Reviews of Design Air Ltd (Contractor)

Dex Dunford

The guys came after hours to get my furnace up and running on a very cold evening. Helped me get through the night and then came back first thing the next morning to complete the repair. No issues since. Great service and follow up.

Michael Weigel

Great staff on the phone and in person. Less than 24 hours from furnace breaking down, to complete repair and fully operational again. Nolan was super friendly, knowledgeable, and efficient. They have all my heating and cooling business from hereon.

Sheila Stone

Friendly, Great service.

D V

The receptionist, Michelle was very friendly, and managed to get someone in, ahead of my scheduled appointment! Nolan, the service technician was very friendly and respectful. Very personable, and has a very professional attitude. Will 100% be using Design Air for any of my HVAC needs! Also will be recommending to my friends, and family.

Amanda Friess

Can’t say enough good things about Design Air! Their service was professional and thorough! And it didn’t end after my furnace was installed. Highly recommend this company!

Landon Berger

Extremely fast and very knowledgeable technicians. Will continue to use them in the future.

Tony Stretch

Very professional, prompt service. Purchased an air conditioner from Michelle in the office, she was very informative and within minutes of returning to my house Jason (the actual owner of the business) knocked on my door and spent a good hour with me going over the best place to install it and gave me some great tips on HVAC as I am doing a full home Reno. I have dealt with a few different HVAC companies in Medicine Hat over the years and have never really had a bad experience but these guys were fantastic.

Lisa Stokes

Friendly, professional and great service. Would highly recommend, will call them again!

Kris Clemis-Love

Awesome service - fast, friendly and perfect! Any time we have needed service, they show up 15 minutes after we call!

Bryan Leitch

After dealing with several HVAC companies the last few years for on/off issues, Design Air Ltd was professional, friendly and courteous all the way. Prompt service call, didn't double charge for the first hour, took the time to explain some troubleshooting tips with me about a separate furnace matter. For the first time in a few years I felt like I was being given 110% honest service and they were treating my equipment as if it was their own! I finally know who to call after today! Thanks!

KC Dyer

Fast, quality service! These guys know what their doing.

Stephen Ball

I never had AC before so I called Design Air and right from the moment I called them to the moment my AC was installed they were amazing. They let me know everything that was going to happen and what they needed to do. They answered every question I had in a timely manner and even after the install when I had a couple questions, they were super helpful. Design Air is awesome and I'd highly recommend them.

Lev-Tov Zohar

We have a beautiful home that was built (well) in 1946. We are the second owners. The home still has a valid coal chute. Our furnace is old, needing a 16" x 28" x 1" filter. No one has such a filter. I called Design Air. Jason was more than helpful, offering a simple solution which has worked well. I appreciate his customer service. Design Air has my future business, just by being helpful.

James Rempel

Jason and his team were thorough professionals! Combining technical expertise with exceptional service, they worked with our unique AC needs. In keeping with their name, they "designed" AC for a roof mounted system on our home, working with us to create vibration dampening for this challenging install. This was all done with a courtesy that put a premium on careful explanations for us as homeowners.

Stevie Jones

These guys do fantastic work! We have had them work on all our heating and cooling systems and we have always been pleased with them. They are always so friendly, respond quickly to call-outs, and do great, quality work. We highly recommend them.

Loretta Schafer

My furnace was making a gurgling sound when trying to start and wouldn't start. It was the coldest week of winter. Nolan from Design Air came on time and diagnosed it and explained what he was doing, why he was doing it and what he had found. It was ice built up in my exhaust vent/chimney on the roof. He got his ladder and got the ice out and restarted my furnace. Rechecked everything and showed me what to look for and why it happened. Very knowledgeable and did a great job. This being my first experience with Design Air, I would highly recommend them. They will be my first call with any issues. Thank you. Loretta Schafer

Stephen Palmer

Very helpful and informative.Have used them for past6 yrs

Peggy Brushett

Thank-you Jordan and Design Air for your prompt and professional service. Appreciate the effort to diagnose and fix the issue with our furnace. I highly recommend Design Air.

Randy Hilsendager

Have used Design air 3 times now. Always prompt and professional. Jason has a great team. Keep up the good work guys.

Bob Poirier

Great service. Great advice

Jason Labash

Dave was an excellent representative of a great service man, he absolutely went above and beyond to help me out. Thank you Dave and Design Air, I would definitely recommend any and all services from this wonderful company.

84hanley

In and out within a day. Very curtious, and do a great job at cleaning up after themselves. Recommend them to anyone.

Guy Dionne

Awesome service

Curt Moll

I am always impressed with their service. Their service men are alway polite and take the time to answer any questions I have.

Nick O'Teen

From initial telephone call, in house consultation for estimate, installation, clean up and hand over, they were very friendly, extremely professional and we couldn't have asked for more. Highly recommend this great team

Ron Hart

We got a new furnace and air conditioner installed in october. We were very impressed with how fast they got back to us. They entire staff was professional and very nice to deal with. We would definitely recommend Design Air to anybody wanting great service at a great price.

Dennis Krahn

Real ‘customer service’!

Sue John

So impressed with the very professional service. Jason and his crew did an awesome job installing our furnace. They were punctual, efficient and explained everything in great detail. Thanks too to Michelle for keeping us up to date on everything. We thoroughly recommend them .

Jason

We had Design Air install a new furnace and AC. They were quick and clean. The vent lines from the old furnace were an ugly eyesore, the guys cleaned it up and now it looks professionally done. After install the follow up was great with the explanation of our new equipment and what to look for if we have issues. They definitely go above and beyond when it comes to making the customer happy. 5 stars is an understatement should be able to give more. Would recommend Design Air to anyone looking for heating or AC.

Marlene Cadotte

Very professional and helpful

Barry Haysom

Recent garage heater repair was performed in an excellent manner. Full marks and thanks to Jordan for extremely courteous and effective work. It was a pleasure and this will not be the last call for any required repairs/installs. Many thanks.

Jeff Shorthouse

Excellent service. Used Design Air twice to fix problems at my house and my Mom's and so impressed with timley and friendly customer service. Both problems fixed and done so with clarity and fairness. Very much appreciated!

Sean Vierling

Professional and courteous. They sell the best at great prices. Thanks from 1Suncanada

Lee Robins

I have dealt with Design Air for 10 years. I can not say enough about this company. I had an issue last night with my furnace. Someone was here within 30 minutes and got me up and running. The tech that came last night was extremely friendly and cheerful. Unfortunately, I did not get his name, but he was excellent. AND, it was covered by my warranty, so no charge! Highly recommend them. I would give 10 stars if I could.

LaDonna Schneider

Best service and staff

Curtus Evans

Have used design air twice now and always after hours (because why would stuff quit within business hours). The service is outstanding, will always be my number one call from now on.

Dean Wenzel

Their tech was early for our appointment and had the A/C fixed and running in less then an hour. HIGHLY RECOMMENDED!

Chris Laurie Cook

Excellent service great work.

Renee Nowicki

I am pleased with the service I received from Design Air. Very reliable and professional.

Sydney Turnbull

We've used Design Air for several years - they installed a new furnace & have maintained it...we just had a humidifier attached to it this year. Excellent, timely, clean!