Reviews of Andrew's Air Care Inc. (Contractor)

Jack MacKay

I wish all businesses offered the same incredible service and follow-up that we've gotten from Andrew's Air Care. When they say "the job isn't done, until it's done right", it's not just a slogan. They absolutely mean it. We purchased a mini-split for our home from Andrew's Air Care better than a year ago and the follow-up has been exemplary. You will not do better than Andrew's Air Care. I suspect they've studied the Ken Blanchard book, "Raving Fans".

Pierre Boucher

Andrew and Linda are taking care of the project as if it were their own. Great service before and after sale, I'm happy with the result and recommend you request a site visit from them for any of your HVAC needs. They will guide you through the options and provide you with insight on what you need. You will not regret it.

oz oz

I had our Air exchanger system installed and an LG mini split. Andrew is so knowledgable, professional and prompt. I recommend him to anyone. He is very honest and just makes sure your needs are met and then some. The mini spilt needs a certified electrician to help with the install. Andrew uses Kirk Ingraham from Future Electric which is also very pro, prompt and just does great work. You can't go wrong with Andrew's Air Care

Gino Legacy

Just had my heat pump installed and air exchange cleaned as I neglected it for a few years - oops.. Andrew did an awesome job with the install and showing me how the new system works, and Linda was always available to answer all of my stupid questions before Andrew arrived :) The Karda heat pump works great! Very much looking forward to saving on heat in the winter and having AC in the summer!

ErazerGaming

Greeat u need to call

Jeff Boudreau

Always on time, friendly, and very knowledgeable. Andrew actually took the time to give me advice on some other non-related problems he noticed while servicing my air exchanger. Will definitely be a long time customer. Thanks!

Mike Maillet

Very knowledgeable. He helped me understand how the entire system worked, how to maintain it, and was very professional. I highly recommend Andrew's Air Care.

Kimberly Reynolds

Andrew was very professional and genuine. He treated our installation as if he was installing in his own home taking time to discuss location, usage, functionality even considering any potential future home improvements.... things we may never have thought of, he had everything covered. He was prompt, delivered a quality product as promised. Andrew made a point to proactively follow-up several days later to ensure we were satisfied.

Emmanuel Roy

(Translated) Great personalized bilingual service. During the installation of my mini split, Andrew took the time to explain to me how to use and maintain my new system as well as my already existing air exchanger system. He also took the time to explain to me how to use them together to maximize their effectiveness. (Original) Super service personalisé bilingue. Durant l'instalation de mon mini split, Andrew a pris le temps de m'expliquer comment utiliser et maintenir mon nouveau systeme ainsi que mon systeme déja existant d'échangeur d'air. Il a pris le temps de m'expliquer aussi comment les utiliser ensemble pour maximiser leur éfficacité.

Gary Bard

Professional, extremely knowledgeable & helpful, excellent customer service, honest; they only sell you what you need & the list goes on. Andrew & Linda are a top class team. No need to go anywhere else.

Patrick Caissie

My experience with Andrew and Linda have been nothing short of amazing. Andrew did a great job installing a new air exchange system at our home approximately 18 months ago. The quality of his work is second to none, but more important to me, he really takes the time to educate his clients to make our lives easier. Today I was required to order new furnace filters which I could not find anywhere due to its odd size. I called in to Andrew's Air Care and they helped me out by placing this order, even if I was not paying for a service through them at this specific time (NOW THAT'S AMAZING CUSTOMER SERVICE). I truly appreciated this gesture, and I will continue to support this company! Customer service is #1 and don't be scared about using Andrew... you wont be disappointed.

John M

We requested a quote for a dual zone heat exchanger from Andrews. Andrew came to the house, and in fact was the first one to set up an appointment of the 4 places we requested. He took the time to explain everything, how the units would work for our particular application, and answered all the questions my wife and I had. We were so impressed, we cancelled the other appointments and went with him. When he came to do the installation, he was so neat and tidy, answered even more questions we had, worked really hard to get the job done in one day. We knew we had made the right decision to go with Andrews air care. We had a small issue arise with the unit the next day, (no fault of Andrews), and he actually went to the trouble of coming out right away and getting it looked after. It is very hard to find such incredible customer service like we have received from Andrews, and I would recommend them to everyone considering any hvac work. I truly can't say enough about how happy we are, both with the system that was installed, and the customer service we have received. Second to none!

Michelle MacDonald

Andrews air care was beyond my expectations !!! Honest and service oriented are what comes to mind to summarize the experience I had with them. Quotes were quick, clear And honest. They showed up on the day and time they said they would (a big issue for me re: trust after dealing with other non-related service providers at my house). Super passionate and knowledgeable on any issues or questions I had during install or aftercare - it was beyond compare ! So heartening to deal with a company that cares about long term customer care and reputation. Thank you so much for the hard (and cold) work and great service - happy to recommend you to anyone in Moncton area ! Michelle MacDonald

Jane Stuart

They offer competitive prices combined with outstanding service. If they say there are going to be there, then they are. They go above and beyond!!

Mike Bourque

Outstanding service, these guys Really got me out of a jam and the workmanship is top notch. Thanks again!!!

Nicole Breau

We were lucky to find Andrew for a bathroom fan installation in 2019 and he went above and beyond! He is so knowledgeable and professional that we always look to him first for both residential and commercial services. We'll continue to call on Andrew in the future for any air care needs. It's always a pleasure to deal with Linda as well!

robert myers

Thanks Andrew and Linda for helping us replace our aging heat pumps. The service was incredible and we trust no one else but Andrew. You help us pick the right system for our needs at the right price. Looking forward to have our next one put in. Rob Myers

Susan Dunfield

Andrew installed a mini split for our basement last week. He installed one for our main floor about 5 years ago. Very pleased with both units and workmanship. Professional, invoiced as quoted, no mess afterwards. Thank you Kent and Susan

Tina Davidson

Our old air exchanger was making some funny noises and we had Andrew come look at it. We decided to replace it as it was over 20 years old. Andrew came in and replaced it and took the time to explain how the new system worked before he left. Linda is great to deal with too, she put up with all of my humming and hawing about which unit to purchase.

Vicky Therrien

(Translated) Friendly service, advice on different installation options to meet customer needs and ensure the efficiency of the device. Reliable and excellent customer service !! (Original) Service amical, conseils sur différentes options d'installation afin de satisfaire les besoins du client et assurer l'efficacité de l'appreil. Fiable et excellent service à la clientèle!!

Ash Jay

A fabulous company! When I moved to Moncton, I knew absolutely nothing about heat pumps. I went to several different companies to try and figure out what was going on and how to fix it, and it was an overall frustrating - and expensive - experience, with techs who didn't show up, ones who showed up and then left again, and then ones who came and charged me twice what they'd said they would. When I finally found Andrew's, it was like night and day. They're quick to respond to you, work with you to get quick appointments particularly in dire circumstances, and always show up when they're scheduled or communicate if there's delays. When they arrive, their work is excellent - Andrew resolved a problem I thought would last forever and was even willing to spend time answering all of my somewhat silly questions about heat pumps. I now hire them every year for ongoing maintenance, and I imagine they'll be the ones I'll get my next heat pump from as well. Honestly, I can't recommend them enough, and they have all my gratitude for making my move here just a little bit less terrifying.

Lori MacAulay

Very thorough. Only did work that was needed. Dependable and honest.