Reviews of Whitfield ClimateCare (Contractor)

Larry Durand

I contacted this company for a quote on a complete HVAC system for a new home build and the owner expressed no interest in directing me to the department or person who can help me. Just because it's a busy year there's no excuse for a complete lack of interest in my business...shameful!

Margaret Blaser

I had a leaky pipe in the basement. I called and Cathy sent a plumber right away. The job was done right and the bill was really fair.

Dave Alford

Dave and Vern are really good to work with and helped figure out what fireplace to use in the cottage.

Irfan Hanif

Great people, great service.

Rob Eee

should work. But they were the most expensive

Peter Penlington

New wall mounted heat pump A/C & heater in 1. Just a short note to say thanks for the great work today doing the install of the new heat pump. Super quiet & Kyle was a great installer. Took the time to lay out a runner mat & drop sheets in the traffic & work areas. That set the tone & a great start it was. Kyle was even able to get my fireplace to work as it should. Fair pricing with quality service. Thanks, we love it.

Alyssa Lloyd

Thanks to the folks at Whitfield's my cabin is nice and toasty all winter long. When I go forward with a new house or build, it'll be Whitfield's getting me set up properly!

pierre herbert

terrible service did not fix problem came out 3 times each time billing me for a service call. replaced oil nozzle, bleed line then left each time furnace would not stay running. call to complain said they would get back to me but never did. would never use their services again!

Suzanne Burchat

This company came to our rescue when the company we had originally booked backed out due to a scheduling issue. Hydro was booked for a certain day to urn off power so Generator could be hooked up. Brian and Ryan were friendly, polite, professional and workmanship was top notched. They suggested a better option to connect the line for the generator as they wanted it to look nice which it certainly does compared to previous option given by another company. They also serviced furnace and air conditioner. They will be our company that will turn to now. Great work.

Richard Bowers

Had an emergency,they were able to fit me in.Impressed so far

Barbara Trolley

I recently had a new propane furnace installed after dealing with wood and oil. The removal of the old one and installation of the new was seamless. Everyone involved in the installation was so professional and friendly. I had some issues in the weeks following due to fan noise and one propane tank that appeared to be stuck on full. Superior propane came out quickly to fix the frozen gauge. Whitfields addressed my issue by changing the air flow to the furnace and that made a big difference. All staff were so helpful and informative. I made the right decision by choosing Whitfields.

Bruce Martin

It started out at first to be a great experience. But when it came to the install that was a different story. The day of the install they refused to install the flex liner and termination exhast cap into my existing chiminy. Said the roof was to steep and there was no tie off spot. What roof ever has a tie off spot !! So to proceed with the installation i had to install the chimney parts myself which i had paid Whitfields very good money to do. But at least my propane stove was hooked up the next day. Two days after that they proceeded to charge my credit card for the full contract amount without my permision. I have yet to recive a finished and paid in full invoice yet. Be very careful with this company. Do not give them your credit card number. Not very happy.

Bac Phan

Generally, it's pricy for the service and they don't return your call or inquiries.

Heather Cook

We have just had a air conditioning unit installed by Whitfield Climate Care.This is the second time we have used this company and we could not have asked for better service. From sales to installation the experience was professional and the the workmanship was top quality. My husband and I would both recommend this company!!

Sharrie Keller

I called my order in just before I left a different parking lot in town was only 2 minutes away everything I ordered was ready for pickup and they were friendly

Robert Armstrong

Great service.

Andrew Jensen

The company seems to have had a change of ownership since we last dealt with them, the previous owners had been good to deal with. Since we heat with oil, we contracted the (previous owners) to change out the tanks. This all went OK even though there was a leak in one of the fittings post installation, this they fixed without charge. The leak had started again but the new owners will not honour the work of the previous owners despite the company name remaining the same. Another point: Their callouts are based on milage and are VERY high. They will ask you to place a credit card on file BEFORE they come out to you and you will get a nasty surprise on your bill as they won't tell you what the callout charge we be. On my last furnace service, they charged my credit card without my permission and without sending me the invoice first, thereafter claiming the email address was incorrect. That seemed odd, considering they had sent emails to me before. on that email address. Based on this, I will not be using their services again. IN RESPONSE: I do understand that there is a limitation to the guarantee of the work however based in the leak issue at the time of the installation, the leaks from the filter housing on subsequent annual servicing(s) and the fact that the same fitting is leaking again, it is my opinion that things could have been done better given the severe consequences from the Ministry of the Environment with regard to oil leaks and the liability it imposes to both the home owner and the installer.