Reviews of Memory Lane Computers (Computer Repair)

Michael Duddy

Excellent customer service, staff are always friendly and professional. Sure, their prices can be higher than Amazon sometimes, but their staffs experience and service levels more than make up for it. A perfect example of why people should shop local.

Jeremy Koenig

Great place

Travis “devrandom” Owen

Great locally owned shop. Been around forever.

Styx

Excellent Service and knowledge

Poplar Mechanic

Awesome experience! The team there put my pc together in a short time, Also did a very professional and clean wiring job.

Fistandtwist

Took my computer in after i had messed it up pretty bad with a bios update that wasn't compatible and some fan issues. The staff at memory lane (Elliot in particular) was quick to assist me and very helpful with any questions that I had. They made short work of my problems and even helped my computer to run better. The drive to go above and beyond is all but mostly lost in this world and I was happy to find this level of service. In the end it only cost $140, which in it self is extremely reasonable. I would strongly recommend Memory Lane to anyone with THE utmost certainty.

Justin Koch

Amazing service and amazing staff

Beloved King

Great technicians

Braden Kappel

Knowledgeable and friendly staff! Staff here are all certified college graduates with certifications in their field and a company that's been in business over 30 years! Much better than a corporation like best buy or staples that won't even hire certified techs as they are "over qualified". Buy local support local! And the money stays in our community vs a giant corporation that doesn't care about the little guy!

Josh “Joet”

Friendly people, great products.

City Veterinary Hospital

Excellent Service, Quick Support, Friendly Staff, Genuine interest in customer's needs and concerns, Latest technical info - Overall we are really happy with their service and recommend Memory Lane Computers for commercial computer and networking needs.

Gurpreet Kaur

Took 105 dollars from me but my laptop is still in same position. They did not repair it.

Heather Vokes (INNER GODDESS CONSULTING)

Great service

Medicine Hat Ducts

Good prices and service

Matt “Durne Kell” Liboiron

Great service. Talk to Richard or Andy for all your sales needs

Gary Halls

Very helpful place staff was professional answered all our questions would recommend it for anyone

Jim Flinkert

Best laptop service I've encountered so far. I'm very selective about what I want, staff will accommodate without the hassel I've gotten from other places.

Larry Caines

Good and fast service was happy with everything

Daylen Wolaniuk

Best computer store in Medicine Hat. They can pretty much do anything there, and their customer service is exceptional.

David Seney

Very professional. They were able to assist me with things that the big box stores could not. Anything computer related, this is probably the best place in town you can go to. I was very happy with the service I received. Thank you.

Mark Thibodeau

Amazing service! I wanted to order a item that was hard to get ahold of in Lethbridge. I was expecting for them to say they couldn't ship due to headaches and extra work.. After a few min on the phone they emailed me my receipt and the package was off same day! Very professional friendly!

Jarrett Davidson

One of the last old school tech shops. Great technicians and service.

John “JAKE” Elliott

Not good service.

Chris Nicholson

Expertise and pricing is great!

Superstar FTW

Had my gaming computer in for over 2 weeks in total, and was met with waiting, being told nothing is wrong, and then less than a week later getting a blue screen after spending 430$ on a new power supply that “may be the problem”. Went back in, and was told there were memory errors, so I ordered 300$ ram, and was told it was working fine, to find my problem was not solved from the very start after spending another 210$ on labour fees. When calling back, I was told there was “nothing we can do” and that “overclocking is bad”. Total waste of my money and I am out 900$ with a computer that only half works.

R. Gale

Friendly Service. Knowledge was lacking when questioned about Work Stations and Needs for Video/Audio Editing and Augmented Reality DEV. A Few Youtube Videos and some Knowledge base tips could help staff answer more of these niche questions.

Shannon

Great service!! Checked iPad for me to make sure it was working as my home internet is not!!

Jeff Schmidt

Staff is always fast and knowledgeable when ever I've had computer problems. Strongly recommend for service work.

shaneski nunya

Very knowledgeable and courteous staff

James

Needed some DDR3 memory and brandon or brayden was kind enough to supply me with some new sticks for my computer at a very reasonable price, will be coming back in the future for all my PC component needs.

Stephane Lessard

Overpriced

Larissa Lindsay

Knowledgeable and friendly staff. Andy was very helpful throughout my apple warranty process! A pleasure to deal with.

B. Belanger

They were very knowledgeable. We did not end up getting the product we were looking for as it wasn't in stock. However, they still had great customer service and I will definitely contact them in the future if in need of help/products

James Paulson

Number one computer store in Medicine Hat with the others so far behind you can't see number two. Been dealing with them for over 30 years, consistently good and fair. I don't go anywhere else.

Gold Dust

Best knowledgeable technician on the job

New Years CK

Excellent service and very professional!

Jayson Potter

Unorganized and not that bright!

Bob Poirier

Very helpful and thoughrow

Jon Long

Great customer service, quite knowledgeable and very accommodating, appreciate the service ????

kathryn crooks

Excellent service. Jerrod is the best.

Nick Martin

Great service, staff who knows what they're doing.

arose58

Took my laptop in to get the power port replaced. I dropped it off at 9:30 am and they had it done by 3 pm. This job required the laptop to almost be totally disassembled as the port is at the very bottom. I was charged 1 hour labour.

Ker A

Fixed our issues.

William Islip

They don't honor their quotes. Fail to communicate to customers about delays.

Roger Cowen

Good and knowledgeable staff

Blake Ehret

Always able to help and best service in the city I recommend them to everyone.

Dhugomsa Kito

It's okay

Lola Herter

Enhanced my computer instead of having to replace. Cleaned as well, inside and out!

Rick Brosnikoff

Awesome place great people

Ken Drost

My experience with Memory Lane computers was bad. i had brought a video card in that had needed a heat sink and fan replacement because the OEM one was on its way out.I was told it would only take till early to mid afternoon. so i brought in the hardware. I hadn't heard back so i called them around 3 to get an update. The gentleman has said there was missing parts from the box, Specifically a plastic shroud. i quickly found it and rushed down to get it to them. once i arrived they have brought the after market cooler out to me with a missing post to mount it to the video card and the fourth post in bits. with out it the after market heat sink cannot be used and possibly not returned. When i was talking to the technician i was told "the post looked to already be a little bit bent" and he continued to try and use it instead of calling me.as a person who's worked in the customer service as well as IT sector, this is unacceptable. No call for follow up or call to let me know anything was missing. instead the tech tried to use the apparently defective part, broke it, and then even tried to jerry rig it a second time to make it work without contacting me.It doesn't end there. later that night i received a text from the tech about rectifying the situation. in which i was hesitant at first and then i was going to allow it. so i was going to make a deal. if he could get the OEM fans to replace the dead ones with i would let them do the repair. he said he would see if he could source the Parts.so i sent a link to an ebay ad to what i had found. and received no response back. with 8 hours of the store being open the next day, no response from the Tech.

curtis kollross

Great knowledge

Jeremy Appel

Fixed all of my laptop's problems and got it back to me quickly for a reasonable price.