Reviews of Oxi Fresh Carpet Cleaning (Contractor)

DESCRIPTION

Here you have all the information of people who bought the services and products of Oxi Fresh Carpet Cleaning (Contractor) in the territory of Fort Frances (Canada).

Right now this business has a rating of 4 stars over 5 and this score was based on 4 reviews.

You must have seen that it reaches an opinions average is quite positive, but it's based on very few feddbacks, so you will appreciate that the evaluation is not too faithful.

As you know, we do not usually stop to give scores when these are positive and we usually do it only if we've had a problem or issue...

This Contractor belongs to the category of Carpet cleaning service.

Where is Oxi Fresh Carpet Cleaning?

REVIEWS OF Oxi Fresh Carpet Cleaning IN Fort Frances

Polly Walls

Jean Clement

If I could give less than 1 star, I would, not because of a poor job but because of 3 no shows! After scheduling the first time, I was told that no schedule had been made because I had told them I was getting multiple bids. I did tell them this but I scheduled them anyway. I told them I would call back if I needed to cancel. I figured, Ok, a miscommunication/misunderstanding: It happens... I rescheduled. The technician called me and had to cancel because he was sick. I was frustrated but I still gave them a pass. People get sick. This weekend, the technician calls me back and schedules the appointment for 10 AM on Monday the 10th of August. I thanked him and wrote down the new time. Once again, I'm at the property waiting for him to show up. After 30 minutes, I called Oxy Fresh to check on the technician's whereabouts. It turns out that someone else had scheduled online and for whatever reason, he couldn't reschedule that appointment. But he didn't have the decency to call me and explain. He left me standing - again - waiting.... This type of service is unacceptable! I don't know how they've stayed in business. Customers have to adjust their schedules or miss work, etc. for this kind of thing. In my case, I have to have carpets cleaned on a house I need to sell. This is holding everything up. I'm advising everyone, DONT SCHEDULE WITH OXY FRESH! This business is completely unreliable!