Here we offer you the reviews of real people who consumed the services of B.A.P Heating & Cooling Services (Contractor) in the area of Guelph (Canada).
At the present this business gets a score of 4.9 stars out of 5 and that rating has been based on 127 reviews.
You must have seen that the average of ratings that it reaches is practically the best one, and it's founded on a very large number of scores, so we may conclude that the valuation is quite reliable. If many people have bothered to evaluate when they are satisfied with the service, it works.
As you know, we do not usually bother to write tatings when these are good and we usually do it only if we have had a problem or incidence...
This Contractor is included in the category of HVAC contractor.
We recently used this company to replace our air conditioning unit and were extremely impressed! Great service, competitive price, quick installation. Overall, very satisfied.
This installation is perfect and a great deal. The quality of the work and installation is fantastic. Everyone I have spoken with at B.A.P. has been friendly and answered all my questions before the installation. I would highly recommend B.A.P and I am planning on hiring them when my furnace bites the dust. Thanks guys!
First time having BAP Heating service my furnace and was thoroughly impressed!! Definitely recommend and will be using them for all our furnace and AC needs!
I am a customer. They did not respond back to my call. Dishonest. They knew that the building's water system needed a water softener, but did not tell management so that they could keep putting in cheap water heater parts into the water heaters. These would continuously break from Guelph's hard water, and they would keep coming back more and more for service calls to make money off people for their short cut solution of a job. Edit: parts, not elements. I have an electric water heater at home so that's what I was thinking about. Cheap water heater parts, not elements.
Zack was Nice and friensly. Know jus work. Je was quick and efficient. I would call this Co. Again. Paul the orner des also very wellcomming on the phone. Thank you To both of you.
Zack was great to deal with and was able to come on the same day I called.
Called and left a message last week and never got a reply. Two websites, different phone numbers but same answering machine message. Why?. Called another place close to home they answered right away, took down my information and called back the same day. Going with my gut and not doing business with BAP!
The BAP team arrived on time and installed furnace and cleaned up upon completion. I can’t say enough about how great these guys were to work with, and I’ll be using them for all of my HVAC items going forward.
I recently called BAP for one of my rental properties and they provided prompt and courteous service to my tenants. As soon as the job was done, I got a call to provide me a status update and description of the services performed. Great service and would recommend them. Will keep them on my speed dial for any further service needs.
These guys serviced my air conditioner last year and replaced it this year. They were upfront with me about cost, and provided options to suit my budget. It was easy to reach them, and their service was fast and competent.
Quick service, competitive rates. Overall a great experience!
B.A.P Heating & Cooling Services crew was incredibly helpful and patient with all my questions. He was knowledgeable and discussed all the options with me. Thanks.
Very responsive, quick service and reasonable price. Definitely recommend them - thanks Zach!
Called BAP with an AC issue on one of the hottest days of the summer. Technician arrived later that same day. Diagnosed and resolved the problem. Provided good advice and practical recommendations. Very satisfied. Thank you.
I would highly recommend BAP. Nothing but excellence right from the initial quote to the installation.
Tried to leave this review day of install, but seems google reviews doesn't work as well as Paul and Zack do. My 13 year old builder grade air conditioner chose last week, hottest week this summer to die. Reached out to Paul mid day Wednesday and by the weekend we were back to being pampered suburbanites! Great workmanship, communication, and pricing. Would not hesitate to call BAP again. Thank you Paul, thank you Zack.
Called them at lunch and Paul had Zack at my door that evening to fixing my water heater. I've been having lots of issues since I bought it out almost brand new from a rental company two years ago. I think we've finally figured out the problem. It's running again and Zack said he will replace the pressure switch if it acts up again. He was honest and gave me a good idea of my options moving forward. Will definitely call them again.
Very happy with response time when our furnace needed to be replaced. Neat, tidy work. Friendly and helpful tech.
B.A.P installed a new central air conditioner and answered all of the questions I had about products, options and maintenance. Paul and Zach were great to work with and provided the best equipment and value in the area.
Good, timely, and professional services. Always responsive to questions and phone calls. Had a full replacement of my furnace completed within 1 day of the issue arising.
I live in Guelph and renovate around 6-10 houses a year. I've used BAP heating since day 1 when I started back in 2012. I've read a few of these reviews and think the negative ones are bogus, I have become personal friends with the owner and he doesn't run his company like the way the negative reviews would have you believe, I am so confident in the company I have used them for my own houses, my families houses (all the way in Mississauga), he has helped all my real estate clients as well when they need to have something replaced or fixed to fulfill a condition to sell the house, he has replaced the Remax office in which I work at, and no issues, I would highly recommend this company to ANYONE!
Impressed with how quickly they responded. Very professional and reliable service. Highly recommend.
Our AC was on its last leg last summer and needed replacing but after making so many calls to companies for quotes and getting poor or non-responsive service, we decided to leave it another year. Our AC broke down on the hottest day this summer. We called around and Paul picked up right away and came over that day to give us a quote. We got a few more quotes over the days but none of them came close when it came to service. Paul didn't try to "sell" to us, he told us the information we needed, the cost and timing to get the work done. He was friendly, polite and knowledgeable. We decided to replace our furnace at the same time too and though they were busy, Paul booked us in that week and Zack came out and got both jobs done. Zack even installed the new thermostat and walked us through it. Our water softener broke down a week later, I did not hesitate to call BAP and they replaced it (for cheaper than the other companies for the same product). Both Paul and Zack have provided excellent service, in a timely manner and great prices. I feel confidant that I can call them anytime with questions or concerns. Thank you for your service Paul and Zack.
I was in desperate need of an AC unit approaching peak season, and I had no idea what to ask for or who I could trust with giving me a fair price and good service. I came across BAP online and gave them a shot. Paul answer the phone and I instantly felt comfortable asking questions (about something I had little knowledge on). He seemed very trustworthy off the bat and provide information and suggestions to resolve my issue in the most cost effective way. Never did I feel that he was up selling me or pushing me towards something I was unsure of. I called on Saturday and it’s Tuesday and I’m sitting in a cool house! BAP was very accommodating to my schedule. I couldn’t be home early from work, so they came and did the outside work until I was able to arrive home. It took about 2 hours in total. The guy who installed the AC was really nice and also extremely knowledgeable. He gave me a few suggestions to ensure I was taking care of the unit and even walked me through how to ensure I get the 10 year warranty online. Overall, fantastic company! I will be recommending them to everyone in the Guelph area. So pleased with the experience. The service really was exceptional!
Called my regular contractor in a no-heat situation, and they couldn't send anyone for 2 days. Paul came out the same day, and new furnace installed 2 days later. Henceforth, BAP will be my first call.
Returned my call within an hour... Great service and a repair bill that didn't break the bank
We decided to replace our furnace. There were many brands to choose from, with modern features and energy-efficient options, but we were really confused. After calling several companies, we were impressed with the experience of this company. Very knowledgeable technicians. Thanks to your entire team, I will gladly recommend B.A.P.
Had new furnace installed. Zach provided very professional service and answered all my questions. Plan to call call Paul at B.P.A. for a new air conditioner as well.
Just had a new furnace and water heater put in BAP. We went with BAP because of their easy going approach. No upselling at all. Installation went well. Showed up on time and did the job in a professional manner. Couldn't be happier.
The technician arrived five minutes after I called. Literally. Okay, so not everyone can expect that kind of response (he just happened to be driving right past my street on the way back from a call in Arthur), but my usual provider couldn’t come for two days. Having a furnace out of commission for two days in winter is a disaster. Solved the problem on the spot with a minimal charge for labour. A great experience.
Wow! Great job. I called at 7:30 am and had a new furnace installed within hours. Zack the technician was courteous, knowledgeable and efficient. He did a superb job and even removed my old furnace and tidied up after himself. Great prices and an excellent experience. Two thumbs up and a big recommendation for B.A.P.
Excellent experience dealing with this company. It was a struggle for me to find a hvac company who could install a brand new hydronic heating system in my house in the Guelph area until I met with Paul. Before finding out about BAP i had been in contact with 4 other local companies and without getting into specifics all had horific levels of unprofesionalism. Paul and Zack executed a plan, designed and installed my system from square one. They performed an exceptional job and exceeded my expectations. BAP also did my gas fireplace and ductless A/C installations. Their pricing is very reasonable and they installed good qualtiy equipment. Verry happy with my experience.
What can I say? Two days ago, our old air conditioner gave up! I googled numerous HVAC places, however, I kept coming back to B.A.P Heating and Cooling! Paul was amazing! I had a specific brand in mind, and he had it in stock! He was able to send someone out the next day! Zack was incredible! He took the time to explain things! That means a lot! We will not hesitate to use this company next time! Thank you so much! We are enjoying the cooler air already! ????
My wife and I recently sold our condo and a week before closing our furnace went on us. Needing a quick solution we called a number of HVAC providers, all of whom said they could do the job but pricing was all over the map. BAP was recommended to us by a work colleague so we gave them a call. They too said they could do the job and provide a very fair and reasonable price so we decided to go with them. Due to the uniqueness of our heating unit in the condo, the unit had to be ordered from the USA (something that all providers we called told us as well). Zack was excellent during the process, keeping me as up to date as he could on the ETA of the shipped unit. Because of the minimum 2 week shipping process, this took us beyond the closing date of the condo. Zack was kind enough to let me leave a few industrial space heaters in the unit for the new owners and made arrangements to install the unit with the new owners once it arrive. Zack had it installed at the first opportunity he had to get into the condo and it's up and running perfectly now. I can't thank Zack, Paul and the BAP team enough for making a very stressful situation as stress free as possible. They were very professional throughout the entire process and made what could have been a very expensive endeavor, very affordable for us while at the same time providing one of the top of the line units for the new owners. Thanks Zack, we will definitely use BAP for any future HVAC issues we run into. Very highly recommended!
We had a problem late last week and called Paul at BAP Heating and Cooling. Within hours Zak was at our house looking at the furnace. He probably spent more time teasing my wife about getting earplugs for the noise than trying to sell anything ! He was very knowledgeable and reassuring and we were very happy to work with him and Paul to price schedule and replace the furnace. Zak arrived Monday morning with everything needed to replace and certify the new furnace in a matter of hours. Very professional very tidy and very friendly. BAP as a company were a delight to deal with and Zak as an individual a pleasure to have do the work.
The crew is very passionate about this company, their brand and the work that goes behind maintaining a furnace/AC/HVAC etc. Thank you B.A.P team for proving that there are trustworthy and caring people that take their job seriously and treat their clients with the utmost care.
We are very pleased with installation of our new water heater done by B.A.P Heating & Cooling Services. Crew was extremely knowledgeable and did an amazing job. The cost was reasonable. I highly recommend this company.
Top notch service, fair price, respectful of our home - will recommended again and again. have to get our A/C replaced in the spring and will be calling B.A.P for sure. Thank you again, we are toasty warm once more.
This level of honesty is impressive, and it resulted me in having my issue fixed for free. Thank you, should we ever have any HVAC issues we'll call B.A.P first!
This my second experience with B.A.P Heating & Cooling Services. They replaced my old water heater tank to a new water heater. Highly recommended.
B.A.P crew was on time and solved the problem I had very quickly. He explained what happened with our AC and how to maintain it after he fixed it. B.A.P Heating & Cooling Services is our new go-to repair company.
No pressure sales, straight forward, fair prices and good service.
This review is long overdue but I was so please with the service I received from BAP Heating & Cooling Services, I had to make sure to write one. After 19 years of service from my furnace, it completely died on me In January 2021. A friend of mine recommended BAP to me and I quickly called them. They were quick to respond, provided me with different options of payment method for replacement which include upgrading my furnace vent piping and changing my filter. This team is very professional and knowledgeable. They worked overtime to get my furnace going in the height of winter. I am very pleased with the excellent work they did. Thank you team for being so efficient.
B.A.P has been amazing!! They are professional, really nice and respectful and they always do a great job. The crew has come to quote us for each project we’ve needed them for and I can say enough about how nice of a person he is. It truly makes a world of a difference to work with nice people.
It's a fraud company. Poor workmanship. I have all the proof of their work if you want to specific. This company installed my AC. Pipe is leaking since they installed it. Poor AC piping work. I strongly recommend not to do any sort of work with this company.
I can honestly say that by far their service is far better than the other big name companies (you know the ones that charge you $200 to show up only) as well as the local ones. I highly recommend B.A.P for any heating and cooling service you may need.
We had our furnace, air conditioner and water heater replaced all at once and They came to assess our needs and prescribe the most suitable solution. Installation was done quickly and professionally. When the air con malfunctioned a few years later, the defect (evaporator fan) was fixed immediately and under warranty.
Had BAP install a new furnace recently. Zack was knowledge, professional and did a great job in a timely and efficient manner and answered all the questions I had. Paul was great to deal with as well and gave me a highly competitive and reasonable price. I would definitely call them again for future work and would highly recommend them.
BAP made a commitment to come out to service our air conditioner , I made a call 1 hour after we expected them to show up, I was advised they were running late and I would get a call when they were on there way. This was Wednesday night , Thursday morning came and I still had not heard from them , I called again and advised them not to bother showing up. I thought that was pretty rude , they could have at least called and asked to re schedule , but no. Needless to say I called someone else and by air conditioner as of today Saturday works like a charm now.
Our old furnace broke down just as the weather started to cool off! We called B.A.P and they came out promptly. Gave us a quote on the work needed and a timeline. They were polite, efficient and knowledgeable. We have used their services before, and will not hesitate to call them in the future for any HVAC issues.
I have known this company for many years. They are very honest and very professional with excellent services. They replaced my furnace and air conditioner. They gave me the best price. I would highly recommend B.A.P Heating & Cooling Services.
Great Service, on time ????????????????
We called because there was a leak overtop of our furnace and they answered right away and arrived in less than an hour. Crew was very pleasant and very knowledgeable and walked us through everything he was doing and what was causing the issue. Fixed it and cleaned up everything for us and gave us some maintenance tips before leaving. Overall very happy with the service and would recommend.
Excellent service, very detailed, explained all. Products appear substantial. Neighbors used two major players and nothing but complaints. The owner was very communicative.
Whole B.A.P team is responsive, professional, clean and respectful. Price is also competitive. We used them first for a new furnace install. Calling B.A.P for our next two jobs was an easy decision based on the first experience.
Turned on heat pump when it got cold last week and motor started making noise. My wife called B.A.P and they were out the next day. No complaints whatsoever. Will continue to use them in the future.
I have now used BAP twice, they are great. I have 2 gas fireplaces that needed maintaining and Zach was great and friendly. Prices were reasonable. I will definitely call them again.
Called B.A.P. and Zach was at my home within 30 minutes. Fixed problem with my thermostat. Very professional and couldn’t be happier. Excellent service. Would highly recommend.
I contacted B.A.P when our AC broke down during a heat wave. They made me feel like our issue was a priority and dealt with it promptly. They communicated what the issue was and fixed it the same day. We couldn't be happier!
Professional, responsive and skilled. I recommend B.A.P to everyone needing work relating to HVAC, etc. Grateful to have them in my professional network. Have referred them onwards several times and will continue to do so.
I had a great experience with this company. I bought a new furnace from them when my heat exchanger cracked in the middle of winter. The cost for a new furnace + install was lower than competitors. They got it done!
Exceptional service. Within hours they came, diagnosed and replaced a part and made my air conditioner work again. Very professional and kind, would highly recommend!
Called a few different places and found this one had the best reviews and the prices were fair. The gentleman that came out to do the install was very friendly and knowledgeable. Funny enough our water pressure had changed from when another company did our water softener, and we noticed the pressure was off. The rep went out of his way and noticed the water wasn't fully back on. It was a little thing that saved us a headache of calling someone back out. Thank you for getting us back on track through this very COLD and dry winter. We highly recommend using B.A.P. Great customer service!!!!
Zach and Paul were extremely accommodating and took the time to explain in detail the installation process and the quality of the product. Great experience!
B.A.P team has one of the best hvac technicians. Yesterday came to my house and they installed new ductless system dual zone, they were very polite and knowledgeable, highly recommended them.
Fantastic job!! Zack came out on a Sunday for a service call as we were getting no heat. Our furnace was toast, first thing Monday morning they were installing our new furnace. Zack was great and would highly recommend. Thanks again B.A.P
Did a lot of research for new furnace at my girlfriends townhouse in Guelph. Three quotes received and B.A.P. was the most thorough and detailed of the three. Paul emailed me the figures that Zach provided. Pricing was more than competitive! Plus was on time for the Job. Zach did the old furnace removal and installed the new Amana with professionalism and down to earth friendliness. Answered all my questions and was a pleasure to do business with. I would highly recommend B.A.P. Heating and Cooling to all my friends.
B.A.P Heating & Cooling Services responded to my call within an hour. Then came to look at the furnace, identified the issue, made suggestions, and solved the problem on the same day. They were very professional and provided excellent customer service.
Scheduling was prompt. Crew came on time and found out what the problem was within a few minutes. The pressure inside the tank was down and he had to re-pressurize the tank. He fixed the issue very quickly. Absolutely brilliant!
I am impressed with this whole team from B.A.P Heating & Cooling. They installed my furnace, air cleaner, humidifier, water tank and air conditioner all for $10,000 with the highest level of professionalism and expertise! B.A.P team is simply the best I have ever seen.
Came in 30 minutes to check my furnace because it was starting and stopping quickly. I installed a new thermostat and they corrected an error I made. They were professional and helped me super-fast with my new furnace install. Cleaned up after as well. Very happy.
B.A.P was professional, knowledgeable and did an amazing job explaining our Air conditioning issue. The repair was done promptly and I felt the fee for the repair was fair. I recommend this company highly.
I trust this company. Even at my rental property they installed AC and furnace. If there is any issue regarding heating and cooling, they sent the guy right away in short notice. I would highly recommend B.A.P Heating & Cooling Services.
I wasn't sure who to call when I had problems with my furnace because I was so afraid of getting ripped off and being charged for something I didn't need because I wouldn't have known otherwise. So I picked B.A.P at random and hoped for the best, and I'm so glad I chose them because the guy they sent (Zach) was awesome..and so honest. He took the time to explain and answer all my lame questions, even things unrelated to my initial heating problem. He also showed me how to do some things for future maintenance; I actually learned a lot from him and really appreciated his patience and knowledge because I know nothing about furnaces. I would absolutely use this place again and highly recommend them.
Very professional service by Paul. Called on a Friday and showed up within 2 hours. Fixed my hot water tank issue and honestly provide me professional suggestions. Must recommend to everyone.
B.A.P and their team were professional and completed our project ad per discussion. They left our place clean after their work finished. Thanks to the team for their service.
I contacted B.A.P when our AC broke down during a heat wave. They made me feel like our issue was a priority and dealt with it promptly. They communicated what the issue was and fixed it the same day. We couldn't be happier!
B.A.P team did great job replacing A/C and furnace for me. Price was very reasonable. Work was done on time. I would highly recommend this company to anyone.
200$ callout for Zach to tell meee how to service my A/C, that gas fire needed a part and that he would return 'next Friday' to finish gas dryer duct install .. call Fri .. boss says Z shouldn't have said Fri and gas fire needed part .. he would call when it arrived .. never ret'd calls after that .... ONE YEAR LATER Bryan's Fuels comes out and cleans gas fire for 110$ no parts needed . did dryer solo 8mths ago .. WHAT A JOKE !!!
Very professional and timely.
We had a new propane furnace and air conditioner installed. Excellent service was provided by Zak. On time, very efficient and professional.
The old Air Conditioner was removed and new Air Conditioner was installed. Well done and the new one warms up the home quickly, thank you. I would recommend for any home installation job.
Really good communication and very quick to respond for a furnace repair for my mother. Had her issue diagnosed, part ordered and replaced within hours from an early morning call. Very happy.
I have used B.A.P Heating & Cooling Services for several different jobs and strongly recommend this company to others. Yesterday their technician repaired my water heater. He was prompt and called before the arrival. Wouldn’t use anyone else.
Paul and Zac were great. They got a quote out to us really fast with a couple price point options which I really appreciated. Zac installed everything and was so friendly and you could tell he cared. I recommend these guys for sure as I feel like they are honest and dependable. Thank you for doing such a great job.
Excellent customer service, followed all safety protocols with COVID. The entire B.A.P team is exceptional at what they do, they took their time ensuring the job was done properly and cleaned up all the mess. Highly recommend for any Heating and Cooling related installs or repair. I will definitely call them again for any future projects!
Great work. I forgot to service my furnace since I bought it. So it’s been years since it was serviced other than me changing the filters. They saw the thermostats hanging on for dear life to its wires and went the extra mile to fix the loose thermostat. They also made a note on the invoice the correct kind of filters for future reference.
Excellent customer service, followed all safety protocols with COVID. B.A.P team is exceptional at what they do, they took their time ensuring the job was done properly.
Very satisfied with how efficient the service rendered by the crew in installing the new AC and furnace as it was done in a timely manner. Will be using again in future.
This company is extremely professional and efficient. The job was done in a timely manner and we are very happy with B.A.P Heating & Cooling Services! Highly recommend this company! The contractors made sure everything was clean, and installation was seamless. A good experience all around!
Our experience with BAP has been positive. They were patient with our questions and thorough with their answers; accounted for the age of our home in preparing their recommendations; prompt with their estimates; and, were competitive with their quote. The installation of furnace, air conditioner, water heater and softener were well done, and started/completed ahead of when we anticipated. The removal of old equipment and the install of the new were handled with care, attention to details that laypeople wouldn’t think about, and the work site kept tidy as the work progressed. The guys were obliging and a pleasure to have working around the place. Full marks to BAP; a positive recommendation; and, would deal with them again.
I recently used B.A.P heating and cooling services and had the best experience! They were phenomenal with the greatest customer service I have seen in a long time! I was squeezed in and had my heater up and running within days and over a long weekend! The repairs were flawless. I can't thank them enough! My house is now warmer than ever. I definitely recommend B.A.P heating and cooling services.
5 Star Service All Round!!! I live 3 hours away and needed an electric water heater to be replaced in a condominium to complete conditions of an estate sale. I called Paul and he was flexible in being able make arrangements to meet my Real Estate Agent ( Aimee Puthon ) to have the old tank removed and new tank installed. They were very professional and careful by using drop sheets for the install and removal. Thank you very much for making everything go so smoothly!
Yesterday B.A.P crew installed our new tankless water heater. Crew explained the operation of our new unit and made sure everything was working properly. He knew what he was doing and left everything clean. I highly recommend B.A.P Heating & Cooling Services.
I did my home work by talking to several companies and priced deferent brand names. B.A.P Heating & Cooling Services came on top with the price and installation time. I saved several hundred dollars. The installation was done on my chosen time and convenience.
My electric tank heater started taking longer to reheat water than it used to. I called B.A.P Heating & Cooling Services and crew got here the same day and checked the condition of the heating elements and thermostats. He checked heating elements with a testing probe and thermostats with a multimeter and explained everything in detail. Heating elements had to be replaced. He took care of the problem immediately. Very nice guy. Thank you!
We have used B.A.P Heating & Cooling Services for maintenance and repairs for over 3 years. Very pleasant people. They helped us with a lot of things. Yesterday they fixed our water heater. He explained to us different options and charged a fair price. Thanks so much for your prompt response and expertise.
Everyone I dealt with was very professional and courteous. The project was completed on time. Highly recommended.
Waking up into a freezing temperature is not good, check the furnace and it’s not working. No idea what to do, called my realtor agent and referred me to B.A.P, and I can say that they are such a savior. They came right away to check and suggested to replace the whole furnace which will be more practical than fixing it. They came and installed the new one, can't thank them enough for the help.
I have used BAP for several jobs. The service is always fast and efficient. Great value for the money and the work has been excellent. I would definitely recommend this company.
I had an ecobee4 smart thermostat installed in my home. The technician was very punctual having arrived within a few minutes of the scheduled appointment. He immediately began the installation process and talked through how to register and operate it. He was very polite and appropriately sociable in both his demeanour and presentation. The installation was done very expeditiously and he took great care to remove his shoes and maintain a clean work space.....all of which was much appreciated. I would absolutely recommend B.A.P. Heating and Cooling for all your HVAC needs.
Prompt response. Excellent service. Professional and friendly. Indeed, B.A.P Heating & Cooling Services team did great job, effective and thoughtful.
Amazing service, professional and very knowledgeable! Highly recommended for all my family and friends for sure! Worry free and affordable service.
Very professional, knowledgeable and friendly. Also very flexible to suggestions the way I wanted and fast response for services and installation from this company directly. Highly recommending B.A.P for any HVAC service.
Very happy with BAP! We had our 15 year old furnace break down on the coldest week of the year and the company who originally installed it and who we paid insurance to for it couldn't do anything for several days leaving us stuck in the cold scrambling to find space heaters and a new furnace company. BAP were able to come out to give us a very reasonable estimate immediately(!) and replaced it the very next day. They were very nice, professional and did a great job. We love our new Amana furnace, it is keeping us warm and we are so grateful that BAP were able to help us so quickly and completely. I highly recommend this company if you are looking for heating or cooling repairs or a new furnace or AC unit, they do very good work fast at a fair price.
B.A.P crew rescued us when our 30-year-old furnace died in the middle of a cold snap in February. They came within hours to assess the problem and recommend an appropriate replacement. The install was done the next morning and the crew left the place neat and tidy. Would recommend B.A.P any day!
We would like to thank B.A.P team for a great job done. Their workmanship really shows true professionalism. We are very happy with the new furnace. We highly recommend B.A.P Heating & Cooling Services to our friends.
Fast friendly service. Quote done in one evening and new AC and furnace installed and water softener and heater relocated. All work was done in a day and half by his tech Zack. Zack answered all my questions explained what he was doing and actually got my input about how we wanted the appliances relocated. No pressure sales guy and the price ended up cheaper than anybody else offering tons of "rebates" He stuck to his quote exactly and we're very happy with all the work they did. Use these people over the larger companies with a sales team. You deal with the owner directly here who is also a tech so nothing gets lost in translation when you ask for services above and beyond the regular repair/service.
They did a good job to finish the work on time and very professional. I would definite hire them to do my future projects. Nicely done.
The crew came to give us a quote on a new furnace. They told us our options without any pushy sales tactics or up selling which we appreciated. As well, the pricing was very good compared to other companies we met with. Glad we went with this company!
Nice family owned business - quick and knowledgeable. Highly recommended.
Gave B.A.P a call for a quote on a new AC unit. They were quick to replies and on point throughout the whole process. They came to my house on time, were professional and everything was nice and tidy when they were done the task. They provide a professional service at a fair price.
Had no hot water on my NTI matrix at 2:00pm on a Friday before the Aug long weekend when I called these guys. First time. Dispatch said he would try and get a guy there for 4 ish..I must admit I didn't believe it would happen. Most guys would be having a beer on a Friday afternoon of a long weekend. At 4:30 Zak showed up and diagnosed a new ignitor was required. He had no stock but found one in Kitchener and got it delivered by Tuesday afternoon. He got it installed by 7 PM. That's good service! Thanks
Thanks for sending Zach to work on the systems today.
I had cooling problem with my old AC. My compressor was getting off constantly. Other vendors I contacted told me that my compressor needed to be replaced. However, the technician from B.A.P were honest and told me about the genuine issue. The issue, found out the connection of the clip in the capacitor was loose. They solved it within minutes. I will recommend them any time for the AC repairing services.
B.A.P crew cleaned up all the mess. Highly recommended for any Heating and Cooling related installs or repair. I will definitely call them again for any future projects! Highly recommend them.
Paul & Zach were great to deal with, they were able to get my furnace up and running quickly for a fair price. Highly recommend!
Our air conditioner and furnace bit the big one. Had to get brand new everything. Zack was very professional and thorough. We are very happy. It would have been nice to put that money towards a vacation. Home ownership is a wonderful thing.
Proficient, helpful and knowledgeable - with no hassle. Clean job and ability and willingness to answer all questions - overall very good experience.
Having issues with our 15-year-old furnace so called B.A.P and got same day visit to check on furnace. The new furnace was installed 3 days later. Talked about putting in a new tank less water heater and once we had the quote the installation was within a couple of days. No issues with the installation. The crew was very nice and tidy. Would highly recommend B.A.P Heating & Cooling!
I want to express my gratitude to the highly professional team of BAP I contacted them pretty late and didn't expect an immediate response. They set up an appointment for the next day. Would absolutely recommend this company!
not only did they fix our oil furnace. Service man was friendly and offered advice on us replacing the furnace with a gas one in spring. called the next day to make sure it was still working. would use again.
Awesome customer satisfaction. They explained the whole process of installation and what products would work best for our home and kept the price within our budget. The installers were great; on time, efficient and cleaned up after. I would highly recommend B.A.P Heating & Cooling Services.
Panic call re: non-functional furnace. These folks were great !
Amazing service. We were treated like family. Highly recommend. Definitely deserves higher than 5 stars. Thank you B.A.P Heating & Cooling Services.
Came for furnace maintenance. Arrived on time, good communication, fair prices. Would recommend!
WE couldn't be any more pleased with the professional manner in which service was handled! The instillation person had the entire job completed within 2.5 hours. The furnace is a LENOX product and is so quiet and efficient that you dont even know that it on. We are comforted by the owner coming after the completion of the job to do an overview of the instillation . We highly recommend B.A.P. For any of your heating or cooling home needs. Thanks again for a job well done. Regards , Tim
My air conditioner went on the fritz middle of the summer. This company came right away and diagnosed the problem. They gave me options for fixing the A/C but in the end, I decided to replace my older unit with new Air Conditioner. I was happy with the service and the professionalism and would highly recommend this company to others.
Called for service, prompt and polite response and they were out within a few hours. Very professional and knowledgeable and reasonable prices.
This company was an absolute pleasure to work with. They arrived to my house on time and were extremely knowledgeable and professional. I couldn't believe how much dust was caught in my air duct! What a huge difference a thorough cleaning can make. I definitely recommend them.
The team who installed the furnace were extremely hard working and polite. They did an outstanding job, well exceeding the regular service done on my previous furnace by other companies in the past. I strongly recommend B.A.P Heating & Cooling Services to everyone. Keep up the good work!
Our 30 years old air conditioner finally stopped working so it was time to get a new one. Checked out some websites and decided to contact B.A.P Heating & Cooling Services. They answered all my questions and said they would drop by to give me a quote. Price was very reasonable and they did a great pro job installing. Work was done on time. I would highly recommend this company to everyone.
Following a protracted attempt to have my boiler problem attended to by another service provider, I got fed up and contacted BAP. The previously elusive needed part was immediately identified, ordered, and promptly installed by BAP - wish I had dealt with BAP from the start and will continue to use BAP in the future.
Replaced a 20 years old HVAC system with a new unit. The installation was done seamlessly and everything is working as it should. Very pleased with the outcome of B.A.P Heating & Cooling Services.
Very professional, prompt service, with competitive rates. I will not hesitate to use this company again!
Excellent craftsmanship, customer service and care from B.A.P team! They took proper care and time with diagnosing the issue. Fixed the issue with my A/C, did not rush the job and saved me a few hundred in repair costs if I had gone with the other contractor.
I've used B.A.P many times for repair and maintenance but this was their first time doing an install for us. They did the job efficiently and with no disruption to the tenants. Always great work and fair prices with B.A.P Heating & Cooling Services.
I called B.A.P Heating & Cooling Services and they offered me the next available appointment time on the following day. Technician came on time and was extremely professional. He checked our water heater, identified the issue within the next half hour, and fixed it very quickly. He really knew what he was doing. Thanks again!
Very Happy with BAP. They Installed a new Amana heating system for me and removed the old one. Paul was great to work with. He answered all my questions. Pricing was very competitive and they have an awesome warranty. Zach did a great job. He’s very knowledgeable. He will go the extra mile! Very professional. I would not hesitate to recommend them to family and friends. Overall a very good experience!! Thank you!! Cindy
I was introduced to B.A.P Heating & Cooling when they came to service the the aircon in my rental property. They really were the only ones to get it sorted out properly. Today I used them for my personal gas heater & they were once again great. Big thumbs up for the whole team.
Excellent Service. Right on time. Very knowledgeable and friendly staff. Went the extra step to do things right.
Excellent and great service. Their desire to help save some money without compromising safety. I really like B.A.P Heating & Cooling Services.
Top quality service and installation. The B.A.P team arrived on time and installed a flawless gas line service and cleaned up upon completion. I can’t say enough about how great these guys were to work with, and I’ll be using them for all of my HVAC items going forward.
Just had my duct cleaning done last week. Excellent customer service and professional work. I have recently moved and needed to get the ducts cleaned as the previous owners had done renovations in the house and the last duct cleaning service was outrages. The technician showed me before and after pictures. I will definitely recommend B.A.P to family and friends, and will definitely use them again in the future.
B.A.P team came out to service and fix a puzzling issue with my evap system. Which they did without issue at a fair price. Great service, will definitely be choosing them again.
There was no hot water in the house, they quickly came and checked the tank and solved the problem. They were very punctual, finished on time and very thorough work. I strongly recommend B.A.P Heating & Cooling.
Excellent customer service from B.A.P!! They really go above and beyond - professional, quick, and reliable! I’m just so genuinely impressed by all the little things that the company does to make us feel valued as customers. Highly recommend them! By far the best! Thank you so much for your service!
This is the second time using BAP and they've been fabulous both times. This time their team replaced our HVAC system. The total installation price was better than many of their competitors.
Used B.A.P for supply and installation of a new ac unit in my house. Owner was very responsive from quote to install. Responded to any questions I had, showed up on time as scheduled, and worked hard to get the job done. Would recommend.
I have been dealing with B.A.P Heating & Cooling Services since 3 years as I have few properties. Owner is super nice person, very knowledgeable, no over selling or over billing. I will highly recommend this company.
We used B.A.P Heating & Cooling Services when we needed a new a/c right in the middle of the heat wave last week! Crew came out right away and looked at our system to see if it could be repaired. Being that it was a thirty-year-old machine and couldn’t be serviced, they recommended that it be replaced. So we decided to go ahead and have it replaced by B.A.P. Overall, we were very happy with their professionalism and thoughtfulness. We would not hesitate to refer them to our friends and families!
We're extremely happy with the HVAC installation recently completed by B.A.P team!! They take the time to acquaint you with all the equipment so you confidently make a decision. We whole heartedly recommend B.A.P Heating & Cooling Services!
B.A.P crew is great, always answered when I had questions and did a great job in my house. The team did a wonderful job for putting a new AC in the house we just moved into, and we could not be happier. Very fairly priced compared to other companies. Would recommend highly.
B.A.P crew did a fantastic job replacing my old unit and explaining the work they were doing. They also advised how to keep it lasting longer. Very polite and hardworking in one of the hottest, if not the hottest days of the summer. Highly recommend B.A.P Heating & Cooling Services, very happy with the results!
They came to service our AC unit. We called around and they picked up right away and came over that day to give us a quote. They were friendly, very clean with polite and knowledgeable. Recommend them highly.
B.A.P Heating & Cooling Services really know their stuff. We called them to check out our 20-year old A/C that was making excessive noise. They recommended replacing the fan motor rather than replacing the unit. For the agreed-to price the team also cleaned and reinstalled the other parts and replaced a corroded duct panel, which was above and beyond our expectations. We definitely recommend B.A.P Heating & Cooling Services.
I needed info regarding my Ac unit. Found their phone # on Google. Talked to the crew and he was very helpful. I will be using this company from now on.
I was very pleased with B.A.P and will use this company again if the need arises. The technician cleaned the water filter and answered all our questions. He explained that dirty filters may allow heavy metals and chemicals to get into the drinking water and shared a lot of important information about the filter’s maintenance. Would absolutely recommend!
A variety of heating and cooling work done in multiple locations. They were professional, fairly priced and a pleasure to work with. Will be using them for sure for future HVAC and cooling needs in our commercial unit and home.
Fantastic service from B.A.P Heating & Cooling Services. They responded very quickly, came and serviced our old unit and tried to repair it, and when it didn't stick, came to replace it within a day. There was a great exchange of info, and options from the start, and they did a great job. They've got a customer for life with me and my family, very happy with everything.
Arrived early and was very pleasant and knowledgeable. Provided affordable options. Exceeded our expectations. He was able to answer questions.
Many thanks to B.A.P crew who did the tune-up of our furnace. I called them and they scheduled our appointment for the next day. The price was reasonable. Crew was on time, courteous, and worked diligently.
The install was done very professionally and neatly and better than the unit that they were replacing, it was installed perfectly, the job site was left immaculate, and again their crew is just a really good guy to deal with. I would highly recommend B.A.P Heating & Cooling Services.
The installers were on time, they installed the new furnace and water tank, and gave us good information on how to maintain the systems. We were ready to clean up but they did that as well. We recommend B.A.P Heating & Cooling Services without hesitation. Thank you!!
We had them install central air conditioner and was impressed with the work and professionalism of the crew. Thanks for the great service, Kevin
I always rely on this company for furnace fixtures, when I cannot do it all alone. They have all the necessary equipment and always come on time without any delays.
We just had our air conditioning ducts cleaned by B.A.P. They could not have been any better. They were on time, polite, efficient, and very clean. They took time to explain what they were going to do and were extremely careful in the house. Thanks.
Zach was our installer and was professional, courteous, efficient and did a fantastic job installing the ac and furnace we purchased. We were very happy with their work and price for equipment. Recommend BAP Heating and Cooling.
BAP came to our rescue when our old air conditioner fried... and left me and the kiddies sweating in the summer heat. They installed a new air conditioner at an amazing price and the service guys were very efficient and explained everything we needed to know. We had fast service and the guys were friendly, polite and reliable. We were so lucky to have called them.
We have used B.A.P twice, once for an issue related to drainage from the furnace and AC, and another time for duct cleaning. They were professional, courteous, knowledgeable and had a great price.
I got a referral to this company. They were Extremely Professional and Very Friendly. And they were respectful of my home which is something I always appreciate. Overall, Great Service and Great Price. They know what they are doing. I would trust them to do my repairs again.
Bought an air conditioning unit on 2012 from this company. Unit has broken down every summer since. First summer it took about 8 phone calls and messages to get a response. Second summer again numerous phone calls with no response. I went to 615 Speedvale Ave E, the listed location of the office and there was no office there. Third summer breakdown again numerous phone calls without a response. This year when it broke down again we had a reputable company come to fix it. Called the original installation "a hack job". Would never even consider calling B.A.P. or recommending them again. Marino Gazzola
B.A.P Heating Cooling Services cleaned my air ducts and my drier vent. I was very happy with the price and the quality. They were very clean and polite answered all my questions and walked me through the whole process. I did not even have to ask to see before and after picture. I was very happy with this company.
Called and had an air conditioner installed the next day. Paul gave great input on the right size and efficiency of the unit for our usage to to avoid overspending. Zach did the install quickly and even did the warranty registration for us. Easy!
B.A.P Heating & Cooling Services responded quickly and they did a thorough job of servicing my furnace and air conditioning. I highly recommend this company.
They responded very quickly, came and serviced our old unit and tried to repair it, and when it didn't stick, came to replace it within a day. There was a great exchange of info, and options from the start, and they did a great job. We hired this guys and they did really great job for reasonable price. Recommend!
They showed up on time to fix the broken AC. Turns out the fan on the 1999 furnace has died. I was offered choice of repair or replace. I opted to replace with new Air Conditioner, which they did same day. Good service!
Attractive pricing, installed on a Saturday, quick, clean and painless. All our concerns and questions about the installation were answered promptly and it works well; big difference compared to the old one.
B.A.P Heating & Cooling Services team did a great job of getting us the right equipment at the right price for our whole home upgrade. Installations were done right, the first time.
Comes at short notice. Identifies the problem quickly. Provides the price for repair. Completes repair almost immediately. I have total confidence in his work after 2 repair requests over 5 years. B.A.P Heating & Cooling Services is truly excellent, beyond words.
From the initial visit for quotation to the job completed, this has been a fantastic experience. The owner was very knowledgeable from his many years of experience in providing me the best possible estimate for a furnace replacement. I really didn’t have to do much beyond accepting his quotation for materials & services. His technician who did the install, also a very knowledgeable young man, was very thorough in his job and explanation of what he’d done. I am extremely satisfied with the level of service provided and would 100% recommend this company for any of your heating needs!! Thank you very much!!!
A very accommodating technician and the company as well. He performed the annual maintenance on our furnace. I was so impressed with his knowledge and professionalism. Will definitely use B.A.P Heating & Cooling Services in the future.
We had a new Air Conditioner installed by B.A.P Heating & Cooling Services. They were very responsive and got back to me right away and were able to come right away. They gave us a very competitive price for a unit that we were happy with. Crew was on time for installation and they were very clean and tidy with all work done. Happy to use them again in the future.
Very happy with the work by B.A.P! They visited to do a detailed quote, talking through the various options giving me options for various price points and product choices. Skillfully handled the challenges of working with an old house. Respectful of noise and cleaning up any while in the house. Highly recommended company!
We decided to rent out our hometown and wanted to get our dryer vents cleaned. We called multiple services and this company, B.A.P was one of the few who answered right away and came out quickly. The customer service reply on the phone was great and set us up an appointment right away. They did a great job and the prices are reasonable.
Our furnace stopped working on Monday morning. I called B.A.P guys to fix it. They arrived in less than an hour and got our unit working within 45 minutes. They used certified and quality equipment to fix the issue. Great staff and great customer service. Very happy with services provided by them.
Our furnace was in dire need of replacement. Luckily we had B.A.P come in and advise us of our options, as well as available manufacturer rebates. The furnace installation went as smoothly as could be! Thank you for your service and advice.
I called a dozen places all giving me wait times of up to 48 hours. I called B.A.P and they were at my house and fixed my AC in 48 minutes! Super friendly and fast service. I will 100% be calling them for future heating or cool issues / installation! GO WITH THESE GUYS YOU WILL NOT BE DISSAPOINTED!!!
Referred by a satisfied neighbor, approached this company and straight off the bat, was very impressed by B.A.P crew who took the time to visit, ask questions, provide options and thereby, came up with the appropriate furnace / air-conditioner (humidifier) combo for our residence. All in all, a very commendable organization that has been in business for a long time and can rest assured will continue to do so.
The technicians did a great job. They were punctual, knowledgeable, professional and complied with the Covid guidelines.
I needed new units of AC and B.A.P was exceptionally helpful and diligent. Could not imagine working with any other. Thank you.
The installation was quick and relatively quiet, in and out in just a matter of a couple hours. With a friendly and skilled crew, I highly recommend to choose these people.
Zack came by my place today to fix our furnace and he was so helpful. He showed me what the problem was and how to fix it. Super pleased! 10/10 recommend this place! Rates were super reasonable, too - flat rate of 99$ for a service. Thanks BAP for getting our heater back in good shape!
I had a water heater installed today and am very happy with the service I received. The technicians were very courteous and helpful and did an excellent job installing and cleaning up afterwards! I would highly recommend B.A.P. Heating and Cooling Services.
Diagnosed problem with old furnace correctly. Supplied and installed new one well. Good technical knowledge courteous and polite. Well explained operation.
I received quotes from B.A.P for a Furnace, Air Conditioner and Humidifier. It was a pleasure working with these guys. The installers were fantastic- they arrived on time did their work and gave me a briefing on the sophisticated thermostat. They cleaned up and took away all the garbage. I certainly would recommend this Company.
We called B.A.P Heating & Cooling Services and crew was able to come the same day. He immediately identified the problem and said that the connection where the tube attaches to the drain was clogged. He fixed the issue and made sure that the hole in the drain is in line with the saddle fitting. I would not hesitate to recommend and call again in the future!
I just wanted to tell you that this company did an exceptional job today. We had a problem with our system and they quickly diagnosed the issue and was able to fix it. They were really polite and answered all our questions. I'll call bap in the future.
Diagnosed the problem with our Air return didn't try to pressure us into fixing it.
.B.A.P was amazing to work with. The entire team was knowledgeable and took the time to explain the process. During the work process they were efficient and very meticulous making for a perfect finished product. I would absolutely recommend them and will be using them for future projects. Thank you so much to all of you.
BAP heating and cooling replaced our worn out water softener and our furnace. Service on both occasions was timely and professionally done. They even went to the trouble to come back to help me reset the water softener. We have been very pleased with the professionalism, new equipment and followup.
B.A.P’s customer service was phenomenal!! From the 1st contact right through to installation, they were very timely with their communication. I never had to follow-up with them as they were constantly proactively providing me with updates. I'm been a landlord for 20 years and this company’s professionalism, attention to detail and customer service were well above any others vendors’/service providers I have dealt with.
When I needed a new furnace, I called a few local HVAC companies for quotes. BAP Heating gave a fantastic quote for my new Furnace, as well as humidifier and also converted me over to a smart ecobee4 thermostat. Their work was clean and done on time for me to get back to having a warm home again. Their pricing is more then fair. I will definitely be referring BAP Heating to all my friends and Family.
My electric water heater was making a strange noise. I contacted B.A.P Heating & Cooling Services after a recommendation. Their technician was extremely professional. He determined that the sediment build-up at the bottom of the tank has buried the lower heating element. He drained the tank, removed the heating element, and cleaned sediment and lime scale build-up from the element. Thanks a lot for your work.
Truly Awesome. Great service from the office staff to the techs. B.A.P was professional courteous and knowledgeable when I called to schedule. They were on time neat and also professional courteous and knowledgeable. I am a returning customer and I will continue to use this great service.
Very professional, efficient, and knowledgeable. Thank you for your quick response and for fixing the problem.
It was an absolute pleasure dealing with B.A.P Heating & Cooling Services. The technician came on time and clearly explained what needs to be done and why. He did a great job explaining everything to us. Super nice guy and competent service.
My experience with B.A.P was really good. They were pleasant to deal with and honest with pricing. AC stopped working and crew was here within the hour. He was very detailed in explaining what he was repairing and answered all our questions. So far the AC is functioning properly. Thanks, guys!
Wonderful people to do business with. Their knowledge of HVAC is excellent and they convey information clearly and respond promptly to the needs of consumers. A pleasure to do business with and the best thing about them is them. In addition to their commitment to service, I want to mention that we have had them replace our central AC with a high efficiency unit and install a tankless water heater. Both products are high quality and were installed just right! Thanks!
We contacted B.A.P heating and Cooling services and today the team showed up and did an amazing job cleaning all our HVAC ducts and did a great job cleaning up. Great service.
Great service, timely, and professional. The B.A.P crew was really easy to work with and provided information on the current capacity requirements. Pleasure to deal with and will recommend.
We hired B.A.P Heating & Cooling Services to fix the issue with our AC. Crew came on time and was nice to deal with. He checked the filters and replaced them right away. Thank you!
B.A.P crew did neat work, reasonable price, friendly service and good communications with us. I will recommend B.A.P Heating and Cooling Service to my family and friends.
Called back quickly, arranged for service technician within a couple of hours. Technician was friendly, knowledgeable and completed the repairs quickly.
Really happy with the service, quick response and prices. Extra shout out to Zach! Thank you!!
The issue with the AC unit was identified quickly and explained thoroughly. Couldn’t be happier with the service. Real value for the price.
The companies service is impeccable. Great Price, Outstanding Quality of work and product, and a fast and thorough installation. They walked me through the complete install process, product overview, accessories and everything involved etc. After they were done, they cleaned up thoroughly and also took away toehold Air Conditioner and Coil.
B.A.P Heating and Cooling was a great contractor. They were very prompt, very clean, honest and trustworthy. They provided clear communication on what is being done. I would strongly recommend them to anyone. I am very pleased with the work that was done. Great job.
great service from Paul and the team At BAP New furnace and Ac very professional service at competitive price Also cleaned our ductwork as part of the package showed us a before and after video what a difference
I called B.A.P Heating & Cooling Services because our AC stopped working. Their technician came on time and was very polite. He diagnosed our AC and figured out the problem after a few minutes. He explained what he did and why he did it. Thanks for everything!
I called B.A.P. in a panic because it was -20 outside and my furnace wouldn't come on. They came within two hours and got my furnace up and running very quickly, and it didn't cost a fortune. I will definitely use them again (hopefully I won't have to!)
I would highly recommend B.A.P Heating & Cooling Services for their customer service, competitive pricing, quality of work and experience. Crew goes over and above to make sure the customer is satisfied therefore, I would definitely refer family and friends to this company!