We heard about Fresh Carpentry through a social media recommendation. We had previously been working with another contractor who was hired to install 3 new fiberglass doors. Unfortunately, this contractor damaged one of the doors while installing it and then left us hanging in the middle of the job, refusing to install our other doors. We were leaving for vacation two days after terminating the current contractor and needed this work done ASAP.
I called John at Fresh Carpentry. After explaining our situation, and despite his very busy schedule, he came right over the next night, after a long work day and had a look at the scope of work required. He spent a lot of time in our home on that first visit, measuring and talking to us about the job. He explained in detail exactly what would be done to insure that the door installation was perfect. He was very understanding and empathetic to our current situation and was able to accommodate us at the last minute.
From the moment I met John, I felt that he was honest, trustworthy and paid close attention to detail. We left for vacation and John installed the remaining two doors while we were away. I had no problem giving him access to our home while we were not there. He gave us a price on installing the doors and indicated the amount of time that it would take to complete the job. As it turned out, he ran into some problems with the installation, due to the settling etc. of our older home. John spent over 12 hours on the first day making sure that everything was perfect. He obviously did not plan on the job taking this long, however, he stuck firm to his quoted price. We were extremely happy with our doors and the quality of workmanship. We have a security system and had to order two new sensors for our new doors, which arrived after John had completed the install. Although this was not part of the initial quote, John came back to our home and installed the sensors for us and did not charge us.
John was also able to come back to our home and reinstall the damaged door from the previous contractor. In the end, John charged us less than what we were quoted by the initial contractor and the quality of his work was far superior. I would highly recommend John and Fresh Carpentry. John is now doing some work for our son at his cabin and will soon be working with us to remodel our bathroom. You will be hard pressed to find a more dedicated, honest, hard-working contractor! John will go above and beyond to insure that his clients are happy and satisfied!
Tammy