You will be able to see the reviews of people who are using the products of Ordinateurs Canada / Canada Computers (Computer Repair) in the territory of Montréal-Nord (Canada).
At the moment the business has a score of 4.1 out of 5 and the rating is based on 127 reviews.
You must have seen that it reaches an opinions average is really good, and it's based on a large number of scores, so we may think that the evaluation is very reliable. If people have bothered to value when they've done well, it works.
As you know, we do not usually bother to give evaluations when these are positive and we usually do it only if we've had a problem or incidence...
This Computer Repair is included in the category of Computer store.
(Translated) wow! Nothing to say!! Competent employees who help you from start to finish, they guide you, they know their products by heart, they are welcoming and really demonstrate that they are passionate about computers, customer experience = 11/10. They have a variety of mice, monitors, hard drives, keyboards, in short everything, every time I find what I want at an excellent price! Recommend 1000%, (I would have given 6 stars!) (Original) Wow! Rien a dire!! Des employés compétents qui vous aides du début a la fin, ils vous guident, ils connaissent leurs produits par cœur, ils sont accueillant et démontre réellement qu'ils sont passionés des ordinateurs, expérience clients = 11/10. Ils ont une diversité souris, d'écran, de disques durs, de clavier, bref de tout, à chaque fois je trouve ce que je veut a un excellent prix ! Recommande a 1000%, (jaurais mis 6 étoiles!)
Knowledgeable repair staff and reasonably priced PC repairs.
Good prices, parts on the shelves.
(Translated) Good advice on the spot. Places a little run down and disorganized. Good stock. (Original) Bons conseils sur place. Lieux un peu délabrés et désorganisés. Bon stock.
Best place to get hardware locally, they also sometimes do on site price match with internet websites.
Cool spot! Another option if you want to get something with a decent price if you don't want to go to BestBuy or order from the internet.
Good service
prices are good, staff is less then average in customer service. Great store if you know what you are looking for.
(Translated) Very good service on site and support for my computer without delay. Thank you to Sébastien for his professionalism and his availability. (Original) Très bon service sur place et prise en charge de mon ordinateur sans délai. Merci à Sébastien pour son professionnalisme et sa disponibilité.
Decent prices on hardware but cable prices are $$$$. You are on your own for product questions.
(Translated) They have a good selection of parts, but it takes quite a bit of luck that they have exactly the one you are looking for in stock. They might have something close to it though, if you need it fast. (Original) Ils ont une bonne sélection de pièces, mais ça prend pas mal de chance pour qu'ils aient exactement celle que vous recherchez en stock. Ils risquent d'avoir quelque chose qui s'en approche cependant, si vous en avez besoin vite.
One of the best computer store in laval
Helpful and nice employee
This guy Adam isn't very cool wow
They have everything. Prices are decent
Laughable prices even at boxing day. They are selling the logitech g502 hero for 100$ while you can easily find it at other places for less than half that. The builds they have are completely overpriced.
(Translated) Place with a lot of choice .... kind of place you will buy a keyboard and you come out with a 1080ti …
Great service and polite staff
(Translated) Excellent service with honest and straightforward employee. Much appreciated! (Original) Excellent service avec employé honnête et franc. Très apprécié!
(Translated) I was told this was the place to go for computers. Unfortunately I had no service. (Original) On m'avait dit que c'était l'endroit où aller pour les ordinateurs. Malheureusement je n'ai eu aucun service.
(Translated) Very good place to buy a computer! I was served by a friendly employee who knew what he was selling. He answered my questions well and was able to find the computer that suited my needs! (Original) Très bon endroit pour acheter un ordinateur! J’ai été servie par un employé sympathique connaissant bien ce qu’il vend. Il a bien répondu à mes questions et a su trouver l’ordinateur qui correspondait à mes besoins!
No issue with them
Best place for computer parts.
(Translated) Very good service and advice on setting up a computer, the prices are similar to what I see online, I recommend. (Original) Très bon service et conseil pour monter un ordinateur , les prix ressemblent à ceux que je vois en ligne, je recommande.
Do not buy your computer parts anywhere else! I used to buy all my computer parts online from their website until they finally opened a store in Quebec! They have the best prices around and you know you are getting good stuff as they carry all the great brands.
Good choices
Service isn't bad but id really worry sending not savvy customers there for big expenses.
Always a good service and great peoples !
(Translated) I ordered a keyboard on a Sunday, a week later, no call or follow-up to pick it up. When I call, it rings one minute before I get put on hold. I hung up after 10 minutes telling myself that the employee had forgotten me. Finally, I called back and it never answered. The products are good, but the customer service should be watched. (Original) J'ai commandé un clavier un dimanche, une semaine plus tard, aucun appel ou suivi pour aller le chercher. Quand j'appelle, ça sonne une minute avant de me faire mettre en attente. J'ai raccroché après 10 minutes en me disant que l'employé m'avait oubliée. Finalement, j'ai rappelé et ça n'a jamais répondu. Les produits sont bons, mais le service à la clientèle devrait être surveillé.
(Translated) Prices are good ... as good as the service in store is soso so I stick to the website (Original) Les prix sont bon ... aussi bon que le service en magasin est soso alors je m'en tien au site web
Excellent computer shop with a great variety of supplies and hardware - including used computers that are very reasonably priced, in the heart of Laval. Strongly recommended.
Been there 3 times and the service is always A1. Guys knows their stuff, very friendly and professional. They're not trying to sell you stuff but will tell you what is best for you. I highly recommend this store for your computer needs.
(Translated) I had not been to this store since the Covid. I was disappointed that many of the shelves were empty. Helping and helpful staff. (Original) Je n'étais pas allée a ce magasin depuis le Covid. J'ai été déçue de voir que beaucoup d'étagères étaient vide. Personels aidant et serviable.
(Translated) Decent choice of parts if you don't want to wait for online delivery (Newegg, Ncix). Being a technician myself, at least the sellers know what they are talking about. Decent choices of computer pieces if you are not wanting to wait online delivery (Newegg, Ncix). Being an IT myself at least representatives know what they're talking about. (Original) Choix décents de pièces si vous voulez pas attendre livraison en ligne (Newegg, Ncix). Étant technicien moi même au moins les vendeurs savent de quoi ils parlent. Decent choices of computer pieces if you are not wanting to wait online delivery (Newegg, Ncix). Being an IT myself at least representatives know what they're talking about.
Good price and good service
If you know your way around computers a bit, you should find what you are looking for there.. Staff usually very willing to help..
(Translated) Very good service. Very courteous and I was served fairly quickly. Thank you (Original) Très bon service. Très courtois et on m a servi assez vite. Merci
Staff are very helpful and knowledgeable
Love that store. Best price in town for in store Computer electronics. For computer hardware forget BB and Futureshop.
(Translated) a lot of accesory choice and I wanted to buy a graphics card the seller I came across is offered tiout to answer my questions guide me on my shopping and I had a good price even the same card I l saw around $ 80 to 120 more expensive on the internet and other small computer store (Original) beaucoup de piece de choix d accesoire et je voulais acheter une carte graphique le vendeur que j ai croiser c est offert tiout de suite pour repondre a mes question me guider sur mon achats et j ai eu quand meme un bon prix la meme carte je l ai vu autour de 80$ a 120 plus cher sur internet et autre magazin petit d informatique
I was looking for a new laptop for school and was helped by Felix. He went out of his way to search for every possible options that would match my needs and that would take care of my concerns. This guy knows his stuff! Highly recommend this place, especially if you get the chance to be served by Felix.
My go-to store for anything PC related. Hard to beat their prices and the selection of components is outstanding.
good place have a lot of stock
Has the stuff you think you could only get online.
Poor management
Very nice and polite customers service , great deals in products.
Their denial of Website been hacked leaking personal confidential information is extremely concerning. No way to reach the IT department. Customer Service was helpless. Extremely disappointed of the lack of serious and absence of due diligence to remediate the breach.
Nice service
(Translated) Don't want to sell a single graphics card unless you order a full $ 4000 gaming PC! I already have two very good PCs! Bad business practice! (Original) Ne veulent pas vendre de carte graphique seule, sauf si on commande un PC de gamer complet à 4000$! J'ai déjà deux très bon PC! Mauvaise pratique commerciale!
(Translated) Bad service, impossible to get an answer on the phone. No communication from them regarding a GPU order (I waited 3 months before they told me that they would no longer receive the model I had ordered) I advise you to order elsewhere or go to a branch in Montreal. (Original) Mauvais service, impossible d'avoir une réponse au téléphone. Aucune communication de leur part concernant une commande de GPU (Je attendus 3 mois avant qu'ils me disent qu'ils ne allaient plus recevoir le modèle que j'avais commandé) Je vous conseille de commander ailleurs ou allez à une succursale à Montréal.
Bon service et prix competitif
Great support, decent price, lot of stuff
Good for gamers and Do it yourself computer geeks.
(Translated) You can find everything for much less than at Bestbuy but the service is impersonal. (Original) On trouve de tout pour beaucoup moins cher qu'au Bestbuy mais le service est impersonnel.
Cool deals from time to time, otherwise, prices are around the same as other shops offers. There's a really nice selection of gaming keyboards, mice, hard drives and such. Place was clean and the people were nice.
Very knowlegeable staff. The service is always excellent.
(Translated) The boxes are a bit long to wait but I don't know what the others wanted so I won't cry haha (Original) Les caisses sont un peu longues à attendre mais je ne sais pas se que les autres voulaient alors je chialerai pas haha
Friendly staff but the loud gangster rap is really out of place. Tried calling to know if they offer a specific service. They never ever ever answered the phone.
The staff know their products well. An employee was really quick to assist me and thanks to his recommendation i saved roughly 350 $ on my purchase than what I expected. I went there twice for important purchases and had a happy visit both times. Products are good and still functional.
(Translated) Each time I was served with great satisfaction (Original) …
My faivorite store. But I am avoiding west island location even it is very close to my home. At Laval the people are much nicer.
Great selection... always in stock... amazing customer service. I hardly ever shop online anymore. Thanks to all of the staff who have helped over the years (Wendy!)
Mega center for computer stuff. Tons of all popular brand. I built my entire gaming PC there.
Selection is a lot less than it used to be. Store is disorganized. Prices missing on a lot of items. Staff are ghosts who seem to be having a contest who can look the busiest without doing anything. Avoid. Edit: two years later and the store is even worse. 6 people working there and zero asked me if I needed help. Most of them we watching YouTube videos. Selection is even less than before. Almost nothing on display. But they have hover boards. Remember those? Don't go here!
I love this place so far I must have invested over $10,000 in computer supplies. They price match and are very kind on returns with a 5% to a 10% restocking fee on a return.
(Translated) Great place to pick up your computer parts. It's like an adult toy store! Good service from the staff. (Original) Excellent endroit pour aller chercher vos pieces d'ordinateur. C'est comme un magasin de jouet pour adulte! Bon service de la part du personel.
The never answer on the phone.
No regrets, that's for sure! :)
A bit disappointed. While their F.A.Q and their website says they do Price matching, their in-store employee refused to, claiming they won't because of Covid.
(Translated) If you want to call them ... Do not waste your time. They never answer. It's going to be faster to move. Sometimes you will hit your nose on the door but it does not matter it's your time not theirs. (Original) Si vous voulez les appeler …. Perdez pas votre temps. Ils répondent jamais. Ca va être plus rapide de se déplacé. Parfois vous allez vous cogné le nez sur la porte mais c'est pas grave c'est votre temps pas le leurs.
(Translated) Good service, good prices. The staff is courteous. A lot of stock in store! (Original) Bon service, bons prix. Le personnel est courtois. Beaucoup de stock en magasin!
This review is largely based about my experience with covid. During the week is the best time to currently shop as on Friday's, Saturday's and Sunday's you might find yourself in quite the line. Many of the employees are rather knowledgeable for up front information but I would still recommend you do a little research than to leave it up to their decisions, not that their recommendations are bad but sometimes breaking my budget in my opinion. Some of the other employees are a little *slow* to say the least. They have a very fast stock rate right now so deals on certain items do NOT get updated on their web store so call in advance to see if your local store has it in stock to save yourself a trip. Prices are decent and some of their cyber and black Friday deals are by far my go to in terms of bang per buck. By far the best place in the area for a selection of PC parts, items, and other stuff.
(Translated) The store is very good however we note a total lack of motivation and interest of the committed salesmen, the cashier when she does the bare minimum, not to smile barely hello, and goodbye is optional, I have the feeling completely disturbed, it's frustrating to be received like that, especially when you spend a lot of money on coins, I prefer now ordered online (Original) Le magasin est très bien cependant on note un totale manque de motivation et d'intérêt des vendeurs commis, la caissière quand à elle fait le strict minimum, pas de sourire à peine bonjour, et le au revoir est en option ,j'ai la sensation de complètement la dérangé ,c'est frustrant d'être reçu comme ça, surtout quand on dépense beaucoup d'argent en pièces, je préfère dorénavant commandé en ligne
best price in town on so many thing even better then Addison meilleure prix en ville meme contre Addison even amazon and newegg price are similar
Below average service in general
Nice helpful staff.
(Translated) Very poor customer service ... Never answered by phone or email. Do not do business with them! (Original) Très mauvais service à la clientèle... Jamais de réponse par téléphone ni par courriel. Ne faîtes pas affaires avec eux!
(Translated) Big store. No flafla with beautiful displays but good prices. Excellent service (Original) Grand magasin. Pas de flafla avec de beaux présentoirs mais de bons prix. Excellent service
After driving 2 hours to get a few items that were in stock at this location, but that couldn't be shipped. We arrived to make an $800 purchas and simply needed to use the washroom. Apparently not. They told us to go to a pizza pizza or a Tim Hortons... But I wasn't spending $800 at a Tim Hortons... Or a Pizza Pizza... Too bad they said. So then my wife grabbed a shopping cart for the items to bring them to the car. Whoa... Stop they said. You cannot use a cart to bring your items to the car. They cannot leave the store. Seriously? By this point, somewhat in distress I just left to go and find a washroom for my wife, and really debated going back in. If it wasn't for rush hour in Montreal, I would have cut across and gone to Brossard. Oh and as well, they had forgot to apply the discount from the extra points I had accrued from prior purchases. So I asked them to do that,and they said well they would have to refund everything and put it through again, so hopefully my credit limit would tolerate a double purchase... I cannot believe the lack of customer service, perhaps I am old school. But Tim Hortons and Pizza Pizza have to pay to maintain that bathroom... It's not really fair to not be a customer and then go and use their stuff because the business I am spending money at is free riding. The cart policy is non sensical... It just makes me not want to ever purchase from them again. What a joke.
Bad sevices. No demo. You buy close box not allowed to open and top of that final sale and no refund. Try to encourage local shop. Fk it buy on line Amazon
Excellent range of stock and excellent service with wise and professional advice.
(Translated) I'll say like the others, they do not care I set up my video game computer at OC without a video card because they did not have it anymore, everything was ok. I had it ordered and I never heard from them again (they were supposed to call me). So I bought my video card elsewhere. Do not waste your time with them, they are not effective. (Original) Je vais dire comme les autres, ils se foutent J'ai monté mon ordinateur de jeux vidéo chez OC sans carte vidéo car ils ne l'avaient plus, tout était ok. Je l'ai fait commander et je n'ai plus jamais eu de nouvelles (ils étaient censés me téléphoner). J'ai donc acheté ma carte vidéo ailleurs. Ne perdez pas votre temps avec eux , ils ne sont points efficaces.
a lot of stuff, great prices !!!
(Translated) There are many choices and the prices are good but the staff on the floor do not seem very motivated. The place could definitely be more welcoming and more "lit". Computers are turned off and they don't take the time to demonstrate products. (Original) Il y a beaucoup de choix et les prix sont bons mais le personnel sur le plancher ne semblent pas très motivés. L'endroit pourrait définitivement être plus accueillant et plus "allumé". Les ordinateurs sont éteints et ils ne prennent pas le temps de faire des démonstrations de produits.
Great selection and prices. Hard to find sales help
You can find some rx 580 in it :)
You find accessories for PC
Just wow. I came in for a short period. Because my computer wasn't working. Since the diagnostic tech are off. The supervisor helped me with my problem. I'm always well serve. When I shop at that store. And I'll always be back to get more things. ????????????????????
Very nice staff!
Great pc parts and repair shop, good website, knowledgeable staff, vast selection and competitive prices. What more could you ask for?
Very wide selection, good advising. Retail prices (kinda high). They could make an effort at gender diversity. Seems like they have a policy of putting only guys at selling/repairing and a girl at the counter.
(Translated) Questionable service. Nice variety of product. (Original) …
You will find anything you need here. Wires adapters computer parts etc. I noticed that their gaming computers were overpriced so I got a better deal somewhere else. They are one of those places where the workers run away from you rather than actually helping. I also had rude customer service once (bad attitude).
(Translated) After having had a bad experience in another banner, I was taken care of by a wonderful employee Félix from the Laval store. He took the time to suggest the best computer for my needs and researched several different models. He took the time to explain each important characteristic to me in order to guide me in my final choice. He also informed me of the 2 year or 3 year warranty and offered a laptop fan tray explaining the importance of adding these products. This employee deserves recognition for his excellent service which was more than 5 stars. (Original) Après avoir connu une mauvaise expérience dans une autre bannière, j'ai été pris en charge par un formidable employé Félix du magasin de Laval . Il a prit le temps de me proposer le meilleur ordinateur pour mes besoins il a fait des recherches sur plusieurs modèles différents. Il a pris le temps de m'expliquer chaque caractéristique importante afin de me guider dans mon choix final. Il m a aussi informer de la garantie 2 ans ou 3 ans et proposer un plateau ventilateur pour portable en m' expliquant l'importance d ajouter ces produits. Cet employé mérite une reconnaissance pour son excellent service qui fut plus que 5 étoiles.
(Translated) Bad service, I had to "disturb" 4 employees who were browsing the web for service. I ask for advice on a monitor but the clerk did not know his products. I had to point the right monitor model on the box otherwise he gave me another monitor of the same brand without checking if the model is the right one. Last time I buy here. A chance that the special was worth it otherwise I would buy elsewhere. (Original) Mauvais service, j'ai du "déranger" 4 employés qui naviguait sur le web pour avoir du service. Je demande des conseils sur un moniteur mais le commis ne conaissait ses produits. J'ai du lui pointer le bon modele de moniteur sur la boite sinon il me donnait un autre moniteur de la meme marque sans vérifier si le modele est le bon. Derniere fois que j'achete ici. Une chance que le spécial valait la peine sinon j'acheterait ailleurs.
Great sales and service people.
(Translated) Good prices, but the service here reminds you why amazon is going to shut them down (Original) Bons prix, mais le service ici vous rappelle pourquoi amazon va les faire fermer
More expensive than online, won't price match newegg and the likes, poor return policy compared to the competition. Staff is ok at best. The only reason to shop there is if you need something now instead of waiting for a delivery
The best restaurant in Town. Friendly staff, nice music, a warm place, diverse menu, nicely located. 10/10 would eat there everyday.
(Translated) Good service! I went there to pick up all my parts at the Laval branch (Original) Bon service! J'y suis aller chercher tous mes pièces à la succursale de Laval
Tech heaven! The female manager is a bit of a jerk, but the rest of the employees make up for her lack of social skills.
Very good
Great technician services!!!
Good prices ...lots of equipment for every budget !
(Translated) I liked the selection of products. The cans are significantly better than other office-oriented stores. I will go back for my next purchases. (Original) J'ai aimé la sélection de produits. Les peux sont nettement meilleurs que d'autres magasins orientés pour les bureaux. Je vais y retourner pour mes prochains achats.
Not many employees on the floor for such a big store. Big variety of computer parts.
(Translated) Lots of choice of gaming components and competitive price. Mitesh and Mathieu know their business well. (Original) Beaucoup de choix de composantes gaming et prix compétitif. Mitesh et Mathieu connaisse bien leur affaire.
(Translated) This is by far the best computer store you can find in Laval. Rare are the items on which they do not have the best price. (Original) C'est de loin, le meilleur magasin d'informatique que vous pouvez trouver à Laval. Rare sont les articles sur lesquels ils n'ont pas le meilleur prix.
Good price, great services .. Best for computer parts .. Thx
Greatest variety in town, great return policy on defective items. My only computer store going forward.
Compared to the one in Montreal downtown, this place have less of a friendly vibe, they have some product that Montreal don't have but it's the same for Montreal that have some that Laval doesn't. I asked for a product, it said it was in stock on their website for Laval's inventory but they said they didn't have it after like searching for not even a minute, they didn't even go to their back store. In Montreal, they would search it for at least 5 minutes and in their back store, if they don't have it, they would propose other items that could do the same thing. The employee that I met looked like he didn't know much about computer parts. I'm giving 3 stars because their store is a bit larger than the one in Montreal.
Good for parts
Has everything I need!
(Translated) For me it is always the store a reference for computer products the choice and diversity are always there sometimes the prices are a little expensive but hey it is clear that I will not go to the source to get supplies in computers when we want a haircut we go to the hairdresser we do not go to the baker (Original) Pour moi c'est toujours le magasin une référence pour les produits informatique le choix et la diversité sont toujours au rendez-vous parfois les prix sont un peu dispendieux mais bon il est clair que je n'irai pas à la source pour m'approvisionner en informatique quand on veut une coupe de cheveux on va chez le coiffeur on ne va pas chez le boulanger
(Translated) Ali Baba's cave, friendly vendors, good customer service (Original) La caverne d'Ali Baba, les vendeurs sont sympathiques, bon service client
Knowledgeable staff and plenty of stuff to buy
(Translated) Good prices and choices for mounting a PC or hardware. (Original) Bons prix et choix pour monter un PC ou matériels.
Great selection of products, good prices, available right away.
Zack and the team are amazing at fixing your pc
(Translated) I ordered for $ 6000 of stock in laval 1- Your stock was not up to date on the site so 1 computer is missing 2-You call me asking me to call you back to find out if I'm keeping my first order, but you never answer the phone (I know I tried 6 times during opening hours). 3-the number that is not linked to the Laval store for customer service is only in English .... 4- There is no voicemail box. I would have more service with 2 young geek in their garage. So I'm going to go donate my money to another business. (Original) J'ai commandé pour 6000$ de stock à laval 1- Votre stock n'était pas à jour sur le site alors il manque 1 ordinateur 2-Vous m'appelez en me demandant de vous rappeler pour savoir si je garde ma première commande , mais vous ne répondez jamais au téléphone ( je sais j'ai essayer 6 fois dans les heures d'ouvertures). 3-le numéro qui n'est pas lier a la boutique de Laval pour le service client est seulement en anglais .... 4- Il n'y a pas de boite vocal. J'aurais plus de service avec 2 jeunes geek dans leur garage. Je vais donc aller donner mon argent à un autre commerce.
(Translated) A lot of computer equipment that is not found in major electronic channels, especially gaming equipment and an excellent selection of hard drives and SSDs, etc. (Original) Beaucoup de matériel informatique qu'on ne retrouve pas chez les grandes chaînes électroniques, particulièrement le matériel de jeux et une excellente sélection de disques durs et SSD, etc.
(Translated) Very good customer service and a lot of product flexibility. If the desired product is not in stock they can order it and have it for the next day. The technical advisers are very knowledgeable. (Original) Très bon service à la clientèle et beaucoup flexibilité au niveau des produits. Si le produit désiré n'est pas en stock ils peuvent le commander et l'avoir pour le lendemain. Les conseillers techniques sont très connaissant.
Buy there, forget about help overall.
(Translated) Very good service, the only flaw there is not much stock. I give 4 stars sure 5 :) (Original) Très bon service, le seul défaut il a pas beaucoup de stock. Je donne 4 étoiles sûr 5 :)
Nice computer shop with lots of choice and unbeatable price in Montreal.
Professional service!
Low prices, good choice, but deceiving tactics. They wanted 24$ on a 160$ hard drive to have the WD hard drive replaced in their shop (if not, I have to deal with WD). Wasn't a extended warranty!!
Prices are great for repairing laptops or desktops, however this is the 2nd time I get something repaired and the employee who fixes the laptops forgets to connect wires etc leading to trouble with my gear. Laptop overheating when I never …
Good products and knowledgeable staff
(Translated) Many choices for customize are pc. Perfect for making a personalized config. The service is good. (Original) Beaucoup de choix pour personnaliser sont pc. Parfait pour se faire une config personaliser. Le service est bien.
The guy was perfect great service love my laptop
Fast and friendly service
Very good and nice employees!
Extremely helpful and friendly staff. Staff here are typically knowledgeable in computers and their accessories.
Nice computer store with a large variety locally and with also a complement from their web warehouse.
Really good selection for a physical store with knowledgeable staff that is willing to help. Prices are pretty standard and you want to wait for the item you're looking for to go on special. Very convenient
Great place, and weekly specials are always a great deal.
One of the best places to shop for computers equipment.
(Translated) Store with a good choice of material. To see for the possibilities. We can mount his computer. Choice of basic office equipment (Original) Magasin avec bien du choix de matériel. A voir pour les possibilités. On peux monter son ordi. Choix de matériel de bureau de base
(Translated) Good prices, very good choice. Service a little ordinary on the other hand; one more employee per shift would be appreciated. 5 stars anyway. (Original) Bons prix, très bon choix. Service un peu ordinaire par contre; un employé de plus par shift serait apprécié. 5 étoiles malgré tout.
You can find anything for your computer :-)
(Translated) You want to know how to mount your computer there for her! the staff know their motherboard and gpu to have the best service with very low prices (Original) Vous voulez savoir comment monter votre ordinateur y sont la pour sa! le staff connais leur carte mere et gpu pour avoir le meilleur service avec des prix tres bas
The staff seemed to be very busy when I requested a data extraction service from my old Panasonic laptop to an external hard disk. They promised to call me in 2 weeks but actually you HAVE TO call them back after 3 weeks of waiting, very weird even if the service is done, they just don't call you back....When I got there, they told me the Panasonic is too old so they had to break it to take the internal hard disk, AND they had send my dead Panasonic body to a recycling center in Ontario already WITHOUT telling me in advance, at least they have to tell you everything they did before making a decision themselves but THEY DIDN'T, how dare you? What a surprise!! If the professionalism is to do according to their own way, and to not telling you and give you a surprise, then I think they only deserve 1 star only for the fact that at least they had extracted the data I need. Very unpleasant experience. It's okay to sign a disclaimer with them, but the customers have the right to know all your actions. YOU HAVE NO RIGHT OF DISPOSAL!
(Translated) Despite the negative reviews I had read about their website, I enjoyed my store visits. They have a wide selection of parts and computer peripherals and their prices are average. When it comes to service, it really depends on the employees we fall for. (Original) Malgré les commentaires négatifs que j'avais lu à propos de leur site Internet, j'ai apprécié mes visites en magasin. Ils ont une grande sélection de pièces et périphériques informatiques et leurs prix sont dans la moyenne. Pour ce qui est du service, cela dépend vraiment des employés sur lesquels on tombe.
Nice variety of products from anything computer related to anything that can be plugged to a power outlet.
One of the best computer store in the city. I really like it. When you will buy computer parts then for small fee you will be proposed to buy in store exchange for three years in case of breakage.
Sales person kept trying to up sell me on a simple card reader. It went from the 90$ one to the 60$ , when I noticed the 16$ would do what I needed.
Old needs renovation
Good selection good prices
(Translated) a must for techno DIY enthusiasts ;-) (Original) un incontournable pour les bricoleurs techno ;-)
Be careful of their fake misinformation advice just to sell you stuff, make sure to properly do your research on what you want to buy yourself beforehand. I was told I needed a 50$ bios flashing service on a new MSI motherboard I purchased that has flashback+. I loled and just said No.
(Translated) Worst after sales service that there can be. Do not buy your parts from this store, because if you have a problem with a new part the exchange process can take days and they do not issue a refund. In short, save yourself headaches. (Original) Pire service après vente qu'il puisse y avoir. N'achetez pas vos pièces à ce magasin, car si vous avez un problème avec une de vos pièces neuve le processus d'échange peu prendre des jours et il ne font pas de remboursement. Bref, épargnez vous des maux de têtes.
(Translated) Very good store good service and also quite what you look for computer with very good prices (Original) Très bon magasin bon service et aussi pas mal tout ce que tu chercher pour ordinateur avec des très bon prix
Rude
Best computer place
(Translated) I bought an online processor for in-store pickup. Seeing that I could not move to go to the store I try to contact the store. It took me five days and twenty calls to reach the store at the worst experience of my life ... When the store finally decided to answer the phone I was told he did not want to shipper the package. After trying to find out why I was told that he would finally do it but for $ 500 and we talk about a box that weighs 1 to 2 lbs which is 5cm x 10cm x 10cm it was ridiculous. Finally I had to arrange a pickup with purolator myself. which just cost me $ 35. But it is not finished. When I decided to use the purolator services for delivery, I had to e-mail the delivery note and the store had to stick it on the box so that purolator could pick up in the store. not answered for 3 days and a few calls (10 to 15 calls.) When finally someone answered the phone my problem was solved and purolator could go pick up the parcel in store .... breff I regret bitterly to have buy at this store. (buy online but pick up in store in laval) This was the last time I bought on canada computer. (Original) j'ai acheté un processeur en ligne pour un ramassage en magasin. Vue que je ne pouvais plus me déplacer pour aller en magasin j'ai essayer de contacter le magasin. sa ma pris 5 jours et une vingtaine d'appels pour rejoindre le magasin a laval pire expérience de ma vie... Quand le magasin a finalement décider de répondre au téléphone je me suis fais dire qu'il ne voulait pas shipper le colis. Apres avoir essayé de savoir pourquoi on ma dit que finalement il le ferait mais pour 500$ et la on parle dune boite qui pèse 1 a 2 lbs qui fait par 5cm x 10cm x 10cm c’était ridicule. Finalement j'ai du par moi même arranger un ramassage avec purolator. qui ma juste coûté 35$. Mais ce n'est pas fini. Quand j"ai décidé d'utilisé les services de purolator pour la livraison, je devais envoyer par courriel le bordereaux de livraison et le magasin devait le coller sur la boite pour que purolator puisse procéder au ramassage en magasin. Le magasin de laval ne ma pas répondu pendant 3 jours et quelques appels (10 a 15 appels.) Quand finalement quelqu’un a répondu au téléphone mon problème a été réglé et purolator a pu aller ramasser le colis en magasin.... breff je regrette amèrement d'avoir acheter dans ce magasin. (achat en ligne mais pick up in store a laval) C’était la dernière fois que j'achetais sur canada computer.
Love this place. Great prices on techy stuff.
Very nice place! Much help and good advise.
(Translated) No phone, Laval, or Montreal x3 for 1 month or more, the excuse being "we're too busy" LOL, that's insulting (Do something, management !!!), you have to move (yes yes, by bus), to be told "come back on Tuesday, we don't take reservations during Black Friday or by phone". Go to work at Amazon or in restoration or others, you will see what it is to be occupied = ') Pitiful service (And that said, it is not the fault of the clerks !! Do something management ????). Canada Computers, last resort I guess. (Original) Pas de téléphone, Laval, ou Montréal x3 depuis 1 mois or more, l'excuse étant "on est trop occupé" LOL, c'en est insultant (Do something, management!!!), il faut se déplacer (oui oui, en autobus), pour se faire dire "reviens mardi, on ne prend pas de réservation durant le Black Friday ou par téléphone". Va travailler chez Amazon ou en restauration ou autres, tu vas voir c'est quoi être occupé =') Pitoyable service (Et ceci dit, ce n'est pas la faute des commis!! Do something management????). Canada Computers, last resort I guess.
Excellent
(Translated) Do not answer the phone + do not answer the email = no sale for them, too bad because when I was on the south shore, I was well served at that of Greenfield Park (Maybe you should take your example?) (Original) Ne répondent pas au téléphone + ne répondent pas au courriel = pas de vente pour eux, dommage car quand j'étais sur la rive sud, j'étais bien servis a celui de Greenfield Park (Peut être devriez vous prendre exemple?)
Competetive price
How can a computer savy not love this store! They have the latest and geatest.
Canada Computers has the best prices and they price match if you can prove there is a lower price elsewhere.
(Translated) Not the first time I go there. Each time he finds me the perfect item at a lower price than I thought I would have to pay. Always there to help us make the best choice based on the value for money criterion. The prices are correct and fairly competitive, for example the Logitech G502 at the best buy was $ 89 plus tax I left with the same at computer canada for $ 69 including tax. (Original) Pas la première fois que j'y vais. Chaque fois il me trouve l'objet parfait au prix plus bas que se que je pensais devoir payer. Toujours là pour nous aider à faire le meilleur choix en fonction du critère rapport qualité prix. Les prix sont corrects et assez concurrentiels, pars exemple la Logitech G502 au best buy était 89$ plus taxe je suis repartie avec la même chez ordinateur canada pour 69$ taxe comprises.
(Translated) Store not very extraordinary in terms of interior aesthetics, but they have a lot of choices and staff who know how to be helpful, they don't hesitate to ask you if you need help with anything, and when was talking with one of the employees I didn't feel I would bother him, so thumbs up ???????? Also the prices are very good for cables, extensions and adapters, for the rest the prices are still good too. (Original) Magasin pas très extraordinaire au niveau de l'esthétique intérieur, mais ils ont beaucoup de choix et du personnel qui savent se montrer utile, ils n'hésitent pas à te demander si tu as besoin d'aide pour quoique ce soit, et quand je parlais avec un des employés je sentais pas que je le dérangerais, donc thumbs up ???????? Aussi les prix sont très bon pour les cables, extensions et adaptateurs, pour le reste les prix restent bons aussi.
Staff is reasonably friendly, shelves are almost always fully stocked, people know their stuff. Parts are expensive, but that's not the store's fault, that's due to NAND shortage and GPU mining
(Translated) I am really impressed with the quality of their after sales service, knowledgeable techs and managers. Good selection in store and great specials. (Original) Je suis vraiment impressionné de la qualité de leur service après vente, techs et gérants compétents .Bonne sélection en magasin et spéciaux intéressants.
Thank you Neil for taking the time, good experience. ????
I went online to another store where I bought a very expensive collection of parts to build a new PC. After such terrible customer service I cancelled the order and decided to go to my local Canada Computers... boy was that a good decision! Not only did I walk out of there with over $2000 in great parts, but I felt good about buying it. I showed my list to the employees and they worked together to get all the stuff from my other cancelled purchase, suggesting similar replacements for the few things they didn't have exactly on my list. I went back with a friend and did the same thing the next weekend.
(Translated) Very competitive prices against local and online shops! I almost exclusively buy my products from them. (Original) Prix très compétitifs contre les commerces locaux et online ! J'achète presqu'exclusivement mes produits chez eux.
Good selection of parts at a good price.
That's where I go to buy P.C. related stuff. Most employees know their stuff.
(Translated) Service on site has always been correct but service on the phone ... it's a big zero. Unable to get an answer no matter the day, time, time of year ... EVER. At this point, it is useless to have a telephone line. Are you trying to avoid traveling for nothing during the pandemic? Not their problem. The ONLY time I ever managed to talk to someone on the phone was about 1 year ago for a reservation .. And once I got there the price was higher than the advertised price ... You just lost $ 500 just today with me .. (Original) Service sur place a toujours été correct mais le service au téléphone... c'est un gros zéro. Incapable d'avoir une réponse peu importe la journée, l'heure, le moment de l'année... JAMAIS. Rendu là ça sert à rien d'avoir une ligne téléphonique. T'essaies d'éviter de te déplacer pour rien pendant la pandémie? Pas leur problème. La SEULE fois que j'ai jamais réussi à parler à quelqu'un au téléphone, c'était il y a environ 1 an pour une réservation.. Et une fois arrivé, le prix était plus élevé que le prix annoncé... Vous venez de perdre $500 juste aujourd'hui avec moi..
Some of the worst customer service I've ever encountered. Bought a custom pc and they told me it'll be ready in a day or two and they'de call me. 5 days later didn't get a call back so I go back to the store to see what was the problem. Turns out they lost my number that they made me write on the back of a receipt.
It's like Newegg but real life.
(Translated) I felt like a child in a toy store. They have an inventory and the prices are very competitive. (Original) Je me sentais comme un enfant dans un magasin de jouets. Il ont tout un inventaire et les prix sont très compétitifs.
(Translated) Large inventory, fairly complete and large as a store specializing in computer parts and accessories. They have several brands for the main accessories, such as headphones, microphones, mice, keyboard, graphics card, motherboard and several ssd and m.2 options it is a change from the small "computer" businesses that there are in some places. Honestly, I will go back there as soon as I need something else for my computer. By the way, the employees are courteous and in a good mood, that's appreciated! (Original) Gros inventaire, assez complet et grand comme magasin spécialisé en pièces et accessoires d'ordinateur. Ils ont plusieurs marques pour les accessoires principaux, comme les écouteurs, micros, souris, clavier, carte graphique, carte mère et plusieurs options ssd et m.2 ça fait changement des petits commerce "d'ordinateur" qu'il y a dans certains endroits. Honnêtement j'y retournerai dès que j'aurai besoin d'autre chose pour mon ordi. En passant, les employés sont courtois et de bonne humeur, c'est apprécié !
Great prices and good service
(Translated) Very good personal service, courteous and passionate, excellent prices. (Original) Tres bon service personnel courtois et passionné les prix excellents.
(Translated) Dirty store, totally absent service, almost needed a prostitute to pay. Once paid, the guy looks at me with a stupid face like, okay it's beautiful you can go ... I was waiting for him to remove the anti-theft device from my merchandise, almost needed to ask him to remove it. Line of 1 customer in front of me at the cash desk, I waited 15 mins just to try to pay ... not hard! no difference from supermarkets in terms of price ... never could! (Original) Magasin sale, service totalement absent, presqu'eu besoin de me prostitué pour payer. Une fois payé, le gars me regarde avec une face de con genre, okay c'est beau tu peux t'en aller... moi j'attendais qu'il enleve l'anti-vol de sur ma marchandise, presque eu besoin de lui demander de l'enlever. File de 1 client en face de moi à la caisse, j'ai attendu 15 mins juste pour essayer de payer... pas fort! pas de différence d'avec les Grandes surfaces au niveau du prix... pu jamais!
Very profesaionals
(Translated) How long does it take before I receive an email to confirm that the pick up is ready? (Original) Combien de temps ca prend avant de recevoir un courriel pour qu'il confirme que le pick up est pret?
The price is good but always check amazon if you want to buy something there. Make sure you ask them for recommendation if you are not sure what to get. One of them is very honest and knows his stuff
Good place
Great place for computer related stuff like parts, repairs, services. Highly recommended, been a customer since 2007.
Good prices for build laptops
(Translated) 2020-09-14 I had amazing service. Thank you very much everyone at Computers Canada Computers, in Laval as well as in Toronto. Laval, you were beyond saviors in my eyes, open-minded and above all very patient. I was in an unpleasant situation, but you have done serious things, especially in this strange social period! A million thanks to the whole team! You are definitely there for your customers. (Original) 2020-09-14 J'ai eu un service incroyable. Merci beaucoup tout le monde chez Ordinateurs Canada Computers, à Laval ainsi qu'à Toronto. Laval, vous avez été au-delà de sauveurs à mes yeux, ouverts d'esprit et surtout très patient. J'étais dans une situation peu agréable, mais vous avez assuré grave, surtout en cette étrange période sociale! Un million de mercis à toute l'équipe! Vous êtes définitivement présents pour vos clients.
(Translated) The service is great. Their prices are good! (Original) Le service est super. Leurs prix sont biens!
(Translated) If you don't know computers, employees are there to help you build your personalized computer (Original) Si vous ne connaissez pas les ordinateurs les employés sont la pour vous aider à construire votre ordinateur personnalisé
Very knowledgeable and friendly staff.
Everything you need you will find here! Unless you use Mac computers. In which case it is a gamble lol. Canada computers is known to have just about everything you need in the technology world. And if they don't have what you are looking for, they can order it. Ive gotten everything from usb sticks to hard drives, monitors, keyboards, videocards, network attached storages, switches, phone cases, cameras, phones. Ans have to had any real issue with them. Also, they have a great return policy. I believe 14days unless its a custom order... Ask before you buy!
Great service, great staff. Thanks.
Excellent nothing more to say
Great service and prices
(Translated) Best store to build a computer or even to ask questions if you are unsure of a detail (Original) Meilleur magasin pour build un ordi ou meme pour poser des questions si vous etes pas sur d'un detail
A wide selection from components to furniture at a fair price vs market. Often see sales and shipping from one store or online to your local area is always a welcomed service.
A great alternative to the big boxes (FS, BB) and often selection surpasses them. I bought two Nexus 7's on launch day before anyone who preordered had received them.
Watch the prices carefully because there are some products with high price between the others.
Neat place for computer hardware. Price is not Overpriced.
Best place to get computer parts!
Great store, lots of things!
(Translated) Service far better than Best Buy. Large stores often post items on their website and they are always out of stock in stores. At OC I was not disappointed. The advice is given by real people informed. (Original) Service de loin meilleur que Best Buy. Les grandes surfaces affichent souvent des items sur leur site web et ils sont toujours en ruptures de stock en magasin. Chez OC je n'ai pas été déçu. Les conseils sont donnés par de vraies personnes informés.
Good prices and lots of parts in stock. Better to buy local than Amazon. Helpful and knowledgeable staff.
I bought new laptop here, looks like it works well after 1 year
5 minutes ringing , guy answers says please hold . 25 minutes later line cuts ...
Very good selection and knowledgeable staff.
Good service, the smell of a computer part is in the air like every computer store should have.l and they have good price :)
Reasonable prices and good service.
My go-to store for
Huge computer store, nice inventory, prices are ok, overall good, only downside is their tech, lacks knowledge.
Having had major crash to my office PC I purchased one of Canada Computers builds. I was amazed at what was loaded in the PC seeing I build PC's myself. Intel 9700K, Gigabyte Z390 UD, 16 gigs or BALLSTYX @ 2400 mhz, Gigabytes RTZ2070 Supper, 500 gig M.2, 1 Terabit HHD, Thermaltake Commander C34 TG . I added 3 terabits of SSD, replaced ram with 16 gigs of G. SKILL TRIDENT @ 3600 mhz. Great price. Saved $600.00 during New Years clearance.
(Translated) Unable to have the line for days. After several long attempts. (Original) Impossible d'avoir la ligne depuis des jours. Après plusieurs longues tentatives.
(Translated) Large choice of electronics and computer parts. Professional and courteous service. Listening to your needs. (Original) Vaste choix d'electronique et pieces d'ordinateurs. Service professionel et courtois. A l'ecoute de vos besoins.
I know a number of people who have been buying from Ordinateurs Canada in Laval and some other places. They all had a very good opinion of this dealer. Just the other day my Blue Ray writer failed. The very next day I called them on the phone at about 10:00 Sunday morning. The response was rapid. I told the sales rep what I needed. He told me there are some in stock. He told me he can hold one for me. I got there a few hours later. The drive was sitting right on the counter waiting for me. He answered all my questions about this type of drive, since it is a different model than my original which is now obsolete. The rep also answered some questions concerning putting an SSD drive in to a 7 year old computer. Very informative and concise. I will be back to that place for more things. They carry many types of computer products, and the prices are terrific. These guys are very good.
(Translated) With ubiquitous online store competition, Canada computers offers the best of both worlds. The prices are extremely competitive with Newegg, Amazon, NCIX, etc. And on top of that you can pick up your pieces locally for your project. It is the benchmark store for computer parts, look no further! (Original) Avec la concurrence des magasins en ligne omniprésente, Canada computers offre le meilleur des deux mondes. Les prix sont extrêmement compétitifs avec Newegg, Amazon, NCIX, etc. Et en plus de ça vous pouvez ramasser vos pièces localement pour votre projet. C'est le magasin de référence pour des pièces d'ordi, ne regardez pas plus loin!
(Translated) Made an appointment last week with an employee of the place for a school assignment I had to ask him questions arrive there the guy thought it was for an internship but when I told him to repeat that it was for an assignment from school he returned me to tell me that he had no time so I just moved for nothing serious you don't know how to do your job his ears his unclogged pi not say that you can if in the end you cannot ( the guy's name was shan) (Original) Pris un rendez-vous la semaine passer avec un employer de la place pour un devoir scolaire je devais lui poser des question arriver la bas le gars croyait que c’était pour un stage mais quand je lui est répéter que c’était pour un devoir d’école il ma retourner de bord pour me dire qu’il avait pas le temps donc je viens de me déplacer pour rien sérieux vous savez pas faire votre job les oreilles sa se débouche pi dit pas que tu peux si finalement tu peux pas (le nom du gars était shan)
Often cheaper than other places.
(Translated) Many choices and employ them who have served me to date know their business very well and I know because I am tech in computer science (Original) Beaucoup de choix et les employer qui m ont servit à date connaisse très bien leur affair et jle sais car je suis tech en informatique
Excelent customer service and prices are always competitive.
(Translated) This is the best place to buy computer parts. (Original) C est meilleur endroit pour acheter des pièces ordinateurs .
Everytime i go the staff is always really helpful and very nice. Great place especially for people building their computers they can price match with certain other stores too.
Great Customer Service!
Best place for computer, parts and advices
(Translated) What good comments for the Laval branch! Very good adviser (Nil) on the purchase of a PC, in order to adequately meet my specific needs. Excellent return policy! A huge thank you to the manager Olivier, who did everything to facilitate the exchange of the new Samsung screen, which had a pixel defect. Always available and eager to listen, an employee like no other, HAT! Thanks also to the manager, Shan, for whom customer service and customer satisfaction are a priority! Computer Canada, the reference in computing! (Original) Que de bons commentaires pour la succursale de Laval! Très bon conseiller( Nil) quant à l'achat d'un PC, afin de répondre adéquatement à mes besoins spécifiques. Excellente politique de retour! Un énorme merci au responsable Olivier, qui a tout fait pour faciliter l'échange de l'écran neuf Samsung, qui présentait un défaut au niveau des pixels. Toujours disponible et d'une grande écoute, un employé comme il s'en fait peu, CHAPEAU! Merci aussi au gérant, Shan, pour qui le service à la clientèle et la satisfaction du client sont une priorité! Ordinateur Canada, la référence en informatique!
Never buy online with them ... I lost 650$ because they didn't want to admit they never sent 2 of the 3 items I bought online... worst customer service I had in my life (by phone) I never had any problems with the store tho
Staff is amazing and very helpful. They helped me secure my RTX 3080 and Ryzen 5950x (required patience but definitely not there fault). They suggested good compromise when needed. Finally I paid for the PC build service and I do not regret …
Oh man did I save money over there. I started going all the time just to see what they have on sale. Staff is very novice, but if you know what you're looking for its the cheapest place to buy. Its like a cheaper best buy.
It's nice to have a brick and mortar place to go in this online world. The only suggestion I have is that they let you reserve in store from their site. Their online inventory is like any other, not super up to date, so I advise to call them before going, especially if the in store count is low.
(Translated) Good service, good price, good inventory. Very satisfied, better than buying online. (Original) Bon service , bon prix , bel inventaire. Très satisfaits, mieux qu acheter en ligne.
(Translated) Many choices but not large inventory on site. At least you can order online. …
(Translated) Very large selection at prices corresponding to the most common online retailants. An excellent alternative to ordering and delivery, especially for PC parts and supplies. (Original) Très grand sélection à des prix correspondants au detailants en ligne les plus communs. Une excellente alternative à la commande et livraison, particulièrement pour les pièces de PC et fournitures.
(Translated) Very Nice Computer Parts Store In The Montreal Area (Original) …
(Translated) The place for equipment in inventory and at a good price but worse customer service for staff at the checkout they seem to bother them not even able to say hello (Original) La place pour de l'équipement en inventaire et a bon prix mais pire service a la clientèle pourpersonnel a la caisse on semble les déranger meme pas capable de dire bonjour
(Translated) Poor customer service. 3 employees at the counter, not one who offered to answer my questions, I must interrupt them. Girl at the cash register, no hello, looking silly and no good day at the end. I had the taste to put my articles back and unscrew. Last time I was there thank you good evening. (Original) Service à la clientèle médiocre. 3 employés au comptoir, pas un qui s'offre pour répondre à mes questions, je dois les interrompre. Fille à la caisse, pas de bonjour, l'air bête et pas de bonne journée à la fin. J'ai eu le goût de remettre mes articles et decrisser. Dernière fois que j'y allais merci bonsoir.
Excellent customer service. But the choice of products is not so big
The only local retailer I buy from
Took my pc for repair and nothing was suggested apart from sending it to their main office with a 5 week delay. Took that same laptop to geek squad and the tech here is actually trying to fix it!
(Translated) Unable to contact them. They do not answer the phone and even hang up our call, regardless of the time of day. The service leaves much to be desired and I prefer to buy my parts elsewhere even if it costs me more. I do not recommend at all!! (Original) Impossible de les contacter. Ils ne répondent pas au téléphone et même qu'ils raccrochent notre appel et ce, peu importe le moment de la journée. Le service laisse vraiment à désirer et je préfères aller acheter mes pièces ailleurs même si ça me coûte plus cher. Je ne recommande pas du tout!!
(Translated) A lot of goods but do not be too eager because to meet a clerk it can be long even very long. (Original) Beaucoup de marchandises mais il ne faut pas être trop pressé car pour rencontrer un commis cela peut être long même très long.
6/30/2019 ???? I spent 400$ trying to get the parts I bought to fix my computer problems, nothing was done and the Technician didn't return my power cord ????
The staff is nice but it can be a long wait if you need help when the store is full.
Excellent service!
This is Disneyland for PC building enthusiasts.
Canadian Computers was a good store to deal with,. Now they are the worst in customer service. Bell is much better in comparison. I gave a laptop for repair. Over the course of about five months, they tell me it will cost a certain price, then call me in and say the price has changed and it will cost a higher amount and I have to pay the higher amount,in advance. Then two months pass, to be informed that they cannot get the part. They did offer a full refund, but when I went to collect it, they gave me hard time. The deposit was made on a credit card, that has been cancelled and they refused to accommodate the situation, saying it was illegal to give me cash or debit by bank account. I was dire need of the money because I had to pay another guy, the next day, to fix the laptop. I was asking the person's name in head office and their contact info and was not cooperative at all and she hung up on me
Decent deals and friends staff
(Translated) Good service and advice in reference to the purchase of 2 external 4TB hard drives (Original) Bon service et conseils en référence à l'achat de 2 disques durs externe 4TB
Doesn't have a variety of computer parts
(Translated) I mount all my computers there. The employees are passionate and really not salespeople. I recommend it 100%. (Original) Je monte tous mes ordinateurs la-bas. Les employés sont passionnés et vraiment pas des vendeurs. Je vous le recommande 100%.
(Translated) To build a computer this is the place you need, any available parts, monitor, motherboard, etc. (Original) Pour ce construire un ordinateur c'est l'endroit dont vous avez besoin, toute pièces disponible, moniteur, carte mère, boitié etc.
I had a bad motherboard and new I would likely have to get a New CPU. I talked to the manager and apologies I do not remember his name. He told me they had combo that included a new RTX 3090. I was not happy about the amount the combo was or the additional work after this that was needed. I had to replace the liquid cooler, new power supply for new GPU, the ram as well. I want to thank the team who was honest with me about what was going to work and not work. They did a great job, cleaning the inside of the case and got it working much better than it was before. Thank you!
(Translated) Special coupons when I went (Original) Des bon spéciaux quand je suis allé
This has to be the worst customer experience thus far, I have attempted to reach the store via phone for several days now without any luck. I understand you are busy helping in-store customers, but some of us simply cannot go there in person. I want to have an update on my order and it seems no one can help me, not the support line, the Facebook page, or by email. I'll change my rating when I actually get somewhere with them.
(Translated) The prices are either as everywhere or more expensive. Offers equal to other old ones. Interesting bundles not offered elsewhere, that's cool. Service level, I am not the warmest but they know what they are talking about so that compensates well. Whether for purchase advice or roadside assistance, I recommend. (3 stars: prices not aggressive enough compared to the competition) (Original) Les prix sont soient comme partout où soit plus chers. Des offres égales aux autres anciennes. Des bundles intéressant et non proposés ailleurs, ça c'est cool. Niveau service, ce je sont pas les plus chaleureux mais ils savent de quoi ils parlent donc ça compense bien. Que ce soit pour le conseil pour l'achat ou le service dépannage, je recommande. (3 étoiles: prix pas assez agressifs par rapport a la concurrence)
They have a lot of stuff but the sellers are mostly crappy
Pro: good service in store. Good prices and good inventory. Good website. Con: sometimes hard to reach by phone
(Translated) Good. Good price at times. Must shopped (Original) …
Friendly staff! They know their stuff.
Had an amazing experience with Zack on the weekend. Came i with what Asus told me was a faulty motherboard and he fixed in quickly. I highly recommend coming here for your computer needs, I know we will from now on.
Good store and great advice. I had forgotten what real costumer service was like vs Amazon reviews ????
Very helpful staff
Underrated computer/part spot.
(Translated) After two attempts, they were unable to diagnose my problem. I had to go to another computer shop to receive a service that met my expectations. I do not recommend it. (Original) Après deux reprises, ils n’ont pas été capable de diagnostiquer mon problème. J’ai du aller dans un autre computer shop pour recevoir un service à la hauteur de mes attentes. Je ne le vous conseille pas.
Good prices.
(Translated) Good selection on the spot, horrible return policy. Good option if you can not wait (Original) Bonne sélection sur place, politique de retour horrible. Bonne option si vous ne pouvez pas attendre
doesnt answer their phone
If only the employees were a bit more friendly... A quick store for those who knows what they want to buy instead of going online ordering their computer parts and peripherals.
(Translated) Qualified and friendly staff. There is everything in terms of computer hardware. (Original) Personnel qualifié et sympathique. On y trouve tout en matière de matériel informatique.
(Translated) I just loved the employers the store the site very good they found me everything I wanted for my personal pc (Original) J’ai tout simplement adoré les employers le magasin le site très bon il m’ont trouvé tout ce que je voulais pour mon pc personnel
(Translated) No service and the employees did not really know their stuff. I may have been unlucky, but for the moment his merit is worth it. (Original) Pas de service et les employés ne savait pas vraiment leurs affaires. J'ai peut être été malchanceux, mais pour le moment sa mérite se que ça mérite.
Staff is rough, you cannot buy parts individually and you must pay extra to not just have parts but MUST have your computer built there as a service. Aside from that, there are a lot of gaming accessories such as mice, keyboards, etc.
(Translated) Good products, good price, a little slow for the service but still effective. (Original) Bon produits, bon prix, un peu lent pour le service mais tout de même efficace .
Bad service
(Translated) Good price, good quality, good service but a little lack of department maintenance, lots of empty shelves ???? damage, more sales possible if it's full in my opinion ???? (Original) Bon prix, bonne qualité, bon service mais manque un peux dentretien des rayon, beaucoup de tablette vide ???? dommage, plus de vente possible si c'est plein selon moi ????
(Translated) I went to buy myself a PC and a laptop, wait outside outside to be told 20 minutes later that the store is not open for shopping, only for "pick up". I went to the Best Buy next door, he let us in and I spent $ 2300. (Original) Je suis allé pour m'acheter un PC et un laptop, attend en ligne à l'extérieur pour me faire dire 20 minutes plus tard que le magasin n'est pas ouvert au magasinage, seulement pour les "pick up". Je suis allé au Best Buy à coté, lui ils nous laisse entré et j'ai dépensé 2300$.
(Translated) The first time I was there with my boyfriend, we had excellent service, with Chester. Second time, to make a refund, we had a dry, arrogant employee and told us that we were 'misinformed' when we asked for information ... It was not super pleasant. We will come back, of course, but we will avoid the employee. (Original) Première fois que j'y suis été avec mon copain, on a eu un service excellent, avec Chester. Deuxième fois, pour effectuer un remboursement, nous avons eu un employé sec, arrogant et nous a dit que nous étions 'mal informé' justement quand on demandait de l'information... Ce n'était pas super agréable. Nous allons revenir, bien sur, mais nous allons éviter l'employé.
(Translated) Very specialized center with a good inventory. The employees are friendly and know their business. (Original) Centre très spécialisé avec un bel inventaire. Les employés sont sympatique et connaissent leur affaire.
(Translated) Good price, very fast and the choice is more than interesting. The staff would benefit from being a little warmer. (Original) Bon prix, très rapide et le choix est plus qu'intéressant. Le personnel aurait avantage à être un peu plus chaleureux.
It has everything about computers. It is really ornganized and the staff are really helpfull and kind. The only reason im giving it 4 starsis because the prices are really up the sky. IT is expensive compared to other tech-shops
that guy adam is really cool wow
Best place for computers parts ! Especially wort it to buy your computer case and save shipping cost!
Only the best computer brick and mortar store left in Canada.
Great place, excellent staff, super prices!
(Translated) Only good service and knowledge of computer products, guys know their stuff and the price is quite affordable, the most interesting is that they know the right products for you, experts thank you very much (Original) Que du bon service et la connaissance des produits pour ordinateurs , les gars connaissent leurs travail et le prix est assez abordable , le plus intéressent est qu'il connaissent les produits qu'il te faut , des experts merci beaucoup
(Translated) Speed of service can vary, but ... The quantity of material is present, the quality of products too and everything is in its place! The employees know their field quite well even if there are some errors here or there. Otherwise prices are much more affordable than anywhere else. (Original) Rapidité du service peut varier, mais bon... La quantité de matériel est présente, la qualité des produits aussi et tout est à sa place ! Les employés connaissent assez bien leur domaine même s'il y a quelques erreurs par ci ou par là. Sinon les prix sont bien plus abordables que n'importe où ailleurs.
(Translated) Prices are good ... The service is good when they have time ... otherwise very frustrating and worthy of a flea market. When I see that the guy who goes up and repairs the computers must make the case because of a rush (of 3 customers), I tell myself that I never buy a computer mounted there. Employees have a clear knowledge of computers, but there is obviously a problem with management. I put some pieces aside and planned to build a complete system there, but when I was there I was told that they were already reserved for another client. I am offered products with similar performance, but more expensive that make light. I bought somewhere else and I do not think I'll go back to this branch. (Original) Les prix sont bons... Le service est bon quand ils ont du temps... Sinon très frustrant et digne d'un marché aux puces. Quand je vois que le gars qui monte et répare les ordinateurs doit faire de la caisse à cause d'un rush (de 3 clients), je me dis que jamais je n'achèterais un ordi monté là-bas. Les employés connaissent clairement l'informatique, mais il y a visiblement un problème au niveau de la gestion. J'ai mis des pièces de côté et j'avais l'intention de me monter un système complet là-bas, mais rendu sur place on me dit qu'elles étaient déjà réservées à un autre client. On me propose des produits aux performances semblables, mais plus chers qui font de la lumière. J'ai acheté ailleurs et je ne pense pas retourner à cette succursale.
(Translated) I was well received on my 2 visits, and some specials are very competitive. (Original) J'ai été bien accueilli lors de mes 2 visites, et certains spéciaux sont très concurrentiels.
bon service client
Covid or No Covid Service is still close to zero and the website lacks serious information like the store not actually being opened and everything needing to be ordered in advance. Clearly not enough staff to handle demand and clearly the staff lacks the training, genre.
Lots of stuff for the techie
(Translated) Not very strong no ink for my printer maybe after, because they are not unwrapped told me the girl who works there (Original) Pas très fort pas d'encre pour mon imprimante peut-être après, car elles ne sont pas déballer m'a dit la fille qui travaille là
best place to go for computer parts
Resourceful
I wish they have more information and products on display.
You need something computer related? They got you covered... And they know their stuff
(Translated) Professional and fast service. The prices are good with a lot of specials. The choice is incredible. (Original) Service professionnel et rapide. Les prix sont bon avec beaucoup de spéciaux. Le choix est incroyable.
This is where I go for computers and parts
(Translated) I bought 3 items from this store, 1 of the 3 items has been opened. Unfortunately I had not bought the right brand (it was for my girlfriend). I therefore respect the 15-day return policy for a refund on an unopened item and I keep the one I opened at home. The employee asked me if I had opened the items and I told her no. So she proceeded to ask another employee whether the package had been opened or not. (I just told him no). The employee will then ask another employee if the package has been opened or not, To then offer me my refund with a "restock penalty" of 5% on the initial price I paid with as an excuse " we believe it was opened. " so is that the store's policy? suspect your customers of a liar, when the product was beautiful and well sealed? very embarrassing as a situation and disrespectful. (Original) J'ai acheté 3 articles dans ce magasin, 1 des 3 articles à été ouvert. Malheureusement je n'avais pas acheter la bonne marque (c'était pour ma copine). J'ai donc respecter la politique de retour du 15 jours pour un remboursement sur article non ouvert et j'ai garder celui que j'ai ouvert à la maison. L'employée m'a demander si j'avais ouvert les articles et je lui est dit que non. Elle a donc procéder à demander à un autre employé si le paquet avait été ouvert ou non. (Je vien de lui affirmer que non). L'employé vas ensuite demander à d'autre employé si le paquet à été ouvert ou non, Pour ensuite m'offrir mon remboursement avec une "pénalité de restock" de 5% sur le prix initial que j'ai payer avec comme excuse "on croit que ça l'a été ouvert." donc c'est ça la politique du magasin? soupçonner vos clients de menteur, quand le produit était belle et bien sealed? très gênant comme situation et irrespectueux.
Super friendly people! Very professional people. They didn’t recommend me the most expensive item but instead one that will satisfy my needs. Great experience there 11/10
(Translated) Often better on Amazon for the price and I was entitled to an allo of a seller who does not even know stopped it must not give any commission (Original) Souvent mieux sur Amazon pour le prix et j'ai eu droit à un allo d'un vendeur qui ne sait même pas arrêté ça doit pas donner de commission
(Translated) Miserable experience, if I would have been the manager that evening there they would have done that would put a solid door. Thank you good night. (Original) Expérience misérable ,si j'aurais été le gérant cette soirée là ils y en auraient qui saurait fait mettre à porte solide . Merci, bonsoir.
Love this place. Need to go back again. Better then the one downtown.
Good selection of computers and accessories. The staff are helpful but could be more friendlier.
good price
Helpful
Decent place to find the best priced hardware and equipment for all your computer needs. Service is often lacking so never be in a rush when coming to this place and you have a question
Don’t shop here! They raised they’re price like crazy!!! I spent 140$ on a case that on Amazon prime sells for 80$ Canadians never and say never going back in this place!!!! After I spent 6000$ This summer, imagine the profits they made on …
Sold me a damaged monitor and refused to do anything about it
It's a great place for computer needs. I went there twice for computer parts and although I knew in advance what I wanted, I was glad to be served by someone who actually knew what he was talking about and was eager to share great advice.
Very competitive prices. Goood service great staff
(Translated) They answered the phone in times of COVID, it's worth 5 stars! (Original) Ils ont répondu au téléphone en temps de COVID, ça vaut 5 étoiles !
(Translated) Good variety, good service, competitive price. Purchase a 4k dell ipl 28 "screen at $ 635 while a wholesale office $ 900. (Original) Bonne variété, bon service, prix concurrentiel. Achat d'un écran 4k dell ipl 28" à 635$ alors que bureau en gros 900$.
Very good selection of reasonably priced computer hardware. Friendly and helpful customer service.
Good service! they the clerk was able to answer my questions and give me advises! fast service too !
(Translated) After a mixed experience at Computer Canada on West Island I went to this one where I received a great welcome. The salesperson I dealt with was very friendly and full of good, honest advice. A great experience, very satisfied with my purchases! (Original) Après une expérience mitigé au Computer Canada de West Island je me suis rendu à celui-ci où j'ai recu une super accueil. Le vendeur avec qui j'ai traité était très sympatique et plein de bons et honnêtes conseils. Une super expérience, très satisfait de mes achats !
(Translated) Absolutely horrible customer service (Buy online). Talking to a human for support is a frustrating challenge. I am absolutely unable to obtain the reimbursement for price protection that they are supposed to make, despite the opening of 2 complaint tickets. They close complaint tickets before it is even resolved. The only time I got an answer, they more or less said: the check is in the mail ... and it's been 2 months! (Original) Service à la clientèle absolument horrible (Achat en ligne). Parler à un humain pour du support est un challenge frustrant. Je suis absolument incapable d'obtenir le remboursement pour protection de prix qu'ils sont supposé faire et ce, malgré l'ouverture de 2 billets de plaintes. Ils ferment les billets de plaintes avant même que çà soit réglé. La seule fois que j'ai eu une réponse, il ont plus ou moins dit: le chèque est à la poste...et ça fait 2 mois!
Great store for all your computer and electronics needs. Good return policy and fast shipping online. They have great weekly deals.
Nice service
(Translated) price much more expensive than online, store leaves a lot to be desired not much budget for comfort and decoration (Original) prix beaucoup plus cher que en ligne, magasin laisse a désirer pas beaucoup de budget pour les confort et déco
(Translated) Lots of parts in stock on site, otherwise they will come from another store (1 week max) They are very busy, but when necessary they take the time necessary for your questions. Financing possible and competitive price, if you search well, some parts are cheaper than on the net, because they sometimes have special coupons. Certainly this complaint of a service can be courteous, I did not have this problem and even the opposite (a lot of fun with the technician to speak electronics!) I strongly recommend it! (Original) Beaucoup de pièces en inventaire sur place, sinon ils vont faire venir d'un autre magasin (1 semaine max) Ils sont très occupé, mais quand il faut ils prennent le temps nescessaire pour vos questions. Financement possible et prix compétitif, si vous chercher bien, certaine pieces sont moins cher que sur le net, car ils ont de bon spéciaux parfois. Certain ce plaind d'un service peut courtois, je n'ai pas eu ce problème et même le contraire (pas mal de fun avec le technicien à parler electronique!) Je le conseille fortement !
Great place, great prices, only cons is the formation of some of the employees. Some of them knows a lot but also some of them don't know anything and they are afraid to say it so they tell you what they think to be true even if it's not.
Great service with competitive prices. Better than the larger competition.
Oufffff I personally think that this is the best by far computer store in Quebec. Great and quick service. I don't want to compare cough cough "Staples" who were asking me for 47$ to leave my laptop with them so they can check the problem and there was no checking to do just change the power adapter that only cost me 24$ at Ordinateur Canada. Seriously if you want to built, repair or buy a computer this is the place to go!!!
(Translated) Customer service is excellent. I bought a computer that stopped booting after about 20 days. Since I had bought the computer in another city, I was not sure if I could have it repaired in Montreal. Fortunately, the agent I spoke to on the phone advised me that I could have the computer repaired at any Canada Computers store. There was no wait on the phone and the agent was very knowledgeable. She was able to answer all of my questions. Then when I got to the store the repairs only took an hour. I was able to leave with my computer the same day. The technician quickly discovered the problem and immediately replaced the faulty part. I didn't expect to be able to leave with my computer the same day, but I was pleasantly surprised. I highly recommend this store their customer service is impeccable and their employees are very skillful. (Original) Le service à la clientèle est excellent. J'ai acheté un ordinateur qui a cessé de démarré après environ 20 jours. Puisque j'avais acheté l'ordinateur dans une autre ville, je n'étais pas certain si je pouvais le faire réparer à Montréal. Heureusement, l'agente à qui j'ai parlé au téléphone m'a indiqué que je pouvais faire réparer l'ordinateur dans n'importe quel magasin Canada Computers. Il n'y avait aucune attente au téléphone et l'agente était très bien informée. Elle a pu répondre à toutes mes questions. Ensuite, lorsque je suis arrivé au magasin, les réparations n'ont durées qu'une heure. J'ai pu repartir avec mon ordinateur la même journée. Le technicien a rapidement découvert le problème et il a immédiatement remplacé la pièce défectueuse. Je ne m'attendais pas à pouvoir partir avec mon ordinateur le jour même, mais j'ai été agréablement surpris. Je recommande très fortement ce magasin leur service à la clientèle est impeccable et leurs employés sont très habiles.
(Translated) I don't know if it's made the standard ?? I go to the store to buy a laptop ... They answer me: a nice seller answers me, we have nothing on display so go to our site and when you have chosen what you want, come back here and get it ??? This is exactly the advice I needed to buy myself a laptop. ???? (Original) Je ne sais pas si c'est rendu la norme?? Je me présente en magasin pour m'acheter un portable... On me répond: un gentil vendeur me répond ,nous avons rien en display alors allez sur notre site et quand vous aurez choisi ce que vous voulez, revenez ici le chercher ??? C'est exactement les conseils que j'avais besoin pour m'acheter un portable. ????
(Translated) Always been there to mount the computers of my clients but since the new manager I do not know if it's his title (the guy with the little affro) I changed my place (I go West Island). He (the new manager) did not accept the price match and the worst of the worst: I was paid my order with my debit card, I was doing my PIN and the "cheap manager" arrived canceled the transaction and asked the seller if he had offered me their guarantee. I said I do not want it but it forced the seller to ask me. I miss the time that Patesh had this role. More what it was (Original) Toujours été là pour monter les ordis de mes clients mais depuis que le nouveau gérant je ne sais pas si c'est son titre (le gars avec le petit affro) j'ai changé de place (je vais West Island). Il (le nouveau gérant ) n'accepte pu les price match et le pire des pire : j'allais payé ma commande avec ma carte débit, j'étais en train de faire mon NIP et le "gérant cheap" est arrivé a annulé la transaction et a demandé au vendeur si il m'avait offert leur garantie. J'ai dit j'en veux pas mais il forcé le vendeur à me le demander. Je m'ennuie de l'époque que Patesh avait ce rôle. Plus ce que c'était
(Translated) No follow-up on orders. It is impossible to call because they no longer answer the phone. We are in the midst of a pandemic, it's like no time to travel for a 2-minute info. On my order. (Original) Aucun suivi sur les commandes. Il est impossible d'appeller car ils ne répondent plus au téléphone. On est en pleine pandémie, c'est comme pas le temps de se déplacer pour un info de 2 min. Sur ma commande.
Good staff, stock level on their website is really accurate not like some other places.
Ok
(Translated) In my opinion, the best computer store in Quebec. Large inventory of all major brands. Online and in-store. In addition, they match the prices of competitors, unbeatable prices! (Original) À mon avis, le meilleur magasin d'ordinateur au Québec. Grand inventaire de toutes les marques importantes. En ligne et en magasin. De plus, ils égalent les prix des compétiteurs, prix imbattables!
better than the one on des sources but they dont have everything you really want but their inventory is quite diverse especially for gaming needs
(Translated) no communication on the opening of the store order and receive a confirmation email many people do not have an order and lengthens the queue ... well done ! (Original) aucune communication sur l'ouverture du magasin il faut commander et recevoir un email de confirmation beaucoup de gens n'ont pas de commande et ralonge la file d'attente... bravo !
Matching prices as Amazon. Well, if you can't wait for delivery!!!
Great inventory of things they actually have in stock, if you go there knowing what you want this is the place. Sadly the staff seems mismanaged and lacking of actual hardware knowledge.
Very good place to shop for pc components and others. Price are very good, knowledgeable staff and very good customer service.
It's a toy store.
I always got good service there. The staff is knowledgeable too which is rare in this day and age. My last visit was for support with a hard drive failure containing very important files that I needed to deliver rush. The staff went above and beyond my expectations to help me. You guys rock!
Store has ok pricing and stocks allot of hardware you would typically need. Staff is very hit and miss, a mix of feeling that they really aren't all about customer service and trying to sell you something inexpensive first without finding out your needs in more detail and recommending the appropriate solution or brand. Go if you know what you are looking for ahead of time.
(Translated) The place you need to find all your computer parts, very wide choice (Original) L'endroit qu'il vous faut pour trouver toutes vos pièces d'ordinateur, très grand choix
(Translated) Pre-order a GPU for almost $ 1000. I try to call for news it never answers absolutely never. Unbelievable that such a large company cannot afford a voicemail. (Original) Pré commander un GPU pour presque 1000$. J'essaye d'appeler pour avoir des nouvelles ça ne répond jamais absolument jamais. Incroyable qu'une aussi grosse compagnie ne puisse pas se permettre une boîte vocale.
(Translated) I had an excellent service with Canada Computer Laval. The personal setting is nice and every employee looks after his clients. I had a huge problem with Montreal, and the Laval store was willing to take care of my case and I had nothing to pay. Another branch (Montreal) had sold me a used computer that had been returned for "Blue Screen and too slow" while the Montreal seller told me it was new and in perfect condition. By chance I took the guarantee. The bugs were chained with this computer and I went to file it 2 times for repair. So I went to Laval, and they took care of it professionally, but always keeping my heart in my listening. A repairer named Sebastien first offered me his help by contacting his manager Srish Shan. It is a pleasure to contact the necessary authorities and followed the steps step by step to help me. They could exchange the computer for a new one and it works. Thank you Canada Computer Laval! :) (Original) J'ai eu un excellent service avec Canada Computer Laval. Le cadre personnel est agréable et chaque employés s'occupent bien de ses clients. J'ai eu un problème énorme avec Montréal, et le magasin de Laval a bien voulu s'occuper de mon cas et je n'ai rien eu a débourser. Une autre succursale (Montréal) m'avait vendu un ordinateur usagé qui avait été retourné pour cause: "Blue Screen et trop lent" alors que le vendeur de Montréal m'a affirmé qu'il était neuf et en parfait état. Par chance j'ai pris la garantie. Les bugs s'enchaînaient avec cet ordinateur et je suis allé le déposer 2 fois pour réparation. Je suis donc allé voir Laval, et ils s'en sont occupé de façon professionnel, mais gardant toujours le cœur à mon écoute. Un réparateur répondant au nom de Sébastien m'a offert son aide en premier en contactant son gérant Srish Shan. Celui ci c'est fait un plaisir de contacter les autorités nécessaires et a suivi les démarches pas à pas pour m'aider. Ils ont pu m'échanger l'ordinateur contre un neuf et qui fonctionne. Merci Canada Computer Laval! :)
Good service
Very good service and good customer relation
Deals are slightly better than in-stores merchandise from big brands such as BestBuy. There are many products. But the place interior is a bit shabby and the ambiance off. Friendly staff but there could be more on floor people.
My personal experience was very good at the store, but not all staff is equally qualified which is normal, I suppose. I have no personal experience with the post-sale service, but I heard that this …
(Translated) Excellent service from the employees but I'm still hungry for inventory on hand. (Original) Excellent service des employés mais je reste sur ma faim pour ce qui est de l'inventaire en main.
(Translated) At the entrance the employees look at you without greeting but the service was great the seller helped us very well and served! (Original) A l'entrée les employés te regarde sans salutation mais le service etait super le vendeur nous a très bien aide et servie !
(Translated) We are always well served and produced at a good price, good quality. I recommend. (Original) On est toujours bien servi et produit à bon prix bonne qualité. Je recommande.
Ok
(Translated) After waiting for ¾ hour in the sun when on the network the opening time is 9am and it opens at 10am and you learn that you have to buy online! They lost a client! Void as a store. (Original) Après avoir attendu ¾ heure au soleil quand sur le réseau l'heure d'ouverture est 9h et qu'il ouvre a 10h et tu apprends qu'il faut acheter en ligne! Ils ont perdu un client! Nul comme magasin.
Always « Out Of Stock « nothing in stock Prices are ok but not wow
Staff did not aid me instead assuming I was attempting to steal. no service, just suspicion.
Great selection for technicians
(Translated) Lots of equipment for all tastes! If you have money to spend on electronic gadgets but still don't know what to take, this is the place! (Original) Beaucoup beaucoup de matériel pour tous les goûts! Si vous avez de l'argent à dépenser dans les gadgets électroniques mais que vous ne savez pas encore quoi prendre, c'est l'endroit idéal!
find everything i need to build up my computer!
I love this place they usually have good price compared to other known computer parts shop plus they have a big variety of tech stuff to fill your needs
I went there to find the last piece for my new gaming rig. The staff was kind enough and able to answer all my questions
Always find what you are looking for with good service and good sales.
(Translated) Electronics store specializing in everything you need! (Original) Magasin d'électronique spécialisé dans tout ce que vous avez besoin !
Perfect service.
(Translated) I still prefer Neweggs for the price. On the other hand, if you need live, they have the part in stock. (Original) Je préfère encore Neweggs pour les prix. Par contre, si tu as besoin live, ils ont la pièce en stock.
(Translated) Do not even know the difference between an English keyboard and a French keyboard. I was told that it was in the Windows settings that I was changing this. (Original) Ne savent même pas faire la différence entre un clavier anglais et un clavier français. On m'a dit que c'était dans les setting Windows que je changeais ça.
Catherine helped out with price matching, great service and easy to work with.
good service, questions where answered and the stock they hold is very respectable, they can order what they dont have in store so you end up having your needs fulfilled
(Translated) To find deals, this is THE place. The clerks, when you find one, listen and know what they are talking about! (Original) Pour trouver des aubaines, c'est LA place. Les commis, quand on en trouve un, sont à l'écoute et savent de quoi ils parlent!
Ok Great service, good price!
Lousy service. The employees prioritize chatting between themselves rather than serving their costumers properly.
No one there to help
I decided to order something online since they are not letting people in despite being an in person store.. to then receive a phone call that they cannot sell me the product, when their website said they had it in stock at the respective location. What is puzzling is that they didn't say it was out of stock, they just said they cannot sell it to me.. Looks like Amazon will be getting the sale once again.
(Translated) Either the employee is new and does not know all the rules or this is what the manager told him to say: 15 days exchange or credit note if the box is not opened. 15 days for a defective part ....... it is indeed registered 30 days on the website .. COVID-19 or not where does this rule come from for the Laval branch? Brossard, WestIsland ... I was answered 30 days as the site mentions. (Original) Soit l'employé est nouveau et ne connait pas toutes les règles ou bien c'est bien ce que le gérant lui a dit de dire: 15 jours échange ou note de crédit si la boîte n'est pas ouverte. 15 jours pour une pièce défectueuse....... c'est bel et bien inscrit 30 jours sur le site web.. COVID-19 ou pas d'où vient cette règle là pour la succursale de Laval? Brossard, WestIsland... on m'a répondu 30 jours comme le site le mentionne.
(Translated) Order made online, time for long availability and when recovering incomplete order (Original) Commande fait en ligne, temps pour disponibilité long et lors de la récupération commande incomplète
Terrible customer service ...they lure you in with the deals they have on the web but 90%of the time they dont even have the item in stock.
The employees are really nice and helpfull there!!!
Great place for geek
Alright of a store but if possible visit the other Canada computers instead. This one has less stock, higher prices in pretty much everything (even the fans are 1$ higher each, led strips 2$, cases 10$+, they mark everything up) and on top of that they oversell to customers, one thing I didn't notice at other Canada Computers. Also it's been two days I call 2-3 timea a day to find availability on items (website sock isn't reliable) and they just won't pickup the phone? Managed to get through and I was out on hold before talking and then hung up on 5 mins later. I'll just go to the one in rive-sud
Best place for computer parts
Pretty good store, except they didn't follow the politicque d'exactitude des prix... I don't like it when companies don't follow the law and get away with it, especially when its for small amounts like $5-$10 cause they know nobody is going to file a complaint for that.
overpriced
(Translated) super good service and thanks again to the technician who solved my problem within 1 hour when micro dicks told me that it would take at least 5 days (completely ridiculous). Thanks again to the whole ordi canada???????? team (Original) super bon service et merci encore au technicien qui a résolu mon problème en dedans de 1 heure alors que micro bites me disait que ca allait prendre au moins 5 jours ( complètement ridicule ) . Merci encore a toute l'équipe de ordi canada????????
Great service
Excellent place! We got there because we had problem with our computer and the seller that was there, Zack, help us, he was nice, courteous and very professional ! He went all his way to help us. It will be our new place for computer!
Great place to buy what you need. Great employees that gives great recommendations
They have a lot of stuff in stock , staff is great
(Translated) Best place in town for computer parts (Original) Meilleure place en ville pour les pièces d'ordinateur
(Translated) Never answer the phone Try to find out if they have a specific connector. Must move me to realize that he does not have it. (Original) Ne répond jamais au téléphone. Tente de savoir si ils ont un connecteur spécifique. Doit me déplacer pour réaliser qu'il l'ont pas.
(Translated) call, call and call back good luck no one answers you go into the store not too busy calling you and you will find that no one dares even look at the phone my last 2 hours of driving home !! after his complaint that we buy on Amazon we have more service at least (Original) appeler , appeler et rappeler bonne chance personne ne vous répond vous aller dans le magasin pas trop trop occuper vous appeler et vous constaterez que personne n’ose même regarder le téléphone mon dernier 2h de route chez vous !! après sa chiale qu’on achète sur Amazon on a plus de service au moin
Great !
(Translated) These good place and it has everything for electronics but they respect the obligation of the language so the French in Quebec on their site and when we send e-mails (Original) Ces bien comme endroit et il a tout pour l'électronique mais ils respecte l'obligation de la langue donc le français au Québec sur leurs site et lorsqu'il nous envoi des courriels
Nice staff and good selections for enthusiasts
(Translated) I stopped by to change the fan on my laptop. Without having cost the time to inspect the device, I was told that it is $ 150 for labor, $ 30 to change the fan and that I would be taken care of after a customer who had arrived before me. Fortunately, I ran out of patience and left. I visited another store. After inspecting it and passing tests, I was told that it was just necessary to add a little oil. They charged me $ 91. (Original) Je suis passé pour changer la fan de ma laptop. Sans avoir prix le temps de d'inspecter l'appareil, on me dit que c'est 150$ pour la main-d'oeuvre, 30$ pour changer la fan et qu'on allait s'occuper de moi après un client qui était arrivé avant moi. Heureusement, jai manqué de patience et je suis parti. j'ai visité un autre magasin. Après l'avoir inspecté et passé des testes, on me dit qu'il fallait juste mettre un peu d'huile. Ils m'ont chargé 91$.
(Translated) Does not respect the law on the posted price policy. There was an error on the price displayed and the one charged at checkout. When I informed the clerk he only removed the faulty label from the shelf and refused to sell the product at the displayed price (difference of $ 20) and Quebec law requires the merchant to have an additional discount of $ 10 as compensation. I left without buying the product, not the desire to persist with the clerk. (Original) Ne respecte pas la loi sur la politique des prix affichés. Il y avais une erreur sur le prix afficher et celui chargé a la caisse. Lorsque j'ai avisé le commis il a seulement retiré l'étiquettes fautive de l'étagère et a refusé de vendre le produit au prix affiché (différence de 20$) et la loi du Québec oblige le commerçant a un rabais additionnel de 10$ comme dédommagement. J'ai quitté sans acheter le produit, pas le gout de m'obstiner avec le commis.
(Translated) For my first store visit to Laval, I can only emphasize the very courteous and very professional service (They give customers enough time and they listen to them well!). The employee who helped me is very well trained and perfectly masters his job! I shopped directly from them. The prices are very competitive and much cheaper than at Best But and Bureau En Gros (whatever the nature of the purchases). (Original) Pour ma première visite en magasin à Laval, je ne peux souligner que le service très courtois et très professionnel (Ils donnent assez de temps aux clients et ils les écoutent bien!). L'employé qui m'a aidé est très bien formé et maitrise parfaitement sa job! J'ai directement magasiné de chez eux. Les prix sont très compétitifs et beaucoup moins chers que chez Best But et Bureau En Gros (quelque soit la nature des achats).
(Translated) Great staff, they were able to help me with my questions. They had all the parts in store that I needed. (Original) Super staff, ils ont pu m'aider avec mes questions. Ils avaient toutes les pièces en magasin que j'avais besoin.
Everything you need at lower prices
Best store ever, manager is so nice, employee are also very nice and helpful, i would recommend anyone to go there, just to learn about computer parts. AWESOME
(Translated) Trouble package order from them. I do not recommend. Minimum 1 week have answers to questions and people on the spot are of no help. (Original) Paquet de trouble commander chez eux. Je je recommande pas. Mimimum 1semaine avoir des reponses aux questions et les personnes surplace ne sont daucune aide.
Great computer store with cheaper price than other big retail competitor.
(Translated) We find what we are looking for at the variable price always good discounts an excellent service but a little too inclined to sell you the A1 product which costs you 1 arm (Original) On trouve ce que l'on cherche au prix variable toujours des bon rabais un service excellent mais un peu trop porté a vous vendre le produit A1 qui vous coûte 1 bras
Super service and good prices
(Translated) I submitted my computer for repair to replace my start button which no longer worked. The service that was offered to me throughout the repair was very long and I was never "updated", the service was non-existent. I had to call several times to check on the progress and nothing was done. Finally, on a phone call they told me that the file had "fallen between two chairs." They didn't charge me for the repair, but I paid for the part. I passed all of my college finals and the start of my summer school without a laptop. (Original) J’ai déposé mon ordinateur pour réparation pour remplacer mon bouton de démarrage qui ne fonctionnait plus. Le service qui m’a été offert tout au long de la réparation était très long et on ne m’a jamais fait de « update », le service était inexistant. J’ai dû appeler plusieurs fois pour connaître l’avancement et rien n’avait été fait. Finalement, lors d’un appel ils m’ont dit que le dossier avait « tombé entre deux chaises ». Ils ne m’ont pas chargé les frais de réparation, mais j’ai payé pour la pièce. J’ai passé tous mes finaux universitaires et le début de mes cours d’été sans laptop.
(Translated) "Final sale" on SSDs because there is covid-19?!? (Original) "Vente finale" sur les disques SSD parce qu'il y a le covid-19 ?!?
This store shouldn't be getting such a bad rating, but their head office should. Service at this store is excellent, but if you need customer support and you need to go through the phone service, good luck. I have called 4 times now and the wait times are between 30mins to 1 hour and a half to speak to someone. I sent multiple emails and never got any answer back. Even though I purchased for many thousands of dollars from them, I can't seem to get service back for something as simple as a non working NVidia game code. Very frustrating
(Translated) Like several other reviews, I had difficulty speaking with anyone. The line was ringing busy instead of putting me on hold so I had to try several times at different times. On the other hand, when I managed to speak with an employee, he helped me very well. Efficient in-store pickup service: ready an hour after I make an online reservation. (Original) Comme plusieurs autres commentaires, j'ai eu de la difficulté à parler avec quelqu'un. La ligne sonnait occupée au lieu de me mettre en attente alors j'ai dû essayer plusieurs fois à différents moments. Par contre, quand j'ai réussi à parler avec un employé, il m'a très bien aidé. Service de ramassage en magasin efficace: prêt une heure après ma réservation en ligne.
Knowledgable, quick, efficient and friendly service.
(Translated) For this type of store, there is a lot in stock despite everything with very good competitive prices Thank you very much for existing to keep the competition alive in this area! (Original) Pour ce type de magasin, il y a beaucoup en stock malgré tout avec très bon prix compétitifs Merci bien d'exister pour faire vivre la compétition dans ce domaine!
(Translated) FOR LAVAL Service of .... Managing even more ... All of the old employees from Radio shack GOOD LUCK !!! (Original) POUR LAVAL Service de .... Gérant encore plus de .... Toute des anciens employer de chez Radio shack BONNE CHANCE !!!
I am very thankfull to Mathew who paid a time on my particular inquiery. This place have friendly staff and honest prices relatively to MicriBytes. At Micro Bytes on used parts inquery they said: - Price depends on part it self and WHO IS A BUYER! SOMETIME USED PARTS CAN BE SOLD MORE EXPENSIVE THAN NEW! That mean to me at MicroBytes if they see a "dumb" buyer no doubt how he will be treated. .
Long line and terrible service.
Quickly solved 2 problems and got answers for alternative option
Meh that's all I have to say
The incompetence of both staff and management is UNIMAGINABLE. I recall and still hold all the documentation from a dispute I had over exchanging a motherboard for a different model. I ordered parts for a full build from the Canada Computers website and had the parts meant to be shipped to my place. Instead of arriving to my place, they called me and asked me to drive an hour and a half to the shipping warehouse holding location to pick up the package. Once I retrieved the package, I went straight to their retail store in Laval to exchange the motherboard for a different model. With the shipping box containing all the pieces still UNOPENED, the technician and I took the motherboard out in front of the counter and inspected the pins. He told me everything was good and took the box to the back to have it shipped back to the headquarters elsewhere. They then message me saying they won't be refunding me the cost for the motherboard due to bent pins and it is now my problem. I filed a dispute with Paypal for lack of explanation why the refund was not accepted despite the technician explicitly saying the motherboard is in mint condition, accepted it, sent it out for shipping, and all of suddenly claim that none of this ever happened despite saying that they have "surveillance equipment". And somehow, I'm still wondering why was this part not considered DOA? Do they not care if the part is defective and simply ditch in on customers? Absolutely terrible from the retail store to the website customer online department. This rating couldn't have been possible without the help of the service rep Jackie who dodged every single question, statement, and detail of the situation and somehow spun the situation around by reinforcing the positivity that the refund passed succesfully despite his every attempt at blocking me from exchanging one stupid component. I'll stick to NCIX.
The asian dude at the counter is very helpful thanks! Great variety of products!
(Translated) Amazing commercial and technical services! I highly recommend, super lovable, always ready to find a solution. Really a very good place. (Original) Amazing commercial and technical services ! Je recommande vivement, super aimable, toujours prêt àa trouver une solution. Vraiment une très bonne place.
Bought a tablet yesterday. Got the demo model. They told me I will can easily reset but I am not able to. I have been calling for a day and nobody picking up. Day 2: still nobody picking up the phone. 1 week later: still can't reach them via phone.
(Translated) Lots of stock !! My son found what he was looking for !! ???? (Original) Beaucoup de stock!! Mon fils a trouvé ce qu'il cherchait!! ????
(Translated) We showed up to buy a laptop. They told us they had problems with their electricity ... Yet the lights were working and all the other businesses in the complex had no problem ... But it was a beautiful sun on a Sunday afternoon ... Shocking, I had my ATM card or else I could have paid cash. No! The manager didn't want to. He didn't even look at us. He took his phone, continue his activities ... As a courtesy, we will come back ... (Original) On s'est présenté pour acheter un laptop. Ils nous ont dit avoir des problèmes avec leur électricité... Pourtant, les lumières fonctionnaient et tous les autres commerces du complexe n'avaient pas de problème... Mais il faisait un beau soleil par un dimanche après midi... Choquant, j'avais ma carte de guichet ou bien j'aurais pu payer comptant. Non! Le gérant n'a pas voulu. Il ne nous a même pas regardé. Il a pris son téléphone, continuer ses activités... Comme courtoisie, on repassera...
Great service lots of gaming enthusiast pc parts.
Great Customer Service
Bought a new router and wireless card, they had a good selection and as good prices as any other non online retailer.
(Translated) Good value for money and good service. (Original) …
Anything related to computers, it's the go-to place. Great stock, prices and staff, all around. Highly recommended over the rest, even online.
(Translated) I called for advice and it was done in a very nice way. I'm going there today to fix my computer problem. I can say more tomorrow (Original) J'ai téléphoné pour un conseil et ça c'est fait de façon très sympathique. J'y vais aujourd'hui pour règler mon problème d'ordinateur. Je pourrai en dire + demain
Unhappy with customer experience
You wait 50 minutes in line for them to tell you they're only open for pickup. There's a line of 25 people that have no idea. What does it take to have an employee come out and tell you? What a mess, I thought their online ordering was bad.
(Translated) Didn't want to pick up rams because it was open. We didn't use them, we went back the next day and he didn't want to know! Really stupid of them. Could never at computer canada. (Original) Ne voulais pas reprendre des rams parce que il était ouvert. On ne les a pas utilisés, on est retourner le lendemain et il ne voulait rien savoir! Vraiment stupide de leur part. Pu jamais chez ordi canada.
(Translated) Great store and thanks to the technicians for testing my 8700K to be sure there are no breakdowns (Original) Super magasin et merci aux techniciens d'avoir testé mon 8700K pour être sûr qu'il n'y ai pas de pannes
Ok
Good service
Slow staff
excellent service, awesome support! highly recommended!
(Translated) Best store for your parts and peripherals purchases for a few years now. Too bad the Covid affects the atmosphere and certain policies of the store. (Original) Meilleur magasin pour vos achats de pièces et périphériques depuis quelques années maintenant. Dommage que le Covid affecte l'ambiance et certaines politiques du magasin.
(Translated) Lots of choices, caring employees. (Original) Beaucoup de choix, employés bienveillants.
Great service ????
Funny people and good service. They know what they're talking about
(Translated) Good products. Good varieties. Good price .. More dedicated to connoisseurs with services in aisles less present ... (Original) Bons produits. Bonnes variétés. Bon prix.. Plus dédiés à des connaisseurs avec un services dans les allées moins présents...
(Translated) Poor service. We stayed more than half an hour without having any service. They were 7 employees for 3 customers in all the store and not screwed to come and answer us at the counter. When they managed to hang one up they were told 'asks someone else ... that's what I did ... in another store. I will never go back to this store again. (Original) Service médiocre. Nous sommes restés plus d'une demi heure sans avoir aucun service. Ils étaient 7 employés pour 3 clients dans tous le magasin et pas foutu de venir nous répondre au comptoir. Quand ont à réussi à en accrocher un ont se fait répondre 'demande à quelqu'un d'autre...c'est ce que j'ai fait...dans un autre magasin. Plus jamais je retournerai dans ce magasin.
Cool
Great products! Easy to find stuffs in store
Staff was very helpful and nice
very polite staff.good prices,they do price match,when i ask for a product,like a little adaptor,they do everything to help,even the manager goes everywhere to search for it.highly recommended store
(Translated) Very poor service in “attempting” to reach the store. The line rings and after 10 strokes ... cuts. No message, no answering machine. I wanted to avoid going there but it seems that I will have no choice !!! (Original) Très mauvais service pour “tenter” de rejoindre le magasin. La ligne sonne et, après 10 coups...coupe. Aucun message, aucun répondeur. Je voulais éviter de me rendre sur place mais il semble que j’aurai pas le choix!!!
(Translated) The pir place that I saw we order a piece after 3 days its return it does not keep it in the store and does not warn that we only have 3 days to go and look for it I recommend the next day I will look for it he does not find it takes 30 min to find it the box has been opened I look in the presantoir to lock with glass I find an object he takes it out he checks to pay it the price is double I told him its a policy that if the profit is badly labeled he must leave at the same price he never wanted he says you just have to inform his steps of our problems if its bad places a real incompetent gang (Original) La pir place que je vue on commande une piece apres 3 jour ses retourner il la garde pas en magasin et avertise pas qu on a 3 jour seulement pour aller chercher je recommande le landemain je vais la chercher il la trouve pas sa prend 30 min pour la trouver la boite a ete ouverte je regarde dans le presantoir fermer a cle avec vitre je trouve un objet il le sort il jarive pour le payer le prix es le double je lui dit ses une politique que si le profuit es mal etiqueter il doit le laisser au meme prix il a jamais voulu il dise tu a juste a tinformer ses pas de nos probleme si ses mal place une vrai gang dincompetant
(Translated) Good service. Price slightly under the market. Good search for fairness during this bizarre period of shortage of components. Good job group. (Original) Bon service. Prix légèrement sous le marché. Bonne recherche d'équité pendant cette période bizarre de pénurie de composantes. Good job groupe.
Worst service.
(Translated) The choice in store is good but the service for computer repair is awful. Badly organized, completely arbitrary and unreasonable delays and employees dare to bullshit us on the phone! (Original) Le choix en magasin est bien mais le service pour la reparation d'ordinateur est affreux. Mal organisés, délais complêtement arbitraires et déraisonnables et les employés osent nous bullshitter au téléphone!
(Translated) A really nice place for people looking for computer parts ... my son told me that it was not bad! (Original) Un vraiment bel endroit pour les gens qui cherchent des pieces d ordi...mon fils m a dit qui y avait pas mal tout !
Great computer parts store.
????excellent
Amazing service every time.
(Translated) Really horrible experience to simply order a laptop screen and have it installed. For example, I made my order on November 23, 2017. I was told that I will be able to have it within 2 to 3 weeks. Three weeks later, I am still without news. So, I call the store's customer service and I am told that my order does not exist. The person who placed my order online had made a mistake, that I can understand. However, no follow-up had been done. I am told that my order has been completed with the correct information and that they will call me in 2 weeks. Once this deadline has passed, I am told that my order does not exist. It is now January 15, 2018 ... So, I will have to continue my university session with my half broken laptop screen. In the end, I do not recommend the order service of this establishment. (Original) Vraiment horrible comme expérience pour tout simplement commander un écran de laptop et me le faire installé. Par exemple, j'ai fais ma commande le 23 novembre 2017. On m'as dit que je vais pouvoir l'avoir dans un délai de 2 à 3 semaines. Trois semaines plus tard, je suis toujours sans nouvelles. Donc, j'appelle au service à la clientèle du magasin et on me dit que ma commande n'existe pas. La personne qui avait inscrit en ligne ma commande avait fait une erreure, ça je peux comprendre. Cependant, aucun suivi avait été effectué. On me dis que ma commande a été complété avec les bonnes infos et qu'ils vont me rappeller dans 2 semaines. Une fois ce délais passé, on me dit que ma commande n'existe pas. On est maintenant le 15 janvier 2018... Donc,, je vais devoir continuer ma session universitaire avec mon écran de laptop à moitié brisée. Au final, je ne conseille pas le service de commande de cet établissement.
(Translated) Price during sales ok. But employees don't have customer considerations. We cut off the conversation as if he wasn't there. (Original) Prix lors de ventes ok. Mais les employés n'ont pas de considérations pour le client. On coupe la conversation comne s'il n'était pas là.
All you need for computer
(Translated) It's been several times that I have called in the last 2 months about a computer that I bought a few months ago (I paid more than $ 500 for a guarantee) ... We never answered when they call, they hang up the line without even answering. (Original) Ça fais plusieurs fois que je les appels au courant des 2 derniers mois au sujet d'un ordinateur que j'ai acheté il y a quelques mois (j'ai payé plus de 500$ pour une garantie)... On a jamais répondu à l'appel, ils raccrochent la ligne sans même avoir répondu.
Amazing computer hardware store far far better than microbytes .Amazing service .I needed a specific screw for my laptop the tech gave it to me for free it was 7 bucks on Amazon.
This store has everything a computer enthusiast needs at very competitive prices. Staff is also nice and helpful.
Great help and experts Really love the place and the people!!
Great selection, place to go in Laval
I've been coming here for 20 years, in two cities, albeit with a 15 year gap in the middle. They have always been a great place to buy computer parts and they remain so. Give best buy a pass and go to a place where the staff actually know something and they have lots of selection and options.
(Translated) Excellent service, prices comparable to the big players in online sales! (Original) Excellent service, prix comparables aux grands joueurs de la vente en ligne!
Friendly and helpful staff
Nice geek store, I mean this in a good way. They have a great variety of products and very helpful staff. I’m really glad that I found this place.
(Translated) Lots of choice and great prices on parts. Good service, courteous employees. (Original) Beaucoup de choix et de très bons prix sur les pièces. Bon service, employés courtois.
(Translated) It is the place for your computer parts I advise you (Original) C'est la place pour vos piece d'ordinateur je vous conseille
(Translated) I've had issues with orders in the past with them, but this one is too many. I absolutely do not recommend this store, never had a single order that went as planned with them. I reserved 2 items online for pick-up in store, it's been 2 weeks already and I have never heard from them. Of my 8 calls in the last 2 weeks I have NEVER had an answer, call it's just no use. I decided that was enough and I went to the store today, only to be told that one of the parts I RESERVED is not in the store, to have at least made me aware would have been appreciated .. It's been 2 weeks that I wait for my order to be prepared when they do not even have the item in store, having known I would have ordered it online! Normally I am understanding, mistakes happen. But with every order I make, it gets really frustrating. I could never go back there. (Original) J'ai déjà eu des problèmes avec des commandes par le passé avec eux, mais celle-là est de trop. Je recommande absolument pas ce magasin, jamais eu une seule commande qui s'est passée comme prévue avec eux. J'ai réservé 2 items en ligne pour pick-up en magasin, ça fait 2 semaines déjà et j'ai jamais eu de nouvelles. De mes 8 appels au cours des 2 dernières semaines je n'ai JAMAIS eu de réponse, appelez pas ça sert juste à rien. J'ai décidé que c'était assez et j'ai été au magasin aujourd'hui, pour me faire dire qu'une des pièces que j'ai RÉSERVÉ ne se trouve pas en magasin, m'avoir au moins mit au courant aurait été apprécié.. Ça fait 2 semaines que j'attends que ma commande soit préparée alors qu'ils n'ont même pas l'item en magasin, avoir su je l'aurait commandé en ligne! En temps normal je suis compréhensif, ça arrive des erreurs. Mais pour chaque commande que je fait, ça devient vraiment frustrant. Je retourne pu jamais là.
Very knowledged personnel and friendly service. Huge selection in inventory.
(Translated) I made an order for pick-up at the Laval store using the "Reserve and pick up in store" option. They never prepared my order after a week of waiting and when I went to the store to check if I could pick up my order, the front desk person patronizingly replied that the store does not reserve pickup orders and if it's on the shelf, they sell it first come. As a result, they sold the item I had reserved and never prepared my order. They would have to remove this option of "reserve and pick in store" if in the end they will not reserve or prepare your order. (Original) J'ai fait une commande pour pick-up au magasin de Laval en utilisant l'option "Réservez et cueillez en magasin". Ils n'ont jamais préparé ma commande après une semaine d'attente et la fois que je me suis rendu au magasin pour vérifier si je pouvais récupérer ma commande, la personne à l'accueil m'a répondu de manière condescendante que le magasin ne réserve pas les commandes de cueillette et si c'est sur la tablette, ils le vendent au premier arrivé. Résultat, ils ont vendu l'item que j'avais réservé et n'ont jamais préparé ma commande. Ils faudraient qu'ils retirent cette option de "réservez et cueillez en magasin" si au final, ils ne réserveront pas ni ne préparerons votre commande.
Wanted to buy something , but the item ( advertized in the week flyers ) were short on stock....The pleasures of the chip shortage ....
They help you get what you need and not selling you unnecessary thing.
(Translated) How are you? Lack of products (Original) Ça va? Manque de produits
(Translated) Choice, prices, my service a WHOLESALE 0 no call back, you wait on line 20 min ... it's really not normal, I had the impression of disturbing when I ask for service down, frankly, we'll tell you the service of marde. (Original) Du choix , des prix , mes le service un GROS 0 aucun retour d'appel , tu attend sur la ligne 20 min... c'est vraiment pas normale, javais l'impression de déranger quand j'ai demander du service la bas, franchement ,,, on va se le dire du service de marde.
(Translated) Excellent price, lots of choice, much cheaper than best buy and amazon, excellent customer service. C my new favorite place to buy computer parts. (Original) Excellent prix, enormement de choix, beaucoup moins cher que best buy et amazon, excellent service clientele. C ma nouvelle place preferee pour acheter des pieces dordinateur.
Excellent service and prices!
Amazing selection of components and computer necessities. Prices are fair and you can discover gems at bargain prices.
Good collection of parts. NCIX is dead now so this is the place to go. Good prices on cables and accessories, pc parts and they sometimes have excellent deals on TVs beating best buy prices.
(Translated) Excellent service! I was served by Neil and Alex. No complaints, quality products, competitive, they were there to help me. Excellent after sales service too !! (Original) Excellent service! J'ai été servi par Neil et Alex. Rien à redire , produits de qualité, compétitif, ils étaient là pour m'aider. Excellent service après vente aussi!!
(Translated) I don't like to say this kind of thing but the service was really very long I waited 15 minutes before deciding to go elsewhere (Original) J'aime pas dire ce genre de choses mais le service a été vraiment très long j'ai attendu 15 minutes avant de me décider d'aller ailleurs
(Translated) Good place to buy items for computers and much more in electronics. The prices are very competitive and a great choice. The service is correct in French but communications via the web are almost all in English only. This would need to be improved ... (Original) Bonne place pour se procurer des articles pour les ordinateurs et bien d'autres choses en électronique. Les prix sont très compétitifs et un grand choix. Le service est correct en français mais les communications via le web sont presque toutes en anglais seulement. Ceci serait à être amélioré...
Prices on the shelves don't match what the cashiers try to charge u with. Happened twice. Staff is not well trained, not knowledgeable about the products. Sometimes they say that they don't sell it, but when you tell them that they have it according to their website. They go and find it. I wouldn't frequent that place but there are no other shops for components.
They don't nothing
It's honestly impressive how bad the staff is.
Good service Good staff they know their computers
Wow
(Translated) A lot of copies of the same item Service not great the guy has half bed on his counter with a stupid area .. …
(Translated) Probably the worst place to reserve an item online for in-store pickup or delivery. Good place to go to buy certain products directly in the store. Best Buy is still better due to their policy of guaranteed competitive prices. (Original) Probablement le pire endroit où réserver un article en ligne pour ramasser en magasin ou pour la livraison. Bonne place où aller pour acheter certains produits directement en magasin. Best Buy reste tout de même meilleur dû à leur politique de garanti de prix de la concurrence.
Very nice good prices
I bought a refurbished Lenovo Chromebook for a good price and have not had problems with it. Good selection of monitors and other accessories.
not recommended computer lasted for 3 months and hard drive ....whatever, tech lesson; and they can't repair it as it has to go to the other company... never again to buy in a low class company...
(Translated) Very good if you know what you want. Very good price and choice of components. (Original) Très bien si vous savez ce que vous voulez. Très bon prix et choix de composants.
Very good service
Best electronics deals in this store. I love it.My first choice to buy electeonics from this store.
The custom support is so fast. The manager of Laval Store fixes my problem in the same hour by phone.
If i dont order online, This is where i go, the people there are so helpful
Excellent service from Mr. Mitesh Patel
Anything you need is here
(Translated) Very bad service, I paid a lot and unfortunately the problem is not solved (Original) Très mauvaise service, j'ai payé beaucoup et malheureusement la problème n'est pas résolu
(Translated) I have often bought from canada computer because I can usually find everything I need there. I recently bought a computer and saw the way supervisors treat their female employees. I was very shocked. These gorgeous young women deserve a lot more respect than I have had the bad luck to see. I remember the names but I will not mention them. If the next time I shop I notice behavior like this, I will stop shopping from you altogether. (Original) J'ai souvent acheté chez canada computer, car j'y trouve généralement tout ce dont j'ai besoin. J'ai récemment acheté un ordinateur et j'ai vu la facon que les superviseurs traitent leurs employés du sexe féminin. J'étais très choqué. Ces magnifiques jeunes femmes méritent beaucoup plus de respect que ce que j'ai eu la malchance de voir. Je me rappelle des noms mais je ne vais pas les mentionner. Si la prochaine fois que je magasine je remarque un comportement du genre je vais completement arrêter de magasiner chez vous.
(Translated) very very very bad service. my girlfriend went to buy a graphics card and was harassed by several male clients. (Original) tres tres tres mauvais service. ma blonde est aller acheter une carte graphique et s'est fait harass par plusieurs clients de la gente masculine.
Good place for computer parts. Knowledge staff. Due to covid they let less ppl browse the store which takes abit more time to complete your transaction. Just allow more time then usual and your in good hands
Management and employees are much better than other branches
Best service and prices
Nice place to find great deals. Really happy with my purchase
(Translated) No service, 3 clerks were talking together while a 4th was serving another person and we were expected, not at all interested in helping customers (Original) Pas de service, 3 commis parlait ensemble pendant qu'un 4e servait une autre personne et que nous on attendais, aucunement intéressé à aider la clientèle
(Translated) In the boxing week flyer, there was a special type come in store for more special with the $ 219 price striped on a technica ATH-M50X audio headset. Well guess what it was at $ 219 in store, I asked the clerk to check in case the label would not have been replaced, it confirms me the final price $ 219 ... WOW announced a special, so that it's at the regular price, nice way to do business. ---- Other inconveniences, the checkout staff are multi-stain, they serve the customers and do the checkout at the same time, so when the other clerks are busy the customer often comes to see the only person available at the checkout to ask his 3-4 questions, it makes those who want to pay have to wait after the cashier who is serving the customer and very often it's not a matter of I want this case behind the counter, it's from the madam madam everybody who need a hand, kind why my wifi does not work, how I install it, what is a bandwidth etc. (Original) Dans le circulaire du boxing week, il y avait un spécial du type venez en magasin pour plus de spécial avec le prix 219$ rayé sur un casque d'écoute audio technica ATH-M50X. Bien devinez quoi il était à 219 $ en magasin, j'ai demandé au commis de vérifier au cas où l'étiquette n'aurais pas été remplacé, il me confirme le prix final 219$... WOW annoncé un spécial, alors qu'il est au prix régulier, belle façon de faire des affaires. ---- Autré inconvénients, le personnel au caisse sont multi-tache, ils servent les clients et font la caisse en même temps , donc quand les autres commis sont occupé le client vient souvent voir la seule personne disponible au caisse pour poser ses 3-4 questions, ca fait que ceux qui veulent payer doivent attendre après le caissier qui est en train de servir le client pis très souvent c'est pas une question de je veux tel affaire derrière le comptoir, c'est des monsieur madame tout le monde qui ont besoin d'un coup de main, genre pouquoi mon wifi marche pas, comment j'installe ça, c'est quoi une bande passante etc
(Translated) We bought a laptop at Computer Canada about 2 months ago, and we are at the 3 rd it exchanges us since it does not work well! Fortunately, their manager Shan, is very helpful !! Luckily we bought an extended warranty !! (Original) Nous avons acheté un laptop chez Ordinateur Canada voilà environs 2 mois, et nous en sommes au 3 ieme qu’il nous échange puisqu’il ne fonctionne pas bien! Heureusement que leur Gerant Shan, est très serviable!! Par chance que nous avions acheté une gente de garantie prolongée!!
No options
I ordered a graphic card with Canada Computers in December, was told that they would have the card the next week. The next week I called and they did not have the card yet. We are now in February, they still don't have the card and can't find my order anymore.
ZERO PRICE MATCHING! When you buy something at this place and it goes on special 2 days later, well, sorry price matching only applies if the company that fabricated the item reduces the regular price not if the store gives a rebate on the item! No sense! Why bother to write a useless price matching policy on their website? No use to call them, they will not answer and if you go to the store, the manager will only read you their no sense price matching policy like a robot. Buy somewhere else where you can get a price matching like any normal store! On top you go the cashier service where you see 3 employees talking about their weekend even though they see you there waiting there for 10 minutes, they finish their conversation and pass by you without even saying hello. I had to go look at the back of the store to talk to someone. Horrible service!
Staff is great, very helpful and very patient! They helped me with a gaming pc build and actually worked with my budget, the pc is built but I have to go on the weekend to pick it up. Till now I have no complaints and highly recommend this place, I will do another review once I have my pc
Amazing service! Great store! I went in with no clue about what I needed to build a pc and left with a pretty damn good idea!
This has to be one of my best experiences while purchasing stuff during covid. I placed my order online for pickup in store and it was ready in 30 minutes. The staff was very friendly . I will definitely go back here if I need more electronics.
Lots of choices but customer service is not the best i have seen.
(Translated) This branch does not apply the policies of the chain, I was refused to land a price of amazon because the gap was too big. I called another branch, and they did it without any problem. So the Laval branch has a questionable customer service ... (Original) Cette succursale n'applique pas les politiques de la chaine, on m'a refuser d'accoter un prix d'amazon car l'écart était trop grand. J'ai appelé à une autre succursale, et ils me l'ont fait sans problème. Donc la succursale de Laval à un service à la clientèle douteux...
(Translated) They display prices on the internet with "Bundles" and when you come to the store to buy the "bundle" those practically $ 1000 more because they won't sell it to you if you don't take an extended warranty that is equal to that of the maker. Lived this a few minutes ago. A complaint to the OPC will of course be made. I advise you to go shopping elsewhere or take the test. Go for a "bundle" motherboard and 3080ti you will be amazed ... We have a follow-up from the owner of the central market to call the manager of Laval to present these excuses and he was not even able to do that. Boycott Laval's go to the rest of Computer Canada if you can. (Original) Ils affichent des prix sur internet avec des "Bundles" et quand tu arrive en magasin pour acheter le "bundle" ces pratiquement 1000$ de plus car il ne te le venderont pas si tu ne prend pas une garantie prolongé qui est égale à celle du fabricant. Vécu cela il y à quelques minutes. Une plainte à l'OPC sera bien sur faite je vous conseil d'aller magasiner ailleurs ou de faire le test. Aller pour un "bundle" carte mère et 3080ti vous allez pas en revenir... Nous avons un suivis le propriétaire de celui du marché central à apeler le gérant de Laval pour qu'il présente ces excuse et il n'a même pas éter capable de faire cela. Boycotter celui de Laval aller aux autres Ordinateur Canada si vous le pouvez.
Quick in and out to purchase a KVM switch. I remember when they first opened, they had much better service. Now that they have a client base, I personally feel their service deteroriated. I did multiple tour between rows and could not find a single employee to ask a question.
*Smugglers, beware* Changing my old review which was 5 stars from 4 years ago. Those guys are thieves. I bought over 50k there over the years for both personal and business use. Employees there use GPU shortage to resell themselves for profit instead of filling 3-6 months old back orders paid in full. The store also refuses to price match any item according to Canada Computers policy, even if it is a few bucks. They also do not respect law regarding advertized pricing. If you pickup something identified at 9.99, that should be the price, instead they wanted to charge 15.99$. I did not argue, I don't have that kind of time to waste, but they just do not conform to head office or Canadian laws for that matter... shop elsewhere.
Top computer and electronics store throughout Canada.
(Translated) They do not respect the return policy! I bought an item that I wanted to return the same day and they refused it. Their apologies the famous Covid, so they give themselves the right to bypass the law on consumer protection by blaming the Covid that it would be too complicated to be able to take the item back safely, blah blah blah Order on amazon instead, price a bit expensive but at least they refund them ???? Ps: I opened a Support ticket directly at Canada Computer and it will be 1 week and a half still no news, even after relaunching them ... (Original) Ils ne respectent pas la politique de retour! J'ai acheté un item que j'ai voulu retourner le même jour et ils l'ont refusé. Leurs excuses la fameuse Covid, alors ils se donnent le droit de contourner la loi sur la protection du consommateur en mettant la faute sur la Covid que sa serait trop compliquer de pouvoir reprendre l'item en toute sécurité, bla bla bla Commander sur amazon a la place, prix un peu cher mais au moins eux ils rembourses ???? Ps: j'ai ouvert un ticket de Support directement chez Canada Computer et ca va faire 1 semaine et demi toujours pas de nouvelle, même après les avoir relancer...
I barely give 5 starts to any store, but this one deserves a huge 5! In early November last year, I started to build my gaming PC since I was tired of PS4 and PS5 were all sold out. I decided to slowly gather all pieces and build a PC before February 2021. On the boxing day I went to the store to buy Processor and Motherboard, however after looking around and talking to a guy I forgot the name I left with full built gaming PC. Not only he provided great service, but helped to gather all the stuff at VERY affordable prices so I just decided to buy everything one shot. If you are rookie in PCs, great place for prices and service who will help you to hit any goal you have.
My one complaint about canada computers is the wait time. You have to either wait at a counter for 20 minutes at minimum to get help, regardless of what the volume of the clientele in the store is, or you have to search around for someone like a crack fiend and once you think that you found an employee you get closer and you realise their taken and you have to continue your search again. However, their product line up is great. So, if you can manage to get the help you need to buy one of the many products they have behind the counter, then you're offered a chance to actually buy your product and walk out. That is, unless they have more than two customers near the cash (with you being one of them). Then you're probably looking at another 10 minutes of waiting. I can't imagine the mayhem of going there on boxing day or black Friday.
(Translated) Customer service very very variable ... If you want something that is in stock and you absolutely need it can be worth the trip. Otherwise order on the net there are more advantageous sites at price / stock level (Original) Service a la clientèle très très variable ... Si vous voulez un truc qui est en stock et que vous avez absolument besoin ça peut valoir le déplacement. Sinon commande sur le net il ya des sites plus avantageux au niveau prix/stock
(Translated) A lot of choice in computer gadgets, Service is acceptable. Can sometimes be expensive depending on the objects. Good troubleshooting. (Original) Pas mal de choix en gadget informatiques, Le service est acceptable. Peu parfois être cher dépendant des objets. Bon dépannage.
I am not really a fan of giving out reviews, but when someone goes above and beyond for me, I let them know. The man in question is someone named "Srish". I must have called every Canada Computers there is within 100KM of Montreal, and no luck. Until I looked online for a 1660 Ti(Which I reserved to go buy at Laval). I come in, mention my reserve and he chats with me a bit, eventually asking why not a 3060? I respond Budget+ none at retail. He informs me if I wait 15-25 minutes in store there's a chance I could snag one on cancelled reservation(he was certain). So he lets me wait, and guess what I did last night? I ignored my girlfriend for 8 hours because I was finally able to use my VR Kit with a graphics card I didn't sell my dog to get.
Very nice staff but there's waiting lines!
My favorite local computer relates shops. Been buying from them for many years online before they open store in quebec.
Says 1 in stock on the website but it's actually a demo not a new product
As a programmer, you need a go-to place when it comes to computers and Canada Computers earned their spot in my book.
(Translated) Fast service, helpful staff. (Original) Service rapide, personnel serviable.
(Translated) Average prices. Competent and kind staff most of the time. However, after-sales service is poor, let alone restocking fees while the product is defective. I buy a lot of computer parts, and I have a strong suspicion that Canada Computers is selling defective products as an "open box", so many problems have my experience with them been. My return rate is also higher with Canada Computers than with any other supplier of similar parts. Too bad. EDIT: For a few months now, there are new employees offering, new employees have been hired and the service is significantly better. So I adjust my assessment. (Original) Prix moyens. Personnel compétent et gentil la plupart du temps. Toutefois, le service après-vente est médiocre, sans parler de frais de restockage alors que le produit est défectueux. J'achète énormément de pièces informatiques, et je soupçonne fortement Canada Computers de vendre des produits défectueux en tant que "boîte ouverte", tant mon expérience avec ceux-ci a été ponctuée de problèmes. Mon taux de retour est également plus élevé avec Canada Computers qu'avec tout autre fournisseur de pièces semblables. Dommage. EDIT : Depuis maintenant quelques mois, il y a de nouveaux employés qui offrent, de nouveaux employés ont été engagés et le service est nettement meilleur. J'ajuste donc mon évaluation.
(Translated) Professional excellent service (Original) Professionnelles excellent service
Great repair service. Sent my computer there to fix an issue and I have been contacted promptly and regularly for the last couple of days every time they had an update. They always took the time to answer my questions and make good recommendations. 5/5 will repair there again for sure.
(Translated) very good value for money with a variety of choices (Original) …
Great service from Daron, was able to identify my needs and match it with the products he had in store. Would recommend everyone to go see Daron he has extensive knowledge on every product in the store.
I do not recommend this store location. The manager and certain employees are not truthful. Customer service is not their priority. They told me I would get reimbursed as per the policy I was told when I bought a broken laptop. They said I would get reimbursed and made me sign the receipt, however they gave me a store credit instead, trying to trick me. When I would phone in to ask for the status after several weeks, I was told multiple times my reimbursement was coming (it was never coming). I eventually had to go to a different store location to get the proper service and finally obtain my reimbursement. That’s when I was told by the other manager elsewhere, the St Martin store actually never proceeded with my reimbursement and simply lied to me instead. Disappointing experience
I always shop here because of there flexible financing plans????????
Great service
Went to the Laval store. They were selling a monitor for $1899.99. Newegg.ca had the exact same product, in stock, and free shipping, for $1599.99. I ask for a price match, they refuse without telling me a reason. I go home, and call their main office. I ask why do you have a price match policy if you're not going to respect it. They say that Newegg's price is lower than their cost price. I understand that it sucks to sell a product lower than your cost price but I also understand that you must respect your OWN policies.
(Translated) We call before going to the store for a part in stock. We are told that they have the room. We go to the store and we are told that they do not have it. (Original) On appelle avant d aller en magasin pour une pièce en stock. On nous repond qu ils ont la pièce. On se rend en magasin et on nous dit qu ils ne l ont pas.
(Translated) Not a good experience. Tried ordering something online for pickup and they couldn't find the product. But their website said they had it in stock. Disappointed. (Original) Pas une bonne expérience. Essayé de commander quelque chose en ligne pour le ramassage et ils n'ont pas pu trouver le produit. Mais leur site web a dit qu'ils avaient en stock. Déçu.
(Translated) No service! I waited 30 minutes before I could buy a tablet that was barred at the back of a window. I called 4 Foix and it answered after 20 minutes of testing. It's one of the rare computer stores that has so many choices in the region. Too bad the service is so pitiful. I bought a tablet and saw that he had no demo to try it I inquired about the return policy. He answered me if you ever do not like it you can come to the reporter today we will refund you. I go back 2h later to let me know who had no exchange or return during boxing day ..... I moved for nothing. (Original) Pas de service ! j'ai attendue 30 min avant de pouvoir acheté une tablette qui était barré a l'arrière d'une vitrine. J'ai appelé 4 Foix et ça répondu après 20 min d'essai. C'est un des rare magasin informatique qui a autant de choix dans la région. Dommage que le service soit autant pitoyable. J'ai acheté une tablette et vu qu'il avait pas de démo pour l'essayer je me suis renseigné sur la politique de retour. Il ma répondu si jamais tu l'aime pas tu peux venir la reporter aujourd'hui nous allons vous rembourser. J'y retourne 2h plus tard pour me faire dire qui avait aucun échange ni retour pendant le boxing day..... Je me suis déplacer pour rien.
Very good
No stock.. get more ram..
(Translated) Pleasant people who always have an answer and in addition it therefore recycles waste reduction in landfills. well done …
(Translated) They didn't charge me full price and fixed my problem super fast! Thanks Zack! (Original) Ils ne m'ont pas chargé plein prix et ont réparé mon problème hyper rapidement! Merci Zack!
They sell defective products as "open box". No testing done prior to those products being sold. Confirmed with an employee.
Sexy boys working in service
The staff Is amazing, welcoming and very helpful. Especially thanks to the tech department was extremely helpful. Store is full of goodies and very big. Recommended A++++
Good service and good prices! Needed ssd drive and they had a great selection (both in technologies and models) and great recommandations.
Good place.. little expensive
(Translated) No telephone answer, I need to apply a guarantee on my PC but no means of communication ... does anyone know if the store is open to the public? (Original) Aucune réponse téléphonique, j'ai besoin d'appliquer une garantie sur mon PC mais aucun moyen de communication... quelqu'un sait si le magasin est ouvert au public?