Reviews of Care Computers & Services (Computer Repair)

Stewart James

Staff very helpful and friendly

Peter Barsdell

Nice friendly staff, very helpful and backed up by a large businesses support team upstairs.

Christine MacKay

Care Computers have provided an intelligent, efficient and super friendly service. One of their gang just dropped everything to help us on an urgent issue today and sorted it in a flash. Well done guys! Highly recommended.

Maddy Swinglehurst

Brilliant service, they really do care. I could not fault their expertise, service and duty to their clients. 110% recommendation. Competitively priced as well. Big thanks to Ken, the specialist who worked who worked on my pc. He was just brilliant!

Don Constance

Very helpful.

Stewart Aidan James

Very friendly helpful staff, dispite being very busy.

Marki Allum

Very helpful and provided good advice. Highly recommended

Louise Toulorge

Very helpful people, excellent service and reasonable prices. These guys will sort out your computer whatever the problem.

John Webb (Callsure)

Excellent service, replaced an unservicable hard drive, upgraded PC to Windows 10 and gave an 8 year old PC a new lease of life.

Marjorie

Very courteous and efficient staff. Good to have my computer back in working order.

Sanguinius Caesar

Great place great people love the help amazing atmosphere

Jacky Gossage

My Dell laptop would not start up and Ken at Care Computers completed a full diagnostic test and found the motherboard had failed. He was very diligent in sourcing a replacement - this was not easy as the part is now out of warranty and Dell are not the easiest company to navigate around! In a few days though the part was delivered and Ken fitted and tested. I'm delighted with the service provided, Ken kept me informed throughout and was good to communicate with. Many thanks for your help. I thoroughly recommend Care Computers.

Jenny Ainsley

Very good. Cleared problems with computer and printer quickly and at a reasonble charge. Would recommend without hesitation. John Ainsley

Steve Nickson

Very smart helpful staff who kindly helped me with the issue on my laptop.

Sav.

I had someone hack into my laptop, made a call to Care Computers in Windsor and spoke with Faris who was very understanding and talked me through a few "simple" steps (I'm rather clueless when it comes to IT). Unfortunately, the Hackers were still tapping into my details in the background of my laptop! I called again and spoke with Alex who kindly invited me go and see him. He was very professional and listened carefully to the problems that I was experiencing on my laptop. Not only did he resolved all the issues I had with the Hackers, he actually downloaded a program to help protect my data in the future. I will certainly be booking my laptop in for a 'Health Check' with him and totally recommend this service. Thank you so much. Savinder

Stephen Taylor

My laptop, on which I am dependent for work, had a crash. It could not be repaired economically, but Ken transferred all my data to a replacement device and did so at a cost I thought remarkably reasonable considering the time it had taken. I am lucky to have them close at hand.

Jay Gee

Care Computers was recommended to our company by a supplier and they quickly resolved a lot of outstanding issues we had with our IT. Minor issues are now resolved quickly via remote support and engineers are available at short notice when required at the office. Communication is great too. I have recommended Care Computers to anyone suffering with IT problems. We now have backups and our email is in the cloud with the server to follow soon.

Susan McDermott

Excellent service from Alex

Michael Laugher

I'd tried to replace a battery in my Dell laptop at home over the weekend but failed, so I took it into Care Computers just after 9.00 am this morning (18OCT21). The gentleman I spoke to said that normally repairs have to be booked in (they're pretty busy at the moment) but that he would try and fix it on the spot - which he did. I was only in the shop for under 20 minutes and the job was done perfectly. I'm writing this "on battery power"!! The gentleman (sorry I don't know his name) was very professional and approachable, and he gave me good advice on other laptop related matters, in conversation, while working on the repair. I've used Care Computers in the past on previous laptop issues and will continue to do so when necessary, and I have no hesitation in recommending them.

AM

Working away from home, had an issue with my Dell laptop charger and Care Computers were able help and get me back to work instantly! Great guys, really appreciate your help! Highly recommend!

Chris Stone

After nine years of use my desktop refused to speak to me, even though it consistently recognised my password. I had no access. Care Computers diagnosed a corrupt profile ('User profile cannot be loaded'). I thought I'd lost everything but Care Computers got into my machine and was able to rebuild my profile (well done, Ken). Now the PC and I are close friends once more. No hesitation in recommending Care Comps - friendly, efficient, extremely capable - and all at a sensible cost.

Ross Mckeown

I decided to use care computers after reading so many excellent reviews and was not disappointed. The service I received from start to finish was amazing, quick and honest with top customer service, companies this good are hard to find. I will be recommending care computers to all my friends and family, and from now on the only place I will use. Thanks again for you outstanding service.

Diana Moss

New laptop and previously used printer not talking to each other to the extent that printer options severely limited. In spite of 2 weeks of searching and trying out various suggestions such as uninstalling the printer to taking down all the firewalls!!!!, did any support group/forum suggest the solution which Care Computers used to set my printer free with boundless options. Also very quick to respond with a home visit and I am now able to get fully immersed in Photo printing again. Great job.

David Ayers

Good service from friendly and knowledgeable people.

P A

Fantastic service from Ken on sorting out by SSD - such speedy service from a professional restored both my pc and peace of mind. I cannot recommend Care Computers highly enough and haven't stopped telling people how fantastic you are. Thank you.

Pete Thomas

Not the experience i'd expected judging by other reviews. Dropped my laptop off on the Thursday morning and was told they would get back to me "maybe before the weekend". By Monday afternoon i'd heard nothing so phoned to check. Was told the engineer was out and to phone back the next day. Tuesday lunch time I phoned up to be told me laptop was "in bits" and they'd be in touch. By Thursday afternoon i'd still not heard from them, at this point I was starting to wonder if i'd just given my laptop to a front for a computer theft gang. When I was told the same message as Tuesday, I had to stop the girl and explain that I didn't believe it took a week to investigate a fault. She did apologies and promised to push this through as urgent (I dread to think how long routine takes if urgent takes over a week). In fairness, the engineer phoned me back a couple of hours later, only to tell me he couldn't fix it. Care computers: a waste of £36 and a waste of a week...

Peter Matthew

Very helpful and efficient

Sarah

Excellent service

Mahdi Chab

Heard about them from a family member... overall we have done 3 repairs with them in the last year and they have been great. honest with the repairs that need to be done and with the costs etc...

Danielle

Outstanding service, cannot recommend enough! Ken was fantastic in fixing the laptop issue quickly and at a reasonable cost.

Sue Holderness

Couldn't cope without the wonderful help that I get from ALL the staff at Care Computers, So patient and clever. Thanks.

Hans Kjaersgaard

Very helpful in solving the power supply to my external hard drive.

M. Aslam

Excellent service and dealing with professionals.

Kate Orszulak

Excellent and professional service.

Matthew Cope

Care computers have just re-installed windows 10 for me as it was continually freezing. The computer is now much quicker and a pleasure to use again. I would recommend using this company as they are friendly, relaxed and knowledgeable. They ensured that everything was re-installed again including office and all my old emails. The only improvement they could make is to turn the jobs around a bit more quickly. However they still met my expectations as they informed me in advance that there were quite a few jobs ahead of me. Keep up the good work lads !!

Lindsey Giles

This place is awesome, my son (a gamer) had tried to replace items on his hard drive and had not connected it up properly. Almost and hour later Ken had sorted the problem and helped him put it back together. Cannot rate this place enough! Fantastic service and advice. Highly recommended.

S D

Superb helpful & friendly service. They very quickly worked out why my laptop had died and were quick to resolve the issue.

Rhys Lunniss

Took my perfectly good laptop in for an hard drive upgrade and the price was cheaper than they initially quoted and it took about 4 days which is reasonable. But got the laptop back and it kept giving error reports and issues with the hard drive so took it back in and was told "they'll make it a priority case as its a return job but they are busy" . (5 days later not including the weekend because they are closed) had no word had to chase them 3 times and they gave me an update didn't sound right soo I asked them to just return laptop it no longer blue screens with issues but now just has to repair hard drive every boot and tell me windows isn't installed properly. Soo 9 days to install a hard drive that is faulty