Reviews of JMT Roofing and Paint Inc. (Contractor)

Jeff Poh

I was extremely impressed with John and his crew. They replaced the roof on my home and garage. A little background, the previous owner hired a roofing company that clearly didn't do a great job and after 14 years, that roof leaked. I called John and when he ripped off the shingles, he noticed that there was no sheathing/plywood, and only shiplap boards. He was still able to quickly get plywood and complete the entire job in less than two days. He kept me updated throughout, communicated well, cleaned up thoroughly. Thanks John for the great job and service. Will definitely pass along your information whenever anyone needs a roofer.

Lauren Hartt

JMT's was the third quote we obtained. While it was pretty much in line with the others, we were impressed with John's attitude, professionalism and desire to have our business. It took some time for this small job to get worked into his schedule but it was done right and well. The foreman, Kale, was a hard-working dynamo; extremely attentive to detail, meticulous in the clean-up, friendly and respectful throughout. A thoroughly professional and pleasant experience. Thanks, John and crew.

Simon Gee

We used JMT Roofing for our roof about a year ago and we were thoroughly satisfied. Called John again this time for a roof emergency for my mom on December 28, 2015 (a stat holiday). My mom's roof was leaking. No one else answered their phones but John did! More amazingly, he came out to give a quote within 2 hours. Very impressed! My brother did get another quote to be prudent and John's was less expensive. Luckily the rains stopped and we had John replace the roof and gutters the following week. John's crew was professional and cleaned up nicely. The job was completed in 3 days and now we have peace of mind! I would never hesitate to recommend John and JMT Roofing.

Susie Q

Customer service - Excellent, any problems or concerns were dealt with. Communication - Excellent, straight forward and John provided step by step photos. John and his crew were great, respectful, professional, and hard working. My roof looks awesome. Thank you John for a job well done. It was a pleasure meeting you.

Vic F

In January 2019, after a particularly heavy rain, we discovered that our home had three leaks in our roof. We live in East Richmond near Queensborough (New Wes)t and wanted someone local. My wife searched the internet and came across JMT Roofing and their good reviews. We gave John a call and he came over with his foreman and measured up the roof for replacement. Shortly after John arrived with a detailed quote and went over every detail with us to make sure we understood and were comfortable with his recommendations. The quote was accepted and the project scheduled. The JMT roofing crew showed up on the date agreed to and got right down to work. John came over every day during the replacement and went over any concerns, questions, or potential issues we had. John was great in advising us of what roofing upgrades would enhance the curb appeal of our home. We had the gutters replaced at his recommendation, as they were 35 years old and also were starting to fail. We had one minor call back for one of the gutters that was pooling some water. The crew came by and fixed the issue promptly and professionally to our complete satisfaction. The roof with the new gutters looked so good that we decided to paint the facia boards and added some trim to the garage door and windows. We just finished painting and are very pleased at the way everything looks. We have no hesitation in recommending JMT Roofing to anyone looking for a good firm with great people who truly strive to exceed customer expectations.

Natasha Brodowicz

After having my roof done by JMT Roofing and Painting Inc. I wanted to make sure that they receive a great review from me, as John and his guys where very pleasent to deal with. They have a fair price and the job was done right! Thank you JMT Roofing for a job well done!

Brinda Blanchette

Our roof was leaking and had problems with raccons in the attic. We called John as he had done an excellent job for one of our neighbours in our cul de sac in Surrey. He came down right away. Within a week we had a new roof and gutter. His customer service and integrity as a professional is top notch. We are very pleased with his quality of work and professionalism in dealing with us in all aspects of the work. Very reliable and dependable. Gets the job done efficiently and price is very reasonable. Brinda and Rob

Jonas Zimmermann

John was excellent as well as his staff and especially Leo. Great Job on the roof, Top Notch.

Lucie Zak

John was amazing in the beginning. They did do a great job on my roof and gutters , he also sealed our unused chimney. John is very personable and eager to please, he encouraged me to leave a five star positive review several times, so that I could win a contest. This was for a cash prize and a free gutter cleaning. Which I won 2nd place , giving me a smaller cash prize and a free gutter cleaning. With my new gutters I was supposed to receive a free cleaning and winning this contest brought me to 2 free cleanings. A year past and I called for one of my gutter cleanings and the run around began.... after a year and a half of back and forth and him avoiding my calls or giving me excuses he finally agreed to send his guys for a gutter cleaning. I want to add, in this time he did a neighbours roof but told me his crew was in Squamish. So one day one of his guys shows up by himself with a ladder, no knock on the door to let me know he is here or anything. spends about 10 minutes hand picking some leaves out of the gutters and leaves!!!?!?? Finally it occurred to me that I would never be able to render these free services as he flat out doesn’t want to follow through. Unfortunately I feel I need to write this review because I believe customer service is only his priority when there is money to be made.

Matt MacEachern

This is the 2nd time of hired JMT for our roofing needs. First to replace my own home. We were thrilled and hired them to do my mom and dads house. I trust them, they do good work, and clean up was impeccable.

Jacob Tran

John was excellent to work with. He was always professional and answered any questions I had. Keith and his crew worked hard, cleaned up and came back to resolve any outstanding issues. They were a pleasure to do business with.

Jack Chang

I wanted to take the time to thank John and his crew at JMT for their incredible craftsmanship and dedication to their trade. One would be hard pressed to find a group of such intensely hard working individuals who show up early in the morning working tirelessly to achieve perfection. John sent around 60 photos throughout the 2 days his crew was involved in re roofing our house. Incredible time and even more incredible quality work. I did not know anything about roofing prior to John, and after seeing his work I really noticed the difference when looking at another job my friend just had done by another company. We have already asked John to redo the gutters and will be his customer for life. Update 6/2020 This is the second time I have used John and his crew to reroof. Our experience the first time was absolutely amazing. John was transparent and honest. I never felt oversold. I wrote a review about it last time and it was for a house I was managing for our friend. There was no question that when I came to re-roofing our own home, I was only going to be with John. Due to the city announcing some sudden changes to their schedule in roadwork and potential impact on access issues, John was able to change his schedule to accommodate my needs and quickly set a date to do the job. He came several times in advance to prepare for the job and never got annoyed when I was feeling indecisive about the color. The crew came on time and completed the job with the upmost professionalism. Everything was protected and everything was cleaned up at the end of the day. Throughout I received photos from John to know exactly what was going on and to see an even greater detail the level of care and skill involved in his work. You can truly feel that everyone on the team has a lot of pride in what they do. Since the job finished there have been countless stares and people coming to us wondering who did our roof. I always tell them there is no one else to consider other than John’s company. A few months after the job was done I noticed some discolouration in certain areas on the roof. John quickly contacted the shingle representative to brainstorm what the reason might be and was fully prepared to pull off the shingles and replace them. Fortunately when Kail arrived we discovered that the issue was unrelated to the shingle itself but due to the fact that there is a lot of pollen in our neighbourhood and certain areas of the roof don’t get exposed to enough rain and a simple hose was able to rinse off all the brown and yellow discoloration. What I’m trying to say is that John will look after you and he will tell you as it is and he’ll service you like crazy to ensure that you’re happy. Please do yourself a favour and choose John for all your roofing and gutter needs. Yes his gutters and his gutter man Leo are also the best in town.

Trevor Moizumi

Thanks so much to John and his team. Responded immediately to a leak we had in our roof. Couldn’t be happier with this company and the level of professionalism!

Mike Ridge

Prompt service & Job well done - Thank You

Paul Rodgers

John and his great team did a replacement roof and gutters on my home. From my first contact with JMT everything was handled promptly and on time. My replacement roof was not an easy job as I had a cement tile roof. Johns team arrived when he said they would and finished the job in under 4 days! Pricing was more than fair compared with other quotes I received and considering the increased cost in lumber Also had Johns team do my gutters. Also pricing was amazing and the guys did a great job working till dark to get the job done in 1 day. So many times when you hire contractors you’re less than impressed. I would not hesitate to recommend JMT !

Kirk Linardis

Excellent quality service. We have a tricky, steep slopes roof. The men from JMT came in, ripped up and redid my roof in quick quality fashion. These guys are top notched. They protected everything on the ground, and ensured everything was cleaned up daily. I would highly recommend using JMT to everyone my roof has never looked better

Catharine Crow

I had a large garden shed in the back yard that needed a complete roof replacement (plywood and shingles). Even though in roofing terms it was a relatively small job, John and his team fit me in within a few days of the quote. Even though access to the shed was complicated, the were able to walk materials in and out and still complete the job in 1/2 a day. They are hard workers, they stay within the quoted price, are efficient and do a great job.

Marion Walter

Nov 29, 2021 - Further update on work done by John and his lovely employees: John was kind enough to send out his guys to put up my Christmas rope lights along the very topmost eaves today. Of course this isn't their normal line of work, but it just goes to show how wonderfully helpful they are! I really can't say enough good things about them. I have had the most positive experience with John and JMT Roofing. I watched this company replace several roofs on houses in my street so I was aware of the quality of the workmanship after watching those jobs. The price I was given was excellent and the job was really well done. They managed to complete the job with little impact on my prized garden. They cleaned up thoroughly each day after putting in 12 hours on the job. Kale and Xavier are really nice young guys who really care about what they do and how they do it. They work very hard! There were no nasty surprises, cost overruns, or worries about the job they were doing. It's nice to find a really good company doing a top rate job for a change. Thank you John, Kale and Xavier! I look forward to having you do the roof on my coach house in the near future.

Cari Gonzalez

My brother in law recommended John and JMT Roofing. From the second I met John during the quote, I knew we would be going with his company. He was honest, and forthright. He was reasonably priced, and followed his quote. I felt like John truly cared about our roof and our gutters, and didnt want us to be unhappy at all. It was a real breath of fresh air having honest dependable work being done. John was personable and you can tell he truly cares about his customers.

Alex Kwok

John was recommended by three of my neighbours (yes, he basically helped half of the New West Queensborough area). He was awesome to work with, knowledgeable, responsive and reliable. We actually did both our roof and gutter with them. The end result was great and the process was seamless. I'd recommend him to anyone who needs to fix their roof.