Reviews of Failsafe Computer Services (Computer Repair)

stephanie Hill

Absolutely my choice when it comes to computer repair. The prices are reasonable and they are very reliable. They will continue to have my business.

Alexander Downey (RebugVenom)

Went to buy a sata cable and wifi usb with very affordable prices, this is my new favorite computer shop. They have nearly everything you need.

Shelley Benvie

Excellent customer service and fast work! So very pleased ! I would highly recommend.

T Hill

Amazing, incredible service! After being asked to download and run programs for what appeared to be a reputable company, my desktop computer's operating system files were damaged by malicious software during startup at approximately 11:40am Friday April 30, 2021. My beautiful desktop background wallpaper was gone and the screen was black, all the pre-existing program icons were missing except the Recycle Bin icon, and the only program icon showing in the taskbar was Skype. When I hovered my mouse cursor over the Windows (Start) icon the menu list did not appear - so I was not able to shut down the computer normally or get into any programs that way. I immediately called Failsafe, my call was answered on the first ring, and I met The Tech who put my computer back into money making, pre-hacking condition in just a few hours. The Tech said he had seen a similar case of corrupted files preventing start up of programs - which eased my mind considerably because I thought I might be getting my desktop back with most of my personal notes, files, photos, and programs missing. The Tech called me at 9:45am Saturday May 1, 2021 to inform me he had my desktop and all programs and files back up and running, and asked me to confirm which recently installed suspect programs I wanted removed. I was so happy and relieved when he called with the news. I immediately contacted one of my employers to let them know I'd be signing in to work at about noontime the same day and I was able to prepare for two new jobs and be ready for Monday morning. Great guy! Great service! I wasn't overwhelmed with techy technical language when The Tech described the issue and how he was going to fix it. THANK YOU FAILSAFE!!! YOU SAVED MY PAYCHEQUE AND MY JOBS!!!

Shelley Gorman

They guys are amazing..I needed help with my laptop for school..They were able to save my files..thank you so much YOU GUYS ROCKS...

Cristi Yorke

Affordable and honest.

Anthony Gracey

My computer crashed once and for all a few weeks ago and I brought it in to Failsafe for a look (in a panic). Even before the crash my computer was performing poorly. After Failsafe took a look and did some repairs, it works again and works better than ever actually. There's a reason this place has been open for 21 years. Thanks!

Angela Wainwright

Great customer service

Ashley

Great service! Highly recommend! Pat and Donald really know there stuff!!

Michael Lawlor

I was in a bind needing a USB to Ethernet adaptor asap and all of my searches on the web showed all of the big box stores in the Truro area had them 'online only'. Then I refined my search and found this little gem of a store! Not only did they have the part, they also have free superb customer service, free friendly customer interaction, and great pricing! They also offer computer repairs and clean up, and even sell refurbished laptops. I have these guys booked mark for all of my electronic and computer needs.. its worth your while to check these guys out! Shop local and support your community!

EcNova

hands down the best place to take your pc if you are having any problems or even if you just want to make sure everything is up to date and working correctly the owner is very good at what he does and does not just try to add a bunch of stuff in to make more money he gets to the point of what you need and his prices are really good and fair i have a ton of money into my pc so i didnt just want to bring it to any old place to get looked at after some looking around the web i took it to failsafe and im glad i did 100 percent i will go back weather i need parts or god forbid something goes wrong with my pc again failsafe has this customer for life :)

Sam

Had a gaming PC completely rebuilt, fixed a damaged Ryzen 7 CPU. Excellent staff, great environment and they deliver what is promised. Will return again for sure.

Wanda Draper

Failsafe is the best! Prices are beyond reasonable and quality is assured.

Daniel Desjardins

Had my AiO cooler die on me on a friday night, came in Saturday morning and they helped me with everything I needed to get my outdated computer going. Even though I lost the original mounts for the cpu cooler they found one that worked for me. Cost was definitely fair and treated me extremely well. Would definitely recommend anyone in town looking to be treated fairly no matter what level of understanding of computer systems you have.

Nicole Williams

Brought in my laptop. Before taking it to them it barely could load a webpage. They did what they could to give it speed. Affordable too! Will come to them again! It runs really well now! Thanks guys!!

Dodie Peters

Always there when we need him.

Tri Quang Nguyen

They are kind, but they seem not very competent. Our laptop had a simple problem of connection but they cannot fix that. We paid and took the laptop back. I should take an evening to open and check all again to link all connections, and then the laptop works perfectly.

Gabriel Vandergrift

Was looking for a specific part, and they had just what I needed! Thanks, guys!

Joel Wellard

Awesome customer service!

Stephen Jokela

Needed a new laptop for work. The guys at Failsafe were great to deal with and took the time to get me set up right away with a new HP rig that is just what I need, powerful enough for the graphics and video work that I do yet still very affordable. Have already been back to pick up a few accessories. Again great service and good prices. Would highly recommend.

Nancy MacCara

Very helpful and courteous staff. Just while dropping off laptop for repair they diagnosed one of my problems within minutes. Excellent turn around time ! They knew their stuff !! I would personally recommend.

Kenneth Bradbury

Courteous and professional service at a reasonable price. Very satisfied.

Darryl Skinner

Very Knowledgeable

Georg Vanderslijk

I like to go there the staff is friendly and helpful

Mark Dickie

It is a good store to get your computer fix

Zack Shipley

Very knowledgable and helpful. Gave me a 4 pin speaker to identify problem, rather than sell me a part that I likely did not need. Problem solved! Thank you Failsafe!

Delcie Dunbrack

Took my computer in with issues with Windows 10,all were addressed and fixed. Thank-you so much.

Ron West

I have recently purchased a printer (2 in fact) and had a lap top serviced and new software added. I am extremely pleased with the friendly service, the sharing of information , the expertise and the reasonable prices. I will, and have recommended this establishment to my friends and anyone who is requiring computer based assistance. Thank you Don and Pat.

Gina Dartt

Died on Thursday evening, took it in on Friday afternoon, had it back first thing Saturday morning. Friendly, knowledgeable people and swift turnaround. Also, open on Saturday. Otherwise, was looking at possibly not seeing it until Monday or perhaps Wens because of holiday. Will definitely go here in the future and will recommend to others.

Riley Johnstone

Went to Failsafe Computers and Donald was able to help me out very quickly. He is very knowledgable, and will be able to help you out with your computer problem, I guarantee it. Highly recommended.

jeff park

Fantastic service and fair prices. I will use Fail Safe again.

Kim Geddes

Donald and Pat have been great to deal with... great customer service!