Reviews of East Side Ventilation Ltd (Contractor)

S G

This company did all the ductwork in our home when we built it 18 years go. They also installed our furnace and air conditioner. We hired them because the general contractor (Walter... can't remember his last name, sorry) who we hired to organize the building of our home said they have good pricing and do good work. Anyway, Walter was right. And because of that, East Side Ventilation has been my go-to company any time I need anything done with my HVAC system for the past 18 years. The staff is professional, friendly, on time, and does excellent work. I highly recommend them. :) In case that loyalty makes it sound like I know them, I figure I ought to mention that I do NOT know the owners or staff on a personal level. It's just that I was really happy with their work when we built our home, and I see no reason to try anyone else and risk being unhappy with the workmanship. Some reviewers have mentioned that they couldn't get an exact quote ahead of time... I'm guessing that's because they bill based on how long it takes them to do the job, and they don't know that until they've done it. And I'm guessing they have enough business that they don't have to spend their time doing free in-home estimates anymore - and frankly, I don't blame them - I wouldn't do free in-home estimates either if I had enough business to avoid having to waste time on that. In any case, I've never worried about their pricing because like I said, they do good work and they're honest.

Kendra Jones

Universal igniter put in instead of OEM while still on warranty and now possibly fried our board … hvac tech told me it was most likely because of this part and google says it throws off the circuit timing often… took no responsibility

Tero Heikkinen

Needed emergency support for an air conditioner that stopped working on the weekend. The technician was able to come out the next day when most other places were closed all weekend. He was crazy knowledgeable and his initial thoughts on the problem was replacing a $35 part. Turned out he was right! I highly recommend them for AC repair and will look to try them out for furnace maintenance this fall.

Melanie Neufeld

Quick, knowledgeable and friendly. I will be calling them for all my future needs

Marie Mills

they have a bad apple in their Place of employment I can not believe they even have this person work there with his rap sheet..

Aaron H

THEY'RE ALWAYS LATE!!!!! EVERY YEAR I'VE GOTTEN A ANNUAL FURNACE CLEANING ALWAYS LATE!!! GO SOMEWHERE ELSE.

Lyle Baraniuk

Dave was super. Great service and I appreciate that they stand behind their work.

Tasha

I received 7 missed calls and two very rude voicemails from this company Saturday feb 9th of 2019. The calls started at 10 am, and when I checked the voicemails the service technician was disgruntled and completely rude. Yelling at me for having a full voicemail, for not being around for my quote “requested service”. I phone him back to explain he has the wrong number. That my furnace works fine and that I didn’t request any service. He started chastising me saying how someone gave him my phone number, and that he was called for emergency service but didn’t believe me when I was explaining that this was a mistake. He then proceeded to tell me that there must be a language barrier between us, with my perfect English and hung up on me. I did not request service, perhaps the technician wrote the phone number wrong but I absolutely did not enjoy being yelled at and harassed today. If I ever had to recommend this service I wouldn’t based on this unprofessional performance.

nomiS aikcorA

One of the best HVAC companies in Winnipeg. Great, professional people. Everyone I spoke with was very polite and easy to deal with. Very knowledgeable of every aspect of what we needed. I would recommend EastSide Ventilation to anyone. They are top notch. Great first experience!! The Technician was knowledgeable & friendly. Took his time checking my system & explained things so that I could understand. Looking forward to being a long time customer!

East Side Ventilation Ltd

A Job Well Done “On behalf of the Centre for Adult Psychiatry, I would like to take this opportunity to pass on our thanks for a great job done by your staff member, Jeff. His professionalism and consideration to both patients and staff was greatly appreciated. Job well done Jeff.” Centre for Adult Psychiatry Brandon, MB

Gerard and Daryl

Great service! Slight mixup in booking initially however when tech came he was quick, clearly knew what he was doing and fixed the issue. Would recommend them.

Patricia Shymko

They came punctually and did a good job

davidwallful

Very professional. Great service.

Jeff L

I'd give zero stars if it were possible. Dan, (the Sales Manager there) cancelled my original appointment last week, but at least he called 2 hours before. I had already made arrangements to leave work early and couldn't change them, so it was an inconvenience. I agreed to reschedule the estimate for today, but Dan didn't show up again. He didn't even phone this time. Your time isn't important to East Side Ventilation, so do yourself a favor and call the next company. These guys are too incompetent to even show up. Thanks for wasting our time East Side Ventilation!

S Adam

One of my daughter's and her husband just bought their first house. What better house warming gift than a duct cleaning... I know brilliant right! I had the fine folks at East Side Ventilation clean my ducts many months ago and they did an honest great job. They were friendly and very professional. Their tech took the time to explain why the A/C was having a hard time cooling the second floor. This 100+ year old house was not built with A/C in mind. I asked my daughter how they were? She couldn't stop saying again how great they were. Definitely 5 star and 2 thumbs up!

Gerald Valez

This is the biggest rip off scam artists of a company o have ever dealt with. Was after canada day I called for service and wanted double time and a half.

fucheng zhou

If google has zero I would give them zero. Not recommend this company at all. They don't tell you how much would cost for fixing the problem. When we booked the appointment, they didn't tell us how much would cost and waste a lot of time to check here and there. All the sudden, they told you the labor would cost you $106 dollars per hour. Wherever any country of this world, customers have right to know the price before they decide to let them to work or not. Even without telling us the price, and first time when they didnot figure out the problem the service guy said his labor and parts all covered by warranty, and then when they brought part to replace it , he changed his words he said labor not covered it. What was such a lie. That is too bad. Then I phone their manager when I booked appointment no one told me how much it will cost. And he said when you booked appointment they should tell you the price. But the truth is no one told me otherwise I would not let them to come. Such a rip off . Be careful for this company.

Debbie Fedak

Called East Side. Came down the next day and fixed "immediately". Jason and I believe Manny, thank you so much. There is good service out there!!! Great work ethics, hard to find now days but we sure did. Merry Christmas to you all. Will rebook the cleaning and HRV balancing in January with you! Merry Christmas All. Brian & Debbie

Darlene Poplawski

Went above and beyond, resolved our problem and took the time to explain. They were prompt, service was professional, would definitely recommend.

jillhart1

Chris came out to make it possible for our new dryer to be bottom ventilated. The existing hole was not in the right place. We were very impressed by his professionalism and attention to detail. He thought outside the box, anticipating issues the dryer installer might have and gave us extra ducting and a different elbow than the one we had. I had asked him to cut the duct flush with the bottom of the dryer, as that's what the installer said the night before, but Chris left it 1/4 inch higher as he didn't think the installer would be able to connect it easily otherwise. The installer came just as Chris was about to leave, and confirmed that it was a good thing that Chris left the extra margin of metal for him. Chris also said he added a brace to the ducting under the floor so that it was more solid than before. Our reno guy, who was also there doing work, took a look at it and said it looked really good. Chris was polite and prompt as well, and the man answering the phone, whom I talked to about 3 times, was always polite and helpful, giving me confidence. I would definitely recommend this company.

A Bright

Honest quick reliable, I questioned the amount billed and was a little upset that I had to pay for another call due to ordering of parts, however they worked with me, would definitely recommend.

Dominik Vann

Says 24-7 service, furnance they installed not working, call back 30 minutes later, “ yeah, I’m not gonna come tonight” ok thanks, it’s February. Cheers.

Rod Blahy

Recently had our ducts cleaned by Eastside, they were excellent and courteous. They ensured that there was no mess and minimal disruption to the family as some were working from home. I highly recommenced them for all your heating and cooling needs.

Dan Reimer

5 stars!! We just had our Furnace and Ducts cleaned and I just had to write up a review on Eastside Ventilation because it was amazing. From Dan D who accommodated a last min date change and set up the appointment to Scott and Paul who did everything right! A quick call 20 min before coming with a heads up. When they got here they introduced themselves right away to me and my wife and even our dogs liked them. They were Quick, Friendly professional, clean, covid friendly and bottom line good guys. Afterwards Scott gave me a recap of what they did what they found and even put in my new filter (one of those ugly accordion ones that take forever) then they both said it was nice to meet us and were gone... thanks guys and thanks Eastside.

Madison

Fantastic service!

P C

Very poor customer service , even they don’t know when parts are coming ... all good reviews are paid ...