We are extremely happy with our full basement renovation that was completed by Oswald Construction in the fall of 2020.
We had initially met with a big box retail contractor for our basement renovation when a friend recommended Graeme at Oswald Construction. Graeme was prompt to call us and do a walk through. He asked us a lot of questions that we had not previously considered. This raised some concerns moving forward with the big box retail contractor.
Graeme and his design team provided us a full overview of the project. It was very detailed and included everything that we had discussed in the walk through. Molly met us at various businesses to pick out materials for the basement. She provided a wonderful client experience. She offered suggestions and guided us to fulfill our vision.
It was an easy decision to move forward with Oswald Construction given the attention to details, quality of service and the professionalism that they provided.
During the renovation, we received frequent emails on progress along with updates on their app. The various team members who worked on our basement were extremely friendly and very polite. They cleaned up before they left the job site each day.
When we did the final walk through, we were very impressed to see it all come together. Graeme was quick to point out some minor items that needed a bit of touch up that we hadn’t noticed. This was addressed quickly and to a high quality of workmanship.
The biggest surprise for us has been the aftercare that Oswald Construction has provided. Whenever we have questions, whether it be in relation to our renovation or other projects that we needed to have done, Graeme was always there to help guide us. We value the relationship that we have developed with them and would highly recommend Oswald Construction for any renovations.
We enjoyed working with Oswald Construction so much that we recommended them to family members who completed a full kitchen renovation with them.