Reviews of Click-Air Inc. (Contractor)

Robson Lin

Professional and meticulous with their work. Pleasant to work with the technician and would definitely do business with them again. Except for one slight hiccup, where we requested a new styrofoam pad/platform over the phone and it was not communicated to the frontline ...

Mélina Houle

(Translated) I really do not recommend. I guarantee the scam, in addition to the very big lack of respect for employees, lack of professionalism. I highly recommend doing business elsewhere (Original) Je ne recommande vraiment pas. Je garantie l'arnaque, en plus du très gros manque de respect des employés, manque de professionnalisme. Je conseil grandement de faire affaire ailleurs

Tom

Updated comments: Vince has since worked hard to resolve my issue and adjusted the default settings to allow the unit to continue cooling beyond the tolerance set by Fujitsu. Due to the location of the unit, it kept slowing down and therefore did not cool my lower level. While it took time to finally resolve the issue, I have to say Vince is very customer focused and diligently attended to my issue until the issue was resolved to my satisfaction. I would not hesitate to recommend Click-Air. original comments: Salvatore sold me a Fujitsu unit that does not cool my main floor despite his promise when I signed the contract. Then he tried to convince me that it was my imagination. I previously had a Sanyo unit which did cool my house before it broke down. I am in contact with the owner Vince to have my unit replaced and awaiting a satisfactory outcome.

Steven Vandal

Excellent service from the whole team on a repair for a Fujitsu unit. I highly recommend them and their staff is courteous and highly skilled.

Spaghetti

Freon tube they installed vibrates on our air ducts creates an ear shattering noise throughout the day, poor quality of installation. The system itself seems okay.

Sergey S

Their technician did a great job.

Robert Martin

Why Click-Air ? We already had two quotes from recommended contractors, but wanted a third one to keep everybody honest. We looked at Daikin’s list of affiliated shops and chose Click-Air for proximity. Well, we were so impressed when their sales rep Sal Albano showed up on time, offered up the smartest solution to our needs and installation parameters, discussed fair pricing, guarantees, rebates and financial incentives from Chauffez-Vert, that we chose to sign on the doted line... Two weeks later, their very knowledgeable installer team of Mario, Lukas, Rashid and Marcello started to remove our two old air-con units and begin installing our single unit Daikin heat-pump with 2 interiors heads. Heavy rain in the afternoon stopped them short of completing the job. Four days later, they returned as promised and fine tuned every little detail to our satisfaction including an aesthetically pleasing deviation of the exterior capping. So, from beginning to end, our experience with Click-Air was 5 stars ⭐️⭐️⭐️⭐️⭐️ ! And, already this Winter, we are feeling so much more comfortable with the overall warmth throughout our home. Bravo ! Hopefully, next Summer, the air-con feature will please us just as much.

Adriana Ciltea

5 stars for Albano, Click-Air representative, who proposed a solution instead of saying it's impossible to be done! Great service.

Ryan El-Cherif

Great job. They were busy, but Sal came by and gave us an estimate quickly - you will not meet a nicer, happier guy :). We're picky customers, so we asked that they send one of their techs to go over the job with us, before we signed. They obliged, explained everything, and we agreed to the job. The installers arrived on time, were SUPER nice and polite, took the time to make sure we were good with where everything was being installed, and started. They sent a third guy to help out so they could finish everything in one day. They left at 6pm, cleaned up after themselves, and did a beautiful job. Couldn't be happier. Thanks guys! Fujitsu heat pump, dual head.

Jimmy Parisi

If you want the best ask for Sal, his top notch service is unparalleled. I called in the morning for an air conditioning problem and before lunch I had a tech at my door!

Alexandra Mathieu

Great experience working with Click-Air. Vince and his team are extremely professional and go the extra mile for a turn key solution. Easy to reach by phone and very organized. Highly recommended.

ihosvani D

I'm presently doing business with Click Air. I initially got a very good impression from the way my estimate was handled and the customer service received until now. I'm just hoping for the best and I will update my review in the near future.

Andrew Lee

It was about a week or so from consulting with Sal to installation with Sami and Lukas. I found the communication excellent and the scheduling extremely accommodating. During installation, Sami and Lukas were very professional, consulted with me throughout the day, and took the time to answer my questions. I don't know why we waited 5 years to install an A/C unit, but now we have one and it is blissful. Thank you so much.

Mark Groot

Sent an email requesting a quote 4 weeks ago. No response yet! UPDATE: received a call from the owner himself who was a professional and a gentleman. Can't ask for more.

Jack Avakian

Amazing staff - highly recommended - Great Coordination and Professionalism. They are extremely knowledgeable and experienced to handle residential and commercial locations, best of all - Certified and trustworthy.

Marc Langelier

(Translated) After a few service calls, they were unable to solve my problem. The appointments were canceled twice and the last call, which was for them the first morning, arrived with 90 minutes late. Cie now tells me that my problem is too complicated for them ... (Original) Après quelques appels de service, ils ont été incapable de solutionner mon problème. Les rendez-vous ont été cancellés à deux reprises et le dernier appel, qui était pour eux le premier du matin, est arrivé avec 90 minutes de retard. La Cie me dit maintenant que mon problème est trop compliqué pour eux...

C Man

After purchasing a new system and having it installed by Click-Air less than 1 month ago, I’ve experienced nothing but problems! After less than 24 hrs of being installed the system began to leak from the machine. We called multiple times and finally got a technician to inspect the system. They made a small repair and said it should now be fine. As we are currently selling our home, we had a home inspector following their visit who confirmed that there is still a problem that needs to be addressed asap. After calling for over 1 week, we finally got a call back. This time when the tech arrived, he told us there is nothing he can do, the drain isn’t lined up. Out of concern I asked does this mean your company could have flooded our basement? He replied yes and it’s not his problem as the homeowner need to know where are drain is. I asked if that was their standard practice to install systems and not know where the drain lines up? Isn't that negligence? He had no reply. We now need to pay out of pocket to get this repaired. After paying thousands for their air system. VERY DISAPPOINTED! UNPROFESSIONAL AND POOR SERVICE!

Esmaeil Salari

The service is exceptional, my warranty was expired but they managed by communicating with the factory back and forth get them to extend the warranty with no charge and they even send the best technician (peter) come twice and have it replaced and still no charge, I like to thank all the staff behind this, starting with Jessica, she made all this happened, amazing girl , and the rest of staff who played a role in this ( Danielle, Tyler, Peter and Sal) to all of you thank you!!! The 5 stars is definitely deserved.

aradhana

I had a Mitsubishi mini-split installed to replace my old unit. The process was very quick and straightforward: I got a call back from an agent the day after I left a voicemail, and the agent came by the same day for a visit to prepare the estimate. Two weeks later my new unit has been installed, and I can sleep comfortably again.

Zully Rodriguez

Great customer service! They really understand their customers needs and go the extra mile to give the best service possible! I really appreciate they managed to deliver a new AC in very short time during a heat wave.

Anthony Sipos

I am very happy with the service provided by Click-Air. I had a York heat pump installed in the Fall of 2016 onto my existing forced-air furnace. Although we had some technical complications due to the age of my furnace, Dual-Fuel Hydro-Quebec rate system (Oil-Electric), and a faulty valve on the unit, Click-Air were dedicated to troubleshooting the issues until the system performed seamlessly. Other company would have left me out in the cold blaming components, but Click-Air took responsibility of the job end-to-end. Big thanks to Barty, Vince, Evis and the others involved.

Mohsen Zamani Fekri

very poor customer service. I have called them several times waiting for a quote but they didn't call me back

Armen Djemalian

I highly recommend Click-Air. They were referred by a friend and it was no mistake to reach out to Vince, get a quote the same day and get setup with a SMART unit within the next week. Click Air is very fast on service, will answer any question and will resolve any technical issues you might have post-installation. Prices being fair and service being excellent, I highly recommend them if you are looking for long term HVAC cost efficiency and peace of mind.

Vincent Toi

The team took great care to communicate and ensure that we understood the whole process. The installation was done in a timely fashion and took the time to find solutions to some of the roadblocks. After the installation, they did a follow-up inspection for quality control. Thank you Salvatore and Marcello.

Taste Traveler

After we agreed on what equipment was needed for my house (and actually saved me a great deal of headache) Click Air showed up at my house. Their crew were extremely professional and clean did the job quite fast (considering I needed 4 climate zones). I highly recommend Click Air for any heating/air conditioning needs. Top of the line company!!!

Santiago Pineiro

I don’t have an ac with them and they’re probably a good company. My 3 stars is more for the agent who I spoke too didn’t seem he wanted my business, the unit I was interested in he told me before ever seeing my house, my guys won’t do the job but if It’s that unit you really want try another company. Sorry Click air 3 stars is the best I can give you without being a client of yours, but I tried.

Joanna Lemon

This place hasn't been so comfortable since ever! Had to replace old water-cooled system that was never properly configured. Click-Air replaced part of the ductwork, and made the remaining ducts work as they should have originally. Installed new central furnace with an additional wall-mount in the master. Work was done efficiently, all of the staff were very polite and considerate, and all of my concerns were addressed. Going to be getting them back for annual maintenance and duct cleaning.

Pastor Andrew Mark Adil

We have installed the A/C few weeks ago. It works perfectly! Sal did a great job in helping us to choose the type of air conditioning and where is the most efficient place to install the A/C. The technician Steve did amazing job on installation inside and outside. I would definitely recommend this company.

Jonathan Legault

Had Vince and Barty come by to spec out my house for a heating and cooling. Both visited and discussed possibilities and best solutions for my house. We went ahead with the work, which was still very reasonably priced, and had Ben lead the project. Ben was always very pleasant and very patient with us during the work. Our 3 year old daughter still speaks of Ben and the worker men. After spending a summer with the new AC I can say that I am very happy with how it all went. Just recently I had another technician over to install a steam humidifier. He came in and was super polite, taking care to be very clean in the house and not disturb my wife and the kids. With another job complete, and to my satisfaction and more, I am confident to recommend the services of Click Air to others. The technicians are always polite and try hard to never impose or disturb. Each technician to visit was well versed in the equipment and worked efficiently, and that is what good service is to a homeowner like myself.

Ioanna K

Click Air A1 Excellent Services from start to finish! Thanks to Google customer reviews and the consistency in the response from Vince to all reviews. The reviews kept me patient and I called back in early October after the rush of the summer as noted in the reviews; in July I did not get a call back but it was mentioned several times, Click Air was back logged! What a great incentive to wait till the fall! :) Well from start to Finish Click Air is a 5* Company with excellence in service and installation. Steve A. sales team was very clear and informative of the process and product I was purchasing for my wall mounted split ac/heating unit; Steve's clear info, definitely was a deciding factor and signed the contract with confidence. Danielle followed up immediately and set up an appointment within 2 weeks. Today the team Lukas and Rashid were efficient and offered excellence in their work! Lukas is quite talented and very knowledgeable in his work, thank you Lukas for the interior installation was done with precision cuts, clean and neat as well as the tricky exterior wiring on my pebble stone house which i did not want any capping screws in the stone. Lukas figured it out and created a very aesthetically pleasing solution to my satisfaction. Everything was done professionally and Lukas answered all my questions and was very patient and informative. Rashid did a great job with the exterior part of the installation of the capping. The Electricians showed up and within 30 minutes had everything up and running with a clean connection to my electrical box. I am very pleased I waited and hired Click Air to do the AC /Heat split system installation on my stone house which is not easy but all the solutions were achieved to my satisfaction! Thank you Click Air , Steve, Danielle,Lukas, Rashid and the 2 electricians of today! Definitely a go to company and worth waiting for!

Roger Patenaude

Very friendly service from the secretary, sale representative and installers. Would I recommend this Air Condition company to anyone looking to buy a unit, YES SIR without hesitation. EXCELLENCE describes this company.

Connie Primiano

Click-Air’s service was excellent, fast and accurate. After having been misled by another company, Click-Air’s technician was able to properly diagnose and repair the problem promptly and effectively! Bravo!!! Thank you for saving us during the worst heat wave of the summer!

Georges Levesque

They were superb in every way. Very responsive, professional and showed up on time. Did a great job installing and I’m now enjoying a cooler, more comfortable home. The office staff was also very friendly. I would highly recommend. Special thanks to Vince.

Éric Quintin

Worst company for service after purchased ....stay away....cant get in touch with the saleman that came to my house.....the first technician that came to my house took only pictures and said the unit was not installed properly.... and charge me 250$ plus for the call and the unit is still not working properly.....my saleman told me it was good to install the unit where it is for the last 3 years.....my saleman the owner of click air is no where to be found....after leaving multiples messages to call me back.....they send me a better thechnician for the second call.....no charge...wow great deal here....the technician was supose to show up after 1 pm then he show up arround 9 am.....soon we go in the house i ask the thecnician if he found the the house cold....he never answered me....i ask again and he said i will answer at the end of the photographic section....again he only took pictures.....i ask him to call me when he was done i had to go.....the thecnician never called me and he send hes final diagnostic to the lady at tge company and said the unit was fine......so 250$ wasted for pictures and a 3 150 $ unit that is not working.......STAY AWAY

IF Master

Overall great company. Sal is a professional and takes care of the job in all conditions. The loss of 1 star is due to the fact that the job was supposed to take 1 day and it took 2 days. I had no heating in the middle of march unfortunately.

Ramy El-Masri

Amazing experience working with Click-Air. They took the time to find the best solution for my house. They team was very professional, prompt, and pleasant. Thank you for your wonderful service!

Robby M

Fantastic experience! We converted our oil furnace and 15 year old heat pump to a new fully electric system. Vince is an absolute pleasure to work with and his team is quick, efficient and very professional. Always on time, clean and very dependable. They even helped me coordinate my application for government grants and eco tax refunds. I would absolutely recommend Click - Air for anyone wanting to service or upgrade their furnace, ventilation or heat pump!

M Tomaszewski

We received excellent service from Vince on securing our preferred heat pump amidst these challenging times in 2020. The quote, and arrangement of installation were all professionally done as was his willingness to answer all our questions. The job was carried out on time and in a professional manner by Steve and coworker. Thank you. Would use them again!

Jenny Yuan

LOVE THIS COMPANY, BEST HEATING SERVICE ON EARTH.

George Calandrino

Vince M is a all around great person!

Dinesh Ram

Ultimate experience, very professional right from quote to installation. Very impressed with the level of service from both office and infield staffs. Would highly recommend to anyone looking for HVAC installation. By the way i am not paid to write this review !

Hillary Paquette

We dealt with Click-air for replacement of our oil furnace and they were great. I’m really impressed with the dedication of the owner, Vince. Recently we had our ducts cleaned by Sal and his team. They also did an excellent job. Highly recommended!

Per Jesper Sjostrom

We recently bought two Fujitsu RLS3H 12000 Btu (AOU12RLS3H + ASU12RLS3Y), one for the main floor and one for upstairs. These units are so quiet I sometimes cannot believe they are even running, and they switched seamlessly to heating on the few cold nights we had the other week, so we are very pleased! Also, the two fellows who installed did a great job, they took their time to answer our questions and they were flexible to our needs, so very professional. Highly recommended!

Tasso Chountalos

Highly recommended. I was looking for a wall-mount heat-pump system for home. Fabio was courteous and answered all my questions and impressed me with his knowledge about his products and the other products on market. Excellent and clean installation by Lukas and Yousef! Thank you!

James Finnie

Job done. Perry and Jason were a pleasure to deal with.

Irene Angelopoulos

I found Click air on the web and was a little hesitant at first as this was not a company I knew or knew anyone who had purchases a unit from them, regardless I decided to go with them, It was the best decision I made. the service was beyond amazing and professional. The crew that came to do the work were polite and explained everything so well. I do not usually take time to write a review but I was pleased with the whole experience that to wanted to share. I highly recommend them!!!

Peter Ducree

I had the pleasure and fortune of signing a contract with Click-Air to install a ductless AC/heating system. The staff and technicians were polite, professional, and very knowledgeable. The installation took less time than anticipated with better than expected results. I love the product. They have the best guarantee in the market, and the heating system looks slick and most important very quite. My house now is warm and comfortable. I would definitely recommend their services. Kudo to Click-Air! Thank you for a work well done!

M Mclean

Had a New Heat Pump and Furnace installed by Click Air. Initially had problems due to my old furnace but they worked diligently to resolve the problem. The Customer Service provide by Vince, Avis and Bardy is some of the best I have ever experienced

mike dimauro

Excellent customer service experience provided by the 2 technicians who installed my thermopump. Thank you Vince for your excellent detailed explainations, service, and follow ups.

Cong Yuan

Very satisfied with the installation of an A/C. Mario and Marcelo worked very hard and did a beautiful A+ job. Sal was the mastermind behind the architect of the duct and vent pipe route, which minimized use of interior space compare to design strategies that we received from other companies. It really impressed us that Sal paid a post-installation visit the same day! Iris' assistance is deeply appreciated. It's a great team and we will definitely recommend Click Air to friends

Steve Freytag

Part #2 - November 2020 - Duct Cleaning Thanks to Sal & George from Click Air. Time for duct cleaning. They showed up on time. Had their masks (thanks COVID) and second pair of shoes to avoid messing up the floors and carpets. In and out very quickly. Were very professional and friendly. Would recommend Click Air for duct cleaning. Part #1 - February 2020 - Electrical Panel & Furnace Upgrade Thanks to Steve and the team at Click-Air. They recently upgraded our oil furnace to a high efficiency electric furnace and new heat pump while also upgrading our electric panel from 100-amp to 200-amp. To say we were pleased is an understatement. From Danielle in the office, to each member of the install team, everyone was very professional and great to work with. We especially appreciated them laying down protective mats to keep the carpets and wood floors clean and even plastic boot covers when they installed the new control panel. Would highly recommend Click-Air to our friends.

Rex Lund

My A/C unit broke down and called Click-Air and Sal came over to see what Unit I needed for my house. He was very honest and didn't try to sell a unit that was too big for my place. I called and asked questions before the installation date and he was able to answer all of them and reassured me that I had chosen the right unit. The installation team was also very well organized and efficient and They were able to fit the new unit with little cutting of gyps. They were able to hide all the wires and hoses and it was a clean installation. My new Fujitsu is ultra quiet and meets my heating/ cooling needs. Fantastic job and I highly recommend this contractor for your HVAC needs.

Joshua

Patrick was a very helpful tech, highly recommend!

Richard Forte

My experience with Vince at Click Air was excellent! He took the time to educate us on the difference between the various manufacturers, efficiency ratings and how conditioners work so we were able to choose the best product for our needs. A real straight shooter of the highest integrity. Once we made our selection, an appointment was booked for the installation and because of an opening in the schedule, he was able to deliver and install two weeks early then promised (in the middle of a heat wave). We didn’t just get a new air conditioner, we got a major upgrade to our cooling system which performs much better than our previous system and will save us money due to its efficiency and superior ECOBEE Thermostat included in the install. Thank you Click Air!

Adriana Pulice

We shopped around and Click Air not only gave us best price, but Click Air not only gave us best price and quality, but by far the best service. Vince was great with following-up after the installation and giving us tips to save energy with the ecobee digital thermostat system. We strongly recommend Click Air Dorval.

Sylvain Dottin

I have used them in the past, unfortunately, they were too busy to tend to my problem. Told me that they are looking after their clients are present

Gerald Task

Highly recommend Click-Air. Heat pump installed May 2017. In the fall of 2017 compatibility problem developed between the new heat pump and the existing aged oil-fired furnace. Click-Air were accessible, professional, dedicated and relentless in finding a solution. Thanks to Evis, Vince and others who worked to find a solution. Great after sale technical service.

Renee Bigonesse

Vince found a solution for my heating and air conditioning needs. The Mitsubishi system is a must for anyone who is seeking a quiet and sleek system. Thank you to Bardi for coordinating this project so efficiently. Thank you to Vince who was always available to answer any questions during and after the installation of the system. I would highly recommend this company.

brigitte petrin

(Translated) Very satisfied with the professionalism and efficiency of the click-air team. I recommend this company. (Original) Très satisfaite du professionalisme et de l'efficacité de l'équipe de click-air. Je recommande cette compagnie.

Raycho Chuntov

Very happy with their service-professional, fast, efficient and polite.

Nick D'Onofrio

Sal came by to give me an estimate for a mini split air conditioner. I had many questions but Sal told me not to worry. Dan and Jason did an amazing installation. I highly recommend Click-Air

Emily St-cyr

Had an AC unit installed by Click-Air Great service when it was installed and when I had questions a few weeks later Vince was great in trouble shooting with me Very professional company - all the staff ( secretary, technicians that came to house and technician on the phone)

Ruth Anne Shooflar

We had our Daikin heat pump installed by Click-Air in April of 2021 and everything about the experience was great. Our salesman, Sal, was quick to return my husband's call and was able to set up a meeting at our house within 24 hours. He gave us all the information we could need and we pretty much immediately decided to have Click-Air provide us with a heat pump. Mario was our installer and him and his team were very friendly and efficient. My husband had a few special requests that involved him building a false wall for them to put one of the 2 head units on and they had no issue waiting for him to try and quickly put it together. In the end everything turned out perfect. They do great, clean work! Because of Click-Air, our house was nice and cool during the extremely hot summer we had and is now keeping us toasty warm as we get further into fall. Thanks Sal, Mario and his team!

Steven Sulpizio

My experience with click Air was perfect. From the planning to installation the team was always very professional and the quality of the work was great. Couldn't be happier with the new AC unit we installed.

Cathy Senis

Highly recommend Click-Air. I had some electrical work done for a home renovation. Very professional. They made it seamless Great service all around.

Lynn Aziz

Amazing processional service from beginning to end! They went above and beyond. Highly recommend them.

paul scully

Very professional and honest! We we're dealing with another company and decided to call Clickair for a second opinion. The first company told us we had to change our furnace on top of repairs to our heat pump...long story short, Clickair came in promptly and fixed our problem without having to replace our furnace....saved us thousands of dollars!!!!

Georgi Vuldzhev

Super.N1

Christine Marquis

We had ductless air conditioners installed and changed our heating system. We could not be happier. Sal was friendly, helpful, and answered all of my questions and I had a lot. I wish all sales representatives could be like him. The team who installed the equipment and at service were friendly and helpful. I would definitely recommend Click-Air.

Don Silver

Very pleased with the service of Click-Air right from the moment I met Vince. His follow up and response to my many questions and the timely installation of a new heating system with heat pump plus the complete removal of oil furnace and tank. Clean job, very professional and highly .recommend.

Alex Lindsay

Vince, Sal and team have been nothing short of excellent. We bought our first house where the heat pump had been giving us loads of trouble, and we needed to replace it. They were quick, accommodating, professional and managed our expectations through out the process. They even bring the show room to you! Would recommend their products and services to anyone.

Toto Samtoto

I contacted 5 contractors who told me that they could not install the units in my preferred areas. However thanks to Sal's willingness to take the additional time and cordinate with his crew they were able to get the job done. Thanks to Marcelo and his installation team and Sal's professionalism we were able to get the desired results that the other contractors said would not be possible. Appreciate the hard work. Sam & Jo

Vicki Michas

I had to wait to post this review as I wanted to ensure we got our deposit back. We have not had ac all summer thanks to this terrible company. They stood us up twice and played games, verbally agreeing to dates and then not coming and saying there was a misunderstanding. Just ridiculous. They did in fact come at one point and removed our unit only to then tell us that the specific unit we wanted wouldn't fit. They did not put the old unit back (took it when they left) so we didn't even have a circulating fan all summer. Also, the tech who came to our home was huffing and puffing and being extremely rude the entire time. Due to complete disregard for our home we now have nicks in our dark hardwood floors and in the paint in our white bedroom door. I could not deter people from using this company more. We are now going through Costco so there's s third party to ensure things get done properly. Utterly pathetic customer service. I'm baffled at all the five star reviews but I guess in order for some to get great service others get none. To the owner, you dealt with my husband S. McIntosh not me directly. I was home the day of the service. I most certainly verified with my husband that click-air was the service provider. I rarely write reviews, only for exceptionally good or poor experiences. Unfortunately this was the latter.

JP Cormier

After shopping around Vince - the owner - himself showed up to handle a recommendation for a retrofit to an older Oil/Electric furnace. Vince is well informed and shared more relevant information than other salesmen did. Vince offered good prices and his installation team was timely, knowledgeable and neat. A minor issue was resolved quickly and now we can enjoy the A/C... thanks Vince...

Marco Dellaquila

Awesome job by yousef and Lucas very professional highly recommend. Marco & Jessica

Raymond Lombardo

They installed a new unit for us last year and It’s working wonderfully! This year, I needed servicing at my Mom’s who had her unit installed by someone else and wasn’t done very well. After being given an appointment, the service person Peter who showed up was very professional, explained everything thoroughly and fixed the issue. Won’t ever call anyone else! These guys are the best!

fauquep

They went to bat for me with the maker of my hot water boiler and got me a completely new unit under warranty for another 5 years instead of just changing the defective part at the root of the problem.thank you Melanie always professional and courteous, a pleasure to deal with.

Michaila Bellemare

great experience! everyone was very professional & helpful. would definitely recommend.

Wayne Bibeau

I contacted Click-Air for an estimate on a replacement furnace/A/C heat pump system.. Vince came to review the house requirements and provided recommendations to improve my problematic heating & cooling requirements & provided a full quotation the next day - but he states that he will not install a new system as the existing one (with its issues) was still in good working condition. I asked for a "tune up" and again refused as he said there were no problems with the system except its age so there is nothing to tune up. . "When it breaks, call me & we will be there the next day." Eight months later when the system failed, I called them, in their peak season, and they fit me in as promised. There were issues due to the complexity of the installation and one call to them and the team was back the next day at 7 AM to resolve the problem. They have an impressive professional & efficient team that is second to none and I could not be more pleased with the new system recommended by these ventilation experts. My house has never been more comfortable and quiet. They are highly recommended.

Michael Kim

We had a new Heatpump installed. I sent an online inquiry. Very quick to call back. Salesperson Sal visited the next day. Very friendly and knowledgeable. Best price compared to 4-5 other places we inquired. Installation was booked within 2 weeks. Technicians (Lucas, Sami, and 2 other that I don't have the names) were very polite and professional. Situation was not as expected, but they troubleshoot on the spot to find solutions. 2 minor recommendations: cleaning up and filling the hole made on the foundation. Perhaps inform customer about what and where need to be cleaned (sharp small pieces, concrete, dust, gypse) before leaving. Thanks for the job well done!

Mitch Francois

Recently had a visit by Sal and one of the technicians. Very professional. No BS. I would use them again for sure.

Mark Sankoff

Amazing experience throughout. Our heat pump failed and we needed a new one. We dealt with 3 companies and by far Click-Air was the best in; honesty, pricing, and professional work completed. They've got my business from now on.

Eric Routhier

(Translated) Super service, very meticulous work, will do everything to have a good result. It was complicated at home, and they put all the effort to have a great result. You can trust them. (Original) Super service, travail très minutieux, feront tout pour avoir un bon résultat. Ça été compliqué chez moi, et ils ont mis tous les efforts pour avoir un super résultat. Vous pouvez leur faire confiance.

Krasimira Andreeva

Met Sal for a quote, he was super nice and patient and explained in details everything we wanted to know.

Tyler Embury

Great work by Gabriel recommend strongly

Marc Brown

After discussing my options with Sal for a couple of minutes, it became clear he is an expert in his field. He is completely transparent and cares more about finding the right unit for his customer than he does about making a quick buck. I highly recommend using Click-Air Conditioning for your A/C needs.

Patty Benson

Good service well provided in English. There were some technical problems , but it was corrected quickly. I would recommend it.

Adrienne Cadloff

Fantastic service- I am 8 months pregnant and they came and installed as quickly as possible for me. Extremely professional when it came to the quote, installation and follow up. Would definitely recommend them

John Kyle

I would highly recommend Click Air for HVAC needs. We replaced our 30 year old Heat pump and furnace. Work was completed on time and was very clean and organized. Had a minor thermostat issue which was dealt with immediately. I dealt with one of the owners- Vince ,who was very committed to ensuring we were fully satisfied.

KM johnston

Amazing personalized service and expert advice

Bobby Smith

I just had installed an electric furnace from Click-Air and I must say that the service was impeccable. The workers are very professional, friendly and efficient. I would HIGHLY recommend this company

Stephen Shield

Had click air install a supplementary ac system a couple of years ago and was very happy with their work. Called them a couple of weeks ago for a service call on my primary heating system. This was another story... The technician seemed rushed, removed a component from the furnace without properly understanding its function and told me i needed a new thermostat. Conveniently he had one to sell me. With no time to research what is being offered and needing reliable heating in the middle on winter I had to say yes. Only after they left did I have time to examine the new thermostat. It does not function properly with a heat pump and electric furnace as auxiliary/emergency heat. My old thermostat would switch over instantly from heat pump to furnace if a heat demand was above what the heat pump could produce. This new thermostat turns the heat pump off and waits 5 minutes to activate the furnace. It does not have the same functionality. Also the honeywell t6 pro thermostat sold to me cost 225$ plus installation time when it is less than half that at the store. Online reviews for this model are terrible BTW. So I called and asked to return and be refunded the thermostat. I was told they had no use for a used thermostat and would not refund it. Had I bought this thermostat at a hardware store they would accept a return no questions asked. I don't understand why they will not accept a return on a product that does not work properly with my system. I was promised a call from a supervisor who wasn't in when I called because he was working from home, but that was clearly just to brush me off since I never got a call. It is unfortunate that for a 225$ thermostat they are willing to throw away my future business and recommendations. They don't seem to stand behind the products they resell. This whole experience just left a bad taste in my mouth.

Gaetan Benoit

This is the first time I actually see an owner reply to Google reviews. Almost sounds fishy that only two reviews and both were made around the same time. Although the callback time was decent, they didn't seem interested in my project or giving me a proper quote. They gave me a verbal approximation of the cost which is almost double of what I got somewhere else. I figured he wasn't interested in helping me and put the quote high enough so I would say no. I would say just do your do-diligence...

Natalie Manstavich

I just had a wallmount heat pump installed and I am pleased with everything from the sales rep Steve who was honest, very pleasant, professional and always answered my questions promptly and the installation went well they were in and out within 3 1/2 hours one of the installers did take the time to explain to me how the unit worked and they tested it and all is working. I do highly recommend this company

Martin Ferns

I used Click-Air to manage my mum's oil to electric furnace change over as well as our oil to electric change with the addition of also upgrading our heat pump. We also needed a few basement vents moved to make room for a downstairs bathroom. Vince came over to hear my requirements and I found him to be a straight talker who was professional and very accommodating. Upon discussing the technical options and limitations of moving my basement vents he brought his best hvac installer in from another job site to get a second opinion in trying to accommodate my needs. After the work was done at my mum's place, I went to inspect the job. The quality of the work was evident and my mum confirmed that the workers were efficient and professional. Upon further inspection, I noticed that they had mistakenly given my mother a major. upgrade that was not in the original work order. Upon bringing this to Vince's attention, he acknowledged that they had made the mistake and would absorb the cost while apologizing for the inconvenience. After having negative experiences in the past with small, local installers that wouldn't budge an inch on compensation, Vince's approach made a major impression on me and was a major breath of fresh air. My work was completed in the same week and I agree with my mum's assessment. The workers were professional, efficient and knew their stuff. The team that came in to remove the oil even took special care not to snag the oil retraction hose around a small Japanese maple in our back yard for fear of damaging it. All this to say that I highly recommend Vince and his team at Click-Air for HVAC work and Furnace/Heat-Pump replacements Martin Ferns

Ricardo Sarafian

After our experience with Click Air i absolutely had to post a review, even though, we never dealth with this company for a service call. We called them because we had an issue, where our A/C was leacking water from the hose, and needed assistance. The gentlemen i spoke to over the phone at the service center, Mr Sal, was very nice and theral. He gave me the tips on how to remedy the problem myself, as it was a very simple fix, instead of semding us a technician and charging us for a service call. I tried the tips, and problem solved. For this reason, i would not hesitate for a minute to reach out to them for a service call in the future. I highly recommend Click-Air for this reason. Thank you so much for your honesty. I truly appreciate it. Ricardo.

Claudia D

(Translated) They sent a rep to do my estimate and it looks like she wasn't interested in selling, I told her where I wanted to put the unit and she finds me some sort of reason that it's not possible to put it there so that in the end suggest to me that I am better off keeping my old one because my old one is correct. I needed someone to help me and for an estimate not to tell me my old one is okay and to keep my old air conditioner. (Original) Ils ont envoyé une représentante pour faire mon estimation et on dirait qu'elle était pas intéressé à vendre, je lui avais dit où je voulais mettre l'unité et elle me trouve tout sorte de raison que c'est pas possible de le mettre là pour que à la fin me suggérer que je suis mieux de garder mon ancienne parce que mon ancienne est correct. J'avais besoin de quelqu'un pour m'aider et pour une estimation pas pour me faire dire que mon ancienne est correct et de garder mon ancien air conditioner.

S. F.

They installed a high efficiency York thermopump which never worked right from day one. For over a year they tried to rectify the issues with a multitude of visits due to wrong wirings, wrong dip switch settings, wrong staging controls, wrong drain pipe installations, wrong airflow settings, wrong plenum dampers, wrong freeze stat control, wrong UV light control, wrong thermostat control and so on. Two years on and I am still finding wrong wirings that are causing parts to break down and thus costing me thousands of dollars in repairs and hydro bills. This is unacceptable. I would definitely avoid them at all cost.

Summer Girl

Professionalism, reliability and courtesy by Danielle, Lukas and Steve Simard. Both Steve and Lukas provided excellent advice and service making sure that we became extremely satisfied customers. Danielle is an angel making sure all was organized behind the scenes. Thank you Click-Air for making our work environment so much more comfortable! We'll be contacting you for regular maintenance!

Patrick Fleming

Great customer service both from the office and the onsite technician. Cleaning of the central system ducts thoroughly done. Thank you Sal and Perry, see you again in 5 years!

Tim Coughlin

Very happy with the work done at my home. Had both furnace and heat pump replaced. All the staff are very polite and helpful

Daniel Plouffe

(Translated) Very satisfied customer. It's been a week since Click air replaced our old air conditioner with a heat pump. After several submissions, Vince is the only one who pointed out to us that a standard installation on our old central heating system could cause a problem. The Click air team carried out a quick and professional installation. We thank the entire Click air team and recommend it to you. (Original) Client très satisfait. Cela fait déjà une semaine que Click air est venu remplacer notre vieux climatiseur par une thermopompe. Après plusieurs soumissions, Vince est le seul qui nous a fait remarquer qu'une installation standard sur notre ancien système de chauffage central pourrait causer problème. L'équipe de Click air a procédé à une installation rapide et professionnelle. Nous remercions toute l'équipe de Click air et vous la recommandons.

Lauren Houghton

Professionals. Highly recommended ! We had our old furnace and oil tank removed. Replaced with a wall-mount heat-pump system and A/C for home. Vince and his team were courteous and answered all of our questions and impressed us with his knowledge about The options of various products on the market. Excellent and clean installation by Lukas and Yousef! In fact all three teams that visited were great including the oil tank removal team, that did not leave a scratch on the floor not a drip of oil. Thank you! Gerry & Lauren.

Melanie Wodzicki

Great experience with Click-Air! Exceptional service - Sal is especially helpful and very responsive and knowledgeable when it comes to answering questions. The team that came to the house was friendly, efficient and clean. Highly recommended.

Corey Kellner

The best food you can have its really good

Michael Cafaro

Was extremely impressed with the service I received from Click-Air today. They were extremely informative, efficient and reliable. I got a new heat pump installed at a good price and am very satisfied with the overall product and service. Highly recommended.

Claire Tung

We had service call at the end of November, we were promised for a report email to us but still we haven't get anything. Its been a month, very poor service

Ken Oliver

Just had a maintenance done and Peter as always was top notch, thorough, professional and knows his job! I always feel at ease and in good care with him and clic air! Also thanks to Sal for his help and making sure for smooth sailing! Thanks guys!

Bob MacKinnon

Our old unit "gave up the ghost" a week ago. We looked in repairing it but decided to purchase a new one. In one case installation could take up to six weeks;however Click-Air said they could install in ten days,and would do their best to make it earlier....which they did. I was most impressed with the personal service and integrity of the owner,Vince. We originally were looking at a unit that included a heat pump,but he said,given the location of the unit,it really wouldn't benefit us and that we'd be spending money for nothing. Another company who gave us an estimate made no such observation and were more than willing to sell us a system with a heat pump for several hundred dollars more. Enough said. Both members of the installation crew were professional and pleasant. Before leaving they made sure all was clean and in working order. Given how positive our experience was,I would have no hesitation in recommending them.

Picasi

Very professional people!!! Highly recommend them . And thank you to Salvatore, which is very professional too , does not push to sale , and recommends well. Its because of him I bought .

Victor F

I am a recently retired mechanical engineer who spent the last 35 years dealing with equipment suppliers and installation contractors, some related to HVAC. I was looking to replace a 33 year old heat pump that I suspected was about to die. I did a lot of research on equipment and contractors and got several quotes. Vince was very knowledgeable on all aspects of the different equipment he offered and how they would integrate with my existing forced-air oil furnace. Within a day of his visit, he provided a clear written quotation covering all the details and at a fair price. The office seems to be efficient and well organized. The day after I accepted the quotation with their on-line tool, I was contacted to schedule the installation and make the down payment. The installation was done 10 days later by a crew that were courteous, clean and efficient. All floors, from the door to the basement, were protected with runners. The work was done very well, leaving an installation that was clean and neat. I would highly recommend Click-Air for any HVAC work.

P G

We just added an HVAC heating and cooling system to our 1910-built house, which was not an insignificant challenge. Vince and his team rose to that challenge, coming in on budget and on time. Furthermore, dealing with Vince or his office was always very pleasant. The system works great and I've been enjoying my 20 degree home during those sweltering 35 degree nights. In our renovations, we probably dealt with 10 to 15 different contractors over 11 months, and Click-Air is one of maybe 3 that I would refer to friends or family without any reservations.

Jean Scarabin

(Translated) Expertise for our house. We thought we needed a bigger system and expensive folds, Click-air suggested we spend less and the result is even beyond our expectations! Extremely professional team who cares about the details and insists on leaving the place clean. Thank you for everything ! (Original) Expertise de pointe pour notre maison. Nous pensions avoir besoin d’un système plus gros et plis cher, Click-air nous a suggérer de dépenser moins et le résultat est même au-delà de nos attentes ! Équipe extrêmement professionnelle qui se soucie du détail et insistes pour laisser les lieux propres à leur départ. Merci pour tout !