Reviews of Sarita Computers Limited (Computer Repair)

Betty-Anne Marie

If i could give 0 stars i would. Hoooriblle experience!

leonard wilson

Great

Gail Soucy

Very informative and most helpful!! Great suggestions if they aren't able to help out with computer issues!!

one one

Great

Hayden

I brought my laptop to Sarita for repair and received horrible service. The time was over a year for the repair after calling me in to pick up the computer before it was even done and ordering improper parts. By the end when the computer was “fixed” it had a non functioning sound card, downgraded cpu (that I was never told about), and almost every bolt in the computer missing. This was also paired with an absolutely massive bill. I took the computer and cut the loss just to wash my hands of the situtation.

sew good

Nice local service shop. Smart guys here. Fair prices.

Darcy Joseph

Service was awesome... I like the fac3 they did not push any thing on me.. try to sell some thing 8 dont want.. I like it.. str8ght and to.the point.

Bryce Lokken

Always helpful and kind. I'm not necessarily their target market, but it's still nice to see independent business stay open in Prince George.

Mansour Bajestani

I would not recommend this shop to anyone.

Kristen Murphy

They found exactly what I needed, and gave great customer service! I always highly recommend Sarita :D

Bill Eide

Great company to deal with. Needed a new battery for our laptop. Got us one in a week for a great price. Always have answers to your questions.

Mike Sa

Excellent so far

Hannah Rae

Staff was knowledgeable and helpful

Cameron Self

Awesome service five big stars...brought my laptop in today with a virus or a pop up that said I had one. They fixed it for me in literally 3 minutes for free. Wow that is awesomeness... thanks....

Marty Thomas

Very helpful, polite and courteous.

Crystal Ramsay (Miss Pearl Miller)

Super helpful, friendly and knowledgeable staff

Tyler Palmer

The clerk was very helpful.

Graham

I was looking for basic monitors and wanted to keep my business local. Went online and discovered that Sarita had ex lease monitors on sale (per their own website) and decided I'd buy them there. When I visited the store I asked about what monitors were available and they showed me several options. I asked which ones were the sale ones and was asked if I meant they ones online..I said yes and then was told oh that's old information. It was their own website I got the price from. Instead of 57 per they were more 98. Best part? I just looked now, three days after this happened and the same bad info is up. For a commuter store that's pretty bad online presence. As a basic customer service issue it would have been nice to perhaps gotten the advertised price instead of a flat out nope. I spent no dollars this day. *** Update following the response below: There are some inaccuracies to address in the reply I got. First, I did not notice the dates that were mentioned on the ad so that's on me and I'll know better for next time. However, the only thing I was told once I went in the store is that the flyer info was old. One sentence that never mentioned dates on the flyer etc, only that it was old info. Nothing about some 6 to 8 week refresh schedule. I'm not sure why you'd want to keep old flyers posted in the first place that costumers look to see what happening in your store. Second thing. I've never said anything on FB about the store. Nothing. The only communication I sent was directly to the store through the contact us form on their own website, to which I got no response. I decided to then post my experience via Google. I missed the dates on the flyer and that's my bad so I'll adjust my review a bit. The subsequent misrepresentation was unnecessary however. It's not unreasonable to assume that the flyer posted on a business website is representative of the current prices without having to check for dates. In fact day of my visit I had double checked that the flyer was still up to confirm that I hadn't missed the sale. Doesnt matter. Obviously this one experience is an exception to people's general experience, but it did happen and could have gone better, before and after.

John Zukowski

These guys rock, what you need, when you need it and damn it works. Never been let down, always pleased with quality and value...

Carol Patenaude

awesome service and very professional. Parents refuse to go anywhere else for their computer stuff

Dan Watt

Great computer and computer parts store. Very knowledgeable staff and okay availability of parts. Lots of affordable, refurbished computers.

Jesse McCallum

The staff was very knowledgable and helpful. Though they didn't have the part in stock that i needed for a last minute fix they were helpful in getting me information to solve my issue another way.

R

Didn't have Any parts that I needed to rebuild my, Desktop computer

Shawn

I brought my laptop there to have a minor repair done. When I got it back a month later the touchpad didn't work. The person at the desk told me I had somehow caused this even though I knew for a fact it was working the day I brought it to the store. They then told me they would order a replacement part to fix it. Two months later I had heard nothing back, and when I called they told me the part had not been ordered. I was then told the person who had broken my laptop also had not ordered the part, and he has since been fired. After finally getting my laptop back I noticed it was signifcantly slower and it never was the same again. So no I would not recommend this shop to anyone.

Claus Schlueter

Knowledgeable staff, friendly service. Far superior to any of the major discount stores. They give good advice to suit your needs.

Vitor Gohsev

Good customer service , knowledgeable helpful staff.

Ian Anderson

Informative, helpful and don't try to sell you what you don't need.

Tom Von Sychowski

Quick service at a good price.

Gil Self

Always excellent service, very good prices. I have purchased several of their used parts ( keyboards, cables, monitors etc ) none have given me any problems. I think I remember being told all the used stuff was tested and warranted ( check me on that). This is where I go first when I need something.

Janet Pierson

Great people who work here. Trustworthy!

Starzky

Been here twice and both times were an awesome experience. The first time it was even free of charge they fixed the issue within an hour. The service price I found to be very fair and reasonable. They are definitely my go to store for my computer issues.

Joni Siiriäinen

Brought my laptop in for repairs and got it back working as good as new for a good price. Good work and friendly people.

harmen k

Spent 2 hours trying to fix my computer. Finally went into Sarita the person at the counter plugged in my computer and found out what was wrong in 5 mins....bought a $12 part and issue was resolved. Great service and honesty!

Amanda Unger

Always very patient and helpful. Once the parts arrived their service technicians had the parts in my pc within the same day. Extremely fast, No hidden costs. I would recommend everyone to go here.