You will be able to see the reviews of people who are purchasing the services of Comfort Tech Heating & Cooling (Contractor) in the territory close to Kelowna (Canada).
At present this firm gets a rating of 4.9 stars over 5 and the rating is based on 127 reviews.
As you can read, it has an average rating is almost the highest, and it is based on a high number of reviews, so we can be pretty sure that the valuation is quite faithful. If there are many people who bothered to give their feddback when they are satisfied with the service, it works.
As you know, we don't usually bother to give feddbacks when they are good and we usually do it only if we've had a problem or issue...
This Contractor is classified in the category of HVAC contractor.
Nathan was great, and thorough for both my properties. Christian
Professional knowledgable and pleasure to work with - would recommend you use these guys services
I have had great customer service with this company, both regular maintenance and emergency call out service. Mike was great, I highly recommend them. Told me about rebates I could apply for too which is helpful.
Came on time in the time frame promised. David was professional in every way. I'm confident we will have no issues going through winter.
As soon as I started talking to Paula to book our service I knew we were in good hands. She was courteous, polite and very helpful. Denver arrived on time and was very professional from minute one. He listened to the explanation of what we wanted and then quickly went to work. Because of work done previously by another company there were many opportunities for Denver to be critical of them but he took the high road the whole time he was here. We are extremely pleased with Comfortech and will recommend them highly every chance we get.
We had a great experience with Confort Tech Heating & Cooling. Very professional and pleasant people to deal with! Thank you Confort Tech for installing a new air conditioning unit within 24 hours in our home.
Had Travis from Comfort Tech come and diagnose an issue with my AC today and he was great. He figured out the problems incredibly quickly and he was very reasonable about the options I had for repair/replacement. He presented them to me in a way that made me trust his judgement and his diagnosis. He then provided me with a written explanation of my issues so that I can take the diagnosis to any repair company that I want. This kind of confidence is only available from companies who know they are trustworthy and do good work. I will be using Comfort Tech (and particularly Travis) for all HVAC repairs in the future, and I highly recommend this company to anyone who needs a good diagnosis for their system .
Comfort Tech is definitely an appropriate name for this Company because after they’ve serviced your heating and a/c system you’re left with a feeling of comfort and confidence that they know what they’re doing. They certainly don’t rush the job. Jeff took an hour and a quarter checking over our system and ensuring everything was in good shape for another season. He was professional and obviously quite knowledgeable as he explained the work he’d performed afterward. I think the cost was really good value for this service and I’m confident our heating/ac system is in good hands with Comfort Tech.
Solved a problem that another heating contractor could not. Bought a new furnace from Comfort Tech. Happy with it and how Comfort Tech resolves any issues.
Honest, reliable service. Great family owned, and family run business. From the ladies in the scheduling department, to Morgan and Jeff W. on the front lines, 10/10 service all the time from Comfort Tech.
Highly recommend these guys -- head and shoulders above any similar business that we have dealt with the the Okanagan Valley over the last 5 years
Comfort Tech is not only professional, competent and amazing at what they do, they are truly kind and caring people. We have regular maintenance with them and couldn't be happier or better taken care of with each friendly, efficient service. I love everything about this company (and my new furnace as well!) Don't hesitate to give this company a call, you will be glad you did.
Great service
Very prompt and professional service! Highly recommend Comforttech!
Comfort Tech was awesome!! When our hot water system failed, we called Comfort Teck and the set up an appointment that same afernoon. by 830 the next morning thier team was already installing our new system! The team was fast and clean and very friendly. Thank you
Great service, service technician was knowledgeable and efficient. I would recommend this company to anyone having furnace issues.
We were very surprised by the level of service we received from ComfortTech. Having worked with many home services companies before, I anticipated the regular kind of approach, where someone shows up, gives an estimate and hopefully they come back to do the work, but in this case, this growing local company has clearly worked hard to develop an efficient diagnostic, sales and installation system. Absolutely no complaints from us. We were pretty impressed with their whole team.
Office staff and technicians are friendly and professional. Technicians were very knowledgeable and did a great job. I will be using comfort tech for all my maintenance and cleaning needs. I highly recommend them.
Team was efficient and professional. They did a fantastic job and great value for the money. Also can’t beat their warranty.
The technician was very polite and knowledgeable and recommended a rebate from Fortis BC
Absolutely outstanding top tier service. Very fast and under expected cost. Completely honest and transparent.
I have used Comfort Tech for several years and they are fantastic. They have serviced my Air Conditioner, Gas Fireplace and Furnace in the past on their maintenance package. Every technician there is polite, knowledgeable and on-time. Not to mention it is great peace of mind knowing I can call them 24 hours a day and they will be there for me. Recently I moved to a new house and had everything replaced; Hot Water Tank, Air Conditioner, Furnace and Pool Heater. Thank God for their financing options. :-) Not only did they bring a full crew in order to have everything taken care of in the shortest amount of time; they were so neat and tidy that my house looked cleaner when they left than before they got there! Thank you Comfort Tech. Keep up the great work!
Great prompt service. Very friendly and clearly informed me of the problem. Thank you for coming on a freezing day! I would highly recommend.
Great service overall the best heating and cooling company that I had 2 properties service and now will use on commercial property as well....Appreciated the communication as to what exactly what was happening through the service...I highly recommend them!
Wonderful from start to finish! Even my repeated questions were met with patience and a smile :-) Thank you again so much!
I have been using ComfortTech for the past 10 years and am always pleased with their services. They continuously meet or exceed my expectations!
My elderly parents called Comfort Tech for regular furnace maintenance. The tech found a couple parts needing replacement and did so. Soon after, we noticed the furnace was having intermittent issues starting. Then it failed completely. Smelled gas every time it attempted to ignite. Fan would work, but no heat. Noticed a flashing red light which indicated a failure code. Called Comfort Tech back and spoke to a very nice lady. I explained the situation and stressed that my parents are 83 and 89 and in poor health (especially mom who has raspatory issues) and I not only feared the gas issue, they need the heat working especially at their age. The lady put me on hold so she could try and find a tech to come same-day. And I was disappointed when she came back and said they'd try by end of day, if not, it would be next day. I again firmly stressed this was not acceptable considering the furnace was producing heat before they serviced it the week before. She was understanding and said they'd try. I'm happy to report that my dad called me later in the afternoon to say they came, found the issue and fixed it indicating it was no charge as it was "they're fault". Not sure what that meant exactly. But it makes no difference. They pulled through for us. Took ownership of the problem. And did so in a very professional way. I always say that all businesses make mistakes at times. It's how they handle them that counts the most. Very impressed with Comfort Tech and how they handled this issue. We're very happy! Thank you!
We have been extremely satisfied for over 5 years Barry Ellis West Kelowna
Had our Furnace repaired as it would only blow cold air when set to Heat .... not repaired , 3 hours after the repair it was blowing out cold air again . They wanted to charge me a full service repair again when I called . I ended up accepting a full refund and being told to find a new company . Do go there . Poor service
Wow Great Knowledge & Service " a company that cares about the customer "- after moving into a new home and having a very negative experience with the HVAC company that installed the equipment I reached out to Comfort for help, Sherry was amazing she took extra steps to try to help me , we booked a service call and she sent Zac, he was also great and thorough to inspect, clean & make sure furnace was optimized. I would recommend this company to you - Thank-you, a well run company.
Denver was awesome. He saw the minor issues we had and was able to fix them ASAP. I was very impressed with his professionalism and work ethic.
They are very professional, giving us details of what they have to do. They respect our safety, always have been on time. Good workmanship. We have used them for years for our heating and cooling system. We will continue to use their service. I would highly recommend them.
The staff here very well mannered and kept track of when we next needed servicing, for the next year. (something I forget to do!) They provided cheaper filters than anywhere else, and I checked online for better prices. They cleaned up their work area and made me very comfortable with my purchase. (I just replace hot water tank, furnace and A/C)
How is this place still in business.. Took forever to get someone to come out... Then the guy who came out was a complete degenerate and I assume had no training.. It took 3 contractors to come out until I finally got one who had a clue..I believe his name was Alek...lil bit of a creepy looking dude and very awkward but at least he got the job done and did it correctly
Comfort Tech was FANTASTIC to deal with. This past February gave us a run for our money with our current heating system. So we decided to take the plunge and upgrade to a ductless heating/cooling system. Right from the start of the project in working with Doug to plan out our needs for this house, to having Zac's crew make it happen, the whole experience was great! Very professional and pleasant guys to be around. They listened to my questions and did exactly as planned! This has been the best experience with house renos to date!
Our furnace issue was not properly identified by another company, the furnace was 22 years old, but we found out later thanks to Comfort Tech not in operable shape. What I thought was a faulty smoke detector turned into the realization that we were getting carbon monoxide into the house . We made the decision to go with Comfort Tech after the company we were dealing with who patched up our furnace said they did not know how they would vent a new furnace as they needed a 2 inch pipe vented to the outside and the furnace was not located very bright by the home builder. They told us to wait to Spring when they would come back for a second look, I called Comfort Tech to get a second opinion, not only did Doug serve our needs to replace our furnace, his can do attitude resulted in a very professional installation. Their team had no issue solving the venting plan for the furnace. When they took the old furnace out they sound two large tears in the heat exchanger, we may not have made it til Spring. Today its minus 17 with a windchill to minus 26, coldest day we have seen in the Okanagan in a long time. Comfort Tech has very high ratings as a company, we know why that is. This Company I can not recommend any higher. Integrity, problem solving, high quality service with an honest reliable professional approach. Thanks Comfort Tech
Friendly staff. Knowledgeable workers. Fair pricing. They even offer service contracts for furnace and a/c yearly service. You get a better price doing that. Heating and A/C sales and service. Recently moved to Kirchner Rd, to this newer location. Right across the street from KalTire and Fairfield Animal Hospital, you can't miss it.
Fantastic experience overall right from the reminder letter in the mail, booking the appointment, the promptness of the technician, expertise and honesty throughout, and provided very helpful information to move forward in our decisions. Everyone was very friendly to deal with and we will definitely recommend Comfort Tech and Heating & Cooling Ltd to everyone we know.
We have had a lot of bad luck with our properties over the last year and have dealt with various services and trades that lacked professionalism. It was refreshing to see that there are still companies like Comfort Tech that are true professionals. Rob was our first introduction to Comfort Tech and he eagerly responded to our emergency call on a Saturday. He set the positive tone for the overall experience. The next phase was a team of Comfort Tech professionals (including Rob) that arrived at our door and all politely introduced themselves and explained what we were to expect. Denver was great, he kept us abreast of the situation throughout the installation process, provided us with clear options and was very knowledgeable. Other service companies we have experienced lacked communication and professionalism i.e. did not call before coming, did not tell us they have left, did not put down runners on the floor, etc but Comfort Tech truly excelled in this department. Congratulations on putting together a great team. We will definitely be recommending Comfort Tech to friends, neighbours, and family.
I have always received outstanding service from Comfort Teach Heating & Cooling. Wouldn't let any other business work on my furnace and fireplace.
I started using Comfort Tech when I first moved to the Okanagan and needed a new furnace. Since then I annually purchase preventive maintenance visits for my furnace and air conditioning. Last winter we needed an emergency visit to trouble shoot why our furnace wasn't coming on. The technician from Comfort Tech came out quickly and solved our issue. I appreciate the feedback from the techs when they are onsite and the courteous reminder calls from the office to schedule my service visits. Great company!!
Great! Very professional and patient Took the time to answer ALL my questions He also had some good advise/ suggestions and I found him to be very knowledgeable
Knowledgeable technician
Comfort Tech Heating and Cooling Ltd of Kelowna, BC provides quick and prompt booking, knowledgeable and friendly staff, reasonable pricing and useful maintenance program to cover high quality and real guaranty work. My furnace quit during a cool night, the office manager Toni quickly arranged an appointment within 2 hours, Jason did a thorough job making it work temporarily until a specially ordered part arrived from out of town, and he installed the part right the next morning. I am deeply appreciated this wonderful experience. Now, I have signed up as a total comfort plan member who is enjoying: 1. 3 Comfort Tune Ups in the 1st year, follows 2 each year thereafter. This provides a peace of mind to save money on utility costs, and cleaner system with improved indoor air quality. 2. 15% discount on any accessories or repairs, including parts and labor, plus a full 5 year warranty. 3. Receiving preferred and priority service. 4. Can save and accrue the Total Comfort Plan investment for up to 2 years to put towards a qualifying high efficiency system. 5. The plan will also satisfy the maintenance requirements of any extended warranty. All these are for only $139 a year. This deal is indeed so valuable that you may not find anywhere else. George 2017.3.29
Very easy to deal with and great communication.
Everyone I had to deal with from the start to the end was good. When I had questions about the rebate from Fortis gas. They helped me when I needed any information. As well as customer service from Fortis gas. There were two installer working on installkng a new furnace, along with new humidifier, and filter system. There were some modifications needed to be done to bring everything up to code. All the work looked very professionally done. I'm happy with my new heating system. Thankyou Comfort Heating and cooling
Called for an estimate for a complete system for our new to us, 40yr old home. Nick came in to see us on the July 1 stat. Who works on stats? Apparently Nick does, when it comes to looking after new customers with a "repeat job home". Our address has been on Comfort Techs list for almost 15 yrs. So it was reassuring to have someone familiar with our home there. Nick is very personable. He listened to our challenges, and asked a lot of good questions. He did a thorough walk through of the house, made notes on details such as where power was in the house, where the head units would go and so on. We asked questions based on our own research, and from there we were able to make the best decisions for our installation. The next day we made our way to the showroom (still under construction in the new digs btw, but the atmosphere is busy as a beehive) Nick let us look at a unit similar to the one he had spec'd out for us. The brand we went for, Daikin, came with an unbelievable warranty for not just parts and labour, but also the workmanship. And covered longer than any of the other manufacturers. Afterwards, it was a small tour of the facility, and a few quick introductions. We were feeling at ease with our decision to go with CT more and more. The quote was drawn up, we agreed and the parts that weren't in stock, were ordered and arrived promptly. Not even 2 full working days in, their plans went smooth, the subcontracted electrician was in and out, the boys dug in and got the work done. They looked after us very well, with great communication, a clean install and the job done under budget I highly recommend Comfort Tech. And will continue to do so whenever I hear of someone needing services like they provide.
From the moment our call was answered by Paula (yes, an actual person picked up!) we received nothing but outstanding customer service. Our tech was friendly and efficient. The quote was accurate; no hidden surprises! 5 star outfit all the way.
Comfort Tech always provide timely and excellent service at a reasonable price. A customer and service focused company. Top notch highly skilled technicians, friendly and polite. A big shout out to Morgan who does an excellent job at representing the company's standards and values.
First class people and they listen to customers concerns. Great service Technicians.
Great service from Comfort Tech. Friendly, knowledgeable and professional staff.
Glad we went with this company. Morgan and Dixon were knowledgable, polite, fast and efficient. Would not hesitate to use their services again. Our furnace was over heating...they resolved the problem. Thanks guys!
Would definitely recommend comfort tech to anyone! They’re not pushy, give you your options, and do a great job!
Outstanding service! The technicians were very knowledgeable and went beyond my expectations fixing little extra things. I highly recommend this company for all heating and cooling needs.
Technician, David, performed a maintenance check on my heating system. He was very knowledgable, thorough and professional. Appointment was easy to set up and followed up in a timely manner. Very happy with this srvice from Comfort Tech.
From the person on the phone that we booked an appointment with, to the crew who came to the house to do the work, it was a great experience. Everything was done on time, with explanations of what they were doing and what to expect. The entire crew worked with professionalism were very respectful.
Total professionals.
to Mike; thank you for answering all of my questions and giving me a heads up on what to look out for in the future. Impossible to get better service. You're a cool dude. Thank you so much.
Fantastic experience all around. Thank you!
Just got the Furnace fixed, staff was professional and gave us options as well as no pressure advice on a new system. Thanks!
Excellent group of people at Comfort Tech. Very happy with our choice of HVAC professionals in Kelowna.
I am more than pleased to write a review for the staff at Comfort Tech. I have used them for years and I also have a service agreement with them. The office staff, are always efficient and friendly my work is scheduled in a timely fashion and they seek feedback after the visit. Most recently during these times of covid I was impressed with Jasen, Mike and Jeff wearing masks. A few articles that needed to be stored up high were forgotten and Jeff came out to help and additionally asked if there was anything else he could help me with before he left. All of these young men are exceptional both with their trade and interpersonal skills. I highly recommend Comfort Tech.
Did a great job squeezing us in during a busy time. A quick and quality job, price was right to!
We've been on a seasonal maintenance program with Comfort Tech for years and have consistently received first-class service from this company.
I like the service and professional friendly attitude of all the staff. I have dealt with a number of companies over the years and this is by far the best.
Comfort Tech installed a new air conditioning unit in my home and I am very pleased with the end result. The product is great and the installation crew did an excellent job. I heard about Comfort tech from the publication Moving to Kelowna, and found their recommendation to be very worth while.
I had a broken pool heater. Comfort Tech came the next day and fixed it. Their billing method was explained before they started, and the tech (Morgan) explained the problem after fixing it, so I can try to avoid it in the future. Good service.
We have had a service contract with Comfort Tech for a few years now and have been very impressed. The office staff are always friendly and helpful. The technicians arrive on time, are very professional, knowledgeable and friendly. The cost is always in line with the quote - no surprises. We highly recommend Comfort Tech.
Excellent Furnace and A/C installation, great group of technicians and office staff, all have a positive attitude and excellent work ethic. I recommend Comfort Tech to anyone who'll listen.
Excellent company. Very professional and friendly. Highly recommend them, every customer will be well taken care of and will have peace of mind. Thanks guys for doing an amazing job.
Comfort Tech is a wonderful business. The work is done promptly and professionally. Not only did Morgan, the maintainance worker, do a thorough and professional job but he was also very obliging and friendly.
I received a level of service beyond anything I expected. Responsive, professional & friendly
I used comfort tech to install a new furnace and A/C unit in 2018, and used them for regular maintenance every year since then. The furnace and A/C unit have been working excellent ever since. The service techs are always kind, courteous and knowledgeable, and the office staff is very friendly.
This really bugs me even just as a passer-by... I have taken time to actually look into this and verify before posting this comment and I can only hope my message makes people think twice before posting negative and unnecessary false reviews about any business. I came across what the respectable person "Killa Cobb" had to say about this business and it's clearly wrong from all different angles. I like to check out reviews prior to considering any business but when I see someone being blatantly hostile and belligerently trying to knock someone's business down based on erroneous reasons, the least I can do is defend them. One bad review can seriously impact a successful business that took years to build. Once again whoever reads this, please be truthful and think twice before you make a degenerate comment.
We have been a customer of Comfort Tech for two years using them for Bi-annual maintenance on our heating system, gas fireplace and AC system the reps we have dealt with have always been helpful and very professional. Our most recent was this past week when they replaced our hot water tank. The technician was Travis C. very professional and was able to explain every thing so that even I could understand it, left the work area in immaculate condition and was very quick. I would recommend this service to anyone and would like to request Travis for our fall Maintenance service.
Great service. Took advantage of their August deal and was very satisfied with the price and quality of installation. Installers were very professional and explained everything they did and how everything worked. I have also been using this company for ongoing maintenance for the house and rental property and have been happy with the quality of service.
Outstanding customer service. Technician was thorough, informative and professional. I have a new home and didn't think I needed things looked at so soon but I learned that staying on top of things will ensure I get the best performance from my furnace and AC. Affordable maintenance program! Thanks again!!
We were sold on a service contract with Comfort Tech back in May when they came to service our AC and to my surprise our furnace as well! I am grateful I have the service as otherwise I likely would have forgotten to do this one. The service contact is definitely the way to go! One of my neighbours even flagged down my tech as he was leaving for help at his place!
We have been dealing with Comfort Tech for a number of years and have seen several different technicians. Every one of them has been totally competent, pleasant and a delight to deal with. It has been a pleasure doing business with them.
Excellent Service; very professional technicians
Highly recommend this company! We have had a lot of work done with them, from furnace servicing to a new a/c, new thermostat, and hot water tank vent liner installation. They have consistently provided excellent service. Friendly, on time, professional, very knowledgeable, high quality work and reasonable prices.
They arrived as scheduled ,identified the problem very quickly and repaired immediately Travis was very professional
These guys are amazing. They go above and beyond - professional but also genuinely concerned that their customers stay warm. Came out even when fully booked because we really needed them.
Great service, professional, knowledgeable and fair pricing
The techs explained what they were doing and why as they serviced our furnace and fireplace.
Awesome service Great technicians Paula is the best
Great service, very knowledable and helpful technician
I have been dealing with Comfort Tech for the past 5 years. Always great service right from booking your appointment with Paula to the friendly and professional service technicians that visit your home. I highly recommend this company!
Comfort Tech installed a ductless heat pump system with minimum disruption. Very professional staff both on site and in the office.
From the initial phone call of booking the appointment, to the technician coming to the house, we were very impressed with the quality of your services! The technicians both were fantastic at communicating what was going on, the repairs needed and gave options for us as well. We really appreciated that they took the time to explain everything to us, and even followed up with an email outlining all of this information. We were happy to book with maintenance plan of having a follow up visit, and feel confident in referring Comfort Tech to our friends and family. Thank you!
Very professional and friendly staff. We have used Comfort Tech for a number of years and have always found them to be reliable and very knowledgeable. Highly recommend them to others seeking these services.
Denver is the best!! He was prompt and knowledgeable and followed up in sch a professional manner. The front staff was delightful! I would highly recommend Comfort Tech! This is my second time using them for my electric heater and I wouldn't hesitate to utilize this service again!
From speaking with Paula on my first enquiry to saying goodbye to Morgan after the service, the whole experience was absolutely first class. Morgan was friendly, polite and knowledgeable, a very good ambassador for the company. It’s never easy to have workers in your home, but having Comfort Tech was no intrusion whatsoever. The costs are amazing compared to other companies. Morgan was able to assure us of continued good service with the service program and told us to telephone day or night should we have any problems. Excellent company, excellent service and excellent technicians! We have already recommended you to others! Well done Comfort Tech for establishing a customer- based company! Barry & Mo Madden
We have been dealing with Comfort Tech on their annual program for approx. 4 years now. We have found them to be very knowledgeable, professional, courteous and efficient! We highly recommend them for all your heating and cooling requirements!!
Very professional service technicians and company. Reliable service.
Great service,professional and knowledgeable
Everyone was very professional and courteous. The quote was detailed following a thorough home visit. The install team was very efficient, and communicated well throughout the whole installation process. Pricing was competitive. I recommend giving them a look!
Comfort Tech has always been reliable, professional, knowledgable and able to deal with our requests whether it's an emergency or regular maintenance.
I have had regular maintenance with Comfort Tech on my gas heating equipment and air conditioner for 7 years. I have always found the staff courteous, friendly, responsive and professional. I upgraded my furnace this week and would like to mention the team sent out to do the installation. Max, Dixon, Andre and Jason are just another example of the excellent staff working for Comfort Tech. They were hard working, respectful and a pleasure to work with. Nathan and Nick who are also staff members were excellent earlier in the week during consults. I will always recommend Comfort Tech.
Expensive but i think worth it..
Jeff, Matt, Chad, and Max were very professional, courteous, and thorough. Comfort Tech pulled through for us during a furnace breakdown and supplied us with a new high efficiency, super quiet furnace. We now enjoy even temperature throughout the whole house. Thank you to Jeff for having the foresight to order plenty of new furnaces before the winter season started (especially during this time of low supplies). The old furnace broke down on a Monday, and the new furnace was installed on Thursday. That's what we call efficient! Thank you Comfort Tech.
This company certainly lives up to their name. They are a personable group of qualified technicians and friendly caring staff. The heating system they installed in my home two years ago has been keeping my home very comfortable. It is designed using the most up to date technology and it is very quiet and efficient. Knowing the Comfort Tech people are keeping it well maintained is a great comfort to me. I strongly recommend them. Thank you guys for all your good work!
Awesome to deal with. Found the problem on the first visit, fixed the issue. They worked with my schedule. The staff are so easy and amazing to deal with. Customer for life. I wish google had a 6 star option.
The installing team of Jason, Dixon and Max were prompt, polite, efficient in their work in removing old furnace and installing the new one in our tight furnace room. They left the house inside and out as clean as when they arrived. They explained and answered all our questions.We highly recommend Comfort Tech company services.
From the initial inspection by Greg to the installation of replacement parts by Morgan and Travis the job was done efficient and professional. Would highly recommend Comfort Heating and their team.
Great honest service Thanks Mike
Very happy with the service. Jason quickly isolated the problem , fixed it and advised on better ways I can take care of my furnace. I was very impressed. Thank you
Following service call on furnace for check up with our annual contract and being told the filter was clean we had dust balls blowing out of our heating vents throughout the house ..2 days later when calling to have someone come to check what was creating this new problem we were then informed by Denver that this has nothing to do with the previous service call etc . His attitude was arrogant and impatient and informed me that it would cost $99.00 to have a service tech come out and that he had already been out to see the house and everything looked fine from the outside . When questioned about the response to our new problem he continued to argue on the phone this had nothing to do with Comfort Tech stating he had many great reviews and customers are very pleased with him . Subsequently : We have since cancelled our newly renewed service contract and will be busy finding a new company to deal with existing problem .
They also inspected 2 gas fireplaces and cleaned the glass. They look like new! Mike was on time and very capable. Nice people to work with.
Morgan came out on time and fixed my old gas fireplace in no time. Morgan took the time to show me proper operation procedures and and even added some embers so the fireplace looked good again. Thanks for the good service Comfort Tech! I will be recommending your company highly.
Huge shout-out to Greg, Max, Mat and the rest of the ComfortTech team that installed our new Furnace and A/C. As a home inspector I see a lot of installations and this crew is meticulous. The quality of workmanship is top notch. They are conscientious, professional, knowledgable and take great pride in their work. There are so many crews out there that you have to clean up after - not these guys. I think the furnace room was cleaner after they left :-). Thanks to everyone for their hard work. Have a safe and happy holiday season.
They are prompt, courteous, friendly and have always done good work! Try them you will not be sorry
Had our AC repaired by these guys. They knew there stuff and were in and out and had our air conditioning blowing cold again. They found and fixed a leak then recharged our ac unit. Couldn't be happier with the service. They very polite and even showed on time. I am grateful for them taking the time to explain everything to me as I know nothing about air conditions.
We recently had a new air conditioner and furnace installed by ComfortTech and I was very impressed by the professionalism of their service. Our technicians were courteous, considerate and approachable during our two-day install. I would highly recommend them!
I have been a customer of Comfortech for several years and I am so grateful that I found them. Paula is always so helpful and friendly. The technicians are professional, knowledgeable, honest and a sheer pleasure to work with. Can't say enough about them and I continually tell everyone I know to use this company! And, being on the yearly plan is a win/win!!!
They do our semi annual service and since they have started this 3 years ago we haven't had an issue with heat or AC. Well worth it.
Comfort tech always provides awesome service, shows up when they say they will, are tidy and efficient. They always explain what they are doing and outline clearly any next steps. A pleasure to have as our heating and cooling technicians.
Comfort Tech is the best company I have ever encountered. We are on a yearly plan. They are very proactive in their service maintenance, and have helped us with repairs and choosing new equipment when needed. They are always professional, friendly and helpful. Their respect for our home, and for being careful with our indoor pets makes their visits stress free.
We recently installed a Ductless Mini Split system from Comfort Tech. Our experience was incredible . We had gone through a 44c heat wave and decided it was time to make the call for AC. From the first contact with the extraordinary ladies in the office, the estimation process to the installation was all done very professionally and in a short time frame. The installation team arrived as planned and installed the unit within the schedule given. The work done by Jason, Andre and Dixon was amazing. The care taken was beyond our expectations. Their knowledge and expertise definitely showed in the quality of the work completed. I would highly recommend Comfort Tech to anyone requiring AC.
Wonderful team from sales to install. It’s really nice to have heat again and can’t wait to try the air conditioner in the new year when it warms up again.
We were very pleased start to finish. Everyone showed up on time, which is always a good way to start! Jeff explained our options and answered all our questions - no pressure. Matt, Max and David were very polite and did good work. They took care moving items in and out of the house, and cleaned up after the job every time they were here. We are happy with the service and product we received from Comfort Tech.
We had to get a new furnace and air conditioner as part of our renovation, although it was unexpected. All of the technicians were courteous and respectful. I felt this was a reflection on the owner(s), so because of that we completely trusted their judgement on what was required. We do not regret our decision.
Your technician was very thorough, courteous and had clear replies to my queries. He didn't try to push me into new products, explaining that my current furnace and air-conditioning unit are working efficiently for the time being, which I really appreciated - there's nothing like being conned into getting new appliances when they're not really necessary! And he was early, which fitted in with my plans for the day very well. Thanks for a great job.
Marvelous, couldn’t be better. Efficient, effective and friendly. Everything very well explained.
I highly recommend this company. I have used their services for 4+ years and have always had excellent service. This past year they installed a new furnace/AC system for me. They were efficient, friendly, knowledgeable and walked me through each step. Cleaned everything up after completion including taking my old furnace. In the last very cold snap my water line froze up twice in 48 hr period. They arrived within ONE hour of my call both times, including one evening call. I encourage you to use this company for any of your heating/AC/HVAC and you will not be disappointed.
Great service- honest about pros and cons of different options - company clearly wants to do a good job and workers are happy to provide it. Great to see people who take pride in their work and happiness from a job well done.
The service and products supplied by this company have been excellent. The technicians are always courteous, tidy and thorough. Happy to recommend them.
Absolutely happy with everything. From the person who booked the appointment to the technician who did the work. Thank you for everything that you have done for us. Would highly recommend you to everyone one we know. Again, Thank you so much.
I would like to thank the comfort tech gang for the excellent work and professionalism that they showed when installing my new air conditioning unit. They were on time, quick, efficient and informative and a really nice group of guys. Thank you Max, Andre, Dixon and Nick. I know who I will be calling when I need a new furnace. They are highly recommended by me for any job They are asked to do. Thanks again!
I've used Comfort Tech for 3 years for annual maintenance, install thermostat, install water heater and a furnace installation. Always prompt service, always take the time to answer questions. Great company, great employees.
Everything was done professionally and with great care!!!!
I have been a customer of Comforttech's for almost 10 years and they have been amazing in all aspects of service from their twice yearly service calls to a complete heating and cooling system replacement for our home. They are courteous, professional and educate about all aspects of heating and cooling for our home so that I feel well informed after they leave. I recommend Comforttech to everyone I know!
Used Comfort Tech for our furnace maintenence and installation of new water tank. Very happy with Jeff (furnace) and Max (new tank) Both did a very good job. Answered all of our many questions. A good team to work with
Beyond excellent service. We can't recommend them enough. Our home is so nice and toasty now. Thank you so much. (on behalf of Marion Lahey)
Fantastic experience. Installation was quick and painless, our family couldn't be happier with our new central AC system!
I feel this is a very trustworthy company, that does what is needed and not out to gouge you . I recommend the service contract, for worry free service spring and fall . I have been very happy with the service I get, and good knowledgeable Technicians that know what they are doing. A+
I was pleased that I was contacted quite soon after my inquiry. The two young technicians who came to check my furnace/air conditioner unit were polite, courteous and seemed quite knowledgeable.
Installed our efficient furnace a few years back, and have done annual inspections on furnace and (old) air condioner. Knowledgeable, reasonable and attentive!
Very professional and accommodating from start to finish. I was impressed and confident that they would do a good job so didn’t even bother to get other quotes. I would highly recommend. This was a pleasant experience and they took care of the Fortis rebate application as well. Excellent job all round.
Overall we are very pleased with our Comfort Tech experience. A multi-split heat pump solution was recommended for our older, ductless house. The physical quirks of our house provided challenges for the estimate/installation team. An experienced and reassuring approach led to an end result that looks crisp, clean, and professional (interior and exterior). We are looking forward to a comfortable summer and won’t miss our loud a/c window shakers one bit.
The tech was awesome. You could tell very professional. He explained to me very well what needed to be done. I signed up for maintenace package150/year good piece of mind.
My experience with Comfort Tech from start to finish was absolutely amazing! I sent an email to ask for a quote and the next morning I had a phone call followed up with an email. An appointment was booked for an estimate within a couple days. The salesman was very informative and answered all of my questions. At no time was he pushing me into a product or service that I didn’t need. His advice was so great, I didn’t bother contacting another company for an estimate. Their service won me over! I also couldn’t have asked for a better installation team. They kept me informed every step of the process so that there was no surprises. The work area was left spotless, in fact better than when they arrived.I was given a demo on how to use my new thermostat and was invited to contact them with any further questions. I look forward to dealing with Comfort Tech in the future.
Mat visited my home to advise me regarding air conditioning options & cost. He was extremely knowledgeable and explained the prosses & installation. I recived the estimate before he left & was invited to make an appointment to go & see a unit running. Highly recommend this company.
Comfort Tech provided a great service and experience when I needed an annual service for 3 fireplaces and a furnace. We had a few issues with the fireplaces that they quickly resolved. I would rate this company a 10/10 for great service, value and communication.
Very quick and great on site service! Highly recommended!
Great service ,nice people! Local.
Excellent
Thank you Comfort Tech for installing our Daikin ductless units. Your team was friendly, knowledgable, and did a great job. Rob was excellent in teaching me how to use the units. We are so excited to be comfortable in the hot summer and cold winter months, and can't wait to start saving on monthly electricity bills. Thank you!
Very professional and great to deal with. I would definitely recommend Comfort Tech to anyone I know.
We have a service contract with them and we have been very impressed with the technicians knowledge of the different systems that comprise our heating, cooling and air exchange units. When it came time to replace our older hot water tank we called them to get a quote. They were very helpful in explaining the products, had competitive rates and offered us a $150.00 rebate which was available in October. Jason and Jeff arrived on time this morning wearing masks and gave us a form to fill out regarding our health and exposure during these Covid times. They were very professional and easy to deal with !!! They had the old tank out and the new one in place in a very organized fashion and they explained our new system thoroughly. They also provided us a gas permit and the phone number to call to have a City of Kelowna inspector do a follow up. We highly recommend this company for any of your service needs !! Pattie & Dirk Rosendaal Kelowna
Thorough and professional. Very confident that our heating and cooling system stays in great shape!
Over Christmas my furnance blower motor died. Happened to talk to James at Comfort Tech who very wonderfully found a used but decent motor in the back of their store that they had held onto from a previous furnace swap-out job they had done. It made my Xmas because I'm not a rich guy and money was tight being Xmas and all. Highly recommend these guys and girls, very nice people, not many would go above and beyond like that. Happy New Year to you all.
Regular calls for service with the contract. Great staff. very polite and friendly
Arrived on time, great explanation of the system performance followed up by recommendations on proper maintenance and improvements. Signed up for annual service = great value and piece of mind. Thanks Petr.
Great service. Highly recommended.
These guys are great! Came to do the estimate and explained everything fully. Gave us some space heaters to get us through the weekend. Showed up on time. Did a great install. Kept us well informed and showed us the work after it was all done. They were very tidy and cleaned everything up nicely. I highly recommend them!
Always great service and very friendly
Very professional and honest. We will continue to use Comfort Tech for all our heating and cooling repairs and maintenance.
My service tech Jeff, is the best. And Comfort Tech is the best in Kelowna, hands down.
I have had HE Furnace and Air conditioner,humidifier for furnace and recently a heat pump ductless system for studio all done promptly and expertly. Good post installment service and warranty. Would highly recommend.
Comfort Tech with its army of very qualified, courteous and dedicated technicians are simply the best. I don't even dream of going anywhere else!
I used the online booking and received a response right away! The maintenance was scheduled, then a courtesy reminder call the day before. Morgan was our technician and he took the time to explain what he was doing and why. He was more than professional and personable. I highly recommend this locally owned company :D
We are so glad that we called Comfort Tech! We originally called a different company for a quote and they completely missed the problems that Comfort Tech detected in our heating system. Comfort Tech staff spent the extra time to carefully assess our system, found the problems, they were professional, courteous, careful in our home and skilled at their work. The price was very fair. The home now heats so evenly, not more cold spots. I highly recommend Comfort Tech!
These guys were SO great! Polite, professional and very knowledgeable. Zack , Matt and Colby were all great! 100% recommend!!
My furnace went on the coldest day of the year:(I gave a few places a call and they said they would call back and let me know if they could come fix it that day or not.So I continued my search and read your reviews and was impressed so I phoned and spoke with Paula who was very cheery :) and said they leave no one without heat and would return my call and let me know a time that afternoon :))out of all the places they were the only ones that phoned me back and made time to send their service guy Jason out to fix my problem :)) he was very knowledgeable and friendly and had my heat up and running in no time at all he even did some maintenance on it as well.I won't hesitate to call them again or recommend them to anyone :) they stand by their word and make sure your taken of and don't leave you hanging
Great service today. Had my furnace and A/C serviced. Morgan did a great job, offered a good explanation of what needed to be adjusted making my A/C unit more efficient. They came highly recommended and I will say that I was impressed. Great service. Get the comfort plan. Well worth it.