I was a loyal Home Hardware customer but never again. If I could give them zero stars
picked out some chairs for my wedding the next day and paid for them but couldn't get them into my car. My fiancée works just down the street and they took our name etc and told them he would be there to pick them up at 5pm, well before close in his SUV. I admit, I was irate and was very upset begging for them to di something, call another store etc. I think anyone would be upset if their seating for a small wedding the next day were sold after I already paid for them. I threatened to call the news and to march with a sign warning people. Their response to this was to call the police and falsely accused me of throwing merchandise and uttering threats. Those were lies. The police came after their lies and I was handcuffed and thrown in the back of a police car at 40 degrees. I have never had an officer approach me from behind, arrest me and not reading my rights..Any officer I've talked to has tried basic communication and no officer has ever ever treated me like this before. This officer would not allow me a mask as I was outside the whole time. I asked for them to pull the audio and video at the store but I was laughed at and refused. Nice treatment the day before my wedding. On the bright side, the New Waterford store delivered me new ones 1s thing in the morning. I will be going there next, never to prince st