Reviews of Roto-Rooter Plumbing & Drain Services (Contractor)

Joel Johnson

Awesome company! Professional and friendly with great service and fair pricing. I will not hesitate to use them on the next job. James the technician that came was friendly and knowledgeable. A++

Colleen Hawkins

Excellent work and customer service. The black water tank in our motorhome was clogged and we needed it fixed before arriving at our next destination. Even though owner, Rob Stuve, was busy he was able to meet us that same day and clear out our tank very quickly. We were pleasantly surprised with how reasonable the cost their service was. We highly recommend Roto Rooter of Comox Valley!

Scot and Trish Fenn

Josh came and quickly and professionally cleaned out a blocked sink drain, replaced a pipe that was not to code and found a small crack in another pipe. He quickly replaced that too. They answer their phone, they call you back when they say they will and they show up on time. Friendly, polite and helpful. Thank you Roto Rooter, you are appreciated.

Croft Randle

My laundry room sink drain was old and leaking. I bought parts and tried to fix it but it was just too cramped under the sinks for a 75 year old guy with bad knees so I called Roto Rooter. Jason came by and had everything working and leak tested in less than an hour. Roto Rooter have become my go to plumbers and they have always treated me very fairly. They are fast, efficient and reasonable. I have nothing but good things to say about them!

Paula Anderson

I was pleasantly surprised at how good our garden and yard looked after it was dug up. Patrick and Aaron were informative and conscientious to put everything back the way they found it. Thanks P. Anderson Campbell River

Fred Cameron

Very happy with Roto Rooter, and especially with Jason. When a gas fitter was in our crawl space for another job, he remarked that he saw that our water heater leaking. Oh oh! Of course I never noticed... hardly ever go down there. Called a plumber (Plumber #1) to come for an estimate. Plumber #1 went through many related problems: tough to get the old heater out, might need two strong men to assist, will have to remove the central vac unit to get by -- a long tale of woe. He called back later that he could not line up two strong men for a while and maybe we should go elsewhere. FINE! Saw at their web site that RR does hot water heaters... didn't know that before. So called. Jason came out the following morning and looked it over. Will have to lay down cardboard to protect wood floors, but other than that "no problem" he said and gave a quote. Quote looked better than one from Plumber #1, so called to accept the estimate and Jason was available the following morning. He showed up on time next day with our brand new water heater (and treats for our dog). Laid down cardboard and got on with things. Two hours later the job was done.... and without the side-issue warnings of Plumber #1. And Jason did it all himself. Jason also came out a couple of months back for a leaking toilet. Did a great job there too. We are very happy with Roto Rooter and will call next time we have a plumbing issue.

Julian Bryan

Very helpful and kind.

Gerry Bishop

Great service. Great guys

Howard Shanks

Bob was right on time. Cleared my kitchen sink drain in about 30 seconds and DID NOT CHARGE ME! I would definitely recommend and would definitely use them again. Thanks Bob ????

Chris Eddy

*Highly recommend* Excellent, prompt and professional service! Thanks for quickly assessing and treating the plumbing issue. Very reasonably priced.

Robert Tutt

Rob and his crew were simply amazing! Prompt response to deal with issue even though hampered by some of the worst weather in recent memory! Kudos to a job done well and quickly! Thanks again!

Katherine Kirk

Excellent always the best

Santiago Malvido Ugalde

Amazing service!

Matt Charlton

Called twice a few days apart because no one answered the first time. Was greeted by an incredibly rude operator who told me they were busy and not to call back.

Joanne Ford

Joan in the office was friendly, quick to respond, she even took the time to respond to personal comments in my email (example: taking my puppy for a walk on a beautiful sunny day and her response was enthusiastic for our activity instead of just acknowledging receipt of our email). Jason our plumber provided great quality workmanship and the service was amazing. He was punctual, hard working, friendly, and knowledgable. He changed our entire house from Poly B to Pex pipes, created a new whole system water shut off in a much more convenient location, and fixed some other minor issues around our home. He was enthusiastic about his work and also excited when he found we were fellow cyclists. He gave us great suggestions for safe and enjoyable rides in the area (and beyond), shared with us a few of his favourites, and suggested a good bike shop to visit when we need service.

Vivian Hupe

Excellent customer service!!!!!! They are so friendly ,,The lady in office , the fellow who answers after hours call and the young fellow Rick who came to our home to do the job, ALL treated us so well. Their prices are very reasonable and they don’t fool around they get the job done. ????

Kelsey T

I called Roto Rooter to have my perimeter drain assessed and scoped for possible blockages. They came the next day and scoped the whole perimeter system, cleared a couple of small blockages and took the time to educate me on how to maintain the lines and manage them going forward. I can't say enough on how much I appreciated the work and education they put in with me. The cost for their services was surprisingly cheap in my opinion. I trust them and will recommend them to everybody I can. Thank you.

phil lanyon

Excellent service very prompt and work was professional cost was very reasonable would use them again for sure

Shawn Campbell

Always there for us when we need them. Excellent service! Great crew to work with !!

Myra Dayne

The best experience that I have ever had with fixing and replacing my hot water tank and installing new shut offs and taps. Clean and very professional job. Would recommend highly and will definitely use again if I have problems. Thank you Jason

thomas martin

Great job.

Gregg Van Hierden

Great service, showed up on time Fair price

Matthew Filipponi

Very impressed with the prompt professional service provided by Dave he unclogged a problematic perimeter drain in no time. After clearing drain he scoped it to make sure it was completely clear which I was able to watch for my peace of mind.