We used Chris and Leader Services & Renovations as the lead builders for the renovation of our home in Canmore in 2020. It was a fairly significant ‘back to studs’ job, installing a new kitchen, laundry, 4 bathrooms, a mono-truss stair, new fireplace, sauna, replacement internal doors, cabinetry, replacement roof shingles, garage doors, plant room equipment and deck coatings. Leader coordinated multiple trade subcontractors, and self-performed the project management and carpentry. Usually, we were living and working in Europe during the Reno, so we had to substantially trust Leader to spend our money as if it was their own. We were unable to visit the property due to COVID travel restrictions throughout the Reno. After we had agreed the scope of the project, we proceeded on a largely reimbursable basis and the job came in bang on budget (consuming a small 5% contingency thought the build) and was 95%+ complete on the due date. Given the COVID restrictions and disruption to the materials supply chain, Leader’s schedule performance was very much appreciated too. We were delighted with the overall quality of the Reno, and really felt that the guys at Leader went above and beyond to put care and craftsmanship into our home. The quality of their work is superb! For example, they looked for just the right piece of wood to form benches, and constantly identified additional potential tweaks or improvements to discuss with us.
Critical to the success of the project, was agreeing and locking in a defined scope, including detailed CAD drawings and a schedule of materials. This was a little bit iterative in order to tune to scope to the price we were willing to pay. Our solution here, was to work with North Nik and its proprietor Shannon Feindel. Shannon’s creative vision, framed around our style preferences and property use intentions, has transformed our home post-Reno. Her attention to detail in producing the drawings and the schedule materials was impressive, and her sourcing knowledge that helped us get quality alternative material choices where budgets were strained was much appreciated. Like all Reno’s, as owners we did need to keep very focused on freezing the scope as the job progressed, and be prepared to say ‘no’ to additional discretionary ‘nice to haves’ that naturally pop up. Chris, his Project Manager Miko and team were always easy to access for discussions, for us via Zoom, kept us informed and updated about absolutely everything, every snag, every choice, and were highly professional, easy and friendly to work with. They also paid excellent attention to health and safety matters through the job. They kept as tidy a worksite as I have ever seen from the photos, managed dust as a focus area, and were respectful of neighbours in keeping them informed and noise management. We felt our job was in safe hands and would thoroughly recommend Chris, Miko and Leader if you are looking for top Quality, a trusted Contractor, and a very positive Reno experience.