Reviews of Rock Solid Countertops (Contractor)

Bev Harris

We had a very positive experience with Rock Solid Countertops. The craftsmanship of the backsplash was excellent, as was the helpful service we received. We were so pleased with the prompt and friendly communication we had with Chelsea. Thanks so much!!

Karun Koernig

From the moment we walked into Rock Solid countertops we noticed a difference, the store manager Chelsea answered all our questions gave us samples and made really astute recommendations. We did shop around, and found Rock Solid to offer great value, and really short turn around times. It was actually about twice as fast to get back into our kitchen, which makes a big difference when you are on a makeshift kitchen for over a month. I always got amazing responses, both in terms of sales, but also technical questions, and precise drawings. We also were recommended to wait on the backsplash choice (notice in the pictures there are none). The end result of the counter install was stunning, and ON TIME!!! We couldn't be happier. All in all a great experience I would repeat with my next project. NOTE: The project in the pictures is almost done, just waiting on the backsplash. Rock Solid recommended we put a couple of samples there for a week, to see which we liked best.

Peter Colins

We were excited to work with RockSolid although we were warned about some rather poor service a friend of ours received from the Courtenay office. Having shopped around we found the Courtenay office to be very unhelpful. The lady didn't seem to have the knowledge or support we hoped for, and was not responsive to our questions. We took our business elsewhere.

Harris Idiens

Great service experienced staff

Michelle Campbell

Chelsea we are so happy with our new tabletop! Thank you so much for helping us find a great solution! You were simply amazing and so knowledgeable about your products! I am sending photos so you can see how lovely it looks in our dining room! Your team of installers were fantastic and so professional! They came in and surveyed first then brought in our table top. They were so professional and knowledgeable, they even answered some questions about our kitchen countertops and told us they could help if we ever needed it! We are over the moon excited about our experience with your company and could not wait to say thank you! The installers even took the time to stop and pet my little dog Luca who is slightly bigger than Noodles but just as deserving of the scratches! Thank you and your team so much, we are so thrilled! ❤️ Thank you from the Campbells! Sent from my iPhone

Braden Davies

Rock Solid Countertops has amazing customer service. All my questions were answered professionally and promptly. They provide competitive quotes and the work gets done within the stated timeline. I highly recommend.

S C

Ended up going with a different company as the service wasn't great.

Nathan Rothgeb

Rock Solid did an excellent job of installing my new and beautiful kitchen countertops.10/10 would recommend.