Reviews of Construction Gerik (Contractor)

Manuel Silva

(Translated) A superb family business. Dedicated and competent people. Proud to be part of this team. (Original) Une superbe entreprise familiale. Des gens dévoués et compétents. Fier de faire partie de cette équipe.

The Truth14

Gerik is the worst construction company out there. We purchased a house from them and they made several mistakes and misinformation was giving to us numerous times. Due to covid situation and delays house was delayed a few times. After we finished all planning and sent it off they come back to us a year later telling us there's an error in the basement and it will cost us lots of money to put. As home owners we have every right to ask questions and make sure it's all legal. Gerik refused to acknowledge their unprofessional actions towards us and ignored our questions and refused to build our home. We have been waiting over a year and working on the plan to make sure we build our home the way we want. They took away our home, they disrespected us in the meeting, treating us like we are at fault. They couldn't care about a family who sold everything and all their savings to put towards this home. All they saw was how they will gain extra money buy not building our home and selling it to someone else. They even said it themselves "we sell to make money" we did everything right. I have never seen a ruthless and cowardly act from a company like GERIK. How can you sleep at night knowing you dod this to a family who really needed a home. The people we dealt with are unprofessional, please DO NOT BUY FROM THEM. THEY ONLY CARE ABOUT MONEY AND NOT ACTUALLY SELLING A HOME TO PEOPLE. GOD KNOWS WHO ELSE THEY HAVE DONE THIS TOO. IF ANYONE ELSE HAS BEEN THROUGH THIS, ITS TIME TO TELL QUEBEC WHO GERIK REALLY IS. I am sickened by their actions and I will not stop until everyone knows what you are and what you have done.

Julien Maltais

(Translated) Quality construction I really like their fabulous customer service (Original) Construction de qualité j'aime beaucoup leur service a la cliente fabuleux

Sawsan Shorbajee

We need more buildings

Aeroseal Global

(Translated) We have collaborated on a construction project with them. We sealed the envelope with our Aerobarrier Global microtechnology process. The project was a great success and we are very happy with the results! Thanks to all the Gérik team (Original) Nous avons collaborer sur un projet de construction avec eux. Nous avons effectué le scellement de l’enveloppe avec notre procédé de microtechnologie Aerobarrier Global. Le projet fut un grand succès et nous somme très content des résultats! Merci à tout l’équipe de Gérik

Pascal Talbot

Very nice company with great service. Kim is an amazing sales Rep that doesn't stop just at a welcome to make you live what is the great experience of purchasing a new house.

Sophie Demers

Got pretty much all the info needed in a quick short session. We left with her business card if we decided to go with them or had any more questions.

Shawn Ebbs

Purchased a house from them on the Aylmer side. I have to say, just like most companies, great first customer service...Well that's a given, they want a sale, and at 500-700k for a single home...a good one at that. Moved in, a little disorganized at first, alot of back and forth changes, and reminders to their sales team, but finally ended up moving in. Now that its been a year, well, here is where the fun begins. Wrong roof finish, paid for sophat in wood, and wasnt installed. Took a few reminders and knocking on emails to upper management to finally get it installed. Then it wasnt the right color, so again back to rip it down and reinstall. Now the 1 year finishing, and still waiting for them to come back and replace some door, ceiling fan for washroom, installed incorrectly. All in all the experience was very time consuming, running after them to finish loose ends. Even though our home was one of the most expensive upgrades done on our street. Still spending more, doesnt give you any more. But was is certain, Gerik's after sale customer service lacks in alot of way. Beware, and make sure you are well more organized then them, otherwise you might not get what you paid for with your hard working money. But the overall construction, once you spent days chasing after them...its overall quality...but prepare to spend, cause their base home, is very base in terms of accessories.

Alley STJ

We have had nothing but issues with our condo. Our nieghbour have also had the same issues. Our shower was not properly installed, our doors have shifted and are stuck. Many nieghbours have had flat tires due to construction as well as our car. The company takes no responsibility of anything.

Marc Droesbeck

Great home builders. Great construction, and great prices.

Gronk Gronk

Cheap low grade building material, good luck to the people that buy these.

Elias Issa

Poor quality. Do not buy from them, maintenance will cost you a fortune and tenants will complain about how nothing is soundproof.

Naomiekay

(Translated) Bernard, the manager of Gerik, is the most amazing, the most professional, the most efficient, the most hardworking and the kindest man! This man didn't stop until we found a place that was perfect for me and my family! He has always made himself available, he has always been reliable and honest! In the midst of the current housing crisis where people are being treated like numbers, he worked tirelessly to make sure we were taken care of. He didn't stop until he put us in touch with a great owner and we moved into a newly built house a few days after it was ready! We can't thank him enough for his hard work and dedication, and for opening our horizon to a new area where we look forward to building our home with their business. Thanks again Bernard! (Original) Bernard, le directeur de Gerik, est l'homme le plus incroyable, le plus professionnel, le plus efficace, le plus travailleur et le plus gentil ! Cet homme n'a pas arrêté jusqu'à ce que nous trouvions un endroit qui était parfait pour moi et ma famille ! Il s'est toujours rendu disponible, il a toujours été fiable et honnête ! Au milieu de la crise actuelle du logement où les gens sont traités comme des numéros, il a travaillé sans relâche pour s'assurer que nous étions pris en charge. Il n'a pas arrêté jusqu'à ce qu'il nous mette en contact avec un propriétaire formidable et que nous emménagions dans une maison nouvellement construite quelques jours après qu'elle soit prête ! Nous ne pouvons pas le remercier assez pour son travail acharné et son dévouement, et pour avoir ouvert notre horizon à une nouvelle région dans laquelle nous avons hâte de construire notre maison avec leur entreprise. Merci encore Bernard !

Marc-Andre Gingras

Very good but not flexible for pricing

Sandra Dicaire

(Translated) I emailed and 24 hours after I got a call from Mr. Yan Beaulne ... just wow the service, Mr. Beaulne is really responsive and very punctual in what he says and what he does. WELL DONE! We made an appointment and subsequently I received a visit from Mr. Jules Brousseau. Still just wow. Monsieur Brousseau is so simple, human and efficient. If he had expertise in my field of work, I would hire him on the spot! Following the visit of Mr. Brousseau, I received 24 hours after 2 work orders from GERIK partners for minor minor repairs. We are really charmed by your service, by the quality of your constructions and we highly recommend your company. GERIK = 10/10 (Original) J'ai envoyé un courriel et 24 heures après je recevais un appel de M.Yan Beaulne...juste wow le service, M. Beaulne est vraiment réactif et très ponctuel dans ce qu'il dit et ce qu'il fait. BRAVO! Nous avons pris rendez-vous et par la suite j'ai reçu la visite de M. Jules Brousseau. Encore juste wow. Monsieur Brousseau est tellement Simple, Humain et Performant. S'il avait une expertise dans mon domaine de travail, je l'engagerais sur le champs! Suite à la visite de Monsieur Brousseau, j'ai reçu 24 heures après 2 bons de travail des partenaires de GERIK pour les petites réparations mineures. Nous sommes vraiment charmés par votre service, par la qualité de vos constructions et nous recommandons très fortement votre entreprise. GERIK = 10/10

David Laurin

(Translated) Very good builder. Trustworthy, several models and several projects. Quality construction (Original) Très bon constructeur. Digne de confiance, plusieurs modèles et plusieurs projets. Construction de qualitée

Charles Durand

(See picture) I've a question regarding building a house with a shipping container and to know if they also knew law/bylaw regarding the type of housing, since I couldn't find the info on the city's website. Here is the email "Bernard Foisy, Directeur des ventes" replied; "Hi Charles, We do not build those kind of construction and you should call directly the City of Gatineau. Good luck for your search." 10/10 for customer support. (Obviously sarcastic)

mila elal

(Translated) Mr. Bernard Foisy from the Gerik team, accompanied me in the purchase of 2 duplexes, He offered me excellent service, Bernard was always attentive, and always available to answer my many questions with professionalism. In general, it was a relationship of trust! I am so happy with my transactions, I recommend it without hesitation. I can't wait to make my next transaction. (Original) Monsieur Bernard Foisy de l’équipe Gerik, m’a accompagné pour l’achat de 2 duplexes, Il m’a offert un excellent service, Bernard était toujours à l’écoute, et toujours disponible pour répondre à mes nombreuses questions avec professionnalisme. En générale c’était une relation de confiance ! Je suis tellement satisfaite de mes transactions, je le recommande sans hésitation. J'ai hâte de faire ma prochaine transaction.

Jean-Kristof Grenon

(Translated) Quality construction, with excellent customer service. The prices are very reasonable for the models offered. I highly recommend this company! (Original) Construction de qualité, avec un excellent service a la clientèle. Les prix sont très raisonnables pour les modèles offerts. Je recommande fortement cette compagnie !

natacha periard

(Translated) What a great team involved and attentive to our requests, I highly recommend for your housing project. Super quality work! (Original) Quelle belle équipe impliqué et à l'écoute de nos demandes , je recommande fortement pour votre projet d'habitation . Super travaux de qualité !

Nancy Hynes

If you had asked me last year I would have given 4 or 5 stars, but not now. In the beginning, the sales service from Kim was excellent and everything was great until we took possession. Our final walk though found a few details that were wrong and in the end we moved into our house with 80% of the issues not resolved.. 2 days after we moved in we had contractors in our house to fix the walk-in closet (something they new was built wrong 2 months before) After sales service is terrible. We have issues with our deck and ceramic tile. We have been waiting 1.5 years from when we first reported the ceramic issue and it still isn't resolved. The flooring company is also no help.. they keep sending emails that Gerik is busy building new houses so my issue has to wait.... 3 emails now to tell us they can't schedule an install to fix our issue. We are not the only one on our street that is frustrated

Marianne Lapointe

(Translated) Professional, fast, attentive to details! (Original) Professionnel, rapide, attentif aux détails !

Suyun Liang

We heard lots of good words about Gerik before we purchased our house in Chelsea, but we've experienced the opposite after we moved in: the sanding of the exterior walls of basement was not done; the deck was poorly installed; shower head was not installed properly which caused water damage to the ceiling; water leakage from the shower base (fixed once, but did not work, still leaking); noises from the air conditioner (sent request last summer, still no follow-up, not fixed), etc. And now, we just found new issues, there're ice at the lower corners of the windows in the living and dinning areas; some cold air are felt from the windows in the master bedroom and one guest bedroom. Just sent a Service request, let's see how long our problem can be handled. We had great experience with the sales person Kim, but very disappointed about the quality of the works and the after sales service.