Reviews of Best Buy (Computer Repair)

Yasmeen Akhtar

Best Buy is the Best. Friendly environment respectful behaviors. Sactifactied customers service. etc.

IAN HADDIS (E DAWG)

It was great to meet less corporate retail sales and not being talked to at the Walmart or fast food service but I will not have any problem with proud of loudly in all I live is letting go of the safe assured decades breathing in a empty room with no heart of the heart to get a hold on the account to make the deposit for the sake of helping marriage and just be engaged to a enjoyable relationship with pay and stability and life is built history you will need to send a message to the natural consumer and the purity of this experience broadcast in the nasty news media, but they have a frame that most lost on customer service for the customers and no dope needed just a Sony Playstation 6

Rick Vanderwyst

Located in the Mayflower Mall via mall entrance. Large store, well stocked. Employees are always friendly, easy to find and knowledgeable. Reserved parking for online orders next to building. Hours may differ from mall hours as it is an anchor store.

Andy Xiu

Staff is very friendly and good selection of TVs here I got one at a discounted price and it's working great

ekta luthra

I was told that laptop comes with 2 year warranty and on the receipt it shows two separate transactions. Its it comes 2 year I shouldn't be charged extra on receipt I was charged 219 + tax When I went to customer service she wont honour it.

n marie

Had a challenging return/ exchange that I thought could not have happened and Jen in cell phones went above and beyond and solidified why I shop at The Best Buy!

Gibson Guitarist (2idiotsandasniper)

Walked in looking to buy a laptop. Associates were in a group talking about a hockey game or something, nobody even moved to come over. Not the first time it's happened

Michelangelo Molinari

Most of the time the staff is very helpful. Sometimes I walk through and am only greeted by the greeter and not asked if I need help otherwise. Overall, decent service and usually are stocked well.

scott sabo

Was Christmas shopping

Nimesh Edirisinghe

long waiting in cellular desk..30 minutes or more worst coustermer service !

Jassen Jackman

Decent selection and prices when you want it now

Corrina Kelly

Electronics, but not the top of the line to choose from

Martin St-arnaud

Bon service !

J Taylor

Lots of free parking, but the store has a terrible layout, don't get me started about the staff.

Mona Duclos

(Translated) Good service and relevant responses from employees (Original) Bon service et réponses pertinentes des employés

Lilian Francisquete

????????????

MARYANNE HAYES

Bought new cell phones and the very knowledgeable employee,Raul,hooked em up perfectly. Great customer service, I tell ya.????????????????????????????

Satbir Singh

Great Place to buy Electronic Items

Matt Conrad

Great service and the workers have great knowledge of there products.

Christopher Chan

Rudest best buy staff on the island. Stick with Best Buy Langford. These people clearly just want to put the minimum effort into their jobs. Very poor experience.

Mic Morose

I'd like to speak with the District Manager or any senior executive management that may be under the false impression that any confidence in the Best Buy brand and any fluffy report highlighting sales figures that are achieved in spite of the horrifyingly atrocious treatment of those who are customers but receive no "service" except from people who appear to suffer from whatever medical ailment that seems to be particularly virulent & ubiquitous to the point of pandemic here in Surrey-Newton whose pathology/symptomology appears to include: extreme pain and/or paralysis which renders the store employees unable to smile or even pretend by twitching those muscles despite a soulless, suspiciously cold stare (jealous, perhaps, that those who are neighbors or who would choose to frequent these locations can afford to buy the admittedly cool tech-y, futuristic range of merch for which the chain is known & which sells itself (which, since I'm tired & will only finish the review if anyone requests after having read this far for me to elaborate more fully & with lurid detail down to the lip-smacking, eye--rolling, forced tone of voice which does not match body language, the feeling I and probably many or even most other shoppers get that I am the enemy, a necessary evil required for the store to exist (though honestly, these are poster employees who would reinforce the argument for immediate replacement with android/robot/SCOT (Self Check Out Terminal), whose neutrality or even limited ability to interfene in, interfere or interact with the customer enough to connect with the customer on any emotional or meaningfully interactive way would be much preferable to this group of miserable, rather-be-anywhere-but-here, please go away so we can play with the cool merch instead of taking questions most can't answer anyway, treating questions as insulting, time-wasting nitpicky inquiries into items costing well over several weeks' salary so just be happy, plug in, read a manual or call the 1-800 line once you've handed yr cash or card info over. I think you get the drift, please let me add that I would advise everyone to be careful for scams - many employees seemed janky & way too into the devices people dropped off for repair - this is one of those places where you get the imagery and layout of a BB store, but if you were dropped in and felt the social tension & awkwardness, that dissonance would make you feel cognitive dissonance to the extreme - a frighteningly twilight Zone experience. Only rated it 2 stars cuz they took my return, glanced & didn't question scratch on glass of device which was there when I bought it but caused me to worry when I realized I had to return it - all that anxiety for nothing, since noone cared enough to spend time asking why, or assuming I just wanted $ back or something. Mass stereotyping here. Please don't ruin your perception of Best Buy by visiting this location & wondering if BB has ever visited & tacitly accepts this attitude or if they've just deteriorated and shouldn't be allowed to license that name while operating practices & attitudes are the way they are there. Any ? Email or contact me, no hyperbole in this review - it's that bad. Can u drive to Langley? If at all, don't shop here & allow your dollar to support this malfunctioning store that's like a dead black pixel in Best Buy picture screen.

D Smart

Full of stuff but feels empty. Like shopping online without the comfort of your warm bed and pillows.

Freddie Willett

helpful staff, clean, good pricing and theyll price match (official) online retailers

Camilla millar

Very helpful staff and helpful..

Brenda Bird

It's good

Brendan Cregg

Just doesn't make much sense to go anywhere else for electronics except maybe Costco. The extended warranty they sell is decent. I used it twice on a computer sound system. They exchanged for a new set off the shelves with no hassle …

William Schemenauer

They fixed my gaming PC TWICE and made it work better than before

Shannon Davis

Staff have been helpful at each visit. The store is a bit crowded - award if someone were in a scooter or power wheelchair. It's hard to find stuff but staff know where everything is so I suggest grabbing an employee from the start.

Deanne Cantwell

Love this place. They have an excellent selection of electronics, games, movies, accessories and even some cute robots. I recently had to bring my laptop in for repair and I will say I dealt mostly with a man named Mark. I'm calling him out here because of his friendliness, knowledge and excellent customer service. He's part of the Geek Squad and I had NO trouble getting my computer fixed and returned quickly. There are always other nice and knowledgeable staff to call on for help, but they aren't in your face. I highly recommend this store and am glad frankly that Future Shop was replaced by them!

Tom and Tracey Bridges

Love this store but the prices not so much.

Wesley MacDonald

Returned an item purchased on website. Quick service

Shelley Beth Stevenson

I dropped in to look for a universal charger for my camera. I had to look for someone to help me. I did find someone and all he could say he doesn't work in that department. I walked away to try find the right charger. Someone did show up to help. He was helpful. BUT...the other times I have been in there NO ONE offered to help. I was looking to purchase a laptop. I was by the laptops, two staff members were there as well. NO ONE came to ask me if I needed help. Before I approached them they went to help other customers. I walked through the whole store not one staff member asked if I needed help. Usually when I walk into a store the staff is coming up to me and asking if I need help if I do to let them know. But I sure didn't get that attention at Best Buy.

Alyssa Basker

Great place, lots of options. Someone always there to help

Daniel McMan

Excellent selection and great help from staff

Douglas Gries

I dont what they are they are trying to do by stopping you just inside the door and ask what you are looking for like you need permission to gain access. Also moved the checkout and put a bunch of items in the area and you don't have access to. If you want something like I was just in for a Firestick I had to wait in line with everybody checking out. If this is tge way they are going to do business I will not go back and instead buy on Amazon.

Evan Hamilton

Ethan and Aiden in the Cell phone shop helped me get my new phone, set it up as well as explain the different options in regards to payment and cellphone plans. They're both extremely helpful and I would recommend them to anyone looking for good service

Dan “boomer” Boomhower

Got to love new technologies For the price wants to be the best buy

Régis Imbeault

(Translated) I have the distinct impression that they only sell smartphones and tablets. I bought a labeler. They had the device in store but no spare cartridge. I would have had to order them on their website. The store clerks were of no use because they knew nothing. So I went to buy them elsewhere. Still, BestBuy must be given credit to hire students in the summer. But grace! Give them adequate training! (Original) J'ai la nette impression qu'ils ne savent vendre que des smartphones et des tablettes. J'y ai acheté une étiqueteuse. Ils avaient l'appareil en magasin mais pas de cartouche de rechange. Il m'aurait fallu les commander sur leur site web. Les commis en magasin n'ont été d'aucune utilité car ils ne connaissaient rien. Du coup je suis allé les acheter ailleurs. Il faut quand même donner crédit à BestBuy pour engager des étudiants l'été. Mais de grâce! Donnez-leur une formation adéquate!

Chris Doney

It's best buy what's not to love. lol

Jessica Bissonnette

(Translated) Worst service for life every time I entered this store. I bought a mini ipad and they promised me services and when you claim them, are no longer in force (ex I bought a screen protector $ 40 because they told me that I could go the change for free for life but all of a sudden it does not work anymore because of more agreement with the company, having known I would have bought much cheaper on ebay). In the future, I'm going to buy my computer equipment from Bureau en gros, which is located directly opposite and offers a much higher service. Also do not be surprised that it is desert in this shop because we always run after the salesmen and nobody is smiling. (Original) Pire service à vie pour toutes les fois que je suis entrée dans ce magasin. J'ai acheté un ipad mini et ils m'ont promis des services et quand tu les réclames, ne sont plus en vigueurs (ex j'ai acheté un protecteur d'écran 40$ car ils m'ont dit que je pouvais aller le changer gratuitement à vie mais tout à coup ça ne fonctionne plus car plus d'entente avec la compagnie. Avoir su j'aurais acheté beaucoup moins cher sur ebay). Dans le futur je vais aller acheter mon équipement informatique chez Bureau en gros qui sont situés juste en face et qui offrent un service nettement supérieur. De plus ne soyez pas surpris que ce soit désert dans ce magasin car on cours toujours après les vendeurs et personne n'est souriant.

Guitar Tab Lab

Great place for all of your electronic needs and some. Definitely recommending.

Rolling Luxury

Scott and 80th ave best buy customer service disrespectful have no moral values and its not good good store for shopping useless behavior

D McShampa

After spending $1500 and getting my computer home, I was locked out because I was not given the password to my computer. Best Buy will NOT give you the phone number to the store you purchased it at. Unbelievable. Now I have to drive an hour to the store to get my password.

Jay Man

Staff very helpful and friendly...unlike Koodo who completely useless and rude...Thank you Best Buy will definitely be back and will tell my friends????????

Mav

all best buys look the same but this one always has AMAZING deals on the floor, always fully stocked and ready to help when you need it!

CRISANTO DELA PENA CRUZ

Great

Kyle Cameron

Lots of clutter and lack of categorization makes it tough to find what you are looking for. Staff are polite and helpful, prices are typical for franchise but high overall.

Perreault Robert (BoByMeC)

Bon service

Bruce Elliott

Hard to get a hold off sales staff and rarely have sale items in stock or can't find it.

Dave Finch

Found what I was looking for, but staff was having a "meeting" near the cell phones while the store was open. The store wasn't busy. I felt like I was bothering them.

Richard Clemens

Typical Best Buy store. Either has It, or it didn't. Pretty well organized selection of electronics and accessories.

Jamie Mackay

Very helpful

Peter Matwyuk

Current – Negligent and incompetent associates and management. I asked if there were any docking stations for a laptop only to be told no. 2 minutes later I found one. ORIGINAL - Staff are fairly knowledgeable but lack the passion of wanting to know more than the basics of the products. I've heard the one staff member that I know had the passion has gone to be an assistant manager for the mobile location in the mall. Bring that man back as a manager and I think the store will become greater than ever expected. Negligent and incompetent associates and management. If there is another store you can get what you need from this place then go there first. Also you're better off letting a kindergarten class fix your computer than their Geek Squad staff.

SHANNON DONTAS

Im addicted to this place i can't leave without spending money. Amazing customer service.

Simon

(Translated) Super good price in mobile !!! (Original) Super de bon prix en mobile!!!

Srs roofing & Exteriors

Just bought a laptop before boxing day but just found out they had price match gurantee. Awesome place beats buying off craigslist

Helen-Anne Bilodeau

The customer service and knowledge is second to none!

Thomas Beaudette

They don't even desirve 1/4 star . I went the other day to be escorted out by security . I was told I was a known shoplifter. Wow I have'nt felt that hot angry , put on the spot feelings since the age of six. Thank - you best bye -bye

Seven 8ight Nine

Its ok hard to find employees who are not just hanging around with eachother.

Chris N.

I've always liked Best Buy. Good product, Great Service and some real deals. Now that they've incorporated Future Shop, they also have good shopping on large and small household appliances.

CARLONE ENGLISH

Only location I really go to everyone is friendly and is happy to help

Marcel Beaubien

Not bad for PC stuff

Colin Boorman

Big box electronics retailer. Nice clean place with lots to look at and competitive prices. Staff will help or leave you alone as you please. The more recent store renovation/layout is less friendly to walking through the store browsing. Many more pods/islands with no clear large aisles to walk through in much of the store.

Tim Oborn

We found a laptop for my son who is leaving for university soon, and this was the closest store that had one. I called and had them put it aside, then drove 20 minutes to get it. When we showed up, we found out they sold it within the 2 hours that we had called. What kind of business reserves an item for you then sells it out from under you? They did give us a very small reduction on the price on another one that we have to wait for, but it's still very poor business practice. I'm worried it won't show when they said it will.

Sean Daniels

Just wanna thank the 3 workers at this location, Liam, Matt , and Jade they were probably some of the nicest people I've had in a store. They are valuable employees and you should be very happy to have them on board!

Chris Warren

Exactly like every other one in the chain

Warren Day

Probably the biggest electronics store in Belleville.

Philip Macintosh

Completely satisfied

Spencer Maclellan

Ok prices

Ethan Roode

Almost always has the product I'm looking for, staff is always looking to see if help is needed; they are always there when I need them

Faye Martin

Went in to Best Buy to look at the printers and noticed that me and my 2 friends weren't just being watched but stared at very uncomfortably by all of the employees. We weren’t sure what we did wrong so we asked why they were following us and the manager said it was for if we needed any help. We felt uncomfortable so we left. We came back to complain and the manager told us the real reason to why she had her employees surround us. She said that since we are teenagers she thinks that we could stuff a tv up our shirts and leave with it.. didn’t even apologize. They lost my business.

Mitala Aleka

Its a well organized outfit on face value.

Trevor Richardson

They closed at 6pm on Sunday evening during the Black Friday weekend, a little surprising. I showed up at 6:02pm, and the woman would not let me return the defective item they had sold me. So I have to waste another 1.5 hours of my life bussing there, and exchanging it for a pair that works. They also had models of headphones on display, but they didn't carry it in store or online, which makes no sense to display a product you no longer sell. Just order whatever you want from Amazon. Link (emploee) was dropping f bombs at the front desk. also noticed all of the employees drinking out of plastic water bottles instead of reusable water bottles.

Loopy 13

Great customer service

Chad Grose

Expect to stand around for 10 minutes in front of a locked case before you finally get fed up and order what you wanted off amazon because it is actually faster than getting service in this store.

Brandon (SlaterBoyce)

Its a great store to go buy video games from for all consoles. There has been only a few downsides to the store that I've experienced. I had bought an LG laptop from there and after a year or so the power plug in to the laptop got busted and couldn't charge. So we brought it in and the person said it would only take a week or so. And then we come back in a week and they say do we want to get a part from LG sent to us to fix it. So we say yes and we keep coming back in every week for 2 months and its still not even in. So we just took our laptop back and left the store seeing as they weren't doing anything to help.

sebsyl pagé matteau

(Translated) Bestbuy Trois-Rivières ... Bestbuy Brossard Service = 0 Product knowledge = 0 Bestbuy no longer has its raison d'être in Quebec, prefers to buy from Bureau en gros or / and Costco (Original) Bestbuy Trois-Rivières... Bestbuy Brossard Service = 0 Connaissance des produits = 0 Bestbuy n'a plus sa raison d'être au Québec, préfère acheté chez Bureau en gros ou/et Costco

Faker bey Sherman

Overpriced electronic trash

Scott Dillon

Very good store. Always someone to help you.

Sean Quinn

Well organized store and staff know their stuff if you have any questions.

Manon Théroux

(Translated) We received good service, thank you (Original) Nous avons reçu un bon service, merci

Mike

Great customer service.

Krzysiek Derkowski

not very busy.

Sebastien Bolduc

Every time I go here to look into changing cell phone providers I am always reminded about the reasons why I stay with Videotron, the service! Best Buy has terrible customer service!!! You wait. and wait. and wait! Then they always pass someone who arrived after you. No thanks, I will stay with Videotron.

Thapurson Nonéz

Service was fast, friendly, courteous and voluntary! What I mean when I say "voluntary": I was in the head phone section when a service representative came and assisted me without me having to search for someone to help. He was knowledgeable about all of the products features and abilities. He gave great recommendations without making any product seem less than capable. And most importantly, he didn't make me feel rushed. I certainly will return to this particular Best Buy! In addition I've recommended Best Buy to a friend who also went and purchased the same bluetooth headset that my service rep recommended to me. Awesome job Best Buy!

Michelle MacNeil

Friendly and efficient service by Taylor! Thank you

a2z taskit

Not much selection for home kitchen n dining...

jean-francois Rivard

(Translated) Dear for nothing (Original) Chère pour rien

Denise Wilson

My salesperson (Hiba A.) was extremely knowledgeable about refrigerators and microwaves. She was so pleasant and helpful throughout the looking, learning and deciding process. I would buy here with her as my salesperson anytime. Allen Park, MI store.

Giovanni Boezio

(Translated) Usually it's good, but the madness of COVID19 is well established, we sell computers on the sidewalk on staff cellphones, and we don't have what I'm looking for. You can do better !! I'm going to be fine !! (Original) D'habitude ça va bien, mais la folie du COVID19 est bien implantée, on vend des ordinateurs sur le trottoir sur les cellulaires du staff, et on a pas ce que je cherche. Vous pouvez faire mieux !! Ça va bien aller !!

Hockleng Quay

Some days any service from someone.. but I finally got an incredible salesperson..

James Clare jr

Super fast and easy return even on Boxing Day

matt karwaski

Friendly service but lack of product knowledge. Wide selection.

Ken Law

More staff than customers yet service still lacking.

Joel Wutzke

No help real help, mislabeled items like a "Hue Soft White 4 Pack", with shelf tag lists it as a "Hue White Ambiance 4 Pack" for $64.99. Sadly the basic white non-ambiance 4 Pack that was by the tag had a matching UPC with the mislabeled tag. When I asked about it, I got the usual, "someone must have move box and put there" I told him the shelf tag label was for white ambiance bulbs not for the basic white bulbs that were there. However, the UPC on the basic white box matched the mislabeled tag. He stood there kind of confused looking for a few minutes like was thinking about maybe double checking, or checking the item I did want, but ended up doing nothing but crouching, puzzled about how such a thing could come to be. After a few awkward moments I said thanks and continued browsing. He remained crouched as I walked away. My original purpose of going there was that I need a screen protector. So I see a box and paper tags for a custom one they do in store. It lists two options to pick from, the first was a harder material for just the screen with a harder more glass like feel, the second is softer and self healing material but states that it is for the whole device. On the box or card you are to take to the empty geeksquad desk, it lists a set of prices by size, says nothing about a difference in cost between the two options, just that it uses a different material for the full body. The base price for 6" phone was $29 but I was quoted around $79, I could see the calculation of it being $29 * 2, but the cost to do a tablet or laptop was less, and even if that was just the front of a tablet, it should be enough to do an entire phone. I ended up leaving disappointed as my Note 8 is attacked by microscratches from being in a soft pocket and always kept by itself so it does not get scratched. Note 4 never had this issue at all, yet my brand new replacement phone instantly displayed scratches, even after using TWO different liquid screen protectors, and glass, films and a full body case with a very minimal time without protection. Ugggh. -edit- Turns out the lady was wrong and they can wrap the phone front and back. I was at the Keg Steakhouse and went here to get teh clearplex redone as it was in a bad spot for cases. What did I notice thoough? Evern though months ago I told them about the incorrect tag, still here it sits in all its glory. Why wasn't it removed right away. Never once did I get staff help until goingot geek squad about the protector with lifetime warranty that they couldn't find my receipt for. Had I planned the trip, I would have brought it, but was a last second stop after eating.

Paul Schmidt

I bought a Fitbit Sense mid December 2020. It's had issues since we bought it. Now, near end of January 2021, it won't pair at all. Best Buy won't help. Fitbit says their network for Android is down and don't when it will work. Do not buy from Best Buy and do not buy a Fitbit Sense.

Michael Iannozzi

Everyone is always fantastic to deal with here. Plus they are willing to say "I'm not sure", and find someone else to answer your questions.

Josh Miller

Very informative. The salesman knew what he was talking about.

Suzanne Story

I had the best experience with the crew at Best Buy Mobile in the mall. Everything was explained, I wasn't pressured. It seemed like they really wanted me to be well satisfied with my choice. They gave me some extras and treated me like a valued customer. Here is my advice to all who are buying anything from anyone. Do your best to have them understand that they are appreciated. Laugh, don't do a big purchase if you're in a hurry. Be NICE! I'm remembered for being a fun customer and ALWAYS remembered. I brighten the day of clerks, servers, etc. It's amazing how much better the service is when you treat them well. Have a nice day!

Chantal Turgeon

A good variety of products at a good price!

j t

Good service from one guy. The others all seem to be new. Know what you want before you go in.

Kyle Humphrey (hellotherekyle)

Love the products but the staff are a little pushy

Joey Munns

It’s a Best Buy, chaos during the holidays but always had good luck with service. Selection sometimes can be lacking depending what you go for. Went for kitchen appliances and a washer/dryer package and slim to no selection.

F M

Great customer service and very helpful sales reps

Maria Pita

(Translated) Calite price (Original) Calite prix

Sandy L Smith

This is like a playground for adults. So many cool things and the prices are always the lowest or they match them

Steve Learmonth

It's Best Buy Canada. Some electronics, some other stuff, an alright selection.

Etienne Rosse

(Translated) Customer service leaves as desired (Original) Service à la clientèle laisse à désiré

Dantastic Guy

wow, no one answers phone......... ever

DL M

If you get a chance to deal with Carter in the Mobility Department, I can guarantee you will get excellent customer service.

Chris Bates

Found a great deal in the camera section. Very happy with my find.

Em m

THE worst customer service experience. I was inquiring about a set of wireless headphones that I wanted to purchase. Then, I had a question about troubleshooting on my current headphones so I was directed to geek squad. I stood at the counter of geek squad and stood there for 10 min. absolutely nobody acknowledged me. (store was not busy at this time). The funny thing is two sales reps were standing a few feet from me in the middle of the aisle intentionally avoiding eye contact. I said excuse me Twice and I received NO acknowledgement. Both men even came to the counter I stood at and walked away twice... I said excuse me once again to one of the guys who walked by again, requesting help. I did mention that I was trying to get help and felt I was being ignored...his response was "we are a different department. whats your question?" I said I understand its a different department but I would like assistance with my headphones" he replies with a very rude tone, "I said whats your question?". Completely appalled. A Geek squad member comes to assist me and he is not any better..makes NO eye contact. Whats with these employees not making eye contact? They require some serious customer service training or learn some common courtesey...oh man. Manager was unhelpful. Head office has been notified.

B G

Still good, but some things have changed.

Silentium

Most lacking Best Buy I've been to. Unless you're just looking for very generic stuff like flagship phones or TVs you're not gonna find much. Staff also don't know much about the items in the store.

Jeffrey Ganley

I've always had good customer service at this location. Spent quite a bit of money over the years too.

Marie-Andrée Robidoux

(Translated) We must always run after the clerks, they often answer us, I am not an expert. (Original) Il faut toujours courir après les commis, ceux-ci nous répondent souvent, je ne suis pas un expert.

B Will

Big store, big selection. I appreciate the convenience of one-stop shopping for electronics, but it sometimes feels that it comes at a price. In a specialty store, you could talk to someone who really knows audio for example. That said, no one is going to beat these guys on price. I also really like the online ordering with in store pickup. I recently did this with a Gear VR and it was a smooth and pleasant experience.

Silver Kurosai

I love the Bestbuy here in Cornerstone. Best Bestbuy i have ever visited. I come here for my games, cameras, and other electronics. The staff is very engaging, you can strike up a conversation with just about any one of them. And they usually know what they are talking about. They will go above and beyond to fix any bad experience. The overall service is excellent.

Dapper Dan

Very helpful employees

Sr Leigh

Why have you guys removed the ability to actually call and speak to a human on the phone? When I call all there is are automated options none of which apply to why I'm calling. People need to talk to people not robots.

Ron Demick

hard to find a store associate to ask questions, and way to pricey

Bryanna

Staff are generally very helpful and will assist you with what you need.

Nathalie H T Partica

EDT 1944 hrs Thursday, 2019/07/11 Overpriced.

Omolara Talabi

Great customer service

Rey Cardoza

Excellent customer service. They made sure customers are satisfied before they walk out of the store. The agent who helped us get Samsung Galaxy S8+ is very knowledgeable, friendly, knows what he's doing, and expert in his field. (I forgot his name, he's a ginger wearing eyeglasses - can't thank him enough for all the help he's done to us) The store is organized too and products are easy to find. Kudos!!!

Duy Anh

Good promotions event. They usually have good stuff on sale, make sure you know what you want before going there because sometimes it's quite busy and the number of representatives are not enough to give you appropriate support.

newfiemama1

That were i get my electronic to

Phil Denhoff

Lots of customer service reps came up and offered help in the multitude of different sections I was in. One gentleman was aware I wasn't ready to purchase, but helped me get some information on Mac Mini's, which I quite appreciated. It's a very good team at the Uptown Best Buy!

Pohdin H

The employees need to be trained more in all parts of the store. I bought a video card from the store and asked multiple questions to the cashier before leaving with the new item: i) Can I take this back if it does not fit the computer? - Yes, you can. ii) So if I open it I can still take it back for a full refund? - Yes. iii) How long do I have to return something? - You have until January to return it since it's the holidays. I called this morning to make sure I can return it and the rep said no, there is absolutely nothing we can do now that it is open. Goodbye 260$ because BestBuy cannot train their employees to give the proper information.

J Nin

The mobile support team have no idea what they are doing, they were trying to get me to pay 200 for a zero down phone ... I walked out of there and got my 12 pro max else where with out the “tax” charge , Best Buy should train their employees before putting them on the floor ???? I had two idiots saying they were learning and didn’t know what they were doing

add t Chris

The kind of goods is so much.But the protect plan is a little bit expensive

Christian Lambert

(Translated) A best buy is always useful to try the products before buying them. Prices can be competitive if you take the time to shop around. (Original) Un best buy c'est toujours utile pour essayer les produits avant de les acheter. Les prix peuvent êtres compétitif si on prend le temps de bien magasiner.

Kristen Spanza

Staff at counter tend to ignore customers

Mackenzie Gallant

Lack of customer service/sales help

WGG Adamsgotgame

It has stuff that I like to buy!

MAHAWELI FOODS

I bought a computer in this shop, it didn't work properly for some reason, I asked many staffs what can I do with that, no one got the right answer. Finally a staff named call Razina came forward to help me, she asked what my problem was, and she did all the help I needed. I found out that she is talented in all fields and the way she handled the issue was very easy and professional, I will definitely recommend this place to my friends and family members,

Lauren O'Hare

I have bought several personal electronic devices from this location in the past few years, including my last two mobile phones. I have always had a fantastic experience there. The staff are so friendly and knowledgeable. I want to particularly commend Priya, who works in the mobile department. She sold me my current phone and helped me for a total of 6 hours over the course of two days. The device I had originally purchased was defective but it took us some trial and error to come to that conclusion. All the while, Priya was incredibly helpful and understanding. She and I found ourselves chatting away like old friends by the end. I am so happy with my phone and with the service I received. Seriously above and beyond. If there is an award for customer service at Best Buy, she should get it :-)

simon

(Translated) well friendly and knowledgeable staff (Original) bien personnel symphatique et bien informé

Chelsea Dube

Great experience, even on one of the craziest shopping days of the year I was helped quickly, got what I was looking for and the store wasn't looking ransacked. Hats off to this Best Buy for keeping it together and having wicked customer service! 5 stars all the way.

Sam W

Not enough staff or the staff don’t want to help at all. Product knowledge went out the door when Future Shop converted to Best Buy. Do your research before going in.

Pat boum

(Translated) It's a very big store and you can find everything from electronics to electronics. Unlike many other stores, there are many more clerks who are generally very friendly. What I really appreciate is that they are not on commission, so they take the time to listen to you and advise you on the good deal. No matter the price, you will always be well served. (Original) C'est un très grand magasin et on trouve vraiment de tout, à ce qui attraits à l'électronique. Contrairement à bien d'autres magasin, il y a beaucoup plus de commis, qui sont en général très sympathiques. Ce que j'apprécie beaucoup ces qu'ils ne sont pas à la commission, alors ils prennent le temps de vous écouter et de vous conseiller la bonne affaire. Peu importe le prix, vous serez toujours bien servi.

timothy gaming

Gog put in a line to wait for help but still able to walk through the store. As soon as it was my turn I was helped super fast by Mohammad. He knew about anything I asked and talked to me about warranties.

glen ogden

Did not have that we were looking for

Dominque Preston

Sales reps not pushy with asking if you need help 3 stars because the washroom was not stocked properly no toilet paper and paper towels were empty. Least I had paper in my purse.

Oliver Cowern

Excellent deal on a laptop that wasn't available online. Knowledgeable service.

Della Slade

Had to wait for a bit; but the service was good; very helpful...

Happy Father

Didn't exactly provide satisfying information about product, made us want to shop online instead. Lol

Liverpool 4 Ever

Excellent goods..

Nato Boram

Expensive AF. I saw a computer with a touchscreen on the website, but when I came to buy it, it did not have one. I've been lied to and this is a shame.

Patrick Simard

(Translated) No support but good price (Original) Pas de support mais bon prix

Robbie Majoros

Despite the lack of staff sometimes they have ok prices on games if they have stock on any must be the same person that stocks the Walmart nextdoor lol

Henry Sora

Perfect store.. they have everything that i need

justin ellis

Great service and quick service

Aaron Prasad

Staff are good at greeting, but not available when you actually need them to get stuff. Decent selection for a smaller store too.

Angelynn S

Very displeased with this store...... The manager was the one that helped me, and pretty much everything he said was a lie... I would never recommend anyone buying a cell phone from here, or buying the geek squad protection... it's not worth it!!

Richard Oda

It was terrible, I normally do not write reviews, so me writing one means something. I went to purchase a stereo receiver, and no one was around, so I went to a staff and asked her if she could help me with my purchase, she just commed someone else to come help me (which is totally normal i don't mind) but then I stood there for about 20 mins and no one came, during this time I see a bunch of people walking around, now I am unclear whether there needs to be a specialist to help me or not. So I waited for a few more mins, with no avail, so I asked again and the staff requested someone to my department, again about 15 mins in no one showed up. So I left.

Logan Capicio

Great service and excellent product knowledge. Sin and Selina helped me out today. They got me the best deal on my MacBook Air that fit my needs.

Gurbinder Singh

Best place to buy electronics. Look for deals every week and you will get unbeatable price. Great customer service. They will always have somebody to answer every query of yours. Think thoroughly before you opt for geek squad services. You may want to save some bucks there.

viagraloro12

Bad customer service by Aaron floor manager. They will only help if you buy the geek squad service plan. He was rude, very poor attitude, he didnt help, still have the problem unsolved. Customer service girl had no clue what she was doing inthere as well.

Masood Ahmad Tabibzada

I never suggest to friend for ordering online with best buy , specialty this location has very poor services and staff,I was ordered a drone to complete my project ,but it lasted 4 mounts , finally I complained to BBB for my refund, then they refunded in one day.(0 star)

Karyn Morton

Beware of "open" item purchases.

Evan Croskery

My wife says it was perfectly fine. I thought I'd never seen so many people in blue shirts standing around not doing anything.

Patricia Gebor

Always friendly staff however you have to go to them. They rarely come to you.

Ashish Verma

If you want to get insulted, go to this place. If you want to get discriminated go to this place. If you like bad customer service, go to this place. But if you love your self respect, never go to this place. Staff that works here is lousy, they don't care about customer service. All they care about is gossip amomg themselves. Male staff flirting with female staff (vise versa). They do everything but to take care of customers. I wouldn't blame the staff alone because managers are alike. Took me more than 30 mins to return a laptop at this location. No one cared about anything. They just cared about their own SOPs. I would have given a negative star but google doesn't allow. I would say to everyone reading this review. PLEASE DON'T GO TO THIS LOCATION.

Randy Marion

Best Buy Mobile at Devonshire Mall, ALWAYS provides me with fantastic customer service.

PurityGems

Horrible service ! Used to be better when it was future shop and had trained professional commission based staff. Now it's just a bunch of minimum wage kids who don't care at all about helping you. You have to beg someone to take your money, as they would rather talk on their phone and socialize. Been there several times and it's always the same. I went in to buy blank discs and the salesperson told me they didn't have any. I went home and reserved them online for store pickup. They actually had lots but the staff are too lazy to go look. I went to buy a nintendo recently ( I had a $ 300 gift card, otherwise I would not give them my business ) I got shuffled all over the place and had to wait for staff to stop texting and it took over an hour to get my nintendo and they weren't even that busy. I never thought I would say this, but if you want better service go to Walmart !

Marcel Plante

(Translated) Good service and welcoming (Original) Bonne service et accueillant

Jack Harrison

Lovely staff, even on boxing day they had high spirits and gave everyone free coffee

Tiger Moon Child

Excellent customer service

Roy Lao

Very good customer service and knowledgeable staff

William Crawford

The store seems crowded with products and the staff is aggressive.

Chris Erickson

Great selection of electronics price are fair but a lot of the time there is no staff to help you with what you need

Jean-francois Bertand

(Translated) Good buy, good price. I found a pair of headphones of excellent quality with an incredible discount during the post-Christmas .ventw. (Original) Bon achat, bon prix. J'ai trouvé une paire d'écouteur d'une excellente qualité avec un incroyable rabais lors de la.ventw d'après noël.

JAGO Canada

This Best Buy is not customer friendly, customer walks inside, never feels any Cheerful gesture... Management Problem

Donna Fe Cangas

It's a good place to go to if you are looking for certain electronics/gadgets. You can order online and pick it up at the store if your time is limited and you are in a rush. But their store reservation for items is good for 24 hours only. Better make a good choice and decide wisely when you buy some items.

Rafid Al Mumit

Visited to buy wireless headphones. The customer service is so bad and full of racism. They were serving and giving importance to only those customers who shares the same ethnic background. Never faced such racism around the headphone section from the guy who was constantly gossiping with a customer sharing the same homeland country. I requested him so many times for assistance and he replied he's attending a customer which is just an excuse for him to talk about random stuffs not related to buying or anything. This is how customers should not be treated as they deserve to be treated equally. Highly recommend never to visit them if you are looking for customer assistance.

Mathieu Beauchemin

Loaded with tech at a fair price. They even have Alienwares laptop.

Katherine c

Even though it was two days until Christmas the store was still very clean and put together they have enough to treat customer individually very friendly. Was in and out of the store with the items I needed. Thank you Best Buy.

Kelly Wainwright

Terrible service. Was 1 of 3 customers in the store. Staff out numbered us 4 to 1. Took 15 mins for someone to ask if we needed help. Then waited another 15 mins for someone to come with a key to the headphone cabinet. Store manager made excuses saying that the staff was "coaching " while quiet. We walked out. Never going back.

Cassidykc

Love going there to look at electronics but it seems like they are never stocked. And when you are looking for something specific I always seem to have bad luck and get someone who has no idea of what I'm talking about.

Everly Larche

Best Buy is the best one shop stop for all your tech needs. Best Buy offers great flash and weekly sales witch brings down the price of many laptops and other products to a very friendly price. The associates are very friendly and will go to many lengths to help you. Geek Squad is also a very helpful when it comes to helping protect your devices, some of the plans they offer even cover dropping your device! My favorite tech shop!

Pamela May

Best buy helps with anything you need

Lamp_Master 69

I love this store, always has the best tech

Alexandre Beaudoin

(Translated) Super service ???? (Original) Super service ????

Steve Dionne

Service can be hit or miss.

Kaitlynn Jensen

The place was really well set up, it was clean and organized. The workers there were very kind and helpful. Highly recommended.

Mike Hogue

It's alright. Honestly I hate to say it but Amazon is still cheaper. I'm all about supporting businesses and such but consistently $50 or more higher on printers, drones, computers, etc. Not movies and video games but all the big ticket items. Adds up if you are shopping a lot. Sorry Best Buy but you have to keep up with pricing. Times are not that good out there

Aree Don Phrasavath

(Translated) There was only 40 minutes left before closing and the service was the same as if he had just opened. The saleswoman and the manager of the television department were really informative for the open boxes. I had to wait for another client's decision before making my final choice. I could have a little conversation with the saleswoman to pass the time. She even offered to take the TV with me to my car. (Original) Il ne restait que 40 minutes avant la fermeture et le service était pareille que s'il venait d'ouvrir. La vendeuse et le gérant du département de la télévision ont été vraiment informatif pour les boites ouvertes. J'ai du attendre la décision d'un autre client avant de faire mon choix finale. J'ai pu avoir une petite conversation avec la vendeuse pour passer le temps. Elle m'a même offerte d'emmener la télévision avec moi à ma voiture.

Joshua Guthrie

Bought a tablet that I was told was fine, Turns out the tablet was locked with the last owners google account. All while the alarm was going off because a sales rep triggered and alarm while all the other reps just stood and looked at it. The only customer support I received was from an in training staff.

Chris M

Good selection, hard to get service.

Laurence

Prompt service by well trained staff makes a huge difference. Needed a new washer. The floor models did not suit my wife's liking but "the sales guy" quickly agreed to show my wife all he had to offer. I left them alone to sort out the business. I returned to them in 20minutes and he was finished up already. We left happily awaiting her delivery. We will surely return as new needs arise.

Sébastien Schwarz

Amazing visuals! Great displays! Need more staff to help on the sales floor however. Average experience overall...

felix smokes 420 daily

I had a good experience with them and when I went to use the device it was all messed up. (Sim). It took fido days and reloaded my account because it was there mistake. Don't let retailers sell your short stand up for your right most times you can say a lot more than they can so use your opinion

Sean Kelly

Great place.

Ted Heatherington

The "new" Best Buy is where the "old" FutureShop was. As local competition declines, their prices keep creeping up, the selection is reduced, and it just gets boring. The occasional good deal, but you can generally get a better deal elsewhere. Too many staff don't really know much, but they all pretend to and slickly push the up-sell (but they brag about no commission or pressure). Online and more competitive retailers like NCIX will save you money. Best Buy is also known to buy exclusive SKUs to limit their promise to price match, especially on higher end products.

Michael Barr

Can't check status of web order online as it doesn't work. Calling and calling and don't get an answer. Such a painful experience. Would buy from Memory Express but they don't sell the part.

Julios

(Translated) Good discount (Original) De bon rabais

James Green

Good service

Raj Karia

First CONFIRM the order!! and when WE go for pick up, just say “SORRY!! The product is not available! It might be stolen or lost”????????????????????‍♂️ WORST SERVICE EVER ????????????

George MacKay

Wasn't the worst buy.

Dominic Nadeau

Great electronics at reasonable prices..

Jon Fields

Staff are friendly and helpful, always willing to help with a smile. Has all your technology needs, plus cell phones and home appliances.

Michelle Clark-Rekounas

Awesome deals on appliances

Margot Vear

Excellent service wouldn’t go anywhere else for electronics.

Sylvester Chen

Got what I was looking for. Services are good and could be improved. Overall it is a place you get what you pay for.

Terri Willshire

Love the geek squad. Have a home membership and its well worth the money. Anyone I have deal with here has been very helpful and knowledgeable!!

Lawrence C.

It pretty much has every thing you want. Big enough for in store shopping. Sales are very nice. Return follow Bestbuy policy, as long as not open the package, no worrys. I go there once in a whiile for finding things I need. I can have a month to decide whether keep them or not. I like it.

Dominic Grieco

This place is great. The management team is extremely helpful and constantly make sure everything and everyone is at their best. I always look forward to my trip to Saint John's Best Buy whenever I'm in need of anything electronic!

Dean Cote

(Translated) Always disappointed every time I go. Never anything in store, no salesperson in the field to respond quickly to customers ... in short, don't waste your time and order on Amazon. (Original) Toujours déçu à chaque fois que jy vais. Jamais rien en magasin, pas asser de vendeur sur le terrain pour répondre rapidement aux clients.. bref ne perdez pas votre temps et commander sur Amazon.

Irene Bickerton

Good selection, but * hard to find someone to help you

Owen Bout

Very small Best Buy. Great lay out though, lots of selection still. Geek heaven for sure :).

Mark T

Sometimes hard to find staff to help you find something, but returns and price adjustments always went smoothly.

Dole Perfection

From my experience (and I go here fairly often), they have done a great job hiring people who are passionate about electronics, which certainly shows through with the staff member's knowledge bases and their attitudes towards customers. Staff is generally pretty knowledgeable about most things. Tonnes of staff always so (if you're like me) you don't have to feel super duper guilty monopolizing a staff members time asking lots of questions about their products. The staff are extremely helpful and always try to get you a good deal/figure out the more cost efficient way to achieve what you are asking for, if they can. I've yet to have a bad interaction with staff here. As far as constructive criticism goes so this review is comprehensive, the store tends to try to keep a minimum amount of tills open at any given time (whenever I go they usually only have one person on till at customer service, handling checkouts, returns, exchanges, et cetera), so sometimes the lines are a bit obnoxious (even if they look short they can sometimes take forever because of returns, exchanges, et cetera). If any managers read this, I'm sure the customers would all love if staff could prioritise a bit more jumping to a till if they saw a longer line with only one till at customer service open.

William

(Translated) Lack of organization and it's a rather small best buy compared to others ... (Original) Manque d'organisation et c'est un best buy plutot petit comparer aux autres...

Dan Mossip

Staff isn't as knowledgeable as they should be especially at this time of year

Chris U

Lean inventory compared to other stores when searching online for products

Cindy

It's a lower end store...I have purchased items that aren't too expensive....rather go to the GTA, to a higher end store.

Ryan Saab

Customer service manager was extremely rude and not helpful. I had to call Best Buy on the phone and they took care of problem immediately. Don't go to this store.

Stewart Bruce

It's just like every other Best Buy.

Brian Chen

This store has a lot of stocks to choose from than other Best Buys.

J Cline

Great selection of electronics, computer gear, phones, stereo components and more.

Clinton Anderson

Been to one, you've been to them all.... Comparison shop with Staples down the street though cause a lot of their prices are better

Robert Breton Phillips

When you have tried the rest and now you need are ready to try the best...choose Bestbuy (???? ????) choose Bestbuy.

Oceanna Hall

Had to ask numerous times to find a sales person to help me so I could purchase a computer

Chloe Lester

My experience at Best Buy was efficient, everything I could have asked for. Geek squad fixed my phone (that fell off a moving vehicle) in mere minutes. The cellular center helped me pick a screen protector that fit under my existing case, which has been impossible with other stores - they all don't want to mess with cases they don't carry in store. The installation of my screen protector was impeccable. This Best Buy more than earned my five stars.

Dylan Vish

Best Buy has a wide variety of electronic devices, appliances, and accessories. However, price wise they are usually selling a little under market value if not at market value. It is a nice place to go and check out hardware that you are considering purchasing as they have many areas devoted to various companies such as Apple, microsoft, and Samsung. They provide many models for customers to "test drive" so it's always my go to when considering a new device.

Peter Lundy

Staff was super helpful they had a gipor and we were out in 15 min

Felicia Covington

Service was awesome as always. Employee was very helpful and took care of all my needs. She helped me until I no longer needed her.

Shamir Juma

I'd misplaced a receipt from 11 months ago and needed it for warranty and called this Best Buy location. Ian took my call was able to retrieve it, and sent it to me. I appreciated that he took proper precautions for security and also made sure that I did receive the document before getting off the phone with me.

adam riendeau

A bit overpriced. You should consider staple before best buy. Their sellers are not that much knowledgeable.

J J Singh

All it stuff you can find here.. all in one store

Sherri Barstad

Ummmm maybe answer the phone once in awhile!!

ryansonhell 2 mk

like oh i justy love the colrs of te plce i aso lov te windws is s ncve hgtrg

Robert Park

Mediocre at best

Alysha Pugsley

Can never find someone to help. I usually use them for prices to price match...

Eric Lavigne

(Translated) Good electronics store (Original) Bon magasin d'électronique

Samantha Polspoel

So many people working but I couldn't get anyone to help me. Even after asking...

ASIF SARWAR

I had purchased my iPad & MacBook. Really good experience to deal Ed Brenner, he explained very well about the products. Good place & friendly product advisor.

Liz & Bob Bloos

Don't go near these guys with a barge pole, their customer service leaves a lot to be desired and their Geek Squad department is the most disorganized, incompetent team of individuals. They are not only unprofessional and unfriendly in their manner but deliberately give out false information, I signed up for a home service program that I was told could be cancelled at any time but when I tried to cancel it one month later I was told there would be a cancellation fee of $200. They'll tell you within 24 hours they will take care of your needs but it will be days and your needs are still not taken care of, I purchased a new laptop there and asked them to transfer only certain Business data from my old laptop onto the new one, when I called the next day it was not ready, or the day after that and when I did pick it up they had transferred everything except what I had specifically asked for. Also they could not download a program as there was a error with Windows which is installed at the factory level and therefore these guys washed their hands of it, I had to return the product and have it replaced. Four different agents had handled that request and each time I had to explain the circumstances over and over again. They have certainly lost my custom and I do not recommend them at all. Take my advice and go to a professional outfit for your IT needs. Bob & Liz Bloos Red Deer AB

Mark Conklin

Poor customer service. Not aware of own published prices. Store marked prices higher than same online. No fault to staff. Seems crooked to me .

J. Andrew MacDonald

A very friendly and helpful bunch

Russell Munday

Clean and decently stocked. Staff are good natured and offer help without being overbearing.

Karanvir Singh Aujla

One of the best electronics store

Dan Charsley

The staff in store is as dense as a block of lead. Despite having the requisite TWO pieces of photo ID, a copy of the email, and there being a note on the order stating, by name, that it was being picked up by me and not the person that ordered it, I was not allowed to pick up the item. The store insisted that the vulnerable senior who ordered the item had to show up in person, no matter what it said on their computer. And even then, they gave her a hassle because apparently a driver's license and a health card, both valid, are not good enough. WILL. NOT. BUY. HERE. AGAIN.

Scott Storm Carter

They close at 6

Raynald Heppell

(Translated) Like any other department store (Original) Comme toute les autre magasin grand surfaces

Debs Wombat

Awesome experience. I reserved my item online and everyone that helped me in-store was cheerful and helpful. Very nice!

Brandon Mol

Staff here are pretty useless and the product selection has shifted towards mobile phones. Half the store is filled with fancy ear buds. Good luck finding home or car audio components and accessories.

Henry Gerelle

Terrible service. Walked in, cash in hand, ready to buy a laptop. All I needed was for someone to physically grab the product for me to buy. Asked one employee for help...he shrugged and walked away. Then left the store for some inexplicable reason. Asked a second employee who, for some reason, was too busy walking around the store not helping customers to let me purchase something. After waiting for another 5 mins for one of the many employees evidently being paid to stand in one place and prevent you from actually purchasing anything, I left and went to London Drugs. I recommend you do the same. Edited to add: same product was $300 cheaper at London Drugs.

Nikki Bourdage

Very friendly and helpful

Charlie

Kind, helpful staff and good deals

Rj Caliber

I recently (within 30 days) bought an $1800 laptop from Best Buy online and had quite a hard time dealing with their online customer service. I live 7 hours away from Prince George and hoped to speak to an in-store rep about exchanging the laptop for something more suitable (faster), while in the area. I was looking forward to receiving educated advice on the topic. I also want to buy a new set of headphones and am comfortable to spend more for the best quality. Yesterday, I went into this store and stood for OVER AN HOUR, trying to get noticed while narrowing down my headphone choices and doing online research. Employees walked pass me multiple times, sometimes on the phone, and did not acknowledge me in ANY WAY. I tried to make eye contact and do a finger wave to politely indicate that I could use assistance after they're done their task, yet that appeared to go unnoticed. I was called to a lunch meeting so I tried to find an associate to see if I could put aside some items while I left, but could not find s single one on the floor. There was one person at the cell phone desk and one person behind what looked like the return/customer service desk. I am very disappointed with the lack of enthusiasm and attentiveness I experienced.

Joseph Goldberg

I found cheaper than Amazon

Jennifer Nguyen

One of the smaller BestBuys in the city, but their stock is great and the store is very clean

Taisiia Diamond

Customer service cheated people , hid in front of us 2 iPhones in his pocket, and then said that it was a Samsung, not an iPhone…. ( too long of a story write ) for us it was stress, I will never come back here!

Sheila Gerard

They had the item that I was looking for and honored the online price.

Michael A. Stuart

Stock is small unless you are buying something big

Robert Bailey

Always been a good place to get consumer level electronics. Friendly and helpful staff.

TeeCarts

Online stock is not up to date. Out of multiple products that says in stock...

Len Neil

A bit hard to find - tucked in behind other big box stores. Has the usual Best Buy stock

Kody Mosser

Great service as usual. Overall pleasant experience, see you guys next time

Thomas Shillington

Typical best buy with great customer service.

Luis Raul Blanco Santana

Do not buy cell phones here. They are willing to lie to make a sale.

ZER05IVE

Great electronics shop around

sterling Mcleod

ever since future shop has been out of business/ merges, best buy has been getting worse. cashier is slow and the staff are more interested in selling than knowing anything about what they are selling

Freya Berg

I found what I wanted to get, but the shelves were not very well stocked in the blue ray section! Incoming seasonal shipments are anticipated! Very helpful staff; Sarb was awesome helping me find my desired title!

michael goulet

Has all you need in electronics

Curt Barton (Big Daddy)

Good place not very helpful but good if you know what you need and want

F

Very good place.

patr98

Great customer service and general tech store nothing much to say

Mike Maguire

Great salesman, sold me what I needed and was very professional and friendly.

John Gibson

Workers used to seem to want to help. Now it is like they are avoiding you when you need their help. I was going to buy a few things from them but nobody was around so I went home and ordered online.

Mélissa Allard

(Translated) Good service (Original) Bon service

Michiru

It was amazing, so much fair prices.

Lindsay Lauer

Good selection of things but the staff was super clingy. Can't walk around and browse for more than 30 seconds without someone bugging you.

Jubilations Calgary Stage Manager

Great service

Dustin West

Normal best buy. Don't bother with their online ordering however. Ordered a 5 dollar RCA audio cable online and went in to pick it up. Turned out they didn't have any so they substituted it with an optic audio cable and said my order was ready for pickup... No, I wasn't able to conduct electricity with the plastic cable they wanted to give me in lieu of a copper one.

Carolyn Nichol

Awesome service from start to finish! Riley and Mitch truly know their stuff when it comes to computers and made me feel at ease. I left shopped around but came back and made my purchase because of them. Did not make me feel pressured at any point which is amazing! Thank you both! I totally recommend 100%????

TravelMemory Lane

Cant touch with them via phone calls. Automated response to their website. So wby do you guys have a store number?

Philippe-Olivier Dupuis

(Translated) Very good service. I do not trip on their obligation to offer their guaranteed extended on cell phones except when they refuse. (Original) Très bon service. Je trip pas sur leur obligation a offrir leur garanti prolonger sur les cellulaires sauf accepte quand ont refuse.

Seth Miller

Great store! They were very friendly and ready to help me out.

James Flynn

I have never had much problems here. Yes, sometimes you get a staff member who is slow in knowledge, but they are willing look it up, look online etc and help. They were willing to price match some very amazing deals I found online through other stores with out any problems. Friendly staff.

Mackenzie Gowlett

Disappointed in the geek squad. I had what one of the employees called “a very simple problem” with my computer. They were unable to have it fixed by the time they told me and kept it an extra day. When I finally went to go pick it up, the …

D.D. B.

Very helpful staff and are serious in getting you what you want. Hard to find stuff there. With the help of staff it's easy in and out. I recommend going there.

Jon Cunningham

Not as good as FutureShop was

Cate C

Best buy was terrible, bought a phone for $1.5k. it was supposed to arrive yesterday, they then delayed it so I changed the shipping speed to get it tomorrow for an extra $10. It went through, then they just canceled my order. Never using best buy again for anything ever.

Justin Curran (Vicengineer)

Good Price Matching Policy, Staff are not always as knowledgeable as they could be do your research first. Often have difficulty finding stock in store based on their Website.

Charles Wilson

Spacious parking at this Best Buy, courteous friendly Staff willing to assist on the day I visited, all social distances regulations were in place, the visit was swift an efficient, I will continue to visit and purchase from this Best Buy.

Scott Drouillard

Went in for an otterbox case and a screen protector and the guy was awesome.. he helped me out and gave me the after care for the screen protector.

Courtney

I have no idea why this tech store never has what I need. Always get told "Nooo.. we don't carry that, you'll have to go online".

Lawn Lord

Great selection of tech and other helpful things. Helpful people at the store to help you and the deals can't be matched. My only gripe is that they are a bit understaffed.

Travis Barill

Usually love this place, but the last few time putting the clearplex on my iPads they did a horrible job, all in all staff is nice, but not as well educated on the stuff there selling as they should, so do your homework before you shop. Deals can be had.

Christine Parkes

Friendly helpful staff

Jesse James

Lol it's best buy ..future shop was better!

Jr Singh

I, love, there special deal s and there customer service

Princepal Singh

Worst place to buy electronic products, I bought AirPods and they don’t tell you policies, bad customer services ????????????????????????????????, better but apple products from apple official stores or websites

Melanie Levesque

Prices and customer service were good

Hannah Perron

i asked for a computer that i can play games on and later found out that i cant put games on the computer that they suggested for me.

Valeria Mason

Hanna was very helpful making sure that we got the best deal for our daughters' new phones. She was also very quick getting us through the process. Thank you!

Ryan Sowtis

Best Buy always has a great selection of electronics to choose from. I like to go in and browse occasionally to see what’s new and interesting. The customer service is usually okay as well. Most people tend to know a good amount about the products and services they’re selling. This may not be a critique of the individual store, but their online ordering system could be improved to provide more detail and tracking information. Overall though Best Buy is a good store to shop for electronics.

Clicksbydami

Pay on instalments

Andy Garrison

When you buy a product and you need parts after. There isnt any. Everything you buy today you have to throw it away

Aman Sidhu

I bought a laptop before one and half year and i was paying the protection plan but now i had a problem in my laptop when i went to the store they sent it to the greek squad but when i got my laptop after repair there was a still problem after one day they are giving more deals when they sell the laptop i am totally disappointed from the service.

Troy C

Usually has what I'm looking for, though prices tend to be a little more than other stores. I still usually shop here because they have the WineRack

Nick McCumber

High quality electronics and other goods. Friendly staff, they push warranty a little hard sometimes. Prices vary greatly depending on time of year and sale price. Price 7/10 Staff 9/10 Location 10/10 Quality of goods 9/10

Carlos Arturo Gómez Teshima

I like Best Buy. It has mostly all the technology that I am looking for, except for photographic cameras, and gaming PCs. I prefer a specialized place for those two specific pieces of technology.

joni pincombe

Very professional

Patrick O'Hanley

Great service! I recently purchased a chromebook online and 4 of the keys weren't working. I brought it in to Best Buy to see if it could be fixed. Instead they offered me a brand new chromebook. I can't recall the associates name but it starts with T, and I was in around 12:20 on March 13th. He was working at the customer service desk. He was super friendly and helpful! Great job Best Buy!

Pierre-Marc Baril

Great service

Lea Juntez

The shittiest service ever! No real advice no technical knowledge.

Andrew Turk

Staff not really always on top of service or know what to answer in terms of computers all the time.. If you know what you're looking for and you know the specs & details (which, let's be honest, you should) then you'll be fine! But customer service desk in general is spot on and employees are young, pleasant, smart and helpful. I would recommend this place to anyone! A+ Also, hire me ;)

Scott

Staff were impossible to find, and intentionally avoided customers. Very terrible experience.

Tina Fischer

Many thanks to Zach W. for the fantastic job of helping me to find the best laptop for my needs. I made many visits in the past few weeks and each time he went out of his way to assist me. He is very knowledge, courteous and committed to helping his customers. Be sure to ask for him in the computer department if you looking great service! Thanks again Zach. :)

Shakil Mahbub Hussain

You will find everything you need, but the price is not always the best. They do offer a price match though. The stuffs are not very knowledgeable.

Jean-Marie Robert

(Translated) Clean and bright, the aisles are clear and airy and easy to circulate. The staff are professional and accessible with a little patience. ???????????? (Original) Propre lumineux, les allées sont claires et aérées faciles à circuler. Le personnel est professionnel et accessible moyennant un peu de patience. ????????????

Jason “TecIT Solutions” Gudmundson

Only Two tills has POS receipt printer so it took 15+ minutes to check out

Gurpreet Singh

Application shows that they have the Fossil smartwatches but when we visit we found nothing..

basil nb

They have good customer service

Mirek M

(Translated) Product prices too high! There are too many people - employees lying around doing nothing. (Original) Les prix des produits trop élevés! Il y a trop de gens - employés qui traînent sans rien faire.

Brian Wheeler

Staff was so helpful,I felt they took the time to figure out my issues.

KitaMoth

Staff is always very helpful and friendly, environment is clean and organized. We go here often and nearly always find what we're looking for.

Jacques Alie

Normal

Phillip Rutledge

Quick and easy. Had to correct their location however. They are now in a new location in the mall. I reserved a phone online, stopped by the store and picked it up. Convenient, fast and the staff arr helpful and friendly.

naman sidhu

these guy are the worst. no good service. have no knowledge whats going around

Patrick Richard

(Translated) Good store at affordable price (Original) Bon magasin à prix abordable

Francis Laliberte

(Translated) Ordinary service, we were stuck in the middle of 5 clerks, 2 of whom were with customers and 3 who watched their colleagues do ... It took 10mins to be served in a nearly empty store (Original) Service ordinaire, on a ete planté au millieu de 5 commis dont 2 étaient avec des clients et 3 qui regardaient leurs collègues faire... Ca pris 10mins se faire servir dans un magasin a peu près vide

Aditya Kumar

Great deals but poor customer service. 5-6 associates gathered up near the counter gigling and laughing and I'm waiting to be attended. The lady at the mobile counter took time getting off from her phone while i was still waiting for assistance, she seemed disinterested and as if she was doing a favor. Thank you.

Ian Cobbs

I was trying to exchange a damaged product I had ordered online... Taylor Best Buy told me that Allen Park Best Buy had a product I was looking for. I checked online, and it said the same thing: Allen Park had the product I was interested in. I called the Allen Park store and was told that I cannot return an item that I got online. I was told to call 888BESTBUY. I did and 888BESTBUY told me to take the item to the store for an exchange... I called the Allen Park store a second time and got a new worker that answered the phone. I told her what was going on and asked her if I could come in and exchange my item. She asked for the specifics of the item and I told her... She then told me that they didn't have it, I began to politely inform her that it said differently online and she hung up on me. I checked online again and it still showed they did. Now, I'm good with my temper. I didn't jump to conclusions. Maybe she didn't hear me. I called again and got a person different then the second, but I wouldn't be surprised if it was the same person that answered the phone the first time, because it was the shortest phone call I had ever had with a store and the worker had no care in what I had to say... Now, Taylor Best Buy? Helped me with every need I had. Wonderful customer service, but Allen Park Best Buy? Let me say this... I've never actually gone into their store, and I have no plan to.

The Cromwell Brothers

Eager to help

Dave Howey

Great experience in computer area. Very knowledgable gentleman assisted me and answered all the "techie" questions I had. At the end of my purchase, the item was sold below competitors. #superhappy #hp4life

Fazal Malik

Went in with intent to purchase a TV. Waited 15 minutes before someone came for assistance, only to be told that I should order online. Total number of customers in the store was not more than four or five.

Barking Good Pet Services

Hey Geek Squad. I sat at your counter for 20 mins. No one showed up. It took me awhile to find a Best Buy Staff member to be told he wasn’t sure when you would be back with no follow through or follow up. I should be giving a 1 star but I’m giving a 2 because I know from past that you provide better service than this normally.

Jeff

Never had a problem

Joe See

By far the best Best Buy in the Detroit area. Not only does their ceiling add to the ambiance, but their selection of product on the floor you can get your hands on to play with and tough is second to none. You will not regret coming here.

Navtej Sidhu

There phone's don't seem to work today (Dec 20 2017) tried getting through 15 plus times other wise friendly staff

Amelie LGT

(Translated) We were looking for a new computer and being completely at a loss in terms of technology we were advised by Cedrick, a very professional, very nice salesperson who knows his product inside out, he was able to answer all our questions. He was able to target our needs and directed us to the equipment suitable for our use. Thank you very much to him, he is really great! (Original) Nous étions à la recherche d’un nouvel ordinateur et étant complètement perdus niveau technologie nous avons été conseillés par Cedrick, vendeur très professionnel, très gentil qui connaît à la perfection son produit, il a su répondre à toutes nos interrogations. Il a su cibler notre besoin et nous a dirigé vers le matériel adapté à notre utilisation. Merci beaucoup à lui il est vraiment top !

Austin Diondo Johnson

Best Buy employees are awesome. They are very friendly and ready to guide and help customers find what they are looking for.

Noel Fenerty

Great store. Room for improvement in areas

Sue Katarynych

Not often can I afford the shop here but I'm always more than impressed with the service. Yesterday I went in got some loud speakers for my computer. It may have been costly for my income which I expected. The improved sound quality I'm enjoying this. I told the young man what I wanted to do and what I got is more than sufficient.

D CL

(Translated) A few years ago the service was great but in 2017 this is no longer the case. Ex: A salesman tries to sell me an adapter that is too strong for my computer at the risk of breaking it, I ask him if he guarantees my computer at that time? He answers no ... Another example: a salesperson in the cell phone section does not like to answer me because I ask him questions about cellphones without a plan (he must be paid commission on the sales of the plan because he insists to tell me that the package I currently have does not suit me when it suits me perfectly) The cellular section is really to be avoided, the salespeople have a bad attitude there, just for this reason I bought the same cell phone as I saw at Bestbuy elsewhere ... (Original) Il y a de cela quelques années le service était super mais en 2017 ce n'est plus le cas. Ex: Un vendeur essaie de me vendre un adaptateur trop fort pour mon ordinateur au risque de le briser, je lui demande s'il garanti mon ordinateur à ce moment là? Il répond non... Autre exemple: un vendeur dans la section cellulaire n'aime pas me répondre parce que je lui pose des questions sur les cellulaires sans forfait (il doit être payé à la commission sur les ventes de forfait puisqu'il insiste pour me dire que le forfait que je possède actuellement ne me convient pas alors qu'il me convient parfaitement) La section cellulaire est vraiment à éviter, les vendeurs y ont une mauvaise attitude, juste pour cette raison j'ai acheté le même cellulaire que j'ai vu chez Bestbuy ailleurs...

Austin Ramos

Always friendly and helpful. I buy most my electronics from here.

Gagan Bhathal

If you love electronics, this is the place to touch and feel the products.

Hasina Tawfiq

Do not ever get anything repaired here. I accidentally cracked my laptop and now I have to pay 700 dollars to repair it on top of the 200+ I paid for the warranty. I am beyond frustrated with their customer service and I regret ever coming to them for repairs. Worst service I have ever dealt with.

PAT K7

Found what I wanted. Great service.

V Yayakikut

(Translated) Ditch (Original) Goot

Ctp ID

There to replace a broken microwave, had a look inside a floor model, there was baked on food residue.... really?!? Weak.

Milton Davies

Kind of bare

marco clar

Terrible experience. Why not just use Amazon. What a bad experience I had at Best Buy. I wanted to buy air buds, but I wanted to see a variety to see which one is best, or talk to them and determine what's the difference. They stopped me at the door and made the guy get the buds and didn't let me go inside If I wanted to just get something without looking at it and talking to someone, I could have just gone to Amazon....

Jacques Cronier

(Translated) The information that employees answer is always well informed and if they do not know, do not hesitate to ask the right person who answers it! Always love my visits, especially as employees no worries you buy the product or not. All this makes for a good shopping experience or just to get informed. (Original) Les info que les employés répondent sont toujours bien informés et s'ils ne savent pas, ne se gêne pas pour demander à la bonne personne qui l'on la réponse! Toujours aimer mes visites, surtout que les employés non aucun soucis que tu achète le produit ou non. Tout cela fait une bonne expérience d'achat ou simplement pour s'informer.

Joe

(Translated) Staff who know nothing about SIM cards and services. Tells me to go to Les Rivieres, where it took 5 seconds to get one... (Original) Personnel qui ne connait riens des cartes SIM et les services. Me dit d'aller aux Rivieres, ou ca pris 5 secondes pour en avoir une...

Joel N

Decent selection, staff know what they are talking about for the most part. If you have any issues with information from staff members always go to the geek squad guys. They know there stuff.

Matt Morey

Has everything you need. I did enjoy how you can bargain with prices and they are willing to work with you.

Kathy Ann-Marie Maness-Isaac

I think the manager in sarnia ontario is rude to his costumers!

Larissa Walkus

Called multiple times no answer or put on hold. When I finally got threw the sale reps hung up on me. I know it’s boxing week but this is the 28th I’m not being unreasonable and trying to call on Christmas or Boxing Day, how could no calls go through???

Don Wielinga

Jordan (the Irish Jordan, who says he is from Kelowna!) gave me the best customer service when I replaced my phone. He was knowledgeable and professional yet extremely friendly. He made me feel like I was the only customer, when I knew there were people waiting. Best customer service I have ever received at Best Buy. Thanks Jordan.

Robert Rapino

They figured out wut others didn't... Thank you... ????

Brianna MacColl

My favourite thing about Best Buy is the Geek Squad and Prince Albert has one of the best teams!

Silver3ntity Gaming (Johnny)

I showed up 15 mins before close and got turned away will not return

jack scenic

Garbage store. Snotty employees. Not surprised they are going out of business.

Akashkumar Patel

Good Electronic Store in Belleville

Seydi Sarr

Welcoming clerk and electronics crew are the best. Very warm, friendly, knowledgeable and helpful.

Mahmoud Al-Othman

Very nice

Pixel The Walking Databank

Lots of options but geek squad is a rip off. My friend went there to get computer help and they told her she needee to buy a new computer and then hopeless they came to me asking if there was anything I could do. After she said the problem fixed it in 7 minutes. Just screwing you over trying to make you buy new things from them. The selection is nice and price is okay. Not as good as Amazon but still decent for local.

Bill Goldston

Very helpful staff, but ended up getting a cable that isn't fast enough.

FableSix (FableSix)

(Translated) Good service but inventory difficult to find in store what you are looking for without ordering (Original) Bon service mais inventaire difficile à trouver en magasin ce que l'on cherche sans commander

Jason Legere

Selection is decent and prices are competitive but Customer Experience can be hit or miss. Rare that I've been able to find someone to answer a question.

Michél Nunes

Awesome selection of gadgets! I spend alot of money there!!!

Mathew D

the people here are friendly and helpful

harpreet dhaliwal

We came in about 30 minutes before closing when the store was packed and Manjot helped us find the best deal for the phone we wanted and worked nearly 1 hour after closing to help us. Thank you Manjot, outstanding employee!????????

William Devia

Service is great

Visotto1

Computer, gaming, headphones and home theater Sections are great. Mobility area is usually less than helpful.

DeShawn Hurt

Very limited stock with practically every electronic most people would be going to purchase from Best Buy, but as previous reviews mention the staff is great! They will help you find the best deal (by comparing prices online) and they'll match that deal or refer you to another location that has what you're looking to purchase.

Joseph Butcher

Just a good place to get tech. People are helpful and if you're not sure about your purchase their return policy on most things is very accessible.

Bumbfuzzle

Have never had an issue at this location

Vineeta Kumar

Worst experience ever. My mom bought a TV online with HDMI cables. Because Google wasn't indicating they are open during COVID lockdown which was all locations, online purchase was made. South Surrey location just opened up a month ago. No one is answering store call up till today, August 4th, 20. She tried returning HDMI cables and they slapped her a gift card. It's not small about. There were 3 cables bought. She's a senior. What is she going to do with such an expensive gift card??? She went twice and they told her, this location was always open. Then update Google. You can surely afford the update. Most big companies are honoring returns past their policy because of reasons like this. Buyers be aware. Total fraud!!!! ????????

Bryan Fowler

Bestbuy is bad alone, but in Canada its even worse. There is no such thing as customer service/support here. Selection is below average.

Peter Rudniski

Never have instock the items I want.

kevin casperson

They all the same

Wade

Selling refurbished headphones from Sony as New. I proved it to multiple managers when they opened them up in front of me. They still chose to do so. Be careful buying from Best Buy especially in Westhills.

Justin Zhou

What can I say, it's a best buy

Patel Mihir

I bought Skullcandy earpods and it's very amazing

Britney Anne

Such lovely staff! My boyfriend and I came to look for a TV and we’re greeted by staff and helped right away. Thanks BestBuy!

Mallory Clarke

Good selection of headphones, though I think every employee asked if we needed help finding anything... caaalm down, guys

Nathan Shutt

Good store. Helpful staff. I always check prices online before purchasing because sometimes you can get them alot cheaper than best buy pricing.

dan desindes

Stood around 15 minutes looking at laptops no one came to help. Spent 1800 on laptop elsewhere. Clean and well organized

Mark Eberts

This location has been in decline. Stock is always low and shelves are looking empty.

Nadeem Khan

Just ok

Andrew Sorensen

Always a great deal on electronics

Jacq

Took way too long for someone to ask me if I need help so I asked someone and they had no idea how to answer my question about a product. Told me to read the box. Hoping they'd find someone who has more knowledge on the product but they walked away. Staff needs to care more and be more knowledgeable. Excluding the cashier lady ghat was very helpful (but still wrote my name wrong on the best buy points card even though I spelled it).

Dragan Ivancevic

Staff is nice and helpful at this location.

madonna massey

This Best Buy location is a newer location in a beautiful new shopping area of Bellville! There is more than enough spaces for parking that are all free! The prices are in compatition with other electronic stores! Many items in Bellville are cheaper than found in Oshawa or Whitby. People are more relaxed in Bellville and the rush to shop becomes a pleasure to shop!

Jesse Hansen

Best Buy is a horrible company that does not care about it's customers. Do not, I repeat, DO NOT order anything online and expect it to come hassle free. If you call their customer service section, they literally can't do anything for you because "The system won't allow it". They used the word Sorry so many times I don't think they know what it means. I needed my item right away, it's no longer on sale, I asked if they could contact the closest store to me to offer it to me at the sale price and they told me they could write a note online and it's up to the store to honour it or not. You can order almost everything on Amazon that you can here, only difference, you will get it when you're supposed to.

Ehtesham Junedi

There are awesome deals and im very satisfied with the service!!

Christopher Wrasse

I always enjoy visiting this Best Buy. It's a newer build for surrounding areas so it doesn't have that 1980's old warehouse feel. Everyone (floor sales, customer service, cashiers, etc) are always courteous, helpful and friendly. It's difficult to know the aspects of EVERY product in that store, but they do assist collaboratively if someone is not knowledgable in what you are looking for. I'm a Best Buy Elite and Gamer Unlocked member, so I invest a lot of money at Best Buy. I've visited and ordered from many stores but this location is one of my favorites. I take advantage of pre-sales, discounts, price matching and trade-in offerings. I can say I never use their geek squad or extended warranty services however. To give you an example of how helpful they are, I'll share my latest experience with them. I wanted to buy a Moto360 watch. Amazon's sale price had lapse back to $249.99 (original price) and none of their official price matching sites had a discounted price. Well I emailed the managers of 4 different Best Buy's in the area to see if they would help a loyal, elite member and the manager from this location emailed me back within hours saying they would help me out. I don't want to give the specifics as I don't want to get anyone in trouble if this isn't their standard protocol, but I am very appreciative they worked with me. From the initial email, the response, the courteous greeting and assistance until I walked out the door. Needless to say, I'm wearing the watch I wanted! Thanks again Best Buy Allen Park for helping me with my Moto360! In regards to what others comment... Experience: It's possible that I do my research on products before going into the store so, I don't really rely on the expertise of the sales associate unless I'm comparing items on the floor. So I can't speak to their expertise, but again, I've always found that someone there knows the answer. Mobile Sales/Service: I’ve never bought a phone from this location so I can’t comment on their expertise or service. Location’s Phone Number: All numbers forward to a corporate phone. I believe if you hit the right options (or ask to be forwarded to the store) you can get to them. I find it hard to rate them low because you can’t get through a phone system. Returns: Thankfully I haven’t had to deal with returns because I research quality products that I want, not questionable or cheap items that will result in a return. Receipt: 1 star for not getting a receipt? really? All yo had to do is ask for one. It’s possible it got sent to your email address that you never check. Sale Items: Product sales are NOT a store decision, that’s a corporate choice. So to rate a local Best Buy for fluctuating sale prices is horrible. That should be sent to Best Buy, not degrading the performance of hard workers and a nice store for something they aren’t in control of. Also, you know they price match right? Find it on Amazon, B&H, or other approved site and have them price match it then. They give you more options for a lower price. And, you can have it right then and there rather than waiting for it to be shipped or going to another local store. Do your research before buying something. Look it up on your smartphone while you are in store shopping.

Tony Smerychynski

New and shiny. Definitely laid out as a showroom for their online ordering.

Adewale Gbadamosi

Great stocks in store and staff are friendly and welcoming. Though I didn't get what I went there to buy. Not so crowded.

Rogerio Boechat Fonseca

Very good

Andrew Oliver

Very educated staff. I found my heart here that was never at the Walker location!

Production Savard

(Translated) One of my favorite store. By cons everything is more expensive than anywhere else, especially if we compare with Amazon or Ebay. …

Patrick D'Jonaire

Lots of electronics

Nunyafug Ginbizness

They advertise free shipping over$35. I ordered a deep freeze and they tacked on $277.99 shipping for a 40 minute drive. Other Appliance stores in Princes Albert have free delivery to the same town. The we informed them it was on an acreage just outside of town, and was informed that they don't deliver to farms/acreages. They cancelled the order, and told me they would refund the $639.34 for a $299 freezer. The next week, no refund had been received, so I checked the number on their website and it was listed as still needing my input as to where to deliver the freezer. So I called them, and the one lady hung up on me. I called them back, adn finally got through to someone else and they told me that refunds usually take a week or longer?!?!?!?! WHY? With today's tech, refunds at other stores take less than 30 minutes! Needless to say, i wont be buying ANYTHING from best buy ever again. Best check Leons over these guys, they have a lot better customer service, and refunds are same day.

Sandra Hughes

Great prices friendly staff

Derrick Hill

It's like Amazon only in front of you

Connor Love

Employees were very educated on the items in the store, it made my shopping easy.

Michael Lattner

Great service from Mike and Stevie

Alan Scott

Thanks to Best Buy I got my camera order fixed and very quick. Definitely recommend this business

Christian Corrigan

The store usually has a few good deals kicking around!

Cienna Seely-Jones

The help was quite excellent however we would like to know if upsidedown Austin’s name is really upsidedown Austin or was his name tag just accidentally upsidedown?

Nick Levey

Excellent customer service. Staff have a general understanding of what I wanted and were eager to help.

Douglas Ewen

Best Buy is the absolute worst for customer service and support. There are some people who really try to help and are good at there job but for the majority of the time the place is just kids standing around. Why do I go there then? There are literally only two other major electronic stored in the Sault.

Johanna Westerneng

Out of the 5 times I have been into Best Buy, no staff took any initiative to ask if they could help me with anything. Each time I came in to make big purchases and staff was not supportive. Finally I tracked down a dude named Trevor. Knowledgable guy. That star is for you Trevor.

Julien Lachapelle

(Translated) You have to run after the service and once you get it, they don't know any more about the products in store than you do ... for quick pick-up only ... (Original) Il faut courir après le service et une fois obtenu, ils n'en savent pas plus que vous à propos des produits en magasin... pour cueillette rapide seulement...

r

a friend don't let another friend talk to the blue shirts. Befriend a geek, ask them for advice. do not engage with a blue shirt. Do instore pick up if you must, do not talk with a blue shirt. this place is weirder and weirder every time

michael Leeson

Won't answer any phone lines to any extensions, have taken my computer twice to geek squad and both times the claim they fix my computer but it still refuses to take any sort of charge, I've had nothing but a bad time with this company . Highely reccomend going somewhere more professional wth more knowledgable and caring staff

VAISHNAV MUNDA

The usual best buy.. As you know. ????

D Rose

Excellent service here every time I've been. Check out the computer department as they've helped me out several times

Daniel Lemay

(Translated) Very bad customer service. I call customer service, I wait 10 minutes, it rings for about 15 seconds, then it hangs up. I phoned 3 times and it's three times the same thing. I chat with someone from customer service, I explain that I made a mistake in the delivery address he told me that I have to call Purolator to make the change. I call Purolator and they tell me that they have Bestbuy's instructions not to change the delivery address, that I have to contact Bestbuy because they have a direct line. I'm chatting again with a Bestbuy employee and he tells me that he can not call Purolator, that I have to call them! (Original) Très mauvais service à la clientèle. J'appelle au service à la clientèle, j'attend 10 minutes, ça sonne durant environ 15 secondes, puis ça raccroche. J'ai téléphoné 3 fois et c'est trois fois la même chose. Je clavarder avec quelqu'un du service à la clientèle, je lui explique que j'ai fait une erreur dans l'adresse de livraison il me dit que je dois téléphoner Purolator pour faire le changement. Je téléphone chez Purolator et on me dit qu'ils ont comme directives de Bestbuy de ne pas effectuer de changement dans l'adresse de livraison, que je dois contacter Bestbuy car ils ont une ligne directe. Je clavarde à nouveau avec un employé de Bestbuy et il me dit qu'il ne peuvent téléphoner à Purolator, que c'est moi qui dois les appeler!

Chris Uchiha

Went in to buy a PS4 on Black Friday and was greeted by an employee, there were always employees on the floor providing assistance and checking on you. Excellent customer service. I would recommend Best Buy to any seeking tech. Prices are fair and better than most places.

Jonathan Tricco

I'm giving this store a 5 star rating because the staff are actually awesome there. They went out of their way to help get what I wanted. I love shopping here for smart home electronics mostly, but they have just about everything you could …

Paul Purewal

Staff are great Kudos to the manager!

Aubrey Little

Helpful staff in store in all departments. GeekSquad is great too remember to add to your tech purchase when you buy TV, cell or computer to avoid panic later.

Ron Lewis

Nice clean Best Buy! Helpful and polite staff. They also do a great job of giving back. Held a great event after hours for Kids Cancer Care!

Chris Francis

Went in and was immediately helped by a staff member. I was out of there in 10 minutes. Good visit

James Lau

Great service, lots to see!

Nicholas Picard

Called in looking for something and the staff asked several questions. He didn't listen to the answers. I had to repeat myself many times. He didn't seem interested in helping me.

Alexandra Tremblay

(Translated) Excellent service (Original) Excellent service

Charlie Smith

Good

Elaine Spencer

They didn't have the item I was looking for in stock but the gentleman that helped me with a rain check was Fast, Friendly, and Courteous

Spam Dagger

The staff are pretty helpful.

Joel Scott

Standard best buy, the staff are too pushy with warranties

Ivan Brewer

Not as good service as use to be

Fraidoon Amiri

Friendly staff, excellent customer service and you can chose from a variety of items.

sheen thomson

great collection, but limited offers

David Dira

Very friendly and knowledgeable people...loved the variety of there products

Kat Patricia

Had a great experience at the Mobile portion of Best Buy. My boyfriend needed a new phone and the gentlemen there was more than happy to do so. The general manager of the Mobile section was also super attenentive and friendly.

Jim Halpert

Service was very slow and rep didn't know how to use the point-of-sale to bundle items from the flyer.

Natasha Somerton

Went for Black Friday, I ended up buying my PC tower online bc they were sold out in store. But they had one guy in this department to serve customers, so I tended to myself. Got everything I needed to bring a home computer to our family …

RDS Dhaul

Great service, know how to treat customer. Went here for my screen guard and employees were super friendly. You guys rock.

Bayleigh Patron

Poor customer service. Staff stood around talking to each other even after I asked for help.

A Dutka

Great

phaedra kitchener

Just had to post another amazing review for Nick! We had to exchange our phones and Nick made the process easy and fun. He has incredible people skills paired with excellent knowledge of everything we asked him. Super friendly and great vibe. It's so nice to have a wonderful experience with great customer service! Thanks again Nicolas! experience

Mak Khan

Recently visited, pathetic customer service. Waited almost half an hour in tv section but no one care to help.

Victoria xo

Worst customer service. Could literally be standing there for 10 mins and their busy talking to their colleagues. Usually never have the sale items in stock.