Reviews of Century Group (Contractor)

Katie Dunsworth-Reiach

Awesome sales experience and beautiful quality homes.

Chris Penner

We've been working with Century Group for the better part of a year now and they are incredibly professional. Everything from their overall planning, and everyday communication, the folks at Century Group are a pleasure to work with!

eS Ka

Visited this company to complete GST rebate form. Was met by Robin, the marketing executive and served well. Got the rebate and am thankful for the kind support and service. 5 star for Robin. PS Dec 2019. After more than 1 year of living at CG built complex, we found that the level of quality and service provided by CG staff is much lower than what we expect from a quality builder. Especially the so called heating and cooling system never work in the first one year. Out of 7 channel of colling/heating, only 3 are delivering those. Numerous complaints sent to CG and its related companies were not even acknowledged. Our strata council has to employ HVAC engineers to solve the problem. This created hardship and pamjor health problems for many owner/tenants in this building. CG committed to 22 degree in suite temperature but during the winter of 2018, our suite temperature is mostly 15. During summer it can be more than 30. So the committed temp of 22 is seldom except when outside temp is around 20, which negate the need of the building cooling/heating system - why install such an expensive system when it cannot deliver the promised 22 degree? Now we are paying several hundred dollars per month for this "grey" elephant. NO Star for the cooling/heating system and those who built and maintain this system

Krystin Lee (Suburban Faux-Pas)

Had a fabulous experience getting to work with the corporate team. They really are invested in their internal teams and customers!

The Tekera Foundation

We've had such a great experience working with Century Group. It's wonderful to work with a company that extends community building outside of its own community. They care about communities globally - and what the community wants and needs - which is so important. They have helped us build an Early Childhood Education centre, a water well and water tank system, and a teacher housing townhouse complex in rural Uganda. Outstanding contribution! Lastly, their team is wonderful to work with - pleasant, happy, and professional. Thanks!

ann lee

Would not recommend buying pre-sale condos from them. Quality and marketed features not delivered. Terrible.

Alongside You

We want to thank Century Group for being a sponsor of our Step Forward Program. Thanks to your generosity, many people in our community will receive the mental health care that they need and otherwise could not afford. Your commitment to the community and support of our work is much appreciated! Andrew Neufeld, MC RCC Executive Director, Alongside You

Sammy Piccolo

One of the best builder, landlords and visionaries in the Province of British Columbia

Darby Arens

As a creative partner my experience working with Century Group has been wonderful. Each department is unique but they all have these qualities in common: hard working, great communication, organized, and always strive to put their clients first.

Mat Tzetzos

Never have I been so disappointed with a reality vs. the grandiose expectation set by this company. Buckle up as I hope I can save one soul from signing a deal with this devil. I've kept my concerns private for several years but I've reached a breaking point. I live in a "flagship" building in Surrey which they still flaunt on the homepage of their website captioned with "We build better communities and relationships built on trust." I welcome those individuals beyond the employees, their friends and family who trust this organization to enlighten me. From day 1, the promises they've broken are plentiful: - Completion date Spring 2016 (actual Summer 2018) - Quality of materials and construction - Innovative and efficient heating and cooling - Access to a rooftop patio for all residents - A say in the shared costs budget - The lowest strata fees in the area I've seen their boilerplate responses to reviews asking to contact a generic inbox to address complaints. I along with peers in the building have had several opportunities to send complaints to generic inboxes. CG loves to provide canned responses with technicalities and generic or vague language. They appear to only keep employees who are willing to subscribe to this methodology and exhibit time and time again a total lack of respect or empathy for the people who give them hundreds of thousands of dollars. I truly believe they count on owners being unable to coordinate a real response and hope the noise goes away. My wife so eloquently and diplomatically captured our experience in a letter dated December 27th, 2017. Due to character limits, I'll refrain from sharing but I feel it sums up our attempts to collaborate with an organization that supposedly builds "relationships based on trust." She did receive a call from the President, which was appreciated at the time, but we saw no material change in the way we continued to be served. In fact, upon receiving another amendment which, for the first time, quoted an estimated completion date past the "outside" date on our original contract, I decided to write a more stern "bad cop" response. We were informed our only option was to agree to the new date or terminate the contract and walk away. The lack of empathy should have been telling then but we persevered with optimism that delays were only delays and that we'd soon be in our home. Possession day did eventually come in the summer of 2018. We received our keys and entered our unit to find a leak in our ceiling and a puddle on the floor. We spent a few days in the hotel, with which we share a lobby and the developer owns, while the leak was addressed and the damage was repaired. The hotel shares the same "cooling" system we were promised in the residences which needed to be supplemented by 2 fans. We moved back into our unit to discover we could not be home from 2 to 7 PM in the peak of summer because of the inadequacy of our thermostat's maximum setting of "cooler". Imagine that through the heat wave of 2021 and needless to say we paid CG big time for cooling, even in October, for an ineffective system. I've stopped receiving responses to my complaints about the price of my monthly utility bill because the system is "operating as designed." 30+ degree indoor temperatures costing me $92 in cooling alone must only be poor design then. The hotel has beefed up the cooling in the rooms because it's so bad. In our time since possession, we've fired our original property management company, Barbican, a division of CG due to countless mistakes. Access to the rooftop patio was revoked. We've seen CG terminate a contract with the company who operated the heating/cooling system in our building after their leader started to share too much about the shortfalls of the system and CG absorbed operation and revenue. We've seen countless "surprise" invoices from CG who makes unilateral decisions on our shared costs to the tune of hundreds of thousands of dollars. We've had horrible interactions and feel treated like 2nd class citizens in our own homes. Sigh.

H&R Building Management Inc.

Working with Century Group is an absolute pleasure. Century Group is reliable, professional and very knowledge in their field.

Carol Ho

Very professional and went above and beyond! Highly recommended!

Graham

I cannot express how frustrating it is to be a neighbour living near the Century Group Development called Southlands in Boundary Bay. 5 years has passed and we are still looking at a WW1 battlefield. I have never witnessed such slow progress with no regard to local residents. I fully expect the Southlands development reviews to be exactly like the below reviews for their latest project in Surrey. They now want a 30000+ sq ft Brew Pub with a height of 51ft, I'm waiting for the Hotel application or casino next. Anything to annoy the residents. Please do us all a favour and sell this project to a developer that knows what they are doing before you create an even bigger mess than you already have. We the local residents don't want to live in a construction zone for the next 10 to 15 years. ***April 2019 Thankfully the brewpub application proposal was rejected by Mayor George Harvie and council. The Boundary Bay residents wait with anticipation for Century Groups next hair brained scheme.

Mike Clements

We could not be more impressed with Century Group and the team at Southlands. They went over and above to make our experience first-class from the first initial showing to possession. Thank you Century Group and the Southlands team!!

Super- Dave

Awesome company, very professional group.

Natalie Martin

Great group of talented, thoughtful people dedicated to building thriving communities!

Jason Mackay

Ive had the pleasure of working with Stacey, Director of Corporate Communications and Bob, VP of Development as well as a few other members of the CG team. Time and time again they all demonstrated the ability to meet established goals and deadlines and their communication and collaboration skills were very much appreciated. The best part of the experience was that we all had fun doing it. I'm a HUGE fan of CG and plan on investing in future developments.

snipex

Very disappointing. They offer you the prestigious life with community rules (which is great for those who are willing to pay more to live in a peaceful environment) but don't be fooled... They don't even reinforce their own guidelines. At the end, you pay more to be stuck with disrespectful neighbors.

Mariah Millie

From the staff, to customer service representatives, to the corporate team. Century Group is an incredible company, that I've had the pleasure of working with. I've had the opportunity to do photography on several occasions for their corporate office, events and content for their other properties. I would highly recommend visiting any one of their hotels as well as affiliate restaurants and establishments. Everyone has always made me feel the utmost welcomed, and respected every visit. It's inspiring to see all the hard work and dedication they put into each and every one of their projects.

I Lee

Waited 5 years for my condo and when closing date came instead of apology, we get 100% increase in condo fee. Then when we enter the condo complex we realized it is not ready... Despite the 5 year period spent building it

M Urbs

Words cannot express how bad of an experience century group has been. They are terrible communicators and do not fulfill their promises. Their president has no respect for his clients and spoke to me in a degrating way. Do NOT buy into any new development with Century Group ...unless you have a lot of patience for nothing, no desire for quality products and lots and lots of money to waste. In response to your comment below, I have already done so multiple times with no positive results. The CEO, Sean was involved and acted in a demeaning, arrogant way. I know of about 100 very upset owners who bought into one of your projects. If it were only let down promises, I wouldn't be as upset. Your business practices are unethical. To have to fight to get our place completely renovated... when it is a new build... and live in the construction zone for one year ... is not acceptable.

윤티비

I live the 3cp (surrey) Heating is not good and only the heating fee is expensive.

Patrick Burkart

Century Group has always been a great partner. Their people are knowledgeable, professional and truly a pleasure to deal with.

Stan Loewen

Our creative services agency RALLY CREATIVE has had the pleasure of working with the marketing and development team at Century for a number of years now. We originally started working with them on their 3CP tower project in Surrey - which was an incredible opportunity, and a great experience to be part of such a landmark development. It's really great working with a team/ company that believes in doing things right - and takes exceptional pride in everything that they do. We have worked with them on a number of development projects since 3CP, and look forward to continuing a long term working relationship with Century for years to come.

rick Lewall

Century Group has been a wonderful sponsor of may projects in South Delta including our Water Park at Diefenbaker Park in Tsawwassen. Century Group is easy to work with and always very accommodating. Rick Lewall Rotary Club of Tsawwassen

Joseph Kyllo

I have worked with Century Group for over 5 years in an engineering capacity. My experience has been that Century Group is dedicated to creating vibrant communities with an attention to detail that is unparalleled in Lower Mainland. I have thoroughly enjoyed working with everyone I have interfaced with on their team.

CT

Boys and Girls Clubs have a long standing relationship with Century Group, that includes our tenancy in offices in Ladner, as well through their corporate giving to our programs. Over more than 30 years, Century Group has been a supportive community minded partner to Boys and Girls Clubs, helping us to operate a professional store front office in the heart of Ladner for our employment and youth programs. Their corporate giving has included support to our Clubs in Ladner and Tsawwassen, food programs, and programs targeting youth across the community of Delta. They are a great example of a local company, committed to supporting the children, youth, families and communities where they do business.

ELAINE WHITE

Excellent experience working with Century Group over 35 years. Tina has always been very supportive and works in collaboration with Boys and Girls Clubs of South Coast BC making the lease renewal process easy. Century Group cares about our community and are always professional and pleasant to deal with.

Susana Ferreira

Great Developer! Growing! Solid compensation and benefits plan which includes a pension. Exciting projects, stable and diverse. Opportunities for growth. I've worked with Century Group for several years now and have place several candidates within their business. All of which are still there and growing with the business. Terrific location for those currently commuting from the burbs into the downtown core for work. Their new New Westminster office will help cut down commuting and keep you closer to home!

Jei Wildsmith

I live in 3cp and I’m happy with the century group’s service so far. Especially the technician who came to re-paint walls within our unit (I believe his name was Jamie?) was very nice and his work was amazing.

Parm Gill

I have been working with the Century Group for over a year now. I've had the pleasure of working with Genevieve and her team, and found them to be extremely professional and personable. I highly recommend the Century Group!

Lynda En

Buyer beware, they are masters of bait and switch. With the housing market so hot, this developer doesn’t have an incentive to be moral. They promised us wonderful amenities and affordable innovative heating system on top of normal stuff like visitor parking and a gym. We got none of that: No access to the gym or pool without paying additional $100/month, no visitor parking, heating for 1 bedroom is ~$100/month and doesn’t work for many units etc. Not to mention there are plenty of defects in our units I’m a normal person, who just made the biggest purchase of my life, eager to move in - they completed two years past their promised date. Days before closing they sent us amendments and we had to sign or forfeit our purchase. I should have walked away. Years later, the iron clad legalese would give strata an uphill battle. Our strata fees and heating are the most expensive in the area and we don’t even have amenities! We get slapped in the face by Century Group constantly. Our lobby that we pay to maintain gets rented out for filming by the developer. So we last minute lose access to it and don’t even receive revenue from it!

Ann Stirling

I have been living in a Century apartment building for 7 years and I love it here. Everything is kept in great condition-the buildings, the landscaping- the staff is always polite and so helpful. Anything I have needed repaired has been handled quickly and efficiently. I love living in a Century building. I have left all my worries behind. I can count on them.

Bob McGuire

Okay

Tracy F.

Edit: I love how all the 5 stars reviews are from their employees and people they work with but not their customers. Someone is desperate for good reviews... lol. I've recently purchased a condo from them .. The whole experience has been and continues to be a disaster. Worst customer service ever! They have no idea what they're doing. They changed the entire presale contract days before closing, with fishy new conditions. They hide behind loop holes in the law. Extremely unethical and unprofessional. dealing with them has been an absolute nightmare. I do NOT recommend them at all. They lie, don't care and don't deliver what's promised. It's sad they even call themselves a developer... I'm not impressed!

Mike McCormack

A wonderful team of people and a solid commitment to the community make Century Group a great company to work with.

Karen Barber

I've had the pleasure of dealing with the friendly people at Century Group for over 15 years. My company, Novex Delivery Solutions, provides courier services for them and I have always found them to be professional, respectful and kind. I truly value the relationship we have developed with them over the years.

Courtney N

This group is awesome in so many ways. They truly support local businesses and take a great approach to urban agriculture and development.

Tyson Longworth

Our vehicle graphics business, Prima Graphics, recently had the pleasure of working with Century Group. We installed vehicle graphics for their fleet. Chelsea and the team were absolutely amazing to work with. They were professional in every way! I would highly recommend Century Group.

Ann Cassidy

Great company to work with, we have enjoyed providing plants and caring for them for the past 12 years

Stephen Moscovich

first class developer that is easy to work with and client focused ! fair , honest and timely …

Wayne Connorton

I have dealt with Century for years as they are a large part of our community. Tsawwassen is where they started and while they have outgrown just our community, a number of staff still live and work here. They want to be a good corporate entity. They listen, are responsive and give back in untold ways. None better.