Reviews of Irwin Industries (1988) Ltd (Contractor)

Trent Taylor

Installed our gutters but installed two of them improperly so that the water runs away from the downspouts. Called them many times to correct this but they never came to correct the problem and wouldn’t return phone calls. The excuse was that they are really busy but it’s been 1 1/2 years now. They got their money so obviously didn’t care. Never again.

Cameron Johnson

I use this shop for stock and custom gutters and downspouts. Super awesome staff. I've used them in the past for sheet metal roofing and flashing supply, and the experience has always been great. Highly recommend.

Mike Marshall

Highly recommend! They go above and beyond!

Sharon McIntyre

Professional from start to finish. Ron took me to see some homes with the same metal roof installed and I got to chat with some very satisfied homeowners! It transformed my home and neighbours have mentioned how much they like it. Quality install. Cleaned up the property very well when done. All done during the height of the pandemic. Came back to make one small adjustment at no additional cost. Worked with my contractor to also do some detail work on a pump house, etc. Highly recommended.

john kelley

I used this company years ago. I found out they use the flavor of the month for installers. The roof still leaks and after multiple inspections from other contractors. They all said the wrong flashing was used. Irwin came out multiple times to try and fix it but it still leaks in multiple places today.

Gail Miller

They did a fairly efficient job but was not impressed with their lack of communications. They did not tell us when they were coming and just showed up.

Gordon Campbell

I've been using irwin industries for 10+ years and never had any problems. They help you when you need help and sell you what you need. What else should I expect???

GREG

The installer was fast, friendly. I am very happy with the job. It has rained a few times already. The downspout trash traps have already kept the trash out of the drain. I very satisfied with the company and recommended them.

Tuf Turf

This is a company you can trust to do quality work at a reasonable cost.

Sherry Antonishen

I have had Irwin do both my gutters and two metal roofs. It took some time to get the job happening but both crews were excellent.

Jog B

Would never get work done by them again. Overcharged, in my opinion terrible to work with.

R Renee

Professional crew in every aspect, they took pride in their work, the site was always cleaned up during and after the work day. Our metal roof looks amazing and we are beyond happy and impressed with it! Definitely recommend this company 100%!

Big Al

Terrible company for servicing their work. I have not had a return call from the owners despite my REPEATEDLY requesting a return call about service! They were sure quick taking my money! ********UPDATE May 23rd, 5 days after my posting this review THEY FINALLY RETUNED MY CALL AND CAME OUT AND SERVICED THE LEAKY CORNER. Happy that the work gone completed, but based on the amount of time it took, I still rate it as a

Joan Richardson

I agree Irwin is hard to get of hold of, but when they show up, they do a reliable job.

Leanne

Over 4 months since we gave the go ahead to install gutters, down pipes and leaf traps at our home. We are STILL waiting, with no communication from the company, unless we make repeated calls (we've only had replies twice since, always telling us that they aren't at 'us' yet). This is frustrating and is providing poor customer service. There's no reason they can't provide updates periodically, even if their work is weather dependent. It would give customers assurances about what's holding things up, and that their business is valuable and they are not forgotten. Very disappointed.

Rose Werk

Great product, super quote and top-notch installer. Thank you!

Saul Proctor

I hired this company to replace my existing gutters. I was flexible enough for the installer to come on a Saturday and Sunday. Even though I paid for removal of all waste, installer left lots of gutter for me to dispose of. I contacted the company and got no reply. Many shards of metal were also left at my house which cut my hand open. I removed all their shards as I have young kids who could cut themselves. I will not pay businesses so quick in future as this company did not care about upholding the contract.