Reviews of Toitures Cossette (Contractor)

LeoByron

I called Cossette Toitures and Renovations for an emergency snow removal and after saying they would come that same afternoon, they never showed up and never called to say they couldn't make it. Very bad business practice, unreliable and quoted a very high price. Bad customer service. Edit: They were extremely rude when I called back to find out what happened! Do not use this terrible company.

Émilie Germain

(Translated) I highly recommend this company! Excellent service even after sale :) (Original) Je recommande fortement cette compagnie ! Service excellent même après vente :)

A Lap

(Translated) I am very happy with the work done. It was my first roof renovation experience, my needs were numerous and my roof complex: shingle roof with flat roof section, cathedral roof, section with attic and uninsulated section, ventilation to improve, soffits and fascias to ventilate and re-finish and even a gutter to replace. Mr. Belisle faced the problems and was very patient. He provided personalized service by answering all of my questions. He is also the only representative of all the companies consulted, who was able to identify, from the submission stage, all the problems reported by my roofing inspector. He did not just suggest that I redo the covering, but to solve the problems at the source, to make my roof more durable. Thank you toiture Cossette! (Original) Je suis très contente du travail effectué. C’était ma première expérience de rénovation de toiture, mes besoins étaient nombreux et ma toiture complexe: toit de bardeau avec section de toit plat, toit cathédrale, section avec entre-toit et section non isolée, ventilation à améliorer, soffites et fascias à ventiler et re-finir et meme une gouttière à remplacer. Monsieur Belisle est allé au devant des problèmes et a été très patient. Il a fourni un service personnalisé en répondant à toutes mes questions. C’est aussi le seul représentant de toutes les compagnies consultées, qui a su identifier, dès l’étape de la soumission, tous les problèmes signalés par mon inspecteur en toiture. Il ne me proposait pas juste de refaire le recouvrement, mais de régler les problèmes à la source, pour rendre ma toiture plus durable. Merci toiture Cossette!

Amelie Champagne

(Translated) Fast for submission and for work. Everything was done brilliantly and we are very satisfied. (Original) Rapides pour la soumission comme pour le travail. Le tout a été effectué avec brio et nous sommes très satisfaits.

Federico Carmosino

Cossette has been providing us (Maple Leaf Custom Homes) with roofing services for the past 7 years. We are proud to say that they are the only roofing company that we use (or need). Jobs are done efficiently with care and clean. All this in addition to very reasonable pricing.

Harjot Chopra

They do all kind of roofing (shingles only) + flat roofs too.

Mark Blevis

Cossette installed our roof last autumn (2020) and made good on some damage to our house caused by the crew during the installation. On September 8 of this year (2021), I reported that shingles have started coming away from one part of the roof. It has been pure frustration since. They have taken as many as three weeks to acknowledge or reply to emails and phone calls, and have promised on at least two occasions to come by to fix the problem "later this week" yet never showed up. Now three months since I first reported the problem, Cossette has still not come by to fix the problem and examine the roof for other quality issues. If you asked last year, I would have recommended Cossette. I'm glad I waited.

Ghyslain Laramée

(Translated) Great team, on time, efficient, clean. Excellent service, I am satisfied. ???????? (Original) Super équipe, on time, efficace, propre. Excellent service, je suis satisfait. ????????

Lizzy Rock et Autres

(Translated) Service and work accomplished impeccable !! Fast and professional communication! I highly recommend !! (Original) Service et travaux accomplie impeccable !! Communication rapide et professionel ! Je recommande fortement !!

Marie-Eve Rolland

They did our roof previously and did an amazing job! The owner was super patient in helping me choose the color and type. More recently they came to take the snow off our roof and again we were very pleased with the service we got. Would definitely recommend!

Pierre Saint-Arnoult

(Translated) We have redone part of our roof which was really in poor condition. Cossette Toiture gave us excellent service and listened to our needs. The service is of high quality, we highly recommend them! (Original) Nous avons refait faire une partie de notre toiture qui était vraiment en mauvaise état. Cossette toiture nous a donner un excellent service et a su être à l'écoute de nos besoins. La prestation est de qualité, nous les recommandons vivement!

francois durivage

(Translated) Owner José very polite and attentive. Lady at the reception very kind Francois Durivage Owner Supreme Floor Cover (Original) Propriétaire José très poli et à l'écoute . Dame à la réception très gentille François Durivage Propriétaire Couvre Plancher Suprême

Michel Lacroix

(Translated) Hello dear consumers, I hired this roof contractor for 6 sites including 3 commercial and 3 residential and the work was done with precision. Despite some small changes and corrections to make, everything was done with satisfaction in the following days. I highly recommend this roofing contractor. (Original) Bonjour chers consommateurs, J'ai engagé ce contracteur en toiture pour 6 emplacements dont 3 commerciaux et 3 résidentiels et le travail a été accompli avec précision. Malgré quelques petits changements et corrections a apporter, le tout a été fait avec satisfaction dans les jours suivants. Je vous recommande fortement cet entrepreneur en toiture.

Stephen Jacob

(Translated) Very good job for the repair they did on my roof. The quality of the materials is higher than I expected. And they cleaned well after work. The only negative point was when making appointments but it is probably due to the work overload due to bad weather. So I highly recommend the company Cossette. (Original) Très bon travail pour la réparation qu'ils ont fait à mon toit. La qualité des matériaux est supérieur à ce que je m'attendais. Et ils ont bien nettoyé après le travail. Le seul point négatif a été lors de la prise de rendez-vous mais c'est probablement dû à la surcharge de travail à cause du mauvais temps. Alors je recommande fortement la compagnie Cossette.

Christian Crites

(Translated) Honest (Original) Honnête

Eric 888

(Translated) A super good team! (Original) Une super bonne équipe!

Nathan Davis

We used Cossette Roofing 5 years ago to install our flat roof as well as skylights. They have always been extremely responsive to post-sale questions. We had a small issue and within 24 hours of reporting the issue, they had a technician on site. HIGHLY RECOMMENDED!

Martin R.

(Translated) Bad service, high prices, questionable practices. (Original) Mauvais service, prix trop élevés, pratiques douteuses.