Reviews of Casey Mechanical Inc (Contractor)

Mark Girard

Excellent service with our new installation. Also thanks for passing on a promotion which allowed us to get a better furnace at the same cost as a lesser model. Not all companies would do that. Before the purchase Richard was very helpful and suggested where to put an extra hook up which saves doing it later at more cost. A local company that you can talk to. Thanks again.

Andre Gibeault

I would like to take this opportunity to thank Casey Mechanical for all the great service we had over the last 10 years. All of their technicians including Shawn and Alex are professional and very pleasant. We bought a Carrier infinity furnace 10 years ago and we are very happy with it. It runs very quiet and performs very well. The installation was done quickly and professionally. Shawn comes to do our regular yearly maintenance on our furnace, and I would highly recommend it to everyone who owns one. I must also add that Wayne, the owner of Casey Mechanical recently helped me with an issue over the phone on a Saturday to save me some money. He ask me to check a few things before sending someone over and I did. The problem was resolved with his knowledge and I was so grateful. I can't thank him enough. You are the best Wayne. My wife Sandra and I appreciate you so much. Can we take you out to dinner? Thank you also for the information you gave me for a central air unit. I will buy one from you in the spring. Cheers!!! Andre Gibeault & Sandra Murphy

D L

They installed a furnace and air conditioner in my home... Top notch service and and the crew that installed wouldn't even stop for coffee which I offered them... They worked in a very professional manner and left my home clean...

Barbara Durette

Wayne's team did the installation for my pool heater. I met Wayne while building my home with Grant Marion Construction and he was very professional and knowledgeable. They were on time, efficient and that really made me extremely happy since there are a lot of moving parts to this job. Thanks Wayne! Barbara Durette

Kent McDougall

Always friendly and eager to help. Very busy in the spring but if you can allow them to schedule an appointment you're getting the very best!

Michael M McDonald

Bryan and J were our sevice guys, Casey Mechanical Look! this company is great because of guys like this. Super pro all the way . I had a complete conversation from oil to propane. These guys were stellar in every dept. Wayne? Take these guys for lunch and beers. They are making your company shine. I'm super pleased at the quality.. thanks guys. You are pros. We love our new smoothly quiet, efficient propane furnace.

Bernadette Lalonde

My relationship with this company only recently started when I had to replace my furnace filter...$135 filter...as you can imagine I wasn’t super happy because I couldn’t understand why it cost that much. The staff on the phone was super helpful and then I met the owner while I was waiting to pay. He started speaking to me about my furnace, explained the ins and outs of my filter and what it actually did. I was reassured and then felt better about the cost. In the conversation he also told me that getting annual maintenance was a legal requirement...I was skeptical, because I’m new to Ontario and had never heard of such a thing. Legal requirement or not, I booked a maintenance appointment that day. Fast forward a couple weeks when my furnace gets cleaned, the tech told and showed me how dirty it was and said that in his professional opinion he was surprised it hadn’t died. SO a HUGE THANK YOU to the owner for taking the time to speak with me that day and having the patience to respond positively to my skepticism. Because of that conversation he probably saved me thousands of dollars and I have peace of mind that my furnace will keep us warm this winter.

Miss Kalil Reads A Book

Impressive sales and service. There is a reason they have been in business for 25 years! I called the owner to compliment him on his " Furnace Faeries". The team came in and removed the old furnace and installed the new high efficancy furnace with no mess left behind! No garbage, no debris, no packaging even! I wouldn't even have know they been in my house if it weren't for the new equipment. That is such a respectful and professional policy. I can tell you that wasn't my experience when I bought from a different company years ago! Good job Furnace Faeries. Sherry

Julie Hehir

Fast call out but when it comes to client updates ....... left to be desired.

Louise Landry

Dedicated service and management. Thank you

John smith

Full Service Support - We recently had a new Carrier Infinity propane furnace installed by the team at Casey Mechanical. They removed the old oil furnace and tank from our basement as part of the job. The complete installation and remove took a 1 1/2 days and we were on the new furnace by the end of the 1st day. We now have a consistently warm heat compared to the old oil furnace. I was amazed at how quiet it was and how accurately it held the temperature at the requested temperature. We had a Carrier central air conditioner install 2 years ago by Casey as well an on-demand propane tank-less water heater and a propane fireplace insert, we love both and the service provided by Casey. We just went away on vacation just 2 days after the new furnace installation knowing we had nothing to worry about , we trust Casey Mechanical installation and service.

Daniel Blanchet

Casey Mechanical recently installed our Heat and Glo gas stove in our home. We are extremely satisfied with the unit and its efficiency. We received great service and the two technicians Tod and Ethan were both very professional and dedicated to their trade. Thank you to the entire team at Casey Mechanical. Dan and Louise Blanchet

Stephen C. Holtzman

I have been meaning to write a review about Casey Mechanical for some time now. I live in Rural Ontario and have an Armstrong Air Furnace and Air Conditioning System that we had installed in 2013. Great system, great installer at the time whom decided to close his business. We did not have any issues until last winter when our Thermostat Died and I called another dealer. It was hell. For four months of excuses and bills I put up with it until I lost it. I finally asked my boss at work who he would recommend and he told me about Casey Mechanical, which they actually take care of our company as well. It has been nothing but pure pleasure dealing with them! From each Service Tech to the secretary to the owner. All have been superb and issues fixed at once. The best surprise is I am not charged prices that are inflated as the others were! A pleasant surprise having normal invoices that I am more than happy to pay for the service and attention which I receive. Do not look further, honesty and reliability are words that you can count on with Casey Mechanical. I highly recommend them!

Nicole Valade

Had a burst hot water tank. Called Casey Mechanical and they were here so quickly. Repair guys were so polite and efficient. Absolutely recommend Casey’s.

Debbie Parisien

Excellent service.

Robert Colosino

My wife Lucie and I built our home in Apple Hill, Ontario in 2007. Casey Mechanical installed our furnace and water systems. They do our annual service every year. We are very happy and satisfied clients. Wayne Casey his wife Julie, and their staff are always a pleasure to deal with. They return calls promptly and give great customer service. We highly recommend them.

Robin Smith

We are so impressed with everyone we have dealt with at Casey Mechanical. Very professional, clean and thoughtful. We had a new propane furnace installed along with a new propane hot water tank and a new air conditioning unit. The installs went extremely well and the gentlemen that did the job were very experienced and did not encounter any issues. We cannot say enough good things about Casey Mechanical.

Michel Serre

Recently, my wife, who has major allergies, and I decided to get 3 quotes for a new Carrier Infinity gas furnace, an Infinity Carrier air conditioner and an Infinity Carrier air purifier. We decided to go with Casey Mechanical here in Cornwall. Their prices were competitive and their reputation is excellent. The owner Wayne came over to our house, explained everything. We found him to be knowledgeable and very courteous. Three days before our installation, our old A/C stopped working, pure coincidence, and it was 33C. I called Wayne, and his service technician came over promptly and changed a part, at no cost to us. We were quite impressed! We really enjoy our new system. The installers, Brian and his son were very helpful in explaining everything, they were courteous and left everything very clean. And the allergies, well my wife's allergies are almost all gone thanks to our new air purifier. It also takes care of most of the dust and pollen. Thank you Wayne and the team!

Brenda Mclaughlin

Came promptly to fix our furnace , recommend them

Valerie P

Casey Mechanical is excellent. We received great service and the team was very friendly and efficient. The HVAC system they installed October 2017 took care of our hot/cold spots, humidity issues and our high heating bills. Definitely recommend this company!

bufferkaiser

Last summer we bought a new house where the HVAC systems and plumbing had been installed by Casey Mechanical. As with any new build there were a few things that needed tweaking. We also had them install a blower in the fireplace and explain how to use an unfamiliar Venmar system. Each call was promptly answered and the issue dealt with satisfactorily. The staff are all pleasant and patient and their customer service rates a 10 out of 10. Highly recommend this company.

Linda Macdonald

Just want to say we have been dealing with Casey’s for 20 years and have never been disappointed with the service.All the staff are so helpful .Our air stopped working in this heat and I called and they were here first thing in the morning. All it needed was an inexpensive part and that surprised us cause they installed our unit 20 years ago. Thank you again for the great service and courteous Serviceman. Linda Macdonald

Ruth Laplante

We had our Infinity Furnace and Tank-less water heater installed last June. We have been very satisfied with the efficiency of the furnace. I also like the fact that I can fill my Jacuzzi tub with HOT water. Being on Hydro-one I do all my wash on the weekends and have continuous hot water. The units performed as Wayne promised. Wayne was always on time with appointments and the installation and installers were very professional. We would recommend Casey Mechanical. Al and Ruth Laplante.

Mike Cuillerier

Casey Mechanics installed a fireplace in our rec room, their technicians were very professional, courteous and knowledgeable about their product. After the install the clean up was impeccable. We would definitely recommend them! Thank you!

Gilles Landry

We bought a new Carrier furnace and central AC from Casey mechanical. Richard was prompt in getting us a quote and the install team went above and beyond to get us up and running. Hats off to the Casey team. Without hesitation I reccomend Casey Mechanical!

Tom Irwin

Great Service......Great value.....I would highly recommend them !

Marcel Gautreau

They were very professional. Very best in quality work. Very informative. Great attitude. Would highly recommend them. Great price.

Tom Rand

We’ve had Casey Mechanical take care of our HVAC needs since moving into our family home in November 2014. In the rare instances we’ve needed help, they’ve always responded quickly and solved the problem. We recently needed a new AC unit, and Brian and Shane showed up to do the installation. They were complete professionals – on time, courteous, informative, and got the job done and tested beyond our satisfaction. They even went above and beyond by noticing that a clamp had broken to the chimney to our hot water tank, and went to the hardware store to buy and then install the pieces necessary to fix this safety issue that another contractor had presumably not noticed or caused. I don’t know how you could ask for any more than the service we’ve consistently received from Wayne and his team at Casey Mechanical.

John V Bulloch

Thanks for coming over and taking a look

Debbie Lavergne

Extremely pleased with the service received from Casey Mechanical's Office Staff and Serviceman during my annual furnace and air conditioning maintenance. Also dealt with their Service Manager and the Owner who were very helpful in answering all my questions prior to purchasing a new Air Exchanger. Their professionalism, expertise and Level of Customer Service was outstanding and very appreciated!!

Sergio Pettinella

I had my Heating and Cooling system installed a year ago. The workmanship was exceptional and the system has run flawlessly ever since. The installers were neat, professional and courteous. My most recent experience was for the first annual inspection. The technician they sent (Sean) was congenial and thorough. He answered all my questions and offered some advice on How to clean my air conditioner. I will recommend Casey Mechanical every chance I get.

Pat Szabadka

Had an emergency call, Wayne sent a tech quickly and got it solved in under 1 hour a+++++

Jp Desjardins

Great work

Nadia Wright

Thumbs up to Wayne Casey of Casey Mechanical....his thoughtfulness just saved me a couple of hundred bucks. With my furnace having died in this - 30 degree temperature, he suggested a couple of troubleshooting ideas...which I did and fortunately my furnace is now working. It's not the first time he's done that either. Very refreshing Wayne, particularly as we live in a society which is becoming more and more self absorbant and self consuming.

Denise Dubé

My hot water tank broke, so I called Casey Mechanical. I was very impressed with their service, as they were very helpful and very efficient to fix the problem. They also left the site extremely clean, they were very attentive to cleanliness. Hats off to Casey Mechanical and I would recommend them to anybody without hesitation!

Olugbenga Dehinbo

Thank you Casey Mechanical. I have called the company several times asking for help and you have demonstrated absolute reliability. Your entire staff are very professional and helpful. Keep up the good work and thanks once again.

Rosemary Laberge

We are so happy with the products we had installed by Wayne & team. The heat pump, air conditioner and air purifier combination that we chose has been a perfect solution for saving money, getting away from dependency on fossil fuels and most importantly for improving the air quality in our home. For those of us with allergies it has made a huge improvement in our lives. We would recommend Casey Mechanical anytime! Many thanks!

Andrew Bogora

Great service (once again). At 9:30 AM my wife noticed that our hot water heater was leaking. When I called Casey Mechanical, the receptionist took my name and telephone number and promised that someone would contact me shortly. Brian got back to me within minutes, and dispatched Shawn to my home. Within one hour, the situation was under control, and a new hot water tank was on its way. A few hours later, the new tank was installed and running. My thanks to Wayne and his team for great service!

Andrew Mccallum

These folks are great...helped us with a heating system for an addition suite and also did a fast emergency repair of the main heating system...quick response and onsite fast despite being swamped. And every onsite tradesman has been skilled and friendly, with good eyes for detail, and efficient without seeming rushed (even if they're super busy) Can't recommend enough.

Diane Matthiesen

Casey Mechanical came to our rescue so quickly. Great options followed by great prices. Installation was quick so I'm enjoying my hot bath again with a smile. I would definetly recommend with confidence to anyone. Great business with that personal touch that can't be found from a big box store.

Jim Richardson

We purchased a Carrier “Performance” 2-stage furnace and “Performance” 2-ton air conditioner 17.5 SEER. The sales rep, a former tradesman in the business, was knowledgeable in HVAC, answered all our questions thoroughly, and within the day, provided a written detailed quote, which we appreciated. We did our homework to select Carrier over other providers. We accepted our quote, and our two-day install was booked and completed, all within one week. Our certified technicians were also knowledgeable, courteous and professional. Questions or concerns were addressed immediately, including a follow-up with the owner to express our satisfaction and observations. We do recommend Casey Mechanical. Jim and Susan Richardson Cornwall, ON

Lise Provencal

Last year we purchased a furnace, air conditioner and air exchanger which were installed by Casey's employees. We ran into a few complications but these were rectified immediately. This year, we bought a natural gas furnace for our garage from them and this was installed professionally. The people at the office were very friendly. The sales manager was accurate in his estimates and when we had questions he always returned our calls. Thank you Casey Mechanical.

Diane Montsion

We had Casey Mechanical come to our home on May 26, 2020 for a maintenance check on our hot water tank and also got the furnace checked over. I was extremely impressed with Alex the technician who was professional, thorough and very knowledgeable. He took the time to answer any questions I had and his explanations were easy to understand and super helpful. Knowing Casey Mechanical has such great technicians working on their team makes me feel confident that my equipment will be properly maintained or serviced when needed. Thanks Casey Mechanical!!

Joseph Tabri

Great experience from initial contact to final installation. We have had repairs done Casey Mechanical in the past when we purchased our home and the prompt and quality repairs were great. It was an absolute no brainer to proceed with Casey Mechanical when it became time to replace our furnace and A/C. Not only is the product (Carrier) reputable but the pre-sale information, the value, the attention to detail and the the quality of the work is phenomenal. The premise was left spotless and the the team is super respectful and courteous. During times where it appears that not much matters to service and product providers, Casey Mechanical proves to differ. Thank you for a wonderful experience!

Cynthia C

We are new in town and in a newly built home. During the recent holidays, on a Sunday morning the furnace stopped working properly. In a bit of a panic, I called Casey Mechanical - they returned my call within a 1/2 hour and after explaining the problem to Wayne, he diagnosed the issue - a filthy filter due to the construction! He made sure we had a new filter within a couple of hours and the furnace is back to performing like new. The peace of mind Casey's customer service provides is invaluable - thank you!

Brandon Barr

The furnace, hot water tank, and plumbing in our new build semi was done by Casey Mechanical. I recently had a question regarding hot water from the bathtub and they sent someone over promptly, and fixed the issue with an extremely friendly plumber (John I believe) who went above and beyond to answer my questions and resolve additional issues. A+ service!

Larry Valade

Water pump failed and Wayne sent out John and Zander to repair it, the guys where awesome and professional. Thank you

brian reasbeck

Recently I had a Greenspeed variable speed heat pump,and furnace with an air purifier installed in my home. The whole experience was very professional and enjoyable. The tradesmen and customer service people were knowledgable and patient with my many questions about the system and installation. I have stopped in at the office many times since the work was completed where hands on people give great advice on economical home comfort. Casey Mechanical is old school service and quality with new school products. Thanks

Rick Cooper

I have been dealing with Casey Mechanical for many years now. Had a new carrier unit installed today. Service was 100% from start to finish!! I understand why this company is so successful!! For all your heating and cooling needs they are number one !!!

Charles McDonald

We had an issue with our radiant floor system and on calling Casey Mechanical, we had another pleasant experience when dealing with them. The service technician Shawn Lalonde who attended was very pleasant and quickly diagnosed and repaired the issue. When dealing with a heating issue in December it's reassuring to have a company like Casey Mechanical to assist. C. McDonald - Apple Hill

Carole Flaro

It has been over a year that your team installed a Carrier Infinity Heat Pump System and propane unit. The professionalism and services received were excellent. The house is very comfortable since we replaced the oil furnace. We are extremely pleased to report that our heating cost has been reduced significantly by $3,500 per year. Thank you very much for your recommendation on this unit. We are very happy with the results. Carole & Kelvin Flaro

Steve Lafrance

My furnace failed in middle of winter, called the office and booked appointment tech was Onsite in around 30 min and diagnosed quickly. I definitely would recommend Casey mechanical

Denlse Lafave

I had Casey Mechinal to put a furnace in and AC also had to other Business come for a quote. I went with Casey and the furnace and AC is install and it is up and running . We had Casey Mechinal to install a furnace and AC 26 years ago and he still the most dependable and good service . Iam still wait for the two quotes from the other businesses. That a joke . Thanks to Casey and the two guys that install everything .

Klaus Bellroth

I had a new propane furnace installed today. The installers Todd and Rob did an outstanding job removing the old oil equipment and they were both very professional. I guess every retrofit is unique but they found a solution to every little obstacle. Everything is working great now and I'm glad I won't have to deal with the old inefficient oil furnace anymore. I can highly recommend Casey Mechanical for all your HVAC needs.

Troy Hickman

My wife (Julie) and I can't say enough praise for Casey Mechanical and it's staff. The repair process for our Carriere furnace from the first call to the last turn of the wrench was flawless and professional. Taking care of their customers is definitely a top priority. Thank you Wayne , Richard , Brian and Isabelle !

Rebecca Perras

We were extremely, satisfied with our recent purchase and installation from Casey Mechanical. Everyone from the sales person, installers, technician, office personel even the owners treated us like we were extremely important customers. Our every request was listened to carefully and attended to. All were patient when explaining how our new furnace would operate. After pricing units from other companies we are so glad we chose Casey's , it was a great experience from start to finish.