Reviews of York Computer Repair (Computer Repair)

Tessa

I didn't end up using their services or buy anything (yet) but spent about 20 minutes on the phone with Nate discussing whether I should update the computer I currently have or to purchase a new one for gaming. He didn't make me feel like I was wasting his time, I also appreciated that he was straight forward with pricing and options. I will definitely be going to York Computer once it's time to make a PC purchase/upgrade and will be referring people I know.

Matt Shober

Always great service!

Michael Pierce

Very helpful and would come back again.

sjlacour

I am usually a fix it myself kind of person but I had a computer issue that stumped me. I brought my computer here and they identified the issue right away and had it fixed very quickly and cheaply. They will not take advantage of you here. Very positive experience overall.

Les Markel

No words can describe the respect and the pleasure I have dealing with these guys. I've used them several times and never had any issues. They always do exactly what they say they're going to do. Top Notch work at a Reasonable Price. Give them a try...you will be pleasantly surprised.

Carrie Jareed

Nate took great care of my computer needs. Excellent service. I would highly recommend them to my friends for any computer needs!! Thank YOU, Nate!!

Amelia Buckingham

Nate did an absolutely AMAZING job of fixing my laptop!! He got it done much faster than expected as well! Matt at the front desk is super friendly as well. The work done was to notch and they didn't try to hide any fees or upsell me on anything, everything was very straight forward and HONEST!! I would highly recommend them, I know I'll be returning if needed in the future!!

Sabine Harvey

I was super concerned about my laptop being ready, and they were so quick to let me know what needed to be done! They're super professional and explain things in a way I understand, which I appreciate since I don't know much about computers. I'm definitely coming here again for any repairs or new computers I might need

Kimberly Davis

After a phone call to Walt this morning, I dropped off my tower to York Computer Repair soon after they opened at 9am. I had fallen victim to a scam and needed the hard drive checked out by folks who aren't intimidated by the process. :). Walt told me that it would be taken care of and it was. I received a phone call 5 hours later telling me that my computer repair was finished and that I could pick it up later that day. That was even better than the 24-hour turnaround that Walt mentioned earlier. I met Nate during my computer retrieval and asked some questions about the damage done, future security, and regular maintenance. I was listened to and treated respectfully. He even carried the computer to my car. This company has mastered customer service. I am very happy with my first visit.

Wes Myers

My computer that I had recently purchased was having trouble booting up and I've really never had a "computer guy" per say. So, I starting searching online and found this place less than a mile from my house! Too good to be true? Absolutely not. This business is a class act. In fact, I purchased a used monitor that I wasn't sure that I wanted and he told me to just return it and he would refund my money 100%. If you need your computer repaired, look no further, this is the place.

David Bray

Like an ER for computers and devices! These guys have fixed my cracked phone screens, saved my lost hard drives, and fixed my computers for the last few years... They have never let me down!… .True lifesavers!

Michael Lynch

I dropped off my laptop after work one day. I needed it cleaned and running again with an upgrade to Windows 10. Nate was extremely helpful and knowledgeable. He had it back to me the very next day. The laptop is running like new. I will be using YCR for all my computer repair/ungrades in the future. Thanks, Nate!

Robert Giuffrida

So thankful for their service. Very professional, very Thorough and honest. I found my new go to computer repair guys! Thanks Nate!

Holly Sheriff

As a small business owner of a service based business that relies heavily on a fast, responsive, & user friendly computer, I was petrified in October of 2021 when my main computer started acting like it was dying. My husband suggested we take the tower to York Computer Repair. Oh, boy am I glad we did! Because I had a huge client project due the same week! Nate helped us from the moment my husband walked in the door through to purchase. He was polite, very knowledgeable, and funny too! Nate was able to get us back in business in time to meet our client deadline! I am so happy! My husband and I will be recommending York Computer Repair to everyone and continue to use them in the future.

C G “DP” Parker

Good at the time. Have found a less expensive shop closer to my home.

James Morrison

Always helpful!

Linda Stager

Nate was honest and up front with what repairs and the costs my computer needed. He communicated with me every step of the way. The repair was completed in a timely manner and at a reasonable cost.

Wade Stare

Super people to deal with, bought several lap tops from YCR They always help, I moved 200 miles away and I still call or send my lap top back to YCR. Great response, fast service, easy to understand.

Vickie Kline

I highly recommend this service. They are extremely courteous, professional, and work on your equipment quickly. I had a problem with a laptop that bricked during an upgrade. Spartan Computer repair couldn't even promise to look at my machine same day. York Computer repair looked at it immediately and was able to repair in less than 30 minutes.

Joshua Meckley

Very timely and friendly service. I have never needed to take a computer for service before but when I couldn't get into safe mode or perform a recovery I knew I needed help. Nate was professional and able to correct my issue.

andrew jones

Absolutely amazing staff. Nate was beyond helpful and honest with me about my PC. He went above and beyond to make sure I made the right choices about my PC. There was another staff member there that was also very excited to help, but I did not get their name. I made a 1 hour drive to bring my PC here, and I do not regret it at all.

S Scott Dean

Fair honest work on computers

Zane Schott

Awesome customer service! Nate was super friendly and helped me out with my laptop. 11/10 recommend!

Joe Bechtel

Walt is my savior at York Computer Repair! He never fails to fix my problems promptly and his advice is always excellent. I appreciate his cheerfulness and patience. Thank you, YCR!!

Landy Sopko

This was the first time I ever used York Computer Repair and all I need to say is "Thank you" and awsome service! Nate was very professional and had my daughter's laptop fixed and ready for pickup in less than 24 hours. I will definately use their services again.

William Sipes

Walt resolved a problem I was having with my tablet, in a matter of minutes

Robert L. Miller Jr.

I'm a small business owner and I had an emergency problem with my work laptop. I'm a consultant so my laptop is my life. Nate was courteous and responsive and walked me through my best/worst case scenario...then he managed to fix my computer in under 5 minutes! After over 4 hours with Dell support (I paid for this service mind you), the best they could come up with was a full system refresh and the loss of all of my data! Unacceptable!! I would HIGHLY recommend York Computer Repair and Nate to anyone in need of honest, quality, local service. Can't beat them!

R. Dennis Lehman

Walt, the owner of the business, provides outstanding personalized service for the customer. I recently had Walt build and install my new computer and he is extremely knowledgeable about his profession. I will continue to highly recommend York Computer Repair to individuals inquiring about where to purchase a computer or receive expertise with computer issues!

Charles Kern

Thank you Chuck! It was really nice to help you out today! -Nate

Charles W

You guys are quick, honest, thorough and your prices are very competitive. YCR is definitely my "go to" for computer repairs.

Stephen Weaver

Professional Service, Knowledgable, Supportive !! Work at with you at your comfort level. Will address emergencies !!

Craig Miller

As a small business owner I truly appreciate the timely service. Phone calls are retuned promptly and issues resolved, at my business or theirs. Fair prices and great customer service ! Thanks

Danielle P

Thank you York Computer for your recent service call. Nate corrected my e-mail problems and installed a new SSD on my laptop computer. Again, thank you for the great customer support and satisfaction. Rick P.

Dustin Slenker

Very helpful, they care about their customers.

Karen Stollenwerk

I can't say enough good things about York Computer Repair and the people who take care of me with my computer problems. They are ALWAYS courteous, knowledgeable, and especially patient with me and my lack of knowledge. I would highly recommend them and I thank them AGAIN, for all their help!!!

Misiker Kebede

A reliable repair shop to go to for computer problems! Excellence in trade, Integrity,Trusted, Friendly, Punctual Charitable. I recommend YCR highly if you have any hardware or system problem on your computer (desktop or laptop) and any flat screen monitors. Thank you for your many years of consistent excellence in your service. Keep up the good work guys!!

Donna Merrifield

We have been using Nate and Walt from York Computer for years. Purchased Lap Top and Desk Tops always had help with any problems that happened. Would recommend their prompt service any time. Thanks for their help.

Terry Redding

Needed data recovered from bad hard drive. They were able to retrieve all necessary files in a very timely manner.

Darby Jo Campbell

SO HAPPY WITH THE SERVICE!!!!! I couldn't figure out why I had a conflict with access and without stating all the VPN detail, Nate and Matt were so helpful and pleasant to deal with. They found the answer and I also see some auto startup for my WiFi connection and a faster response time. GREAT JOB!!!

Ed

Excellent customer service! I called to have a technician do a home visit, was given some good advice to try instead, and wasn't charged a dime. That's how customers are made. Thank you, Nate!

Colleen Eckman

My business laptop crashed. I called a couple of other computer repair shops I was familiar with, and had trouble getting anyone to take a look that same day. I called York Computer Repair, explained my whole business was down without my laptop, and Walt had me come in right away. Walt took time to thoroughly investigate and explain the problem. Although he got me up and running, he was careful to help me weigh out the cost vs. benefit of an expensive repair or investing in a new laptop. I appreciated his candor and professionalism.

Garry Wallick

Nice little shop. The onther is very friendly and and he has good repair prices

Richard Brockley

York Computer Repair has served me for over 3 years, and in that time I have found them to provide the highest quality in service, support, and supply, for all of my computer needs. They are extremely knowledgeable and efficient with that tasks that they undertake, and are reasonably priced as well. After having dealt with several other computer service companies, in the 30 years of my business's history, I have found York Computer Repair to be the best with which to work. I would highly recommend them to anyone looking to attain computers for personal or business application, and for any service needs they may require.

York Manager

Excellent

lisa layden

Repaired my laptop. Responsive, professional service. Nat explained in computer terms that made sense to a non-expert, so I could decide what services & parts I wanted. Got exactly what I wanted in repairs in a timely manner. Friendly and knowledgeable services all around. I will be calling York Computer for all future computer repairs or replacements.

Deborah Strickler

Very courteous. quick to respond and above all very helpful. Wouldn't know what I'd do without them. Give them a try

Margaret Stover

Great service. The techs know their stuff. Always willing to spend the extra minute whether on the phone, online or in person. They have been able to solve every problem I have taken to them over the last 8 or 9 years. They will build a computer to your specs, sell a commercial product or repair any problems (hardware or software) that might come up. Prices are pretty good too. I highly recommend this local company.

JERI ALTLAND

This has been the best service I have ever had, polite and kind and very helpful. Professional and great price. I would give them a 10!!!! Thank you so much!

Chuck Snyder

I am duly impressed. Courteous, prompt, professional service at an appropriate price. Will never go back to the other guys.

Randy Drais

I would like to highly recommend York Computer Repair for all of your computer repairs and needs. I have used them for over five years and they are EXCELLENT in everything from problem solving to website hosting. Walt and his entire team are extremely knowledgeable, courteous, and very easy to work with. You can't go wrong when choosing York Computer Repair !!!!! Randy Drais Battle of Gettysburg Buff Enterprises York, PA

Patsy Ryan

I would highly recommend this service. They were courteous and professional and really understand the meaning of customer service.

Claude Stabley

Extremely fast and efficient service. Recommend them highly!

Kat S

What a great company that has awesome service! I wish I would have called them sooner. Both Walt and Nate are very knowledgeable, honest, and personable. Nate had my computer problem (bad hard drive) figured out within minutes and was able to provide me with great options. If you have computer problems, these guys will certainly help you out!

Robert Byerts

I brought in two broken devices here and they were able to repair them in no time. I am really glad to have them by my side.

Randy Neal

Look no further! You have just found your best option for IT solutions for your small business and home computing issues. Walt and his crew are just what I needed; I am so thankful that I found York Computer Repair some years ago. Consistently providing great personal service delivered within the context of broad-based knowledge, I am continually amazed at how quickly he can fix what seemed to me very complex issues. The "K.I.S.S." principle is in constant use -- very helpful in making clear in simple language for non-techies what the basic issues are. Pricing? I doubt you could find a better IT value anywhere. Personal, responsive, competent service -- provided by the same person each time--someone who knows your specific situation. You are not calling in to some national call center hub getting stuck with the flavor of the day techie who talks too fast and contradicts what the previous techie/colleague told you just two weeks earlier. Slow down a bit and get local help from someone in your community who will be there for you when you need it. The "price" of not calling may be greater than you think!

Kevin Snoke

Thanks so much to YCR for keeping my computer running safely and efficiently. Your prompt, reliable, friendly service much appreciated. Would highly recommend!

Michelle Smith

I dropped my laptop computer off ,and even though they did not fix it they were friendly ,and courteous. My computer was not fixed because he told me it needed a motherboard ,and to pay for one would be the same price as a new laptop so he gave me a option that he could fix it or I just get a new laptop. So I told him I will opt. out of getting it repaired. He knew alot about computers ,and got back to me quickly in response to my laptop the same day I dropped it off is the same day he called me back to inform me about my laptop.

Jeremy Arnold

Went to the Carlisle Rd. location and was helped by Nate. My several year old Toshiba was having screen issues and Nate kindly guided me in the right direction. He was honest and direct about the best options for me. He was sincere enough to tell me that it would be a waste of my money to have them look at it and informed me of the best options for a new laptop in the price range I was seeking, even though I would be purchasing my new equipment elsewhere. Just a great guy, doing business the honest, old-fashioned way in the modern world. Would trust him all off my tech issues and my wallet. Great customer service!

Debra Damon

If you want honest, reliable great work done this is the place to go. All of your computer issues will be handled quickly and with great service. I am very pleased with this service. I would highly recommend.

James Reynolds

Really great service. I have built my own computers before and I just coudn't figure out a problem with my video card drivers after installing a new one. He called me a few hours later and told me what the issue was and got my computer working again. Hopfully I wont need help again, but if I do, I know where I am going.

Mary Crossley

Wonderful service. Got my power supply replaced in less than two hours