Reviews of Adams Truck N Hoe Service (Contractor)

Harry Law

From day one I knew Adam was a professional , I needed a new driveway to a shop I was building , his communication and work ethics were #1 . We had issues with a storm ditch next to the foundation of the shop which he dealt with the city of Nanaimo like a pro. After this positive encounter I hired him to back dig the footings and backfill for my shop , another painless well executed transaction. If you ever need a reliable, punctual, hard working guy , look no further... Thanks Adam !!!

justin laidley

What a great experience. Did exactly what we wanted .clean fast ànd reliable .. highly recommended...

Jim Tyson

WARNING CAUTION. My experience was terrible. Get it in writing if you're going to use him. May want to consider using others as well. It took him over 2 days (more than 18 hours) to dig a hydro trench to a depth of more than 6 feet at some points (3.6ft required) and consistently 4 to 5 feet deep and 3 feet wide. Explanation was inspector will reject it even if it's 1 inch too shallow. Really? He thought there was going to be cable tv in with it so he made it wider. No cable in subdivision. Prepared 2 deck areas incorrectly. Used final material about a foot lower than should be. Then spread out extra material around the yard (wasted and charged me for it) Billed me 17 hours of labor and machines in a 9 hour day. Billed 3 hours for a dump truck (his, and already there) to move a few yards of soil 75 ft. Billed for 2 excavators and a truck simultaneously. Not sure how he used all 3 at the same time. He said "others bill the same way" I called others..no they don't. Had a drop off charge each time he brought machine of almost $200. Overcharged me for the gravel and pit run he had brought in. He refused to show me his bill from them so I made some calls. Way overcharged. Said he had a non disclosure agreement with the pits so can't tell me. I asked to see it he said "no". I called the pits, no such thing. Charged $47 for spray paint and sharpening chain saw. Said he had to cut branches off trees before loading them into a container truck to haul away. Not sure why, not his job and not necessary, the excavator can crush branches into container truck. Charged $45 per day to drive from Nanaimo to south end of Ladysmith. Everyday made the sight look pretty by smoothing out dirt that only got messed up next day. Wasted hours doing this at more than $100 per hour. He made a large flat level area, approx 50 ft by 20 ft, must have taken him better part of a day or more, at the front of the house when he was specifically told not to. He was told slope away using natural grade starting 3 feet from the house/deck edge. Let him go around the $24,000 mark (and still not finished) for maybe a $15,000 job. I had another company come in and estimate to finish. I told them what had been done already and didn't tell them what he charged but a lot of the work and billing he did was not necessary. They asked me why he pushed so much dirt into the nearby forest (in between trees) that now has to be pulled out. I couldn't answer that, they couldn't either. There was a yard and open area nearby. Their materials were less, no $45 driving fee, no triple charge for labor and machines. If they have 2 machines and a truck on sight they only charge the actual hours used on each machine. Adam charged for all 3 at the same time...triple billing. I told him I would considered small claims court but he text and said he would counter sue and have lawyers do it so that scared me off. I thought I better tell about my experience here and with the better business bureau. Maybe your experience will be better?

Addison Smith

Adams initial work was decent, but there was no follow up instructions for proper care. When it came time to help correct an issue, his whole team felt bad and was going to help. And then it was just him. And then he couldn't get product. And then he was on vacation. And finally after 6 months of finding excuses, "Oh I have sold my company, best luck". Be aware I am shocked that Adam responded to this as he was putting off getting in touch with me for 5 months, and then wished me the best of luck. In my opening I advised the work was decent and it was, it was the follow up and the character of Adam himself in the end.

john coulson

Three years ago I had to go hunting for another excavator company when the folks I typically used retired. Found Adam originally on Kijiji and he has now done several projects for us over the last three years. Reasonable pricing. Hard worker. Good troubleshooter. Skilled operator. And a nice fellow to boot. We have done tree falling, stump removal, lawn skims and renewal, trenching, drainage system repairs, & driveway prep together - very pleased with every project and the results. He is easy to talk to. He listens to the scope of work, and will offer his guidance and/or expertise when needed. He has good troubleshooting skills which are a nice bonus on projects that may not be straightforward. Quite simply he is our guy and both myself and my wife would recommend him without hesitation.