Reviews of Best Buy (Contractor)

Gibson Guitarist (2idiotsandasniper)

Employees didn't have any motivation

Jamie Mackay

Great store

Danny Lane

Lots of electronics but the customer service skills are lacking and can't often find someone to help.

Tamara Taylor

Used cell phone upgrade card for a new tablet.

Joshua Smith

service is great

Yoga Tri

Sales persons are not the greatest and that is not their fault management may be.

Guilherme Clérigo

Service was far better from Future Shop

Jessie Toyota

Good service, if you can find someone.

Samuel Oyetunde

Spent about 15 minutes in the store and was not once approached by the staff who were far from busy serving customers. The store shelves were unorganized and under stocked, not sure what the staff was up to. I choose to leave rather than chase after a sales person.

Joshua Guthrie

James, a trainee, did a superb job in helping us select a cell phone and a phone package that was superior to the previous package we had. He also assisted with information transfer. He was very professional and pleasant to deal with.

felix smokes 420 daily

People who work in here doesn't seems to have the willing of helping customer. When encounter some difficult questions, they choose to say "you can't" or become silent with a unhappy face.

kpl karthic

Great service from Jack at the Geek Squad.

William Calhoun

Good selection

Tarandeep Singh Saini

They help out really well with my tablet

Jamie Howlett

Always greeted when walked in and asking if I need any help :) staff are very knowledgeable about their products

Brandon Mol

Fast and friendly. Really great with safety procedures.

jung.yuan chen

(Translated) It's bes (Original) Es bes

Princepal Singh

Very obvious we were looking to buy a printer, many staff whizzed by us none offered to help, although we didn't figure out which one we wanted, an offer to help could have ended in a sale, but we just left without making a purchase. And no it wasn't overly busy.

Patrick O'Hanley

I bought a camcorder and had a hard time trying to figure it out. I took it back to the store and Akash from the Geek squad explain it to me in terms I could understand. He also brought out a chair so I could sit down,( I have a cast on for a broken bone in my foot) this was extremely kind of him. Akash is a real asset to best buy, I will not hesitate to return to best buy and buy other items I need. With kind people like Akash why would I go anywhere else? Thank you Akash!

Fazal Malik

Bought a Smart Tv didn't even start waste of money and time

Chris Doucette

It's a best buy, expensive but okay I guess

Macdonald Duru

good customer care

Kuro Xiao

No help was offered even though many free staff were around and couldn't help but notice I was searching for something. Finally I was near a staff who was assisting another customer so asked him and was directed to the item.

Keri Winsor

Quick screen protector replacement!

Cronexz (Cronexz)

Great selection

Bob Hainer

The service was good and pleasant

Tristan Burrows

Make a reservation to hold an item and got the confirmation. Went to pick it up same day and they didn't have it set aside for me. Waiting in line to find out they don't care. What's the point in having this feature if I come in and you are sold out and did not hold the item for me like it confirmed. Terrible service and I will just purchase my next item from amazon or a competitor.

JYSER roshan seeam

I would like to thank Peter for helping me buy a laptop at bestbuy last Friday he is so patient and really a good person actually my English Is not good and I’m so thankful that there is a Chinese employee working in your store so I got a very good service and finally I bought what I want. Thanks peter and best wishes

TONY Gladstone

Best place to buy gadgets and electronics. I just Love this place

Barry Robson

Well, first off three staff were talking to one man (it was a social conversation), that was fine with me but the staff did see me there, they looked directly at me, and so I milled around for a bit before I approached the counter again. At this time I said "Excuse me" to the staff to get their attention and one of the staff approached me and said "whats up". Ok, not really a professional greeting but whatever keep in mind I am 40ish not 20. I carry on. As I am asking her about cell phone plans, she gives me an outdated rate plan sheet and as I am asking some questions that she has no answers to, she literally picks a pimple right off of her face in front of me and it starts to bleed. I think at this point that she will excuse herself to have someone else take over after all we are all human and weird things happen sometimes, but then She is checking her face in the reflection of her cell phone that she has in her hand and continues to touch her bleedy pimple and touch the paper that is in front of me leaving little marks. I leave at this point never to return. Zero stars for service.

Ryan DesRoches

(Translated) Where to buy a computer (Original) 买电脑的地方

Alex Rankin

Service was awesome right from the entrance.

alejandro martinez sanchez

Friendly staff. Smaller store but plenty of selection.

Hunter Poirier

Shanon Store Manager and Colton H. Provided excellent customer service, Highly Recomend 5+

nathanjcjames

Helpful and nice!

Jeremy MacLeod

Walked in looking to buy a laptop. Associates were in a group talking about a hockey game or something, nobody even moved to come over. Not the first time it's happened

David Maclean

Need more 75" full array options. Would like to see samsung q8 or sony 900fn on display in Charlottetown.

Hasan Coolkid0

Placed an order for online pickup (prepaid) expecting that my husband could stop in and get it after work. Tried to call and leave his name so that they would release the product to him but couldn't even call through to the store. I had to call a 1-800 number to then be told that it was impossible and there is nothing they can do. Which is both hilarious and absurd. The fact that I cannot even get in touch with anyone at the store is BEYOND infuriating. Who's crazy idea was that?

Melissa MacNeil

Great friendly staff, got the item I needed at a great price.

Torben SimLinks

Pretty bad customer service. Half of the staff doesnt know what they are doing. No knowledge of products or there offers. I asked 5 freaking times how much it comes to in the end and she wanted me to calculate it my self. After that she decided to call someone and that guy or Kid has so much attitude and no knowledge of product at all. He went away 5 times to ask someone. Seriously you guys need to train your staff better.

Jaime Tinoco

Good place and help full people but service sometime a bit long when a lot of customers

David Schult

Customer service is terrible. They do not help the customers or try to resolve the problems. I will not be going here again.

Chris Nicholson

Worst place to buy electronic products, I bought AirPods and they don’t tell you policies, bad customer services ????????????????????????????????, better but apple products from apple official stores or websites

Terry Smith

Bought a tv and when I ordered it to be installed it was 10day wait that was fine they were busy.then hey finally make it down to install and they bring wrong mount. He admitted fault that’s cool tells me next available install was 10 days! Lol then apparently they left a message at my business with a worker saying he had to reschedule to the 30th making it another 4 days on top of the original 10 day wait. Yea sht happens .... In the end they are working on some compensation for me and my troubles which in he end of the day is the right thing to do and I give bonus points for that. People are pretty easy to work with.although here in pei the only one store I try calling and the phone line is busy for hours lol how can you be a technology store and have one phone line ?

a.j. Long

I love going into best buy to check out all the gadgets, tvs, games, appliances etc

Samuel McAndrew

Greeter was extremely welcoming and helped me find what I needed

Darrell Warren

Great place 10/10 would recommend

Larry Siebrands

staff. approached me right away. introduced me to the many models of wireless speakers on display. informative. helpful (ps .. sony speaker i picked up is a lot of fun. great for the outdoors)

Elizabeth Feener

Unbelievable waste of time to try and reach them by phone. Hire someone to stand there and answer it!

Kyler M

Great customer service

Devane Evans

They're generally alright,I don't have big issues with them,everyone has a bad day here n there....just educate yourself before visiting!

Nick Manuel

Went in with intent to purchase a TV. Waited 15 minutes before someone came for assistance, only to be told that I should order online. Total number of customers in the store was not more than four or five.

Steve Buell

Staff here are pretty useless and the product selection has shifted towards mobile phones. Half the store is filled with fancy ear buds. Good luck finding home or car audio components and accessories.

Allan Clow

Good deals

Benny Andrade

(Translated) 3c store (Original) 3c專賣店

Daniel Rashed Real Estate

Hard to get service. FutureShop was better

Geoff Murray

Awesome place for technology!

walterFL12

Horrible service on the floor staff has no knowledge of products

Lindsey Ross

Customer service experience is absolutely shambolic. Can't even call the store to ask a question about a pre-order. The guy on the outsourced 1-800 number can "request" a callback which I have not received 3 hours later. You can get everything here at either Staples, the Source, the Brick or WalMart and when WalMart is the better option... oof.

Stephen Gould

Just use the website, very poor customer service

許明智

Gross

Jordan

Worst check out experience ever. Went in to get a roku, went to the cash and the cashier never said ONE word. Not an hello, a thank you, the total, absolutely nothing. It was the most awkward check out experiences I've ever had!!! Disappointing!!

Ryan Morris

Awesome place.

Shawn “Babagahnoosh” Carnes

I had a good experience with them and when I went to use the device it was all messed up. (Sim). It took fido days and reloaded my account because it was there mistake. Don't let retailers sell your short stand up for your right most times you can say a lot more than they can so use your opinion

Kayla macleod

Jesse is awesome! I had to get a new cell phone and he switched over all my contacts and apps because I had no idea what I was doing. He was great, super friendly and funny. Terrific customer service and a huge help to me.

Ellen McKinnon

Calling and calling and no one ever answers! Infuriating!

Courtney Dallas

Pretty good selection of things in here. The staff is really nice and helpful, all pretty knowledgable and can help you get what you want as long as you know what you want. They have a super cool theatre room that you should go in to check out if nothing else, a nice lounger in there -feeling that bass is so nice on the insides :)

PARTH PATEL

I don't know why they have phones - they never answer them and when they do, you're put on hold and then disconnected.

Simon Kulla

I feel scammed. I have an issue with a laptop of mine, so I brought it in to see if they could help me and see if it was a hardware issue. I understood that they might not be able to help me with it but I gave it a shot. In person, I feel like their only goal was to upsell me and to rush me into signing paperwork. When my device was sent off, I received a call that made it obvious that they had no idea why I brought it in. Again I got the impression that I was being pressured into buying additional services that had nothing to do with why I brought my computer in. When I received the device back it had the same issues as when I sent it off, despite their reassurances.

Jacob Handrahan

Poor service.

James Sobey

Seems like a cool place to work if you want to do nothing and don't want to help anyone. Terrible customer service. Lots of employees standing around chatting and ignoring customers.

DiamondzZ

very poor service, walked around for 15 mins and not one of the dozen employeea asked if i wanted help!! i would have spent more but no one wanted me there

Phil Booth

No answer called numerous times and no one answered the phone...why have a telephone number on if no one will answer... Very annoying

Shadow 影子 (影子的遊戲空間)

Good prices helpful knowledge people

deanna maclean (dee)

Friendly and fast

Paul D. Stevenson

Large selection of electronic goods. Helpful staff. Has good sales.

Dr Estranged

Worst customer service of any store I've ever been in. Shelves are empty and what few things are on the shelves you can be sure it's on the wrong price tag. Employees have no interest in helping customers and usually just hang out with each other on their phones. Never purchase a warrantee from here so much fine print they'll never pay up, then you're still left paying the monthly warrantee fee for a product you no longer even have. This is the last store I'd willingly choose to purchase my product in.

Roger Vander Kaay

Awesome place to shop. Best customer service ever.

Pedro Akpe

I would put no stars, if I could. I purchased a washing machine LG Direct Drive and LG Sensor Dry dryer in December 2020. The washing machine dosen't get the clothes clean, it has no agitator (I was told that's the best)and no matter what settings I put it on the water will not cover the cloths. IT WILL NOT GET THE CLOTHES CLEAN.

David MacPherson

Best Buy in U.S is way better

Gurinder Singh

Big store, a lot stuffs

Robert MacDougall

Great service! I recently purchased a chromebook online and 4 of the keys weren't working. I brought it in to Best Buy to see if it could be fixed. Instead they offered me a brand new chromebook. I can't recall the associates name but it starts with T, and I was in around 12:20 on March 13th. He was working at the customer service desk. He was super friendly and helpful! Great job Best Buy!

Ellie M Trainor

Some of the least helpful customer services experiences I have ever had. I recently stood in the camera department looking bewildered for about 10 minutes waiting for someone to show up and was only asked if I needed help by an employee who first walked past me and then turned around. This, despite the fact that there were numerous employees milling about different parts of the store. The camera display was a disaster and only about half of the camera racks had display cameras on them (and not the one I wanted). My questions could not be answered and no solution to what I came for was offered. On two other occasions recently I tried calling to ask a question. Both times I tried about 10+ times and have *never* been able to talk to a person. Customer service is obviously not a priority of Best Buy Charlottetown.

Sargent Surge

Found some staff that are able to answer my technical questions about WiFi routers.

Jordan R

Great service! I just bothered a lady like 35 minutes for buy a desktop ，and she just patient and friendly. This Indian friend also called a tax for me.

Ben Macleod

Good

Cameron Gallant

Does anyone answer the phone....? Hello Best Buy.

John Cunningham

Clean. Responsive staff. Latest gear. Great store.

Taashif

Good spot to find the latest tech on the market

Jim Honsberger

Do I trust an electronics store whose phone doesn't work?

Chris S

Good customer service....

Cpt Jiggles

No one answers phone when u need..they do not provide good customer service..do not buy "smart" tvs without buying at least an extra 3 year warranty..they, as I found out the hard way, will not help u out unless u buy the warranty. That being said, I do pwn a toshiba tv that has lasted me 10 years now but its not a "smart" so beware

arjan heijs

Not bad, stock limited

Colin Nicolle

Great place, friendly staff and well stocked . Only thing is the pricing is to HIGH.

Sean Burns

Fantastic and Keegan at the phone department was excellent

Nreq

Pretty friendly staff and lots around.

Josh MacKinnon

Being rushed by employees pressured on to buy something

Atrion Darnay

Friendly staff, they are also respecting covid 19 distancing very well! There is someone who explains the rules before you enter and ask if you are in need of help to find you something before you enter!

Walter Wilkins

They sell cameras but no CRV3 batteries.

Game Ripper

Went for an air conditioner. Pricing was highwr than other places for lesser known brands. Staff were plentiful but did not seem interested in serving customers.

Khaleez Olaniyi

some time have excelent discounte for good electronics.

Lesley King

Very helpful knowledgeable staff ????????

Kari Lessír

Knowledgeable staff and good selection

Kristina S

Went in recently to buy a new camera that was on sale, after standing in the camera section for 15 minute waiting for one of the many reps who were free to come and assist and open the cabinet, I ended up giving up and leaving. From the parking lot I bought the camera on Amazon for the same price and had it delivered in two days. This store is extremely hit or miss and recently has been mostly miss.

myaccount

was able to get the things I needed and the help I needed as well

Wendy Jones

Well organised store ... the one and only in Charlottetown... Nice staff and products.

Graeme Brown

Nice shop

James Waugh

The worst customer service. The one person who did help us was moderately helpful bit had nothing that was advertised online or in store. I was looking for a Samsung tablet and they only had one type available out of the handful they show on display. Then we wanted to check out the smart tvs and not one person in the department helped us. Will not be shopping there again.

Ricky Dalton

DO NOT TAKE YOUR COMPUTER TO THIS STORE FOR SERVICE. My computer was hacked & my bank required/recommended that my computer be evaluated. They recommended either Best Buy or Staples, I chose Best Buy. My computer is only one months old & it worked fine when I took it in. They did a wipe & created a folder with my info, however, none of my word documents can be read because they deleted my Word program. When I returned to the store because it has crashed twice since the service & to also have them re-install my Word program, they now tell me that my hard drive is no good & offered to sell me a new computer! Luckily I bought it at Costco & they have a 90 days return policy, but it's an inconvenience. The technician was very pleasant, but something has gone seriously wrong. As I live 30 minutes from the store I called & spoke to the store manager, requesting a refund of the $262.19 that I paid for the service I didn't receive be refunded, however, received little satisfaction. I couldn't post without choosing at least one star, but that is not deserved.

john mac

Great service by the staff here, very friendly and helpful.

Andrew Ansems

Great service from both connected and mobile! Definitely would recommend going there! 10/10 would recommend #RT

Sterling

Really great selection but the store is a bit cramped

Dennis Terry

Expensive, not good stuff that is expensive, even internet that most likely scams has better stuff... They just basically put a tax invasion on your wallet of what you buy that isn't even worth it!

Jeffrey Knight

Poor service today maybe busy

Samantha Skauge

Gentleman at the exchange counter was very helpful. But then the store manager comes over and tries to tell me that I’m past the exchange timing but she’ll “do me a favour” on this one and that I should buy the product protection to avoid this again. I purchased it 2 weeks and 2 days ago and clearly states the policy on the website that I have 30 days. Either not educated on company policy or trying to take advantage of a situation in order to sell me the protection plan. I’m certain the later applies here.

Nancy Wilson

Great customer service by Bailey at the Phone centre. Spent the time that was needed to answer all my questions and also help me with the access.

Mathisson King

Wonderful gentleman (floor supervisor at the time) who was knowledgeable and assisted me with purchasing my new GoPro

YASSER aa

never answers phone

Jaime Venturini

What do you have a telephone for? Nobody will answer it!

Julie Walker

Great service and staff thank you

Sonia oduwa

Good customer service and fast checkout. Will certainly be coming back for repeat business for sure.

Rick Stasiuk

Helpful staff. Easy to navigate store.

David Panton

Great variety of products for great price.

nathan cudmore

Mostly overpriced electronics.

Andrew Brady

Expensive place and not great service.....but lots of material

Ayden Pierre

Don't see staffs around to ask questions. I think they should put more staffs.

Shannon Mushroom

A great place to get all your electronic devices

James Panton

fantastic service in selection

C Archer

Helpful staff, they were even able to find me something that i didn't think they would carry

Bol Roger

Best shop ever

bassem

Didn't answer phone.

Andrew Potter

Was helped within seconds, staff was knowledgeable

TB0N3 Gaming

Knowledgeable staff!

Rupan Saravana

Friendly staff are easy to approach for assistance.

Lucas Sencabaugh

It was an ok transaction. No wow factor...but nothing negative either.

Jenessa Noonan

Bad :(

allan kelly

Knowledgeable staff and good service.

Hamed Bozorgi

Either the telephone is not answered at all or the call is immediately disconnected. Not a good practice for a retailer. Lost business.

Jr Franco

Going into this store makes me feel like their true goal is to have everyone buy online and pick up. The customer experience shopping in-store at this location is dismal.

Ian Hooker

Good prices

Tammy Duncan

Just an electronic store. Good assortment but pretty pricey.

Jonathan Henderson

Shanon (GM) & Dvac Carry on. You are amazing.

Rick Dodds

I got my jbl headphone.

Tim Beals

They have a decent selection in stock at most times. Sometimes the sales people are not the most knowledgeable so do some of your own research before going in.

Dominic Harper

It is rediculous that you can’t call the Charlottetown store or even customer service to talk to someone !!! You are constantly re directed to their website! Sometimes you just need to ask a question !!!!! How frustrating! I will be purchasing anywhere but here!!! Terrible service !!!!

Ryan GString (They Call Me GString)

Worst customer service I have ever experienced. One poor girl working in the cell phone department while everyone else walked around twiddling their thumbs. She tried her best with the lineup of people she had ,myself and another person decided to leave.Best Buy get your act together plus didn't help that the guy getting served decided to tell her his life story nonetheless the other workers would rather walk around aimlessly than help her out

Manpreet Kaur

Their system was down, and they had us waiting for over an HOUR just to purchase 3 TVs and take down our addres for delivery. Then when they called us to set-up payment and delivery, they advised that our items would arrive in Sunday or Monday, but it is now Monday but nothing has arrived yet.very disappointing service.

Zoey Vessey

I always loved best buy. They are friendly workers with experience and knowledge behind what they are saying.

erin mullen

Bought a tablet that I was told was fine, Turns out the tablet was locked with the last owners google account. All while the alarm was going off because a sales rep triggered and alarm while all the other reps just stood and looked at it. The only customer support I received was from an in training staff.

Victoria W

Unable to reach via telephone.

David Paul Jackson (Hektik)

Very bad service.. Called ahead to ask if something was in stock. Girl on the phone answers me without even checking, drive 25 mins to store to find out they have been out of the item for months now. When leaving the store not a happy camper, see three of the staff behind the front counter taking pictures of the other girls bumb on her head. Bad service will not be back.

Ivan Affonso

Good service

Chris Hendrickson

It no future shop but if your able to find someone they'll help you

Sarath Babu

Great place to get electronics

JPaul Murphy

always terrible there, was better when it was commissioned based at least the employees were motivated. Walked in trying to find a phone case no one there to help just 5 underpaid kids sitting behind the desk talking and on their phones. Bought it on amazon soon enough best buy will be going the way of the dodo bird.

Susann

Worst customer service ???????? please hire more staff

nebniab

Very friendly staff

Fábio Sabag

they price are always high, dont have a best deal most of time, customer service is good

Bill Gallant

Staff walk up to you and ask how you are and what you are interested in.

Karen Milligan

All the other reviews are about their phone service, which if you'd sit and go through the automations you'd be done in 15 minutes. There are other people ahead of you, get over it. Their in store service is absolutely delightful. I've been in multiple times for speakers, computers, games, whatever, you name it, and though they aren't on you the second they come in, the service they give after a short wait is pretty good.

christine taylor

My brother bought a computer there and the staff gave us a discount with a purchase of their geek membership which they said we only have to pay 6 month. They told us we cab cancel the membership 6 month later and wrote how much money we have to pay in total on the work sheet. But 6 month later when we tried to cancel the membership, the staff on the phone said we have to pay the 7th month in order to cancel the membership. So we went into the store and spoke to the manager. Manager was very rude and said we should have read the agreement (which we had to creat a Best buy account in order to read it online). He basically means his staff can say anything that is wrong in order to trick you into buying their product as long as they have an agreement some where online that tells a different story. The agreement was not emailed to us or given to us when we bought the computer. Manager was very very rude.

Gary E Schoenfeldt

I live in Summerside so I'm trying to call in to see if they have a product before I have to drive there, but they won't even answer the damn phone.

Sara E McCardle

The best price to buy tv and eletronics

Gerry Fougere

A little disappointing. Couldn't get into system to see what is included for the $22+ dollars a month for Geek Squad. Why bother?

Daniel Hughes

Doesn't answer the phone. Advertises their website instead....... Useless to even have a phone number if you don't have a way for customers to call and check in. Especially being the ONLY location in the island.... Yeah useless. Will not support this store until they meet actual customer service needs. Will be buying electronics from Amazon from now on since you want me to use a website so much.

Evan MacQuarrie

Looking at mobile phones, not pushy and very knowledgeable

Mike Macdonald

Nice staff. Got my phone screen painted.

Justice Walker

Terrible customer service. When you go to buy a phone half the time they mess it up and the other half you wait 3 hours for help.

Tanya Gregory

The prices are reasonable and the store is clean and well looked after. Some of the employees were a bit weird and followed me and my friends around as we looked at stuff.

Debbie Silliphant

The staff at this place was not helpful, even though the place wasn't busy at the time I went. You can find things that you would find in a typical Best Buy store.

释如乘

Their customer servuce6is such a pity, I waited one hour for someone to help me with what I was looking for, their service is total rubbish

Sean Adver

My wife brought my laptop computer to have the keyboard cleaned by the Geek Squad. She was about an hour early (10 a.m.) before they opened (11 am.). The manager was there, and he refused to take it nor leave it with the Geek Squad. We live an hour away, so she thought he could cut her some slack. But no, he couldn't make that concession. She told me he was arrogant, rude, and told her that if she didn't like it, she could take her business elsewhere. Of course, we will. All our business! Over the past 3 to 4 years, we've bought 2 laptops from them, a TV, a TV stand, and mobile phone. When we're spending our money at Best Buy, everyone is nice and accommodating. You'd think the SOB manager could be more customer considerate. That's the last Best Buy shopping we'll do.

Wanda Lyall

It's smaller than the average Best Buy, but it goes the job done.

Chris Mclure

Great place to shop for electronics

Kevin Mayne

(Translated) Complete product range (Original) 商品種類齊全

Harley Davidson

Will never return to Best Buy, as Amazon’s ability to honour product warranties is by far superior. I went there last week and tried getting warranty from a defective product, which was less than 6 months old, and it had a 1 year warranty. I was instantly told by a very rude service person, I had to contact manufacturer directly, and when I asked how, they told me “online”. Absolute complete waste of my time going there in the first place. If I could rate this company a 0 I would, Best Buy you just lost another customer to Amazon! Wake up before your out of business!

Norman Richards

good

Sukhjit Virha

Helpful staff, good selection

Kent Bagnall

Excellent service, helped me with my cell phone, very happy customer.

Tomas Quiroz Ortiz

(Translated) Zedr (Original) Zedr

Nadiia Moroz- Zinchuk

I have called 3 times to the store in PEI, and well within the operating order, many times, tried all options, and never, never, never does anyone ever answer the phone. I am purchasing a rather expensive camera, and there is never anyone to talk to about availablity, pricing, etc...a store the CLEARLY does not care about customer contact, care, and blow back. Truly if this is what Future Shop is all about, you have lost a good customer. One by one, that is how you loss business, and eventually shut your doors. Just ask other...remember, you do something good, they will tell 3 people. Do something bad and they will tell 10...I guess I have to go again to Amazon to buy something. See ya Canadian business. You suck!!

Andrey Bushev

The store is nice and they let you try the phones at the store, but the wait times for service can be long sometimes.

Danny Judson

No customer service what so ever. It seems like staff are trained to avoid customer and if you do ask the staff a question they won't know the answer and will be really rude to you.

George Jia

Wayne in appliances is the best!

Cyrilina Campbell

It's an electronic store

Jean Lagace

Best services in town

kirby lapierre

Slow and most of the staff was just talking with each other. No one came to help me.

Allan Jenkins

Cleanest bathroom in the area.

Jan Taylor

Good place for electric

Christien MacLean

Friendly a.d congenial. Their.manager Mica is one of the best.

Dean Jay

Limited stock. Friendly staff numerous times.

Baby peaches

How hard is it to pick up a phone?

Colleen Doiron

Awesome place, always someone to help you figure out anything you may struggling with.

Cory Somers

When you need something specific they usually have stock on hand. The mobile phone department is overworked, undertrained, and understaffed. If you can find someone who can actually help sell you something you're luckier than I am. They were much more attentive when on commission. Missed a big sale.

Wil

Great place. Friendly staff.

Mini Barns

...sometimes really good deals....

Darlene Crabbe

Have been to Best Buy's mobile center twice now. Both times have been easy and painless. James in that department is a great and knowledgeable guy, which saves so much of your time instead of waiting for them to have to look it up or ask. The store usually has great deals on as well, better than most mobile outlets I've visited.

The Clearys

Helpful staff.

Rheal Sewell

Fairly typical big box electronics store. Found that some stuff is displayed in seperate sections of the store. For instance, the gaming gear is spread out over a couple aisles separated by the laptop section and some other non-gaming related products. A bit confusing.

CJSM Doughty

Every time i've been here i've always had employees come and try to help me. They know what they are talking about, and are not afraid to just have friendly conversation.

Matt

I've never had a good experience in this store. There seems to always be some factor that interrupts my purchase; whether it be incompetent staff or receiving a broken product that needs to be returned.

Ruben Heijs

Store policies have changed for using best buy card. They didnt want my business

赵传

Great selection of electronics, my go to place for new technology. Always have a great experience with one of their friendly staff members Bryan. He's always very helpful and great to suggest or recommend products. Excellent shopping experience great to have helpful staff.

YongZe Bian

Big box stores. Amazon has it cheaper. Extended warranty is a waste of time and money.

curtis martin

Worst experience guy name BASIL gave me whole wrong information now i been stuck with $1500.

rajwant singh

The worst experience I ever had was at Best Buy Charlottetown. Save yourself the stress and don’t go there most especially if your a minority. The manager would not even give me an opportunity to express myself. I purchased a display fridge that was for sale, it had some stickers for signage on it, my wife signed the paperwork saying it has only one scratch on it and when she went there after 3 hours to pick it up they there was more scratches from the stickers that are permanent. I went to meet her at the store but she was gone before I got there so I was told by the sales person, he called me over to show me a picture on his Iphone of the new scratches. I asked if they can do anything in price for that because it’s a new fridge. He said maybe but have to call the manager and see. When the manager Mike came out, he did not even greet me he asked if i’m looking for another discount, because he will not give me one. I tried to explain to him what happened and he just start calling me names and said that I should just return the fridge and get a refund. When I stepped out to call my wife she said that the paperwork was signed when she payed and the marks were not there when she payed but after the fridge was all wrapped up for delivery is when the sales person showed her with a picture on his iPhone. When I got home to see the fridge the scratches are very noticeable, and I would like to return the fridge for a refund as it is not worth the money with all the issue it has now, but I don’t feel comfortable going back to that store to get the refund, i would just like to be treated with respect, just like i was treating them. Sad to say but this will be my last time dealing with this store, God help that business.

travis trainor

Gone way down hill after future shop.

Chantal LeBlanc

F....g black friday! I'm out of money but with great new sub!!!

Rene Zangerl

Pretty much the only electronic store in town. Selection is OK.

Nick Freda

Fast helpful. No air conditioner in store so ordered online. Delivery to door asap. They'll call. No hassle for me. 100$off

Durand Judge

Got a good deal on a TV and sound bar. Rep did not try to upsale items and was very friendly.

Amandeep Singh

Well it's a bestbuy. They have enough stuff for you to buy. Only place to go on the island for new electronics.

Nawsheen Khayrattee

In and out asap upon opening and great service.

Sen Wang

Great staff and prices. Anyone shopping appliances, shop here for your rentals

Don Power

Very helpful staff

hongkai yang

(Translated) Customer service (Original) La atención al cliente

Charlie Tregonning

Got a lot of stuff from them

Sslvador Martinez

(Translated) Excellent (Original) Ótimo

Limber Siren

Out of stock! Website says they have Apple TVs in stock. After standing in a lengthy check-out line, the staff "doesn't think" they have any in stock and can't be bothered to check in the back. That's okay, I'll buy it on Amazon.

Dale Heather

Amazing staff

shane macdonald

Great service from the Cell Phone counter

b Young

Why bother reserving online for pickup when staff dont pick the orders?

Rahul Dange

One stop spot for all tech needs

Josh Simon

Cashier went above and beyond to find the bonus item I was supposed to get with my purchase when he could of said it was out of stock.

Isaac MacKay

This is where I buy most of my stuff, it's nice and rich makes me feel nice..

Brenda MacDonald

I love this store. They have a great selection, they price match and the Geek Squad know their stuff.

Wendy Adams

I wanted to find out if their sale was on today, they won't let you telephone the, hang up on you. I won't shop there.

Dale Yeo

They have all the gadgets you need.

Gary Newhouse

Good

Ivan Noonan

Got what I needed for a good price.

Brenda Nichols

Great I got a new Koodo phone the girl was great

Robert Mac Donald

didnt answer the phone

Donna Marie Noble

Staff was friendly but stock was at a minimum. I went in looking for an SLR camera kit, preferably Nikon since I already had some Nikon lenses but there were only a few of the low end bodies available. The spaces/security devices were there for the other models but no stock. This was the same for the other brands as well. Ended up picking up some GoPro lenses but the section looked picked over too.

Daniel Carroll

Couldn't even get anybody to ring in my items so I just left

Mike Podger

It's ok. Sometimes you have to hunt down staff. They don't seem overly engaged in their job - like you're bothering them by asking for help. Not great, not horrible.

Sarvesh Gupta

(Translated) My. (Original) Mein.