Reviews of North Island Mechanical LTD (Contractor)

Chris White

Mike and his crew were awesome. I am a very pleased customer! What a huge difference this new heat pump is making already. This small business is the best, well done Mike!

Lynn Dow

Arrived on time. AC is working!

Deb G.

Very happy with North Island Mechanic! Excellent service and work. Loving our new Heat pump, especially the A/C!! Thanks Mike and crew for a job well done, I would highly recommend them :)

seawolf954

Great experience with mike and his tech ray ,they fit us in on short notice ,did great work . Wouldn't hesitate to hire again!????

Dean Clark

From first call to making sure everything was done properly to sweeping the floor on the way out north island mechanical just gets it! So great to deal with. Couldn't recommend them more!

Tyler Saxby

The best service in Campbell River! Knowledgable and quick! I would recommend them over others.

Strata Plan

Great service, easy to work with and so helpful! They are amazing! Thank you so much!

Lantana Contracting

Mike is honest and has great service

Tyler Bruce

Very happy with the work completed by North Island Mechanical. Mike and Tom were knowledgeable, helpful and easy to deal with. I would definitely recommend North Island Mechanical.

Melly Johnson

Great friendly prompt service from the time of call to end of repair. Great work!! Thank you.

Uwe Hopf

Called them and they came same day after evryone else said 1-2 weeks. Got my air conditioner going on the hottest day of the year. I highly recommend North Islang Mechanical and will be using them for all heating and cooling.

Brian H

Had mike and his team install me a heat pump 2 years ago .. He shook my hand said ducting was all good after the job but for days the new system didnt seem to work.. I went into crawlpace to find about 20 feet of rotten ducting all the heat just blowing in my crawl space .. Sent him pictures of all the rotten huge holes in the ducting that were missed . he offered no compensation at all . Then i had rats enter my freshly vapour barriered and insualted crawl space from the large hole they made in my vent and which left a nice hole for rats and mice to get into the crawl space and damage all my nice work ... Two years no compensation nothing from mike . Wont ever deal with this company again ..I always direct my friends and family elsewhere for getting heat pumps and such .. Chelsea i will add was great to deal with ..

Valerie Tanner

Nick and Josh were great. Fast friendly and efficient. Once the installation was complete Nick took the time to answer our questions and explain how to get the best efficiency out of our unit. Great job guys! I would recommend this company highly. Last but not least huge shout out to Chelsea in the office, you made this so easy!

Amber Webster

I was 100% impressed with the prompt attendance and service received. My 4 year old furnace bit it during inclement weather and they came by within an hour of calling, immediately assessed the issue and determined the panel had failed. It took only a few days for the new panel to be couriered and they installed it the day it arrived. There was no mess involved and staff were professional and extremely pleasant to deal with. 10/10 service experience. Thanks North Island Mechanical!

stuart mckean

Paid Mike and North Island Mechanical 9500.00 dollars for a new combi boiler on Sept 16. After a few visits back and then aggressive rude calls he basically left me high and dry with a non functioning system and told me it was not his problem Had to hire a new contractor to repair deficiancies and get the system up and running properly. New Plumber installed proper venting up the chimney which Mike said wouldnt fit so I ended up with a 4 inch duct in my bedroom. Repaired exhaust that was pooling water and 16 ft of pipe held up with an old teflon tape spool. Installed proper chimney cap to support pipes. Changed out zone valve that I was charged for and was never installed ,mike said they changed the guts which was a lie. Repaired sagging water pipes that were hanging down below the joists. Power flushed the whole system. All works perfect now. Big thankyou to my new plumber and a big rant to Mike from North Island Mechanical for basically telling me to F off after spending ten grand.

Fairleigh Taylor

North Island Mechanical is freaking amazing! Everyone from Chelsea making things happen( you rock Chelsea) to Ray who was both friendly and professional ( Thanks again Ray). I would totally recommend them to any one who is looking for superb customer service!

Carli Rose

Mike was very professional and responsive to my messages. He was very informative and helped me understand what type of HVAC was needed for my home and ultimately installed what we had agreed upon. I will definitely use North Island Mechanical again for any further services!

Jackie Christensen

Can't say enough good things about Mike & his team! They were prompt, efficient, friendly, cleaned up behind themselves, affordable, all around a wonderful experience. We love our new ductless heat pump! Thank you so much guys!

S P

Spoke to a fellow named Raymond McKenzie recently. He was extremely rude and hung up the phone in mid conversation. I'm not exactly sure why this happened but it was appauling.

Rob Draeger

Mike and his team were professional from the time they pulled up, till the time they finished! Absolutely amazing service, clean work and awesome attitude. Would highly recommend to anyone needing any of the services they provide.

Sarah Maxwell

Highly recommend! They offer true 24/7 emergency service (in fact the only ones to pick up the phone on a Sunday morning). The tech was friendly and made sure I understood the problem. Before he left, I had a quote for how much it would be to fix the unit. A few hours later, I made the decision to replace the unit and I had a full quote by that evening. Talking with the owner a few times and you can tell he is overall a great guy and won't try to upsell or take advantage of the situation!