Reviews of Coven Technical Services (Computer Repair)

Katjaak Moon

Personable, helpful + fast! Thanks so much!!

Raging Smurf Gaming

Very respectful and very easy to talk to and work with. I'd say they are the best in town and very very reasonable I would recommend them to anyone and everyone. ???????????? sending positive vibes.

Edleenna Sissons

Highly recommend!

Kirsten McCombe

The Best customer service!!! After getting the run around and being misinformed by another company and paying a crazy amount for a phone screen, I came to Coven technical services and received amazing and quick service! Will definitely recommend to anyone and everyone!!

Dioné Walker

Cody knew exactly how to deal with the issues I was having with my Mac. He is friendly, and professional. He suggested fixes to my laptop to keep it running longterm without any pressure. Thanks!

cody Both

Skilled and knowledgeable

Parker McLean

If you are in the market for a Gaming pc I highly recommend getting in contact with Cody his prices are extremely fair and the built quality and attention to detail is unlike anything you could find in a prebuilt he’s also a very nice person and gives you a parts list along with when your order will be completed I highly recommend choosing coven for your next build

Mike Long

Worked with Cody on a phone that had gone through the washing machine. Cody was very quick and professional - easy to deal with. He had the phone recovered in about 1 day and it was working again. He had warned me ahead of time that it may not be fixable, and I actually kind of like the fact that he's an "under-promise, over-deliver" kind of guy. I am in the IT field myself and think he has good skills. Great service and would definitely use again. Thanks!

Tanya Buckshaw

Cody is very quick to respond to messages. He is honest and professional! The best part is his prices are reasonable and way below anywhere else. I highly recommend him for all technical services.

Kelly Bergquist Sandberg

I was able to get a chromebook repaired very quickly. I got great service and a fair price!

Terri Reed

Great guy to go to when you're in a fix. Honest and fast. I will recommend him to anyone who needs help. The friendly reception from dog was a bonus to me ????

Brandon White

It would take too long to list every positive thing from my experiences with Coven. Every interaction has been great, from response time to quality of work. I highly recommend Coven.

Grayden Cowan

Couldn't be happier with the service I got here. Quick response, got my computer fixed within 24 hours, very great value, very good dude to deal with. I would 100% bring my computer back to Cody if I had any more problems with it and you should too!

Mik Voeller

Great service , got the job done fast Overall 10/10 would recommend

Ron Sordahl

My computer crashed on Saturday and Cody was quick to respond and available to check it out. I dropped it off at 2:30 and by 5:00 that same Saturday, I had my computer back and was up and running. Cody was very polite, friendly, and explained everything that he was done with my computer. Very efficient and price friendly!! I will definitely utilize his technical services again when required. Thank you Cody!

Jordan Denisoff

They took the time to answer all my questions (there were a lot) and gave a more than fair deal on replacement parts for my pc. I expected at least 2 days for turnaround, he was done in less than 2 hours! Highly recommend.

E O

He's really responsive and has the initiative to call back even when I didn't leave a voicemail. Highly recommended.

Shay Jacksteit

Cody had our Macbook March 15- July 6. He said the screen repair would take a few hours… We ordered the screen for replacement from the company he told us to use, he said it came broken but tried to use it anyways and wrecked it completely. After I shipped it back to the company they said it was physically damaged and could not exchange or refund for the part. Cody then did offer to find another screen at his cost, which after months he said he wasn’t able to find one. In the mean time we had reached out multiple times to arrange pick up or our computer to take elsewhere. We had talked to 3 other techs for quotes and all of them said the whole top lid needed to be replaced NOT just the LCD. Cody made it very hard to be able to pick up our computer, which we wanted to do before moving over an hour away. Since Cody couldn’t find a screen for our Macbook he did offer to swap our hard drive over to an old macbook he had sitting around for parts. When we asked for details on that computer we didn’t get a response on anything other than “Pretty old, has a functional screen, hence no charge” Now we understand not replying during non business hours, however we should be able to get a reply on the next business day in a timely manner. We reached out 4 times between June 22 and July 4 to try and continue to arrange pick up for our unfixed, unusable laptop. Finally on July 4 we were able to get a response to which Cody had sent a rude text saying he didn’t reply to us because we didn’t message during business hours. Cody did try to find a solution which is why it’s a 1 star review not 0. However, after leaving this review Cody has sent extremely ignorant and unprofessional text messages to me, using phrases like “irritable”and “entitled”. Which after not having our $1500 computer for 5 months who wouldn’t continue to reach out to pick it up and take it elsewhere. Yes we didn’t pay for the screen removal but we paid to order the screen that Cody said “fell apart in his hands” and were still out $200 for a repair that didn’t get done. We had come to the agreement Once Cody had ordered the new screen and it was in place we would pay for the labour. This was one of the solution Cody offered us - We did not ask him for this, he offered to order the screen at his own cost. We went with that option over us ordering it again ourselves so we did not have to be in between Cody and the company where the screen came from. We were more than willing to pay for the on our done once our laptop was fixed! If asking questions about a computer he offered for replacement, wanting updates about our repair and finally just wanting to pick up our Macbook before moving away is difficult then so be it. We have since taken our laptop elsewhere for repair which was done in less than 3 days from ordering the screen, installing it and is receiving our laptop back.