Reviews of Modern Windows (Contractor)

Wendy Stachiw

We had replacement windows installed and the technicians were friendly, courteous, professional and knowledgable. They were able to fit us in quickly when they had a cancellation as things were quite backed up due to Covid. The office staff is also very friendly, courteous, professional and knowledgable.

Gillian Shoemaker

Beautiful windows on a mobile home! Great install team. The trim guy did a fantastic job on the inside casings. We saved a ton of money in our budget when we realized the interior trim and labour was part of the price and the exterior didn't need additional trim because the window itself a had wide casing. 5 STARS!

Linda Crozier

Great customer service, our installers was great, very professional. The whole team did an outstanding job.

Jamie McIntosh

18 months ago we made a huge investment in new gutters for our cabin. The old gutters had lasted about 20 years and were starting to show some signs of their age. We decided decided to replace them with new ones from Modern. 11 months ago when we got a bit of snow a huge section of the gutters came off the roof. It was obvious that Modern did a horrible job installing the gutters. They used very short screws and in some places it was about 6 feet between screws. The only thing worse than the installation job has been the customer service since. For 11 months they have lied about coming to rectify the problem. I recommend you find another company if you are in need of gutters.

John Bonell

Great work. Will have more windows replaced by Modern windows.

Ron Taylor

Excellent product and great service. I purchased some custom aluminum windows for my renovation. Many thanks!

Joe Caldarone

My wife and I are very pleased again with Modern Windows products and their staff. In the past we have had windows installed in our entire house and they looked amazing. Now we decided to go with new gutters to update our house even more and they make our home look that much better! Thank you for all your great work. These guys are #1! Joe and Heidi Caldarone

Carol Northey

We have had both our windows and gutters done by Modern. The staff are efficient and knowledgeable.

Eric Scott

I ordered and had window installation done by modern. There were a couple issues I noticed with the install which once I mentioned they were quick and prompt to remedy. I wish modern was in tuned with the latest efficiencyBC rebates as they were not as helpful as I hoped when I was inquiring through them about the rebates and the R values on their products. Turns out the windows I ordered from them didn't meet the specs for the rebate and I was under the assumption before buying that the ones I ordered would meet R-value required for rebates. Other than that modern windows are nice looking and the crew did a good job finishing them!

Brooke Price

Can I give Modern Windows 10 Stars? What an outstanding experience from start to finish with this company! From initial consultation with Dave…who listened to my ideas and gave me suggestions for maximum efficiency and design that I hadn’t thought of…to the friendly and efficient office staff that kept me in the loop for my order and installation…and then to installation day with Ryan and Tom who were so professional, thoughtful and talented!! They worked so hard to have the entire job done in two days….15 large windows and a huge sliding door…all installed, trimmed inside and out, and cleaned to a sparkling finish! And the product!!! These beautiful windows have totally transformed my 1968 home into a palace!! They are so stunning…I couldn’t be more pleased if you gave me a handful of diamonds! Some other major bonuses to these windows that I noticed instantly…I slept better last night because everything was so quiet! No outside noise…and my noisy furnace which usually goes on and off regularly to maintain a level heat…didn’t have to do that! All I can say is WOW!! And THANK YOU so much to Dave and his awesome crew!!! Y’all ROCK!!!

No strings attached !!!

Bait and switch - Big full page ad promise to match big box store prices on deck railings. Then overquoted by 50%, said their product was much higher quality (it wasn’t). Then charged me over $100 for 2 wall brackets that retail for $15 at HD. When I questioned the price, the staff laughed and said “Don’t like it? Then go shop at HD.” I haven’t been back and never will be. We’ve spent over $50k elsewhere on renovations since then. In response to Modern’s comment - yes indeed is was Modern and it was over 10 year ago. And I will not be doing business with this company again. Ever.

Colleen Currie

Our windows were well priced, well built and delivered on time. The office staff were pleasant and punctual with communication. We will call Modern again.

Linda Price

Love our new windows thanks Dave and crew

Michael Pearce

Helpful people they saved me a lot of money on new windows for my renovation.

Scott Van Achte

We rebuilt our deck and had Modern handle the new vinyl installation. The new deck looks great! We finished up the new railings ourselves (still a little work to go!) and combined with the new vinyl are very happy with the entire project. If I were to offer some criticism it is that they were typically slow to respond to email, sometimes with delays over a week. This did not ultimately change the install date, and was not a big enough deal to remove any stars from this rating, but if you require an immediate response I suggest phoning rather than email.

sarah mcclean

We have used Modern for many projects over the years and continue to be impressed by the quality, but mostly for the exceptional customer service. They are always willing to go the extra mile to ensure we are happy!! Even when we made a mistake on a door direction they without anyany questions asked, suggested it get fixed and they took care of it without any additional cost to us. It is for things like this that will always ensure our loyalty to them in Powell River!

Nancy Hamilton

Modern Windows is a reliable business in Powell River. I had them do some custom screens for our home and we purchased a used window for our bunkie. Their personal service for jobs big and small makes the experience effortless. They deliver quality products in a timely fashion. Pricing is reasonable as well. Highly recommend.

Jeremy Hagberg

Ryan and Larry were very knowledgeable, and spent the time to answer all my questions. Very positive experiencing! Use em!

Harry Zroback

Job was done very quickly all good everything works the way it should will be using them again soon

Anne Bailey

Dave and Ryan installed 2 windows and did a great job! On time. With respect. Considerate. Friendly. Great guys (even my dog liked them!)

Carol Bates

A company that is easy to work with. The workers were very personable, hard working and accommodating. We recommend this company for the products and workmanship.

IIclouds-

We had a horriable experience with courtenay store , they are very disingenious Derek, Pete and the general Manger Dave and because of these 3 it cost us an extra $776 Also when we ordered our windows in June to be installed for September none of our screens came so we had to wait over 6 weeks for screens and the floor lock for the Patio. We also were charged the final payment with out be told and with out the work being completed which is in there contract that final payment will be made when work is complete. You are all very disingenious and those 3 men know it.

Nathan Demers

James was so quick to respond with a quote. Job was done quickly and professionally. Overall a great experience. Would recommend to anyone!

Ashley Cunningham

The prices were great (matched the quote to the penny), the installer (Dave, I believe) was friendly, the work was done quickly, completed before the expected timeline they gave us, and the window product is AMAZING. They took away all the old material and all we had to do was vacuum a bit of dust after the installation! We're very satisfied and will be using them for all our future window projects!

Eric Stenberg

Modern Windows provided materials and installation services that were professional and courteous. We felt the value for price was excellent. I will recommend Modern Windows to others. Thanks.

jacob gregory

Not only did Modern do a great job on the install, the owner had personally come out to do the estimate, and gave us a great deal. I would definitely get them back again.

Karen Forshner

Great service and price

Julian Alphilbert

My sincere thanks and gratitude to the staff at Modern for a job well done in the installation of additional guttering on our roof. Your professionalism coupled with the friendliness of everyone we encountered serves as a catalyst to make me want to conduct business with you again!

Katherine Kirk

Did our stray window multiple units excellent thanks

Dimitrios Malamas

I have been dealing with Modern Windows for the past 6 yrs for my personal and business buildings and I have to say super awesome service and products. The people at Modern Windows are fantastic....super knowledgeable and customer service is above and beyond.

azlon keith

Great job on our big beautiful windows! It was very nice to have so many choices in gutter colours, railings and doors. The delivery and installers were friendly and professional. Happy to do business with such a great local company!

James Churchill

Gary and his crew have done all the windows in my house, workshop, and now my garage, as well as all the eavestrough and downspouts. Modern wasn’t the cheapest, but they were the best value.

Paul Nash

Great customer service (very helpful, professional and responsive) and they did a good job on our new window screens.

Sandy Nelson

We recently had an aluminum and glass deck railing installed on the house we are building in the Gulf Islands. Dave Eliason was very helpful with product selection, considering we could only email photos to him, and he helped us with the logistics of getting the job done on Saturna Island. Larry installed the railing efficiently, and provided excellent advice for our situation. We wouldn't hesitate to recommend Modern. Thanks! Sandy and Don Nelson

Gloria Sponselee

Would I recommend MODERN? Absolutely!! Twenty years ago MODERN put the gutters on my new building. Eleven years ago, I had six Windows, a patio railing with glass inserts and a patio roof and posts done. Those items look as good and perform as well now as the day they they were installed. Pete just finished installing a set of French doors to the patio. I told Dave what I wanted. He gave suggestions as to my options. We discussed the pros and cons as to cost effectiveness, maintainance, looks, energy efficiency and material used in construction. They were put in last week. I AM SO FREAKING HAPPY WITH THEM!!! I see another long term, MODERN, relationship in my future. Thank you Dave and Peter. Professional, helpful, courteous ... jobs well done from start to clean-up finish.

dorothy smith

I had the pleasure of Modern Windows, Courtenay,B.C. install our windows in our home, from the first initial visit from Dave to measure and do a quote, to the two gentlemen installers, Ryan and Tom I believe were their names, were by far the most honest people I have had the pleasure of dealing with. When they were installing the windows they made sure my two furry guys didn’t escape, they were extremely neat and tidy, no mess left from their cleanup and very friendly,personable, mannerly and most of all respectful! I would recommend this company and would have no problem getting them again! Tanis was very helpful in the showroom and Jolene was accommodating with working around my schedule!!

Paul Helpard

Modern is a full service shop with great Windows, doors and gutters. They also are always available to provide service for their products, even many years later!

John B

Excellent Service from James , delivered to my door , even made a change which he took care of promptly , I recommend Modern Windows

Hans Le Erichsen

I ordered a couple of windows and had them installed. The work was on budget and done a head of schedule. The installation team went above and beyond to get the work done safely and professionally.

Kim Long

Modern has always provided us with excellent customer service. We have had windows replaced over the years, and have always been happy with the product, and the installation. Recently, we renovated our master bathroom, and Dan was extremely accommodating and helpful throughout the whole process. He assisted us with making decisions with respect to our glass barn door, mirrors, and shower glass. Stew is both personable, and knowledgeable, and did a wonderful job installing our barn door. Rob does a fantastic job of installing windows, and he is always a pleasure to deal with, as are the other members of his crew. I wouldn’t hesitate to recommend Modern.

Robert&Glenda MacKenzie

New windows were installed. My only regret is that I used other window installers for other jobs. Great job, THANKS.

Bonnie Vance

tHE qUOTE WAS Accurate, the men were polite, and very helpful, and the were more than willing to go the extra mile. i could not ask for better. I have already sent them more business.

Jeff Peters

The people were awesome,great service thanks guys

Nova Cleghorn

The service was great. They arrived on time and spent the day installing a door. It was done to high standards and more than met my expectations.

Liam Bishop

We are more than happy with our new windows. What a difference they make to our house-no more moisture laden panes, considerably less noise from outside and, of course, great appearance . The entire installation team were fantastic-professional, courteous and efficient. An outstanding job! I highly recommend these skilled gentlemen .

Maria Belrose

Everyone and everything, from the quote to the finished product was professional, on time and on budget. We highly recommend Dan and Gary and their team!

Will Buchan

These guys are a joke, Absolute waste of my time and his I guess. Derek came to look at giving us quotes on Duradek, Windows and Doors for a renovation. He came on a Tuesday, said he would get us a quote by Friday....or the following Monday, I said OK. it seemed like a long time for a quote on 10 Windows and a Duradek price, given he measured everything when he was here. I called on the Wednesday and no record of any quote in the system. The nice person on the phone said Derek and Bill were there, and she would ask him about the quote. Derek didn't even have the courtesy to pick up the phone and apologize for the delay, and just passed onto the person on the phone that he was working on it. Whatever..... I was warned about them, Should have listened, i guess. I cancelled the request for quote. IF its this prompt for a quote, imagine what service I would have received if I had pulled the trigger. Sad service.

Dan Postma

I have been using Modern window since the 80s. All my homes have had Modern's windows. Even shipped them out to Alberta in the 90s for our house. Now my daughter's house has all new Modern windows. I just ordered three more for my parent's home. If it wasnt for Dave I'm not sure where I would go. Love this company. Great products!

Kim Miller

Dan came to my lake cabin by boat and measured my windows. Made my windows and I picked them up. The employees were great loading them into my truck, once the admin lady found them. I’m very pleased with the windows.

mike mischke

outstanding product. we ordered some clear anodized aluminum windows and doors for a small cabin project. beautiful product, very detailed. and the large sliding doors glide with no effort. if you are looking for a top quality product this is your supplier. mike and jennifer sunshine coast, bc

Jennifer Herron

The staff were always polite and very helpful. I am very happy with the quality of the product.

TheRaven099

Excellent service and installation!

Chris Bratseth

I appreciate the attention to detail and product!

Lynn Breese

After some initial difficulty in diagnosing the problem with our garage door opener, the issue was resolved to the customer's satisfaction in a professional manner. This company values its customers and provides good service.

PR Foodbank

Very fast response; problem fixed within a day of contact. Impressive service!

Rick Doucette

Some one star reviews and five star reviews. Unfortunately ours is a one star review. Things started out well. We stopped in for some info and arranged to have a quote done that week. Bill came out and measured and supplied us a quote on November 5. There were a few mistakes with the quote so got a new quote on November 8 and we called in a deposit that day. The estimated time to do the job was roughly 3 weeks away. So time goes by and we hear nothing. I contact them on Dec. 2 to get an update, but was told the scheduling person was out, but would get back to me. So I waited...again. No reply so once again I contacted them on Dec. 12. I got a phone call back and a bunch of, for lack of better words, excuses. I was then promised that I would get a call back that day, probably quite quickly as the manager was out for about 1/2 hour. Looked like they had an opening for this week...the week of Dec. 17. Well you may not be surprised to hear, but once again I received no call back (today is Dec. 18) and they will be closing on Dec. 21 for the holidays. I thought that we were still supposed to be in the "honeymoon" phase of our relationship...after all they haven't even installed our windows yet. If I could start all over again I wouldn't be going with Modern. I can live with hiccups and delays as long as I am kept in the loop. However a complete lack of communication and the consistent inability to keep simple promises (like calling me back) is not an indicator of what I would call a reputable company. I hope we get our windows at some point and that they don't leak. At this time, however, I'm not hopeful.

Mary Young

Windows replaced and new windows installed

Debbie Hodges

Helpful professional staff

a latreille

I contacted the friendly and very helpful staff in the Courtney office and they made sure to expedite my Bathroom window delivery. I received it within 10 days. This was extremely helpful during my bathroom renovation and my contractor told me that everyone else had a wait of 2 months . Thank you.

Albert Englehart

I had this company install dura deck on my back deck. Due to high demand, it took a few months for the instal to be scheduled. Ryan, the installer, was fantastic! Always professional and courteous, his meticulous attention to detail resulted in a beautiful deck that should be around for the next few decades. I am very satisfied with the end result and would highly recommend this company if you are looking to have Dura deck installed.

Neil Allan

They did a wonderful job on our window inserts that were being replaced from a different manufacturer, 5 to be exact were changed out. no mess, on time. I recommend modern windows

Jill Day

I love my new patio cover. It matches my house nicely. It took only two days to install. The installers were very helpful and nice. It has withstood a strong windstorm already. I am looking forward to enjoying it this summer.

Raymond Fairweather

very well done work, friendly crew, great service. Thanks. Very through work and great attention to details.

Stewart Tara Westwood

We are very impressed with our new Duradek vinyl deck membrane installed by Modern Windows. Larry and Ryan's meticulous attention to detail shined through during installation with their knowledge, expertise and skilled craftsmanship, and we are thrilled with the result! These men were very hardworking, completing a 600+ sq. foot deck in 12 hours plus travel time! Both were extremely courteous and personable too! We would like to thank Dave Eliason and team for their graciousness and professionalism while answering all (and we had MANY) questions throughout the process. We would happily recommend this company for your decking needs. Stewart & Tara Gold River, BC

Michael Murphy

Excellent technician came to the house to adjust doors and screens.

William Fisher

Just got the last of my new windows installed. What a great job. Ryan D and Peter did an excellent job,very professional. The quality and workmenship of the windows was flawless. I would not hesitate to recommend Modern to all my friends. The stsfff at the office was also very helpful, so a big thanks to everyone at Modern.

J Stuff

Excellent work, very quick and leftvthe place clean

Larry Johnson

I work there

jerry mcarthur

We had an excellent experience w Modern. Stopped in showroom w questions. Very help full. Two measuring visits and a few weeks later A very quick, professional install. Very happy w product. Added extra value to our house as the new windows were a positive selling feature. No hesitation in recommending them.

Linda Mcknight

Many thanks to Dan and his team for their great work on our renovation. The windows, deck, railings, and glass shower are all spectacular to look at or through and the workmanship on installation is perfect!

Elmar Nabbe

good !

Colin Crooks

Ordered a custom window. It came early and was a perfect fit.

Jim Cairns

My wife and I have used Modern Glass (Powell River) on several occasions, the most recent was to have our deck resurfaced with Duradek. The installation took longer than we expected but the job was done very professionally and the finished product met all our expectations. I have no hesitations in recommending Modern Glass as a competent and reliable contractor.

Julian Biagi

Such great service with modern. Crew made the instillation of the new windows painless, and they did a fabulous job. Instillation team arrived 2 days earlier than scheduled, and made quick work of the windows. Couldn’t be happier with their service, and will use again.

Warren McQuillan

I recently had Modern Windows in Courtenay replace a leaking window at our home and also replace two picture windows and sliding glass door at a property at Kye Bay. 100% satisfied! I was very impressed with the staff, both at the store and in the field for their thoughtful recommendations and professionalism.

Susan These

I'm delighted with my windows and workmanship. Would recommend them to anyone interested in window replacements. Thank you so much..

hughes cote

Will never use modern window again!!

Cymry Morris

just had beautiful new gutters installed by modern windows . I highly reccommend their work. i also got 13 double paned windows delivered fast ,safe, a professonal job well done THANK YOU TEXADA ISLAND INN

Ron Dworski

We had all of our windows to our house replaced with thermal windows ten years ago and Modern did a great job. They still look great. We decided to have Modern replace our aging front door this year and we are glad we did. Great products. Super installers.

Debbie Duyvesteyn

We had a bit of an emergency with one of our garage doors at our business, only one phone call to Modern and within 20 minutes it was fixed. I can’t say enough about how amazing the service was. We will definitely be a returning customer!

joyce bredo

Very happy with the installation of my windows.The installer is very knowledgeable and efficient. Will definitely call this company again.

Carla Eliason

My husband and I recently built a house. Modern supplied the windows, doors, gutters, garage door, and some glass and mirrors. We are extremely pleased with not just our builder, Integra Homes, but also all the products and services that Modern supplied! We highly recommend Modern to anyone looking for these types of products.

Marissa Johnson

Very professional, reliable service! I found them to be far and above any local competitor when it came to communication, and helping me find the best solutions for my renovation. Won't be wasting any time sourcing a window supplier next time!

Alfredo Tura

I had a very complex job to fix my solarium. The structure was built poorly and was leaking. Modern windows' staff took care of this difficult and fragile roof, without causing any damage to the glass and they re-built it to perfection. The workers were kind, professional, clean and punctual. The price tag was very reasonable. Great team!

Liza Gurney

Dave Eliason was a pleasure to deal with. Modern is a reliable, trustworthy company with a great product.

Christopher Young

Overall experience of supply and install was seamless. Solid communication from beginning to end on behalf of knowledgeable staff. Product quality is of note, install was timely and professional. No corners cut, no time wasted. Efficient operation. Highly recommend.

Tobias Slezak

Great Service & Value - couldn't be happier.

Morley Cruikshank

Work was done well, fast and as required. Great Job

geo bowron

Appears to be good quality workmanship and was completed conveniently and efficiently.

Pauline Fox

The installers cleaned up after themselves and were quite efficient.

Lorna Doell

Great work! Polite, friendly, and talented workers. Came back to fix something I screwed up.

Jose Toku

Modern Windows did an amazing job in selling and installing a 60 feet glass railing on my beach cabin. Regardless of the install being located on Savary Island, which is pretty complicated and a remote, Dan's entire team was awesome. They were on-time, polite and professional all the way thru. From my first call to get a quote to my last call to confirm warranty, all was smooth and cordial. It was the best experience I've had in a long time in the area. I absolutely recommend them. The most important factor for me was their transparency and willingness to make sure the job was done to our satisfaction. It seems simple, but in reality its hard to find great professionals that care. They have earned a customer for life. :)

Nelson Davies

They installed the window and were quick . They cleaned up after leaving the house looking like no work was ever done . The window looks great and let’s great light into the room. Always recommend Dave and his team .

Blair Pettis

Exterior deck railings

Craig Lloy

Request an estimate for replacement for patio door as it keeps coming off the tracks. Derek arrived on time and provide sound advice regarding corrective maintenance which ended up saving us money in the short term. Still plan on replacing the patio door and all windows down the road. Thanks for the excellent customer service.

Melanie Amato

If we could give more stars we would. We purchased a window on a budget and Gary was amazing. We just had it dropped off and the delivery guys were also amazing. Carrying it right to its location. We would definitely recommend Modern Windows and if we ever need more windows in the future we will be back for sure! Thanks

John Smelt

Very good service, polite, friendly and professional.

Rachel Bell

I had the glass in two of my windows replaced and they look amazing! Service was efficient and fast. Thanks Dan!

Dan Thompson

Prompt and professional service.

Dot Campbell

Quality, efficient and on trend. My husband and I are very happy with the new window that was locally manufactured . Rob our installer, measured delivered and installed our new product and was a pleasure to work with again. as he has installed some windows for us previously. Thank you Modern

h c

Poor craftmenship! All the windows and patio doors that they installed all leak! They eventually came and fix the leaks by just caulking the mouldings.

ted powell

been working with modern for many years they have done my windows, doors, patio doors, decking and railings. All products have been great with no issues over the years. Recently put an extension on my back deck and they joined the product to the current deck. Installer was great did an awesome job and really knew what he was doing. Very happy as always. Will be back for the next project!

Alina Murphy

Great customer service, our installer was fantastic. The whole team did an outstanding job.

Vince Goff

Provided replacement glass. Good service, I'm satisfied

Hudson M

My girlfriend and I selected Modern because of a stellar reputation, but our experience was exactly the opposite. The first day of the install, a woman showed up distraught, looking for the previous owner. The installers gave her my GF’s work location, where she went. They would later say they thought the woman knew her, but this was not the case, as they had also said my GF would be easy to spot. The state of the house was very disappointing. There was dust everywhere. Though they were installing a window 2ft from a bookshelf, they hadn't bothered to cover it. Dust was all over dozens of small items-- very time-consuming to clean. In another room, a box of small, valuable items was covered-- we had to borrow an air compressor from a friend. The installers had draped our hand-knit wool blanket over the couch, meaning they knew _something_ should cover it, but didn’t have that item (dropsheet). Several of our dishtowels were soaked & covered in sawdust, and the bathtub had lots of dust and shavings. The mess in the house indicated a lack of foresight and disregard for the space. A few days later, when spraying some cobwebs, a significant amount of water leaked into the window. My girlfriend phoned July 9 and spoke with Dave Eliason, general manager and part owner, telling him about all the issues. He said he would address them. Meantime, the 2nd CC payment, which she was told would not be charged until her concerns were addressed, posted. We didn’t hear from Dave, so I emailed him on the 18th, reiterating our concerns. He said he had been waiting for pictures of the leak; I immediately sent a video, then another on July 23 when I didn’t hear back. He replied he hadn't received the 1st email but didn’t have the drivers for the video, and that he might need to it in person. Dave came by on Aug 1 to look at the window (he said that he had to see it in person anyway-- so why the pics?). He said someone would be by to fix the leak that week. This person (different installer) showed up unannounced on Aug 3, the 2nd time Modern installers had come without scheduling (the 1st was the 1st day of work). I told this installer I hadn't tested the other windows. That's okay, was his response, he could "see it". I wonder why the other 2 installers couldn't. Based on ongoing sour experiences I emailed Dave Aug 3 relaying the event, and saying his response to our concerns was unacceptable. It took him until Aug 8 to respond; he said he would be away until Aug 14 and would issue a credit and “get back to you as soon as I can." That happened 6 days after his return on Aug 20. Dave offered my GF a $300 refund on the job (later increased to $400), which on an almost $9000 install does not seem sufficient our hours of extra work and the fact that getting any response from him was difficult. Yes, you read the timeline right-- it took almost a month and a half for Modern's general manager and part owner to address the concerns of a disappointed customer who had spent a major amount of money with them. A drywalling contractor later made drastically less mess than Modern had, even though he was cutting, mudding, and sanding, which showed us how a contractor should take care in a home, which Modern hadn't. Modern's contract stated they would "take proper care and attention to your surroundings", so they did not fulfill the work they agreed to do. The office communicates poorly, the quality of work of their "lead installer" as identified by their GM is poor, and customer service even at the level of General Manager and owner is terrible. Based on our experience, I would never recommend Modern to anyone. **edit to respond to below: Dave shouldn't be surprised, as his service was slow and his attitude felt dismissive. talking about bad service after the fact does nothing. **later noticed 2 screws improperly installed: 1 had so much play it could be moved from side to side with a slight touch. this, as installed by their "lead installer"

Audrey Cameron

We recently had Modern supply and install Duradek, Larry did a great job on the installation and the deck looks really nice. Last year we had Modern replace all the windows in our home. They were very accommodating in working out the installation around my husband's heart surgery. Ryan and his crew were very courteous and did a super job. We love our new windows, our home is much quieter, warmer in the window and cooler in the summer. We had one window with faulty glass and they came and changed it out no problem. We definitely recommend Modern. Everyone from start to finish was friendly, reliable and efficient..

Brad Mielke

We were very happy with the level of service provided by Dave and all the staff. We are very happy with our new windows and sliding doors. We will definately use modern windows for future projects.