Reviews of Kent Homes Fredericton (Contractor)

James Aldridge

Kent Homes build great products.

Terry C. Blizzard

Underwhelming. Not much on display.

Brianne Reed

I have reached out to Kent Homes on two occasions requesting information on the home and land packages. First time I reached out it took a couple of business days to address my email. This time I reached out on Monday and here it is on Thursday with no response. If this is how they handle new client inquiries, I am no longer interested.

Gvr Sht

Only reason for a one star is because I can not give any lower, WORST company to deal with. They will lie, extort money from you, never show up on time, piss poor quality of work from on site workers. They can not even produce the same workers. Project manager was the worst. They did not even consult with myself who is buying the home where I would like the placement of the basement. 2 years later and still having problems. Good luck if you decide to go this route.

Youssef El-Khoury

Very helpful and friendly sales team

Poppy Smith

It seems like the reviews are misleading considering two of the five star reviews are from people who work there, Sarah Mitton and Sean Chappel.

Donna Brake

We decided to go with Kent Homes because we liked their mini homes and could meet with the designer to have what we wanted or as close as possible in a mini home. Laura was great and we have the design we want. While getting all this done and situated we did like the services, in fact even recommended to other friends. The downside is not knowing when our home will be delivered, or even when it will be built. Seems like once our down payment was made nothing else happened after that. We were told on 19 Jan that we should be coming in for final review in a few weeks. It now been a month and a half and still nothing. Just that everything is on schedule. Well that doesn’t make me feel better. No break down of pricing, so we have no idea on what is costing what? All departments are busy, etc. Etc. I think they are lacking in customer service and could do a better job with answering our concerns and questions. Just telling us that final drawings doesn’t have an impact on production doesn’t give us a warm and fuzzy feeling. Would I recommend Kent Homes? At this point; I’m not entirely sure I would.

B.L.S.

Just nope. Don’t waste your time here. I’m not sure who is responsible for responding to inquiries and messages on the Facebook page, but they’ll respond once and ignore you after that. Also, Sarah Mitton and Sean Chappell do the exact same thing, they’ll answer and then not get back to you, whether it’s in a timely fashion or at all. Someone needs to swipe out some employees and replace them with actual caring and responsible human beings because clearly the current ones aren’t helping to hold any concrete business and have potential Customers heading for another company. Why is it so hard to get a response and consistency out of these people?

Julian Tremblay

Great customer service, and knowledgeable staff.

Chris

The salesman there said that he would get back to me. Never heard from him since. That was last fall.