Reviews of Balm Beach House Of Glass (Contractor)

The Double O Doobie Project

Always great customer service! :)

Brian Frost

I took my screen for my bay window in to be repaired. These are the people who originally sold and installed all of our new windows and screens and they completely installed the screen wrong so the tabs that secure the screen in place were obstructed to the point that it was impossible to re-install the screen back in place. On discovering this I returned to their place of business and explained the situation and they apologized and said they would re-screen it again and call me when it was ready. It's been 6 weeks and no call back...nothing. I am so disappointed in this place. But they were the first ones to ask for prepayment before the work was done...I would avoid this place at all costs...there are better more professional places in town to deal with. Brian F.

Steve Robillard

Great company from start to finish. Great workmanship and professional staff. Best in the area. I reccomend them.

Genevra WILLCOX

Pricey..quote was over 1000 .simcoe glass in barrie was only 720 for the same thing and it's all cut at the same place

Glen Irvine

Awful service from this business. I live locally and wanted to shop locally. I went in to the showroom 4 weeks ago looking for a quote on deck railing and glass installation. I was at that time told By Glen Holmes I would be contacted to have them come over to see the job. The guy that came over after a few days was Aaron (indicating he was the new owner) He said within a few days I would have a quote via phone or email. After 2.5 weeks I began leaving messages for a call back. After holding up my renovations, Finally after 3 or 4 attempts he called me back and had no idea what I was talking about. I have since made other arrangements. Nice new owner. great job!!

Lynda Yon

We recently ordered a new front door system as well as a custom front porch enclosure and from start to finish we have been impressed by the knowledgeable office staff ,thank you Nicole and the pleasant pleasant weekend receptionist Kate with my additional questions, to Aaron and Ron for your thorough estimate of the possible options that would work for my needs. Your expertise and no pressure recommendations gave us the information and time to put together exactly what we wanted to achieve. The install took place exactly when they said it would and the instal went smooth and turned out just perfect. Exactly as I had hoped and envisioned. Frank and Tammy did a stellar job and in record time all while maintaining a professional and pleasant work environment. I am beyond happy and pleased with my whole experience from start to finish, as well as the final product. Thank you Balm Beach House of Glass. You have a well oiled team and should be very proud of the jobs you do and the excellent service you provide. Lynda and Louis Yon

stephen clayton

Installed patio doors. They had scratches on them I hadn’t noticed until I went to clean them Screen had hidden it. At first they said I had waited to long(2 mths) I think. Then agreed to replace if I paid the installation. It’s been I think 5-6 mths waiting. No word from them.

Rafael Moncayo

The worst bathroom enclosure, no thought and no after service. They installed the shower glass door in the wrong side so we have water pouring on the floor after showers (mold) and the installation very poor and cheap. I spoke to the owner and nothing was done. We called the Glass Doctor in Barrie and they came all the way to Lafontaine and addressed the problem. Shame on you Balm Beach glass.

Emily Potter

Just had our glass shower door installed. They were very quick and very professional. Very good people to deal with, always friendly and answer every question we had. I would highly recommend them to everyone. We're looking into getting all our upstairs windows installed with them as there work is top notch... Thank You Balm Beach House and Glass

Corey Inman

Great experience from start to finish. Staff was great to deal with. The installer worked diligently through the coldest week in January and got the job done quickly, with no mess. We are completely satisfied.

Markus Jahn

So many choices to pick from

Dean Carroll

Professional service on time. We had three very large windows installed and a storm door. All went very well at the quoted price. Hard to find good service in cottage country anymore.

ROBERT KRASON

We are very satisfied with our new windows. The sales representative was kind enough to come up to our place over the weekend and was very helpful in assisting us with our choices.The windows were professionally installed with great craftsmanship. The job was completed without us being present at the time and the place was left spotless. We highly recommend Balm Beach House of Glass - you can tell that they take great pride in their work and you will not be disappointed!

Valarie Greer

Very happy with the porch enclosure! Staff are truly 5 star. Work was done quickly, professionally and neatly. Thank you!

mike h

Thought I would give them a third chance for glass order and sure enough nothing in stock and no one to cut it anyway. Very disappointed. December 2018 - I get a response back about how they don't cut glass or provide that service. At the time they advertised such services and now that they have transitioned into a window installation company - they send that response. I'm a high end custom remodeler and I've had two service calls for shower enclosures you guys installed. The work was pretty good but the silicone was failing. Silicone cannot be touched with fingers - a special plasticized tool is necessary to drag it out and shape it. It also looked like they put masking tape and then smoothed it over with a finger. That's a no no. Either way I will refer you guys.

Tracy Bernardelli

The guys were awesome. They did a great job on our kitchen window and a fantastic job on our side sliding glass door. I can't wait for Monday so they can install our huge bad window.I would give Balm Beach House of Glass my business any day.

Antero Kontkanen

Nice people, good prices

Amy McDonald

The quote and prices were reasonable, however the install was horrible, caulking was just put on so goopy, some areas so thin, in less than a year it's coming off, not sealed. The installers really didn't seem to know what or care what they were doing. The front door was not closing properly, they did return and fix this. Which is why 2 stars instead of 1. I would not recommend.