Reviews of Orkin Canada Pest Control (Contractor)

Kevin McKenna

Great Service by Technician. Awesome work

Karen Dean

Great service from friendly, professional staff!

ryan hughes

Professional service, on time and helpful

Brandon Walby

Purchased a new home, only to discover it was full of mice. Spent weeks trying to solve the problem myself, with some success but it seemed like a never ending battle. Finally decided to make the call, with my pride slightly bruised!! A polite young man named Justin came over, and scanned the property. Was very friendly and professional. He took action immediately. Sealed possible entry points, set traps, and within a couple days my never ending struggle was over! Haven’t seen a trace of activity since! Highly recommend!!

Denise Anderson

Friendly technicians and wonderful service. Techs are very thorough and very helpful. Would recommend going with Orkin before any other company in the city.

Danny Lee

Your guys were very kind and good work for us. Thank you very much.

grand marais rec centre

Not 1 complaint and amazing service

Angie Hitchcock

Robert is awesome and I would recommend him to everyone!

James Cosgrave

Use these idiots if you want serious cruelty involved in the removal of "pest" creatures. These clowns went out to Home Depot and crushed baby birds in 3 nests thinking the adults would leave. FAIL, they have not left and this is unnecessary abuse. Do these "professionals" actually know what they are doing or simply use blunt force trauma in any situation? There are alternatives, move the nests a few km away, net the adults and move them out to where the nests are and let nature take its course.

Andrea R

Bad customer communication!! I was in a contract for a year and the company service technician hadn’t showed up for months after I signed up because he couldn’t get ahold of me through the phone. He knew where I lived and no other attempts were made. That’s not even the end of the frustration and I’ll leave it at that but this company will definitely not be getting a service call from me again and I’ll be sure to tell friends and family to spread the word of my terrible experience. I don’t recommend this company.

Wade Johnston

They are always friendly, knows my staffs names. Are very good at what they do.

Holly Enns

Orkin you are the best! ????

Susan Henderson

I am extremely pleased with the service I received from Orkin. They were prompt, supportive and responsive to my concerns and questions. My three cats were protected and did not have any side effects what-so-ever. The treatment was 100% effective and I would call them again in a heartbeat if needed. I would highly recommend Orkin (and Randy Melanson) to anyone dealing with unwanted pests!

Kelley Campbell

I have worked in two locations that have used the services of Orkin Canada Pest Control. The service has always been professional, dependable and efficient. I would recommend Orkin without hesitation.

Todd Munn

Very unprofessional behavior from owner.

Esther Paradoski

Suzy was professional and very knowledgeable. Not only did she knock down our carpenter ant problem, but she taught us about them and now we know how they work their way in. We have a vacation rental property so it is imperative that guests are not experiencing insect problems. Suzy from Orkin has made it so guests have not seen a single ant inside and we had discovered many inside days before a check in. Suzy came right away and solved our problem. We will be calling Suzy from Orkin for all of our past problem at all of our properties. I highly recommend you call her!

Barb Boucher

Knowledgeable and friendly staff!

Mark MacNeill

Excellent service, quality follow-up, trustworthy and professional staff.

Kim Hasselriis

Tony is very professional. He is thorough, courteous, and always makes sure that I know what I should do in order to keep our home and property pest free. He is an asset to your company.

Lynn Smith

This is a great resource! They are great to work with!

Ron Kanutski-Comedian

I called a staff member to discuss concerns via telephonevand he clarified information with me to makevan informef decision

Krista Arsenault

Always the best service. Fast Friendly service every time.

Wimotoyeme

I provide email and phone and hear back from Suzy. Something doesn't seem right, so I ask a few questions about packages and pricing and if there is any information I can read to educate myself. Last I ever heard from Orkin. It's not a good sign of the kind of job they'll do when they don't even care to return messages or answer questions. UPDATE: After discussing the issue of communication with Clint, an appointment with Suzy was made. It is easy to understand why Suzy is so highly regarded as a technician; she was able to assess both inside and out and make several recommendations. Thank you, Suzy !

Dundee Arms Inn

Chris shows up regularly every month and also responds quickly in emergencies. Would recommend to anyone!

Tim Edwards

We had tried previous rodent control and it never seemed to do the job but since we hired ORKIN we went from a border line infestation to not one rodent or sign of droppings NOTHING . We are TOTALLY impressed and recommend them to everyone we know even if they don,t have a pest problem GREAT preventive maintenance:)

Sky Ford

Crushed hatched baby birds to death. Blatant animal cruelty.

Stewart Mann

Excellent service friendly and helpful.

Patti Korney

Kyle did our inspection. He was friendly and professional. Would highly recommend and use him again in the future.

Femi Oludimu

Good customer service that assists with the right information.

Shelley Gallant

I have had the pleasure of working with Robert Wright for over 10 years. Robert always responds to calls in a timely manner and has a great relationship with my team of 10 managers. I have never had 1 single complaint about the service he provides. When Robert left Able Pest Control so did I. Orkin Canada is lucky to have Robert Wright on their team!

Edward Crawford

Spiders are dropping immediately after the exterior application. Had to wait for a calm day with no wind which is extremely rare this year but will definitely book again in the spring.

Becky Gallant

South Shore Seafoods is very please with the service provided by Orkin Canada. Mark is very knowledgeable in his field, he is always my first call should a problem arise. He is always able to figure out and fix our problems in a timely manner. Thanks for your great friendly service

Peter McKenna

Whet in to get someone to come to my place. They said someone would contact me in 2 days. 2 weeks later still no one contacted me.

Mila H

They were very helpful with what had me losing my mind. I had found a couple of insects in my home and had begun feeling itchy all over, waking up scratching and extremely fearful of bed bugs. The receptionists were so friendly. They let me bring in some specimens to be examined under a microscope, and I received a follow-up call as soon as they had a look at them. Fortunately these bugs were little aphids traveling into the house with my garden herbs and the last of my tomato plants. My mind is at ease and I'm not going crazy, no longer itchy too! It's amazing how these situations can affect us! THANK YOU so much for your courteous and genuine help!!! I will definitely recommend you to anyone who needs the help of experts.

Jaime Gratton

Dan Granholm is professional and polite and very accommodating. I will definitely call him again if I have any further issues.

Faron St. Claire

Darrel (service manager) and his team does a great job taking care of all my pest control needs!

Sarah DiBiagio

Dan was very professional! Much appreciated.

Rees Buck

Remarkable service. Fast, efficient, and the service guy, Justin Cameron, was extremely professional and friendly. Five stars.

Steven Somers

Call for services. Was promptly answered on phone customer service was spot on, serviceman who came down was prompt and efficient. Would highly recommend them services again.

Jackie Hammill

Robert is great. He is professional and provides a great deal of knowledge when inspecting and doing follow up services.

Miranda Piec

Justin did a great job very friendly

Lori Robinson

Orkin Canada Pest Control has been a reliable, knowledgeable and cost effective pest control service for both my home and business for the past 15 years. Highly recommend their services.

Dana Donig

I live in the country & had a problem with mice getting into the crawlspace. Orkin responded very quickly and sent out a very friendly & professional young woman. Suzy was excellent! She was very pleasant to deal with, located the source of where they were getting in, took care of the problem and educated me on mouse-proofing. With the products she provided & her suggestions on prevention I haven't seen sign of a critter since! 2 thumbs up & 5 stars! I highly recommend Orkin & Suzy!

Winnie Cally

The employee was very professional and did an amazing job.

Anne Wright

We think Robert is great. Always professional and knowledgeable. Always informs us of any activity in our boxes.

Jacqueline Lecky

Mark Morrison Of Orkin Canada: Incredibly pleased with our Orkin Rep and his loyal service. He is very thorough and pays attention to detail. He takes his job very seriously and understands the importance of maintaining a Gold Service account. He's very accommodating as well, and will answer calls all hours of the day, or stop by in more urgent situations! Job Well Done, we're lucky to have you!

Mary Gillis

Efficient and prompt service!

Princess TP

Suzy came to our home to deal with bedbugs. She was very curtious and professional. Thank you for getting getting rid of those awful pests. I would definitely use Orkin again.

Darlene Herzog

We had ants in our dishwasher. Crazy but yes. Suzy was so supportive through all of this. I am a clean freak and we had ants running in my kitchen. Who knew ants follow the electric lines under ground from the garage to house. But Suzy figured it out. I am ant free. Thank you soooo much.

Matt Overall

I had a cockroach problem, a worker named Justin Cameron came over to fix it. And in a very short period of time the problem was solved.

nandan satheesh

Hello all Don't ever call this company They make conflicting statements They will give one rate at first to get your business then if the attack happens again, when u will call they will say you are not on that program!!! In My case they offered a low rate & 3 months guarantee, now when called to report attack they ask me to pay again for the re inspection... won't recommend what so ever, not good customer service.

craig fehr

Reg was awesome. Totally recommend his services.

Leslie Rentz

I called Orkin to deal with a mysterious critter at my new to me 100 year old cottage. Suzy arrived on time, and diagnosed the problem (carpenter ants), explained clearly how she would deal with it and what I could do to prevent further problems, kept me posted about treatments etc. She was absolutely GREAT! When I had a problem at home, she happened to get the call and I instantly felt better! Always feel like I'm in good hands with Suzy and Orkin.

Paula Kristjanson Hasiuk

Suzy Rayner of Orkin Canada is very knowledgeable and great to work with. I would recommend her to anyone.

Kyla Ellis

We look forward to Mark’s monthly visit. Friendly and professional service

Samuel Tassy

The Winnipeg branch looks after my properties: always cordious, professional with care: that is so important when dealing with clients and tenants: from the girls answering the phone, thecnitians and service manager the folks at Orkin are really great! I totally recommend them to everyone that needs a exterminator company that cares and gets the job done!

Patsy Lambert

Went in to get some ant bait, staff are friendly and knowledgeable. ????????And hope the ant bait work.

Sam Schaefer

After initially having Orkin out we were not satisfied at all. Orkin has since faithfully come back and helped rectify our rodent problem. We are very thankful that Ian is very good at this job and thorough. We will continue to use Orkin and have them on a home maintenance program going forward. We truly appreciate there continued help and the Managers quick response in helping rectify our situation. We would no hesitate to recommend their services in future.

Sharon Niemi

Can't seem to rid the house of mice or squirrels. Called Orkin for mice almost two months ago, they seemed to be gone after using traps and poison. Then 2 weeks later had a squirrel in the roof, that got caught and then 2 weeks later mice again! and now another squirrel! Orkin has now been to the house 3 times for mice and twice for squirrels and we still have them. Entry point for squirrel seems to be up on the roof which Orkin cannot/will not repair. Need something done til proper roof repairs can be done in the spring. Entry point for mice was never found but has to exist somewhere as they keep coming in. This is becoming extremely frustrating.

jasmine Brandt

I would reconmend orkin to anyone reg was very helpful in assessing the problem and making surr the job was done right

Mitchell Phillips

Orkin is a great bunch of people and very knowledgeable I'm glad to have found them highly recommended in my books thanks again!

Keiana Fehr

Not impressed with the service of Orkin, I had to try and convince the technician there was a problem and was it was constantly undermined. After a conversation with the head office they sent 2 technicians together to try and resolve the issue but there was still many problems. After a long 3 months of dealing with Orkin we had to go purchase our own supplies and deal with it on our own.

Jodi Kolba

Suzy R. is the best exterminator and person! She can literally do anything! I go to her and recommend her for everything extermination related!

David Shoalts

Our local rep in PEI, Rob Wright, is a pleasure to deal with. He explains the issues clearly and carries out the solutions thoroughly. However, the Orkin customer service department is a nightmare to deal with. First, you can't dial the 902 area code department if you are calling from 905 or other area codes. You keep getting bumped to the national line where they tell you you have to call the PEI number. Finally someone told me Orkin set it up that way. Apparently, it has never occurred to Orkin that people in other parts of Canada own vacation homes in PEI. After many tries, I finally reached someone in what I thought was PEI customer service. It turned out to be Halifax but hey, close enough. I was trying to resolve an inadvertent double payment. This person's attitude screamed that she did not care one bit about my problem. She certainly did not care enough to get back to me that it was resolved. I only found out when I received my next invoice and the credit was on it. If the local PEI rep was not such a pleasure to deal with I would have dumped these guys long ago.

Perry Moore

Great company to deal with. I have my own business and have a few tenants in my building. Whenever myself or my tenants have a problem the guys from Orkin are there quickly to fix it.

Stephen Murray

Showed up quickly to address our ant issue. Applied indoor treatment fairly promptly, accepted payment and then left with the promise to return when the weather was warmer to apply the more critical treatment around the perimeter of the house. Never heard from them again. The indoor treatment did have good effect but we paid for a complete program. This seems to have been a communications issue. Within hours of my post, Orkin called and the exterior treatment was applied the next morning. Apparently the technician went on holiday without telling me there would be a delay. Bottom line - no more ants.

Brent Marshall

Helped with wasp problem. Very prompt and professional service.

William Koster

Great job. Successfully trapped and removed 2 raccoons and a skunk from my back yard. Special thanks to technician Dave P. Very friendly, knowledgeable and professional. Would definitely use Orkin in future.

G s

Reg is a good rep. He is very prompt in his response to calls. He is always easy to talk to and deal with.

Nathan Lesser

We call him the mouse man at work and he loves his nickname. He actually made a social media page with his tag as “themagnificentmouseman” as he takes such pride in his job. Keep it up!

sony a-33 guy

Great service!

Chance

Excellent customer service. Got the job done in a professional and timely matter. Would recommend to everyone.

Kevin Brown

I had a mouse problem in my house and garage. A remarkable man, named Justin C came by and set up traps and within mere days there was no mice in the house or the garage. Amazing service and such a positive attitude and great knowledge. Can’t thank him or his company enough! 5 out of 5 stars! I would give them 6 if I could! Will always recommend!! Thanks!!

Site 337

Robert Wright is our rep and had been for many years from his previos employer . I can't say enough good things about him. Really knows his stuff and goes above and beyond. We had to go with out him for a couple of years and had many issues . Now that we have him back hope to keep him for many more years . Really good with prevention and if there is an issue he is right on top of it.

Trev W

Very helpful, polite and the job was done well

katiekins86

Awesome friendly guy! Always my go to.

Andrea Myroniuk

We have received services from Orkin for the past number of years. Specifically their representative Mark M. He is extremely knowledgeable and provided comfort to me and my family in dealing with our pest control issues. He dealt with things quickly and efficiently, thank you Mark for the 5/5 service!

Jesika Mistry

Tony is always great to us when he comes in and his the best.

gtkachyk

Great management and service.

James

Called Orikin to help with a beetle infestation in my shed. I spoke to Reg on the phone and he was very helpful. He arrived slightly early of the time he quoted me which was fantastic and took care of the issue right away. Woke up the next morning and practically all of the bettles were gone. He did an excellent job and I will definitely be recommending him to friends and family.

Andrew McCardle

Robert's services are excellent, he's prompt and he's knowledgeable and always resolves the problem. Wouldn't call anyone else. Thanks, Andrew.

Sareli DeRaj

I run a few AirBnbs and want to be proactive and make sure before my busy season, that I have an inspection to protect my guests and properties. Orkin was the first one to respond and gave me a date in the time frame I wanted. Suzy was thorough in her inspection, was very friendly and answered all my questions and I will be having her come quarterly. Kristine, at the front office, who was my first contact was also superb. She was very friendly, asked great questions so I could get my needs met in the timeframe I wanted and gave me a glimpse into how I mattered as a client in their company. She set the bar high and she and Suzy made me feel valued as a client.

Green JelloMuch

Called, no answer. Left a message explaining that we have a wasp problem and an allergic family member being held hostage in the house by the wasps and no reply. Same results from three of the four companies I called who claim to offer wasp control and fast response, so disappointing.

Heather Wilson-Collicutt

We at Linkletter Farms Ltd. have great and consistent service with Robert. If there is ever a problem it is resolved quickly.

Eileen Arnold

I had ants in my driveway. This was a concern as I've had ants that were in driveway before and got into my house. They were very hard to get rid of in the past. I had tried products from local stores. This time I called Orkin. The response was timely. The Orkin man was courteous and knowledgeable. The ant problem was gone. I will use Orkin again if I have ants this summer and will certainly recomment Orkins to others.

Kelly Arsenault

Wilf is always friendly and knowledgeable! No matter what I ask, he does a great job finding the answers and helping me fix the issue!! Thank you soooo much!

Braeden Maxwell

Very impressed at how Mr. Arnold handled our pest problem at work. He was very helpful in explaining his reasons for treatment and how to keep the critters at bay. He was also very friendly and has an eye for details most normal people would oversee. Overall I'd like to give this gentleman an 11/10 rating but I cant. Thanks Orkin! I've recommended you guys to a few other friends who had pest problems recently

Colin Jones

I spoke with the person on the phone and specifically asked if they seal exterior cracks and concrete cracks in the crawlspace. And asked if the poison was harmful to my cat. She assured me they would take care of it, and that my cat would need to eat a lot of dead mice to get even a little sick. When the technician came, he wouldn't seal the crawlspace crack, which is the primary entry point. And he said there is a "20% chance" my cat would get sick if it ate a mouse. I'm annoyed. What did i pay for? unsealed cracks and a potentially dead cat. thanks for nothing. Update: Feb 2020: I was maybe too harsh. We haven’t had any mouse problems since and our cat is still alive. So their poison worked well. Nevertheless, there was a difference between what I was told on the phone versus what the technician did. Changed rating from 1 star to 3 stars.

Tamara Studer

Reg is hands down the best guy for any of your pest control needs. I called when I had issues with mice and a weasel had gotten into my house. He came to do an inspection when the time was convenient for me and he was incredibly thoroughly. His advice was fantastic and I haven't had any issues since. He will always be the guy I go to with any issues!

CMHA Kitchen

Came and did an inspection of the cafe. Was very helpful and pleasant to deal with.

jola hnatiuk

Quick professional service I highly recommend using this company .friendly ,courteous and answered my questions

Reynold Valdrez

Best bug lady ever!

Slemon Park Corporation

We could not ask for a better representative! Mark Morrison is dedicated, eager to help, extremely informative and an overall joy to be around. Orkin Canada Pest Control is truly lucky to have such a great employee.

Susan King

Fast response and expert advise! Would recommend Orkin to anyone!

Dan Johnsrud

Called about a wasp problem they sent someone down immediately and took care of the problem

Mandy Faria

We have had some very annoying flies in our place of business and they came down same day and gave us so much information within the first 5 mins! Very speedy, knowledgeable, polite and effective services!!

Mike Huskins

Had Reg take a look at a mouse problem. Was very friendly and knowledgeable. Will call him for any future problems. Thanks Orion!

Tim Doiron

Excellent to deal with, especially Wilf! Their services have worked great so far and will continue to get them every year!

Tammy Koshowski

I live in a cedar log house with spruce vaulted ceilings. The ants were chewing through the spruce leaving behind bits of insulation all over the floors and furniture. The final straw was when they invaded the washroom. I had killed over 50 and there were more and more. One treatment fixed the problem. So thankful.

Jerilyn McBain

Excellent! Thanks Reg for the great customer service.

Viki c.t

Very unhappy with the service nor the company . Called a guy up to come over and look at our attic since we were hearing sounds of scratching (turns out it was a raccoon after we looked ourselves ) . The guy showed up , not even having his own ladder , didn’t even know what he was doing . We had to show and explain everything to him. They over charged us for doing heck all . We paid and have the receipt on our hands . Few weeks past and I just received a letter from them that we have to pay again. Not professional at all ????

Kathi Gagne

Forrester stopped by today to consult. He was amazingly helpful, professional and friendly.

Nicole Gionet

Amazing experience. I called. Asked for advice. Sent a picture and less than 30 min after i had an answer. Professional, quick and efficient.

Angela Behrens

When I had mouse issues it was no problem for my representative. He was punctual, presentable, very informative and knowledgeable. Also gave additional tips for prevention and I haven’t had a problem since! Would definitely contact again for great service!

Allison Scott

Dan was easy to contact and knowledgeable!

Jennifer Salt

We've had nothing but good experiences with Orkin. Reg always has a smile on his face and is a pleasure to deal with.

Lorne Bolack

Reg was very helpful and informative when we had wasps move into our basement. We were able to have them removed and not get back in again. Also he was very helpful with our little rodent problem.

Jeff Cameron

Problem dealt with very quickly. Staff was friendly and really knew their stuff.

Chris Down

I had wasps living under my stairs on the front of my house big cement stairs. I wasn't worried about the wasp's at first until my daughter got stung. I called Orkin. They were over to see me the same day. He pulled the cement pad away from my stairs dug a bunch of dirt out without disturbing them. Then he proceeded to spray. Boom no more wasps thank you very much Reggie ( Orkin Tech.). Will definitely recommend Orkin and Reggie to anyone with a pest problem.

Colin Bisson

Reg came to treat for ants was very helpful and provided tons of other good information related to the different issue we had with our yard. My ants problem in my yard is under control.

Melissa Dunlop

Ana saved the day! We had a horrible rat problem, she was efficient and professional. The rats were gone in less than a week and havent came back since. Thank you Ana!!

JEANETTE

Fantastic service began with Denise, and was followed through by Dave P! Very professional from start to finish! Thank you Dave for being so thorough and patient in your complete check of the attic and soffits ... I am able to sleep at night knowing that my home is squirrel-free :)))

Yuichi Hojo

Excellent client/service provider relationship! Chris Cudmore is friendly, approachable, and most importantly committed to performing his duties in a professional and thorough manner. Always a pleasure to have Chris in our dining room and kitchen because I know that everything is all right. Many thanks and Happy Holidays!

Brad Coe

Reg does a very good job for us, everything is under control!

Dave Frame

My Mom is 85 and found bedbugs in August. Orkin/Monarch came out and did an initial spray treatment - and has since repeated spray and stream treatments. It is now 4 months later and they have never confirmed that the issue is gone - so my Mom and sister continue to function in a home with everything in plastic bags. We have had to chase down this company to complete their work and promises that the owners would call us to follow up on this project turned out to be empty promises. Strongly advice not going through this company!

Kurt Brown

Quick response times. Professional service. Friendly staff. Would highly recommend them for any pest control needed. Whether a little job or a big commercial project, they can handle it all.

Sheryl Clark

One month and three phone calls. Not one phone call returned. I've found another company willing to help.

marie roberts

We have the best experience with Robert Wright who works for Orkin. He is very passionate about his job and takes it very serious.No job is too big or too small he takes care of it all. If your looking for a guy to help in your pest control problem Robert Wright is your man. Marie Camilleri Roberts Group Inc

drezmondd lewis

Wish theyd fix my problem like they told me they would. Keep telling me they are to busy to get around to it while my girlfriend and I have been suffering for the past 5-6 months. Very unpleased.

Jessica

Orkin is always there when you need them! Very friendly, and you can tell that their number one priority is the customer.

Marc Vercruysse

Nice people.From sales rep to servicemen to accounting always polite and helpful.Highly recommend

Dave P

Justin was very professional and friendly. Great job!

Lorraine Goley

we use your services at the Upper Rooms Soup kitchen, Chris Cudmore is our usual service guy, he is always great, a very pleasant man, very approachable if we have any concerns. thank you keep up the good work.

Kyungmun Jeong

Bad company~~

sally gaudet

Mark is the best!!

Aynslee Youngson

My experiencing with orkin started with a great technician named shailesh who assured me my mouse problem would be taken care of he installed few traps and fixing entrance holes outside. Thought the problem was a success but had sighting of mouse and had to add more traps but feel problem is coming to a end. He is doing another follow up to be sure. Customer service needs a little improvement.

Maureen Blake

Recommend this business to other businesses in our area - great service!

Daniel Lernout

I can always count on ian to privide an excellent service!