Reviews of Pacific Decontamination Services (Contractor)

Kyrstin Perez

I approached Ward with Pacific Decon because over the winter we had some rats make a nest in the engine in our car. They eventually chewed right through into the interior of our vehicle. The smell was sickening! This is our daily driver and we drive our three young kids around in this vehicle every day. I was very worried about the contamination affecting my family's health. Pacific Decon came out and sprayed my car twice. The second time Ward really got into the engine block and air ducts of the car. The result was amazing! After 24 hours the smell of the product was gone and I couldn't smell the rat urine any longer.

Gail Skidmore

I had our van decontaminated to remove the musty smell that we had inside. Ward came over and was very professional. He had the job done within an hour and I couldn't be more pleased with the results! No more odors!

Sean Wilton

I recently had the Pacific Decontamination team come to service my house to address some concerns about mould residual after some leak repairs. Ward and his team were super professional and attentive to detail in their work. Proper safety equipment, good advance communication and planning and timely execution of work. I would highly recommend them.

Paulette Booth

I highly recommend this company Attention to detail,quick response times and amazing customer service .Thanks so much Ward and Chris!

Pierre Prevost

Amazing to deal with

Nathan Drew

I contacted them with questions and have not used their services however I was on the phone for an extended period asking questions. My questions were answered and explanations given when I needed it dumbed down. I will be using this service when I need to based off the call.

Elsa Jensen

The treatment made a significant improvement in the elimination of pet odours! I would highly recommend Pacific Decontamination!

Mindy MacAulay

Diaper pail emanation is gone! My plant processes 40 thousand pounds of raw pet food every week. We clean and sanitize daily, but still had an offensive stench. After completion of PacificDecon the odors were completely eliminated. Ward and Chris were on time, efficient and thorough. They had MY BEST interest in mind. Thank You – I will tell my business colleges, and friends.

James Cook

Excellent service. Fast, Honest and competitively priced!

Anne Jarvis

We were so very grateful to Ward for coming at a moment's notice to remedy a situation at our rental house. The previous tenant had a puppy that had peed on the carpet - clearly many times - and the carpet needed to be fresh and decontaminated for the next tenant. My husband contacted Ward late on a Friday evening and they were at the place, in Duncan, dealing with the issue before lunch time on Saturday! The smell has completely gone and the new tenant is happy. We are very grateful!

Dave Shortill

Moving into our new home we realized that Rodents had nested in our crawl space. The health risks were huge. The team from Pacific Decon showed up immediately, sourced the problem and took care of the problem. They were sincere in taking care of the problem and made two trips for the same cost to be sure our breathing air was decontaminated. I highly recommend this company. You will be thoroughly impressed!

Cwl Auto Sales

I have been in the car business for 30 years, I've NEVER come across a service + product like this that works...... No masking of smells or odours, they are ELIMINATED........ Thank you again for expertise in this field. Blair Morrison

David P

Speedy, professional, and no-nonsense. If you want the job done right, call these folks.

Kristen - Pete Jecklin

These guys are absolutley great! They were prompt , efficient with their time and all around good people. We bought an r.v that had a rat infestation and I was devastated by it .They completely put my mind at ease. The smell was unbearable before and after the treatment, it is completely gone and I now have peace of mind. They fit us in right away and I couldn't be happier with their service! I will be highly recommending them to anyone who has stubborn smells and decontamination needs! Thanks again Ward!! Kristen

Mike Taylor

I was referred to this company by another company that did advanced cleaning services as well. I had contacted numerous companies and some never bothered to call me back, some quoted really crazy prices to do one room! And others just declined to quote! The owner Ward called me immediately, visited site , did assessment and quoted on the spot , quote was incredibly fair too. They were in and out doing a very thorough job and follow up. The owner of this company is a very interesting guy too , wealth of experience being a 30 year member of the RCMP and someone that ensures you feel comfortable and are 100% satisfied with the outcome. I highly recommend this company wish there were more trustworthy companies like this one out there.

Doug C

Ward and his crew were great. They were fast, courteous, honest and knowledgeable. I had a number of quotes and Pacific Decontamination was by far the most reasonable priced for the same service. I would recommend Pacific Decontamination to friends and would definitely use them again.

Carol Fornelli

I've got a 15 year old diesel Jetta and it was not smelling like a rose! After the decontamination that Decon performed it smelled fantastic and had great readings The process eliminates bacteria and other dangerous contaminants and left my car smelling like new. I'd definitely recommend their services to all my friends

Pam Loewen

I had a tenant die and was there for several days before he was found. You can imagine the smell and mess. Pacific decontamination arrived immediately and took care of everything. Within 2 days all traces were gone. I'm so relieved I didn't have to deal with any of it. I highly recommend this company. I'm very pleased with everything they did for me.

Leona Skovgaard

This is a company you can trust. The tenants called me on Saturday. I chose Pacific Decontamination from the positive reviews and I had the same excellent service. I called Ward on Sunday morning. He scheduled a time with the tenants for Tuesday. He decontaminated the whole house, sent photos of the moisture problem and recommended a contractor to deal with the leaking roof which was a slow/hidden source of the problem.

Laura Braun

Very professional service, and odor eliminated!

Erin H

Great service, fair price and managed to eliminate a lingering musty smell in our crawl spaces. Would highly recommend their services.

Ruth Waddell

We are so fortunate to have this amazing service available to us here on Vancouver Island We have an aging mobile and were forced to move out due to the Odor from rodents who nested on our wall Ward not only resolved the Odor but he removed the offending debris Thanks to Ward and Pacific Decon our air is clean and we’ve been able to move back in Unbelievable service

Brett & Heather Hnatiuk

I am very happy with commitment to detail that Pacific Decontamination Services provided to removing mold an odors from two of my vehicles that I was selling @ All Island Bailiffs. Highly recommend using their product and service.

Karen

We were so impressed with Ward and the service that he provided. We had purchased a home from a very heavy smoker. We totally gutted and replaced everything, right down to a new furnace and a complete kitchen and bathroom reno. The walls and ceilings were professionally sealed and painted. But the smell of tobacco was still evident. We were devastated and completed baffled. We found Ward's company on the internet and it was uphill from there. Turns out the smoke was imbedded in the duct work. He performed his magic and the smell is totally gone! :) Highly recommend with full marks. Thanks, Ward!

Sharon Hentze

Came on very short notice, to spray our place again just days before Christmas, when mould recurred. Kind and helpful! Thanks Ward!

Patty Pedersen

Quick response and Very thorough. Ward explained everything to us as he went so we knew exactly what was happening. Highly recommend!

Terry McDonald

We bought a used 5th wheel that had a strong musty smell. Ward and Chris came to our rescue. My partner was somewhat skeptical of the process as he had detailed cars for years and was worried of masking the smell. No masked smells.....musty odor is gone and we are now happy campers! Ward and Chris were personable and got the job done quickly and professionally! Highly recommended.

Sandy Mackay

"Attention to detail, quick response and very affordable rates. I highly recommend.

Ruth Martinson

Our daughter was sick for months and we didn’t realize a main contributor was black mould in our basement. Pacific Decon was not only the most affordable option to eradicate the mould and mould spores, but we were back in our home the same day (it is even safe for our little dog). Our family is all breathing better after using this wonderful product!

Cindy Lister

Appreciated that Ward and Chris arrived on time, answered my questions and promptly completed the work. Definitely recommend this company.

Alexis Venn

Awesome service, very affordable, friendly and had great communication. Totally came to my rescue for my poor mold infested car. I really recommend these guys! :)

debbie okimaw

The service was great. Very friendly and professional.

Shelley Kleemann

Ward is a rock star !! Highly recommend him and his amazing team ! As promised, they delivered and removed the second hand smoke odour that was in our townhouse. Pacific decontamination is professional, cost efficient and proficient! You will be happy to have their service and results ! I am thankful I found them.