Reviews of JCD Refrigeration Inc (Contractor)

Frank Candido

The guys worked hard and were pleasant to deal with. Overall great job. FC Westmount

Frederick Townes

John was very professional, got the job done, including coordinating a plumber to move the water heater out of the way of the heating system to do the work. Everything was done quickly, including triaging the situation late Friday night and getting the parts ready to go Saturday after lunch. I would hire again.

Claire Howarth

So far not impressed. $241.33 incl tax just to confirm what know is wrong with my mini split. Fan motor needs replacing. All this confirmed in under 10 mins. No part in stock, they need to order it and can't tell me how long it will take to get the part due to covid situation, which is understandable. But to say they service all brands and not stock parts seems counterintuitive. It's like asking a plumber to come fix a leak, only to say that he doesn't stock the parts to do the work. OK granted, a little more complex, but I think you understand the point. To top it off I had mentioned that it was the motor, but they didn't order it in case I was wrong so that the wouldn't have to pay a restocking fee. The part costs $50 on the mfg website... seriously...it has cost me more than this already. I would have happily paid this amount, to have saved precious time and money. I have asked for consideration for the amount payable when they do the repair, as to have no repair and pay this amount is unreasonable. For now 2 stars... and will update this review as the situation evolves. UPDATE: Just to provide an update after speaking with Christopher on the phone. He was honest about the availability of the parts. Unfortunately he cannot obtain the part for this model, and even had looked into other solutions for my unit, such as replacing the evaporator in order to save money and time, but this is problematic as well. Fortunately it is still working.... just making noise. I have upgraded this review to 5 stars, and they have agreed to make things right on their side where my case is concerned. For their honesty, and the efforts they made to try to come up with solutions to service the issue with my unit, I have upgraded them to 5 stars.

Andrea Cox

The team came in and worked together nicely. They were polite and efficient. They cleaned up after themselves and were very professional. I'd recommend them to friends and family.

Fouad Karam

Very satisfied with the responsiveness of JCD, the only company that actually got back to me and accommodated us when lots of other companies did not have any spots available. Highly recommend.

Pasquale Mancini

The technician who came over named Christopher D. Was incredibly professional and pleasant. Always had a smile on his face and knew exactly what needed to be done. As my 1st experience with JCD Refrigeration, I am extremely pleased with their employees and customer service. I will surely be recommending them to my friends and family.

Noya Rina Golan

Unprofessional and dishonest company! be aware!!!

Jason Huang

Great job. The blower in our heating system went dead at night, and they came early in the morning next day to save us from freezing temperature just before Christmas! Will definitely recommend them. Thank you Chris, thank you Alex!

Bahaar Gh

I am sorry to call JCD Refrigeration Inc and I never ask them for any service because of following: First of all , they charged me 229 $ for a simple visit, while they've already told me it costs me 150$ ( the inspector added an extra 49 $ for some extra equipment that he had brought with himself and were not used at all!) Second they didn't care about the right time for coming and visit. We asked them to come when my husband is available at home , but they just called us that inspector was on his way and arrives within 15 min!!! That was my first experience with JCD and I will share it with my friends : DO NOT CALL THIS COMPANY

Sara Cytrynbaum

Great service and good prices

Steve

Promt and courteous service, professional advice. Highly recommended.

anthonioh19

Came to the house right away and fixed the fan motor, got heating back on a cold day, No complaint ! Definitely will be recommending to others ????

Marcel D

very good annual service. Shawn inspected the furnace and thermo pump changed the contactor and did a complete verification of the system. Highly recommend.

Dave Checkland

Called JCD as we are having and issue with our heat pump. Was put on hold three times. Asked a series of questions that i responded to but the person didn't seem to understand or listen to my responses. Eventually after explaining that the AC unit drain is clogged I was told sir, we I can't get involved in this and he hung up the phone. ? most bizarre call for service ever.

Terry Horonowitsch

Prompt same day response. Good triage. Waiting for parts. See you at next app.

Anthony Wice

This company is second to none. Fast reliable service. Julian has serviced our AC unit twice now and is extremely friendly and very knowledgeable. I can’t thank you enough Julian for once again saving the day servicing our unit when we really needed it on this hot and humid day.

Laur Fugère

Just had a brief talk with JCD refrigeration and felt that this person was very dismissive. Too bad. It's possible that he was very busy or preoccupied. Maybe it is best to not answer the phone then...

Ashiq Chowdhury

The folks at JCD Refrigeration are excellent to deal with ... from Chris in sales who got back to me the same day I requested a quote, to the Service team (Julien, Jonathan, Brendan and Paul) who did an awesome job with the installation and going overview the new system. Thank you all for your excellent customer service!! Highly recommend these guys!!

Jérémie Moquin

Although my issue was fixed by resetting the engine motor, it came back again the next day. The issue was later fixed by an oil pump technician. Other than that, the technician, Chris, was very friendly and offered answers to many of my questions.

Cynthia Homan

The work was complete and well done.

Angus Maclean

Prompt service, repair person was professional and focused. Worked efficiently, provided clear update on work performed and work to be done in future. Recommended.

Vittorio Noce

Service call (Dec. 27, 2017) Response time was very quick. Upon arrival very hesitant to remove outdoor foot wear. Misdiagnosed the thermostat which I refused to have changed since it could be easily be overridden to create a demand signal. Bent and damaged the furnace casing to replace a sequencer to provide partial furnace operation 81.06 Truck charge 29.90 Labor 195.00 Total with taxes 351,78 $ all within less than 30 minutes Very disappointed

Marie M

Do yourself a favour and stay away from this company. Threatened their customers and took advantage of an elderly woman putting her to tears. Disgusting.

Samim Zaki

The gentleman is not serious with his business , he is not returning the call and not answering . I called 4 times every time he says call me back in 15 minutes and not answering . alt least he could call back and say that he has no time . please improve

Bob Woolward

JCD worked on my problem until it was resolved. I'm very happy with them.

Teresa Colameo

It is not easy getting good service these days, but our technician was very professional, helpful and courteous. Thank you JCD

Boutique Articho

(Translated) Chris gave me a clear and precise quote. He took the time to explain to me how the work would go. The deadlines were met. The technicians worked cleanly and quickly. Prices are within industry standards. (Original) Chris m'a fait une soumission claire et précise. Il a pris le temps de m'expliquer comment se passerait les travaux. Les délais ont été respectés. Les techniciens ont travaillé proprement et rapidement. Les prix sont dans les normes de l'industrie.

Don Watts

Excellent service. Arrived right on time. Explained how to use the new system. Cleaned up.

Denis Lepage

Very professional service, thks

yoreek

Great. Fast and precise.

Tony Pompeo

First time using JCD... they came in and did some major furnace repair on and installed a new Humidifier. A slight issue with the Humidifier leaking (not really JCD's fault... more the fault of the plumber I used) but the owner Juliano was fantastic. He came himself to replace a part my plumber broke... free of charge! Much appreciated and will use JCD again for sure.

Shay R

A/c just sgopped working during these 30° days and I called 4 companies, all replied saying they can come in two weeks. JCD contacted me back saying they will be there the next day!! Shawn took the time to explain what was going on, what my options were and took care of it all so fast. 5/5 stars

Peter Naughton

I would not recommend to a friend! 5 stars for terrible service. I had a damaged external AC wall support, so I called JCD (they installed it - but did not damage it) for a price of a new wall support. Dealt with Chris. Chris informed he would have to come see it as it could be installed beside the existing one. I was very clear, I only wanted a quote. Two days later, I get a call from wife as she was rushing out the door with our 8 month old, letting me know that some guys were looking at AC unit. I hadn't informed her that I was getting a quote. 10 minutes passed and I got a call off Anthony, telling me the job was done and it was at a cost of $481. I informed him that all I wanted was a quote, to which he replied - the job is done and we have to be paid. I told him to put back the old unit and leave. That too would cost money. So I had to leave work and go talk to these guys. On my way to my house, I call the JCD office and I speak with Mary (only professional individual I dealt with from JCD), she takes a message to pass on to a Julian who is the owner and if he doesn't call me, I should call back at five as he answers the phone then. I get to my house, and I'm told, as JCD installed it the first time they should install the second... Patience are well out the window at this stage... Chris arrives - bad to worse.. He gives it large and demands payment for the work done. Talk about fuel on a fire.. They re-install the old brace, don't secure the the ac unit to the brace and leave. As they were leaving I am telling them they didn't re-install it correctly. This took all of 3 1/2 minutes. So $481 for parts and labour is rip off even if I did want them to do the job. I call the office twice that evening and both times it rang out. I am now left in a worse position than when I called them originally for a quote. Absolute joke shop.. Rebuttal to JCD response October 5th. Your below response is complete fabrication. I never asked for the work to be carried out. I requested a price. The timber I installed will stand the test of time, it just doesn't look the part. Regarding my behaviour when informed that I had to pay $481, when all that was requested was a quote and followed by additional demand for payment to put back the old unit. They offered me no solutions, only demanded cash for work that was not agreed. I suggested the two options. I did not request they leave them there, I suggested it as one of two options, since I had to leave work to go and handle the situation where I was being demanded to pay for work I didn't request and the potential additional cost for putting back my original brackets. It's not even he cost, I couldn't care less about the $481 dollars, its the mindset and refusal to comprehend a mistake. The attitude, when JCD were in the wrong. Happy to see you have the recording of the conversation, it might be required if the AC unit, you "placed" on the mount falls. Pictures attached for before (with 4x4 - more than sufficient) and after JCD's arrival (screws to secure unit to bracket and no timber) Increased to five stars so it stays at the top.

Dominique Gallou

Very friendly and professional technician, quickly identified the problem

Mike Albright

The definition of amazing customer service! We had JCD install a complete HVAC system for our home-heat pump/furnace/humidifier/air exchanger, smart thermostat..etc. We ordered the optional heat pump snow protector, however when one of the guys opened the box, he pointed out to us that it had been slightly dinged during shipping..barely noticeable but still there if you looked for it. They called their boss, and he told them to take it back so they could return with a new one the following week. We insisted it was not necessary, as it was almost non-apparent, and we wanted it to be protected from the imminent snowfall. This morning I found a post-it on our front door saying to check the snow cap, and I saw they had installed a brand new one. Such a kind gesture but we appreciate you going above and beyond for us. The heat pump and furnace are both working incredibly as well. Thank you very much!

Adriana Mendez

Very professional service, came in a heat wave and fixed what they had to fix during the weekend. Were able to repair what they could and were very honest with the unit we had.

Alexandre Bigras

(Translated) EXCELLENT! Fast and impeccable work! (Original) EXCELLENT! Rapide et travail impeccable!

C D Nolan

I HIGHLY recommend JCD !!!!! My Dad’s neighbour recommended them to us and I am so grateful he did !!!! At a time when I was so concerned about my parents air conditioner dying in the peak of summer Julian and his team worked tirelessly to ensure their new one was expertly installed as quickly as possible !!! They went the extra mile bringing equipment from St Jerome and Brossard to the West Island ! Outstanding !!!!! The team was very respectful and worked hard to make a really bad situation so much better !!!!! My parents are in their late 80’s and have health issues that rely on the air conditioning to survive ….. Julian’s care and understanding of the urgency was greatly appreciated !!!!! They will be are go to for service and I will be telling all my friends and contacts about this amazing company. It’s so rare these days to find a company that cares so much about people !!! I give them 5 stars ⭐️⭐️⭐️⭐️⭐️ and a 10 thumbs up ???????????????????????????????????????????????????????????????????????? ???????? ????♥️

Alan Quayle

Requested a service online, got a quick email response to the request and the technician was here first thing the next morning. Technician was very friendly and helpful, problem was quickly resolved.

Cheryl Kim Anderson

I highly recommend JCD! Great team. Polite. Punctual. And very helpful and smiling.

Guada May Sorono

My family was not impressed on their professionalism. Maybe it was the wrong person and not the whole company but this is my review and impression on the employee who we spoke with. Our AC unit broke, during the most humid week, it was about 35 degrees so we had called this company, we spoke with Julian and he was not professional at all. We spoke for a brief moment and he spoke really fast as if he did not care about our situation. He spoke really quickly and said he would call back and hung up on me. We called back and asked him if he we can book and appointment and if it was possible to repair our AC and he asked a lot of questions, this time, he was taking his time to talk and ask proper questions. He spoke to my father and they agreed that he will send me a quote, he (Julian) told my father, that he will text me a quote. He never sent it, i waited until the next day but we didn't receive anything. So we called him back and he said "Thursday, i will come by on Thursday, before 5pm". That's not a problem, so we booked the appointment, finally, after running after him for 2 days. Thursday afternoon, Julien called and spoke to my mother, he's exact words were " I can pass by earlier, i have a space to come by before 3pm today instead of 5pm, please make sure you know where your 2nd unit is, or else I will have to charge you extra". Luckily, my mother knew where the 2nd unit was and told him. He sad "perfect! I will be there before 3pm, I will call when I arrive". It was about 5pm and my mother called me at work, telling me if Julien called me, telling me if he would be late and I told her I did not receive any calls from him. My mother explained the situation to me when I got home, it was around 6:30pm and no call and no Julien. So, we called him and asked him if he was still coming and his exact words were " There is a misunderstanding, listen, I'm busy right now, I will call back" and hung up on me, I couldn't even get a word out, he spoke fast and hung up. He never called back and he never showed up, even though we had booked the appointment. Around 7:30pm, he called and left a voice message, which was very difficult tot understand. He spoke very quickly, that we did not understand what he was saying, the message was muffled and he spoke quickly. Very unprofessional and whishy, washy work. He didn't commit to the appointment and never followed up and wasn't professional at all. We always had to run after him, it was very frustrating. If I could I would give 0 stars. I wish you luck that you do not get this employee, that you speak with someone else and not this Julian person.

Elizabeth Schurman

Very satisfied. Excellent response and work.

Wael Tfaily

Great responsiveness. Very knowledgeable staff. They’re clearly pros at this. Maybe just my experience, but not very ‘clean’. Had to clean my house for an hour after the visit (staff t their dirty/muddy shoes on as he walked all around my apartment). Shoe covers would have been seriously appreciated. Also, it’s not cheap. I called in for a preemptive ‘check’ of my AC unit. Not offended by the bill, but it’s definitely more than I expected for an AC health check.

durj 1964

Placed service call on July 6th told me they would come the following day. Showed up same day. Diagnosed issue and had to order defective part. Wasn’t sure when they’d come back what with the pandemic causing overload and delays in the industry and having called 3 other big players on July 5th making promises to show up and not even having the common courtesy to call me back I found JCD Air and got the attention I needed. Having had Covid19 in December 2020 I have been stuck with breathlessness issues ever since so the heat wasn’t helpful. Wednesday July 7th I got a pleasant call that my parts had been received and they swiftly came by and fixed my AC in a breeze. Thank you so very much for your help. I will definitely keep your name for future reference and will not hesitate to refer you to my every growing bank of contacts.

Jean-Yves wolff

(Translated) Repaired and maintained my LENOX heat pump this day, within a few days of calling. Repaired and did maintenance on my heat pump today within a few days of the call. Professional, courteous, bilingual, and prompt service. Thanks Anthony. I sign for an annual maintenance without reservation! Will ask for annual maintenance without a doubt! (Original) Réparé et entretenu ma pompe de chaleur LENOX ce jour, sous quelques jours de l'appel. Repaired and did maintenance on my heat pump today within a few days of the call. Service professionnel, courtois, bilingue, et rapide. Merci Anthony. Je signe pour un entretien annuel sans reserve! Will ask for annual maintenance without a doubt!

Monique Orrell

Trying to contact this company which presumably is open 24/7 yet the phone remains unanswered and of course you can't leave a message as the mailbox has not been initialized. Not a great advertisement for good service. MUST REVISE my original review. I did receive a call from Julian because I called so many times he knew I was looking for someone and I received great service the next day. Thank you for the good service.

IKRA Cours • Massage

Our old heat pump had to be replaced and JCD gave us an appointment quickly. It turned out that our furnace had been badly installed by Sears so the process became much more complicated due to a very messy wiring job. JCD skillfully navigated the issues and we are now very satisfied with our new heat pump system.

Georges Kopp

Quick emergency service call, furnace working again properly, friendly and knowledgeable technician.

XI LIN

Furnace does not work properly. Left service request in the evening, and got my response second day morning for a service appointment same day afternoon. Shawn was very friendly, professional and efficient, fixed the problem and get everything checked. Will refer to friends for sure.

Anthony Green

Our HVAC system died on us and they got it back up and running 48 hours later. Fast, efficient work.

Bryan Moloughney

Quality fast install, great experience from the initial estimate to contracting and installation. Won't hesitate to call them back for yearly inspections. A+

Randy Chambers

Showed up within half an hour and got the heating system working again

Claudia Reinhold

Very professional. Wonderful team. Appointment date & time confirmed via text message. Thank you guys !

Maria Herrera

Very good service.courteous and professional

Nick T

Just what I wanted, no complaints of any kind

Sandy Woo

Our furnace broke and we needed help badly. Julien and Chris came by to assess, give us a workaround solution and then called us back the very next day to give us options. Luckily we were able to schedule something in so close to the holidays. Came bright and early, professional and got it done by end of day Thank you Julien, Chris, Anthony and the crew at JCD!

Harold Gill

Called to get a service call and was told to call the company that installed my AC. I mean really, business is so good why advertise? In fact why not just say. ‘Please don’t expect us to be interested in your business’. Oi, really! ????

Stephen Harty

Excellent, professional, timely and informative service. JCD did an entire furnace and heat pump installation and we are very pleased with the service. I would recommend them to all of my friends and family!

Sean Moncrieff

The technician that showed up was friendly and courteous. I would recommend calling JCD for any residential HVAC repairs and service!

Kristen Dunfield

My AC went wonky in the middle of this heat wave. Within 2 hours of reaching out, there was a knowledgeable, professional, skilled technician here, and shortly after that we were happy, cool cucumbers!

P B

Chris and his team installed a mini-split for us and replaced our entire electrical panel. They were on time, worked quickly and cleanly, and were both professional and incredibly nice. They were very up front with the options available and made sure we were informed every step of the way. Truly a first class experience at a very competitive price.

ABBY YAO

| am very satisfied with JCD's professional service and prompt response. During the project, JCD's solved lots of troubles of ours like completing project within one day by our time constrain; and offered the solution on the drainage problem of our house once they found it, etc. By the way, their suggestion - Lennox heating system - is very high quality one and works very efficiently. By comparing to my previous oil heating furnace, 35% heating cost reduced in the passing winter.

J Herman

Very pleasant to deal with and extremely responsive.

lihua jiang

I was charged $229.84 for no service but asking me to turn off the heat pump to deice. And I was told at least another $229 to charge for the next visit after the pipe is clear of ice. If deiceing is the prerequisite for the technician to do any inspection, they should tell me to do it when I make an appointment and before sending the technician. Really disappointed for their service. So don’t forget to ask questions and the price before requesting the visit.

Monica Isa

Amazing experience, so thankful for all their help. I found JCD online and e-mailed them to get an estimate to replace my mother's old heat pump. The salesman they sent was very courteous and knowledgeable, and took the time to explain the different types of units available and the installation process. They proposed a great solution for a new place to install the freon cables, which was much nicer, as the old ones ran along the entire back of the house. They were the only company to suggest this. During the installation the men were very friendly and helped us program her thermostat together, and showed us how to take care of the new heat pump. An excellent job from start to finish, she is thrilled with her new heat pump and how nicely it is installed!

Trevor Anderson

I paid $225 for a Freon top up last year from a different company. these guys charged me 385 for the same pound and half of freon. tacked on a 50 dollar truck charge? I would shop around if I were you. I will certainly never use their service again. live and learn. (Update to response) Nonsense, I googled the prices for the freon from last year, they're virtually the same and I'm 22 min from your location not attawa. You charged 150 dollars plus tax for that, then a 50 + tax TRUCK charge. Whatever that means, do some guys show up on a bicycle? So really it's 200 + tax to show up. The entire visit was 20 min, that included the fill up and the visual "inspection" for a microscopic pinhole leak that could be anywhere in the system. You don't understand how your exorbitant pricing caused the bad review? nice not to worry about money I guess. Bottom line you're a lot more expensive than the other guys hence the bad review.

William Parham

Wow, I can’t say enough about this company or its people. Waking up to a freezing home Tuesday morning with a dead furnace and recovering from a knee surgery… The day did not start off well but wow did this entire team of guys go to bat for me –From the first service technician to the compassionate and customer-first sales expert and later the installation team and their electrician. The new furnace I needed was arriving by truck next day, so they delivered space heaters to my house, enough to get by for night. The next morning I had a brand new and much higher-efficiency furnace installed, house is now warmer than ever. I'd like to thank you very much, along with my children and my furry friends. You've won loyal customers for life.

Fernando Salvo

Great follow up, efficient, professional, and great overall value and service - the problem was fixed. Thanks

Frank Donnelly

3 hours late, put in 2lbs of freon and charged 425.00, including 150.00 service charge and 40.00 truck charge. Rather than try to find the leak while they were there, I was told to make an appt for a cleaning which would find the leak, and I assume another 150.00 service charge and 40.00 truck charge.

Harvey Kuchinsky

Fantastic service. Called them on Thursday and Chris was at my house Friday morning before 9 am and fixed my furnace. No messing around, found the problem and fixed it quickly. I now have heat.....Can't ask for anything more. I'll definitely use their services again.

Glenn McAuslane

Fast and efficient installation of heat pump and electric furnace. Pleasant and knowledgeable staff who made every effort to work cleanly and clean up afterwards. Great job. Thanks.

Jerry De Luca

Awesome job by the install team, really impressed. They knew exactly what they were doing and didn't stop working all day until the system was installed.

Kevin Guo

JCD is very responsive and professional. The provided a quote on a weekend, next day. The installation was done very quickly and cleanly. The AC functions well and was installed about 3 weeks after the initial order was placed

Kevin Latour

Great service from these guys, saved my house from quite literally freezing on the first real cold snap of the year. I arrived home and my thermostat was showing 7C in the main floor, basement almost freezing. The fuse had jumped due to a faulty motor which they were able to obtain and change same day. Super impressed with the quick responsiveness and professional service.

Sophie Bui

Our heat pump and electric furnace were replaced today by JCD Refrigeration. I am extremely impressed with their professional service and kind attitude toward our family's situation. Without heating, they arrived around noon time, and promised they could install the entire system the next morning. I was quite shocked by this, but the next morning they started at 7:30 and worked without stop all day. Our old system was aging and we are very happy to have the new machines in place. They took great care of our home while they were working and the home feels very comfortable now. They are a team of hard working people who honoured their promise to us. Thank you for your great help.

Kevin St-Pierre

(Translated) Tried to make an appointment with the technician, about a device that they installed me 1 year ago, and under the pretext that the device is difficult to access and on the roof, and that I am not able to identify him exactly (because it is not my domain tse) he did not even want to book me an appointment .. I give up and I do business with someone else. (Original) Tenté de prendre rendez-vous avec le technicien, au sujet d’un appareil qu’eux autres m’ont installé il y a 1 an, et sous prétexte que l’appareil est difficile d’accès et sur le toit, et que je ne suis pas capable de l’identifier exactement (parce que c’est pas mon domaine tsé) il n’a même pas voulu me booké un rdv.. j’abandonne et je fais affaire avec quelqu’un d’autre.

Syeda Zaidi

Anthony was a wonderful amazing and very polite person he did his work so well surly love to see him back

Gianni Donato

I must congratulate this company on their professionalism and amazing customer service. My hot water radiator heating system gave out last night around 10PM. I called 2 local companies, both no answer. I tried JCD and somebody answered, by now it was 10:30PM. I explained to him my issue, and he informed me that I would need a plumber as this involved a water boiler. Instead of ending the call, he spent several minutes walking me through some basic checks to see if we could get the heat back on easily. After all the basics were OK, we concluded I would need to wait for a plumber. About 15 minutes later I received a phone call from a plumbing company. He told me he was just referred to me by somebody at JCD and if I still needed service, which I certainly did. Although I haven’t had a chance to see JCD’s work, this is definitely the type of company I’d like to deal with, as they really care about their customers.

Nathalie Fontaine

Very fast responce, professionnal and fair price.

Natalie Symchych

We have had nothing but excellent service from JCD Refrigeration. We moved into a house in mid-December, and our (very old) furnace broke a week later on a Sunday night. After some googling for emergency furnace repair, I luckily called JCD Monday morning, and Julian arrived by 10am. We had a quote for a new furnace and heat pump that evening, and they worked some magic to have everything needed for installation 3 days later (on Christmas Eve, no less). They arrived bright and early, had a big team of guys on site, and were finished by about 1pm. Julian clearly cares about the quality of the work, and he and Chris have been very pleasant to deal with. We also recently had another service call from them, to check a possible leak (not on part of the system they installed), and the technician was very pleasant and good-natured about it not being anything of concern in the end. Overall, very pleased!

Nathaly Aguilera

Would give 0 stars if it was possible! Called for emergency service because the heating at the house was not working (in -20 degree weather!!!) and did virtually nothing AND charged for services he did not perform... in the end he did nothing to fix the heating and we had to spend the night in the cold and we were out 350$! We feel he took advantage of the situation because he knew we were desperate. We asked another expert how much he would have charged for the same service, and he was shocked to see how much we had to pay.

Sylvain Dottin

My filter was dirty and needed cleaning or changing. Found out with a $240.00 + Bill. Wish they had to me to check that first.

Majid Rahimnia

they was courtois they recomanded to change my old A/C and i planed to buy a new one, i asked them to send me a quote. i was suprised when he asked me for visit cost. i am not attempting to defame your business name but it is better to inform on the phone the client like me that have no idea of the visit cost.

Luca N

Purchased a new heat pump from JCD, these guys were very professional from start to finish, they clearly know what they are doing. They were the 4th company I called and quoted me exactly what I was looking for without any gimmicks. They took care of my house and cleaned up the garage area where they worked after they were done. New unit came with a snow protector so no need to clear the ice off periodically.

Ka T

(Translated) Edited to add: A technician from a respectable company came the same day for a reasonable fee to diagnose the problem (which was not the fan motor). The JCD technician is bad is very rude. And the management of this company is poor. *********************************** They charged us over $ 300 for a 20 minute tour to tell us that everything was ok, when it was wrong. The man who came (Julian) was completely disrespectful and unprofessional. We tried to resolve the situation with the company directly, but they ignored us. Ah, and the first thing they do when they enter the house is to put on their advertising sticker, before looking into the problem. AVOID THIS COMPANY AT ALL COSTS !!! (Original) Édité pour rajouter: Un technicien d’une compagnie respectable est venu la même journée pour un tarif raisonnable pour diagnostiquer le problème (qui n’était pas le moteur du ventilateur). Le technicien de JCD est mauvais est très désagréable. Et la gestion de cette compagnie est médiocre. *********************************** Ils nous ont chargé plus de 300$ pour une visite de 20 minutes pour nous dire que tout était ok, quand c'était faux. L'homme qui est venu sur place (Julian) était complètement irrespectueux et non professionnel. Nous avons tenté de régler la situation avec la compagnie directement, mais ils nous ont ignoré. Ah et la première chose qu'ils font en entrant dans la maison est d'apposer leur auto-collant publicitaire, avant de se pencher sur le problème. ÉVITEZ CETTE COMPAGNIE À TOUT PRIX!!!

Guy Jolicoeur

Had JCD do our gas furnace installation. Very professional service and friendly customer service.

Ck M

Quick and excellent service. Highly recommended!!!

Philip Piccirilli

BUYER BEWARE!!! My experience is almost identical to most of the negative reviews listed here; rude, no show, unprofessional, complete disregard for customer. I had my unit installed in 2017, but noticed in the fall of 2019 that my garment bags were ladened with rust water from a leak from pipes running through my closet. This most probably started shortly after installation by the looks of the bags. I called JCD in June 2020 to have a look. I was given an appointment in early July. On the day of the appointment, no one showed or called. I called back and was asked to call back at 4PM. At 4PM, still no show so I called back and was asked to call again at 6PM. My wife called at 6PM and that is when things became complicated. Suddenly she was told that they had no record of the appointment and was simply told to give them our coordinates and get this -- "We'll see" was his response. Frustrated and angry, she just hung up. Being a patient consumer, I wrote an email to Chris explaining the situation and asked he replies or calls me to discuss, if they stand by their workmanship. I waited 4 days for a reply, but received none. They simply don't care. I called another contractor who came the same day and repaired the fault in 10 minutes. The issue was improperly insulated pipes.

jason wong

Julian is very rude and unprofessional. He rushes like his phone is running out of battery when he calls. Other than that, I cannot comment more but I believe you guys have good technician by judging on the reviews. That is why I called at the first place, isn't it.

Martin Spade

I came home to an absolutely freezing house, with a very strong burning smell throughout, very toxic. At 7PM I had to search for a company who could come right away, as it is going down to -29C. JCD was able to send a technician right away. He was very efficient in finding the problem, and was friendly. My heater needs replacing, but he was able to get my furnace back up and running for the night, so I have my heat on again! Great service all around, I don't know how I could've gone to sleep with no heat, so I'm a very satisfied customer right now.

Warren Chew

My home lost heating and when I placed a service call, JCD immediately sent a specialist. Brandon was very professional, diagnosed the problem, explained everything clearly and replaced the necessary parts. Within 1 hr, the heating system was fixed. Great service, great work ! I recommend JCD highly for all heating and AC repair services.

Lorraine McRae

Excellent service, well-mannered young man

D W

Brandon, the technician, was excellent. He was efficient, knowledgable and very friendly. We had a minor issue with the billing. Our call was listed as an “emergency” when it was not. What happened was that there was a cancellation and a technician arrived earlier than expected. While I was initially frustrated with a higher bill, JCD very quickly fixed the issue and refunded the overcharge. Thank you JCD!

Anthony Esposito

I had the greatest possible experience using JCD Refrigeration. Very professional and reliable. Would definitely recommend them!

Aynsley Moore

Great company! Fast response, fixed our problem and our tech was so helpful and professional. Will definitely use these guys again. Thanks!

Gerald Whitman

We installed a central A/C system with JCD after they came highly recommended from two Coworkers. One had been using them for 20+ years and the other was extremely pleased with a new home installation they had done for them recently. We still consulted two other local companies to compare, however I felt the best with JCD. They didn't try to upsell me, and spent a lot of time helping us choose the best system for our home. Very easy to get along with. Overall I would highly recommend this company to anybody looking for a new air conditioning system.

Patrick Bitton

Chris is a stand up guy and honest.

Sebastien Tardif

A bit pricy but the gentleman was extremely professional, polite and effective. Highly recommend.

Dora Knez

Showed up on time, were very respectful and pleasant. Installation was done with care, everything was explained and agreed to in advance. The equipment controls and maintenance were demonstrated and all our questions answered. The team was personable and responsive, and they tidied up after themselves very thoroughly. Very happy with the service!

Marjorie Côté Barton

STAY AWAY!!!! Julian had installed a wall mounted air conditioning unit in my house last august, two weeks ago I noticed I could hear tiny drops behind the wall as if the condensation tubes were clogged, so I called JCD for some advice only to be told right away that it has nothing to do with THE UNIT they installed. ZERO EMPATHY to the fact that It's 30 degrees inside my home. If I Could give -5 stars I would.!!!! Do yourselves a favour and avoid at all costs. Side note they arent careful when installing the unit, they could care less about your home. ÉVITEZ

Richard Singerman

Great service - quality work, knowledgeable and friendly. Highly recommend and will certainly call them again for any service.

lisheng

I do not have correct info for the pipe in my condo. They are very patient to find the exactly location. The orginally installing compressor at garage has to change to the roof. They finally did good job. I will recommend JCD.

Harding Kingston

These guys are the worst in terms of reliability and keeping their word. Also extremely rude. I called and was given an appointment for a certain day. When that day came, a fellow called and rudely said they couldn't make it, did I want them to come later in the week. I said yes, we would wait, because w absolutely needed service. When Friday rolled around, I called them again to make sure they were coming. Julian says, I got no record of the call. And I can't do the work you're needing, I don't have time. Meanwhile, I had explained when I originally called what needed to be done. If you've had good service from this company, consider yourself lucky. If you've never used them, do yourself a favour and call one of the many trustworth HVAC companies out there.

Trevor Russell

very good. did ensure the system was working which I could not get to work despite trying everything.... did a tune up, and was all good to go.

Dany Levesque

(Translated) Thanks Anthony! Technician came in 24 hours in the middle of an extreme heat wave, something was missing, his colleague came back the next day to finish the job. Thank you (Original) Merci Anthony ! Technicien est venue en 24 heures en pleine canicule extrême, il manquait quelque chose à faire, son collègue est revenue le lendemain terminer le travail. Merci

Edgar Arafalo

Had no heat and needed emergency repair service on our Lennox electric furnace. JCD was the only company in the West Island that answered my call, and somebody came right away. Will call to get my heat pump checked in the Spring. Awesome service.

yve isabel

(Translated) Chriss a super nice professional boy he explains everything in details thank you (Original) Chriss un garcon super gentil professionel il vous explique tout en details merci

Geoff Carr

A real 5-star experience. Three days into my family vacation, my home's original heaing system conked out. My neighbour helped me get quotes from heating co's, whom I later called to ask questions. I went with JCD for the simple reason that they were always on the ball. All my questions were answered with ''yes'' as they had a solution for everything..they just made it easy to do business with. This is a family-owned business and it really shows. Thank you to all here who worked with my neighbour and I to restore heat to my home.

Laura Pacheco

From the very 1st call to the in person quote from Chris and then the installation crew, it was a fantastic experience can't say good enough things and would recommend this company to anyone

S S

I don't know how service they will really give yet, but they do give super on time call and respect schedule. I called for an urgent service request because I have to shut down my heat pump due to technical issues. I called them and they said someone will call and come around 8:00am. around 7:45am, Chris called me that he is already near my house and will show up at 8:00am. very respect the schedule

Isabelle Larose

(Translated) Excellent service! Very satisfied with the punctuality and professionalism of the technician who did the annual maintenance of my wall-mounted heat pump. I recommend JCD refrigeration inc. without hesitation. (Original) Excellent service ! Très satisfaite de la ponctualité et du professionnalisme du technicien qui a fait l'entretien annuel de ma thermopompe murale. Je recommande JCD réfrigération inc. sans hésitation.

ERIK GRAF

Cette revue est pour avertir les gens de faire bien attention s’ils font affaire avec cette entreprise. Le propriétaire a agi de façon malhonnête sans nous donner un estimé avant les travaux, en exigeant d’être payé immédiatement sans fournir une facture ce qui fait que on ne sait pas ce pour quoi on a payé.Et lorsque nous avons reçu la facture deux jours plus tard, on a constaté qu’il a chargé des frais supplémentaires de 227. mentionnés comme FRAIS DE CAMION qui sont complètement injustifiés , injustifiables et dont on nous a jamais parlé avant les travaux.De plus, lors de la première visite ils ont chargé un tarif de 120. de l’heure pour une heure de travail mais à la deuxième visite durant laquelle le technicien a aussi travaillé une heure, on nous a chargé un montant tout à fait arbitraire de 450. qui ne correspond pas du tout au temps travaillé. Malgré nos appels téléphoniques, nos courriels et notre lettre de mise en demeure, le propriétaire n’a jamais daigné répondre. Cette entreprise a contrevenu à la Loi sur la protection des consommateurs en ne fournissant pas d’estimé préalable et en chargeant des frais supplémentaires injustifiables et sans notre accord.Donc vous êtes avertis.

James Finnegan

The JCD team really helped us out big time. We had two old oil furnaces/heat pump systems pushing 20 years that completely gave out on us over the weekend (both tanks leaking oil, one furnace finished) and we needed a new system ASAP as we were leaving for the holidays. By noon we had somebody from JCD at our home to work out several options, and I like that he came exactly when he promised he would. The next morning we had over a dozen workers here working from 7AM til late night to redo the whole system in this emergency situation (heat pumps, furnaces, humidifiers, thermostats, duct changes, new electrical entry and panel, water tank, new wiring, disposal of old parts, etc.). They came well-prepared with small generators for the planned power outage, protection for our floors, space heaters to work, and handled everything A-Z for us. All the workers were pleasant and worked very hard in this weather. Really impressed with this service, and extremely relieved to have the heating working again. This wasn't a planned Christmas present but we are happy it was taken care of!

Paul Gallagher

Fast service, they came right away. The technician was friendly and personable, which helped in a stressful situation (no heating). When the furnace was being replaced they took good care of my floors, and also left me several new air filters. Very happy with the service and great quality of work as well.

Nick Paradisis

The two young men who came to service the A/C unit were efficient, courteous and informative Excellent customer service and the problem was resolved on the spot I am extremely pleased

Steven Gosein

The heating stopped working in my home about 4 days ago (04Mar2021). I contacted several companies that mentioned that due to the spring break no one was available until Monday and they were overbooked already. Lets just say I was super lucky to come across JCD Refrigeration Inc. in my google search. So hopefully my review can help someone place their confidence in this company. I contacted JCD and spoke with Julian who said they could send someone right away but if parts were needed they would have to come back during the week as it is only during the week that suppliers are opened, but that it was up to me. This honesty is rare these days, they could have sent a service rep without being upfront and I would surely have paid double the service costs. I received a call first thing this morning (monday) from Chris that showed up on time in the delay communicated. Extremely professional, knowledgeable, efficient and super honest! He explained to me what could have been wrong, took the time to fix lose wires, secured the unit and made me aware of what I needed to do to maintain my HVAC and duct heater to avoid future issues. I cant tell you how much I appreciate your teams professional service, being on time and honesty. I hope to have your team conduct my HVAC yearly maintenance soon! Thanks again!!

Marie-Pierre Manzoni

(Translated) Very good service, very professional. Repaired our air conditioner. And nice too! (Original) Très bon service, très professionnel. A réparé notre climatiseur. Et gentil en plus!

Lindsay Deliva

Excellent service, I highly recommend. Before, during, and after service all communication and work was extremely professional. I don't know much about heat pumps, this is my first one, and they took the time to explain and walk me through everything I asked. VERY efficient and timely with the project, and VERY easy to communicate with. I've called with silly questions and they answer every time, or text me right after saying they'll call me right back. I'm never left waiting.

Zachary Chicoine

Friendly staff. Informative and efficient.

Jay Voisin

Great response. Technicians were available pretty quickly even during a heat wave. Had a major issue that needed 2 visits. They handled it great!

beverly daye

A five star experience for me. Chris was most helpful with his suggestions beforehand and with the after sale service. I am very happy that I chose this company.

Hudson Speeder

Work was performed correctly. Once I paid the invoice I had an issue when I ordered air filters upon their recommendation. Left 2 messages for the owner Chris to call me. Still waiting. Sure glad That I didn’t purchase an central AC from them. Very sad indeed

Marcello Gallinari

Amazing fast & responsive. Would recommend them to everyone. Called almost 9:00 PM since I noticed that the furnace fan had not been on for some time & the house was getting colder. Left a message and within mins someone called back. They showed up early the following day. Problem resolved! Thank you Chris!

Sarah Pack

JCD Refrigeration delivers an excellent service. Chris walked us through the repairs and offered some great tips on how to take care of our AC unit. The team is very responsive and professional and I would recommend them for all your refrigeration needs.

harvey zuckerman

Fast and friendly service from this company, I would highly recommend them. Out of the 4 companies that came out to see my house, I chose to go with JCD because they came exactly at the time they promised to arrive at, answered all my questions, and overall I trusted them with my business. I have used them twice in the past for repair service, and both times they fixed my problem the same day.

Oh Kay

Do yourself a huge favor and go with a real professional company. Their workmanship is horrible. Too bad there isn't a zero star.

Richard Mc Kernan

The pipes from my heat pump had been pulled out of out of the brick wall and needed to be re-seated and re sealed. The initial work was not to my satisfaction. I contacted the company the next day and they responded immediately to my complaint. The repairs were done the next day at no charge, and everything appears to be fine now. I am impressed with their dedication to customer satisfaction.

Zack Blumenthal

Extremely professional and they came the same day after I called to fix my furnace.

Christine Roussel

(Translated) Evaluation not taking into account the building and the position of the condo. Exorbitant fee for renting a lift and did not agree to answer my call (June 25 PM). Electrical connection leaving something to be desired with a black electric wire which passes on the wall of the living room (for the esthetics one will iron!). Customer support is pointless. I would have liked to have been able to tell someone about the work done but, without success. (Original) Évaluation ne tenant pas compte du bâtiment et de la position du condo. Frais exorbitant pour location d'un lift et n'a pas accepter de répondre à mon appel (25 juin PM). Raccordement électrique laissant à désirer avec un fil électrique noir qui passe sur le mur du salon (pour l'esthétique on repassera!). Le support à la clientèle est sans intérêt. J'aurais bien aimé pouvoir parler à quelqu'un des travaux réalisés mais, sans succès.

Federica Milanese

Hands down the BEST HVAC company around. I sell real estate and have dealt with many companies, but JCD is the most reliable, and always do fantastic work

Val MUHC

Horrible experience.They have no sense of business,very dishonest ,very rude I had never seen someone like that .They let me without heat for 1 1/2 month. .Will never recommend to anyone.I.would give 0 star if I could..Wow.

Donna Hanna

Worked efficiently. Very helpful.

Alain Y

It was a simple problem that could be solved by just changing a part, yet he pushed me to change the whole system. Bad attitude, bad service, he works only for money.

Heyang Feng

Lack of professionalism for showing up With No mask, ignore our request to put on mask, check our AC in a hurry, not able to screw back as it was. Charged inspection fee and contributed nothing for the AC issue. Do not recommend at all.

Woo Family

AVOID AT ALL COST!!! Worst experience ever! This installation was to replace a very old mini-split wall-mounted A/C system. Chris, the son, came to look and prepare the quote. He promptly emailed the quote the next day (in hindsight, probably without any thought or actually doing any detailed calculations). Replacing the existing, old pipes and drainage (which was HIGHLY recommended by the other contractors who came to offer quotes) would cost several hundred dollars more. We opted for the additional cost to ensure an entirely new and optimum system. Chris assured us NUMEROUS times over the next week that it would not be a problem and that they would do a COMPLETE reinstallation. The day of the installation, the first person came at 7:15 AM (45 minutes earlier than the agreed upon time and disrupting our entire plans for that morning) to remove the old system. When Julian, the dad, arrived he kept saying that he would NOT replace the existing pipes and drainage because there were “too many turns” and they could not guarantee a flawless system as a result. Our setup had ONLY 2 turns before reaching the exterior unit. So, is JCD saying that they only do installations that have a direct and straight path from the interior unit to the exterior unit?!? If that were the case, their business would never have lasted! Or perhaps they are admitting to their incompetence because they are unable to perform such a simple installation involving ONLY 2 turns. The real reason, however, became clearly obvious less that an hour into the installation and for the remainder of that day when Julian kept complaining that he “was not going to spend the whole day here”! After putting up with his bickering and disorganization (he did not come with the proper circuit breaker for the high-voltage to low-voltage connection that Chris quoted, had to run out to buy one, and then dropped our entire new circuit breaker box because he could not be bothered to properly disconnect and reconnect the wire and kept looking for a shortcut), he finally finished – minus the replacement of the pipes and drainage which Chris insisted and promised would not be an issue. When we finally got through to Chris on the phone (who, incidentally, did not make a single appearance onsite that day), all he would say was “I trust my dad’s judgement.” Well then, he should have sent his dad to do the quote so that we could have refused him right away and gone with a more qualified, competent and professional company. We were in no rush for this installation – they could have given us another day when Julian was not in such a rush to go somewhere else! Then, to add insult to injury, Julian charged us an additional $100 for the circuit breaker but said that he would give us a free check-up and cleaning next Spring. First of all, the circuit breaker required for the high-voltage to low-voltage connection was supposed to be INCLUDED in the original price, as per Chris’ quote. Second, it is late Fall and the system will not be used until next Summer… what kind of check-up and cleaning do they think they need to do next Spring when it hasn’t ever been used?!? They will probably spend 5 minutes here, if even that long! So, if you really want to spend MORE for LESS, then by all means, go with JCD. Otherwise, save yourself the time, headache and torment and go with another company… you DEFINITELY cannot find anyone worse!!!

Peter Picciola

Jonathan showed up quickly and he was a consummate professional while here. These guys were absolutely outstanding and I would highly recommend them to anyone needing help w HVAC.

Jacqueline Cloutier

Our technician was on time and very polite. He fixed our issue very quickly and took some time to explain us the system we have as it is a new house for us.

Jeremy Klein

The only company who was willing to come during the pandemic.

Sean Murphy **

Terrible workmanship - they made an extra hole in my wall, which wasn't easy to get them to fix. When we signed with JCD, Chris (JCD sales) said ALL parts (from the old AC unit) would be replaced. They weren't. I still have the old capping and overflow tube on the outside wall from the old AC unit, which wasn't the deal. When I complained, I was told that that was never the deal, even though it is written on the invoice AND my wife and I heard it with our own ears. Are we liars? Why would I pay all that money to have the old, faded capping running from my brand new AC unit? Also, One of the wall units was making a strange noise. I was told to just turn up the fan to drown out the noise. This made no sense. I called Lennox US and went to Parts Plus (Montreal Distributor) and was told the noise was NOT normal. JCD came 3 times before it was fixed. Just a terrible ordeal. UPDATE: JCD's response to my post is simply NOT TRUE. My invoice states "all brackets, piping, and labour included", which means all brackets, piping and labour EVEN if it goes through the attic, and especially when Chris told us that everything would be changed. They wanted to get the business, but once they got it, suddenly the line through the attic "was fine". During the initial sales visit, if I had heard what they wrote in their response below, I WOULDN'T HAVE DONE BUSINESS WITH THEM. I could write SO much more about how they acted during the installation (yelling, tools on my kid's bed, greasy finger marks on the wall...etc), how Chris treated my wife very poorly when she called him about the issues, how I had to use Lennox to hold them to task...etc. BTW - Lennox was great during this whole ordeal. The regional Representative let me know that they will support me through other Lennox Resellers in the future. I've written enough. Buyer Beware. UPDATE: Again, JCD adds to this post with lies. During the initial visit, Chris actually measured the old refrigeration pipe and said " yup, this will have to be replaced". Now, because I'm complaining on-line, they fabricate a conversation that never happened. Wow. As for the extra hole in the wall due to poor workmanship - what kind of contractor makes a mess of a job, then offers to fix it as a "goodwill gesture" - as if he's doing me a favor? Again, wow. Infuriating.

James Aylesworth

installed a thermostat that didn't do what it was suppose to do. They later indicated that if i give more money they would make it work properly. they would not give me a refund. suggest that if you use them that you don't pay for 30 days and only when you are satisfied. unfortunately you left out what the worker said to me. he said that the unit would not work right until a sensor was installed which was on back order. he left with the unit not working correctly. two days later he advised that there would be an additional charge to fix it. At that time I told him that I would get someone that knew what they were doing. That someone fixed the unit without any additional equipment.

Allen Gestetner

I called after 6 PM they told me he will try to send someone, within 2 hours a technician was at the house fixed everything right away, Amazing job!!! just a bit pricey.

Tyler Kerr

He was friendly and advised what I should and should not do to give my AC unit a longer life

Paul Cebula

Great job and very professional. My furnace died a week ago and they were able to arrange a new hvac earlier today. All of the technicians were very friendly and professional and ensured top level service.

Mike Matthews

Horrible experience. All is great with these characters until the check clears.....then you're on your own. Rude.....incompetent and lazy. I would never recommend these jokers to my worst enemy...let alone a friend. Horrible...absolutely horrible experience.

Lise Vincelli

(Translated) Device movement (Original) Déplacement appareil

S. F.

Really horrible after sale service. I suggest you bring your business elsewhere as they are not worth dealing with. Rude and unprofessional. They installed my system last year and installation went very poorly, they don't care about your house or your property. Run while you can

Scott Allatt

Very knowledgeable professional service. Would recommend this company.

Rosalyn Ortega

Amazing emergency repair service. Any company that can send somebody over on a holiday weekend for a home cooling emergency earns a 5-star in my books. 3 hours from the time I called, there is cold air coming out of our vents :)

Narek P

Would not recommend - sent a service van for a repair job that they knew ahead of time they could not complete. 200$+ just to tell me i need a new AC unit and a sticker, gee thanks.

stephanie braun

Seemed fair and professional. No complaints

ethan yert

Terrible service. The owner is rude and the work was bad. I would never use them again.

Jessica Claveau

Excellent service! Chris and his team did an amazing job for our AC installation! Competitive prices! Highly recommend :)

Larry Spindler

good points showed up on time bad points insidenew thermostat was knowingly installed with broken pieces and we were promised them to be replaced apx 2- wksafter they rec'd the pieces which was in June 2018. when they arrived I said put some plywood on the grass so you dont damage it when u back your truck up.Did not listen I still have tire amrks on my grass Window in my basement doe s not wok properly so I said if U want to open it use the other side.did not listen and never replaced the screen Julien very high strung and u could nott talk to him while he was doing the installation,I reminded hin it was my house and and I was the cust. Tracked mud in the house and basemnet and did not clean it up. Never returned calls and when we tried toleave a message his box was always full. Broke a 4ft neon bulb in the basement and never told me about it until I saw the broken pieces when he was leaving,never offered to pay or replace the b ulb.wo knows if any of my tools were gone. Chris was supposed to replace our filters and never did so and of course never returned our call. good luck

Chris Kaleli

I called for an emergency repair and charged me 400$ to top of the Freon. The house was built in 2018.. I was just a dirty filter. Plus I asked to be fair for at least not charge me and he brushed me off. I’m willing to pay but I won’t accept to get ripped off. Do not call this company. Plus the repair guy was trying to up sale me repairs

Nava Knafo

Contacted them on a Wednesday and explained AC problems. We booked an appointment for Friday, and they never showed. When I called to enquire, I had to go through the entire explanation all over again, as though I had never made an appointment. Then I was told that I had to wait until Monday the following week as they needed specialty equipment. When I enquired why this wasn't mentioned when I called to make the appointment, I was told that they don't want to argue and it is, what it is. Take it or leave it. Save yourself the trouble and waste of time, go with someone else.

John Lennard

Spectacular service! I have had a malfunctioning AC unit since last summer. Chris was courteous, attentive, explained the problem very well, and was very efficient in solving it. I would highly recommend his services for anyone who needs HVAC support.

jon gazin

Excellent company ! I placed a call , service tech (Chris) came by and was very knowledgeable about heat pumps amd furnaces. More than any other company that I have dealt with in the past. JCD builds relationships for long term, which is what I am looking for.!!!! Honest amd reliable company

Chris Binks

Very pleasant and professional technicians, Johnathan took the time to explain everything in detail. Would highly recommend without hesitation. Thanks guys for a job well done.

Anna Gregory

Chris and his team have been taking care of our HVAC system for many years now. They are professional and work well in an emergency situation! Anna Gregory

Jonathan Showers

Chris and the whole team at JCD are fantastic! Cant say enough good things about them.

jared laberge

The team at JCD are great! Honest and trustworthy. Would use them again!

George Casey

Great service, these guys really work hard to make it happen. I had an electric furnace emergency and called JCD around 8PM and got a person first try. They came and diagnosed the issue quickly, very professional. The next day when the part arrived I was only be able to make it home late, but they offered to come after hours and got the job done for me. Really appreciate then accommodating my schedule and going the extra mile.cleaned up after as well.