Reviews of Canada Computers & Electronics (Computer Repair)

Shaun Prince

Always the best prices, convenient location and helpful staff.

Tom George

Spectacular location. Good assortment of stock, excellent prices and knowledgabe, friendly staff. This is the first place I look at for computer needs and your should too.

VroomVroom KhaChu

Pretty good! The employees work hard and are always willing to help.

Marc F

Not sure why they even have staff there. Useless. They don't know much of the products they sell and more than half the time, I'm doing the research myself when I'm there. Service is horrible as well

Carol F

When checking for inventory, the website amount does not match the locations. So do call ahead if you can to see if they can put it on hold for you. We also had nice, cool staff members help us. And we also had one staff that didn't want to help us. It's a mix feeling, maybe an off day. Overall, the store is nice and clean. I would go there again. Beware of the parking here as it could get confusing with the traffic.

Jim Lorbetski

When I need a computer part it's normally in Stock here. The sales they have are quite good.

joe Lyon

My son purchased some parts from here and some from other stores and had it built and set up with the service department. We couldn’t be happier! Peter took our order and did the build. The system looks amazing incredibly clean and organised. It’s a see they case and his workmanship is on display. It was completed quickly at a fair price. Thank you for great service and especially to Peter for getting it done so fast and making it Look great!

Antonio Fiorillo

Wouldn't let you in without a mask and couldn't touch anything wasn't very friendly

Hussain Shivji

Had good deals on the range of laptops I was looking for. Staff helped me pretty quickly. Overall very courteous and helpful. A little more casual in conversation than I was expecting, but no points lost there. Got a good product for a good price and good service. That's all I can hope for. Will definitely recommend to friends and family and will for sure visit again.

jesterc25

If you don't like buying online and want to be able to walk into a physical Store Canada Computers is your One-Stop shop for anything and everything PC related!

Brad Mills

Had a good experience having these guys build a computer for me. I got a top of the line computer built with a 1080 ti graphics card, water cooled i7 4.3 GHz processor, HTC vive. They let me bring in my own corsair 750 watt PSU, and they price matched the SSD hard drive and CPU. I wanted a Samsung CHG90 49" gaming monitor, they are very hard to get in Canada, the guys at Canads Computers were able to track it down for me at a fair price. The only negative experience was that the manager kind of flipped out when the sales rep asked to price match the GPU. Newegg had the graphics card $150 cheaper, but they didn't end up price matching it because apparently that's the only item that they don't price match. Pretty stress free sales process, the guys were helpful and they didn't try to upsell me. Highly recommended if you aren't too concerned with price matching. I think it was $100-$150 to get them to do the build for me.

Austin Jansz

A true tech one-stop-shop. As a PC builder and a professional tech, this place has almost everything that I need when it comes to consumer products. The employees are always looking to lend a hand and a knowledgeable recommendation. 5 stars for great service, quality products and great policy.

Joe Huang

Vast selection of computer components and accessories. The staff were knowledgeable and friendly. It's unfortunate that they closed their second store near downtown, as this one is rather out of the way from the rest of the city.

Niv W.

In response to Kevin Dennie's comment. I was in the store when your wife was screaming at the top of her lungs at the …

Alex Ginogino

Its alright, not very friendly staff

Nicholas Hood

UPDATE: After going back to purchase new RAM, I had a very pleasant experience. All the staff were super friendly and the clerk helping me was really knowledgeable. I am altering my review to five stars. I’ve been going to the Canada Computers in Burlington and Mississauga for years, so I was ecstatic when I learned they were opening an location closer to home. First time visiting the curbside guy was a little rude. Came outside to tell me that I was lined up wrong despite no floor markings (a tiny sign at the entrance isn't enough) and he seemed in a rush to get me out the door despite there being no line behind me. After I paid I asked for a bag and he just handed me one like it wasn't his problem, no offer to bag it or anything. I had to stand there without any surface and awkwardly shuffle my expensive electronics into a bag while he watched. I nearly dropped my $200 watercooler! Don’t get me wrong, their selection of PC components & electronics is great and prices are fair. Curbside orders are ready for pickup in a matter of hours for same or next-day pickup. I’d recommend them for PC components, just don’t expect good customer service.

Harry Kooner

I visited there to buy my ASUS TUF Gaming 706... These guys are polite and have avgood knowledge of their job.

Trevor Brent

Shelves were empty but staff were friendly.

Thesakattack

I was building a PC and was so incredibly lost. I took it into see Lance and he dropped everything he was doing and took the time to diagnose and fix my problem. The staff is really helpful and knowledgeable about the products. You want quality parts or work go here!

Cornell Falconer-Lawson

Very competitive prices

Ryan Erickson

Great deals

James “Lizard Dragoon” Grieve

Had Michael help us today get everything we needed to build a computer for our son. He was a great help.took his time and ensured that we had everything to our liking. He then help my other some pick out another SSD hard drive for his computer. Great job with both, and I highly recommend Michael if you need anything.

Andrew Blount

Never shopped here but excellent prices

Adrian Bartel

Nice space old location ofNCIX, one staff member helped me pick the components for a new computer and was supremely helpful through the whole process.

SMMOK3R

Amazing customer service and informative staff that are always happy to help navigate their huge selection of products. Thank you Justin!

Bojan Ramadanovic

Best electronics store in town

albert kwan

It was great while it was still there. The tech guy helped me even after warranty expired. Thanks!

Robbie Mauger

some of the best prices in Canada, worth going to for computer needs

Andy E

Good distancing protocols and process

Steve Formoso

Friendly and helpful service here with lots of different computers and accessories.

Phillip Dinis

Took laptop there for repair. They couldn’t fix it so they sent it away. The could not provide a cost estimate for repairs. Two months later and we’re still waiting for it to be returned. No computer; no update. Maybe try Geek Squad at Best Buy.

Nathan MacAusland - FishGroin (FishGroin)

I was put on backorder for 8 months for a graphics card they didn't even own or plan to ever get. they took full deposit and didn't even inform me that they wouldn't ever own the item I was on backorder for, for 8 months for.

Ali shaikh

Horrible customer service. We spoke to Jacob at the store and he was not interested in listening to us. I hope the management will take action and hire better staff in the future. We wanted to buy two items. One gaming computer for my teenage son and ram for my 5 year old daughter’s computer. Despite me explaining I don’t need another gaming computer for 5 year old he kept insisting that adding ram would not help build an other gaming computer. We should buy a gaming computer for $1400. Staff is expected to listen to customers. As for my son. He did a ton of research online but Jacob was telling him totally different story. Forcing him to get a prebuilt. My son told me that if we had gone to pc part picker website we could find a better computer for better price. Please be aware of the staff and make sure you don’t deal with Jacob

B

I asked for recommendations on buying refurbished computers and accessories, and was told to go to CC on Wellington. I'm glad I did. I looked at two other stores and CC beat their prices easily. Sales associate MacKenzie was super helpful, saved me money with his recommendations, checked the refurbished purchases before he would let me go home with them. He tore through my shopping list in about 20 minutes, all with a smile. I will def go back. Plus their toner prices are great!

Tatyana Alexandra

If you don't know your stuff, staff will try to upsell. Ask many questions before you buy!

Graham Hudson

They had what I need and it was quick and easy.

Arorex

Terrible service. Manager is condescending and rude.

Nicholas Wong

The prices are great if you know what you're looking for, but it can be difficult to get help when you need it, and the layout can be intimidating for someone not familiar with the technology that they are looking for.

Geoff “DefGeoff” Nahashon

Got my last work rig from here. Good service, did pretty well on price matching, and assembled the computer wonderfully. Only down side was turnaround time, but understandable given the parts list (water cooling and all). I Didn't get a walk through of the particulars, like I would have liked, or any options regarding fan placements. But they did a fine job with the water cooling - ensuring the least amount of dust could collect in the radiator.

Mark Pelkey

the worst customer service, website site says they have curb side pick up, go there and they do not, they don't answer there phones or anything, they nothing to try and help you with your orders that have been paid for.

Jacob Matthews

One of the best spots to pick up high end computer components/peripherals in London. Their prices compare favourably to both other box stores and online e-retailers. Especially during sales. This location is quite large, and well staffed. They also provide build and repair services. I am still sad however, that they closed their Richmond and Oxford location. This is right at the south end and hard for North enders and the university crowd to get to.

Agneta Knauer

Knowledgeable and helpful staff!

Jamie Dunlop

NCIX was once an excellent, knowledgeable place to stop and shop for computer components/electronics; now, with nearly half the store taken up by storage, it's basically just a place to pick up items purchased online. The website is still fine, though often not priced competitively.

Patrick

They just moved to this location and it's so much better than their old one. The staff are super helpful and they have pretty much anything you could ask for!

Michael McFarlane

My favourite computer store. Better than Amazon.

Charcle -

i went to buy a low profile gpu there. on the phone i asked if they had any, they answered yes and i asked if they could fit it in for me obviously for a fee and the guy said yes, when i got there, they said they wouldnt do it and when i asked if i could try it out in my desktop pc which i had there just to make sure it fits they said no and all sales are final, staff there is quite rude and un helpful, wont be returning to this specific store again

Kevin Burek

Had a good talk with one sales associate at the Sherway store, and then they price matched a lower price from another store plus gave me an extra 10% of the difference... 2 thumbs ???????? The flip side is that the Centerpoint location shut down in-person shopping, so they 2 thumbs ????????

Diane Blake

Friendly helpful service. Well stocked.

Katelin L

I would in a heartbeat recommend this NCIX location to anyone!! Their level of customer service is impeccable!! They were super (SUPER) helpful during the entire process and they were always there to assist and follow-up with any of my questions and requests. They definitely exceed my expectations of a business and I will definitely come back to them for future business! Jeff & Joshua were extremely helpful and responded in a very timely matter. Great job NCIX, you are all STARS!! :) Thanks again for the amazing level of service! :) There needs to be more businesses like this! :)

Dr.Khaled Khalil

Very professional and committed staff

Kyle Murphy

The hardware wonderland I never knew I needed in my life

Yukio K

I wanted to know the cost for repair/labour for the GPU for my alienware laptop. They made a mistake, took over 3 weeks to give me a quote. I spoke with the store manager Sean, and he was very helpful. He listened, understood and offered me an acceptable solution (discounts towards a new desktop). I was debating between repairing and building a new desktop so it worked out well. I am happy to deal with NCIX and recommend them.

Voltic Vids (Voltic Gaming)

If only I could give 0/5 stars. Horrific service. They back ordered 2/3 of my items within 2 weeks. They never put anything aside for their customers so if you’re waiting on one thing on backorder, you better hope the other doesn’t get back ordered. Also have waited countless hours during all times throughout the day just to get ahold of customer support. Why not go through live chat you may ask? Because I’ve also tried waiting 4 hours for someone to answer, which they never did. The 2 other companies in which I ordered from along with Canada Computers, shipped and delivered everything before Canada Computers could even process anything. Worst company I have ever ordered from.

tzvi-bar schumert

Amazing store, reasonable prices, and great customer service ????

Covenant Industries

Got a computer accessorie I was looking for.

John Fingal

I am more than just another customer, i am remembered and most importantly I am respected. The staff are very knowledgeable and are confident in their ability to solve all of their customers issues, and they are very approachable. The only electronics and computer hardware store you need.

Scugog Patterson

Found a rare cable st this store that I couldn't find anywhere! Great prices! And although only there for a cable,huge selection to choose from of many other items. Great selection and service!!!

Calcifer Moonblood

Local computer company. Decent and knowledgeable staff. If your hunting for computer parts, you can get some great deals and even an extention on sale prices for a time.

Cody Beyer (Jerod)

Ordered a bunch of components a week and a half ago and haven't received any shipping notification or delay notice. Order confirmation gave an estimated delivery of a week and their sit shows no delays for shipping. I have been trying to contact them for three days now though every channel they have and have gotten nobody. I've been sitting on phone for an hour after finally getting into a call queue instead of being hung up on and have been thrown between dialing through and being put back into queue. They've already charged me, so now they've had my money for a week and a half and I haven't even received a notification.

Fred Villaver

Nice place for geeks! I think they have a bigger place here now than their previous place. But due to lots of stuffs, it doesn’t feel like it’s a bigger place. There’s a lot of stuffs!!! Best place to buy rechargeable batteries, phone chargers and hard to find spare parts, even the tools like special screw driver sets like those you can see at iFixIt! The only comment I have is their paying method. This is a computer/electronics store, and just like Best Buy, they should offer instead of printing the receipt, the email it to you. It helps a lot especially those people need to return their product, they don’t need to keep the receipt but just show the email they receipt. Saves paper as well!

Daniel Leung

My friends and I have very bad experience shopping with them "IN B.C. Store Promotion items without stock First, one of my friends want to buy a 480GB SSD from them because it is very cheap ($149). When he talked to the sales, Sales: "There is no stock and you pay for it first and we order it in. my friend: "how long will it take, any ETA" Sales: "No idea, maybe 2-3 weeks, or longer" my friend: "If I pay right now, can I refund it if wait too long" Sales: "We cannot refund it. You must wait until the item come in and we can do the refund at that time" What the hell? My friend said if they take the money and close the store. What can I do? There is no way to give them money and wait for unknown ETA. At the end, my friend end up buy nothing from them Now, My story is: I have a EHF and PST exemptions for my company in B.C.. I want to purchase some equipment from them. The sales told me they cannot do it and I have to talk to C2C (what is it?) Toronto head office. It is okay. I send them an email and ask for it. They replied my email and attached me a "Certificate of Exception General" form from B.C. government. I told them it is not required in B.C. and the form has cleared stated that the following:- "This certificate may only be used by a person who does not have a PST number under the Provincial Sales Tax Act. If you have a PST number, you may not use this certificate and must provide your PST number to the seller to make the exempt purchases or leases." Canada Computers doesn't seem to understand English or they don't understand the rule in B.C.. They keep asking me to fill the form. It is okay. I filled the form and send it back to them. Also, I asked for EHF exemption. They told me the following: "Our accounting manager refused to give any EHF exemption to any companies" What the hell? I totally don't understand what they are doing at all. End up, I am buying stuff from other source. "

Niranjan Goswami

Improved size, proper layout good customer service

ISell 2U2

Came in looking for a gaming laptop. Thank the lord Justin was there. After we discussed what games I would be playing and my editing software that I would like to run on the machine; he suggested the Acer Nitro 5. I AM IN LOVE WITH MY PURCHASE. Justin even helped me to save 300$ off MSRP so I could include the 3yr guarantee within my budget [saved me a YEAR wait from the manufacturer, woo hoo!] I was even able to score a cooling pad, mouse, mouse pad and flat ethernet cable for all my needs, ALL ON SALE. Got one free cleaning already in the bag and my acer is purring. Thank you Justin, 12/10 ++

Ian McRae

Pleasant to deal with, professional and yet able to make and laugh at jokes in these trying pandemic times. The best spot in London to get PC parts.

Katharina Banman

It's ok

Gordon Kam

The staff at this location is a joke, they special ordered a wrong AKRacing chair for me but I cannot exchange because it is a special ordered item.

Alexandre Cruz Pulgatti

Super friendly staff. Always helpful. Have any questions? They will help you out!

Mark Joseph232

All the people there are amazing most importantly is that they are polite and thanks Jacob for assisting me stay safe buddy

Garth Sylte

Great prices for a retail location and an unparalleled selection of computer hardware!

Barry C.

Excellent service

Lester Eighty

Overall the best computer shop in London that I have found but many of the good items are out of stock so Its always good to check the website stock listing first. Some of the staff aren't the best but they can find you what you want. Can't recommend these guys more if you're looking for anything from Ram to a graphics card. I'd give them 5 stars if they had more stock

Alex Goudreau

If you need any computer parts or some help these guy's will try to help you out.

Garling CGM

Great products, great service, great prices!

Sean Ward (Unfezanter)

The staff here were very friendly. Even during busy black friday sales the staff would take time and help guide through all my problems.

KiddyKat

Really cool store, Mark was super nice!! Also I don’t know what other people are whining about, the service was great and we got a good price on our hardware. Thanks Markk!!!!!

Kevin Foster

Excellent shop. You may be able to find better prices online but if you need to pick something up now, or if you want some good advice, this store is the place to go in London.

Jacob Horvath

I bought a computer here back in November. The laptops screen had started to unhinge and I took it in for a repair. After pulling it out I was told "Oh we don't repair phsycial damage". Was offered no help despite having warrenty on the computer.

Maurice Sanchez

Location is further away from where I usually go to, but this location is massive! Usually come here when I'm in the area and in need of some cables, or car accessories. At times, when I do need help there are some nice people to answer any questions I have. Sales are pretty good, usually worth it when buying storage options, ie SD cards. Also keep a look out for deals on their website. Also, when making purchases, and if you have a rewards account, be sure to mention it during checkout, cashier tend to forget about it.

Karol Zenkier

Store is clean and pretty well organized. Staff is friendly and there are many of them so you can get fast service. They're knowledgeable about their products as well. Overall, my visits have been a good experience.

Matthew

Had tried to get the 5700 XT to work with my setup and wasn't able to. Logan helped upgrade me to a 2070 super and it has been running great. Amazing service, I appreciate all your help!

Carl McIntyre

Best computer store in town. They have a huge inventory of the latest components. You can walk in and walk out with everything you need to build a computer the same day. Prices are competitive with online retailers.

Audrey Davis

I love this store because when it comes to technology, I'm at a loss. The staff are great and the service staff are really helpful, especially Taylor.

John Davies

Dealt with two staff members. The first walked away rather than help me when I wasn't sure about what ram speed I needed. A second person came around a few minutes later and helped but was humourless. About 15 minutes stood around and wandering without help in total in an empty store with four employees working. They could seriously use some friendly customer service.

Sean Doubt

I have ordered several machines from the Coquitlam store and been happy with the products I received. It took a little longer than I had hoped for my custom gaming rig to be ready but after a year of use it still run very nicely.

Tommy Castaneda

one of the bigger stores staff was nice.

Brian Pengelly

Prices are very good but its someplace you want to know what you want before you get there. Staff knowledge is widely variable and I have had then alternately assume I know nothing about what I need, or unable to find things listed as in stock online which I then found on my own.

Adlai Newson

pretty limited expertise and not particularly helpful, had better luck finding knowledgeable people at best buy (which should definitely not be the case)

Kim McCann

Inexpensive place for components. Staff are friendly and well informed about components for gaming rigs. Less so for any workstation or server grade hardware. Open on weekends, which works for my schedule. Phone ahead to confirm parts in stock. What is on the website ia frequently not up to date and more than a few times I have gone down for an 'in stock' item they didn't actually have and ended up having to go across town to another location.

Spectre M

*EDITED I return to change my original review of 2 stars. Instead of going into a location for such services, I called the website contact number, sent them a deal I found in the web and the specialist in Toronto beat the quote with windows 10 64bit. I am now going to give him $200 more to buff a few things and I couldn't be happier. CALL THE 1888 # FROM THE WEBSITE!!! Also, thank you for your response! ------------- OP(**) Went in to buy a custom build. Tell the tech my max is $1500 for a 3D workstation. He starts concepting a $4000 rig with a $1100 graphics card. They lost my money and business today and the prices at Memory Express are a lot cheaper ( DDR4 Ram at ME is the same as DDR3 at NCIX) up to $50 per component I've seen. I use to buy a pc from them every couple years, but I'm going elsewhere now.

Pete Held

I've been to the Waterloo location 4 times since moving to Waterloo in August 2020. Twice I went to the store to pick up items their website said were in stock only to find the stock was actually the display model. In both cases, no one offered to order me a unit from another location or back order so I just left. Today I was there and there was a line of about 20 people outside. I thought this was a COVID thing, but when I called the store they said they just don't have staff. Maybe staffing and training is a difficult thing in Waterloo. Whatever the cause, the management needs to address it.

Richard Gregor

Service was great and quick too.

Will R

Absolutely blown away and impressed by the service from Canada computers Oshawa. Specifically Mike who helped me proof my design for a custom computer and treated me with exceptional respect and patience as I worked my way through ordering a custom computer for the first time, and Dan who literally spent an entire day and carefully routing the cables and then testing the rig to ensure it was worked properly and the RGB was working as it should. These guys are professionals and they dont fill your computer with bloatware or overcharge you for a name brand like custom computer companies do (Alienware cough cough).. they charged me roughly 200 to build it, route cables, install liquid cooling, set up rgb and windows and after that was only the price of the parts I selected myself (2080Ti/i99900k etc. so not a simple build). This is a great way to really feel like you had a hand in designing and building your own computer. If anyone is thinking of ordering or purchasing a custom computer I highly recommend that you go and see the guys and girls at Canada computers Oshawa first. (I really wish I could post a picture of the computer here it looks amazing!!!). Cheers!

Patrick J Rumsey

Wow, small store...1,000's of items. Great staff (smart but not pushy) . Oh, yah...pretty good prices too

Graham

Purchased a modem and router from here. They knew what I needed. The service is very good.

Dillon Regimbal

Staff was helpful when I was building my first computer. They price match but often have the best prices anyway!

Alex F

Friendly staff and extremely helpful.

Mark Westlake

Waited until 10am to open and drop my no longer working Carbon X1 for simple data download before I give it back to my workplace. They told me to come back at 12 to drop it off as the technician was not in! I said pardon? I offered to fill out whatever paperwork and leave my credit card info, etc, as I didn't have time to go back. They said, "can't help you". This type of service is taking over Vancouver! Off to Geek Squad.

Ian Smith

Reasonable prices, good selection and helpful staff.

Andy Gilbert

Great service and knowledgable staff

Emma Cosby-Costiff

Great place to find exactly what you are looking for. The workers are always friendly and very helpful!

RedDragonXL

Professionalism at its finest. Huge thanks to Brandon and his team for making my dream build possible. One of the best customer service experiences of my life. Also big shout out to Peter for helping with the build!!

Yummy Moon

Professional quality products and advice. Despite employees having primarily technical skills, they always make an effort to provide friendly and accessible customer service. If you are not very computer literate, try not to take it personally if they seem frustrated by your questions. I recommend researching the product or service you need beforehand in order to save everybody some time and effort. Having a specific list could also be helpful. Their website is easy to navigate and accurately represents the availability of various products.

Mashruk “Finn” Kabir

Unleash your inner tech geek and search their catalog to build your ultimate rig. 9/10

Jason Corlett

This is the place to go if you are building a computer. Good prices, friendly & helpful staff.

Sultan Jeddi

Great experience overall. Got exactly what I wanted and everyone was very pleasant and helpful!

sachin bhangale

Good for computer and asseseries

Fresh - Stream

Found what I wanted for good price. Professional service.

Nick V.

One of the best places in town for pc components. Wish the website was a bit better but the retail location is great and the staff are always eager to help.

Lucy Ferradas

Best place! Guys working here know there stuff.

William Gault

Disreputable store that sells broken equipment and won't honour their warranties despite the 30 days advertised on their web site. Their retail employees are also casual to convey annoyance at obtaining items from shelves and seem to hate their jobs.

JANO7S

Good customer service the answer all my questions

Cole Beck

Have had 2 builds completed by the canada computers team and I can confidently say that they are very knowledgeable about electronics and especially computers. Service team is very consistent with their work and do a great job with hiding cables and installing all parts correctly. Builds are done very fast, received my recent build ahead of schedule. Canada computers is def my go to spot.

Harry Smith

Why go to a big box store where most there don't know enough too give you the right info . Well Canada Computers has the merchandise and the people with a wealth of knowledge too inform you on what options are available . And they also have a great service department .

Garrett Quesnelle

Really not happy with how I was treated a while back. I purchased a headset from the Whitby location while travelling back to London over the holidays, when I got home I noticed the wireless USB dongle was loose so I brought it into the London Location. I was met by a young man the the service desk who proceeded to physically break the USB dongle and then go ask his manager if I could get a replacement off the shelf. The manager said that there was no way to prove that it was a defect and not physical damage, and yet the employee was the one (In store!) who broke the USB dongle completely. Upon phoning in, the most that they offered to do was re-print a receipt so I could follow up with Corsair customer support. No employees or management wanted to actually hear what happened and instead keep saying that I caused the physical damages. I'm still upset over this and will be avoiding future purchases from this location.

Omar Tsai

Staff had great humor and cared if the computer parts we bought went together with each other

Chris Hanlon (Arbalister)

Always been my favorite local computer store. They run great sales, they have a huge assortment of parts and accessories, prices are always good, staff is friendly and knowledgeable. The rare time I've needed to return anything it's been a simple process. Technicians know their stuff. Great store.

Jim Howarth

Best electronics store in London hands down. Friendly staff and a huge selection of equipment!

Tora Fuliar

Went to get some new DDR3 Ram for my latest build. The associate at the counter was quick, helpful and knowledgeable. All in all a good experience for sure

Jon Wemyss

Staff are friendly and helpful, just ask and they will assist you in finding anything you want. They also can answer any technical questions you may have. Prices for computers and computer peripherals/accessories and generally electronic devices are among the best prices I've found in town. To me canada computers is very much like tiger direct used to be...in essence CC (Canada Computers) is the new tiger direct Hope this was helpful Jon

Dave Dollimore

Mat helped me get a great 2 tarabite hard drive and cables on sale. Worth the drive.

Erika

Built my first PC with the help of my boyfriend and this staff. They were very knowledgeable and very helpful. I needed all white parts and they ordered all of them. I even showed them my parts list and they advised me against some of my options and gave me cheaper but better ones. Great place for newbies trying to build.

Kaan Bulubay

I was sad NCIX shut down but honestly after my first experience here I havent been happier. Amazing customer service the store looks 100 times better then ncix with all the products displayed properly. Me and my friend went there to build his pc and was helped by Jeffery. The experience couldn't have gone better! Jeffery was so helpful and knowledgable about everything. This is 100% the place I will always go to from now on for my pc needs.

Steve Kolnicky

So so computer store. Staff is not very welcoming and do not make effort to assist you.

Manuel Huertas Marchena

I went to ncix to install linux centos 7 on a custom dual xeon workstation that had a malfunctioning video card. Yaseen the tech working there, was very diligent testing the video card and helped me changing it for a new quadro plus installing a working centos OS, I am very happy with the overall customer experience.

Elizabeth margon

I will make sure all my friends know not to buy anything from your stores. Better shop at Walmart or Costco. They will always take care of you.

mark ramella

Great selection and service

Kial Natale

As a freelance filmmaker and mograph/vfx artist, I am constantly running into time critical technical constraints and job blockers. 9 times out of 10, the wide variety of high-end components this location keeps in stock will immediately solve all my problems, and the incredibly knowledgeable staff is always able to consult and inform me of all the possibilities that I would normally be oblivious of. Lance and Heewon are standouts in an already amazing crew, and get my personal recommendation. 5/5.

Joshua Ferretto

I've never had a bad experience at this store. As someone who depends on having a high powered machine for heavy, high quality rendering, this Canada Computers is my go to parts shop and PC repair store. The service is always great, but more importantly the knowledge and understanding of the tech is on point. The staff here is always able to answer any questions I have, and give me multiple solutions to any problems I'm having with the best dollar value in mind. I never leave the store unsatisfied and I have never feel tricked into buying more than what was necessary. This is something I find happens more and more at other stores so it really makes Canada Computers stand out.

Andrew Smith

Staff is friendly and service is great.

Daniel DeWitt

Good products but I swear everytime I go the workers follow me around like Im shop lifting and it feels uncomfortable in a store that already has 500 security cameras. One day I watched as a group of workers started wiping down already clean shelves just to watch me and every time I went into a different isle they followed me pretending to wipe already clean things and lie to me about watching me feeling like an insult to my intelligence. I have social anxiety issues and staying within close proximity of my after I clearly stated my discomfort multipul times they still stuck near me. I also asked for a method of connecting my phone to a tv and they couldnt come up with any ideas unless it was a specific product. I ended up buying the adapters that would have fit together to accomplish the task myself after consumer more time then wished finding the parts myself. I have many friends that have the same complaints. Im just saying I wish they were more creative in their solutions if there isnt an exact product but be able to suggest a series of other available in store parts that can still get the job done. One visit I started asking questions using comouter hardware terms and the guy literally said he didnt understand the part lingo which immediately made me wonder what made him certified to give computer hardware advice.

Gary Suen

Most convenient computer store in Burnaby

Jeff Macpherson

I have to say things have really changed for the better with this store. The manager ( I believe ) is great, she helped me build my newest system and made some great recommendations. We also recently built a machine for a church, there were some issues with that one and they stepped up To the plate and took care of business! Worth upgrading to a four star! Keep up the good work guys!

Fares Jony

Ask for DAN or ZANE!! I been going to this location for years compared to other competitors and Dan & Zane are extremely friendly and helpful people. Only reason I bought 4 PC’s from there is because of these two great men. Dan & Zane helped me with many PC issues that are silly and helped me understand them by not making me look stupid when I asked a silly question (other competitors would roll their eyes when you encounter a silly issue and charge you).

Kovalto

Has everything you need

Pat Loncke

Knowledgeable staff, excellent selection of products

Kai Hassani

Terrible customer service, bad management, very rude and disrespectful, misleading salesmen, overpriced better off with amazon, newegg, or bestbuy. Poorly handled products most boxes dented, manager and some employees not wearing masks and diregarding COVID 19 safety regulations. Really bad return policy. I bought something based on their recommendation. It doesn't work. They only do exchanges, NO REFUNDS. Super outdated and lame policy compared to all of their competitors. Wouldn't have been a problem to return anywhere else. Don't bother buying from here unless you wanna get stuck with things that dont work.

William Mah

Never had an issue here, great friendly knowledgable staff. Rick is a good guy.

Lucas Mckechnie

Excellent service and great selection of products!

Steve Hlaj

Counterfeit memory card products and horrible customer service. Purchased a 128 GB SP memory card that was on promo with an instant rebate 2 months ago exactly. I had not really used it but had installed it in my computer's SD card slot to use for extra storage. It just stopped working after I did a huge data dump of image files I was going to be transferring from my laptop to DVD and wanted to sort them first. It died a miserable death and was unrecoverable by any of the various recovery software I tried and my OS would not even allow me to format the drive. I found a software that scanned the device and found that it was counterfeit memory from China and not really 128 GB but in fact was an 8 GB card. I called and they said bring it back to the store with the receipt. I did not have the receipt but had my credit card statement that clearly showed I purchased it there and on the date. I returned to customer service with both in hand and was accused of damaging the memory card several times by the technician and customer service person that were assisting. I have never had worse customer service in my entire life nor have I been accused of damaging something and return it. These people are sketchy at best and their product, I would say, are of questionable origin. This is the 3rd time this has happened to me there where a product purchased fails and they would not help me nor give any assistance or resolution. As they say, 3 strikes and you're out. I will never buy from them again, regardless of the price, value, or alleged quality of the product they are trying to peddle. My suggestion is to look elsewhere. You'll be better off buying from eBay and throwing the dice or spending the extra $1 and going to a major retailer to be sure of product quality and have a name that will stand behind what they sell.

Laura Wilson

A huge selection of stuff. Really friendly staff.

Ken Marlor

Great staff, great selection and prices that usually beat anyone else online. Also nice that you can still order curbside pickup, even with the store closed due to COVID. Minor hiccup with their POS register crashing during my sons purchase but it was more funny than annoying.

Thewolfgaming4

If it's your first time building a pc I suggest taking a drive and buying the parts here because they have everything you need so you dont have to worry about high shipping fees and possible damaged parts

Sebastian Toplician

Been going to Canada Computers for a long time! I hear mixed reviews about the service. I am a tech savvy person myself, so I don't have any questions I need to ask, so I cannot speak on behalf of that. However, if I needed to make a few returns in the past, and I never had any issues. Great prices, variety of products, good location, even online shipping is good. I would just improve their website if I was them! Aside from that keep it up!

Keven

Lady at the front desk you helped me was very nice! As soon as I walked in she asked if I needed help and got my online order ready right away. Thank you!

Garry Turner

***BEWARE OF GUY WHO HAS HANDS BEHIND HIS BACK with glasses***, I only had bad experiences and that's from a lanky guy with glasses that had a superiority complex and had some condescending undertones with our exchanges regarding my purchase. Not only that, when I asked where I could find it or if you can help me find it all he did was point in the direction and proceeded to walk away with his hands behind his back (superiority complex) you would think that someone who is in customer service industry would have you know customer service expertise. Ricky on the other hand was a great! He went out of his way and asked a few questions to narrow down what I needed, great customer service! Only reason for the 4 stars! Thank you

Daniel Gilbert

Solid place to purchase electronics. Very knowledgable and friendly staff. Reasonable prices as far as I can tell.

Wendy Luu

BAD SERVICE BEWARE This is by far the worst customer service I've experienced. The manager, John, is incompetent at his job. I wanted to exchange a product but I was told a different policy from the original location that I had purchased from. Keep in mind, I've had my keyboard for less than 5 days. I was misinformed of their return policy by the other location, fine, but after CONVINCING him to call the other location for me, he finally did, only for me to realize that he had called the wrong location. By the time we figured out his error, it was closing time. This could have been resolved so easily but his incompetence has cost me my TIME. Now I have to go all the way back across town to right this wrong another day. Maybe he just had a long day and wants to go home, but the passive aggressiveness throughout this entire encounter was not necessary. I feel like this problem could have been easily resolved and I could have left feeling a lot better than I actually did. TLDR; 1. As a customer, I shouldn't have to convince you to call another location, that should be something you OFFER. 2. Although he was able to recognize my problem and the inconsistency within the company, the manager was NOT HELPFUL at all. 3. 1 star for having another item I wanted to purchase available lol. Otherwise it would be a 0.

Jeremy Bass

Small store

Donica - DLA Originals & Donica-dot-eh

Pick up at store. Now able to go into the store. All staff very helpful. Able to get pieces and adapters to help upgrade equipment. Does help if you already have a knowledgeable background.

Joseph Chater

Much better place to shop for your computer needs. I stoped going to Best Buy since they opened. Prices are competitive

Geoffrey Bucar

Great prices and amazing service. If you're in the market for anything technology, Canada Computers needs to be your first stop.

Robyn Dunbar

I had a great experience with this location. I ordered online and was able to pick up my order within 24 hours. Was messaged that my order was ready and was able to pick it up quickly and easily.

Ben Marco

Always friendly and knowledgeable with plenty of folks ready to help.

Jacky Tang

Very great service, I was there to pick up a top of the line Msi Titan Gt80 and the employee Was very nice

Yisi An

Anthony was very helpful and professional. Highly recommend him!!

Google Wang

Don’t answer phone calls. Took way too long to just replace my fans

Steven Paulin-Wilson

The best place for your QWERTY needs! I love this place and it's easy to get to the stuff you need for your everyday Computing needs????

Gilly

Went here to get my pc fixed told me it would be done that day came in said they wouldn't be able to look at it until tm morning, they said"well give you call in the morning". No call till 3, so I call no answer call 30 mins later no answer another 30 mins no answer. I then get a call but I was out side with my dog and couldn't attend, I called back immediately not even a min after they called, no answer, wait 30 mins no answer another 30 mins no answer. At this time I'm super confused why tell me to call u back when u dont answer ur phone. Now the stores closed and tm's a holiday. Customer service is not existent.

Richard Ritter

Very nice and friendly people. I was surprised the price of fixing my son's laptop was very reasonable. Thks.

Duncan Watson

If i could leave 0 stars i would. I asked for a DSL modem of a certain model: smartrg 516ac. I was told it was no longer available, but that the smartrg 808 was available. I trusted the referral and purchased, only to discover at home that the smartrg 808 was NOTa DSL modem, it was a CABLE modem.I tried to return the $215 purchase and buy the type i needed,(2 hours later with receipt, all packaging), but STEPHEN declined to rerurn the item. He seemed to enjoy it. Extremely condescending and passive aggressive individual. Self grandiose inflated relevance. Further more, when i reluctantly conceded to buy ANY OTHER VDSL MODEM, other than TP Link(which wont work in my situation), i learned that they don't carry any other options! In other words: they knew i needed a DSL other than the only one they carried, recommended a CABLE instead, and then refused to return it when i realized. I dont and wont have kids. I spend my money on hobbies and computers. My current x570 build is well over $6000. I will never, EVER spend another cent at this company ANYWHERE for the rest of my life. And I will use all power of speech and persuasion to convince others the same, Because of my experience with STEPHEN. Small scope self important excuse for management. In the face of clear timestamped facts, it was more important to hit me with smirky one liners.

Kevin Black

The sales staff helped me find exactly what I wanted and in little time I was on my way.

A K

They have alot of selection. My experience wasn't exactly good. I asked for help on a network card and I could tell the guy was not interested in helping. I was asking for technical information and he just pointef and said those are our options, wouldn't even walk 3 shelves over. The individual I dealt with was defintely not knowledgable. Wanted to try speakers that were setup for demoing but none of it was working. Pricing is the same as best buy so I think I'll go there next time.

Annette Westgarth

Great service, knowledgable staff, well stocked

Jimmy Jr.

I brought my PC on extremely short notice for some software/ diagnostic issues. I was greeted very happily by Mike who took my PC without any hesitation after a brief description of my issue. I previously called before the hand off and was quoted at approximately 3 days to have it completely set up. Mike had my PC out in less than an hour!!! Even gave me advice and tips on future upgrades and solve my problem faster than I ever expected! I'm new to PC's aswell. And with my lack of knowledge, Mike did not take advantage of it as I feared might happen. So Thank you for your extraordinary service and dedication Mike! You are an absolute God send!

Noah Jansz (EnnJayProductions2)

Employees follow me around the store thinking I'm stealing as if I dont spend hundreds of dollars there monthly..

Lucas McKay

They have a wide variety electronics you can always find what you need

Princess Spooky

The person that my fiance asked didn't want to even bother to look for what he was asking for or check other locations to see if this company had what he was looking for in stock. Ended up going to a different store and actually getting some help.

Eikonic Design (EikonicDesign)

Canada computers is great for all that tech stuff you can't find anywhere else. The staff is USUALLY pretty knowledge, but iv had times I go in knowing more than them and that kinda defeatsl the purpose of going in to find answers. Product selection also really good in store, but more available online.

Rachel Kruitbosch

Love love love this place! Super knowledgeable staff tons of parts and supplies at the right price! I wish you guys had an exterior door so you didn't have to be confined to the Fairview Mall hours which are not the greatest.

Blair Atkins Photography

Recently (Aug. 5, 2019) I had the opportunity to visit the Queensway (Etobicoke) store location and my order was serviced by 'Mohammad'. In a day and age where customer service seems to be in short supply, Mohammad was a wonderful exception. The Gentleman was knowledge and personable in his responsibilities. As a professional in my own Industry it was a wonderful surprise to see that customer service is still very much alive in our City. Keep up the great work, Mohammad. Your a credit to your Industry and employer. Regards, Blair Atkins Blair Atkins Photography (Owner) Toronto, Ontario

Adriano Tsiganes

Great employees that know their stuff. Great environment.

Kari Beaudoin

I love this location the guys are always friendly lol the location is also very clean and organized.

A K

Went a few weeks ago to look at some pc parts, everyone was nice. When we had to pay though we couldn't pay cash. It's understandable with covid however, it was inconvenient.

J Lovering

Helpful staff. Great selection of parts and good prices. Substance not fluff. My new go to for computer parts

Thai Chau

Great deals on all things computer hardware

The Untaught

Great deals friendly staff overall a good store

Brandon M

Canada Computers is a good place to buy whatever you need that is technology related. I would be giving this location 5 stars, but I will not be for a few reasons. 1. Some of the staff, not all, can be very short and unhelpful if you don’t know much about technology. Sometimes it can be hard to get help at all. Kudos to the manager for being so friendly, though. 2. The people who work the cash register can also be short and pretty ignorant and bland, they are almost never smiling and seem like they’re only there because they have to be. Nothing more, nothing less. 3. The service desk can be very slow if you have a computer built here, so I decided I would build mine at home next, which I did and obviously it was much faster. The person who builds the computers is only in usually every other day, which obviously is not efficient at all.

Jeff V

A great computer parts store. You will likely find anything you need or want for your computer and network, from a new hard drive or cable to a computer or router. Yes they even have cellphone accessories

EMEL SENEMOGLU

I would like to recognize and highlight the assistant store manager Eddy for his excellent customer skills. He was able to address my concern by listening and identifying the immediate needs. I would like to give him 5 stars! Thank you!

Conor Smith

Friendly and knowledgeable service and prices that compete with the big guys.

Bob Poppy

Great experience. Knew little about pc's while trying to build one. They helped me and the employees very helpful, knowledgable and explained amazingly. They didn't have the 3000 series GeForce graphics cards but it's not their fault. Going to pick my PC up next week and I'll see how it turned out.

Jeremy Hogan

Love this place. Great quality equipment at reasonable prices. Great helpful staff

Dan Labute

The staff here really know their stuff, both on the sales side and also on the service side. Repairs are turned around quickly and accurately and prices are fair. Hands down the best place to go for computer service, sales or parts in the city.

nes

I was so excited for this store but my experience ended up being extremely disappointing. I went to the counter where they keep the computer components and asked if they stocked a certain type of graphics card. For context, I'm a woman and I was with my boyfriend at the time. While he was standing next to me, he had nothing to do with my inquiry to the clerk. The man at the counter checked his computer (I could instantly tell he wasn't very friendly), and after a few seconds he walked back over to us and began to tell my BOYFRIEND but the part that *I* asked for. Seriously infuriating and downright sexist service. I work in customer service and my boss would fire us on the spot if we acted this way towards customers. Not to say all the employees there were bad, but enough were to spoil the experience for me.

Christopher Wang

Extremely helpful at helping me with computer parts!

J-AWAKE

Instant, knowledgeable, and friendly service for every time I've shopped here over the years. I reccomend it for both experienced and lesser experienced pc & media users alike.

Shu Wei

Excellent customer service. Their sales do listen to your needs and willing to help. With their help my son finally got the part he wanted for a long time, which gave him a happy birthday. ????

Tee

A huge shoutout to Tristan, Barbara and Ethan. Honest, trustworthy and knowledgeable staff members from this location in Oakville. My multiple interactions with them made purchasing from canada computers worth my time again. Thank you for your awesome customer service!!

Spencer Hines

Best place in HRM to get computer parts locally without being price gouged

Leroy Marshall

Great friendly staff. Very knowledgeable sales staff.

Kevin Fulmer

Extremely helpful and knowledgeable staff, made building a PC much easier

Scott Atherton

Friendly staff, nice layout of the store

Colin Knudsen

Very helpful staff and great pricing. Definitely the place to go.

Amanda Davis

Great service!

Jake Hunking

** Update: Recently went in to upgrade some PC parts, the salesmen was very helpful with getting the stuff I needed and made sure everything was in working order before I was out the door. The cashier though didn't make eye contact once, …

Sheldon Imperio

Edit: Unfortunately I have to downgrade my original 5 star review to 3 stars. I had purchased a microphone that turned out to be blatantly defective. I was well aware that it was final sale unless there was something wrong with it. I …

Aster Fan

Excellent customer service. I was greeted the minute I walked through the door and all the staff members were very helpful. The store itself is very clean and nicely organized.

Jennifer Kelly

Very knowledgable staff. Decent selection. Prices can be on the expensive side For the accessory items.Best to shop around especially for monitors can find cheaper at Best Buy

jessica renaud

Girl behind the counter was very snide and rude

Richard Tousignant

Great helpful staff, made the best of shopping during the pandemic

Luke Liwanag

Fast and clean. Great covid protocol

Alex Kotanko

Excellent service and very knowledgeable staff. Prices are typically higher than online but not by an outrageous amount, just your typical in-store markup. They do offer great deals on their website and will price match!

michael yeung

helpful staff went during this covid thing so its hard to browse the store because you feel rushed by the people waiting outside

John-Douglas “J-D” Capp

Staff is very knowledgeable, helpful, kind. With a great selection and an online store you can get anything you would need for computers and computer gaming.

Frank Schindler

I don't normally leave a 3 star review. I asked about the new Nvidia Shield. The guy behind the counter said I think we've got a couple in. Didn't offer to check or give me any assistance and he wasn't busy working. Sorry guys terrible service

ted GOP

Helpful sellers!!

Atlantic Canadian Gamer (Atlantic Canadian Gamer)

Great place. Prices seem to not often reflect what is on the website so if you are interested in an item check their website for the latest price.

Mischa E

Made an order online and had a very pleasant experience over the phone with Anthony. He went above and beyond in answering my questions, honouring a promotion, and finding an item that I inquired about - all options assessed. Highly recommend people look here for items that can run out of stock at larger stores.

Huck Baldwin

Geeks rejoice! Love this place. Great prices, friendly service, great selection. Good return policy. I've never had any issues with my many purchases from NCIX.

Jackson Toro

Absolutely terrible experience. Purchased around 700$ worth of parts to build a new PC, encountered some difficulty regarding the power supply and where to plug the case fans in. Called another location who told me that I could come in to a Canada computers and they would help me out. Went in to Etobicoke and was essentially told to pay 50$ on top of the money I had already spent so a gentleman could unscrew 5 screws and plug the cords into the motherboard. Everything else was done. Absolutely terrible experience and service, will be taking my business elsewhere and returning these parts most likely.

Mike K

Horrible experience I purchased a monitor from here and it dropped $100 in the next day and they refuse to honour that and to top it off the monitor doesn’t work right at all so I called to exchange it and they refused to honour the new company policy even tho other locations will. Will never shop at Canada computers again. I can see why Best Buy will always do better and hopefully Canada computers goes outta business soon

Mirthu Mos

They have very helpful employees.

Saad Khan

The employees working there have great knowlege of each and every product!

rbkman99

I am extremely disappointed in Canada computers right now. During this GPU shortage there are enough people take advantage of others by jacking up there prices. Today during my visit I saw that this location had several Gigabyte RTX 2060 supers cards. There's cards came out in July of 2019 making them over 3 years old. At there release these card had an MSRP of $419. The reason for my poor review is because they had these cards for sale at $699.99 putting this 3 year old card $280 over its MRSP. In my opinion this makes Canada computers no better then the scumbag scalpers on eBay,Facebook market place and Kijiji that all real PC enthusiast hate. I can’t see myself shopping here until they rectify there greediness.

Ampe C. Padilla

I had a great customer experience and I'm very excited to receive my computer. Congratulations to Russell for being so friendly and helpful.

Talence Talence

Freindly staff but not easy to find parking spot

Ivan Chen

Good service at the store, friendly staff. Ask for Jacob and he can help you out.

Aneta Bieniada

I purchased a laptop and came to pick it up. On my way out, I noticed that the box was open. I rushed to the customer service. The staff was surprised and stared checking in the system if this laptop had been sold to someone else. I asked for a closed box no matter what the status of the open box laptop was. That's when the staff person began to patronize me, treat me like I knew nothing, like I expected something that I didn't pay for while they were doing me a favour to replace the item. Unacceptable quality of customer service. Please look closely at the original package before paying.

Francesco De Santis

Friendly and knowledgeable. Great prices. My go to for computer parts

Peter Klemmensen

Excellent a little on the pricey side but very good.

Art and Prevailing (HellaBoss)

This place has a lot of great computer equipment but I think it needs to be a bigger shop? I'm not sure why but I had a hard time finding things there. Near the back of the store is a lot of things and the aisles feel a bit clostrophobic. That said, the people are super friendly and helpful.

Mike Abdu

Informed staff, very large inventory with wide range of prises to fit one's budget highly recommended

Amy Parsons

The guy that helped us was awesome. Very knowledgeable.

Edward T

Brought my mom's computer in for repairs and was very pleased with the service I received. There was a backlog of computers in for repair so I had to leave the computer with them for a few days and pay a diagnostic fee. I received a phone call from them explaining what was causing the issue with the computer. They were able to fix it and I was only charged for the parts. My mom's computer is now at home and running perfectly again and she is happy which makes me happy. Thank you Canada Computers.

David Vanden Ende

Best place for computer parts and general tech advice.

Eric B

Extremely knowledgeable staff great selection.

Chris Styve

Had to return items that were the wrong ones. They were extremely helpful in getting it returned.

David Lankocz

Not a very useful location, generally a lack of customer service and stock is the norm.

Geo Vslrs

Not such a big variety pf tech products but the staff is always willing to order from their website anything you might want!

Ron Dumagpi

Went in laptop shopping. The sales rep was very knowledgeable and helpful answering all my questions and presenting possible solutions to my needs. Ended up not buying anything but I will likely be coming back.

Rich Bartlett

Great service

Links2586

Very knowledgable. Helped me with sizing specific hardware to fit my case.

Janis Chiu

Good service and feel safe to shop

Thomas Erskine

Large, reasonably priced selection. knowledgable friendly staff.

Dr William Alejandro Martin

I’ve wanted this higher end webcam for awhile and was delighted to find it on sale at my local Canada Computers. Although it was slightly irritating to wait 36 hours to pick up my purchase, it was smooth sailing once I got to the store and the staff was very helpful answering questions I had about the product. Considering we are in lockdown I’m quite happy with the experience, and will return whenever their prices are as competitive as they were today.

John & Beth Colling

Stay far away. The store makes up their own return policies as they go along. Stamp FINAL SALE on a computer even though the website and head office says 14 days. Store manager says "They can stamp anything on a bill". Talked to 3 different folks and all tell me once you open it its yours (no return unless defective); one even tells me she talked to the manager. When finally talk to manager he says no one talked to me; and our policy is yes you can return for a restocking fee. Too late already returned it and will not return. Will file BBB complaint (And yes wellington store has an F with the BBB) as well as with Consumer and Corporate affairs for misleading and deceptive advertising. Be careful buying here.

Jack M.

Great computer store, has everything you need. Recently had a few ryzen 9+ 3070GPU laptops I was able to secure. Always happy with their service, no sales person tactics here either.

Scott Chai

Very friendly and helpful sales staff

A C

Was just informed from one of the sales guys behind the counter that the Ryzen 3600 and 3600x were discontinued. Which is false. I asked support from AMD that told me shipments are being sent out to retailers now...

Nick Weerheim

Horrible service After 4 attempts to talk to someone i finally got a response. i had an SSD i purchased fail, manufacture says its under warranty and i must go through the …

Kevin Friel (PixelWizard)

Best selection of parts, great prices and helpful staff. Nice points system too!

hamish macallister

Great service, excellent stock

Tim Mahn

Good prices but unbelievably bad customer service. We had bought several components to assemble a computer and there was a bad component in the bunch. After 4 unsuccessful trips back to the store trying to resolve the issue I gave up and got a refund for everything. Staff was very uncooperative and turned what should have a quick and easy resolve into a dragged out and unnecessarily unpleasant experience.

Craig Steele

Canada Computers is one of the best stores for computer parts around. They took over the space that was previously occupied by Tiger Direct. I have been shopping with Canada Computer for the last 15 years, competitive pricing, excellent selection, especially for joysticks, and racing wheels. The staff is very helpful and knowledgeable.

George Cvirik

My "go-to" place for the latest computer hardware and electronics at very competitive prices.

Benjamin Clarke

Entertaining staff. Helpful too. Was looking for an item I saw online for sale and a sales rep lead me straight to the aisle and the item. Was very much appreciated. Helped me get what I needed. Quickly and head back to work.

Sabrina Sims

They know their stuff. Always great service. Highly recommend going here for your computer.

Ali Mapar

they have a lot of stuff on display but do your research before going there

Stender Dave (Stenderdave)

Always helpful and carry a great supply of electronics, computer supplies, and even household appliances!

Daniella Moschetti

Mike was awesome!!!!! He helped us with 2 computers this week, one new and one older computer that needed repair, very knowledgeable . He was extremely nice and helpful, especially to my mother, who has MS and needed to sit down. He made sure she had a chair while he explained everything. Reasonable prices for everything, including the warranty. Thank you Mike for making our visit to your store such a good experience! We will definitely be back????

Kishan P

I called in and asked "Danny" if refunds on a ram stick I was buying was refundable if opened. He said he would make an exception, but apparantly didnt clarify with his boss. Spent 50 minutes going there just to be disappointed. Never again.

Korey Togtema

I have bought numerous items here and had a great experience every time. The staff have extensive product knowledge compared to the big box stores and can give you real answers about product specs.

John Ellison

Poor parts selection, my last part i bought from them (wi-fi adapter) lasted 2 months before it stopped working

Uncle Yar

Good store, employees know what they're doing. Shipping for special order items is really spotty though, ordered a motherboard on the 21st of June and as of the second of July it still hasn't arrived.

James Moffett

Customer service is terrible. They all act like they would rather be gaming.

em king

Very helpful in building a custom computer

Jay McGoon

Despite covid-19... The store staff is doing a really good job. They couldn't completely fix my problem, but the manager was right there to assure me that I wouldn't fall through the cracks. Don't count on their head office to help you out. Go to a store. It's the only way you'll get any assistance.

Benjamin Versteeg

I drove for 40 minutes to this location from work arriving at 530. Approached a representative and told him I wanted to buy a laptop. I new exactly the one I wanted, so there was no need to browse. Rep told me he was in the middle of helping another customer. So I waited for 45 mins. At 615 I was told to come back on Monday because they had to close up in 15 minutes which wouldn't leave them time to process my order. I was ready to pay ~$2000 on the spot for the laptop I waited for and wanted. Take your business elsewhere just to avoid being treated like garbage.

Anderson Ofiyai

I wouldn't recommend ordering anything online from these people. I was wait listed on a product for over 40 days, and I still haven't received a refund 15 days after cancelation. The customer service is non existent, and when they do answer the phone or an email, they are no help at all.

Dan Doctor

Fantastic staff, helpful and able to put things into English for non tech customers. All the staff here are great and always willing to help. I buy from here even though I get wholesale prices because their prices are the same or better most of the time and they usually have what I need without having to wait. Faster than amazon or newegg with better return policies.

Masaru Suzuki

I usually come here to get electronics that other retailers don't carry or sometimes the prices are cheaper compared to other retailers.

Steve Neuert

Great staff, good price, no waiting and the website gives you a chance to shop before you get there

Quinn Martin

Sam and Grant were impeccable. They were smart, patient, determined and helpful. These guys diagnosed the problem with my laptop and fixed it in minute. I definitely recommend these two guys and this location. I wish I could put 6 stars. Thanks again to Sam and Grant. Much appreciated.

Charley Chuan Liu

I'm officially done with this location. The ENTIRE management team are the rudest, unhelpful and just straight up mean people and seem to hate their job. Please take the extra drive to downtown, midtown or mississauga location if you can and least deal with some nicer people. 0 stars if i could.

Zupharion

Great service, friendly staff, decent and competitive prices,

Jacob C.

The some of the staff is very helpful, others not so much, but the store had what I needed even if it took 35 mins to find the part I needed

Austin Cheung

This Canada Computers is quite safe during Covid-19 pandemic the staff were outgoing and helpful, but Memory express does it better on W Broadway

Samuel Arnold

Came in here for a usb cable during the pandemic, which I needed urgently for work. Was told to place an online order as I got to the store. That was fine; however, upon placing the order I came back and was told it would take 30-60 minutes to fulfill. There were about 2-3 staff standing around staring at me. After about 15 minutes the order came in from the head office and the manager, sarcastically, shouted out my name, the order and said it was urgent. I understand that things are difficult during the pandemic but the staff were rude and treated me as if my requests were crazy and inconveniencing them. I will definitely be taking my business elsewhere in the future. I've purchased and built several computers from CC and they were great but based on how I was treated today, I don't think I'll ever go back to this location. 2 stars because I got the cable in the end.

Zach Florica

Pretty unimpressed with this particular location after several visits. - not about the repair and service guys, they’re always fantastic Girl at the register told me she wasn’t “qualified” to run payment on an SSD that was DIRECTLY behind her (1-2feet), she made me wait for about 10-15 minutes for a “sales men” who literally picked the SSD up and handed it to her to run payment. I didn’t realize there was government regulation of solid state computer drives and required a trained person to do the initial picking up of the drive. Don’t really understand why my time was wasted for that, all while there was noone else waiting to pay On a second instance, I had forgotten a mask(my fault although free ones were available). The employee declined me a free mask as he “gave me one a few days ago”. On that trip I spent roughly $900. On my return trip I intended to spend an additional $700 but had to resort to much a friendlier computer part supplier, Amazon.ca as the Canada computers clearly did not value my dollar.

Ronin

Beware of their price match, I was told when they opened in Halifax that they would gladly price match with Newegg.ca Went in today and the Manager took it personal got very uncomfortable and salty, they chose the fastest shipping method from Newegg which is the most expensive when "free shipping" is clearly stated on newegg.ca to add to your price match so in effect they do not actually price match fairly. Off to newegg.ca for a better price and free shipping. Kinda sad because I was excited for a new store in Halifax it did not take them long to disappoint.

Body Count

Love this store the best Canadian computer store hands down. The store is amazing very well stocked and if you have to order online items ship fast. Great customer service.

Miko Beaudry

I had a great experience with the team at Canada Computers in St. Catharines! My main desktop PC died on me early this week and they helped me diagnose the issue and purchase the right components to get me back up and running. Awesome level of service from friendly, knowledgeable staff.

Jay Tottle

Russell Vo helped me a TON in figuring out/building a new custom PC. the process took a long time due to delayed video card availability, but he was willing to continue working with me for weeks to create the right package. 5/5

Cory McComb

Not too bad . Good to deal with

Ashraf Mohsen

Great selection of computer components and accessories. The staff are very helpful, efficient, enthusiastic and knowledgeable. Good deals are offered quite often. Before you spend your money at Amazon, check these guys out and keep it local. The website is great as well. Free parking behind the store.

Jay Bird

I am not one to complain very often, if at all. But I am not very impressed with the service and the fact that they should have a sign up for construction going on in the store, so when you walk in to there store, there are guys working …

MapleSuga2

Friendly, knowledgeable, no pressure. I said we were just looking at this point and was still treated perfectly without being dismissed as a waste of time - was refreshing in a tech sales environment!!

Andrew Hollister

Great selection, simple layout to the store, they have everything you need for computer building and repair.

Viv Digs

The amount of available products to browse in store was disappointing - looked almost like they were going out of business. However the guy that helped us was very friendly and accommodating.

Daniel Salas

Knowledgeable and helpful staff. They answered all my questions in quick and concise manner. Highly recommended.

Alex Wedermann

If you're planning on building a pc, server, or home network this is the place to be. They have a great selection in store and competitive prices when comparing against best buy and Amazon. The staff is very knowledgeable and friendly helping you when you need it but never being to pushy for a sale.

I M

Low prices on new electronics. The show room is spartan, so if you're looking for something specific, check the website

- V3RT1CAL

Bought all my components to build my first gaming PC from here, It was awesome to see all the components in person rather than ordering them online. Staff was nice at the counter but was more concerned about selling me a warranty than answering my questions. Luckily i did a lot of research on the components i wanted. Also it seems like the staff is afraid to leave behind the counter and come ask if you'd like a hand finding something, if you do see someone its like there sprinting to the back room for a break. Price matched a GPU and they tried everything they could to NOT honor there own price matching procedure and guidelines that are online. Finally a manager approved after about 15 mins of staff members trying to come up with an answer. The price match isn't a true price match because they add on the cost of fastest shipping available to the lower price. Lucky for me it was only $9.99 so i still saved some money but i can imagine some things you wouldn't save any money at all. Good store but better customer service would make it a great store.

Jason Young

I went to this Canada Computers Burnaby location today for a Display Port Cable for my business. The store was well laid out, I found what I needed in a couple of minutes, and the staff were helpful and had me on my way in no time. Pricing was good too. I will be back and recommend this location.

Yunus Alao

Brought my computer in for a quote at the now-closed Richmond and Oxford branch and was told it'll cost around $150 to repair the ac/dc outlet of my computer which I did and it turned out that it wasn't working after all that money. I went back to them and was told to pay another amount of money for the repair.

Marko Romic

This is by far the kindest Canada Computers I've ever been to. The staff is great, over the phone & in person. Take notes guys, customer service is everything and this London location set a standard that should be followed at all CC locations. I was helped by out by whoever was nearest to me, for a PC that I put on hold over the phone. Which was actually put on hold for me! Unlike another store! Looked for monitors, unfortunately, nothing in stock I was looking for but we went over all the details and tried to find something that worked. We even found an exact headset for my girlfriend that was EXACTLY what she was looking for?! 5/5 Customer Service Thank you to the 3 gentleman helping me out after an hour drive to a location out of my way and even staying a bit after bell to make sure I was settled. Thank you to the young woman who helped me find the PC I was looking for and put my item on hold! YOU GUYS ARE GREAT! Hope to see you guys again soon for those monitors

Michael Giorgi

It's a smaller store but they're still packed to help you with your electronics needs.

John Stirstick

Friendly and helpful service with staff you can find.

Pat Purcell

Great place to buy computer parts and equipment. Knowledgeable.

Mike Churchill (MTESM)

Took 10+ mins to complete an online reservation purchase after I was told it was ready. Waiting in a line is not something I want to do in a pandemic.

Jamie Courts

Fair prices and always a good selection of parts. Saves the waiting time of buying online.

Cuthbert Nibbles

Their price match policy is a little silly, tacking on the shipping cost even if the item has free shipping, but the customer service is always incredible, knowledgeable, helpful and not trying to rip you off. Also a really good selection of products, from gaming to entry level enterprise.

Arnie Weber

This has been my go-to computer store for nearly 20 years. A great selection of parts and reasonable prices. Be prepared to wait in line during covid times but that's just the way things are right now. They're doing their best to stay open and maintain a high level of customer service.

K.v H

Bought two 24" computer monitors for gaming to put side by side; same model. I found out the screen colour are different. They couldn't find out the problem and refused to do refund or exchange.

Clint

Great!

Mark Lane

Good Local Canada Computers. Nice Central Location and Helpful Staff. Not as big as the Giant Stores in the GTA though. Excellent Deals on Boxing day but the opened late. Oh well people got what they wanted AFAIK.

David Torres

Excellent service, helpful and took the time to find the item I was looking for.

Ron Moore

Great service. Great prices. Lots of shiny stuff :-)

RSC

I'm shocked and only negative emotions ????,staff probably came from some farm ???? or some country side ????, they don't have an idea how properly to talk with customer which is feeding them in general. Unprofessional cashier and customer service....If you want to get it good deals take a look online first or other location.

Rene Desombre

Fabulous service, covered what we needed very well

Only Traum

have always had good experiences here as iv been building computers for years. just know what you're getting into before you even attempt to DIY

Tracy Guneyler

We will NEVER SHOP AT Canada Computers & Electronics again!! Our son had been saving up to buy a new gaming monitor and with his birthday money he purchased it. We picked it up and brought it home. We gently removed from the box and set it on the stand. We plugged it in before taking it down to his desk so we could see it work and it lit up with these weird lights across it - clearly something was wrong with the screen. We immediately called the store and were told to bring it back for an exchange. We packed it back up and brought it to the store where the store manager, Curtis, told us that he would do nothing for us because the damage/defect was our fault. Our son is out all his money, $367, because this company refuses to stand behind it's products. We are beyond furious and so upset for our son. If you look at the Google Reviews this is not the first time the company has done this.

Kyo

I'm not sure where are all these friendly staff review came from. From what I've experienced they seems to hate the job. Is like "omg another customer, pls get out" that kinda look on their face. They even throw the stuff I'm paying for on the table. like wth does that ? I don't mind the looks on your face but please at least be gentle to our stuff. Once again we are the one who is paying for!!

NotChickenWings

I was only 7 dollars short of a purchase at the store and the manager said don't worry about it and I got the product. Great customer service.

scott ward

Clean and good

Josh Wilson

Pretty much the only place in London that doesn't completely rip you off. Decent deals and knowledgable staff. Not the best out there but definitely better than the other options around the city for your computer needs.

Glen Moffat

Staff very helpful. On shelf stock selection very limited. Weird to actually see the impact that semiconductor shortage is having on these types of stores.

Jack Sroka

Nice competition for Best buy. Very good service. Lots of gadgets.

Zachary Morris

I’ve been to this store probably 50 times to get my computer parts and get I’ve had only 1 good experience here. Terrible customer service all around, especially on Boxing Day. Who ends their Boxing Day sales before Boxing Day? Made bundles that aren’t even compatible with each other? Wont honour a sale that ended 9 hours ago? Wont price match with a store I price matched with last week at this location? I shouldn’t have to ask for service when 99% of the employees are just standing around, I might as well cash myself out.

Steve Wright

Great shop with very helpful staff who are always able to answer even the hardest questions. Good prices with a wide range to choose from.

George Peverill

A solid place to get you tech fix! Friendly, chill staff.

Felipe Flor

Amazing service! I've been looking for a PS5 everywhere and it has been incredibly difficult. Thankfully, Canada Computers offered me the option to back order a PS5. About 4 days later, they called me to say the PS5 was in-stock and ready to be picked up, everything went very smooth. Every one from the staff that talked to me was very polite and attentive. I'll certainly be buying more stuff in there in the future. Thanks

Jared

Great customer service, a few very personable employees that always try their best to find exactly what components suit you best. …

Lino Cabral

Definitely my preferred choice for parts and accessories

MegaFallout3Fan

Good deals on computer parts

Andrew Mackey

Fair prices and a good selection of electronic items.

Louise Vargas

They went out of the way to make our purchase special

Michael Bilawski

More knowledgeable than best buy. If you want electronics, this is the place to go. Never been to a bad location, and this is no exception.

Darren Stoner

Great place, fair pricing. Willing to help without pushing sales. I'll be a returning customer

Alessio M

Was told I can return graphics card within 14 days but when I returned it they said could only exchange or give in store credit.

George C

Is this a Canada computers thing? They never pick up the phone doesn’t matter what time of the day nor which day in the week you call

ShanksmasterGeneral

Cannot complain. They got me what i asked for and helpes me when i needed help.

Ninja Mom

I just had a most pleasant experience with Canada Computers. I got to talk to a man named John and he was very helpful. He was pleasant, courteous, and very knowledgeable. You'll get all the help you need at Canada Computers. Give the store a try. You will not be disappointed!

Corey Harman

Best place in London to buy computer equipment. I have built over 15 PC's here and I've always been happy.

elmer tubig

nice to talk to the employees...products seems pricey though.

Fream

Great place for all of your PC components and peripheral needs. I always buy my parts from here as they are competitive with Newegg. If I don't have her time to install something in my computer I cam bring my rig and they will install it same day while I'm out running errands in the area. Great location and very knowledgeable staff on all things computers. If you're looking for guidance on your next build, be sure to come here and get help! They can aid you with just about anything PC related. Floor associates are also very honest about products and my needs as a consumer based on my budget and quality of items I need.

Jack Willson

Usually have a good experience here except when I went for an ssd mounting bracket. Guy says "We have some but not what your looking for" and just cringes at me instead of helping me find what I AM looking for. Did not feel welcome and quietly left. Not sure I'll come here again if the staff will just cringe at anyone who doesn't know exactly what they want or need.

Erik Niemi

Staff were helpful, prices seemed generally good. Selection was also pretty good. I'd go back.

Patrick Dorkin

Great staff that day. She Sabrina was really helpful to me and my mother. Great CSR.

Saiful Islam

Do not visit this location. Worst customer service. I wanted to return one unopened item but they refused to do that. Their return policy very bad, unrealistic. They like to take back only defective item, if you open any item & not defective they will not help you. Oh defective item only for exchange NOT for refund. Unbelievable !!

Jennifer Cruickshank Paisley

The store is clean, laid out while. You can find what you need for wifi, building your own computer, peripheral devices and tablets and Mobile phones. Definitely cheaper than amazon, best buy, the source and others. Staff are nice and helpful.

Jeremy McCabe

Helped us pick out a good android box, it ended up being defective which was a downer but when I brought it back they assured me they had very issues with that model and happily refunded me where I bought the same model again. We have had no problems since with it. They do have a 10% restocking fee if you just try to bring something back that you don't like. If it is defective there is no restocking fee.

Wuffle Delivery

Always a pleasure to work with these guys. I do a lot of builds for customers and the Burnaby location team has never let me down!

Tim Mason

Great selection of computer parts, whole computers and associated electronic gadgets at reasonable prices, with helpful staff.

Andrew Gee

Bought a monitor and didn’t quite like it. Had very visible picture drag of fast objects. They wouldn’t let me exchange for better one and I would pay the difference. Was only bought 2 days prior. Their Final sale is a terrible business plan. Next time mention that to the customer btw. Won’t be back as I’m out 700 for something that I don’t like.

Ren G.

I've been shopping at CC since at least 2000 when they had a 10x10ft store at Pacific Mall, glad they finally made it to Oshawa, decent prices and great selection.

adam Crabb

The guy there were very knowledgeable and very helpful. And more patient then I usually see even with my constant questions on my computer build. I will defiantly be a repeat costumer

Tyler Krenbrink

Needed RAM, they didn't honour their own price matching policy. I wouldn't recommend anyone shop at Canada Computers.

Dusten Boyle

Not really many issues with the pickup process. When you arrive, text your order number to the number on the sign and wait for order to be ready. Process was smooth and relatively quick. Rated two stars because their online ordering is terrible. Can't pay for items online, so must pay on pickup. Can't order some parts online, in store only? Just seems like this tech store is a tad behind the times for such a large company.

Ryan Mortier

Great place for computer parts or full systems. I'd rate a 5 if it wasn't for their bad price matching and return policies.

Brett Rintoul

I was overall satisifed with the staff and store. The staff weren't overly helpful in making the right choice of media player and I ended up having to return it because it wasn't compatible with the Netflix app!?! That shouldn't be a thing these days! I did however receive good service in purchasing the TV mount bracket and the two mini entertainment keyboard/touchpad combos to complete my two setups.

Sharolyn W

Brought a keyboard there at very reasonable price. I think they carry some brands which you can’t find it at Best Buy for an affordable price.

Mohammad Zehan Saif

Good support and good products.

Praneel T

My go to place close to home. Majority of the staff is friendly and helpful. My go to is Enzo, he takes time to show products and offer his insights. He has helped with numerous purchases and is also really realistic. Not everything has to …

Chase Ando

Absolutely terrible experience with Canada Computers on Broadway. I HIGHLY recommend shopping elsewhere (Bestbuy, Newegg etc). I tried returning a motherboard that was purchased within the 15 day return policy and had SPECIFICALLY asked Bronson, the sales associate, if I could return the product if it had not been used. He said it would be NO PROBLEM at all at the time. When I had returned to refund/exchange the product, he tried to convince me (in a very condescending way) that he had told me that I had since I had removed the tiny piece of scotch tape that 'sealed' the bag that the motherboard was in, that there is absolutely NO WAY that they would refund, exchange or even consider discounting the product. I then politely asked to speak to a supervisor or store manager multiple times, but Bronson insisted it was a waste of time and came back from the back of the store without the manager each time. Another customer had showed up soon after to refund his motherboard and had no issues with returning it although he had opened his product. All I wanted was to get some clarification from a manager around the store policy and have a chance to explain to them that I was told something different from what I was experiencing at the return counter. I have purchased parts from them before and was in the store to purchase more products that would easily exceed the value of the motherboard itself. It was clear that Bronson and his 'supervisor' didn't get the difference between a $250 one-time return vs the potential lifetime value of a long-term customer. This was a problem that could have easily been solved with a little logic and reasoning, but was instead faced with incredibly stubborn and blatantly rude customer service from an incompetent low-level sales associate. A 1-star review is being generous, I will never shop there again.

Winged Elf

The staff were nice if you could actually get one to acknowledge you. But when they didn't have what I was looking for they told me they could order it in. I bought something that would do the job while I waited for the thing I really wanted to come in. They told me if they recieved it within 2 weeks I could return what I initially bought and just buy the new item. I assumed they didn't call me within 2 weeks simply because they didn't want to have to take a return and make more money off me. But when they told me 3 MONTHS LATER to tell me my item was finally in but that I only had 24 hours to come pick it up or they'd cancel it was dumbfounded to me. I won't be going back that's for sure. It's not hard to find stores that sell parts for computers.. with so many competitors out there I would have expected better service from such a well known company.

Connor Lang

Best prices I've found at a brick and mortar location for computer stuff.

Annie Mike mike

Get advise for what you looking for and they have good stuff cheap The Canadian store ,they will give you more ditel you need to know before you buy

Christopher Mark

Terrible servie, terrible warranty policy, impossible to reach. Purchased a keyboard from them, it malfunctioned after three months. It took me 2 days of calling to reach anyone (5 total phone calls) DURING store hours. Insane! Then, turns out they don't offer any warranty on peripherals over 1 month - DO NOT BUY PERIPHERALS here. At worst, get a price match somewhere else. I'm now having to ship my keyboard when I should have been able to take it in for a replacement.

Arjun Puri

Knowledgable staff, great prices on computer components and accessories.

Calvin Horsford

I brought my PC in to see their service desk because it suddenly stopped turning on and thank goodness that they got it working again. If that GPU had been dead, I was gonna be so sad. A GPU? In this market? No thank you. Thanks to Jordan at the service desk ????

Silvio Studios (Silvio Studios)

Tried to order online and had an issue. Tried calling customer service it says "Due to the high volume of calls, we can not answer your call. We will direct you to our messaging system." ...click then it hangs up. Tried calling back got a busy signal. When you are growing too big and won't invest in proper infrastructure you are on a path for failure. I'd spend $20 bucks extra on Amazon thanks!

MakinA \\ Wake

The only place I would go for computer parts. As many times as I can! Geeks will enjoy this place as will anyone that cant find ~computer related items

Calvin Amolar

Large assortment of items related to gaming, computer parts, and electronics, and they also have very friendly staff! Definitely the first place I would visit if I'm ever looking to buy electronics/computer parts again.

Thomas Henebury

Slow, poor service

Joseph Cunanan

Sanji was honestly so nice and kind, I know I'm not the most tech savvy but he answered all my questions and made it easy for me to understand all the components for my new p.c

War Pig

Love this place, I can spend hours in here...

Jeremy Villeneuve

Place is always staffed appropriately, always knowledgeable, always polite. Always my first stop for anything PC related. Keep up the good work.

Sergey Chernykh

Prices are good, quite good selection. Also had a good experience with online purchase. But after I visited the place I have mixed feelings. Big space inside used in unoptimal way. Feels abandoned except small area where laptops are presented.

Christopher Vincelewis

There's always someone there to help. The combined knowledge is great, and they do no pressure sales. My go to for lots of consumer electronics, cables and computers.

שי רדיד

Worst purchase i ever made! Got a very expensive laptop, parts of my keyboard doesnt work and i am not from canada so i need to ship it back, they charged me extra 600$ that thry said will be and were extremely unprofessional. Plz for your own sake dont go there!

Patadorea SilverLeaf

We got a 3080 for my new pc here. They're only selling one to each house hold and you need to set up an account. Its about the same price if not more as the Amazon pre orders. So very pricey but there is a lot of demand so this is to be expected. If you want a 3080 its best to call in to the store over buy online, better results!

frumS relliK

Helpful staff, well-organized and good prices.

Barry Hails

So don't buy from this company... Unreal that I can't exchange something I just bought.. I bought this adapter for my wife's laptop so she can set it up to a larger screen at home. I plugged it in and nothing happened... Took me a while then I noticed the small fray in the connection piece. So because the package it comes in is clear... The employees apparently check to see if any damage is already on the product before it leaves the store.. That doesn't happen. So they take absolutely no blame for any damage to the product and its all my fault. I don't care about the 35$.. It's the fact that we are all liars and we must of damaged the product. I think a company like yours could have a better policy when it comes to returns.. Unreal.. I'll never be back to this store at any location. Sad you run a business this way

John Riches

Very helpful

phil h

Very helpful staff. Good prices.

ray lu

Good deal. Open box monitor for $1100+.

Chris Johnson

Pretty good selection with a bit of everything, well known brands for build-your own PC and their own in-house prebuilts for reasonable prices. Frequent sales that bring prices down far enough to compete with online stores, and they do have …

Agnipa

Doesn't get any better than this if you're serious about tech.

John Griffiths

Special price on my toner, but of course the only ones left in the store were on the top shelf. But before I even started my search for someone to help, I heard the tall ladder rolling up behind me. A staff member was really on the ball, and anticipated (based on my craned neck from looking up) my need. This is just one more example of how attentive I have always their staff to be.

Anton Goncharov

brought my laptop just to change the screen that's all. after 4 days they called me and they said everything is fine working well and we will continue to fix it. Two weeks later???? they called me and said that is my motherboard is broken. So all I got from them it's just SORRY. don't bring your stuff there be aware

Steven Allen

Knowledgeable and friendly salespeople who don't need to bully you to earn a comission. Actually suggested I spend less on an item.

rbgChipDawkin

The staff know their stuff. Helped me find exactly what I needed during the rush of Black Friday. A fair price and an enjoyable experience. Generally unimpressed with ordering Online with Canada Computers, but I will be visiting this store more often.

Bradley Bulger

I love this store. This store has helped me on my way to what I have achieved. Had a minor set back when roommate smashed one of my two monitors. But I’ll be back to pick up another one soon. If they don’t have what you’re looking for. I’ve never had an issue with them ordering me my parts. They’re helpful and know just what you need.

Sati Krish

Expansive

Andy Luu

They are very sales oriented. They will greet you at the door and shadow you as you walk around. I went in to purchase a monitor and the staff member didn't seem to know much technical knowledge about the products. Often referencing the the tag for specs. When asking for his opinion on 2 models, he chose one because it had red monitor legs. They helped me carry the product to my car and overall, they do feel like they care about your needs.

Stephen Welsh

Went in looking for help as I am new and don’t know anything. the customer service rep sold me a product that was not compatible with my system and it will not boot. Due to product being open they will exchange the product. Would advise you to order your products online as you can return them if they do not work.

Pyro

helpful people, they're happy to help you find parts for a custom build and they are friendly

Lj Jagai

Decent stock, sucks that they phase out alot of stuff that's still slightly relevant like Firewire cable (who else should have it? this is why amazon is winning) and the staff is not knowledgeable. I recommend doing your research first, then checking stock and pulling up to purchase. Asking them anything will lead to you buying the wrong stuff.

Henry Yip

Good selection good layout

Kiel Gettler

Helpful staff, and has all the little pieces you need for your PC that the big box stores just don't have. Can get some good deals when things go on sale.

Enmanuel Rumbos

Good selection. Prices are good. Sales staff is a bit despondent.

Gurparm Rakhra

Great price, value for money, you get everything you need for computers and all that.

Taylor Hurley

Ncix is my computer ship of choice. They balance the interactive service well - letting me browse, but also answering questions and making recommendations as needed. Well lit and clean also

Brandyn Quigley

Staff seemed knowledgeable. I had asked the employee serving me a question regarding performance difference between two cards and another employee who was listening in very rapidly looked up the answer to my question. Pretty good prices, I don't believe employees are on commission here so they don't try to sell you more than you need. The markup on products compared to buying direct is minimal and the selection of product in store is usually pretty good. I've never gone to Canada computers and left without getting what I needed.

Officially BRAIN

The customer service at the Waterloo store is by far the worst customer service I’ve ever received in my life. Bunch of university students that truly don’t care about helping customers. Highly recommend the drive to Cambridge to receive a way better experience from employees who are actually willing to assist you and your computer needs. Waterloo will not honour their protection plans, and they will give you a giant run around about it... Cambridge was more than willing to accommodate and replace on the spot (but didn’t not have the part and instantly ordered it in)

DR DURST (DRxDURSTx)

Get staff clean location. Ive been going there for 3 pc builds in the past year and they always been able to help and recommend other parts.

M Asuncion

The people are quite knowledgeable and they have most of things which I have been looking for.

EnVy

Dude you want to build a PC they got you covered everything for the tech person and not tech person :) they carry a lot of stuff not only computer parts and accessories but a variety of other electronics and gadgets, check them out.

H C.

Great computer prices are good

Elliot Stevens

Ordered online and picked up in store. Quick and easy, plus employees were all very friendly.

Ming Chung

Not too crowded but staff was very helpful. Very nice and orderly display of merchandise. Price is comparable to other stores carrying same brands.

Joseph Michaels

I would stay away form them. Their return policy is awful. Stick with Best buy.

Aether VODs

You would think with everything going on right now that the employees would try to provide a comfortable experience for their customers. After waiting in line for over 20 minutes I was told that they didn’t have the item I requested, with the lady working refusing to go back in the store to confirm they didn’t have the item I wanted (she showed me the wrong item through the glass). I checked the day after online and once again was met with resistance even though I had preordered an item (knowing exactly what I wanted) and after another long wait, the gentleman behind me was let into the store only because “he wasn’t browsing and knew what he wanted”???????

Matei GG

Don't buy Christmas gifts from here, bought a mouse but didn't grab the correct one then I tried exchanging it 3 days later but they wouldn't take it back, the manager suggested I sell it on kijiji to get my money back. On their website it says you are allowed to return such items within 30 days - the staff showed me another policy where it says you cant return unless defective. Terrible store policy I would just get off Amazon to save yourself the trouble. Amazon sells basically all the PC components now, so a place like this is completely useless if that is how they conduct themselves. Unprofessional staff.

Trevor Jollymore

Good stock and decent prices.

thomas k

Great staff. Nice store .

Keegan Walker

The customer service is terrible i have been waiting for days now after placing my order and it still hasn’t made it out of the pending stage. Which means they haven’t even looked at my order yet.

Zach Knowles

Avoid at all cost. Customer service is horrendous, no one ever picks up the phone. I ordered a cpu & 3080 from them. Was told CPU was going to be max 2 weeks. 2 months later still nothing. Not to mention the 3080 order was "canceled" for absolutely no reason. Turns out the Assistant manager is scalping the cards and stealing them from their own customers. With that being said Canada computers is a great company, but this location is a bad apple. Go to any other location besides this one.

Pat M

Bought a computer from them last year. Best prices where found here when I compared them to other local computer stores. The computer was their built in house brand and so far it was worked flawlessly. Will buy again and recommend others.

Omar Subzwari

Absolutely horrible staff, heard a new Canada Computers opened up at the Fairview Mall so went there with a couple of my friends yesterday. I was playing on one of the computers and being 6'4 as i was adjusting the way i was sitting i hit my knee on the table. One of the employees im guessing the manager completly lost it and started yelling and told me to get out of the store. Just because i was with my friends she thought we were messing around, didn't listen to anything I had to say just constantly kept yelling and telling me to get out. Completely ridiculous and worst staff ive ever seen. Dont go to this location, order online or make the trip to Toronto instead if you really have to go in store.

Matthew Tsui

Great experience at canada computers today on black friday. The staff was very helpful through the heavy process and below temperatures. Ricky and his manager Sean made the whole event swift and entertaining. Will come back again on boxing day for more great deals

Ruben J

The man who opened the front initially said he was at full capacity and we would need to wait in the line which was perfectly reasonable and we agreed. He then continued to ask why we were there and we told him we were there to see the selection of headphones. He became very aggressive and refused service unless we could give him the exact model and brand of headphones we wanted to purchase. When we explained we were there to see the selection before we made a purchase he continued to refuse to let us wait in line to enter. With such aggressive and hostile service I wouldn't recommend this place to anyone. Use amazon or newegg instead.

Krrish Saini

Horrible customer service, the employees don't even want to test out the products that are defective I called and asked whether I needed only the CPU or my whole build they said the CPU only is fine. When I got there the person has no clue what he is talking about I told him that the CPU is the problem even my motherboards troubleshooting LED's say its the CPU but he proceeds to say that its my motherboard that's bad WITHOUT EVEN TESTING OUT THE CPU and would not even test it. The Vaughn location is so much better overall they tested out the CPU and didn't even need my whole build and it turns out the CPU was the problem the whole time and they actually exchanged it for me I could safely say I am never going to this location again.

nathan bosman

The staff here was friendly as well as helpful. The store includes a wide range of electronics primarily focused on computers and components relating to that, but also includes items such as TV's and microwaves. The interior setup is basic but serves the purpose well and has a few features like stations to tangibly test products such as mice, keyboards and laptops as well as PC gaming setups.

Lulu Lee

Bought a computer there in January. Needed Office 365 as well. Specifically asked about the outlook express with this software. Trusted the sales person. They sold me the software without the email. Called the store to explain the situation. Was told the manager would call me back but that didn't happen. Had to purchase it again elsewhere. Computer started to act up less than six months later. Beware their warranty is only good for 30 days even on a new computer. They would have fixed it as if it was purchased elsewhere. Not impressed at all with their customer service either at purchase or after care. Would never recommend Canada Computers.

Chris Dritmanis

They are almost always out of stock. You dont go to the store to browse. Order online pick up in store and you're done.

Matthew (SpiritualLynk)

Could be better. For people who are suppose to be experts on electronics. I go in there hoping for help but instead know more them the associate myself.

Rick Mast

I spend too much here but there prices are great amd staff are excellent.

Jason M

Horrible staff and management. Went in with something I had gotten 5 weeks ago and is now not working. I was told too bad. First rep wouldn't look me in the eye and mumbled "receipt" I had to ask him to repeat himself twice before he finally spoke up but it was clearly a chore for him. Avoid this place. They do not care about the customer.

Mitchell MacDonald

I shop here quite a bit and usually never has an issue until today. Now I understand everything that is going on but I personally do not like the "personal shopper so you don't touch anything" that they have going on right now. I went to get a cheap computer to start work from home for a friend and I knew essentially what I needed, but the sales person didn't seem to know much about the computers at all. and even after I told him that I have built these computers before and the very model that he was showingme, he continued to act as if I did not know what I was looking for. This location definitely needs more people trained on what they sell and try not to oversell me.

Sarah Johnston

I just want to say sorry to the guy who was working close at the counter to the left on mon, march 15 2021. Im sorry I didn't know how to open the sliding door, I didn't mean to aggravate you ;-;. Thank you to Allan for being super helpful during my transaction and opening the door for me while I was carrying my new pc case. He helped my sister when we came to pick up her pre-built pc and he was super nice!!

SCKentrol

All the locations I have visited have had great helpful and friendly staff

explodingtoads

Amazing service! Went in for a new GPU and Mike was a huge help and stopped me from making a rookie mistake! Cannot stress how helpful he was.

Brian Eng doing his Theng!

Excellent staff. They're all very knowledgeable and accommodating. They can get busy at times because of how knowledgeable they are. They have a plethora of items for sale. They'll probably have what you're looking for. The prices are very competitive and the products are nicely organized. Large store with a good variety.

Julien Westman

Professional, concise, easy to deal with.

Shelby Foster

We bought a computer from this location and we have had nothing but issues with it. We have brought it in to get fixed for the same issues alone 3 times and still to this day we are having the same issues because they have not changed or fixed anything. After leaving the computer turned off over night (minimum 4 hours) with everything still plugged in it will not turn on in the morning. In order to get the computer to turn on you have to unplug everything and plug it back in. The Tech has always said that he has never been able to recreate the issues. That is a lie because one of the employees told us he could one time and the Tech took apart the computer only to put some paste or glue on the inside or something. If The Tech is unable to recreate the issue any other time that is because he cannot follow simple instructions. We tell everyone every time we go in how to recreate the issue but the tech cannot seem to remember this. He turns it on and off every hour and after I tell him to leave it off and plugged in over night he says '"I'll do that, I'll leave it on all night." The Tech told us that we should just leave the computer on all the time...we shouldn't have to and shouldn't have this issue. We told a manager our issue and he just laughed at us and said the power supply would be changed and the computer returned at the end of the day. They kept the computer that time fore 4 days and didn't change a thing. We were told by 2 people we could have the computer sent away but then when we brought it in to have it sent away they said we couldn't. DO NOT use this store if you want good customer service, repair, or a product that works!!

Henry Phung

Haven't built or upgraded since 2012. Needed new CPU, MOBO, CPU cooler and RAM. Got everything I needed here at competitive prices to Amazon and Newegg.ca. I am a prime member and premier member but with Canada Computers being a physical store with friendly staff...it's something this municipality sorely needed. W continue to do business here until proven otherwise. Just stay vigilant with your pricing!

Richard C

Service can be rude/abrupt but got a good deal on RAM

Pinky Scott

Staff was great, very knowledgeable and helpful! No complaints anytime I go there

simon p

I don’t know how Canada Computers managed a > 4/5 star rating on Google, when everywhere else they’re rated so comically low. I had a horrible experience with CC over 10 years ago, but decided to let bygones be bygones when they had stock of a laptop that i was looking for. You know, given how everything is so back-ordered everywhere. Long story short. Drove down to London CC on Friday early afternoon. Supposedly the Mississauga store had 2 of the laptop that i was looking for. One new, one refurbished. I asked the London store guys to call the other store to confirm stock of a new one and to set it aside/do transfer work on the system. I paid in full and left the store satisfied that I’d covered my bases and that I’d get my laptop the following week. Nope. Called the following Monday (3 days later). Someone in Mississauga store sold my laptop on the Saturday (one day later) to someone else. I talked to the manager at London store. He explained that there’s a delay between when the order is submitted and when it’s actually transferred. Tbh, i don’t care— fix your system or process . That’s a shoddy system that will lead to inevitable customer dissatisfaction. So, after my awful encounter with the Waterloo CC about ten years ago. And this last encounter in London. I’m back to steering clear of Canada Computers. I’d like to support local, but not like this. Unfortunately for local stores, i placed an order with Amazon immediately after canceling my order with CC.

Dave Brown

Used to buy everything from them, but it seems they are on their way out due to poor ownership. I would spend your money elsewhere.

James

They are selling second hand graphics card as new. I ordered one Rx 580 from website and drove 100km to pickup but they brought out an opened, secondhand card. I was so disappointed. The manager told me No discount No addition warranty No anything, so I have no choice but leave with anger. I don’t know how come a such big company like CC can do this.

Robert Brien

Parking is always an issue but otherwise great.

Joel Deng

Good price. Nice staff.

Neil Diguangco

Great spot for computer related purchases. Online store helps and pick ups are super easy.

System Technician

Fantastic computer store, every staff member I have ever encountered Is extremely courteous and polite. This store has provided wonderful service throughout the pandemic. Tristan and James have helped me on numerous occasions. I’m grateful that this location has opened in Oakville, I don’t have to get ripped off by scalpers on amazon, or deal with people who don’t know what they’re talking about at best buy. If you’re into custom computers, or want your computer fixed by professionals, this is the place for you.

Kerry Lane

Decent place well stock and knowledgeable staff

Sally Ip

Much selection, very advanced. 10/10 would recommend since it's the only computer parts store there. I suggest hiring taller cashiers though. Bless up. ???????????? ????✌????????????????????????????????????????????????????????????????????????????????????????

Annick French

The staff was incredibly helpful. Great customer service.

Mark Rose

My favourite computer store for all things related to gaming builds and accessories. Great selection of gaming mice, keyboards and cases. Do your case selection on-line first as most cases are still in the box and they will help you find it in store. They also have a good selection of add on light, fan and cooling kits.

j d

Helpful staff, knowledgable, great prices.

Wesley Qumuaqtuq

friendly staff with good advice , Built first gaming PC here, they recommended the best reviewed parts but couldn't offered a few parts and they where able to reduce the price without hurting performance much.

Angie Bain

Third visit and they were as helpful as always. Great store, helpful staff, always willing to take the time to find products that suit your needs. Will visit again!

D WOOD

Joshua Dunnings kid was very rude and harassing.

Christopher Maclennan

Excellent selection and very good service here.

Ryan Barrette

Best selection in the province with prices that compete with online retailers, always a friendly experience.

Gregory Smith

Awesome advice, prompt service, great in stock selection. David helped me and answered all my questions, and the tech was pleasant and knowledgeable. Will build my next system with them, no question about it

NerdHolly

A better option for more computer parts. But if you are looking for simple things such as a laptop , headphones ect then I'd recommend Staples

Jorge Brzeczyszczykiewicz

Much better than Best Buy for purchasing computer parts. Relatively good stock.

XeroShinobi

Great PC components store with excellent selection.

Baha Baydar

Great place when you need something in a hurry. Store was clean and the staff was great.

Ken Davison

The options and prices are good but it often seems to be a bit of a challenge to get help

Rob Arpa

My favorite store for computers and components

Colonel Custard (TheGunner576)

No pressure sales, know what they're talking about. They will always have a suggestion when prompted. 2020 edit: worst return policy I've ever seen, no price matching, limited stocks. I'm surprised they're still in business. Go to memory Express instead.

Ernie Rocca

Second time at this location. Store has about everything you need for computer and tech related things. Big showroom and lots of stock. In a busy mall but lots of parking.

Slip And Sloss

DO NOT SHOP HERE!!! GO TO MEMORY EXPRESS!!! Canada computer's return policy and warranty is completely BS, they will not uphold them. they will claim "Final Sale" no matter what and send you home. I tried to return a defective mouse and they just straight up said no even though it clearly states in their policy they would have replaced my mouse. Electronics often have manufacturing defects and shopping at Canada computers is too risky because you will not get a refund or replacement. Read some more comments, this frequently happens to people who buy from Canada Computers

Princess Cass

Purchased a new power supply and had a diagnostic done on the laptop

Steve Leitch

New to the area so I decided to take a browse around. Was greeted by a friendly employee who was very knowledgeable about computers and took the time to answer my questions and I didn't even buy anything! Will be going back to purchase PC parts!

King Voxel

Didn't accept my mask exemption and booted me out. Not cool guys!

Wendy Quan

The staff at this store are always very helpful and knowledgeable. Whenever I want some good expertise and more personalized service, I definitely go to this store. They have made me a loyal customer and even though their prices may be a bit higher sometimes, to me it is well worth it because of the service! I would rather give them my business than a big box store or Amazon.

Brad Bell

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Bryan MacGregor

I like the store as a chance to see some cool products first hand, however in the end I'm likely using an online supplier. Unfortunately it's the age of buying computers from computers on your computer.

Harry

I like the staff at this CC. You can tell they love tech!

Adrien Carlyle

Good selection of hardware and decent prices

Danny Guo

Friendly and knowledgeable staff, good location, decently-sized store, and inventory hold the latest products at competitive prices. NCIX as a company is one of the best places for computer hardware, I would highly recommend them for anyone building a PC. Last year, I built my Haswell-E system with their products, and purchased a GTX 780 earlier from them as well. Great place to volunteer too, for any students doing work experience (as I did.) Kim(berly), Tony, Edwin, and Russel were especially nice to work with, if you see them say hi for me! The rest of the staff were nice too but I didn't spend as much time with them sadly.

Nikolas Clark

Nice and helpful staff

Jim Fisk

They have everything a computer geek could possible want. Overall staff are very knowledgeable, but of course they may direct you to the person with more detailed background specific to your needs.

John McClane

They have everything you need.

Wolfgang Meyer

The best place to get computer hardware

DayVee Boi

The Waterloo store was the only store anywhere near me that had an item I needed. It was sold out online, as well as in most stores in Ontario. Waterloo had one left and since it was several hours driving I called in advance and asked them if they would physically go and find the item and make sure they were able to find it. The employee found it while I was on the phone and marked it with my name and set it aside for me. They were very polite and I had an excellent experience. Thanks!

sliversurfer1

Great prices and selection. Knowledgeable staff. Questionable return policies.

R FI

Be careful, they only have a 15 day return policy as opposed to the industry standard of 30. I had no idea they had such a policy and just got stuck with something I don't want/need. Personally I'd rather go to a store like Best Buy who offers 30 days AND will match ANY other retailer's prices.

joseph b

condescending staff who don't understand how manners and human interaction matter in customer service. took my money across the street to memoryexpress even though the product I bought was available at CC. do yourself a favour and give your money to the honest retailer across the street

Denis K.

Great tech support. Thanks guys for reviving my grandpa’s computer :)

Manny Melo

Staff were great. Bought a QLED tv here, they took it off the shelf until I could pick it up the next day. Shout out to Eric and Aidan for the help.

karun prashant bhasin

Liked the place as it has everything you can think of when it comes to computers. Staff was very helpful.

Jerm Bos

Easy ordering online and pickup the same day, even during the Wuhan strain of the coronavirus pandemic

Michael Williams

Good prices and selection. Great service!

Leo Batista

STORE CLOSES AT 6PM ON SATURDAYS. It is frustrating to drive far to get to the store and is closed. The working hours for this store is wrong! Please, KEEP BUSINESS HOURS ON GOOGLE UP TO DATE.

Adrian Hofstee

Love these stores. The staff are friendly and knowledgeable no matter what one you go to.

Sean M

Free parking in the back! My go to local place for all things computer related.

Dylan Chernick

Good discounts. Purchased an adaptor online and picked it up free of charge in store. It was out of stock but they ordered it in a matter of days. Good service in the store allowing my to test the functionality before leaving.

Matthew Rigelhof

Super helpful and friendly staff for all of your computer needs! My good friend built my first gaming rig and all the parts I needed aside from what he had gifted me I purchased from Canada Computers. The computer has been running strong for two years now! Recently got another rig with another great friend and all we needed was a new graphics card, went to Canada Computers and got exactly what we needed!

Jason Cheung (Coloud)

Better than NCIX, lots of selection and stock.

Eric Wright

Called to purchase something, which I was told was in stock, was at the store in less than 10 minutes and they decided to sell it instead of holding it. Good stuff

Brad P.

Had a great experience here. Was buying all the components for my first computer build and the employee (Dan) was very helpful. He took the time to go over some specifics, answered all my questions, and was very personable. Build went well, and the computer runs great!

Austin Holbrook

Always has what I need