Here we offer you the information of real people who bought the services of Computer Star - Apple Certified Technicians (Computer Repair) in the territory close to Mississauga (Canada).
Currently the firm has a score of 4.6 stars over 5 and that score has been calculated on 127 reviews.
As you can read, its rating is almost the best one, and it is founded on a high number of feddbacks, so we may say that the assessment is quite faithful. If there are many people who bothered to value when they've done well with the service, it works.
As you know, we don't usually bother to write scores when they are correct and we usually do it only if we've had a problem or incidence...
This Computer Repair is classified in the category of Computer repair service.
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The staff was extremely friendly and gave the information I needed. I had water damage in my laptop and they fixed it within 2 days! Definitely recommend them :)!!
Great service, took a lot time and effort to do the job, worked hard to recover the data. Great and affordable service.
My macbook pro screen cracked because I dropped it on the ground. I dropped the computer off at ComputerStar in Mississauga. They put on a new screen and had me on the way again within a half hour. Very professional service and very happy with the result. I will certainly be back again if my laptop has problems. Many thanks to Rafiq.
Great service, reasonable prices. My Acer laptop was repaired on the same day.
The person called Rafeeq is a scam artist. I brought my laptop in that was stuck on the apple logo screen and wouldn't get passed that screen. After 2 hours he called me and said that I won't be able to start the computer again and he might be able to recover the data but it would cost 700. I said no, I will just take the laptop elsewhere, he dropped the price down to 500 dollars. I still said no. I took it somewhere else and they said the hard drive just needed error repairs. I have recovered all of my files myself. Thank God I didn't fall victim for these guys.
Racic and his team at Computer Star are professional, considerate, and provide fast, effective service for repair work of Apple products (MacBooks, MacBook Pros, etc. (and PCs) ), though I can only attest to his professionalism in very quickly (less than 15 minutes) replacing a smashed Apple computer screen, and then, installing a brand new screen and spine for my 13" MacBook Pro (an older model). Priced reasonably, and unlike some of the other Apple repair shops, which don't service older Apple models, Computer Star provides every kind of Apple repair imaginable - from recovery and HD repairs to repairs of the hardware itself. I was at the store in the afternoon and I left within 20 minutes of arriving and explaining the issue. Very professional and thoughtful, as well. Highly recommended, especially for those who have difficulty finding a reliable, consistently perfect service of Apples and other Mac products. Thanks to Racic and his team for putting my mind at ease and fixing my MacBook Pro issues permanently and immediately.
Took my beloved 2007 Imac here after my hard drive failed. They repaired the drive, and recovered my data. I was concerned about how much this would cost but they even worked within my budget which was a total relief. I am one very, happy customer!!!! I would highly recommend Computer Star to anyone looking for a happy resolution!!
My 2011 Macbook Pro's logicboard had failed and Apple told me that they weren't able to replace it since they didn't have the parts anymore, but also they also implied that it was irreparable. I was lucky I researched a little and found Computer Star and I'm pleasantly surprised by how fast and simple the fix was! It took only fifteen minutes - and I was fully prepared to leave my laptop for an entire week. The technician was incredibly nice and assisted me with all my questions. The best part is that the price was affordable. I'll definitely recommend this place to my friends if they ever have any issues with their laptops.
took my computer in to see if i could get my data retrieved, was told my hard drive was fried and for $120 get a new harddrive but NO data recovery, he would try for $550 to recover. Decided not to so went and purchased a new laptop at Best Buy and they easily transferred all my info from my apparent broken computer easily and for FREE.
I live my entire life on my computer I was in a panic walked in Saturday morning great service great communication going above and beyond to help me with my computer issues I would highly recommend this place.
Very good service, They recover my data from my dead computer
AMAZING SERVICE! If you're looking for Apple Certified Repair look no further than Computer Star in the Oakville Area. Rafik was very professional and quick to address any questions or concerns I had with my repair. I had my MacBook repaired but discovered they also service iPhones and iPads. Thanks again Rafik
this place is trash...never answer there phone..he told me 2 days to fix my screen n didn't fix it for 2 weeks after i already paid and said i owed another $45...never going back and recommend people not going there.
Excellent service!
I sent my 2011 17" MacBook Pro (MBP) to Computer Star to have a well-known GPU issue addressed. When I sent it away, I was no longer able to successfully boot up my MBP. When I got it back from Computer Star, the GPU issue was completely resolved and I had a functional MBP again. A little more than 2 months after getting it back, my MBP was again non-functional, but with different symptoms. I reached out to Computer Star (Rafiq) for follow-up support. We got on a phone call together and he patiently diagnosed the issue with me remotely over the phone. Much to my surprise, the cause of my follow-up issues turned out to be my newly-purchased replacement battery. And so, my MBP is working once again. Excellent service! Rafiq knows what he's doing. While he's a bit short when communicating over email, when I got him on the phone, it became clear how much pride he takes in his work. Shipping my MBP to Computer Star (during COVID) and receiving it back (to Baltimore, MD) left me to fend without it for over a month, which was frustrating. But, once Computer Star had it in their hands, they turned it around within a few days. So, I can't blame them for the slowness. If I had it to do over again, I'd declare a lower value for customs (since I was shipping it for repair, not for sale). I've noticed some power-related wonkiness with my MBP, post-GPU-fix. In the back of my head, I still worry that, in addressing the GPU issue, another issue was introduced. But, I'm happy that I made the effort and investment to get more life out of my MBP, as it should be completely viable for many, many more years. And I'm also happy that I opted for Computer Star. Highly recommended!
Took my old burnt out hard drive to Computer Star to recover my data. They were able to do it at a reasonable cost. I had a great experience with Computer Star and recommend them to those who want good service at reasonable price.
Computer Star team are GREAT! I had a damaged WD Passport and they AMAZINGLY were able to saved ALL of the files. Thanks a million. Customer recommended!
Great place to have your computer work done .only place I go to for the past 10years .excellent service
Excellent service and extremely knowledgeable staff.
Computer Star is the only place that can save your data, and Rafiq has magical technology that can make the impossible possible. He saved my client (WStudio) twice on backup drives that every other Repair Store that charged as twice as much failed to repair.
Great service and fair prices
Free estimates and good customer service! I would not go anywhere else for my Mac repairs
Good service
I was treated to excellent service! My macbook pro was taken in for graphics card issues and the issue was repaired within an hour. I had issues with my hard drive and those were dealt with thoroughly. I would definitely recommend Computer Star to anyone looking for trusted technicians!
I came to them with a a data recovery emergency. They were fast, they communicated with me throughout the process, and all in all I got good results. This is the place I'm going to use in the future for all data recovery needs.
Meh, these guys don’t do a lot of the stuff they purport to be able to do. The prices are also inflated. You can find a better deal elsewhere.
Computer Star is a company that is driven by integrity, honesty and customer service. I have gone to Computer Star each and everytime I have had issues with my Mac, each and every time they have exceeded my expectations. I have referred many people to Computer Star and again more and more satisfied customers. Your expertise and knowledge are second to none! I wish I could give more than 5 stars! Job well done, you are a true testament to customer service and satisfaction!!!!!!!!!!
Computer Star has been one of my most important relationships for the last 6 years in which I have owned a MacBook Pro. I have always counted on this business to provide me with reliable and cost-effective services, but this last year has made computer star even more important to me. In late September I experienced a house fire, my entire music studio was located directly under the hot spot, and most everything was destroyed. The last and most important component of my studio was my MacBook Pro, which although removed to another area of the house, still suffered a great deal of smoke damage. The damage was so severe that all of the contents of that same room were disposed of in a trash bin. I saved the computer in hopes that the shop could do something to save the heart of my music... And they did! The body of the computer may have been badly damaged, but my computer is still working! Two weeks later, another music colleague also lost her home in a fire. Again the laptop was in perilous circumstances... This time smoke and severe water damage... And they managed to save the precious data from that laptop. Because of Computer Star, one of the key organizers of Canada Music Week was back in business... And many careers were saved. I firmly believe in this business and will always be a customer. UPDATE Friday September 14 I have moved out of Toronto to Caledonia...and I still drive 3 hours (round trip) to get my repairs. Best Price, Best People, and So Reliable. Just found my MacBook pro without a working screen. Apple says throw it away... Computer Star has developed a work around saving me time and money. Best part is that they specialize in data recovery, so I've never worried about losing my career on a repair!
I have had several Ipad Air 2 repaired here including battery replacement, and charging port replacement which are pretty challenging repairs. Excellent service and quality work. Stands behind the work too which is a fresh change in this nickel and dime world. I would highly recommend this company and will be returning.
Had my 2012 macbook pro battery replaced here. My experience was really bad. The location I went to is at Ridgeway Dr, Mississauga. I was getting "Service Battery" on my mac. On December 07, 2018, after I left my macbook pro to have the battery replaced, I was initially told that the battery in store didn't work and I would have to wait 2 days. I took the partially working battery (after giving a $50 deposit on it) so that I can at least work and come back when the good battery was in stock. Even this partially working battery was actually useless as I had to keep my mac plugged in otherwise it would shut down. I came next Thursday (Dec 13, 2018) where I was given a "new battery". Within one month, it started showing me "Service Battery" status and dying every now and then - just like my old battery. I paid $156 for this so called "new battery" which as per the person in store "he paid extra to get it for me". As of today (Mar 11, 2019), this battery has cycle count of 34 and status of "Service battery" and my mac shuts down randomly. It's in worse condition than how it was with my old (original) battery. I would NOT go back there and don't trust their service. I'm really unhappy with the service and would not recommend others to go there. I would give it 0 star if possible.
Great service! Their turnaround time is fantastic. They are knowledgeable and very honest. Prices are very fair.
I had my iPhone battery replaced while I waited. On another day, my daughter’s phone just stopped working. We took it here and they were able to fix it by replacing the motherboard; but she lost fingerprint access. The fellow worked with us to find a solution. My daughter went from being quite upset to very satisfied. I would highly recommend this place and will be taking my Apple products here going forward.
Brought my laptop here for repair after spilling water all over the keyboard. Very reasonable prices and the owner, Raffiq, was super accommodating. He noted my busy schedule and stayed late just to repair and allow me to pick up my laptop the same day! I would highly recommend this place!
Came in and told them what needed to be fixed, the price and it was done within 3 hours. ????????
I sold my old laptop, received the money I was quoted promptly. Very professional and reliable. Highly recommend!
Cannot recommend this place enough! Techs were detailed and thorough. Have helped me greatly in the past, but recently SUCCESSFULLY recovered almost ALL data from a highly corrupted external drive. Took a few days but that is a mark of the QUALITY of their work and WELL worth the wait. Cheers!
Great service, recovered all files from broken USB Drive. No problems at all.
Was referred here by a friend and I can't say enough about how good my experience here was.
Good service. But they do need to update their website to reflect their actual business method.
Great service and turnaround time, prices were also great , I highly recommend this place to get any phone or electronic fixed
Excellent service all around! We mailed Computer Star our 2011 MacBook Pro from the US for repair of video issues. Computer Star did an excellent job with the repair: prompt, clear about the cost, excellent communications, and return mailed to the US with no issues. Highly recommended if you have these video issues common to MacBook Pros from this era. Thanks!
This place is awesome!! I took my very dead MacBook Air here to be fixed. I was quoted a price for the repair and when they found other issues they fixed it for the quoted price. I would recommend Computer Star to anyone who needs computer repairs. They are an honest local business that should be supported.
Knowledgeable, fast and reliable apple technicians
Second time I’ve brought a Mac book here, and have not been disappointed. Professional, fast and courteous service. During this pandemic, it was such a relief to be able to rely on Computer Star to fix my sons computer. 5 stars absolutely!
I sent them my 8 year old Macbook which had gpu issues, and now a year later it still works like new.
Amazing Service... I highly recommend Computer Star for their honest, friendly and competent service. These guys know what they are doing and I'm very happy that I took my computer for them to fix. I will not go anywhere else from now on. I give them a 10/10.
I took my daughters tablet to be repaired as she destroyed the screen. Tablet was fixed within a couple days, looks brand new. Very pleased with the service and would recommend to other people I know.
Top-Notch service all the way! Raffiq and his wife are wonderful people; they are honest, hard-working, trustworthy and reliable. The pricing is very reasonable and the service was great; they found me an affordable solution and they did it with a quick turn-around (we all know how hard it is to survive without our computers!). 100% recommended, you'll be glad you came to see these guys :).
These guys are very good
One of the best in North America for fixing Macs! He fixed a niche problem that would've killed my late 2011 macbook pro. 2 years later still running perfectly. Very worth it and they are very professional and honest.
Fast Service, reasonable price,I would recommend and use again.
Computer Star is the best choice if you have a problem with your external hard drive. A month ago, my external hard drive stopped working, and I was worried about losing all my data. I checked several repair shops before I took it to Computer Star. They were telling me that I might lose the data and on top off everything, their price was unbelievable. Long story short, I was searching for days to find the right place. Then, I came across Computer Star. I called them, and their costumer service was beyond expectations. They told me to take it there to examine my hard drive. They quickly diagnosed the issue and explained to me the recovery process. They got all my data back at a reasonable price. Again, I want to thank Computer Star team from the bottom of my heart for such a great job. Halwest
Had issues with my Apple Macbook Pro 2011 and came across this store on google, my laptop was literally unusable until I brought it to computer star who fixed it in about 15/20 minutes and it's been working perfectly since, they also gave me a 1 year warranty. Great service.
Quick repair and friendly
Was fair and honest.
Guys, please go here first for any back up restore needs. They are extremely professional yet very welcoming at the same time. Personal and quick interaction via phone/email and on site was nothing short of amazing. They were able to restore all of my info thankfully so i cant thank you enough! Definitely repeat business if ever needed. Top Notch!
The person called Rafeeq is a scam artist. I brought my laptop in that was stuck on the apple logo screen and wouldn't get passed that screen. After 2 hours he called me and said that I won't be able to start the computer again and he might be able to recover the data but it would cost 700. I said no, I will just take the laptop elsewhere, he dropped the price down to 500 dollars. I still said no. I took it somewhere else and they said the hard drive just needed error repairs. I have recovered all of my files myself. Thank God I didn't fall victim for these guys.
I successfully retrieved files from a broken USB flash drive in this store. It cost me $330+, 2x higher than I expected, but they got the job done after the one day I left the broken USB and an extra backup USB, to store the files, in-store so I am satisfied. Only wished it was less expensive because I don't have a high-paying job at the moment.
He is a man of his word and know alot about macs, he is a real life saver for djs.
This place is a life saver. I dropped my 2TB hard drive with my TV Show collection on it. It took me 5 years to collect and make . "Computer Star" retrieved about 95% of the files for me. Thanks a million.
Best phone repairs
The customer service was amazing. They clearly communicated what they were going to do and how much it would cost before I sent them my computer. They fixed it and sent it back in a timely manner. They were quick at replying to emails and extremely helpful with issues that were unrelated to the repairs as well. Their repair worked and was reasonably priced. I don’t have a single bad thing to say about them. I’ve even started telling my friends about them and I’ve had some of my friends tell me they only take their computers there. Thanks again for all your help.
I went to get my data recovered and got just that without any hassle. They are not only professional, but reliable as well.
It was my first time here and the both the service and price was excellent. My issue was around data recovery and I found other quotes far higher for know good apparent reason except for an easy way to hold consumers hostage. This computer store didn't do that to me but instead just gave me an honest price knowing that I wasn't loaded with money. Have to respect that. If you are having any data issues this is the place to go
Super fast service. Repaired a key on my Mac without me having to wait days at Apple
This is the second time I've used their services. They are great at what they do, and this time around they saved me a pile of money and time. Thank you!!
For the past fifteen years, Rafiq has been helping me fix my computer issues. He is very meticulous and efficient in his work, and his knowledge is unsurpassed!
I had a late 2011 faulty MacBook Pro. Apple had fixed it under their repair program three times. Every time it crashed a few months later. the fourth time apple refused to fix it. Computer Star has a permanent fix for these models. They are reliable and fast turnaround. I just got mine back and it is working like a new computer. Thank you!!
Computer Star has always exceeded my expectations in regards to there technical ability and customer service. They go above and beyond every time to fix and repair any computer related issues with my laptop or computer. I have been coming to Computer Star for the past 5 years and will come back time after time. Highly recommend them to everyone that need an affordable and most importantly honest technicians to fix any computer related issue. Thank you so much Rafiq and Computer Star team for always taking care of me. Keep up the great work and outstanding customer service. Thanks for also taking time to meet me after hours to return MacBook Pro.
The place is run by an apple certified professional He is very supportive and very courteous and will try to do everything in power to restore the phone or any device that you bring to him Other than repairs the place also has buying and selling facilities but you'll have to check with what kind of phones are available there's a lot of room for sitting so if you have people accompanying you they can sit there There is no cost for Diagnostics of a phone only once a problem has been diagnosed with you get a quote regarding the repair cost All in all a good experience courteous staff good place easy to locate
I have a few complaints because they don't tell you the downsides. So I will: My early 2011 MacBook Pro would not boot. After I paid to have it shipped to Computer Star, they told me it has a Windows partition and their fix would not work with Windows. I asked why and learned that their fix bypasses one of the two graphics processors. OK, I can live without Windows and told then to proceed. They should warn customers in advance! They paid for return shipping back to me. They chose the cheapest option with no signature required, so I get home to find my computer waiting outside my door. Lucky it wasn't stolen! Then I turn it on and discover that my second monitor doesn't work. I call again and they explain their fix also prevents the external video output from being used. They didn't warn me about this!!! Then they try to sell me an external USB to HDMI adapter. My MacBook Pro model is USB 2.0 so this severely limits the amount of bandwidth available for video, at best you will get 1080p resolution IF you get an adapter that works and at that point your USB will be maxed out. They say your MacBook will be worth $1,000+ after the fix..... not with the Thunderbolt / DisplayPort disabled!!! I refuse to pay them any more money. Their website has lots of info about how good, unique and permanent their fix is, but nothing about these downsides. If they update their website to disclose these limitations, then there is some hope for you. Otherwise, good luck.
Permanent GPU fix is amazing, Thanks to save my Macbook
You can trust your data to be safe, I will refer his business to my friends.
Brought my mom's 6th gen iPad in. No longer charging. He fixed what was supposed to be unfixable. Replace the battery, the charging port and a chip on the board. My 80 yr old mom is so happy. Works well. Well recommended.
They are amazing, They did permanent GPU fix of my dead macbook pro 2012. It works fine now. In addition, they provide very fast service. I just walked in and they fixed my macbook in 20 minutes.
Great company to work with! Sold my laptop, got the money very quick and got what I was promised. Super responsive to any questions you may have.
My external hard drive got corrupted and Computer Star recovered the data fully with affordable price. I would highly recommend this place for professional and diligent service. Would come back again for sure.
Excellent service . They were able to repair my iPad, which had an issue with the flex cable connector. It was broken and apple refused to fix it . I tried few other places and they all try to bamboozle me in to pay over $300 dollars or not fix it at all. As this was a difficult repair other places were too lazy as all they want to do is replace screens and charge a small fortune . As I had a good idea of what was wrong as I did my research and I knew how it got broken. I knew how it needed to be fixed Computer star took the time and did exactly what my research showed me. Kudos to this company
Sent my old broken Macbook Air and they paid me the promised price for it. The price was good given the state of the computer.
Best Service you can get when it comes to Mac ! Forget about the mac Store What almost was impossible to fix Computer Star did Excellent Service and Price
Miracle workers! They were able to save all my photos and data after accidently submerging my iphone 6 in water. Apple and other Apple certified stores said it was impossible to get my photos back but Computer Star was able to save them all! Very reasonable price - quoted $750 from another data recovery company and less than half the price from Computer Star! They were also able to fix the phone and save all the data on it for a very reasonable price. Quick to reply and complete repairs. Live 3 hours away but if ever in need of help again - will be returning to this location! Thank you again for saving all my photos from our recent vacation!
Excellent Service, Short turn around times, Great Prices. Nice , Courteous people. Have come to Computer Star for about 4 years as I got fed up with the high prices and long wait times at the Apple Store. Turnaround time is excellent and he has a Dust Free Work Room which increases the reliability of the work. Was also able to extract data from a MacBook that crashed and they did this within a week. Store location is not obvious but it is beside a large Daycare.
Rafiq did a marvelous job on my mac air. He stayed an hour after the shop closed on a Saturday to get my laptop working. He is definitely my go to Apple technician from now on. Great service with honesty and integrity. Amy Kalinowski
I had an issue with my old MacBook 17" not loading and restarting repeatedly. I took it over to Computer Star and they were able to fix it within the day. Very fast, knowledgable and affordable.
I highly recommend this place for iphone and computer repair. Certified technician with very good experience, also staff is very friendly.
Great service!Will come again for any computer related proablems!
My MacBook got some issues after installing the new software and Apple could not fix it but they did, not much faith in Apple store square One anymore. Very honest, and very rapid response and very well explained about the issue. Very reasonable on price. Will definitely go back in the future if need a service. Thanks Rafiq????
These guys have fixed my Apple stuff several times. Before coming to this place for the first time, I had gone to several other repair shops. My recent experience with them was once again a joy. High class professionalism, Highly recommended. If you are looking for great service, this is the place.
wow Apple calls my early 2011 Macbook pro 15" obsolete and won't do repairs, but I discovered COMPUTER STAR. Amazing service and support.
My experience with Computer Star was very professional. The dedication put forward by Rafiq, in solving a problem is next to none.I am extremely pleased with the service and continue to go back knowing that the repairs needed will be done 100% correctly.
Very Good service!! Definitely will recommend to others!
I sold them my old Macbook Pro by mail after I got a new one. I disclosed all the issues I had with the machine, e.g. scratches, screen issues, service battery status. They made an offer, which I felt was fair and was better than another offer I received. There were just a few emails back and forth, no endless questions. I packed it up, and off it went. They paid the agreed amount as soon as the package arrived.
5/5 Service, got the job done immediately. Rafiq was a great guy to talk to and fixed my 2011 macbook in a timely manner. Would definetly recommend again!
Was looking to sell my broken macbook online and came across them. Everything was done via email communications and they responded to my inquiries quickly, efficiently and professionally. Will be selling my broken laptop to them again (but hopefully not in the near future).
Straight forward, quick, professional. Recovered very important documents and precious photos from a very old malfunctioning hard drive, for a price lower than the surrounding competition. The gentleman running this service knows what he's doing. Will return and highly recommend.
Honest pricing, professional and timely repair. My expectations were exceeded when bringing in my laptop to have the screen replaced.
They have very good refurbished MacBook's for sale. I got a one year old Mac with very good specification at very handsome price. My Mac is still under apple warranty. I saved almost half of my money by buying it otherwise, I had to spend double money to buy a new one.
Don’t waste your money. Product came back and did not work. Customer service is rude and they use intimidation. Contacted Apple and filed an official complaint. Now, I’m out 300$. Never again.
Wonderfull place. Best service.
I came here less than 6 months ago to get a replacement battery put in to my macbook pro, after one month, I had to get it replaced. The guy replaced it and now, less than 5 months later, I cant use my laptop without it being plugged in. Would never ever return or recommend.
Upfront and professional
Quickly repaired my macbook after liquid damage.
Stop looking for other places to fix your Apple computer. I brought my MacBook in after it had issues I couldn't fix myself. I replaced some cables, but the machine was kaput. This store fixed it. I was so happy with the price and results that I returned later to increase my RAM. 4gb to 8 GB for $100 (which includes parts and service). I'm about to go back to upgrade to 16 GB and an SSD. Unfortunately they are close on Sundays, so I decided to write this review lol.
Went there due to having issues getting information off my external hard drive. Very reliable upfront with pricing.
Fixed my iPad really fast and gave me 3 months warranty. Great service.
I had an issue with the GPU for MacBook Pro 2011. Apple Store couldn't even diagnose the issue. The service was fast, staff very friendly and knowledgeable and price was right. Very satisfied and happy with the entire experience.
Recovered all my data. Thank you.
Cracked my work iPhone screen and they replaced it had it back within 45 minutes. Very pleasant people.
As a long time satified customer of Computer Star, thank you for your excellent service. You are professional at all times. You are the best!
Fast + proper servicing of my MacBook Pro when I was in a pinch. I really appreciate the fast turnaround time and straight forward communication. I highly recommended this place - thank you for your service today.
I like that store, it small but good deals and they help you out a lot. I went there to transfer my documents to a flash drive and then I went back to buy a used computer that he had. So I like that store
Professional service, would recommend any day anytime.
Computer Star - Great customer service and very nice people that match low repair prices and quality
Thank you so much for all your hard work and dedication. You truly went above and beyond your duties. Such a great business. Friendly and professional. Recommend to everyone. Thank you again!
TERRIBLE EXPERIENCE!!!!! I came here once before and replaced my iPhone XR screen they charged me $120 for replacement. Now i came back to fix the same exact screen they replaced and they are trying to charge me $240 dollars to replace again, mind you the iPhone XR came out 4 years ago so to fix the screen for that price is ridiculous i was basically about to be ripped off never going here again! go to BUYNSELL they fixed my screen for $100
DO NOT TRUST THIS STORE. I called Computer Star and they confirmed that a free estimate could be provided for my broken IMac. I brought in my iMac and as soon as I walked in the door an individual named Rafik was trying to upsell me by stating that he has good use iMacs for sale. I was a little surprised considering I hadn't even got through the door and he's trying to up sell me a computer. Despite this, I left my computer for an estimate. Shortly thereafter, Rafiq contacted me and said the repair would be $250 and once again he tried to upsell me some computers he had in the store. I thanked him for the estimate and asked him to confirm what is wrong with my computer? He told me it would cost $50 for him to tell me what is wrong with the computer. I said this is ridiculous as I was told a full free estimate would be provided. He said he'll make a one-time exception and go against store policy to tell me what is wrong with my computer and then vaguely described the reason for the $250 estimate. If his goal was to achieve a $50 estimate for his time, I am fine with that if he told me that from the beginning. Thereafter, I picked up my computer and he didn't even say a word to me. This was easily the worst customer service experience I have ever encountered. Not sure where all these good reviews are coming from because my experience was terrible from start to finish.
We've taken several devices to be repaired here and the service is excellent. Repairs are fast, reliable and always at or below the quoted price.
I had a great experience with Computer Star. It was fast, easy and reliable. I recommend Computer Star to everyone.
Rafiq and his team at Computer Star have provided service that exceeds what one is used to receiving at the Apple Store. On more than one occasion, Rafiq has brought my favourite Apple computer back from the dead. In particular, he managed a very tricky transfer of data from my old Macbook to my new one. Service and quality of workmanship are outstanding. Having tried various Apple experts over the years, I can say that Rafiq is by far the best.
Knowledgeable, good turnaround time, communicated things well. Would visit again
A rare place where you get a free estimate before the job is done. Indeed very honest and very impressive. Very busy but still manage to get the job done and deal with customers in a respectful order. I strongly recommend this place if you want the job done well for a competitive price.
Fixed my computer within 30 minutes. Seriously, THANK-YOU so much. I am beyond words appreciative for your services.
My external business hard drive was making annoying sounds and suddenly stopped working. I had important business data in my hard drive. I visited many data recovery places but all of them were charging very high money in advance then I reached there, they offered me free quote and charged money after data recovery. Thanks God, I got my data. My all business depends on that data. Moreover, there price is very reasonable.
I have been coming to Computer Star for several years now in regards to different computer issues. EVERY time, they worked their magic and fixed the problems without any lost data and reasonable prices. I highly recommend for both the great service and professionalism. Thanks so much!
Would highly recommend this place - initially reached out via email and Computer Star's responses were helpful and always timely... I ended up visiting their location 15 mins before close - Rafiq stayed back late and troubleshooted thoroughly. All in all, great experience!
I got a very good service from this computer store. Wonderful customer service and follow up. 5 star service
Honest service. Recommended.
Clean. Helpful. Professional
My Macbook Pro hard-drive crashed and after reading a variety of company reviews, I chose to take my laptop to Computer Star. It took a little under a week, but 95% of my files were recovered and my hard-drive was updated to a new, working one. Thanks Computer Star! You've recovered my sons life memories!