Reviews of Realtime Networks (Computer Repair)

Dino Camire

I was looking for a Laptop that could be powerful enough to edit HD video but at a low cost. Geoff was able to source a product that fit my needs and delivered it to my place of business. Will use again in the future

Craig Street Cats

Thank you, Geoff, for your quick work getting us back up and running after the hard drive in my laptop failed! Your door to door service, and the fact that you managed to salvage all of our data, is amazing! Recovery from this sort of thing has taken weeks in the past. We're so happy to be ready to go in just a couple of days.

Inspired Business Interiors Bosshart

I have been working with Geoff and Jerret from Realtime Networks for 3 years now. I would recommend their services to my corporate clients anytime. They take pride in their work and put their heart into what they do. I had experienced situations when I needed service ASAP and I can always rely on them. Realtime Networks are knowledgeable and offer professional, honest service with honest advice and pricing. If you are looking for IT service I would highly recommend Realtime Networks. Edit Bosshart Principal of Inspired Business Interiors Inc.

Debby Fiorucci

Geoff was prompt, courteous and friendly. He had me up and running quickly and solved a few problems I had been having before I crashed my computer. Thank you and I highly recommend him and his company.

Maureen Becker

I will definitely be using Geoff again. He was able to get to my computer within 24 hours, came to my house to assess both my PC and laptop. Very personable. Correctly assessed and fixed the problem in both computers in less than an hour. Knows what he is doing. Came on his birthday yet! This guy is dedicated to his job and being #1 for service. Thanks Geoff! Job well done!

Cole Walker

Geoff came to our new location for Chateau Roofing & Siding in person after I had called 2 hours earlier and finished up what was needed within 20 minutes. Very professional and personable service. Chateau Roofing & Siding and myself will be using RTN for all future networking solutions or issues. Thanks Geoff!

Dr Dan Timmerman

Had an amazing experience with Realtime Networks! Geoff was on site at my business within the hour and was clear, fast, explained things so that we can understand what was going on and very knowledgeable. Would highly recommend Realtime Networks!

Master B

We contacted Geoff for a fix on our notebook computer- our ability to connect to wireless internet had disappeared! He came as soon as we were available, right to our door and attempted the to fix our problem. Unfortunately we had a strangely sized card for our wireless that needed work, so he took it to his office for further repair. He had it back to us the very same day, updated and good to go without having to replace any parts! He even brought it back right to our door! He was kind, friendly and professional and I would highly recommend his service to anyone needing repairs in an home or office environment or anyone looking for assistance in purchasing a computer. He gave us lots of great insight an advice and it's safe to say we found our new go-to-guy for computers! Thank you Geoff!

Donna Mahdi

My sons gaming computer was not working right, called Geoff, he was able to come over right away, added the right things that were needed for a fair price. Took the time to make sure everything was working to make my son smile from ear to ear! Geoff is very nice, knowledgeable, efficient and informative. And we could understand what he was talking about. Very, very happy!

Robert Fulfuc

great customer service. i spoke with Jeff about my destop pc restarting on me on its own. he offered to come on site and do an inspection. on his way i somehow manage to solve the problem myself but Jeff still came and examined the pc and confirmed everything is gonna work fine since i cleaned the dust off the vent of the cpu, which was causing the overheating problem. he didn't charge me anything even though he was in the right to do so. if ever i will need help with my pc i will definitely call Jeff again. ty kindly again.

RICHARD MAILHOT

Thanks for the great service. Replace two of my computers at my place of business with only a one hour down time. Great service and prices. Very friendly people. Corey and Jerret have always given me great and prompt service. Thanks.

Clifford Wiebe

They were able to resolve my hardware issue quickly and without hassle. Geoff knows computers and is easy to talk to. Highly recommended.

Josh Reid

I called Geoff to see if he could recover my external hard drive. After a few days, he called to let me know what my options were. He ran a recovery operation but the disk failed so my I decided to choose the safest recovery option which was to send it away to another company. I wasn't charged for the assessment and Geoff even offered to drop off the hard drive so I didn't have to pick it up. He even provided a recommendation for a data recovery company. I will definitely give Geoff my business in the future.

Karen Taraska-Alcock

It was Sunday night and I was working to deadline when one of my work computers just stopped working. I contacted RTN, and to my surprise, Geoff didn't hesitate to come over and help. I was very impressed with his quick response. His service was first rate and affordable - and I was back in business within the hour. - A very, grateful customer.

cranetowing

We use Realtime for both business and personal computer care and maintenance. Not only are they experienced, reasonably priced, most importantly for us, they are alway available. Would recommend Geoff and his professional, friendly team to anyone.

Andrew Pollock

I recently bought a laptop that came with a hard drive and wanted to upgrade to a ssd so I called Geoff and he did the set up of the ssd for me for a great price and it works perfectly. I am vey happy with the service and would recommend the service to anyone!!!!!!!!!!!!!

Derek Hannon

Amazing customer focused service. I have been dealing with Realtime Networks for a few years now and they have always come through for us. They will always go the extra mile to help out their customers anyway they can, and believe me, no matter what the situation, these guys have got you covered. All things aside though, what I like most about dealing with them is the honesty and trust. They will never sell or push something on you that you don't need, but aren't afraid to let you know when something needs replacing. They always put the customers well being before their own.

Paulette D

Just a word or two about Geoff and Realtime Networks, I've been going to Geoff numerous times over the past few years to service my laptop, fix my screw ups and even sold me a new one when the old laptop had had it's last day. Geoff has been fair from the start with prices, work done and his work ethics leave many behind. Thanks again for your awesome help late on this Wednesday night!!!!!

Allison Riverbend Moving & Storage

We always get a fast response from Realtime. Corey does a great job. He is efficient and polite and always manages to solve our problems quickly. Often they can even sort things out remotely. Would recommend.

Nordic Walker

Logan - Geoff came to install a new graphics card on my custom-built pc. His service was quick very, helpful and he was friendly as always. I would recommend Geoff to anyone looking for quick and easy IT or computer services

nadia ami

After a spilling a full water bottle on my laptop, I could not imagine how I was going to complete my school year without all the information I worked so hard on. After a talk on the phone with the head of the company,Geoff, he ensured me he could recover my data. Even after facing a few obstacles, they were able to recover everything and transfer it onto another computer. Wonderful and friendly service and they stick to their word, always getting the job done, very pleased with everything!

Danelle Webster

Amazing fast service! Geoff was able to assist me right away with my urgent laptop issue! Helped me work through my options. Highly recommend!

N Shepperson

My experience with Realtime Networks has been nothing short of phenomenal! We have 5+ computers in our offices that have been supplied by or fixed by this fantastic company. They are always quick, cost effective and always has our best interest at heart when it comes to replacing our equipment. I have never waited more than an hour to receive either an in person visit or phone call back in regards to my issues. I will also be using this company when and if my own personal home computer needs fixing. Best company by far, hands down! Thanks for all of your help! Geoff is the best!

Helen Kilborne

Awesome company!!! We have been using Realtime Networks since 2013. They are Knowledgeable, fast and oh so good at what they do. Geoff and Jarred make everything so simple. I was really nervous about data loss to install a new Quick-books version and upgrade to Windows 10. I can't say enough how happy we are. Everything remained perfectly intact. Accounting Data, Music, Pictures, programs, settings..every little thing! Jerrod set me up with shortcuts and made sure everything worked perfectly and was at my fingertips before he left. They made it such an easy transition. Thank you Geoff and Jerrod! If you need anything...call Realtime!

Kiril Akbar

Excellent service. I called them to ask if my laptop is repairable since it was a notebook and the hinges were broken. I asked if it's worth coming all the way down there to show them the notebook, and the guy on the phone asked me where abouts I live, and I happened to be living close to where he was heading. He came and checked the notebook, and gave me great service and support. Very happy with the customer service of this company.

Debbie Mazur

My first time call. Excellent service, quick, responsive & knowledgable, had my computer issue resolved immediately and allowed me to get back to business. At long last I have found real help for my technical needs! Thanks again Geoff & Jerret!

Bower

My first experience with Realtime Networks: I was in a jam, operating a retail business and my network running my high speed debit/credit terminals was down on a Thursday night. I emailed Realtime Networks that evening hoping someone would see it on Friday morning as we were heading into the last and busiest weekend of the year just before Christmas. To my surprise I received a call back within the hour and shortly before close. We set a time for 8:30 the next morning. Geoff got in, got the network back up and running, and got out. I could not be more pleased with the service I received.

jeff morgan

I had a great experience with Geoff. He walked me through the issues with my computer and explained things in a way that I could understand. I will certainly go back if another problem arises. Excellent service!

Tiago Bueno

A very professional and efficient service, Real Time Networks know what they're doing! Geoff was able to help fix my laptop in no time, I will be contacting them in the future if I ever have any computer issues!

Krystal Kemp

Realtime Networks has provided services for our company for a few years. Everyone I have dealt with has been great - Geoff, Corey, and Jared. I have recommended them to others without question. Always professional, timely, and helpful. We'd be lost without their services!

Kevin Hill

Realtime were great. While my issue was with just one laptop, they identified my issue, provided a quote and a solution and dealt with the issue promptly. I have a new solution and all my data was saved and transferred. Geoff came to my work, assessed the problem was very knowledgeable and provided a couple of options and completed the work quicker than I expected. They also followed up to see if everything was working fine, which is great. I would recommend working with Realtime.

Donna Middleton

Geoff of Realtime Networks and his staff helped me make the right decision on what I needed for my computer then installed it within 24 hours followed by some amazing support!! He did not oversell me on anything I did not need. I saved myself a ton of money by replacing a few parts rather than buying a new fancy computer with parts that I don't need. I found him to be extremely friendly, knowledgeable and supportive!! Highly recommend his services. PS His dog is very friendly too :)

Virginie De Visscher

I had an issue with my son's laptop and reached out to Realtime Networks because they were close (I had not heard about them before). I was dealt with the same day, and very safely dropped off the laptop. It was ready the next day and I was extremely pleased with the service, professionalism and rapidity. I would totally use them again. I dealt with Geoff personally and it was great! #SafeExperience #GreatExperience

Ft Asa

No kidding! Geoff is a master of his trade, courteous, friendly, honest and reassuring. he made time to attend to my case though they work mainly with businesses. I got my laptop fixed and he got a committed client who would be spreading his fame around, Keep it up.

Marielle Bernier

What amazing customer service!!! I am a teacher and my computer got a virus on report card completion weekend, while I was trying to teach my on-line students. Geoff had been driving out of the city, turned around and came back and removed the virus that was preventing me from accessing all the work that I had completed during the week in Word and was almost ready to put into the report card system. He fixed the problem within less than an hour! So relieved and happy! I will definitely be returning in the future when other issues arise.

Tina Paddison

Geoff has been wonderful with helping me get everything switch over and up and running for my new business! Any issues or concerns I had, he was here the same day to get things running for me. Jarret has also been a huge help with fixing any situations that I have occurred, as I am not computer suave at all! Definitely look forward to working with them in the future!

Pauline R

Geoff Hill president of Realtime Networks is very knowledgeable and capable of repairing all software and hardware. He and his employee have both helped me many times over the phone to repair my laptop. Geoff came to my home to repair my computer. He is amazing! He repairs every problem I know about and then many extras. If he needs to change hardware, he brings it home to replace the part and brings it back to my home. He explains things to me so I can understand what was wrong. My laptop is like a brand new computer now because of Geoff's and his employees' expertise. I didn't know how to fix it myself. Thank-you Geoff for all of your help!!!

Lorraine O'Leary

I found Geoff to be very accommodating. He returned my call promptly to get the information for ordering me a new keyboard and called me again as soon as it was in. Geoff came to my home to install. It is often difficult to find someone who provides excellent and reliable service, so I found dealing with him to be a very pleasant experience. I will definitely use Geoff as my go-to computer service expert, and highly recommend him to others.

Lydia Henderson

I can't thank Geoff enough for his super fast service, and his ability to diagnose and fix my network connection issues at Bronx Park Community Centre and get us back up and running. He was recommended by our website manager as someone skilled in working on computer networks. He was on site and working on the problem within an hour after I called him, and fixed the problem quickly. He is very knowledgeable about computers! I would recommend Realtime to anyone and everyone. They will be the first ones I call for any future computer issues! I wish I would have found this company earlier, and saved myself some grief. Lydia Henderson, Facility Manager, Bronx Park Community Centre

Ivy Gwendo

I spilled water on my laptop and I didn’t know what to do, and the internet was telling me all sorts of things! I emailed Geoff, and he gave me instructions and those instructions saved my laptop! Couldn’t be more satisfied with service!! 10/10 recommend :)!

Kris R

We found Realtime Networks online and called Geoff based on all the positive reviews his company has received. We booked an appointment for Geoff to fix our personal laptop remotely and he contacted us a day early letting us know he had some free time and could start right away. When it became clear our computer was too infected to remotely access Geoff was at our front door in 15 minutes to fix it hands on. Geoff was very personable and knowledgeable, answering all of our questions and concerns. We gladly recommend Realtime Networks for your computer repair.

KA VI

Geoff helped fix the issues we had with the computer in less than 10 minutes. When I told him it was a business, he came in the very same day within a couple of hours. I will definitely call him again and would highly recommend 'Realtime Networks'. Thanks Geoff.

Nicole Sabourin

Geoff saved remote learning! My laptop crashed during my children’s online classes and he was able to fix my laptop in less than 24 hours. Geoff picked up and returned my fixed laptop in less than one day. I would recommend Realtime Networks, you can’t ask for better service.

Predator Luck

Geoff was so quick to come by and fixed up my tower in minutes. I really appreciated his knowledge and suggestions for maintaining my computer. Will definitely use him again for any personal computer issues and will be referring all my friends too!!

Julianna Cooke

Really great service. I did not end up getting my laptop fixed here as it was faster elsewhere, but the guy I spoke to on the phone was really friendly and honest. He knew right away that I was a student and was just looking for a quick cheap fix so he gave a few recommendations on what I should do (including what this place offered, buying the part myself and bringing it in to make it cheaper etc) and even told me what to look out for in going to their competitor. I really appreciated his honest advice and if I need to get anything else repaired this will be my first stop for sure!

Monica Wolff

Jerret is extremely helpful and always willing to drop what he's working on to help us out. We really appreciate Realtime Networks and are lucky to be one of their clients.

Glenn Hildebrand

Great first experience with fast service and reasonable rates. As a small business owner its great to have access to reliable IT support on my terms. Jerrett was my tech and I found him knowledgeable, professional and helpful. I'll use them again!

Gilles Brisebois

What is there to say, Geoff and Cory were fanatastic, on time and provided an excellent service and got my system up and running. I would recommend Realtime Networks for any IT issue for the homeowner...any business owner, forget Kiiji, just call Geoff, Thanks Gilles

BRIAN PASIECZKA

Very happy with Realtime Networks. My laptop camera wasn't working and it was needed. I called and they were able to get into my computer immediately and get it fixed. Highly recommend. Will be calling in future if needed and when ready for new laptop

barb ford

When my laptop was damaged beyond repair, I wanted to retrieve information off the hard drive, even though I had another external hard drive as back up. What was initially thought to be a two day job turned into many weeks, through no fault of Geoff, because of my laptop's unique hard drive configuration. Geoff went to great lengths and spent a great deal of time searching eBay, Amazon, and reaching out to colleagues and other contacts to locate a hard drive reader/retriever. He eventually located one, ordered it and used it to retrieve all of my content. He provided me with all of the content on an external hard drive, and also removed the original hard drive so I could keep it and e-waste/recycle the laptop. I am one very happy customer!! His efforts and service were amazing and so appreciated! I would not hesitate in recommending him to anyone who needs help with a computer issue. Thanks again Geoff!