Reviews of Rocky Cross Construction DKI - Property Restoration Lethbridge (Contractor)

crazypets33

Here I am editing for the last time ???????? I will own up to any mistakes I have made. This review is no exception. Jason has proven to me that he is a man of integrity and honesty. I had a rough misfire because of McRay, who will get his own special review on his new employers page. Although it was a rough experience dealing with McRay, Jason has jumped leaps and bounds to make up for it. I have never come across any business who would come back a year later to make amends (especially for a workers disgrace) But here I am sitting on my new and beautifully improved decks. Yes decks! Jason, the workmanship is top quality, and your workers are phenomenal! I may hear the blissful sounds of saws, but never a complaint from them. They work so hard in this heat, I cannot stress enough how much I appreciate all of you. I strongly recommend anyone to hire Rocky Cross Construction, you will be in excellent hands. Thank you so much Jason!

Christie Schipper

My husband, Tim, and I are so incredibly thankful for everything McCrae and Rocky Cross have done for us since March this year. Would you believe we have had two separate water incidents within 5 months!? McCrae, specifically, went over and above on the most recent leak. Our house is 100% repaired and back to normal - thank you so much.

Carl Jarvis

Rocky Cross Construction has been very punctual and experienced in dealing my issues.

Cade Aldridge

RCC took care of both the demo and rebuild of our main floor after a fire, as well as the restoration of the whole house because of smoke damage. They called, emailed, and texted us updates constantly keeping us in the loop during the process. After the fire we were devastated. They supported us from beginning to end, making it much less stressful and as smooth as could be expected. Their staff were all amazing, going above and beyond to accommodate us the whole time. There were fumbles along the way as there are with many projects this size, but they were all handled so well that we barely noticed. We would recommend this company happily to any who need their type of services.

Tanner Leavitt

I had Rocky Cross do the shingles on a rental property after a wind storm. I subsequently sold the house and the new owner had some concerns about the roof. I was happy with the initial installation, but let Rocky Cross know about the concerns. They bent over backwards to make sure things were taken care of and the situation was resolved. Jason and his team were great to work with and went above and beyond. I would definitely recommend you give them a call. Thanks

Dina Larson

Such a great company to work with. All the staff are very friendly , informative, and well organized.

Squareone Administration

We're an asbestos and hazardous materials consulting company who often works along side and coordinates with RCC DKI Lethbridge. We can honestly say that we really enjoying working with RCC. They are punctual, have excellent communication skills, and excel at adapting to unexpected challenges. 5/5 stars, would definitely recommend!

Ackroyd Contracting

Fantastic Company! Fast, efficient and professional Service! The team is easy to work with! A pleasure to do business with! We highly recommend them for all your restoration needs!

Andrew Geddes

Over the years I've had RCC do a couple things around the house I knew were above my level of expertise and they are always friendly, helpful and completed the job above my level of expectation and within budget.

Jason Simonson

As a sub contractor for Rocky Cross Construction I can say I have been very impressed with the professionalism, workmanship and friendliness of the office staff and field technicians that I have worked alongside the last 2+ years. Keep up the good work RCC. Its always a pleasure to work with the good folks at this company!

Terrilyne Leroux

RCC helped us after an unfortunate dishwasher incident that resulted in a full kitchen reno and basement repair. Once we made the claim,things got started immediately. They are very responsive with communication and answering our million questions. They made a really crummy situation much easier to handle. McRae and his team were great to deal with and they took great care in all the work that was completed in our home right from the demo crew to the cleaning crew. Thank you RCC!

Sue Medhurst

My first and only call is to RCC DKI. I trust their knowledge and experience and know I can rely on their integrity. They've come through for me again and again both at home and office. Highly recommend.

Santanna Thom

They were very professional from start to finish. McRae handled everything in a timely fashion and even went above and beyond when a sub contractor didn't do the job properly. Dean was also great and made sure everything got done. Would recommend them anytime.

Laura McKeag

I had a flood at my home and had called a different company at first. After many delays at the first company we brought in RCC. They are fantastic! Jason was jumped into action and I had lots of workers coming to my aid. He kept in touch with me and answered all my questions. They're awesome and I highly recommend calling them first, I know I will next time!

15meatballz

We had Rocky Cross Construction assist us with a sewer main issue. I dealt directly with McRae Fisher the project manager. McRae was excellent to deal with, friendly, professional and assured us that everything would be returned to its previous condition, which it was. All the employees we encountered with Rocky Cross were professional, friendly and efficient at their tasks. I would recommend Rocky Cross Construction to anyone requiring their services. Dale

Jeffrey Young

After an unfortunate accident at our condominium causing100% smoke damage,the insurance company introduced us to the restoration company "ROCKY CROSS CONSTRUCTION " in particular McRae Fisher, the company representative. The removal of all damaged furniture, appliances, drywall with a full kitchen cabinets, the complete repair / restoration took approximately 3 months,dealing with a number of trades, drywallers, painters, carpenters, flooring & kitchen cabinets, we would like thank McRae Fisher and his staff for there professional approach in the completion of this workload in a timely manner. Sincerely Jeff & Jackie.

Linda

What a great team to work with. Within an hour of calling the insurance company, RCC was at my door to clean up after a sewer back-up. Most impressed with McRae’s management of the project and the people he brings on to do the work. They were always on time and were there when they said they would be. Often even early and sitting waiting in their vehicles until the agreed upon time. I would recommend RCC any time. Thanks for making a stressful time much more manageable!

sarah Straat

Our basement bathroom backed up into our two bedrooms. Rcc did a great job, and any problems we had, they came back to fix as soon as possible. Very happy with the bathrooms and bedrooms now. Their carpenter Dean does a great job, and really takes pride in his work. McRae Fisher was over the whole project. He was very professional, and always made sure things were done correctly, and kept in touch making sure that we were happy with each step.

vittorio o

Ok I was worried I had an insurance claim before and the restoration company started out strong and then everything fell apart. So I was worrie about another construction company. But I have to say I was very impressed McRae Fisher did everything he said he would do. He kept me informed, even when things did not go 100% right he kept me informed and did and excellent job. I was very impressed and I would highly recommend McRae Fisher and Rocky Cross Construction. Thank you for doing a wonderful job.

CaroleAnne Oikawa

McRae Fisher helped us replace our garage doors after an unfortunate mishap. We encountered nothing but professional, quick, and courteous service. He left materials with us so we could take our time picking out the proper colours and features and was quite patient as we changed our minds three times! Thanks for taking care of us, McRae - everything works, and is looking great!

Dylan Davies

We flooded the main level and basement in our brand new house. Rocky Cross was onsite first thing in the morning to get started. McRae Fisher was the project manager and was fabulous. All the staff were friendly and weren't afraid of working hard including overtime. I've dealt with similar company's in the past and they don't compare to RCC. Thank you McRae and RCC for making our disaster situation as livable as possible.

Will Martin

All the above! Kyle did a great job installing an outside screen door!

Doug Piekema

Jason & his team always treat us fairly. They are the best at what they do.

Timothy Neugent

After our fridge had leaked and damaged our kitchen floor and basement ceiling, Jason at RCC was at our house within an hour to start prepping for the renovations. His team were all incredibly friendly and knowledgeable. They never hesitated to answer any questions I had and happily answered them no matter what they were. They were very respectful, professional and meticulous every time they were in my home or on the phone . I would 100% recommend this company!

Western Site Reception

Amazing service and professional staff.

Jason Turner

We can't say enough great things about Rocky Cross Construction. Our Business had a large water heater blow up stairs over night and pretty much wipe out the offices and show room of our business. I called Jason Daniels on a Saturday morning and he sent over a team of people with minutes to help us contain the damage and start a clean up. They had us back up and running within days. Very friendly and hard working staff that take pride in what they do. Our offices and show room turned out great after the renovations. Thanks again for all the help in a bad situation :)

Carlee Marchbank

Working with RCC was such a great experience. We had our basement flood and back up with sewage. RCC was very quick to start the clean up process and when it came time to rebuilt, McRae Fisher paid close attention to our wants and needs. He made sure that the job was done right. From tear down to rebuilt, he had great communication and was quick to reply to any question or concern. I would personally recommend RCC to anyone looking for quality and trustworthy work!

MAV 59

Jason (owner), McRae (Project Manager), and the entire staff of RCC that were involved in the demolition and reconstruction of our home were caring, patient, understanding, and professional throughout the process. Our home sustained significant water damage and they were there from beginning to end with a desire to complete the project to our satisfaction. We want to take this opportunity to thank them during a very difficult time for us.

SCH 456

We had a main floor flood which resulted in water damage on the main and basement levels. RCC managed the initial cleanup and reconstruction. They were professional and courteous and very responsive to our needs. McRae did a good job handling the project, it proceeded on a predictable and timely fashion. We were happy with the work the RCC team did, from clean up to finishing construction, the RCC staff did a great job, thanks McRae, Dean, etc. for the care and attention you gave our job.

Rosanne

Our basement had flooded this summer and rocky cross construction had refinished our basement. I am very happy with the quality of work completed. I was also very happy with the excellent communication during the project.

Pat Bartoshyk

Our experience with remediation work following extensive water damage was completed to perfection & in a timely manner. McRae Fisher was 100% responsive & guided us through the process. Each of the multiple people that worked to put our house back in order were professional & meticulous, both about their work & about protecting the surroundings. We couldn't be more pleased with the outcome. In addition, we used their carpet cleaning service & it was equally incredible. Thank you so much to McRae & all of the amazing people who put our house back together!

Joseph Gaines

Clean store no jobs at this time

Derek Udey

OK. I had a bad flood in my basement. The first contractor was not adequate so I reached out to McCrae at RCC. Within 24 hours my door never quit swinging open and closed. He had people here steady doing my restoration. It was quick and professionally done. McCrae is an EXCELLENT PM. I work out of town so McCrae and his people had the run of my home. I never had ONE concern. For anyone who faces a restoration issue don't even bother shopping around. Just call McCrae I'd give him and his team higher than a Five Star if I could. Thanks McCrae Derek Udey

Moriah Lukacs

Rocky Cross Construction has kind ,caring, and compassionate staff ready to assist their community in troubled times. Do not hesitate to call them if trouble comes your way!

Brenda Isaak Takao

We live in BC so when I got the call that our rental basement had flooded, I was a bit panicked...Ok a lot panicked!! Lucky for me, our insurance company called Rocky Cross, and they started taking care of me right away. From not charging for everything that they could have to proactively spraying the house with an antimicrobial agent, Jason and his team came through. Jason was always responsive to my calls and went above and beyond what he needed to do to make sure I was happy. Thanks, Jason!!!

atkilt woldeyesus

Jason and his team are realy easy to talk and do their job right. We are very satisfied with their service and friendship. thank you Jason.

customer onetimeuse

Thank you McRae and RCC, ever so much for the fabulous work cleaning up my basement. April was absolutely AMAZING. I would recommend McRae, his team and Rocky Cross Construction to anyone who could need their help. I can't thank them enough as my home is now beautifully restored. Thank you for all your work and expertise. - S S

Greg Lundmark

We had a water leak from the fridge ice maker at our recreational property at Castle Mountain resort. Considerable damage was done to the finished basement below and to the main floor hardwood. Our insurer immediately put us in contact with project manager McRae Fisher, arrived quickly with a restoration team and immediately began the restoration in order to avoid issues with mold etc. The remediation and initial clean up was done in a few stages and each time they left they thoroughly cleaned and organized. This was complicated given our remote location quite a distance from Lethbridge, but they excelled. Then we scheduled our restoration which included rebuilding walls, ceilings and carpet in the basement and a complete replacement of the solid hard wood flooring on the main floor. McRae did an excellent job in managing the project, especially good because we the owners lived in Calgary. Final work was done to high quality and as specified with no change orders. I would highly recommend utilizing them for disaster remediation as well as general contracting for renovation projects.

Hillary Rodrigues

Thank you Rocky Cross Construction for handling my home repairs after plumbing ruptures and flooding due to frozen pipes after a furnace failure last winter. McRae Fisher, who oversaw the project was professional in every way. He responded to my concerns quickly, came up with reasonable solutions, and had a team of workers who were polite, efficient, clean, and thoughtful. I was very happy to have McRae and his team helping me get my home back to normal. Hillary Rodrigues

Katherine Neufeld

RCC reconstruction our home after a fire. They did a great job even under some difficult circumstances. Special thanks to McRae and his crew and Willie, Brent, Jason and Ed.

Nolan Muire

Our sump pump failed, and within a couple of hours their team was already on site. The service was exceptional and our project manager Mcrae made what started out as a pretty stressful experience into a an easy and timely fix.

A Neufeld

RCC DKI completely reconstructed my home following a house fire and did a great job. They pushed through some difficult condition in the winter and genuinely cared about the work they were doing for my family. The house looks great! Special thanks to McRae, the RCC crews and also Willy, Brent, Ed's Electric, Dave at Custom Pro Drywall, Jason of JMS Plumbing.

Barbara Kinahan

I would highly recommend RCC for any restoration projects. McRae and his team were professional and repaired the flood damage in my rental property in a timely fashion. McRae was responsive to any questions or concerns I had. He made sure things got done.

Jill Turn

These guys are amazing. It was -37 outside and they were the only ones that would come after our basement flooded. Highly recommend and very professional! Don’t hesitate to call RCC!