We offer you all the reviews of real people like you who have information of the services of Ordinateurs Canada / Canada Computers (Computer Repair) in Montreal (Canada).
Nowadays the firm has a score of 3.8 stars over 5 and the score has been calculated on 127 reviews.
As you can read, it has an average rating is really high, and it's founded on a high number of feddbacks, so we may conclude that the assessment is very accurate. If there are many people who bothered to leave their feddback when they are pleased, is that it works.
As you know, we do not usually bother to place reviews when they are correct and we usually do it only if we've had a problem or issue...
This Computer Repair belongs to the category of Electronics store.
GPU backorder scam. Never ordering anything from you again
Long line. No help. Idiots. Hope they die like ncix
Big and goid service
Good help
Best place for your computer, period.
Nice stores, lot of products in-store. Nice staff ans services.
Sold us a broken screen and will not take it back, what a scam
They don't accept returns anymore if a package seal was broken. They don't price match amazon. Wait to be served like in a restaurant. I purchased many products from Canada Computers before. Not anymore.
Excelent attention
I went looking for a piece of equipment I needed urgently. The staff was able to help me quickly and they even price matched the product to my surprise. Excellent service, I will definitely buy and build my next computer from them.
BEST TECH STORE IN THE CITY, do not buy a computer anywhere else, or a tv for that matter. Great staff, very helpful, online competitive prices but in a local store. Get in there today and check it out
They have very arrogant and unprofessional employees. Better to buy on Amazon than to be humiliated by mediocre sellers!
(Translated) Good service and lots of choice than just 2 different items in other store. (Original) Un bon service et beaucoup de choix que juste 2 articles différent dans d'autre magasin.
Friendly staff they know what are they doing that's always a plus
Some staff or ok but others give very very bad services. Customer service is horrible!
reasonably priced items with a decent stock for a medium-sized computer and electronics store. I always check the price, the stock levels and promotions online before going there. surprisingly, they also endorse the warranty on some items, so you don't have to deal with the manufacturer.
Good for PC gamers, a lot of choices and the price are reasonable. Highly recommended!
Excellent customer service. Employees know what they are talking about and will help you out with your PC needs.Just got a new system from them and can't wait to put it together.Will definitely be coming back here soon.
(Translated) 2 defective items and I am refused a refund (Original) 2 articles defectueux et on me refuse un remboursement
Parts and completed PCs/laptops. Prices are very fair on items such as network cables to cpu fans.
Lots of displays for pc cases! Wow
Sometimes overpriced (~10% above MSRP), but still worth it. (Can confirm from spending ~$3000 here)
What a great store! What a great management! 3 in stock and cannot find! Yes, you have 3000 cables in the back! And they told me the cable I want doesn’t work as I expect. Then I double checked from the product website. What a lie! Why not just tell me you cannot find it? Great and thanks!
Basically alibaba quality but right next door! 0 and I mean ABSOLUTELY ZERO after purchase service. Bought a product online, tried to give them simple directives for delivery, never had an response. Tried both phone and email. If you're into buying hundreds of dollars of equipment to a company that can't be bothered to answer a phone or an email this is the perfect place for you
(Translated) I bought a bad motherboard and they don't want to replace it ... $ 300 in a vacuum. I strongly advise against it. Go to amazon or newegg instead (Original) J'ai acheté une carte mere defectueuse et ils ne veulent pas la remplacer... 300$ dans le vide. Je deconseille fortement. Aller sur amazon ou newegg à la place
(Translated) Excellent service, very knowledgeable staff. We needed a laptop for specific needs and the vendor, Bakr, offered several models to suit our needs, budget and tastes. He took the time to explain to us the different specifications of each model. (Original) Excellent service, personnel très compétent. Nous avions besoin d'un ordi portable pour des besoins spécifiques et le vendeur, Bakr, nous a proposé plusieurs modèles selon nos besoins, notre budget et nos goûts. Il a pris le temps de bien nous expliquer les différentes spécifications de chaque modèle.
(Translated) Do not buy from them they give promotions on their site with flexiti that they cannot honor. I wanted to buy a computer from them but with the few times they answer and too busy to help a customer on the phone I am giving up on this company. I DO NOT RECOMMEND IT (Original) Ne pas acheté de eux ils donne des promotions sur leur site avec flexiti qu'il ne peuvent honoré. Je voulais acheté un ordinateur de eux mais avec les peux de fois qu'ils réponde et trop occupé pour aidé un client au téléphone j'abandonne cette compagnie. JE NE LE RECOMMENDE PAS
Great friendly service.
Zachary gave me awesome advice! Saved me time and money. Great service 10 on 10
(Translated) Excellent service! (Original) Exellent service!
Lots of electronics at reasonable prices.
I was told I would be able to go in-store to order something, as they don't take any payments by phone. Once I got there, the supervisor himself told me that they are no longer taking orders and proceeded to say, the best he could do for me would be to better inform his employees that orders were not being taken temporarily. How helpful... -_- So, an hour drive later, and all I'm left with is my wasted time and garbage service. The supervisor was not helpful at all and was not even willing to touch his computer to verify the information I was given on the phone. Rude and unprofessional. Don't waste your time.
They are extremely sketchy and will cancel your orders for any reasons...
Real fine computer store has many items. Some shelves are empty. Staff is super helpful.
(Translated) Good accessories choices same price as Amazon. Good service (Original) Bons choix accessoires même prix que Amazone. Bon service
Great selection and polite staff.
(Translated) Worst customer service I have seen in my entire life. I enter the store, there are only 2 customers at the checkout, no hello from any employee, the returns / repairs employee doesn't even look up at me, I walk in and no one approach me to come and help me despite the fact that 3 young employees aged 18-19 are grouped together chatting with crossed arms. I walk towards them to ask them what I want, the 3 of them look at me and don't even ask me what I'm looking for so I ask them by myself if they have screws to fix my M-2 SSD to my card mother. One answers me with an arrogant expression and the other 2 look me up and down, laughing silently. I just get a dry response: We don't have that, order on amazon. I'm trying to find out if it's really that they don't have it for real, apparently not. Something that I highly doubt since they also repair computers and it is a screw made especially for that. Then I don't even have a thank you good day, no comment, not even a glance from the employee at the cashier either. YOU KNOW WHAT ?? Screws available in store! Can you be more incompetent for real? In short, a store specializing in computers that do not have specialized screws for computers, no reception, pitiful service. I do not recommend. Continue to purchase your parts at newegg.ca. (Original) Pire service à la clientèle que j'ai vu de ma vie entière. J'entre dans le magasin, il y a seulement 2 clients à la caisse, pas de bonjour de la part d'aucun employé, l'employé aux retours/réparations ne lève même pas la tête vers moi, j'entre et personne ne s'approche de moi pour venir m'aider malgré le fait que 3 jeunes employés de 18-19 ans sont regroupés en train de jaser les bras croisés. J'avance vers eux pour leur demander ce que je veux, ils me regardent les 3 et ne me demandent même pas ce que je cherche alors je leur demande par moi même si ils ont des vis pour fixer mon SSD M-2 à ma carte mère. L'un me répond avec un air arrogant et les 2 autres me regardent de haut en bas en ricannant silencieusement. Je me fais juste répondre sur un ton sec : On a pas ça, commande sur amazon. J'essaie un peu de savoir si c'est vraiment qu'ils en ont pas pour vrai, apparemment non. Chose que je doute fortement puisqu'ils font aussi de la réparation d'ordinateurs et que c'est une vis fait spécialement pour ça. Ensuite j'ai même pas de merci bonne journée, aucun commentaire, même pas de regard de la part de l'employé à la caisse nonplus. YOU KNOW WHAT?? Les vis disponibles en magasin ! Pouvez vous être plus incompétents pour vrai ? Bref, un magasin spécialisé dans les ordinateurs qui n'ont pas de vis spécialisées pour les ordinateurs, aucun acceuil, service pitoyable. Je ne recommande pas. Continuez d'acheter vos pièces sur newegg.ca.
Always I had a good service
My god this is not a quick stop for your accessory need.. All their caisses are with ppl building PC. Long wait and they don't care people cutting the line, two guys left because of the wait. There should be an express lane for ppl without questuons. Just want to pay n leave.
Don't waste your time goes going there. They are moving and most items are already packed. Very unpractical for back-to-school stuff.
Good prices. Staff dosent know how to smile.
Large inventory and knowledgeable employees, just not enough of them. I have waited anywhere from 10 to 40 minutes just to get something that is behind the counter. That's my only complaint.
Nice and helpful staff
(Translated) Many thanks to Alexandre for his excellent service! He even thought about telling us that there is a warranty on our NVMe SSDs! Very nice and spent a long time with us to advise us in our purchases! (Original) Merci beaucoup à Alexandre pour son excellent service! Il a même pensé à nous dire qu'il y a une garranti sur nos NVMe SSD! Très gentil et a passé un long moment avec nous pour nous conseiller dans nos achats!
Terrible customer service. Do yourself a favor and go to the nearest Best Buy or order online from Newegg.ca. Will never buy from them again in the future.
(Translated) Great service! Very courteous. Only looking forward to being able to enter the store (Original) Super service! Très courtois. Seulement hâte de pouvoir entrer dans le magasin
(Translated) Worst shopping mall I wanted to go there! But the canada computer are just too good so I have no choice but to go. (Original) Pire centre d'achat j'hais aller la! Mais le canada computer sont justent trop bon alors j'ai pas le choix d'y aller .
Friendly staff, they know what they're doing and are very helpful!
(Translated) I bought a computer, based on a seller's recommendation, after explaining my needs to them. Having trusted Canada Computer, I kept my computer packed until the day I needed it. When I installed it, the government had already closed all businesses due to the pandemic and therefore I could no longer go to the store to request repairs. Today I spoke with the store supervisor and he made it clear to me that it was up to me to check what was sold to me. I told him I was prepared to pay the difference between the computer they sold me and the one that was what I needed; he didn't want to! My only mistake was to trust the vendors of Canada Computer at Marché Central. I end up with a computer that does not respond to what I paid for! I got screwed! (Original) J'ai acheté un ordinateur, basé sur les recommandations d'un vendeur, après lui avoir expliqué mes besoins. Ayant eu confiance en Canada Computer, j'ai gardé mon ordinateur emballé jusqu'au jour où j'en ai eu besoin. Lorsque je l'ai installé, le gouvernement avait déjà fermé tous les commerces à cause de la pandémie et par conséquent je ne pouvais plus me rendre en magasin pour demander réparation. Aujourd'hui jai discuter avec le superviseur du magasin et il m'a clairement fait comprendre que c'était à moi de vérifier ce qu'on m'avait vendu. Je lui ai dit que j'étais prêt à payer la différence entre l'ordinateur qu'ils m'ont vendu et celui qui correspond à ce dont j'ai besoin ; il n'a pas voulu! Ma seule erreur a été de faire confiance aux vendeurs de Canada Computer du Marché Central. Je me retrouve avec un ordinateur qui ne répond pas à ce pourquoi j'ai payer! Je me suis fait avoir!
I've been here a few times now and the staff cannot decide if they have just opened or been here for more than a year. It's the later fyi. They don't like to price match, as in they are reluctant, even though it clearly states on their website they price match. They do have knowledgeable staff though, so that is helpful. But I don't think you can't find anything in a brick and mortar shop you can't online, unless you need it ASAP.
Good knowledge sales staff. Good prices. Too pushy on extended warranty
All computers stock you want/ need and more ! Great service on place also
Huge and lot's of stuff!
Now that I know your there will be back often! Big order ready and waiting at the door ready to load - amazing service friendly staff! Thank you!
Amazing staff and lots of product
(Translated) Excellent service (Original) Excellent service
(Translated) Excellent customer service the IT tech (Thursday Nov 25th 11am) was really friendly and took the time to sort out my problems by explaining to me clearly, and even took a little extra time to update my drivers etc. Very satisfied ! (Original) Service client excellent le tech informatique (jeudi 25 nov. 11h am) était vraiment sympathique et a pris le temps de régler mes problemes en m'expliquant clairement, et a même pris un peu plus de son temps pour updater mes drivers etc. Très satisfait !
(Translated) Never order online from Canada Computers! Unable to reach customer service. I received a $ 1500 computer that is not working at all and I have not been able to reach customer service for 3 days. I'm really disappointed! (Original) Ne jamais commander en ligne chez Canada Computers ! Impossible de rejoindre le service à la clientèle. J'ai reçu un ordinateur de 1500$ qui ne fonctionne pas du tout et je n'arrive pas à rejoindre le service à la clientèle depuis 3 jours. Je suis vraiment déçue!
Got laughed at when asking for a fan splitter. They had a sound bar mislabeled at $50, I picked it up went to the cash and got told it's $350. I Showed them and got told thank you it was mislabeled, and then told me it's still $350. There was also about 4 employees just standing around talking instead of making sure the costumers were taken care of.
Absolute disgrace of a company, although not entirely this specific store's fault. The way they handled the gpu backorders literally could not be worse. They have essentially been holding on to my interest free loan for several months seeing as I backordered an rtx 3080 in early January, while their head office decides to hoard cards for their in house system building program instead of fulfilling backorders. As if it couldn't get any worse, several cards of the exact same model as the one I backordered were released in Brossard for bots and scalpers to buy a few days ago!! Honestly just get your pc components from literally any other store because these guys do not care about customers whatsoever. Borderline illegal practices.
Good service and a ton of choice
(Translated) Excellent store, outstanding customer service. First time going and walked out with a smile on my face with $ 2,300 in stock to build my first gaming computer. Very good advice from all employees and did not hesitate to help me out if I had a problem. I know where to go for computer accessories now! A ++ (Original) Excellent magasin, service à la clientele hors pair. Premiere fois que j’y allais et je suis sortis avec le sourire au visage avec 2300$ de stock pour monter mon premier ordi de gaming. Tres bons conseil de tous les employé et n’hésitaient pas à me dépanner si j’avais un probleme. Je sais ou aller pour des accessoires d’ordi maintenant! A++
(Translated) Very disappointed with the service, we bought a box and when we got home it is broken (aesthetically) and the manager tells us that it is our fault and that we have surely escaped it. We took great care to get it out of the box and it was already broken, very disappointed that they didn't want to do anything to help their customers who just bought $ 200 a piece from them ... I strongly advise against (Original) Très déçu du service, on a acheter un case et en arrivant à la maison il est brisé (esthétiquement) et le gérant nous dit que c'est de notre faute et qu'on l'a sûrement échapper. On a fait très attention pour le sortir de la boite et il étais déjà brisé très déçu qu'ils ne veulent rien faire pour aider leurs clients qui viennent d'acheter 200$ de pièce ls chez eux... Je déconseille fortement
(Translated) Lots of parts in stock. Customer service is excellent. They have prices very similar to the competition. I can tell you after several years as a client as much at their old building or the new one at the Portobello place you will be satisfied !!! (Original) Beaucoup de pieces en inventaire.Service a la clientele est excellent. Il ont des prix tres semblable a la competition.Je peux vous dire apres plusieurs annnee comme client autant a leur ancienne batisse ou la nouvelle a la place portobello vous serai satisfait !!!
(Translated) I went for the information on mice. The staff at this branch are impeccable. They know what they are talking about. The mouse in question that I wanted was out of stock. I will definitely be going back there for other items instead of going to Amazon! (Original) Je suis allé pour de l'information sur les souris. Le personnel de cette succursale est impeccable. Ils savent de quoi ils parlent. La souris en question que je voulais etait en rupture de stock. Je retournerai définitivement la bas pour d'autres articles au lieu d'aller sur Amazon!
Good selection of products friendly staff reasonable prices easy parking
Great store where you can acquire your dream PC parts. It's very quick and easy to order and reserve online before picking it up on the same day. Great service!
(Translated) A real computer store ... if you are a PC ... this is a must. And the employees are helpful and very knowledgeable. (Original) Un vrai magasin d'informatique...si vous êtes PC ...c'est un incontournable. Et les employés sont serviables et très compétents.
They did not have the part I was looking for but the employees are very friendly and helpful.
They have a lot of stock
(Translated) I bought a laptop and the employee took the time to advise him on the spectra needed for the type of study. thank you so much (Original) J'ai acheté un laptop et l'employé a pris le temps de bien le conseiller sur les spectres nécessaire pour le type d'étude . Merci beaucoup
Horrendous company, service, system & staff. Ordered a laptop which was in stock at a different location (Kingston). I was told it would take 1 week to receive it in the MTL location and that no payment was needed to reserve it (despite me offering to pay the full amount right away). No signs of life after 2 weeks, no updates (despite the manager telling me himself he would update me). Turns out the order was never placed to bring the computer to MTL and that the remaining stock got sold in the meantime. 2 weeks later, the laptop restocks in Brossard. (no one warned me as they said they would, I had to scout the website daily until it restocked somewhere). When I saw it was available, I called the manager, who sent me to the Brossard location (35min drive from where I live), guaranteeing me that they will be able to sell it to me and to honour the pricing. After 1 month, more than 5 visits to the stores, well over 10 calls with customer support/managers/employees from both stores, it turns out that neither Downtown or Brossard will honour their deal, and neither provide any support or solution to the issue, essentially forcing me to pay a 300+tx over the price it was at when I tried purchasing it initially. Their only solution is to 'email the mother store and see if they can do anything, but probably not'. Employees kept getting distracted and leaving me hanging for 5-15mins in store while they did other random things or to chat with other employees (all while 7-10 employees were simply roaming around the store or hanging on their phones...). Sh*t store, Sh*t service, Sh*t system. Head to Newegg or literally anywhere else instead.
Brand new , clean and organized …. cool stuff and big store
(Translated) The prices are extremely good, customer service I will always see the same guy who is super nice: D (Original) Les prix son extrêmement bon, service à clientèle je vais toujours voir le même gars qui es super sympa :D
Edit* Big shout out to Mehdi (technician) who helped in optimizing the setup. Great service from Sam , Lucas and a few others that helped put together a great pc build. Management was super friendly and the tech guys were on point in making sure all the proper firmware and software was installed. Daniela was warm and friendly upon first contact on the phone as well. She went the extra mile to ask some questions on my behalf regarding some very in demand products. Overall its the most chillest and stress free computer store in the montreal area.
Knowledgeable employees who didn’t seem to want to share there knowledge. Came with the intention of buying a gaming computer, talked to a employee who seemed reluctant to answer my questions and offered very little advice. Went to Best Buy, received better service and they had a much better variety.
(Translated) Very large and open store. Huge variety of computer component products. The salespeople are very knowledgeable and know their stuff, but lack enthusiasm at times in my opinion. The prices are equal and / or a little cheaper than the average of other stores / sellers of this genre. I bought a complete computer piece by piece and every piece worked. On the other hand, it is a final sale, I heard that the after-sales service left something to be desired. So, it is better to see with the manufacturers themselves for guarantees / refunds ect. I recommend 5⭐ (Original) Magasin très vaste et ouvert. Variété de produits de composants informatiques énorme. Les vendeurs sont très compétents et connaissent leur affaire, mais manquent un peu d'enthousiasme par moments selon moi. Les prix sont égaux et/ou un peu moins cher que la moyenne des autres magasins/vendeurs de ce genre. J'ai acheté un ordinateur complet, pièce par pièce et chacune des pièces ont fonctionné. Par contre, c'est une vente finale, j'ai entendu que le service après-vente laissait à désirer. Donc, il est préférable de voir avec les fabriquants eux-même pour des garanties/remboursements ect. Je recommande 5⭐
Judt whent in, wanted a new gpu, and they took the time with me to order it online, since i was already there i paied it... good service, and took mesures from scalping.... i will go there from now on... screw amazon
The staff is not very knowledgeable. Seriously the clerk says most laptops have response rate of 2ms . Clearly he hasn't been trained appropriately. Most questions he used a biased review website.. You can find some good deals but you'll need to do your research.
I have never had such a hard time purchasing a product in my life. They won't ship the laptop to a store in my area without it taking 3 weeks even though the store is only 2 hours away. Fortunately we had a team member in the area but then they told me they wouldn't accept my payment either so that the team member could pick it up. When i asked why they don't accept online payments like their competitors do they told me they don't have to be cause they make good sales... guess I'm going to a competitor.
Good
(Translated) Great store full of stock. The prices are correct. But customer service is average. Very long wait ..... Exception if you are served by Jonathan or the technician. Answering your questions without sounding blazer and gives you very good solution and are honest. (Original) Super magasin plein de stock. Les prix son correct. Mais le service au client es moyen. Très longue attente..... Exception si vous êtes servis par Jonathan ou la technicienne. Répondre à vos questions sans avoir l'air blazer et vous donne de très bonne solution et sont honnête.
Knowleageable staff and good prices.
Best place for good price parts !
(Translated) The prices are generally good but it is not always easy to get service. (Original) Les prix sont généralement bons mais ça n'est pas toujours facile d'avoir du service.
Great team here, prices are on point.
No choices, no items
Very well stocked store and nice staff.
I have been trying to support them since 2014 buying parts from them. Now their prices are higher then other companies offer. Last time I was trying to price match and even talked to their manager who refused to do so. He added the shipping cost while I'm driving myself to the store. When you go to the competitors store they won't add the shipping cost and sell it as it mentioned on their website. Now I'm building a new pc and will buy parts from Mike's computers or Newegg.
Good price products
(Translated) Very poor attention to the public, sellers are always doing something on the computer, they are never in order to help buyers. And if you ask them a question, they have a hard time answering you like they're not subject matter experts. (Original) Très mauvaise attention au public, les vendeurs sont toujours au contoir en train de faire quelque chose sur l'ordinateur, ils ne sont jamais dans les ranger pour aider les acheteurs. Et si vous leur posez une question, ils ont du mal à vous répondre comme s'ils n'étaient pas des spécialistes en la matière.
Great computer store where you can find almost any consumer IT equipment you can imagine and evaluate them physically before buying, a kind of experience that is refreshing. Such a place is very rare in 2018, especially in Canada. The prices are fair and match roughly what you would get online. The staff was very helpful and friendly.
(Translated) I go there often for plays and sometimes just for fun. I like this kind of store even though I find their inventory to be generally low. The service with the advisers is adequate and nothing more. The employees don't seem really professional with the required knowledge. (Original) J'y vais souvent pour des pièces et parfois juste pour le plaisir. J'aime ce genre de magasin même si je trouve que leur inventaire est généralement bas. Le service avec les conseillers sont adéquat et sans plus. Les employés ne semble pas vraiment professionnels avec les connaissances requises.
I wanted to encourage a local shop so I bought an external drive here. Later, I found out that I need more storage then expected. Because I opened the box, they won't accept return or exchange. Honestly, this return policy is quite stingy. Since their price isn't better than elsewhere, I will be buying elsewhere just for the no hassle returns.
Pretty friendly staff that is willing to help. First time i bought the wrong fan and it was exchanged and my second product had a defect and got that replaced with out any issues. Pretty good staff
Good attention with public
Wow. I never expected this store to look like it did. Fantastic. This is a modders paradise. Prices very competitive. Walked out with a Ryzen5/1660ti for an incredible price
Quick service, and precise. The downside is that they cancelled the financing option without telling people via their website which is misleading
Great place to buy your dream PC, friendly and knowledgeable staff.
(Translated) Very very good store I highly recommend. Very good quality keyboard, mouse, pc I have had mine for 2 years still works just as well. (Original) Très très bon magasin je recommande fortement. Clavier,souris,pc de très bonne qualité j’ai le mien depuis 2 ans fonctionne toujours aussi bien.
(Translated) The store is very large with a lot of choice. (Original) Le magasin est très grand avec beaucoup de choix.
I called a few time this week to get a hold of somone at the store for some questions and I could never reach anyone. Today I actualy called EVERY shop in Québec province and not a singleone picked up the phone...... what kind of service is that? If you are in Gatineau, take the time to cross the border to go to the Ottawa Orlean shop I got great service from there.
Glad to have such a store here to help competition living. Great prices (especially when on special) and the team are quite knowledgeable, which is vital in a computer shop. Dare challenge them! :)
They have the most incompetent customer support i have seen i have been waiting 6 moths for a graphics card on back order an then they tell me its cancelled. They have no form of compensation. Just shop on amazon they don't deserve your money .
Fantastic service and very knowledgeable. Thank you!!
Great service and products
(Translated) If you want to pay with flexiti you must have your health insurance card and your driving license. If you don't drive you have no right. Whatever (Original) Si tu veux payé avec flexiti tu dois obligatoirement avoir ta carte d'assurance maladie et ton permis de conduire. Si tu conduis pas t'as pas le droit. N'importe quoi
(Translated) Note: The store has moved from Greenfield Park to Brossard (place Portobello) Good selection, good service (Original) Note: Le magasin est déménagé de Greenfield Park à Brossard (place Portobello) Bonne sélection, bon service
Canada Computers is great.
went there because i needed a motherboard that was in an other store ... guys talking to is friend, no service finaly after staring at him for 5 minute for service come... ask him to have the card transfer, do all the paper work tell me that they will call me went on arrival to the store... month later no call and all card are backorder ...
It was very very clean, it was also really big and overall it was amazing for an electronic store .
friendly, knowledgeable and professional! what more could I ask for?
Brand new and clean would recommend!
Big selection and very helpful service.
(Translated) It's alive !! : D My computer is resuscitated, everything returned wonderfully. A big thank you! (Original) It's alive!! :D Mon ordi est ressuscité, tout est rentré à merveille. Un gros merci!
Lot's of choice for those who wants computer parts.
Huge collection of computer needs
You find everything you need
(Translated) Exceptional service. I had several technical questions and they were able to help me and get me straight on several products. I highly recommend it! (Original) Service exceptionnel. J'avais plusieurs questions techniques et ils ont été en mesure de m'aider et de me donner l'heure juste sur plusieurs produits. Je le recommande fortement!
Lot of products, friendly staff who knows their stuff
(Translated) Good service but be careful, returns are difficult if the box is open (I understand them, it's IT) (Original) Bon service mais attention ils les retours sont difficiles si la boîte est ouverte (je les comprends c'est de l'informatique)
Good inventory on site, decent website with good search features and accurate store inventory. Competitive prices and helpful staff.
Staff I very helpful but they should get the checkout moving faster they have a lot of computer hardware for online prices that's why they get 5 stars
Really good place, the employees are very nice and respectful. Definitely suggest to come here if you want to build or buy a pc !!
(Translated) Very good service from most of the staff. They have a lot of inventory and the prices are good. (Original) Très bon service de la plupart des employés. Ils ont beaucoup d'inventaire et les prix sont bon.
Great service + price matching! There's no reason to buy online anymore. Thanks Edit 2020-11-06 - Great service once again from the team. Only place where you can preorder a RTX GPU.
(Translated) I save a lot of money. Employers offer me the best and cheapest computer parts (Original) J'ai sauver beaucoup d'argent. Les employers me propose les meilleures parties d'ordinateurs et les moins chère
(Translated) I knew what I wanted, fast service, I haven't tested what I bought yet, but I'm not worried. Cheaper price (Original) Je savais ce que je voulais, service rapide, j’ai pas encore testé ce que j’ai acheté, mais je n’ai pas d’inquiétude. Prix moins cher
A decent Canada Computer the worker there are very knowledgeable and will take their time with customers.
(Translated) Top service! Employees available, courteous and knowledgeable. Very fast service for an unexpected situation with my computer. I recommend to anyone who is not a big connoisseur. They are not there to rip you off with your computer at all. Thanks for the service! (Original) Top service! Employés disponible, courtois et connaisseurs. Service très rapide pour une situation impromptue avec mon ordinateur. Je recommande à quiconque n’est pas un grand connaisseurs. Ils ne sont pas là pour vous arnaquer avec votre ordinateur du tout. Merci du service!
Better service than others closer to me. They actually helped me even if their inventory was off and I would have driven there for naught. Hear that Brossard?
Good price
Great prices, huge variety, and what a great service! If you're lucky to have Audréane or Robert helping you, then you need nothing else. I've never expected to find so much dedication and attention in a store like this, 2 weeks of intense client care! What a great job you guys are doing. Keep it up!
Called to ask if I could come in to back order a product, was told that yes I could. When I drove over was told no and that the person made a mistake and the manager would not make an exception. Not what I associate with Great service.
(Translated) My husband bought a computer, based on a salesperson's recommendation, after explaining his needs to him. Having trusted Canada Computer, he kept his computer packed until the day he needed it. When it installed it, the government had already closed all businesses because of the pandemic and therefore could no longer go to the store to request repairs. Yesterday he spoke with the store supervisor who made it clear that it was up to him to check what he had been sold. My husband even told them that he was prepared to pay the difference between the computer they sold him and the one that actually met his needs; however he did not want to! His only mistake was to trust the vendors of Canada Computer at Marché Central. He ends up with a computer that does not respond to what he has to pay for! He obviously got it! (Original) Mon mari acheté un ordinateur, basé sur les recommandations d'un vendeur, après lui avoir expliqué ses besoins. Ayant eu confiance en Canada Computer, il a gardé son ordinateur emballé jusqu'au jour où il en a eu besoin. Lorsque qu'il l'a installé, le gouvernement avait déjà fermé tous les commerces à cause de la pandémie et par conséquent il ne pouvait plus se rendre en magasin pour demander réparation. Hier il a discuté avec le superviseur du magasin qui lui a clairement fait comprendre que c'était à lui de vérifier ce qu'on lui avait vendu. Mon mari leur a meme dit qu'il était prêt à payer la différence entre l'ordinateur qu'ils lui ont vendu et celui qui correspond réellement a ses besoins ; cependant il n'a pas voulu! Sa seule erreur a été de faire confiance aux vendeurs de Canada Computer du Marché Central. Il se retrouve avec un ordinateur qui ne répond pas à ce pourquoi il a payer! Il s'est visiblement avoir!
Good prices and service.
Very complete store, will help you build the rig you want but they try to upsell some things you don't need, be careful and do your homework.
Great service, great prices. They were very helpful in finding the right upgrade SSD for my laptop.
Brand new place, much larger and deeper. Good thing they change address during the pandemic since it allow them to put shelves with huge gaps. Also looks like they are going to add a gaming area. Looks great so far.
Just a wonderful place to buy your pc parts, peripherals, displays, cameras and more!
(Translated) the service is deplorable. beautiful store full of beautiful content. useless and stupid seller who make you feel stupid with your questions ... I wanted a compatible watercooling so I asked the question to the TECHNICIAN instead. he was seen on google to answer me stupidly - everything is compatible.- answer completely false and stupid. I had to go see for myself. the salespeople stay there like bars and don't call their customers. very disappointed (Original) le service est deplorable. beau magasin plein de beau contenu. vendeur inutile et bête qui te font sentir debile avec tes questions... je voulais un watercooling compatible jai donc posé la question au TECHNICIEN de la place. il a ete voir sur google pour me repondre tout betement - tout est compatible.- reponse completement fausse et debile. jai dut allez voir par moi meme. les vendeurs reste la comme des barres et n'appel pas leur clients. tres decevent
A store without an answering machine in 2020??? Watch for deals sometime. Good if you need it now...
I was served by Shan...very quickly and efficiently!
Great service from Olivier who assisted my friend and I pick out parts for his new build.
Super helpful staff.. great prices.
Terrible Service. This place is by far the best place to buy computer parts in Montreal. Just u have to know about stuff your self the staff there are complety bunch of morons and they dont know nothing bout computers even theirs tech is awfull i know way more than anyone in the store. Also after sale service is terrible still waiting of my GIFT for the purchase of a videocard 1200$ they keep giving me excuses !!! Only for price and stuff shop there but go there after u do your research on what u want and need and just pay dont ask no question they will miss lead you all the way ! Dont trust them.
(Translated) Final sale on recent products and without sales just to take advantage of the pandemic so as not to honor their obligations We must not let this happen, if it is to not have the 14 days of return, as companies and government institutions buy on the marketplace and save taxes. (Original) Vente finale sur produits récent et sans soldes juste la pour profiter de la pandémie pour pas honorer leurs obligations Il ne faut pas se laisser faire ,si c'est pour ne pas avoir les 14 jours de retour comme les entreprises et les institutions gouvernementales autant acheter sur marketplace et sauver les taxes
Go online it's better.
Nice place and great service. I asked for help and the guy who helped me was very nice! Ok prices but could be lower. Occasional deals so wait if you want to buy something there.
(Translated) The perfect place to shop for your computer or find parts. Nice selection of screens and accessories (keyboard, mouse, cables, webcam, headsets with or without microphone, etc.). This store offers a wide range of products for gamers and offers a support service. I have always found the service to be excellent and when I had to return a broken item, I had no problem. The only thing that is not in this store is a choice of French-Canadian keyboards (you need the keyboard with the key for the "ù"?). And sincerely, I live very well with that considering all that one can find there! (Original) L'endroit par excellence pour magasiner son ordinateur ou trouver des pièces. Belle sélection d'écrans et d'accessoires (clavier, souris, câbles, webcam, casques d'écoute avec ou sans micro, etc.). Cette boutique offre une vaste gamme de produits pour joueurs et offre un service de soutien. J'ai toujours trouvé le service excellent et quand j'ai eu à retourner un item brisé, je n'ai eu aucun problème. La seule chose qui ne se trouve pas dans cette boutique est un choix de claviers canadiens-français (tsé le clavier avec la touche pour le "ù"?). Et sincèrement, je vis très bien avec ça considérant tout ce que l'on peut y trouver!
Good price and service. The only negative point is they are asking for a 10% restock fee if you return an item. That sound a bid shady/illegal. They advised you of this after you make the purchase. So far I haven't had to return anything.
Expensive. Average customer setvice.
Love this place for computer
This is my go to computer store. Best prices. Staff are hit and miss and never seems to be the same people each time I go. But I'll deal with that for the savings.
(Translated) I bought a computer that didn't work at first, after bringing it back and exchanging it for another, I ended up with another that crashed once or twice a day! Do not go here they are crooks! 1200d lost !!! The choice is quickly made for me! (Original) J'ai acheté un ordinateur qui ne fonctionnais pas dans me premier temps, après l'avoir rapporté et échangé contre un autre je me suis retrouvé avec un autre qui plantait une à deux fois par jours ! N'allez pas ici ce sont des escrocs ! 1200d de perdus !!! Le choix est vite fait pour moi !
Professionals
Very helpful and friendly staff
Manager was reluctant to do a price match from Amazon, he applied shipping fee to his own home address to make the difference smaller. Became extremely rude when I showed him the free shipping policy on the item I wanted from Amazon and it was clearly marked that the item was with free shipping. After that he told me that he was the one that decided what to price match or not according to their price match policy (didn't see "to the manager discretion" when I went on Canada computers website) and concluded with either you take it like that or just leave.
Friendly helpful staff, always try to offer best suggestions based on our budget and needs. They have a wide selection of products, probably the best in town. Prices are competitive, especially when they have a sale.
Prompt courteous service. Large organized store. Plenty of staff to assist and check out for purchase. Thanks
Excellent service.
(Translated) Correct products, but only have the newest, good luck finding good value for money. Neutral seller at best. And he's a salesperson, not an advisor. Every question seems to bother him. And he was on his phone without seeing me for a good 30 seconds before answering me. But nice store. Look there, but buy elsewhere. (Original) Produits correct, mais n'ont que le plus récent, bonne chance pour trouver à bonne qualité/prix. Vendeur neutre, au mieux. Et c'est bien un vendeur, pas un conseiller. À chaque question on a l'air de le déranger. Et il était sur son téléphone sans me voir pendant une bon 30 secondes avant de me répondre. Mais beau magasin. Allez voir là, mais achetez ailleurs.
Great service and selection of product!
(Translated) Heaven for computer scientists and electronics fans, you have all tastes and colors depending on everyone's budget. Price side I find that it remains correct limit. Improved if possible or reductions from time to time to encourage us. Regards @geektechdigital (Original) Le paradis pour les informaticiens et les fans de l'électronique, vous avez de tout les goûts et les couleurs selon le budget de chacun. Côté prix je trouve que ça reste limite correct. A amélioré si possible ou des réductions de temps en temps pour nous encourager. Cordialement @geektechdigital
Great service thanks to sami and Jonathan in helping me by telling all the informations that i needed to make my choice Very satisfyed with the product that i bought I recommend your store to everyone who need computer product
I was able to pre-order a serie 3000 RTX gpu just before they stopped taking orders. About 7 weeks later I finaly got an RTX 3080 card from them. Thank you very much
Great place, been in business for years. Found what I was looking for. ...evga...
(Translated) Flee .... the supervisor Marc André or manager is an unfriendly and rude person and poor service I am shocked. (Original) Fuyez....le superviseur Marc André ou gérant est une personne antipathique et désagréable et d'un service médiocre j'en suis choqué.
Good price , good service very happy about it
The staffs are super friendly. They are very patient in explaining the details, suggesting the product that may suit your need, and very knowledgeable. I highly recommend this place.
Recently purchased several parts to build my girlfriend her own gaming setup and it felt good to rely on the knowledge of their staff when they recommended better parts for her build. When putting the parts together we ran into a small inconvenience and thought we did everything to fix it, but it wouldnt display the gpu or anything on the screen. Brought the tower in the next morning and the staff was attentive to my problem and gladly helped fix our problem. Overall satisfied with them :)
Good selection of products but awful customer service. Also moved locations without putting any notification on their old store.
Alot of selection and the guy at the service desk was very helpful.
They have pretty much anything you need when it comes down to tech.
A lot of options for PC parts and nice prices too.
Great place and cheap please for buying TV, computer, laptop and stuff like that ????
(Translated) Really a place for those looking for specialists to advise them and also good value for money. A good place to find some experts to help you with a good quality price ratio. (Original) Vraiment une place pour ceux qui recherche des spécialistes pour les conseiller et aussi des rapports qualités prix intéressant. A good place to find some experts to help you with a good quality price ratio.
Very good price and services
(Translated) Several laptops and electronic products at good prices. I bought MSI i5 6 core, at $200 cheaper than elsewhere. (Original) Plusieurs laptop et produits électroniques à de bon prix.j'ai acheté MSI i5 6 coeur, a 200$ moins cher qu'ailleurs.
Great variety of products with good prices.
(Translated) Very good price (Original) Tres bon prix
(Translated) No video card in stock ... (Original) Aucune carte video en stock...
Canadian owned is a plus my only issue was price matching... I'm tired of retailers using the pandemic as an excuse especially for price matching.
(Translated) If it weren't for the lack of staff or the overload of clients I would put 5 stars, I love Canada Computer! Excellent service too! (Original) Si ce n'était pas le manque de personnel ou la surcharge de client je mettrais 5 étoile, j'adore Canada Computer ! Excellant service aussi !
Best place to get pc parts
Nice store. Store representative was very genuine and thruthful, didn't felt rushed at all when asked for some advices and opinions. I am defenetly tempted to go back in order to do some purchases. Store also had a nice keyboard selection, I was able to get ahold of a rare one that was pretty much sold out on the Web.
Bad service, they treat me bad and I couldn't see the stuf inside the store.
This is a place you should avoid. The return policies are pretty bad. Even when you've bought the 1 year warranty. Don't expect a return. They'll try to make up things, give you a hard time and blame the customer for being "uninformed" and whatever. Plus, they will try to do service charges, which is ridiculous when you've just bought a defective product just to check if it is truly defective.
Good service.
Trying to return something is near on impossible.
(Translated) Wow the new store looks great !! Lots of space and even more stock (Original) Wow le nouveau magasin est superbe!! Beaucoup d'espace et encore plus de stock
(Translated) Superb place (computers and associated products) to find everything you need. (Original) Superbe place (ordinateurs et produits associés) pour trouver tout ce que avons de besoins.
Very helpful
Garbage company, I went to get my pc fixed, they ended up telling me they can't do any tests because they don't want to order x99 motherboards to run the tests and they claimed they don't have the tools. My motherboard was running fine. However, after I went back to grab my computer, the motherboard stopped running, they claimed "it was probably in it's last breath and gave up" I knew it was bs, so I got my refund and took it somewhere else and the repairman figured out why it stopped starting, they plugged something in the wrong place, I don't remember the exact words but regardless they left my pc worse than it was ???? Never going back there and Never ordering parts from them. Disgusting
The laptop my wife bought was never told it was discontinued and when we had an issue that is what we were told. We were told to contact MSI to get the device fixed. Manager said it would take a lot longer to fix the cpu fan in store. The warranty should have allowed for it to be their responsibility but they failed.
Just about everything you need to build a computer
Best place to build a computer and receive the best customer service! Workers professionals I personal give 5 stars to Daniela .
Best service ever
(Translated) Store come and open, i Are there interesting items with affordable prices …
(Translated) Good but already the employees are tired of their jobs, which is sad …
Purchased a gaming laptop there a month and a half ago, and it surely was a bad unit cause it died before the first month of owning it. Mitesh and his supervisor worked quickly to replace it, which I really apreciated. Knowledgeable staff Great inventory (they're no exception to the rtx 3000 crisis unfortunately) Quick service
I don't know what happen but over the last few months Canada Computers (which wasn't great to start with) managed to get much worst. Recently, staff are extremely rude, unfriendly and do not answer the phone. When in store, you can clearly see the phone ringing while everyone is just standing around. If you managed to get through, you're told one thing on the phone and another in person. They refuse to update their website with stock and when you go into the store its always a gamble of getting your product. I believe courses in customer support are needed from the top down. Experience: 7200 Taschereau Blvd Brossard
(Translated) Good inventory, extra ordinary service. Excellent advice. I found everything I needed. Competitive price with internet. In stock. Thank you all. (Original) Bonne inventaire, service extra ordinaire. Excellents conseils. J'ai trouvé tout ce que j'avais besoin. Prix compétitif avec internet. En stock. Merci à tous.
Excellent service, good prices. Lots to choose from.
Amazing They have any pc component you need and so many peripherals. They have all the best monitors, keyboards and headsets. The inside of the store looks nice. This place is very similar to microcenter.
Employees are kids that smoked a bit too much drug in high school. On 4 questions, they screwed up 4 answers.
(Translated) Store open but only outside pick-up. Prepare to line up outside! Unable to look at the stock in the store yourself. (Original) Magasin ouvert mais seulement en cueillette extérieure. Préparez-vous à faire la file dehors! Impossible de regarder le stock dans le magasin soi-même.
Found what i needed But no service. 5 guys talking about cars and trucks at the service counter. Felt like I was disturbing them.
I went to ask a series of technical questions about my malfunctioning PC to the repair department. As I entered, there were only 3 young employees (18-20 years old) present, 2 of which were idle but cornered behind the counters without any enthusiasm to approach clients. Once one of them left the counters and came to the floor area, I signalled him from far by raising my hand to attract his attention, as he was going a different way. I asked him "where can I find the repair department" and as he answered my question and I thanked him, he quietly told me in french "please do not call me by waiving your hand in a rude manner, I'm not the 'chef' around here". Unfortunately, I was incredibly rushed to stop and tell him everything that was wrong with what he told me and to report him to his manager for talking back to a customer, as it is obviously and painfully clear that you DO NOT talk back to customers, even when they are as rude as they can be. However, be that as it may, the repair department's crew responded to my questions with straight answers, which was great, but the initial encounter just ruined my will to shop here, as I was ready to spend 600-700$ for parts... Not to mention the competition from other nearby stores... This is not the first review where a customer was insulted by an employee's method of approach and communication. Please rectify this situation in the future, so that the next customers won't have to go through this awful situation all over again. (For informational purposes, the altercation occurred at ~13:15 on May 2nd)
supervisor .. given a garbage service .
One and only informatics store on the south shore worth to go. Products are almost always available and ready to go. Sadly some of the staff aren't well informed on the products and are non friendly. Being in the industry help me decide on parts I need, but if you are not, do you're research before entering since you will possibly be missed informed on the products.
It's a good store to get computer components locally. With the COVID measures in place you need to order online and pick your order up at the front door. They will not allow in store visits at this time but they are well organized for the pick-ups.
Best in price and in service when it compares to Best Buy or Micro bytes. Finally a computer chain that can compare to rest of Canada and break out of Quebec Standards.
Good prices, good service.
Every time i’ve gone in here with any PC issues, instead of helping me, they try to charge me 60$ for fees. Absolutely cheap. You just lost a customer for life. Canada Computers in the west island never tried to charge me, they just helped me with what I needed. The clerk said “we lose too much money by not giving services”. You lose more money losing lifetime clients, trust me.
Sold me a "refurbished "laptop for 320 and when o got home it was password protected..they didn't even reset it before putting it on the shelf.
Mixed emotions about this place, bought multiple parts with help from people working there and they gave excellent customer service that would deserve 4-5 stars, but recently i had issues with my computer and brought it there to fix and after paying 80$ i was told "things weren't plugged in right, all your hardware is fine." I got home and pc still crashed when played games (which is something i mentioned and they never looked into it), ran a memory test and turns out the ram was faulty, so in the end they never found my issue and im not sure they use the greatest tools to test if your parts work or not.
(Translated) Great service with Van An! I recommend to everyone! (Original) …
Good service, nice place! Would recommend!
The team really are great techs that know their merchandise and they have tons of stock in-store.
Great staff, very competitive pricing!
Rude!! Don’t go in that store if you need to return something and just smoked they will blame you saying you smoked near your system and will try to refuse a replacement product. I bought a GPU that was a open box I asked for a sealed box and the employee ensured it was sealed. After getting home I noticed the EVGA tamper prof seal was indeed opened before. I had the card for 10 days and they start sniffing the card like drug dogs lmao. None the less I got my cash back I refuse to support a store that flat out accuses you of something then try’s to get you to admit it for 39 mins. Never seen something like that before! Anyways I wish I can show my browser history to show then the build they missed out on Because the bad after sales service.
Tried to buy a computer case but they were blasting gangster rap so loudly we just left. I'll buy it on Amazon.
(Translated) My computer wouldn't work, so I went to see a technician in this store. In 30 seconds, Mr. Olivier found the problem and solved it. Fast and quality service! I highly recommend. (Original) Mon ordinateur ne voulait pas marcher, donc je suis venu voir un technicien dans ce magasin. Dans 30 secondes, monsieur Olivier a trouve le probleme et l'a resolu. Service rapide et de qualité! Je recommande fortement.
(Translated) Worse than when they started. A little more expensive than the competition, service not always top notch, often lack of stock. (Original) Moins bon qu’à leur début. Un peu plus cher que la concurrence, service pas toujours au top, manque de stock souvent..
Refund and guarantee is a nightmare here. Don't go there.
Amazing customer service, highly recommended!
let me tell you if there was 6 stars i would give it to these guys they took the time to help me mount my cpu onto my motherboard and change the cooler and then also took the time to explain to me how everything works since i am a beginner to the pc gaming world alejandro and alex were very fun to deal with and i would definitely reffer anyone to go visit them and ask for them to help them! the team at this store is A1
(Translated) The staff are efficient and courteous. I found everything I needed for my computer queries there at a price equal to or more economical than in a department store. (Original) Le personnel est efficace et courtois. J'y ai trouvé tout ce dont j'avais besoin pour mes requêtes informatiques à un prix égal ou plus économique qu'en grand magasin.
Great place for all your needs. I bought ethernet cables, USB hubs, keyboards and webcams. All are excellent quality. There are people to help you choose, give you information and find what you need. There are often great deals and you can also subscribe to their membership for points.
Place has plenty of parking, lots of products and knowledgable staff. Policies are a bit rough regarding returns and refunds but overall decent place if you want to see some products in person.
(Translated) Lack a little employee in the field but great service nonetheless (Original) Manque un peu d'employé sur le terrain mais super service quand même
Overprice
Quick in and quick out, always good inventory and knowledgeable geeks that speaks my language!
Very good service. I got great answers and they guided me towards the rig I wanted and needed.
(Translated) I am going to have a graphics card and power supply installed. The service was exceptional, the guys did more than asked and I am very satisfied with the result. Kudos to Brian in particular, great service! (Original) Je suis allez faire installer une carte graphique et power supply. Le service fut exceptionnel, les gars en on fait plus que demandé et je suis très satisfait du résultat. Félicitations à Brian en particulier, très bon service!
Super friendly staff, very helpful. They know what they're talking about
Great selection. Nicely setup. Staff lacks smiles or wantin to help. They always behind counter talking. Some dont know what there talkin about either...
Original place, not great sales. Sometimes they promote things on the web but they don't have stock. It happened 2 times for me. Other time i was looking tv's to buy and one employer turn off all the TVs 40 minutes before to close the Store. He told me, "you can turn on some tv if you want to see". Was crazy.
The kind of store that makes you not buy online. This store is a really good place to check for electronics, computer parts, accessories, peripherals, urgency items (like cables and adapters). Their price is pretty good, and even though they can't always beat the internet prices, it is usually worthy to check the store as their variety usually compensate by allowing to make a better choice. Also, the return policy is comprehensive for an electronics store, again making it a good choice. I've already bought keyboards, mouse, cables, video adapters, car gps holder, network card and usb hub in there. They also have a variety of tvs, monitors, notebooks, tablets, phones, all pc parts. Friendly ans helpful staff too.
Rude employees, bad service and I would avoid dealing with that store. Also at the counter they were making fun of the previous customer. Newegg has better services fast and reliable I regret buying from Computer Canada
Nice set-up, friendly staff
Sent an email asking if a certain item was available or not because the person on the phone could not confirm the information from the website. I didn’t want to travel 2 hours to get something that wasn’t there. Took a week to get an answer and when they did answer the email was hyper condescending telling me to check on their website, when I answered telling them I did, got a second condescending email telling me how to select the right store to check the inventory… I’m gonna go spend 3k for my PC somewhere else!
Best computer store in South shore Montreal
Really helpful staff, answered some really specific questions and gave me valuable advice
Thanks for your help!
Very patient staff! I got to give a huge koodo the to the worker that was getting yelled at by 2 customer and he kept his cool 100%
(Translated) Very good service, knowledgeable and helpful (Original) Tres bon service, emploiyer compertant et aident
(Translated) RTX 3080 Some employees make Bitcoin so impossible to have a card, yes yes the RTX series is very low in stock but that is no reason to keep them all for the same person to mine and all take, in addition to another use this fact to resell on ebay wow beautiful company of all crooked (Original) RTX 3080 Certaine emplloyés font du Bitcoin alors impossible d'avoir une carte, oui oui la RTX series est très bas en stock mais ca n'est pas une raison de toutes les garder pour la même personne pour faire du miner et tous les prendres, en plus qu'un autre employer ce fait prendre a revendre sur ebay wow belle compagnie de tous croche
Awesome service
Excellent service, friendly staff, very Covid cautious.
(Translated) Clearly a good store for anyone who loves electronics. They are extremely in the prices. (Hardware store) (Original) Clairement un bon magasin pour tout ceux qui adore l'électronique. Ils sont extrêmement dedans les prix. (Magasin d'hardware)
It.s great offline hardware store. Bilingual knowledgeable consultants helped me with upgrading my pc.
(Translated) This was my first experience, the great service and more great product knowledge. Thank you (Original) Ceci était ma première expérience, le service super et de plus très grande connaissance des produits. Merci
Large selection of desktop components. And the employees don't bother me unless I open that door.
Never again Ordinateurs Canada. I bought a ASUS display concave Va327H and it stop working after 1 month! Try to get it fixed with ASUS, thru them , awfull service, never again. No Service, dont know what they are doing. Still after 2 months, I am trying to get back the product:
(Translated) Friendly and knowledgeable staff, price which is often the same as online sites so very good deals (Original) Staff sympathique et compétent, prix qui est souvent le même que les sites en ligne donc très bonnes aubaines
It has most pc components you need. Staff are friendly and the most important thing is that they acknowledge the discounted price when you bought the item during sale or pre orders. Ordered RTX 3060TI and waited almost 2 months
Great customer service. Attentive to details. Find solutions to your needs. Recommend highly.
False advertising regarding the Nvidia RTX bundles. The codes they supply are not recognized by EA or Nvidia.
Broad range, moderate prices. So much quicker and cheaper than ordering from amazon. It was kind of a wake up call for me.
(Translated) I went there because "Canadian" ..... nothing to be proud of! Too bad once again. (Original) J'y suis allé car "canadien" ..... pas de quoi être fier ! Dommage une autre fois encore .
This location is not yet open, but I love this store for computer supplies. Build a nice gaming machine from scratch; you can always have parts shipped to ‘your’ store.
Good variety of products.price
Couldn’t have been happier with my new gaming/streaming rig and the fantastic service here. Huge shoutout to Mehdi who worked with me for a good hour to find all the best parts for my custom build, per my needs. I’ve never built a pc before, and he did a great job of advising me and explaining each feature. Rig works great! I’ll definitely be coming here again.
Went online to see if they had a hardware in stock - they did. So called to make sure the information was right, the guy said no.. hut then looked up his computer, saw 1 in stock. We looked surprised and was whispering to his colleague that " it was still stock". I asked him if he could put it aside, that I was coming to get it now. He said no, first arrive first served (in a rude way). I drove there as fast as i could ; and been told by (propably) the same guy , that its gone - no more stock. Aparently, they sold the part to his friend or employe as soon as he hung up the phone with me, knowing I was coming. He claimed to be the manager. . I wont go there anymore. Worse liar I've seen so far in customer service. And dont care about their customer.
Everything you need, pretty good prices.
(Translated) Following a poorly listed inventory, the team did an excellent job to make my purchase possible. Efficient and flexible experience. Well done. (Original) Suite à un inventaire mal répertorié, l'équipe a fait un excellent travail afin de rendre possible mon achat. Expérience efficace et flexible. Bravo.
(Translated) Store very well located, easy and free parking! Knowledgeable staff, I want to specifically congratulate Ricky, who really takes care of the customers, he is very professional! (Original) Magasin très bien situé, parking facile et gratuit ! Personnel compétent, je tiens à féliciter spécifiquement Ricky, qui prend vraiment soin des clients, il est très professionnel !
I bought a mid range gaming PC on a Friday afternoon around 2:30, the guy (ricky) promised that it would be ready before 7pm as the technician is not busy, otherwise he's gonna build it himself. I called and some guy told me it should be ready by the next morning. I came back the next day 10:20am and saw that the technician is just starting to build it. He again promised me that it should be ready in few hours and I can certainly get it before 5pm. I called again around 4:25pm to check and some guy told me to go back again Sunday morning. I mean seriously? 2 days to build one damn PC? The service level here is so appalling.... My advice is to go somewhere else like microbytes etc.
I can easily build my own gaming pc running Windows 10 Professional 64-bit
Had one of the technicians setup a server. His Customerservice was great. Even though he did not have the experience for my particular application, he worked with me and the machine was setup well and on time. Based on my experience I will return to do business there again. The technicians name was Raphael.
(Translated) 7 employees! 31 minutes inside the store. The only answer I got was check our website. Worst customer service ever !! (Original) 7 employés ! 31 minutes à l’intérieur du magasin. La seule réponse que j’ai eu c’est : vérifier sur notre site web. Pire service à la clientèle ever !!
(Translated) I bought a computer in promotion which was discontinued without knowing it 2 weeks after my new laptop worked hard disk finished but Alexandre at the repair counter informed me well even if I had to pay for a hard disk but more powerful. But he was a great help to me and he knows a lot better advice and price advantage very fast 10 min and it was like new (Original) J'ai acheté un ordi en promotion qui étais discontinuer sans le savoir 2 semaine après mon laptop neuf marche pu disque dur fini mais Alexandre au comptoir de réparation m'a bien renseigner même si j'ai du payer un disque dur mais plus performant. Mais il m'a été une grande aide et il s'y connaît bcp meilleure conseillé et avantage prix très rapide 10 min et c'était comme neuf
(Translated) Very competitive prices for gaming chairs. Unfortunately, the products purchased are final sale, so no refund or exchange. If the product is defective, it can be exchanged. (Original) Prix très compétitifs pour les chaises de jeux. Malheureusement, les produits achetés sont en vente finale, donc pas de remboursement ou d'échange. Si le produit est défectueux, on peut se le faire échanger.
(Translated) Truly a company that doesn't care about these customers. I wanted to buy a motherboard, there was only one left in a store in Ontario. So, I requested the transfer because it was not possible to order it on the site. The seller gave me my copy of the order information. He tells me he will call me as soon as the product arrives. After a week I called to follow up, no response. So I call back the next day, the guy tells me they'll call me when she arrives. After another week of waiting, I called for a follow-up, finally an employee who was trying to help me. He tells me that the product is still in the other store and that it has already been reserved for a customer ... After reserving and ordering the product, after waiting 2 weeks to be told that they reserved it when it was already ordered ... Really disrespectful ... (Original) Vraiment une compagnie qui se fou de ces clients. J’ai voulu acheter un motherboard, il n’en restait qu’un seul dans un magasin en Ontario. Donc, j’ai demandé le transfert, car il était impossible de le commander sur le site. Le vendeur m’a fait ma copie d’information sur la commande. Il me dit qu’il m’appel aussitôt que le produit arrive. Après une semaine, j’appel pour faire un suivi, aucune réponse. Je rappel donc le lendemain, le gars me dit qu’ils vont m’appeler lorsqu’elle sera arrivée. Après une autre semaine d’attente, j’appel pour un suivi, enfin un employé qui essayait de m’aider. Il me dit que le produit est toujours dans l’autre magasin et qu’il l’on déjà réservé à un client… Après avoir réservé et commander le produit, après avoir attendu 2 semaines pour me faire dire qu’ils l’ont réservé alors qu’il était déjà commandé… Vraiment un manque de respect…
(Translated) A true gamer's paradise, they have absolutely everything you need to build a computer from scratch and more! From affordable to high-end, their selection is immense. They also have an interesting selection of photography accessories, MIDI keyboards and TVs, etc. (Original) Un véritable paradis du gamer, ils ont absolument tout ce qu'il faut pour construire un ordinateur à partir de zéro et bien plus! De l'abordable au haut de gamme, leur sélection est immense. Ils ont également une sélection intéressante d'accessoires de photographie, de claviers MIDI et de téléviseurs, etc.
(Translated) Super friendly employee Very good service with clear explanations to all our questions believe me I tested their knowledge and hands down (Original) Employé super sympathique Très bon service avec des explications clair a toute nos questions croyez moi j'ai testé leur connaissance et haut la main
great store, friendly staff and the biggest inventory
These guys were the best. Super nice
They have their own brand of printer cartridges for 20$ compared to 50-60$ anywhere else (Brother printer). Besides that they also have some good deals on PC's.
(Translated) nice inventory (Original) bel inventaire
Friendly personnel answered all my questions and more
Falsely advertised price / unit. Walked in to buy a NEW discounted unit only to find out that this was for an open box item… this was not advertised online.
Very helpful staff.
Very rude employees.
(Translated) Super good price for computer peripheral, and huge choice, glad to know that I have its really close to home ???? (Original) Super bon prix pour périphérique informatique, et choix immense, bien content de savoir que j'ai sa vraiment proche de chez nous ????
Great selection of tech on display.
1. Thats it, for canada computers, not that store Graphic cards in stock in BC, can't buy and pay for shipping to get it to QC. How hard is it to put your inventory available for people to ship it... Not that hard actually, ask Bestbuy
Friendly, helpful support. Went above and beyond to answer my questions/resolve my concern. Thanks for your help today Arian!
(Translated) I needed a new computer and had excellent service, at the end of my order one of the sales people helped me with the assembly and made the adjustments to make the installation quick and easy. If the person who helped me read my review, I say thank you very much! I recommend this store to you 100% (Original) J'avais besoin de un nouveau ordinateur et j'ai eu un service excellent, à la fin de ma commande un des vendeurs m'a aidé à faire l'assemblage et a fait les ajustements pour que l'installation soit simple et rapide. Si la personne qui m'a aidé lis mon avis , je te dis merci beaucoup ! Je vous recommande ce magasin à 100%
(Translated) Bunch of incompetent people who do not answer the phone in the store I bought them a computer and 2 months later there was a problem with moreover that the usb and ethernet ports are loose. I did not respond to customer service. DO NOT BUY FROM THIS COMPANY, THEY ARE SCAMMERS (Original) Bande d'incompétant qui ne repondent pas au téléphone en magasin je leurs ait acheté un ordinateur et 2 mois plus tard il y a eu un problème avec de plus que les port usb et ethernet sont lousse.Ne repond pas au service a la clientèle. N'ACHETER PAS A CETTE COMPAGNIE CE SONT DES ARNAQUEURS
Never buy any products from Canadian Computer. I bought a power supply but not fit my motherboard. i wana change a better one, but their said i open boxs. all customers, do u know the meaning. all products u bought can't return and can't exchange. u need use a x-ray to scan the box. don't open the box. if u open the box, they can refuse return or exchange.
Friendly staff, did not try to oversell which was refreshing. I will find out the rest upon opening
Staff very friendly, very helpful
Lots of stock and items. Service is amazing.
I called before the launch of nvidia 3070, they said they had at least 10, i waited from 5 am in the near freezing weather (more than 6 hours of waiting outside), and they said that they had 2 in stock. There were people who waited outside for more than 12 hours and got nothing. truly bunch of liars.
(Translated) very good sales service, well explained, courteous. after having checked the prices of my articles on another site, I paid less and I did not wait 2 weeks to have them thank you :) (Original) tres bon service de vente, bien expliqué, courtois. apres avoir vérifié les prix de mes article sur d'autre site, j'ai payé moin chere et j'ai pas attendu 2 semaine pour les avoir merci :)
Bought a Gigabyte monitor, they didn't include a display port in the box .... Really?
Helpful staff and very nice!
(Translated) Thanks for the quick and efficient repair. All for a very reasonable price. (Original) Merci pour la réparation rapide et efficace. Le tout pour un prix très raisonnable.
(Translated) Very poorly organized business with employees who lack training and give bad advice. Some people insist a lot with their extended warranty which is worth nothing in Quebec (we have the legal warranty). Be very careful who you stumble upon there. (Original) Commerce très mal organisé avec des employés qui manquent de formation et donnent de mauvais conseils. Certains insistent beaucoup avec leur garantie prolongé qui ne vaut rien au Québec (on a la garantie légale). Faites très attention sur qui vous tombez là-bas.
This store shouldn't be getting such a bad rating, but their head office should. Service at this store is excellent, but if you need customer support and you need to go through the phone service, good luck. I have called 4 times now and the wait times are between 30mins to 1 hour and a half to speak to someone. I sent multiple emails and never got any answer back. Even though I purchased for many thousands of dollars from them, I can't seem to get service back for something as simple as a non working NVidia game code. Very frustrating
There is a real problem with the manager Hassan. I spent so much money to buy all my components there and in the end I get told that a defective monitor is MY FAULT. They are not doing anything for me at all, I went back to them with the monitor 24 hours after and Hassan is blaming the client that spent $3000 the day before. What a joke. I will return everything and go buy at Microbytes. Stay away from Canada Comp
(Translated) Very bad service, I bought a computer case, I got home and it was broken and the owner didn't believe it wasn't my fault so he wouldn't let me know 'exchange ... A very bad customer service, I advise against. (Original) Très mauvais service, j'ai acheté un case d'ordinateur, je suis arrive chez moi et il était brisé et le propriétaire n'a pas cru que ce n'était pas de ma faute, alors il n'a pas voulu me l'échanger... Un très mauvais service à la clientèle, je déconseille.
Not a lot of choices unfortunately
(Translated) Dishonest practices for extended warranties. Hidden fees that add up. To avoid (Original) Pratiques malhonnêtes pour les garanties prolongées. Frais cachés qui s'ajoutent. À éviter
Great Service from employees and manger Shrish... Excellent service
Called twice (1 week apart) to confirm if I could come in-store to pre-order an upcoming product (AMD 6800XT) Call 1 : It should unlock for preorder next week ! Come by then Call 2 : Let me verify with my manager. *3-4 minutes on hold* No problem, you can come preorder. Me : Ok, tomorrow, or today? Them : Today should be no problem ! I drove over (1hour) and got told the product isn't even in their system yet. No preorder. After asking for confirmation. Also, who the hell can't take a preorder over the phone, even if a payment has to be made? Wouldn't recommend their service at all. Buy online.
Personalized and knowledgeable staff.
Helpful staff. Good prices and selection Clean store
(Translated) Lots of choice, but the quality of service varies a lot from day to day. Some know computers but other ... And for such a large area difficult to get service there seems to be just nobody. And finally the prices are still high (Original) Beaucoup de choix, mais la qualité du service varie beaucoup d'un jour à l'autre. Certain connaisse les ordinateur mais d'autre... Et pour une si grande surface difficile avoir du service il semble y avoir juste personne. Et pour finir les prix sont quand même élevé
(Translated) Attentive service, the clerks take all the time necessary to serve us as if we were alone in the world. We always find the right product at the right price ..... it's worth stopping there ..... (Original) Service attentionné, les commis prennent tout le temps qu'il faut pour nous servir comme si on était seul au monde. On trouve toujours le bon produit au bon prix..... ça vaut la peine de s'y arrêter.....
(Translated) Very good service and the prices are competitive! (Original) Très bon service et les prix sont compétitif!
Amazing store. Very nice and simple set up. Excellent service
(Translated) Lots of references. Good prices and decent service. A good computer store. (Original) Beaucoup de références. Prix intéressants et service correct. Un bon magasin d ordi.
(Translated) Support the prices of scalpers and keep their gpu stock to mine. Ahah its my opinion (Original) Supporte les prix de scalpers et garde leur stock de gpu pour miner. Ahah ses mon opinion
(Translated) The computer repair service is excellent. They are fast and it costs very little. …
Great place to go for a deal, but I prefer to order online, and then pic it up from them
Lots of product demos so it's nice to shop monitors, mice, keyboards, etc. I did not order in store but the staff was nice. Unfortunately the online experience was disappointing. First, there is no order status on the website. Second, trying to have more information by contacting them online email/form was useless. Finally, I called and I learned that one product was back-order but it was never displayed on the website, even days after I ordered so many other customers ordered without knowing it was back-ordered. When I called, I cancelled one item in hope to get my order shipped faster but I never received a clear confirmation by email about it and the order was not updated online. After a month, I have not received my money yet, despite calling customer service, etc.
Great computers store with a large variety online
Cancelled my order for a rtx 3070 that I had been waiting months for. The day after they cancelled my order I see that it is in stock with the inventory tracker bot.
(Translated) The choice is there for several parts but the service ... to work in a field as specific as computers, you have to be very competent and especially know the stock at 100% !! This is a must see and this is what this store lacks. (Original) Le choix est là pour plusieurs pièces mais le service... pour travailler dans un domaine aussi spécifique que les ordinateurs, il faut être très compétant et surtout connaître le stock à 100% !! C'est un must et c'est ce qui manque à ce magasin.
(Translated) The third of the employees were on their cellphones, the second tier seemed to get bored and not want to work, The third tier are helpful, and happy to work there. I had to call 4 times not to have the line, and drive 30 mins to have an employee tell me that they do not answer and block the lines when they are "busy". The store was not especially full, especially in times of pandemic when a maximum of 25 people are allowed. The three star is due to the dedicated employee on my last visit. Otherwise, I would have put 1 to 2 stars (Original) Le tier des employés etaient sur leurs cellulaires, le deuxieme tier avaient l air a s emmerder et de ne pas vouloir travailler, Le troisieme tier sont serviable, et content de travailler la. J ai du appeller 4 fois pour ne pas avoir la ligne, et conduire 30 mins pour me faire dire par un employé qu ils ne repondent pas et bloquent les lignes quand ils sont "occupé". Le magasin n etaient pas specialement plein, surtout en temps de pandemie ou un maximum de 25 personnes est admis. Le trois etoiles est du a l employé dévoué de ma derniere visite. Sinon, j aurais mis 1 a 2 etoiles
We walked in with my girlfriend computer that had the black screen of death. That Saturday we came across a wonderful service lady who took the time to explain the issues with us. she checked and rechecked the computer and helped us save the hard drive . I will definitely stay a client for a long time. I purchased a msi laptop there in November and have been greatly rewarded with the service. Its simple in my opinion, If you need a computer or help go and see them.
Very nice and knowledgeable staff! Highly recommend them for anything related for PC, Laptop, Gaming, etc.
(Translated) Good choice of laptops and computer components of all kinds in order to assemble your own computer. (Original) Bon choix d'ordinateurs portable et de composantes informatiques de toutes sortes afin de monter soi-même son ordinateur.
Good place for your computer parts they do price match even amazon . But they won't do it if the price is too great
(Translated) The best ever computer in this city Montreal Trust me and believe me. All the people are very answome All the salesman are very professional. All what you need you found here. This store exceeded my expectations, better than Best Buy, better than Staples It really needed a computer store At the central market I will send, a max the clients Thanks to the whole team I surrendered, this day I was still Delighted September 28, 2020 Look no further, go there, they are so nice Finally a real computer and computer accessories store thanks my God ????✌️???? (Original) The best ever computer in this city Montréal Trust me and believe me . All the people are very answome All the salesman are very professional. All what you need you found here. Ce magasin a dépassé toute mes attentes ,mieux que Best Buy ,mieux que Bureau en gros Il fallait vraiment un magasin d'ordinateur Au marché central Je vais envoyer ,un max the clients Merci a toute l'équipe Je me suis rendu ,ce jour j ai été encore Ravi le 28 septembre 2020 Ne cherchez plus allez la bas ,ils.sont trop sympa Enfin un vrai magasin d'informatique et accessoires informatiques Merci mon Dieu ????✌️????
The BEST Canada Computers in Quebec. If you are reading this Mitesh...THANK YOU!!! He is the general manager of the Canada Computers in Brossard. I was given TWO bad motherboards in a row, and without hesitation, Mitesh was able to show compassion and was able to take care of me by swapping out my boards, and now my computer is running back to normal! :) . If you have any issues, please ask for Mitesh ONLY... He will take care you in no time! 10/10 service!
Worst customer service ever wanted to exchange a product that didn't work with my system was going to buy the more expensive product but they wouldn't even listen to me so forget this place useless staff rather buy anywhere else Dollarama is probably better then this place
Don't backorder anything from them especially GPUs, because they will scam you without any shame.
No service no help
People very helfull..price is reasonable...honored price accuracy law.
Fast reliable service.
Pricing OK on component. Good service with the salesman. But it goes down after that. Paid for computer assembly and got an amateur job, one of my hard drive wasn't plugged in, video losely fixed with the wrong screws. Poor in-store waranty and after sale service
(Translated) I ordered a screen online on August 20, the product was backorder for 1 to 3 weeks, it is September 8 and still nothing ... impossible to contact the company by phone and email responses are slow and smooth help. I really don't recommend it ... (Original) J'ai commander une écran en ligne le 20 août ,le produit était backorder pour 1 a 3 semaine, nous sommes le 8 septembre et toujours rien ... impossible de contacter la compagnie par téléphone et les réponse par courriel sont tes lente et sans aider . Je ne le recommande vraiment pas...
The service I got from this place was amazing, thanks to Ricky and the Manager (a tall asian man), always walking around making sure customers are served as well as it can be expected. Would definitely recommend!
Horrible customer service - imagine The Simpsons comic book guy and multiply his condescending attitude and you get Canada computers Brossard. No one wanted to help
Closing the doors 15mins before 5 pm, I thought the store works until 5pm
This is the place to get your pc and electronic needs in the southshore. They have lots of stock and if not, they can order it for you. I'm going to giv eit only 3 stars because the customer service needs more work. I ended up knowing more than the person working there.
Walked in to return an item as I was not sure of the direction I was going to build my PC not knowing very much, and was quickly greeted by the wonderful staff and the manager, Mitesh. Him and the staff were instrumental in helping me build my PC, giving me the best PC possible and suggesting the best parts, while respecting my budget. Thumbs up for the honesty of this staff who strived to get me the best my money could buy and truly went above and beyond. I don't usually post reviews of places but felt the need to do so here. Brossard is a little out of my way but I will be visiting this store for all my needs present and future. Thanks again to everyone and Mitesh!
(Translated) I went there for a computer repair and it was by far the best computer service I have received !!! The technician was very knowledgeable and really took the time to listen to my problem and questions. I put my computer down on a Thursday evening and by Tuesday morning it was ready. I highly recommend this store! (Original) J'y suis allée pour une réparation d'ordinateur et c'est de loin le meilleur service informatique que j'ai reçu!!! Le technicien était ultra compétent et à vraiment prit le temps d'écouter mon problème et mes questions. J'ai déposé mon ordinateur un jeudi soir et le mardi matin il était prêt. Je recommande fortement ce magasin!
Went on boxing day to get a product that was showing as available on the website, when I got to the store the product was not available. The manager Mitesh heard about the situation and made sure to contact me when the product got back in …
Prices were a little high and the selection of ergonomic mice and keyboards was subpar.
(Translated) Professional experience with people who really know it! Impeccable customer service !!!! (Original) Expérience professionnelle avec des gens qui s'y connaisse vraiment ! Service client irréprochable !!!!
Ok computer store.
Great store with lots of options.
Good selection!
Nice computer store. Reasonably priced
Never buy any products from their stores. i bought a power supply, but not fit my motherboard, so i wana change a new one. but they said the opened box can't renturn or change. that's meaning i can't return, i can't exchange. all the people who go buy their need be careful. i will never buy any any products from their stores. never be their customer.
ordinary service!
Helpful staff and good prices on electronics
(Translated) Thanks to Van An, he provided outstanding, fast and high quality service. He was able to answer all of my questions and offered me some very good recommendations. All in all it was a great experience. (Original) Merci à Van An, il a offert un service hors pair, rapide et de grande qualité. Il a pu répondre à toutes mes questions et il m'a offert de très bonnes recommandations. En résumé, c'était une excellente expérience.
(Translated) A magical place to find everything you need at a good price. To think I was going to microbytes before I discovered you! (Original) Un endroit magique pour trouver tout ce dont on a de besoin a bon prix. Dire que j'allais au microbytes avant de vous découvrir!
(Translated) Mr. Olivier very good quality of service. Score of 10 *. Recommendation …
A lot of choice and great services, but not a lot of low priced computer pieces.
(Translated) During a repair in May, they lost the power cable of my laptop. They temporarily replaced it with a big house cable with a promise to order a new one from me. 4 months later they tell me again that they have to recommend it ... very disappointing, especially since I had taken the 3 year service contract with them. (Original) Lors d'une réparation au mois de mai, ils ont perdu le cable d'alimentation de mon laptop. Ils l'ont remplacé temporairement par un gros cable maison avec promesse de m'en commander un nouveau. 4 mois plus tard, ils me répètent qu'ils doivent le recommander...très décevant, surtout que j'avais pris le contrat de service 3 ans avec eux.
wrong ink sku given, package new, wont exchange it with right number. wow.
(Translated) Poor service just good at selling their product no customer service. Do business with a supplier who does not speak French and not able to help the customer do business rather than encourage incompetent. (Original) Service degeulasse juste bon a vendre leur produit aucun service a la clientele. Fais affaire avec un fournisseur qui ne parle pas francais et pas capable de depanner le client faites affaire ailleur plustot que d'encourager des incompetent.
Great service, prices and merchandise but you could roast a christmas turkey in there!
My husband pre order his GPU a while back in Dec and received multiple calls in Jan giving options since they did not have his card. We recently visited store again for some parts which we found and ask for another card, unfortunately they did not have but the group leader (Jo, thats what staff were calling him) was very informative about gpu situation and he helped us with other parts that we were buying. my husband is glad he took the option they provided back in Jan.
Good advice and service from representative in the store
Terrible stay away from computers their policies of returns and exchanges are very confounding and difficult to obey and some of their technicians generally are lacking of skills
It's kind of sad when you try to encourage a local business and cannot even have an adequate service or respect... I won't bother anymore and will not buy from them ever again.
Not a lot people in the store. Inventory in the store is limited & the computer I wanted would take a month to come to the store from their online catalog. On the other hand I dealt with 2 salespeople. They were both attentive and willing to go the extra mile to help me
I bough a motherboard and the tech told me socket 1150 and 1151 were compatible but it's not the case. When I went to return the product, they took my motherboard somewhere in the backstore and when they went back, they told me pins were crushed. It's impossible because I never even opened the product but since they opened it themselves (without my approval) before finalizing the sell, I didn't have any proof of my claims. They are a shady business that will try to screw you whenever there is something wrong with your product. DON'T GO THERE!!!
Great retail store, price and selection.. Not so good customer service considering so many employees.
(Translated) I recently set up a pc and therefore do business with Canada Computer first for their price, then for localization, unfortunately my opinion is very divided, let me explain. + I called to have information on processors in inventory and the possibility of reservation, the conversation was clear, simple and fast, I was satisfied. - I ordered parts online, no way to simply change the delivery address to another than the billing one ... I have to have them delivered to the store ... + the technician / salesperson with whom I do business (unfortunately I do not have his name) served me very well and advised me according to my needs for the purchase of a power supply and a box - unfortunately he let me believe that the box could arrive in 4 days what I learned later could take 1 to 2 weeks For a transfer from another store ... + - I called to follow up on the parcel, I was answered quickly, but frankly disinterested and unable to tell me anything else that it is in transit ... --- I phone again, has many times ... leaving aonner MORE THAN 10 MINUTES without having an answer, I go to the store to see what happens, when I ask the technician (another than that of the good service ) he answers me we give priority to customers ... and you think who is on the phone? A simple response to ask for a moment (time to finish with the customer in front) would have been perfect, I can wait, but they give the impression of a ghost store to be left ringing without stopping ... frankly disappointing .. . - I ask this same technician for another box than the one that does not arrive ... his approach is cowardly and disinterested ... I tell him that I will see for myself and come back if I find .. what I do ... I have here briefly summarized my somewhat chaotic experience with Canada Computers in Brossard but the main lines are there. In summary: Your in-store experience could be downright interesting and enjoyable, with good service that was completely rotten with someone who treats you practically as if you are bothering them ... Service could easily be improved, I'm hesitant to do it again business with them ... and unfortunately could not recommend to someone else ... 2 stars (thanks to the good first tech) (Original) Je me suis récemment monté un pc et donc fais affaire avec Canada Computer d'abord pour leur prix, ensuite pour la localisation, malheureusement mon avis est très partager, je m'explique. + J'ai téléphoné pour avoir des information sur des processeurs en inventaire et la possibilité de réservation, la conversation fut clair, simple et rapide, j'etais satisfais. - J'ai commander des pièces en ligne, pas moyen de changer simplement l'adresse de livraison pour une autre que celle de facturation ... je dois faire livrer au magasin ... + le technicien/vendeur avec qui j'ai fais affaire (je n'ai malheureusement pas son nom) m'as très bien servis et conseiller selon mes besoins pour l'achat d'un power supply et d'un boitier - il m'as malheureusement laisser croire que le boitier pourrais arriver en 4 jours ce que j'ai appris plus tard pouvais prendre 1 a 2 semaine Pour un transfer d'un autre magasin ... +- J'ai téléphoné pour faire un suivis de colis, on m'as répondu rapidement, mais franchement désintéressé et sans pouvoir me dire autre chose qu'il est en transit ... --- Je téléphone à nouveau, a de nombreuses reprise ... laissant aonner PLUS DE 10 MINUTES sans avoir de réponse, je me deplace au magasin voir ce qui se passe, quand je demande au technicien (un autre que celui du bon service) il me repond nous donnons la priorité aux clients ... et tu pense que c'est qui au téléphone ? Une simple reponse pour demander un instant(le temps de terminer avec le client en face) aurais été parfais, je peux attendre, mais ils donnent l'impression d'un magasin fantôme à laisser sonner sans arrêt ainsi ... franchement décevant... -- Je demande a ce même technicien pour un autre boitier que celui qui n'arrive pas ... son approche est lache et désintéressé... je lui dit que je vais voir par moi même et revenir si je trouve .. ce que je fais ... J'ai ici résumé brièvement mon expérience un peu chaotique avec Canada Computers de Brossard mais les grande ligne y sont En résumé : Votre experience en magasin peut-être franchement intéressante et agréable, avec un bon service que complètement pourris avec quelqu'un qui vous traite pratiquement comme si vous le déranger... Le service pourrait facilement être amélioré, je suis hésitant à refaire affaire chez eux ... et ne pourrais malheureusement recommandé a quelqu'un d'autre... 2 etoiles (grace au bon premier tech)
Service is not the best but overall good price.
(Translated) Excellent service! They helped me build my PC from A to Z by advising me on several price ranges, they took the time to help me. A big thank you to the employee Mr. Ju Leon, 5 star service with a lot of humor! The assistant manager took the time to install my components and my updates (free of charge). I recommend this store in particular! (Original) Excellent service ! Ils m'ont aidez dans la construction de mon PC de A a Z en me conseillant plusieurs gammes de prix, ils ont prit le temps de m'aider. Un gros merci a l'employé M. Ju Leon, service 5 étoiles avec beaucoup d'humour ! L'assistant gérant à meme prit le temps de m'installer mes composantes et mes mises a jour (gratuitement). Je recommande ce magasin en particulier !
(Translated) Very good service (Original) Très bon service
(Translated) I always find what I want or almost. The prices are good and competitive at Amazon. One can find inexpensive OEM products as well. I always find what I'm looking for. Almost. Prices are good and match or are close to Amazon. Ca. You can buy some OEM products cheaper too. (Original) Je trouve toujours ce que je veux ou presque. Les prix sont bons et compétitifs à Amazon. On peut trouver des produits OEM pas chers aussi . I always find what I'm looking for. Almost. Prices are good and match or are close to Amazon. Ca. You can buy some OEM products cheaper too.
(Translated) I bought a ryzen 5 3600 processor. I found the processor to be worn out. The bucket was broken and the box was full of thermal paste. The clerk offered me a tube of thermal paste in compensation ... what an insult. The manager offered me a 10% discount for ** open box ** But we are talking about a used processor and not an open box. By sharing my experience on social networks several people have shared similar stories with me. It seems to be common for them to use used products and sell them as new. Be careful . Request all your boxes and check your product. (Original) J'ai acheté un processeur ryzen 5 3600. Je me suis rendu compte que le processeur était usagé. Le seau était brisé et la boîte était pleine de pâte thermique. Le commis ma offert un tube de pâte thermique en dédommagement... quel insulte. Le gérant m'a offert un rabais de 10% pour **boîte ouverte** Mais on parle ici d'un processeur usagé et non pas d'une boîte ouverte. En partageant mon expérience sur les réseaux sociaux plusieurs personnes m'ont partagés des histoires semblables. Il semble être courant pour eux d'utiliser des produit usagés et des les vendre comme neuf. Soyez vigilant . Demander toute vos boites et vérifier votre produit.
A big selection of components and access to special inventory if you build your PC through them. I was able to acquire a 3060 in the middle of the shortage at a regular price. …
meh slow service, have to run to find someone all the time, but usually have what i need in stock
(Translated) Very poorly organized. There are good staff and others who are very arrogant. Salespeople do not know their business well at all. (Original) Très mal organisé. Il y a du bon staff et d'autre très arrogants. Les vendeurs ne connaissent pas bien leur affaire du tout.
Hands down .very good place.staff are very helpfull.and know there products
Outstanding customer service. They went out of their way to help me out after I purchased several components to rebuild my PC. I came back to the store the next day with my computer and they helped me make it work, on the spot, without charging me extra money. Very few stores will give you this kind of after sales customer service. Special thanks to Johnathan, Osama and the manager for their knowledgeability and obvious desire to help. This store will be my #1 to-go place for computer parts from now on.
GPU Inventory only for friends. They have in stock but they answer differently depending on who’s asking. Avoid at all costs. Find honest places to built your PC.
had the best service ,,, i bought a laptop 2 days ago and i had a problem with sound ,,, without any hesitation they change it no questions ask ...i talk with the manager who give me the best service
(Translated) Very bad customer service. I spend 30 minutes choosing pieces for me in the aisles and once at the cashier, the cashier scans them and confiscates the items from me, telling me that he cannot sell them to me because they are reserved for someone. He hides them under the counter. I turn around and choose another room and same story, he hides it discreetly under the counter after having scanned it and tells me that he cannot sell it ... Your system leaves something to be desired, you should always remove the items rows to reserve them !! (Original) Service client très mauvais. Je passe 30 minute à me choisir des pièces dans les allées et une fois à la caisse, le caissier les scan et me confisque les items en me dit qu'il ne peu pas me les vendre car ils sont reservé pour quelqu'un. Il les cache sous le comptoir. Je retourne et me choisi une autre pièce et meme histoire, il la cache discrètement sous le comptoir après l'avoir scanné et me dit qu'il ne peu pas la vendre... Votre système laisse à désirer, vous devriez toujours enlever les items des rangés pour les reserver!!
Shady place, manager is incompetent, Will do anything to scam clients....had an issue with a faulty component and they didn’t want anything to do with it even accused me of breaking it. Now I’m out a few hundred dollars, better of buying from Best Buy or amazon. Total lack of respect for customers Stay away......
A dream store for the absolute computer nerd, not recommended to bring your wife and kids if they're not nerds themselves, mine were bored, while I was a kid in a candy store.
(Translated) Worse place to buy a computer, they do not respect the price displayed if it is on a discount. The employees laugh at the customers once they are out. Also, it is difficult to take note of an email address. (Original) Pire place pour acheter un ordinateur, ils respectent pas le prix afficher si c'est en rabais. Les employés rient des clients une fois qu'ils sont sorti. Aussi, on de la difficulté à prendre une adresse email en note.
Manager explained the differences between 3 potential gaming monitors and I left a happy customer :)
Nice store!
Pretty nice place. Only 1 worker was there to help the clients. Not that cheap but good prices for used (and not used) electronics.
(Translated) Worst customer service I have seen in a long time. Lots of unlabelled products ... We asked a clerk a question, and he completely ignored us. Very disappointed. (Original) Le pire service à la clientèle que j'ai vue depuis longtemps. Beaucoup de produits non étiqueté... Nous avons posé une question à un commis, et il nous à complètement ignoré. Très déçu.
(Translated) I find it a little weird that I was not allowed access to the restroom after spending $ 2000 + and driving 2 hours to the store. Yet I asked very politely. In addition, an employee told me that an item was out of stock but I found it myself 5 minutes later. (Original) Je trouve ça un peu bizarre que je n'ai pas été permis l'accès aux toilettes après avoir dépensé 2000$+ et fait 2h de route pour venir en magasin. Pourtant je l'ai demandé très poliment. De plus un employé m'a dit qu'un item était en rupture de stock mais je l'ai trouvé moi même 5 minutes plus tard.
I must mention first that I've never heard of Canada Computers until recently from a friend and that I always thought Best Buy was the only easily accessible spot for getting tech stuff in person in MTL. Bought a monitor for almost $900, asked if I could get an exchange for an other monitor since it didn't have what I needed, (which was more than only one HDMI port). The staff is cool, but the manager refused to exchange the monitor 'because I kept it for more than a day', (it has been around 5 days at most). After buying the monitor, I bought for $400 of multiple accessories and planned of getting everything tech related from then on there for the rest of my life, (was planning of getting a $4K gaming rig there. I understand that business is business, therefore, next time I need something in tech, I'll get my business again at Best Buy if I need to buy something in person, they won't bat an eye about getting an exchange or return. To each there own policies and I do have mines.
A lot of choices
(Translated) Perfect for people with a gambling addiction problem: if you buy something, hope it works because if you try to trade it in, they'll make you think they don't see a problem and refuse to help you. (Original) Parfait pour les gens avec un problème d’addiction au jeux: si vous achetez quelque chose, espérez que ca fonctionne car si vous essayez de l’échanger, ils vous ferons croire qu’ils ne voient aucun problème et refuserons de vous aider.
(Translated) never answer the phone (Original) …
(Translated) Not a good experience. Tried ordering something online for pickup and they couldn't find the product. But their website said they had it in stock. Disappointed. (Original) Pas une bonne expérience. Essayé de commander quelque chose en ligne pour le ramassage et ils n'ont pas pu trouver le produit. Mais leur site web a dit qu'ils avaient en stock. Déçu.
Incompetent staff. Called to ask if a specific tv was open box or brand new. The person on the phone goes to check the tv, and answers brand new while staring at the box. After driving from ottawa to montreal the box has clearly been opened …
Big computer store you will find all that you need for your computer the only problem is that if you want to bring the purchase they will charge you a re stocking fee
They have everything you need. Not pricey
They have nothing in stock, they only have a few items in demo (so if you’re wondering what that pc case looks like, you can’t see it), they have the worst return policy I’ve ever seen (14 days if the product is sealed in box), organization of the cables shelf was poor and only after a solid 10 minutes of staring at this cable shelf, a staff member came by (by chance, not to offer help).
(Translated) The employees are nice but with a very basic knowledge many products available easy to access. (Original) Les employés sont gentils mais avec une connaissance très basic beaucoup de produits disponibles facile d accès.
great customer service, lots of stock and huge space
Love this place.
Great service!
Beware. Return and Refund policies very shady. Bad customer service. Don't buy anything there as they open the box in front of you, before you pay and without asking you if you want it to be open at the store... Very hard to return or exchange item. Go to BestBuy or Amazon for peace of mind and warranty of satisfaction.
(Translated) Low-quality customer service, no after-sales service ... by far the worst place to buy. I bought a screen, 3 days after it was defective, no support I was told to work out with .. (Original) Service clients de basse qualité , aucun service après vente... de loin la pire place ou acheter. J'ai acheter un écran, 3 jour après elle étais défectueuse, aucune support on m'a dit de m'arranger avec..
I tell you! this place never displays correct price. Ever. Every single time I came here the displayed price was lower than the retail price.
(Translated) Worst after-sales service possible! They offer to return the parts for warranty claim and once shipped they are not even able to tell if the part has arrived at its destination or not! They don't even know where they are sending things. NO help was given and I have been patient for 4 months! (Original) Pire service après vente possible! Ils offrent de retourner les pièces pour demande de garantie et une fois envoyé ils ne sont même plus capable de dire si la pièces est arrivée a destination ou non! Ils ne savent même pas a quelle -place ils envoient les choses. AUCUNE aide n'a été donné et j'ai été patient ca fait 4 mois!
Talk about sad/poor customer service. Inquired about (1) x NUC 11 mini PC by email. Asked a three questions and the response was to look it up myself. Good thing I asked. Almost gave Canada Computer my business for 22 x of these computers for my sales office. Will take my business else where.
Don't listen to the negative reviews. The people over there are hard working and try their hardest to give a great service despite the pandemic.