Here we offer you the information of real people who are buying the products and services of D & K Heating Service Experts (Contractor) in the area of Belleville (Canada).
At this moment the firm gets a score of 4.4 stars over 5 and the score is based on 127 reviews.
As you can read, it reaches an reviews average is quite good, and it is based on a very high number of reviews, so we may say that the score is quite reliable. If there are many people who bothered to value when they've done well, is that it works.
As you know, we do not usually bother to put opinions when they are good and we usually do it only if we have had a problem or issue...
This Contractor belongs to the category of HVAC contractor.
We’ve been having on and off issues with our AC system since last summer, and after a recent repair our system was still not working right. Irwin serviced our system and it’s totally fixed! He was incredibly thorough, professional and really ensured that we wouldn’t have any problems going forward. I’m super impressed with his attention to detail and how he really made sure every element was working. Most thorough and fantastic repairman! Thank you so much! We highly recommend Irwin for his fantastic service.
Steve's first time at my place and he was excellent. I am very happy with my service
I always find the service and the staff very friendly
Arrived on time, installed a new on-demand tankless water heater. Technicians Ian & Seth were very friendly. Equipment works as expected and very pleased.
Excellent service done again by the technician Steve Sprague hope to see him again next year
Very efficient and punctual. Steve was a very knowledgeable technician who not only went about his work professionally but explained to me what he was doing and some of the small maintenance things that I could do myself during the year. I actually learned a few things today. Thanks Steve for your work today.
We had our entire heating and air conditioning system recommended and installed by D&K. From the sales person to the guys who did the install work, everything was done in a professional manner. I would like to give Kudos to Dustin, Ian, Brian, Rob the service technicians, and Shaun from sales. Thanks everyone, we are enjoying a comfortable summer.
I had an air conditioner emergency at midnight (frozen unit). Called D&K and not only did they calm me down, but gave me clear and easy instructions on what to do until the technician arrived (which was first thing in the morning). Friendly and top-notch service.
The technician was very good and, performed the service in the expected time frame with satisfying results.
Got our AC/furnace replaced in June, a two stage furnace and AC as they said it is more energy efficient. They installed everything within 2 different days, for some reason their installers didn’t do the wiring for the second stage AC. We did follow up calls and booked an appointment but nobody had showed up. Then we called about 4 hours later and were told to reschedule again. This was the 3rd appointment. On the fourth appointment, tech showed up again and was told for some reason, to come in and replace the thermostat (appointment was for wiring). So the tech left again without having done anything. On the 5th appointment, tech shows for the wiring and we were told that it is now not doable. He is missing a second tech that he needed and he also left without having done anything and said that they would follow up. This was back on August 31st it is now November 25th and have not heard anything back. We receive a bill of 190.00 a month which they have no problem in sending and charging. The work needed is still not complete.
I had an on-demand water heater to replace my existing system, a new furnace and ducts re-configured for better air flow. Brian and Rob were on time, courteous and very professional. They worked seemingly with a break even for lunch on the first day and on the second day they finished and left the basement spotless. I have used D&K foe a few years now and find them to be a great company.
Tyler K and his partner Lew did a great job installing the ductless A/C in my home. I would use this company again.
Today D & K Heating & Air Conditioning replaced the 21-year-old gas insert in our fireplace. During its annual inspection last month, we discovered it had finally worn out. Brian Critch and Seth Wellman arrived precisely on time and set to work immediately to remove the old unit. Once they removed it, they discovered gallons and gallons of debris behind where it had been. In the photo, you'll see Brian holding a drop cloth to contain the dust while Seth is deep into the fireplace vacuuming up nearly 15 gallons of junk. They worked steadily for more than six hours straight, making the fireplace look like it has always had the new insert in it. Then Seth patiently explained the features to us and showed us how to use the remote control. The new unit has 5 flame levels (plus off), 5 fan speeds (plus off), and a thermostat built into the remote. We can just set the temperature we like the room to be and the flame level and fan speed adjust to keep it perfectly comfortable. It was a pleasure to have these two friendly, experienced and knowledgeable professionals in our home. Thank you both for such an excellent job.
Installed a fireplace for us 3 years back, it has been a dud, and the service folks can never get it repaired. Numerous paid service calls, with no resolution, most recent response instead of ordering the part i know it needs is to send out another expensive technician to check it. I will not use D&K again in the future, poor customer service.
Gerald came today to get our air conditioner up and running. He and an apprentice also changed a filter in the furnace and introduced us to a payment plan that will save us money and give us peace of mind. Great service and helpful, efficient friendly service guys. Thanks
Excellent service. Professional team came and installed our new hot water tank and gas furnace. Highly recommend.
Very happy with our new Lennox Whole House Dehumidifier with external control. The system is very quiet and effective. Great service from Shaun Watts and great installation by Brian, Rob & Mark. Highly recommend D&K.
Today I had Steve Sprague service my air conditioner and furnace. He was very polite and friendly. He showed me things to watch for to make sure I catch it early. Very knowledgeable and answered all my questions I had for him. And answered them so I understand since I don't know much about them. He had his mask on and followed covid rules. He cleaned up any his work area just like he was never here. I would recommend Steve to anyone who needs there furnace and air conditioner checked.. Thank you Steve very much. ????????????????
D&K and the four technicians, Rob, Steffan, Jan and Luke performed miracles to get heat back in our house after our old furnace failed on a Friday by Monday morining they were installing the new furnace. Hats off to every one at D&K involved in this project. Also I would like to thank Irwin St. Hillaire for a service call to our home on 26th Nov 2021 where he trouble shot our old furnace with a lot of care and got a few more days of service from it until it finally died.
The staff are super friendly and helpful. Our sales associate Colin was lovely and information. The two gentlemen that came to install our units managed to do everything in one day. They were extremely tidy, laying down mats, cleaning up any construction material. This is the company you want to go with!
Brian and Rob were friendly, courteous and informative . Great work ethics and camaraderie between these two gentlemen. They made the effort to solve an issue regarding the installation of the AC piping to the exterior, without having to cut into our existing ceiling. Brian and Rob left the site clean and orderly. They took the time to explain our new iComfort thermostat and showed us how to get started with the programming. Thanks Gentlemen.
Brian & Rob did an excellent job. They had to uninstall one day and reinstall another day my gas fireplace. Due to renovations of the living room floor. They were on time, extremely clean work habits. Very polite , hard working and I am sure went above and beyond their work orders. I thank the m both. A credit to D& K Heating.
Great service by Kyle and Stephanie, great staff, very knowledgeable and at a fair price!!!
Jack was the service technician who carried out my inspection, a very professional and courteous person, thank you, great service.
Our furnace was serviced by Steve Sprague from D & K heating,. Steve was on time, explained his findings and discussed recommendations. Our appt was booked through Michelle who was very accommodating with our appointment Good job D & K, excellent customer service all around. Laura and Steve Clancy
Transitioned from Oil and Propane to NG. Furnace, air conditioner, tankless hot water. Rob and Brian did a great job. Friendly, clean and knowledgeable. Thanks to Colin Jones for setting it all up
Rob and Dustin did an excellent job replacing our broken air conditioning system last week. It was quality work, completed in a supprisingly short time! Cody from the sales team came across as a competent and very genuine individual who clearly explained the options available to us. Finally, I cannot recall his name unfortunately, but we were most pleased with the technician who visited us initially on 14 July to diagnose what was wrong with our previous system. His impressive technical knowledge and professionalism gave us confidence that we were dealing with a leading business. Overall, the price was fair and everything was done quickly considering it was all done during peak season. Kudos to D & K.
Our propane fireplace malfunctioned and we contacted D&K for service. We explained to Jessie, the service tech, that ideally we would like to replace the fireplace rather than repairing it, but other fireplace companies said that it could not be done without tearing out the stone surround. Jessie disagreed, saying that Brian, their installer, had many years experience replacing fireplaces and it would not be a problem. Jessie was right! We now own a beautiful Regency fireplace that looks incredible with the stone surround (no damage done!). D&K is a first class business - we were treated with respect every step of the way. Many thanks to Jessie, Colin, and especially to Brian and Rob for a first-class experience. J Rumford
Just had an install of a new furnace and Air Conditioner and switched from oil to propane. Tyler and Jeremy were great. They put up with all my questions and probably being a bit in the way. They did a great job on the install. Everything is so neat and out of the way. Looking forward to enjoying the new equipment. Thanks guys!!
D & K tech; Irwin just left and I have to say he was very pleasant, thorough and provided helpful recommendations. I was very pleased with his service. I have tried other companies in the area and this one is by far the best from the Appt taker to the technician you will not be disappointed!
Furnace repair. Answered phone right away and had a tech out a few hours later. Tech professional and quick. Will use again
Showed up on time and the technician was helpfull
Steve was very helpful and took pride in his work ,reporting any possible problem .
Very good customer service from Gerald : efficient and knowledgeable .
Steve Sprague was the technician who performed the work. He was punctual, polite, and very thorough. I was very impressed by his attention to detail.
Tyler K., Luke W., Rob F., Seth W. And Ian W were hard working, knowledgable, very efficient workers. Very pleased with the work. I would definitely recommend them.
Brian and Rob were great to work with, always polite and professional did a great job that Im happy with. A small thing to some, but when told I had an inside cat, they always ensured the doors were always closed behind them...Greatly appreciated! Thanks a bunch!
Very professional and respectful of the fact that their worksite was our home - appreciated that very much! Job well done! Thanks Brian and Rob :-)
Service Tech Steve Sprague did an excellent job. He was friendly and courteous, and gave us some very helpful information. Thank you.
I had to have my thermostat replaced. Gerald, the technician arrived with a newer, upgraded model. After installing the new unit, he programmed in all the necessary data required, then showed me how to operate it. Everything is so high tech today so I really appreciated him taking the time to do so. Gerald was extremely knowledgeable and friendly, and very helpful. It is such a pleasure to deal with people like him! And D&K were very prompt in attending to the issue I was having with my thermostat. A great company to do business with!
Called for a service call and they managed to get a Fireplace Tech to to come out the same day. Brett came out and was punctual. He was very polite and very thorough on cleaning the fireplace. I really appreciate the hard work and the expertise from him. I would highly recommend having Brett come out if anyone needs this service and I will personally have him out again to do a yearly maintenance on it. I know that I received good value on having him come out for the cost of the service call.
Hottest weeks of the year and what else , air conditioner and furnace die. 26 years old it's time to be replaced. I contacted D & K , Shawn Watts comes to our home , great work explaining size of units needed, fair pricing, excellent customer service. He set up an installation date, and with all the precautions with Covid 19, we couldn't have been happier. Thank you Shawn. Yesterday the A team from D & K showed up . Ian, Rob and Dustin and they did an excellent job in the heat installing both a new air conditioning unit and furnace. Rob explained the touch screen thermostat, they removed old units, and cleaned up afterwards. Excellent job gentleman. I recommend D & K to everyone. Thank you to the office staff for professionalism, a great payment plan. Mary-Ann and I really appreciate your hard work. All my best. Cheers Troy Buchanan
Very professional. Installed new propane furnace and all the ducting. Very awesome we'll done job. Hooked up and arranged all the propane and tanks. Cut all vents and air exchange. Brian & Rob were the techs 6 stars out of 5. Very pleased with whole install from sales to end of job. Great company with great people. Thanks Dan Taylor.
We recently had Steve Sprague, D&K Service Technician, service our air conditioner. He was very professional, extremely knowledgeable going above and beyond to resolve a problem while checking the furnace re: air conditioner. D&K has very personable and friendly staff. We appreciate the top quality service we continue to receive.
wee where very impressed very professional person we'll call you again
Steve Sprague, Service Technician, was here promptly as scheduled for the annual maintenance of the A/C. He was professional. knowledgeable and thorough and a pleasure to deal with. I have had a service contract with D&K for the furnace and A/C for many years and have found the staff to be personable as well as friendly and always offer top quality service. Always a pleasure!
I got a quick appointment and the service tech arrived on time....Steve Sprague. He was friendly and polite and explained what he was going to do . As he went about his work he kept me in the loop as to what he was doing and as to his findings. He also arranged to have someone come to replace my thermostat when I told him of problems with it. Have me some helpful tips and last but not least was tidy. I would certainly recommend D&K.
Service Expert Steve Sprague. Courteous/pleasant, professional & informative.
Tried booking online service that didn't work. Then tried calling after work, was lied to in saying they are after hours and can only schedule for the week when maintenance isn't even available on the weekends. Then called during the day told them there was only the one day in the morning. Received the call day before telling me the time. Now the day of missed a call then try calling to see what it was about. The person stated the would need to have the main office call me right pack and now 5 hours later no call and no one showed up for the service that was scheduled. Would not recommend as the hassle of trying to book isnt worth it.
Brian and Rob were very professional, efficient, and a pleasure to talk to. Great job! Having a functioning new air conditioning unit during this heat wave is a life saver, thanks ! I wouldn’t hesitate to recommend this service.
D&K Heating came out the same day I called and fixed my AC. Cost was reasonable and Gerald was very friendly. He also gave me some information about my system that I had not known. I appreciated that a lot.
Steve Sprague was both prompt, polite and performed excellent service of our AC Unit. He washed out the unit and made our appointment for next year's maintenance on the AC. Thanks D & K Heating for excellent service.
Brian and Rob did a great job installing a new freestanding gas stove.Very friendly and knowledgeable.Cleaned up well and explained the operation of the stove.
Bought a house a year ago and realized that the furnace was a rental. At a heaping $93 a month, to pay for as long as the furnace live... WOW! That,s a lot of money. Anyway, I decided to bite the bullet and buy it back (for more than if it was brand new by the way) as I didn't wanted to have to pay that amount for the next 20 years. It took them more than 3 months to figure out how to make the proper paperwork to buy it right out and for them to remove the lean on my house. Also, the furnace they put in the house is way too big for the square footage. I guess the bigger the better for them as it's more expensive... Recently, the furnace started to make a loud noise, so I gave them a call. The lady said that my furnace only carried an extra year warranty and that they would charged me $99 just to come and then more than 200$ an hour to change the part. She said she could try to have the part to be changed under warranty. I had 2 other companies coming by and they said that the Lennox furnace we have carry a 10 years warranty... Well well well... Guess what? I preferred to give a call to somebody else instead of giving them an extra penny. Bottom line, if you want to over pay for your furnace, get it from them. Otherwise, turn around, run fast and don't look back!
They came in and did a cleaning on the gas fireplace did a good job (on the surface) but did not check to see if the blower worked before they put it back together. Had my electrician take it apart to get at the blower to replace it and when he took the fireplace apart it was filthy behind the firebox and full of cobwebs.
We have been very happy with the service provided from D&K through Gerald. Fast, efficient and courteous.
Steve Sprague arrived on time, was very professional and informative.
Very disappointed with problems getting newly installed furnace operating properly. It took two days without heat and three service calls after installation. Only the last technician understood our two zone heating system and got it operating.
Technician came out to the house, when asked if they were Double vaccinated as there was a family member that is severely compromised, the response given was “Yes I am and this is bull-shit” and then stormed off to his van. Extremely disappointed with the professionalism of this company
The problem with my gas fireplace was remedied in a timely manner by a second technician who was friendly, fast and capable.
We recently had to replace the boiler in our residential heating system. It took a few visits from various technicians to determine what the problem was, install a new boiler, and get the new boiler set properly. Some of these visits were after hours and over the Easter weekend. In all instances the D&K office staff and field technicians were outstanding. Of particular note were Tyler and Rob who worked all day on Good Friday to ensure we had heat and hot water. Job well done.
Brian and Rob installed a new high efficiency Lennox propane furnace, air conditioner and thermostat. They were very thorough, efficient and personable. They took the time to explain what they were doing at each step and tidied up after they were done. I am very pleased and would recommend this team and company to anyone.
Steve Sprague did a great job with the annual maintenance on your furnace and air conditioner. He was polite, efficient and knowledgeable. He was very thorough and informative. Great job!
Terrible service. Sent a “technician” who admitted he does mainly cleaning of furnaces to do a repair - he had no idea what to do, made several phone calls asking for help, spent 2 hrs here & charged us for a full service call, admitted he did not know what was wrong & suggested we get a second opinion! I emailed D&K about 2 weeks ago & have heard nothing back. Would never use the service again & certainly would not recommend them to anyone. We have another company coming in to check things out - will be anxious to see what they have to say!
Thanks Brian and Rob great job very professional and courteous and cleaned up work area,wouldn't know they were here
Two days ago (February 2021) our home's gas furnace went out, on a holiday day no less and with the biggest snow storm of the season only hours away. D&K Heating Service Technician Irwin arrived within 45 minutes of my call for help. He was diligent and meticulous, and I could see he was a conscientious professional service person who took his work seriously. Within an hour Irwin had diagnosed the trouble, replaced the faulty igniter and had the heat back on. He did a great job and we are pleased with the speedy emergency service. Great job Irwin! ????
Gerald performed annual maintenance on my furnace, propane fireplace and AC. He began by reviewing my maintenance contract and clearly explaining what he was planning to do. He worked systematically, quietly and independently. He was a consummate professional while being kind and open. He answered all my questions. The service was excellent and I have signed up for an annual maintenance contract.
Our very first home and the furnace needed to be replaced. Googled HVAC businesses in our area and found D&K Heating with great reviews. I contacted them and they immediately sent Cody. He was extremely thorough, patient and knowledgeable. He measured each room and recommended the Lennox 296. We asked for Rob and Brian to install our furnace and they came to our rescue as we were getting chillier temperatures. We experienced first hand their knowledge and expertise. Both very pleasant to have at the house. Left the place neat and tidy. Brian and Rob are the best of the best. They explained everything we needed to know. We noticed a huge difference after the install and the heat was evenly distributed. The furnace is considerably quieter than our old furnace. Highly recommended D&K for any HVAC services.
The technicians were great and installed the hot water heater expeditiously. They maintained good humour and professionalism at all times.
Absolutely horrible experience yesterday, I have never been more disrespected in my entire life. The technician that came to my house yesterday came as a result of the day before technician saying my air condition was completely out of Freon and then they will send somebody tomorrow. the guy showed up and told me there was no leak at all and to stop complaining or else they will start charging me $100 each time they show up. And actually had the nerve to tell me not to stand in front of my air condition and look for a problems that are not there and to go out from my house more often. There was swearing back-and-forth it was an absolute nightmare. The strange thing was the same technician that’s telling me that there’s no problem was the one that filled up the Freon a week ago in my air condition. I called to complain about the technician was told somebody was going to call me back as of right now nobody has called me back. I was actually afraid that the technician was going to attack me thankfully he just left speeding out of my driveway leaving marks in the driveway as He sped off.
Steve Sprague was a knowledgeable, helpful, and friendly technician. His work was tidy and efficient, but in addition explained what he was doing for my understanding.
After consulting with Gerry and Mark who understood the problem, they sent out Brett and Ryan to replace and correct the problem. Arrived on time, courteous and knowledgeable, fixed the situation quickly and took extra measures to make sure it was done professionally . Highly recommend.
Had a brand new air conditioner installed in our new home last week, by D&K. For context, our house is ~4200 sq ft, and did not have a/c. We also have a massive horizontal furnace in a 5’ concrete crawl space. The Estimate Process: Shawn W came by twice for consultations to make sure he knew exactly what we were signing up for. As it turned out the furnace had to be moved to install the new condenser coil. During one of Shawn’s visits he noticed that the (1) furnace was not supported properly, and (2) had condensate backing up from the exhaust not being routed correctly. Good Catch Shawn, and VERY reasonably priced to repair! The Installation: Install took 2 days in total. Rob and Brian were AMAZING!!! They are polite, tidy, professional and personable. In fact, other than some singing and a few power tools, I wouldn’t have even known they were here. Rob and Brian went out of their way to clean as they went and left me zero mess after they were all done. In the end, the a/c is ice cold and you can tell there was pride in workmanship. Would 100% recommend!
I contracted D&K to install a new hot water tank, central air and furnace in my home and couldn't be happier with the professionalism and quality of the installers and the installation. The crew Seth, Tyler, Brian and Rob were very quick, very friendly and the quality of their installation is second to none. The two days that they were here couldn't have been any hotter, temperatures of 30 degrees with very high humidity but never once did they complain, they just did what they do. Quality products and excellent service, I would recomend D&K to anyone. Thanks guys
Steve Sprague Friendly and efficient
Steve Sprague, our service technician, did an excellent job in checking out our furnace and a/c July 16/2021. He was polite yet friendly, efficient and timely. Thanks Steve and D&K.
Just had Steve Srague from D & K come service our A/C. Prompt, friendly and efficient service!! Highly recommend this company for all your heating and air conditioning needs!!
Today (Dec 15/2020) Mike installed a humidifier on our furnace. He was here originally a few weeks ago to install a humidifier; however when on-site, he discovered the unit ordered would not work as efficiently or be as esthetically pleasing as we would like. A different unit was ordered. The unit Mike installed looks fantastic; the work performed to install was neat and tidy (and as my father used to say - "If a job is worth doing, it is worth doing well"). I would certainly recommend this company with no reservations whatsoever
Great, prompt service from D&K. Service call on Super Bowl Sunday night, tech was here within an hour and had us up and running. Luke & Seth did an amazing job on our furnace installation, completed in one day, neat, tidy, professional & friendly. Highly recommended.
Steve was very professional and polite. He checked everything and explained what he was doing. We are extremely happy with this service and will now use it in the future. Thank you Steve.
Stephanie, Olivia, Kelly, Shaun, Dustin, Ian, Mark and Kiana were all courteous and professional (I hope I didn't miss anyone!). From the initial call to D&K through the installation of a new unit to the follow-up call, we are extremely pleased with the quality of product and service. I highly recommend D&K.
D&K installed a ductless heat/AC system in my old farmhouse. I called four local HVAC companies in hopes to getting a couple of quotes. D&K was the only company that called back & arranged a date. The installation by Rob & Brian was clean, & professional. They worked hard over the 2 days to set it all up & took time to teach me how to operate & maintain the new system. Very pleased
Steve was on time . He took the time to explain everything he was doing and the reason for doing it. Great friendly service.
Gerald came and hooked up my bbq to my gas line. He did a great job, was helpful, and offered tips to extend the life of my AC and furnace. Thanks Gerald and D & K!
Consumer Beware! ($99 service call became a $201call) Jack, the service guy from D&K, came to assess our gas stove problem. He was very pleasant and efficient. We needed a new thermocouple and a thermopile. Our service call was $99 plus $102, that would be refunded when we had the repair completed by them. If we chose to have the repair done elsewhere D&K would keep the extra $102. We chose elsewhere. D&K claimed the $99 was for the knock on our door and the $102 was for the assessment. By law, a service call includes recommendations. Don't be bullied. They will refund the extra fee!!.
Gerald was excellent. He was polite, pleasant and masked when he entered the house. He was knowledgeable, obviously knowing his job and quickly identified the source of the problem with the water heater. The required part was not in his vehicle but he returned in a short time and fixed the problem.
Only 1 star because otherwise, it would not post. Twice we requested quotes for our new build -- heating, AC, air exchange, ductwork, etc. The whole shebang! Twice I sent plans for our house and the heat loss study. The first time we requested was in March/April. When we enquired about it, they had "lost" our plans. I sent them again in June. Here it is nearly the end of July and we still have heard nothing from them. Not "we are too busy now to quote any more jobs for the period of ---". Not a legit quote. Not even an acknowledgement of receipt of the plans. I am very disappointed in this company. I had heard that they were a quality company but not in my estimation. I realize that all the trades are very, very busy but common courtesy should still reign. I will not be recommending this company
If they gave out more than 5 stars - that's what Brian and Rob would get for their recent install at my place . They provided excellent service, the job went well and I could actually follow the demonstration on how to use everything. Great tips and attention to detail. I was happy to hear that everything went smooth with no added surprises. Thanks again - Great job! I would recommend D + K if anyone is looking for sure. ps... hey Rob... what's burning? hey Brian... turn up the radio!
I had my Oil water boiler replaced with a new Gas boiler the last 2 days. The Tech's Tyler and Ian where great guys. Did an amazing job in the install and cleaned up alot of my crazy pipes from other contractors. The install looks great, i wish I could post a pic of it. Thanks for all of your hard work guys. Now I am waiting for the gas company to install the meter.... It's 7PM and getting cool again. So Union Gas still hasn’t shown up. Thanks Martin for explaining the issues you’re having with Union Gas.
Mike was so incredibly helpful and answered all of my questions. I would highly recommend D&K Heating. Their staff are wonderful!
We had a great experience with D&K. Right from the quoting process and sales with Shawn Watts straight through to the end of installation we had excellent care. Brian and Rob did our install and kept me informed of their steps. They took the time to involve us in the placement and reasoning behind the changes being a retrofit system. They were Very professional and concerned for our comfort during the whole process. I highly recommend D&K to anyone.
we moved here almost 6 years ago; we put in a new Lennox high efficiency (98% efficient) propane furnace; every year we purchase the maintenance package a year in advance; I call it the 'tune up'; we have had MIKE VANDERVELDE as the service technician; he is a top notch tech & we highly recommend him; actually, it is because of MIKE that we use D&K; we know commercial techs that could do our services and with a smile too; we use MIKE V; as long as MIKE V is there, he is our request; we believe that his pay should be 'doubled'; I have been in business and/or self employed my entire life; I am now 67 yrs old; if i were to ever hire employees again, I would look for people just like MIKE V; I'd actually hire MIKE V in a heartbeat; Merry CHRISTMAS ... and GOD Bless ... Randy, Suzanne and our 2 horses, DIXIE & MOJO
Complete HVAC system installed recently in our home. Tyler K. and Luke W. the technicians that were working on the installation were knowledgeable and very conscientious about completing the job to our satisfaction. They consulted on every aspect of the installation and explained the workings of the system from the thermostat to changing of furnace filters. Ensured we were happy with the system and left the work area tidy. Very pleased with the work of these individuals
very nice real pro.Tyler and Luke best team ask for them
Steve Sprague did a very thorough job/would definately recommend this company!
Technician, Jack, professional, efficient, and very knowledgeable! Got us up and running after our furnace broke down on a cold Saturday. Receptionist was understanding and very helpful arranging emergency service.
Thanks Steve Sprague for the great service. Your professionalize is commendable!
My family has dealt with D and K for years. Always been honest, thorough and fairly priced.
Steve Sprague was very polite. He explained the steps and the importance of servicing my air conditioner.
Labour cost way overpriced, even Lennox dealer agrees. Charged 400$ for an hours work. Asked for a copy of service agreement, never got it. No explanation, just thats the cost.