Reviews of The Spa Spot (Contractor)

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Justin c c

We bought our 11x8 hot tub in December at the spa spot from Cole in Grande Prairie. He made sure we were well taken care of and had all the accessories we needed to get the best experience we could with our first hot tub! We absolutely love it and couldn't be more happy with our purchase- owning a hot tub is easy when dealing with these people- always treated us good and welcomed us with a smile! Definitely worth it and We highly recommend buying from the spa spot!!!! Thanks guys!

Brenda Asham

Just bought a beautiful tub from Cole.......couldnt asked for better service!! Got everything we wanted. My hats off to you, Cole and Duncan. You guys rock!!

tara rehm

We just got the new 481 2018 it was amazingggg the new features are nice compared to my old maxx tub it has better cup holders the outside lighting shows us it always working. I'd like to thank Kyle and Cole from spa spot for making the buying process easy with no stress and getting it installed with the same efficiency and stress free experience. I LOVE MY HOT TUB

Bill Thiemann

We purchased our tub a year ago. Never any issues. Great service and knowledgable staff. Would definitely recommend them.

Dean Cox

Bought my tub 6 months ago, still running great. Cole is always helpful with any questions

theladd

The worst part about this place is deciding which hottub to buy. For the best prices, tubs, accessories, and service head down and see Cole!

ChevyLady 246

We absolutely love our beautiful new hot tub. Cole and his guys are fantastic to deal with! Professional and quick service and any questions asked, Cole has answered immediately. We even got delivery a day earlier than expected and because they have tubs in stock, we were able to get our tub a week after purchase. Most places there is a waiting period for delivery right now. Very happy with our experience. Thanks for everything Cole, from The Jacobsen's.

Kevin Moen

Staff was great to deal with, knew everything about the hot tub industry. Delivery was on time and very smooth. They didn't leave until everything was working and we understood everything. They have been so helpful with follow up and questions we had about water quality. We use the tub every night and quite often in the morning with coffee. It's everything I wanted in a hot tub and are extremely happy with our decision in choosing The Spa Spot, and furthermore the Maax line of hot tubs. We have recommended them to everyone we know.

aaron bohnke

Great customer service! Cole was always available and very helpful. We had issues with our electrical box and cole came out twice and helped make sure everything was up and running, even though our issue had nothing to do with the hot tub! Friendly service makes all the difference. Thanks so much!

Rachel Matthews

We are so happy with our tub and most importantly the customer service at The spa spot! After 3 years of use, we ended up getting a small hole in the bottom. I contacted The Spa Spot, and they looked at it immediately. It ended up being a manufacturing defect (the service guy hadn't seen it before) so he told me they would either be fixing it or replacing the whole tub for us. They ended up replacing the tub with an identical one! Thanks Spa Spot and the staff for your hard work and speedy service!

Rachel Z

Such a wonderful experience! Very knowledgeable and very accommodating! i will always use spa spot for everything! Thank you so much for everything! !

Liane Richer

Excellent service and product. We were promised delivery on a stat holiday and were so impressed with the delivery and professional installation. We love our new tub. The instructions given for maintenance were clear and easy to understand and so far the UV system has worked great for us. Best of all no more floaty chlorine things in the water.

dave primrose

excellent service from Colton and his crew. very friendly and professional in every manor from deciding on a spa to delivery and set up

Joanne Tally

The salesperson is very knowledgeable and very friendly to deal with. Our tub took a little longer to show up, but that's the norm these days with all the Covid delays. Once it showed up they made sure to get it set up pronto, which included a very detailed walk through. Heard good reviews before we bought here and we would highly recommend them.

Baron Munchhausen

Please allow me to express my experience with The Spa-Spot in Grande Prairie. About a year ago, my better half & I began researching, exploring and visiting locations and price comparing everything tangible. Here’s where it gets interesting. Our last place visited was The Spa-Spot where we were greeted by a genuinely charismatic and considerate representative named “Colton”. This initial visit lasted an hour and it became abundantly clear Colton knows his craft and cares about our wants & needs without trying to BS us and just sell an expensive product. After a few more visits and phone calls with our ideas, including Colton giving sage advice about the Deck building vision etc - by July 1st Canada Day, Colton had us up and running as planned and without any hitches. Colton without question guided us with Integrity and down to earth humble leadership and, made it fun along the way with his humour. Cheryl & Barry in GP strongly suggests checking out Colton at the Spa-Spot!!!

Holly Rothlisberger

The Spa Spot has given exceptional service over the past year. The hot tub was delivered ahead of schedule and was in perfect condition. We purchased our hot tub last March and since then have come to the store for supplies, the General Manager is very informative and helpful. He always takes the time to answer your questions. I was a new hot tub owner and he gave me the confidence and advice to properly care for it. It’s easier than you think!

Jeff Reynolds

This was our first hot tub purchase - definitely no regrets! Colton and Robin were very thorough and are always very happy and willing to answer my many questions!

Brant Scott

Amazing service! I live in between GP and Edmonton and anytime I need anything at all they always come through. Thanks.

Angela Bowditch

Colton was excellent to deal with and we love our new hot tub. Would highly recommend the Spa Spot.

Shirley Strid

We enjoyed shopping at The Spa Spot. They had several different styles and price ranges to choose from. We were able to sit in any tub to find the perfect fit. Colton did a great job of helping figure out and balance our water! We live on an acerages so our water was pretty difficult.

Myles Sayna

Was awesome. Very know legible and got me exactly what I was looking for. Friendly and informative. The hot tub has been excellent. Worked around my busy ass to do the install on short notice. Install was professionally done and gave a good walk through on the ins and outs with some tips on use and Maintenance. Always a joy to go into the store ???? Thanks Colton

Jodi Billey

The Spa Spot in Grande Prairie was super to deal with. Colton was extremely helpful and the set up of our new hot tub went very smooth. I would recommend if anybody is looking for a hot tub talk to Colton at the Spa Spot in Grande Prairie.

Randy Smashnuk

Purchased my spa from here , awesome purchase . The staff were very knowledgeable and helpful, I would recommend checking them out.

len gauthier

Love our hot tub from spa spot, just thinking that there was a follow up after installation would help with questions after used for a few day.

Brad Schafer

Very knowledgeable staff Install went smoothly and quick Staff was very thorough about maintenance and use Would recommend checking them out when looking at purchasing a spa

Cindy Harrison

We have been absolutely thrilled with our Spa Spot experience. Colton was amazing to work with, is very experienced and accommodating and if we have any questions the answer is just a call or text away. Our new hot tub is the only thing that has us looking forward to this winter.

LeAnne Stark

Highly recommend the Spa Spot! Very knowledgeable staff and the set up crew were great, Loving our hot tub!

Sharon Dul

We purchased our tub just over a year ago, and the only time we don't use the tub before bed is when we're not home. I do physical work that puts a lot of stress on my body. Since getting the Maxx tub, I find that I'm not suffering from the back and neck pain like I used to. I also find that I sleep better at night. My brother has a Beachcomber, and it doesn't have a neck station that even compares to the Maxx, nor the power, and the filter in the Beachcomber is much smaller. Cole is very knowledgable about all the product lines and is a pleasure to deal with. I would (and do) highly recommend the Spa Spot if you're looking for high quality in both product and service.

Kyle Vendel

Cole is very passionate about his products and customer satisfaction. The hot tubs are of the highest quality and come with the best warrenty coverage that stands behind it 100%. Keep up the great work Spa Spot.

Roy Weig

Bought a American Whirlpool model 481 at the Spa Spot in Grande Prairie and it has been great. I have had a Beachcomber for years and liked it but this American Whirlpool model 481 jets are so much better and its quieter. We received great service from Colton, he was not pushy was helpful, very knowledgeable and friendly. I would highly recommend the Spa Spot if your looking for a new hottub.

Valene Richards

We bought our hot tub 2 months ago. Spa Spot delivered it and ensured everything was working that night before they left. We were enjoying our hot tub less than 24 hrs later when our desired temperature was reached. They have been very supportive with any questions we've had as we have learned to manage our new tub. Thank you Spa Spot!!

Sandra Herritt

We had the greatest experience with purchasing our new vita spa grande!! Cole made our purchasing experience a breeze... he has an advanced knowledge of the product and operations, along with knowing which product would best suit our needs. I had a very informative and educational experience ( this was our very first spa purchase). After the purchase, he walked us through the management and operations of our spa and answered all our queries!! I would highly recommend Spa Spot for a stellar customer experience! And I can’t forget Shayden who delivered our beautiful product!! He did a fantastic job with setting up our spa and walking me through the details of the product and also ensured I was comfortable with the product and opening/closing the cover etc. before he left. Our thanks to you both!! Well done!!

George Maxwell

We love our hot tub, Cole was awesome he made our experience very painless. We had a great experience right from looking into our purchase to purchasing, to install, to ordering products and parts they really know their hot tubs would recommend the Spa Spot to everyone!

Raelynn Hosker

Cole was very fun and attentive when we came in broswing for a hot tub. With his knowledge and assistance we were able to find the tub that fit out needs. After delivery service continues to be great. Thanks.????

Sharon Carpentier

We absolutely love our new hot tub. Colton was very pleasant and knowledgeable to work with. We had a small issue with the control panel and Colton looked after it immediately. Amazing service, and we highly recommend this Spa Spot.

Anne Abbott

I recently purchased a MAXX hot tub and gazebo from Colton at the Spa Spot, he was very honest and knowledgeable about all their products. Colton was prompt with the installation and set up, he showed me how to use all the chemicals and came back several times when i needed help with the hot tub. I would highly recommend him and the Spa Spot to anyone, he was excellent to deal with.

Ted Watt

We have enjoyed our Maxx hot tub for 6 months and are very happy with the quality of the tub. Cole was helpful when it came to choosing a tub, but what really impressed me was his commitment to customer service once the tub was sold. I researched for over a year prior to purchasing and can confidently recommend the Maxx brand, especially when coupled with Spa Spot's customer service.

Ellie Cartwright

Most wonderful service and product in Alberta!!!!

Paul Morris

Very friendly and knowledgeable service. All of the guys were a pleasure to deal with and would recommend The Spa Spot as the place to go. The install was very efficient, they arrived on time and it was completed a lot sooner than I expected. Cole went through all the workings of the tub but let me know that if needed for anything at all he would be on the end of the phone to help. A genuinely good experience all round, thanks guys.

Colleen Fells

This is the first hot tub we have owned & our experience at The Spa Spot was great right from the start. Colton & Robin are very knowledgeable & friendly. Knowing that Colton is only a phone call away if we have any questions or problems is a great relief. Thank you for making this experience a wonderful one.

Darren Kjemhus

We bought our spa a year ago and it works perfect year-round. Great service from Colton!

James Aubin

Purchased our Maxx Spa from Grande Prairie. Buying experience was excellent. Knowlegable staff, great price and very high quality product. Installation and set up was quick and easy. Would recommend to anyone. Great Service. Thank you Spa Spot GP

Brian Watt

Great experience. Had to wait a little for delivery due to spring sales demand, but delivery was smooth and installation was efficient and done right. Great walk-around and staff are available for the inevitable questions that a new spa owner has.

Carrie Sather

We just bought a hot tub from Cole at the Spa Spot in GP - such a great guy to deal with. Made deciding what to buy easy.

Terry James

We purchased our Maax Hot Tub from The Spa Spot in Grande Prairie one month ago. Delivery and set up went very smoothly. Our new hot tub is wonderful. We are a very satisfied customer! Thanks Spa Spot!

Keith Johnston

Excellent customer service. Hot tub was a few weeks late but not surprising with global shipping. Colton definitely made up for the delay by delivering the hot tub on Christmas Eve and installing it in -30 weather! Best Christmas gift being able to sit in it for the first time Christmas morning! Colton in extremely knowledgeable and understands every aspect of the hot tub. The time to fill the hot tub and to get to temperature was right on to what Colton told us. We know we are in good hands with Colton and highly recommend The Spat Spot!