Reviews of Danro Inc. (Contractor)

Riku Deisiki

This review is based on the lack of communication (poor customer service) and not based on their work since I couldn't even get to that point. Saw the Google reviews and was happy to know that there is a company that focuses on Dry Wall repair. The only other company with high reviews and stellar performance is in Ottawa. When I called in, no one picked up which is fine as I tried the next day. I called in a few more times with no response. Finally, towards the end of the day (around 4pm), someone picked up which what sounded like it was from their cellphone (which is fine). The gentleman asked what I needed, and I explained to them my situation. He then told me that they are very busy, but that they could possibly send someone by the end of the month (this was March 2nd). He asked me to send an email with the details. I sent all the information that was asked and after two month, still haven't received any communication back. Customer service is very important for any company, no matter how big or small. Even if they can't do the job, simply reply back and let the person know. Ghosting shouldn't be the new norm. Edit May 7th: In reply to Danro's response, I did actually use the site's self-service at first, which is what prompted me to make phone calls because no one replied. When the gentleman asked me to use the website and submit photos, I opted to use the "info" email on the site" because I didn't even get a reply from the self-service in the first place. I've attached the screenshot from my email . As you can see, when I search for "Danro" in my gmail, there are two entries; the first email that I sent out on March 2nd, and a reply to my Google review from Danro on May 7th. That's more than 2 months later and it's a reply to my Google review, not even my original inquiry...

Ross O'Lochlainn

My girlfriend moved into a new place and the walls were pretty cruddy looking. It was a real eye sore and I knew that just putting a fresh coat of paint wouldn’t do much to improve it. Danro came in and worked their magic. All the walls were fixed with the holes, cracks and bumps all gone. The place looks really slick. And the job was done before I knew it started! A+++

Sylvie Romano

We used Danro to skim-coat all the walls in our place 4.5 years ago. They did a fantastic job and the walls still look great today. They were honest, professional, and hard working. Probably one of the best contractors we have ever dealt with. I highly recommend them.

Ian Hernandez

From beginning to end Very Professional and great work. Always on time and everything was done to keep the area clean after the day was done. Greatly recommended.

A. N.

Danro's team treated my home like it is their own, with care and respect. They were very pleasant to work with and every aspect of the job was handled with utmost professionalism. The quality of the work was excellent - they replastered to smooth a previously textured hallway and drywall-ed/primed four of our rooms. I will most definitely ask them to work on our next project.

Marvin Chankowsky

Best, cleanest & honest painters we have ever use. On time, on budget, no surprises other than a spectacular job well executed.

Guillaume Porte

(Translated) I recommend Danro, they realized the plaster of our living room in NDG (house of 1910), including restoration of the ceiling molding, ceiling and wall which was in very bad condition (front plaster), the result is spectacular, we have impression that the piece is made of gipsy. They finished the job on time was every day on time. I would do business with them c on. (Original) Je recomande Danro, ils ont réaliser le plâtre de notre salon à NDG(maison de 1910), incluant restauration de la moulure de plafond, plafond et mur qui était en très mauvais état (recto plâtre), le résultat est spectaculaire, on a l'impression que la pièce est faite de gipse. Ils ont fini le travail dans les temps était tous les jours à l'heure. Je referais affaires avec eux c sur.

Jason O

After we had a plumber run a water line to our fridge, we had several holes in our basement ceiling that needed to be patched. I wanted a company that would fix it as though nothing ever happened. After I received my quote, they showed up exactly on time and were professional. The job was replacing drywall, plastering and painting. All of this was done perfectly and cleanly. There was no mess left afterwards and the bill was exactly what was quoted. We would absolutely call them for any other jobs and would recommend them to anybody. Thanks!!

Rick Molz

Danro's service was excellent. They were always on time and the work was excellent. They were very cooperative and helpful.

Walwyn Martin

My wife and I are more than pleased with the job done by Danro at my mother-in-law's house. The plastering to cover numerous holes made by a re-wiring job is absolutely seamless and there was no dust left behind. The painting job in the kitchen is truly amazing. The old, flaking, oil-based paint is gone and the new work is completely flawless. Everything was done on time and the final cost was less than the quote since we received a senior discount. Thank you!

Rares Roger

(Translated) Real professionals! They always arrive on time, respect the budget and they do an exceptional job; they even cleaned up at the end. I can say that I do not even feel that they have worked at us. We recommend them! If you focus on quality work, the Danro team is for you! (Original) De vrais professionnels! Ils arrivent toujours a l’heure, respectent le budget et ils font un ouvrage exceptionnel; ils ont même fait le ménage à la fin. Je peux dire que je n’ai même pas sentir qu’ils ont travaille chez nous. On vous les recommande! Si vous mettez l’accent sur la qualité l’ouvrage, l’équipe Danro c’est pour vous!

Roberto Verrillo

Being a General Contractor and a very picky client, Danro met every quality aspect imaginable. Clean, and professional quality of work all while respecting the schedule and budget. Danro is on the top of my list for my future projects.

Florin Feldman

They do a great job, at a fair price, have used them a few times and always finished on time and left a clean area.

Derik

These guys were real professional. Appreciated the responsiveness. I sent out a quote to a number of different contractors and Danro responded to me within 24hrs with clear quote. They were also flexible in adding on a couple of things to the job when they came. Overall, was really satisfied with the quality of the work they did, and also did a great job of cleaning up the mess afterward.

Stephanie Lapointe

(Translated) Very professional company, arrives on time and follows up from start to finish. The job was done well, quickly and everything was cleaned up at the end. I fully recommend. (Original) Entreprise très professionnelle, arrive à l’heure prévue et fait le suivi du début à la fin du service. Le travail a été bien fait, de façon rapide et tout a été nettoyé à la fin. Je recommande entièrement.

Meshulem Klein 5

Didn't want to service me. Only Customers, not contractors

YK

We used Danro to repair the base of a window which had water damage. They replaced the drywall, installed a metal corner, plastered a few coats and sanded the surface. We are very pleased with the end result.