Reviews of General Jays Contracting (Contractor)

Alex Joannides

This is the MOST unprofessional and RUDE contractor I have ever dealt with! He wasted several months of our time. He never responds to calls or texts and in fact turns off his phone often making it impossible to contact him. He doesn't like it if you have questions about the work, basically its his way or the highway. I would stay away from this contractor. I was warned against using him but thought I would take a chance, lesson learned. Be very careful!! He will claim he never did work for me but in fact did do an estimate (see below) and I gave him the go ahead and waited 2 months for him to finally get back to me telling me he was too busy. EXTREMELY UNPROFESSIONAL! SAD and POOR treatment of a customer. And BTW shop around, his prices are high it turns out as I found others that could do it for much less! Good thing for me he decided not to do the work because I’m getting it done for a lot less now!

Alex Campbell

First of all, I shopped around town for a contractor. Two people did not return calls after several attempts. One showed up and gave us an estimate...and then vanished. We call General Jay and although it took a day or so, he called back and gave us an estimate. He was hired. We just had Jay install a industrial level restaurant-style kitchen range hood. None of us knew at the time that this was not a standard run-of-the-mill range hood. It has two huge internal fans and needed to be exhausted out via an 8-inch exhaust through a brick wall, about 25 feet above ground level. Jay rose to the occasion and did a spectacular job. Here is what really impressed my wife...he left the place, from the front door to the job site in the kitchen, spotless when he was done. In fact, my wife said that she wants to hire Jay for her next house cleaning. For me, I have a couple of other projects that need doing. I will hire no one else. BTW, apparently he is licensed to do it all...including plumbing and electrical. One other thing. Jay stayed true to his estimate.

Colin ONeill

Called Jason when I had an emergency with my hot water tank problem, Water had been pouring out everywhere it was late at night when I contacted Jason he stopped everything came over to investigate he then made it safe for the night then returned the following day to replace the hot water tank. Jason also kept in contact over the next few days after it was installed to make sure I no longer had any issues with the water tank. Jason explained everything what was going on and what needed to be done. He was very helpful and extremely happy he attended the emergency as fast as he did and also that he stayed in contact over a few days to make sure everything was going well.

Samia O'Day

We have used Jay’s services and have been very pleased with the results. His work is thorough and professional. He is honest and committed and his results are fantastic! I would not hesitate recommending him to family and friends. An excellent experience all around. Will use again.

Cyn Durant

I had a deck built by another contractor and it turned out to be a nightmare.The service was terrible. I contacted Jay for a quote to fix my deck nightmare and he went above and beyond my expectations and built me a beautiful deck. The deck that was built by the first contractor would not have passed any codes and was awful. Jay came and removed the old deck and built me a better deck than we hoped for. He provided amazing customer service and conducts a very professional business.

Ron and Louise Kleinlagel

We had a horrible experience with another contractor that quit mid project. We contacted Jason and he came quickly to assess our situation. We did have a nightmare of a renovation project that Jason took on - plumbing was done wrong, electrical was not done to code. Jason fixed all the issues from someone else's mistakes and created 2 beautiful bathrooms for us. He promised us that we would trust again, and we do. He will be our first and only choice with any future renovation. I can't say enough good about Jason. We fully recommend Jason. His work is second to none!

Chuck Mahoney

We were absolutely thrilled with our basement renovation completed by Jay and his team. He involved us throughout the entire renovation which I don't believe you get with all contractors. He was true to his timeline and his initial quote, which we were very pleased with. Jay's attention to detail increased our confidence level immediately from the beginning of the project until it's completion. Jay was both knowledgeable and creative and gave us a beautiful new room in our home. He can have the keys to our house anytime...and we highly recommend his services Chuck and Jan

Stephen Alguire

Contacted him about a quote on some work. Was honest and told me so busy, not doing any more quotes until Nov. Appreciated the straight forward talk we had.

Paul Reeves

One of a kind top quality experience. Highly recommend to anyone wanting a professional fair priced renovation.