Reviews of Smart Fix (Computer Repair)

Hiteshwar Kochhar

Ali was really helpful and supportive

Sneaker Stop

Had my computer fixed here, everything about how they do business says professionalism. Highly recommend this shop for any of your electronic needs.

crazy jumper

Just bought an iphone 12 pro max and it’s the best deal I ever had, if I could recommend a place to buy or repair a variety of electronic devices I would definitely recommend Smart Fix. Thank you so much for your amazing customer services :).

Logan Malpage

Amazing service and great products, can’t be beat in London for the quality of customer service you get!

Lidia Mastrolacasa

So happy that they were able to fix my nephews phone within a couple hours. From completely cracked and blacked out screen to brand new! And he was able to change the color of the backing so it’s like getting a whole new phone! And great price! Thank you SmartFix

Shelby Edge

Very good customer service will use this company again in the future

Amy Dewolfe

What a great experience!! We got fast service and a great price even picked out awesome new cases to protect our phones with. Very professional and great customer service ! Definitely recommend bringing your business here you won’t regret it !!

MING GAO

Great service! Thanks!

Shelley Thwaites

These guys are amazing friendly service respectful and hooked us up with brand new phones !! Thanks again guys will definitely be back

Milay JoyWay

The staff was helpful and kind. They were honest and said that they couldn't repair my husband's cellphone so we didnt't waste time/money. Hablan español y son muy amables, resuelven tus dudas y tienen buenos precios.

J. Aldom

I bought two iPhones from this location advertised through Kijiji. I was disappointed that the phones I was coming to buy were no longer there when I arrived. However, they ordered more in for me. They one phone was fine, but the other didn't have a functioning fingerprint scanner (may have been replaced) so they brought out another that was fully functioning. Nice bonus, this one also had a new battery. So, in the end, I felt it was worth the wait and hassle. They were very friendly and agreeable. The price was definitely competitive. The phones came with a 1-year warranty. They also let you dig through a box of use cases to see if one fits your phone. I found one for suitable for each phone. * Update: After a month and a half, the lightning port stopped working on one phone. I was very impressed at how willing they were to honour the warranty. They simply tested it and then said they would replace it. I didn't have to explain or argue or convince. To boot, they gave me a loaner phone for the evening! All in all, very impressed with this company and would definitely recommend them.

Charlie Squires

Bought my iphone from Smart Fix. Mateo Fix was very helpful and knowledgeable about the product. Best of all he gave me the best price and service in town. Also knowing that they do all there servicing on site is a plus and saves a lot of time.

Roman Gnedkov

These guys are professionals. They have answers to any of your questions. I'm glad that I found them. Now I'm their regular customer for sure.

chris maginnis

Bought a Samsung galaxy S10e great phone got a grate price and was recommended by a good friend so I gave it a shot was there maybe 10 minutes and had exactly what I wanted grate job guys and a thank you to Leo for the support and look forward to working with you again

Hunter Medd

Great experience with Sam in-store and Jill online. They found the perfect phone for me in a few minutes. Highly recommend them.

Peter L

Great experience, great deal, Recommended!

Dominic Lookhoor

Amazing delivery time very pleasant and respectful service always quick on response Great valve on products

Jeanna Mathews

Such amazing, quick, professional service with a great discounted price! Feel so much more comfortable buying phones here knowing there’s a warranty and great service!

Sean Gallagher

My daughter and I bought a phone and had a little issue, but quickly replaced it with no questions asked. Excellent service, excellent people.

Phil Kikuchi

Great service, help you with any digital device problems. Great deals on phones, iphones, and laptops. Friendly and knowledgable.

Eleftheria Daskalakis

Excellent customer service and great prices!

Hazel A

I intended to fix a very shattered phone but realized that the cost to buy a new phone was very fair! I upgraded my phone and added storage - more than I thought I’d get. Very satisfied with the product and service! I highly recommend this business for any questions and services needed.

Carolyn MacVicar

Professional, friendly and helpful staff. They worked hard with me to get the perfect phone for a user with sight, hearing and physical limitations. Once setup was done they delivered it to my door.

TheyhatelilJ

Y’all should come down and check them out, their really professional and respectful

pardde

Thanks for the new phone, nice service. Prefer to do business in the future.

Billie-Jo Lumley

I needed a phone quickly and they had a nice selection to chose from and was able to help me switch over to a new phone . Also they were able to help me charge my old phone as it wouldn't connect to a charger . I highly recommend them and will be using them with future purchases.

Devante Kentebe

Needed a phone they didn't have before the end of the day and they made it happen.

Simone D'Hondt

Ali was so helpful! I highly recommend Smart Fix to anyone looking for a high-quality used phone!

Ecomagenes

Great Service!

T1ckleMebabe

Girlfriend and I bought two iPhone 8’s and they are fanstastic and gave us great deals

Aicha Issazabian

Got a great phone for a great deal! Guys at the store are amazing and helpful.!!

5min motivation

The store representatives were welcoming, they understood my needs and helped me in all ways possible. I was here for a trade in and I got a good deal for my IPhone 11 Pro Max, and I would definitely recommend this store for trade in and repairs .

Doriy

I just bought a new iPhone XR on Friday and the guys inside were really nice and cool ???? definitely recommend coming here ????

Natasha Alderdice

I have gone for computer repair services several times and always received great service at reasonable prices with fast turnaround times. My latest laptop was beyond repair so they sold me a great laptop at a great price with a warranty. Lovin it!

Sonia Ascencio

I was just looking for my husband birthday gift and they reply to my messages very promptly and they offered a nice deal for paying in cash and did I mentioned that they also offered warranty??? Awesome

Olav

Great price on cell phones. Great customer service!

Maryann Emma

Honestly had the best customer service. The deal they give you is literally unmatched! Got the exact laptop I needed in a short frame of time. Definitely coming back, highly recommend ????????????????

Catherine Oneill

I had a great experience with Smart Fix and would highly recommend. The customer service was excellent and the guys were really nice and helpful! They worked with me to get a great phone that was the best fit for me and for my budget! Thank you Matteo and Ali! You are the best!!!

Himani Bisht

Excellent service and good option on second hand phones Definitely recommend

Laura D

Professional and helpful staff helped me pick a replacement for a broken iPhone. There was no pressure to buy a more expensive product. Lorenzo was great to work with.

Cayle Grantham

Great people. Great deals. I recommend this place for sure 100%

Jake Loewen

Great place! Nice place to buy used phones

Bonnie Lahey

Smart fix London is dedicated and professional. Very informative and knowledgeable. I highly recommend this business for all your repair, trade in and equipment recycling.

TAIWO APAMPA

Amazing service! Prompt response to my enquiries. Dropped my iPhone for repairs this morning and it was ready within a few hours. I will recommend SmartFix for all your phone or gadget repairs within London Ontario!

Lexy Roballo

So I have been a client of their TWICE now. Bought an iPhone then for my own reasons I decided it wasn't my type of phone, so I went back and they bought the phone back from me with not much of a loss on my part and the sold me a nicer Samsung for a very small cost over the difference . They also put.my new screen protector and case on for me Ali and Matteo are the sweetest dudes and are all smiles and kind ess when I go in there DEFF recommended them for your trading and phone buying needs

hannah darby

friendly and fast service, will definitely come here again for repairs

Nicole Butcher

Great customer experience. Got exactly what I needed in a timely manner. Jill was great answering questions and responding in a timely manner. Thanks so much!!

Oliviaa Angeliquee

They are very helpful and are very customer service oriented! They are more than fair with prices and offer you great deals as well. From phones to laptops - and the proper protection as well - this place has your electronic needs and wants for sure! AMAZING!

marilynn bell

Awesome people to work with. Excellent phones reasonably priced. Thanks.

Laura Rondon

Great customer service, they were super helpful and the whole process was fast and easy!

Sharry Banwait

Nice people

Les Fazekas

Great company to deal with. Very responsive to my messages and they offer very very competitive pricing. I dealt with Mateo and he offered delivery as part of the deal to Windsor. The item I purchased was exactly as described. Very satisfying experience and I would highly recommend them to anyone looking for a smartphone, smart watch , iPad, MacBook or general computer repairs and upgrades. A+++

Cosmix Chrome

I highly recommend, smart fix for all your technology needs!!! Very professional and very kind!! I was confused about a few things and they helped out more then anyone would!!

Sandra Bidwell

Went here to purchase a second phone, everyone was very friendly! Great service and great products! 10/10 ⭐️

isaac mabondo

The place is really good, the service is also amazing, item prices are good and reasonable. The people are so nice and treat everyone with respect. I 100% recommended this place to everyone. They never disappoint their clients.

Katrina Bustamante

Super nice dudes and super easy process. thanks :)

Adam Mayer

These guys really helped me out today, I was in need of a new phone and on a tight budget, they gave me a fair price for trade in on my old phone and set me up with a new phone that was within my budget. They helped out with transferring all my apps and data on my old phone to my new one. Plus there were other customers that came through the store when I was there and they took their time with all of us . Can’t say enough about these guys, definitely recommend them to anyone in need of a new phone.Plus they hooked me up with a free phone case. Thanks fellas! ????????

A H

Hands down the best tech shop in London. Knowledgeable staff and professional to. They truly care about their customers. They are able to build, repair and will even recycle items. I highly recommend everyone support Smart Fix. Best service. 10/10

Babatunde Jelugbo

I wanted to buy a 2017 MBP, they worked with me to get a good price. The one I chose was a 2016 and they were professional enough to let me know. I appreciate the honesty a lot

Tom McHenry

Very friendly and efficient. Would recommend doing your tech. shopping here

austin connolly

Excellent customer service. Very nice and understanding people

David Rimmer

Great service friendly and fast will use again thanks again

Bishnu Rai

Great customer service really good place to exchange your phones old to new with great prices ❤️❤️

Wafa Saleh

Ali and Sam provided us with great service and bought most our items for a fair price they also have many apple items to buy and have a garunteed 100% buy back based on the item condition which is amazing

KE

The guy that works there was very friendly. And open to negotiate some price. Over all good place to buy your product and definitely will be going back there in the future.

willywoosh

Great service. Honest and helpful. Needed a laptop for my daughter and they hit the mark. I'll be back

varun teja

Excellent and Faster service with a lot of awesome deals..!!!

leanne Edestrand

Great Staff. Had a great experience. Offered fair value for my old phones in for trade in towards a newer phone made my daughter very happy for her first phone purchase. Would highly recommend.

tristan (Trilapse)

Went here today to get my iPad mini reset and ended up trading the iPad and a older phone for a better iPad @ an amazing price. This place Very helpful and informative they answer pretty much any question, very reasonable prices.

Gabriel Glendon

Incredibly impressed! These guys are master customer service reps, going above and beyond what was asked of them. I came in looking for a computer with specific specifications, and they found a suitable computer for me that they were able to upgrade within an hours time. They price matched and threw in some extra RAM for me too. Ali is the man!

jonas wesley

Really helpful technicians and offered a good price for our phone. Definitely recommend this store for any purchases and electronics you want to sell.

Jeton Dema

Really good people good price best place to go :) meral-

Dylan Moir

I wasn’t able to make it to the store on time before they closed. I was dealing with Ali and he did everything he could to ensure I could purchase my MacBook the same day, even though it was an hour+ after they closed. Really impressed with the customer service and my purchase! I will definitely be back for my next computer! Thank you guys so much for the awesome experience and great value!!

Suesy Jackman

Needed to purchase a phone for my daughter and stumbled upon Smart Fix. I was so impressed with the customer service and the quality of the phone. Ali went above and beyond, making this a pleasurable experience. Thank you!

Dhaval Patel

Very good people.

Ryan Tran

This place is awesome I been here twice and got my Phone here pretty good price and awesome friendly service… highly recommended

Aram Nokhbeh

went in with alot of questions with regards to my laptop speed slowing down. They were very knowledgeable and had all my questions answered! managed to get laptop going like new ! Thanks Ali!

Jordan Carter

I came across this shop when looking to sell my broken Apple Watch. a week or so later my computer gave out and I was on the hunt for something reliable and not too expensive. The guys here were knowledgable and helped put my concerns at ease about the MacBook. I was looking at the MacBook Pro or the MacBook Air and they informed me, based on my needs for it, which was better. After looking at the specs I left happier than ever with my new MacBook Pro. Great price, great service and the guys in the shop are super friendly. Will definitely go here again. Thank you Matteo for all your help getting me set up with my new laptop. :)

Aideh Talini

Always make sure to make u satisfied. They also have good service and good prices. I was happy that i got to meet them. I made a 5 phone deal with them and they gave me a good deal. Thanks a lot.

Emile Murad

Excellent ????⭐️

Connie tran

The owner is great and great service and I have good price on the phone Thanks guy with all good work

Management CallMeDD Inc

It was a pleasure getting help from the team at Smart fix today finding a replacement computer for our office. They were very helpful, and pleasant to interact with. Our team appreciates your efforts.

acaciafisherr

Showed up with any notice and they were able to fix my phone within 24h notice. Great customer service, very respectful employees. Very professional.

Deceptions Encrypted

Oh the staff were great, friendly, and professional when I bought the phone! But wow, does that ever switch up when you run into a problem. Staff could care less about you or your service once you purchase the phone. All these "great" reviews are from the initial interaction which was good, until you have a problem. GOOD LUCK. Dont buy from this shop!

Richie Gu

Great guys to deal with will do business again

Nick (OgreNick000)

Staff was very helpful and helped fix my screen to brand new

Leesa Diguilio

The fine gentlemen at Smart Fix are exceptionally wonderful to deal with. I will be referring any and every one to them for all their cellphone needs ????

Residential Movers

I am so happy I came to Smart fix for my iPhone 12 pro front and back glass repair. it was fast and easy to say the least. I found it a very inexpensive repair lowest cost in town, after calling every repair shop in town I had almost given up, and was about to give in to a very expensive repair. When I called Smart Fix and spoke to Mateo, he was very professional, the guys at smart fix have excellent customer service skills. no wonder they are the best Phone & Computer repair shop in town, if your looking for a quick and inexpensive repair for any of your smart devices I highly recommend coming to Smart fix!

Len van Lammeren

...Friendly and very helpful. That is all you can ask...

kloe haas

Great selection of products, very helpful with questions I had. Super friendly staff and great vibe ????

Gideon Musiitwa

Trustworthy people with great deals and many opportunities. Very professional.

Sarah Bronson

Jill was responsive through Marketplace. Guys at the store were great, friendly and knowledgeable. Would recommend!

Radha krishna M

Guy was very professional and gave a good deal

i buytek

fixed all of my stuff for a low price & excellent customer service

Matovu Christopher

Nice customer service with great experience

Kevin Keeps it real

Excellent place to go for Apple products so you don’t have to over spend at an Apple store. Very handy, very knowledgeable, quick an easy, Ali goes above and beyond for his clientele.

kho lar

Excellent services. I would recommend anyone to this place.

Brian Campeau

Amazing customer service ! Sold a device to them and they gave me a fair price !

Abe Solemon

Amazing staff and a very friendly owner, be sure to check them out for all your electronic needs!!! 5 stars for me????????????????????

Johan Loewen

Clean and friendly place! Great place. Will be back when I'll need new phones or computers

Ibrahim Shabet

Good and honest team, very good prices. I was happy that we made business together.

yesenia bonilla

Just bought myself a MacBook Pro, amazing quality, great price and staff were very helpful, overall a great experience, would definitely recommend to others.

Lindsay Hogan

Sam was great to talk on phone with. Very helpful. Mateo helped with the purchase of my sons phone. Thank you for making my son happy:)

Billy Peterson

Great selection of pre owned phones and very competitive prices

Montana Haaan

Great service and very knowledgeable, Def recommend!

Maria Cyril

I got my mac book air 2020 from here. I am happy i got it from them :).I was going to buy some other laptop that was not going to work for the nature of my work. Great Customer Service!! They delivered too.These guys are the best in London.

Elizabeth Stark

Very professional and knowledgeable. Great place.

hanida da

great store and nice people .defently recommend it.

Taylor Perry

Have traded and sold phones here with ease. Don’t hesitate to do business here !

Nestor Florez

Good guys for anything related with device's at good price.

Z Man

Best place to shop, great deals

Shaun St Amand

Bought phone good deal great service thanks Leo

Ron Johnston

Very friendly and professional and a pleasure to deal with make you check this place out. Thanks again for the great service

dddops colbridge

Hey just wanted to give a shout out to these guys for all the great work they do i bought a samsung phone and it was working perfect untill i accidentally locked myself out of it wih the pattern passowrd somehow i forgot or put it in wrong to start but i was a little upset and not in the best mood they offered to unlock it for free for me and kept a great attitude even though mine wasnt the best just wanted to thanks you guys and also apologize again if anyone i know is hesitating about these guys dont they have your back 100% would give 6 stars if i could thanks agian guys!!!!!!!

Randall W

I was looking for a 15" MacBook Pro. Wanted a like new creampuff for a good price. Within 2 days found me one, just as I asked, and in mint condition too! I have been screwed by Bestbuy and other used computer stores, but these guys came through! Yes, have had it for 2 moths now, works flawlessly and still have 30 days on my 90 day warranty.

Aiman AL Wahaibi

I just received I phone 12 pro12 I like to work with them I am thinking to come back and advise my friends

Tyler Anderson

Great customer service, helped me with all my issues I was having with the computer I recently bought from apple, picked up my new phone from him! Great deals waiting for you inside!

Kim Ward

Very good service when enter the business. The gentlemen were very helpful and I purchased a MacBook Pro. I had issues and they were able to fix them quickly and with a smile. Answered any question I had and didn't make me feel stupid at all. Love doing business with these gentlemen.

Dan

Great customer service! The team at Smartfix went above and beyond expectations to make sure I ended up with a good computer for a great price. 10/10 would recommend. I will be coming here again for other products/ services.

Allan Waller

Amazing service helped with everything I needed

Cristina Ferreira

Had a great experience with SmartFix, knowledgeable, friendly and quick service. Purchased two top of the line phones, screen protectors & they fixed our old broken phone screen on the spot! Top notch service! Thanks Mateo, Jill & team for your service.

Dj Gamble

Great workers knew what they were talking about. And gave me an incredible deal. Will go through this place for phones in the future

Karl Robson

Very friendly and knowledgeable. Gave me a fair price for my old phone and a really good deal on my new one. Highly recommend.

Steph Orvis

Great customer service & very friendly staff will be coming back

Ben Hong

We received great Seville today and a nice phone upgrade. Keep up the great work!

amanda mayer

The staff was very helpful, had what I was looking for, and best price I could find, would recommend checking out this place when shopping around you might be surprised.

Boo Looo

Great place to come the guys are nice and friendly

BIGGA B SMITH

They have the best prices and do an excellent job

Scott Ferguson

Wonderful experience, broke my phone and had a new one the same day

maria cyril

Amazing people .. great customer service. My second purchase from them. First time I got Mac book which was beautiful, didn’t give me any problems! This time I got iPad Pro 4th gen. I am IN LOVE :-*

Zachary Williams

Great guys all around, helped me find my phone and dealt with me for hours until I got what I wanted.

Lorna Allenby

Consumers service was excellent and they are very knowledgeable would buy from them again and would recommend them

Michelle Hefferman

Good service

Kyle

They helped me greatly and I will be returning for anything else I need serviced wether it's phones or consoles these guys got you covered highly recommend

Avery Woodside

10/10 Awesome service, very friendly, helpful and professional. Ali was extremely helpful.

Jens Stickling

Great Service, got a good deal…

Oscar Porthecon

(Translated) Very good service. And very good articles! I liked that they speak English and Spanish, they are all very friendly. Thank you!! (Original) Muy buen servicio. Y muy buenos artículos! Me gustó q hablan inglés y español todos son muy amables. Muchas gracias!!

Maddie Moore

Would highly, highly recommend. Had received efficient and expert advice at an exceptional price. With the insight of the friendly service team, I was able to trade in a damaged laptop and purchase a high-value MacBook Pro. I will certainly return for my tech needs, and I'd urge you to do the same!

lex Rove

Had my phone fixed (damaged screen) at this store. It was quick, quality service and fairly priced. They are recommended.

Gary Kilby

Very satisfied. Sweet phone

Jane Musser

My husband and I purchased a couple of new phones(new to us) and Matteo and Sam took great care to make sure we were happy. Very clean shop and have all accessories if needed. We will certainly take our cellular phone issues to them when needed. 5 star plus service. Thanks Matteo and Sam. Jane and John

LizandTony Holt

Thank you for your service, very happy daughter loves her new phone ????????✌️

L Fitzy19

Didn't have the phone i originally came for but were able to provide me with a better option as well as a free phone case and screen protector. good service and very efficient too.