We have the feddbacks of people who are consuming the services and products of Bureau en Gros (Computer Repair) in the area of La Tuque (Canada).
Currently this business gets a rating of 4.2 out of 5 and this rating has been calculated on 127 reviews.
You must have seen that its rating is positive, and it is based on a very high number of feddbacks, so we can conclude that the valuation is very reliable. If there are many people who bothered to evaluate when they are happy with the service, it works.
You know that we don't usually stop to put opinions when these are correct and we usually do it only if we have had a problem or issue...
This Computer Repair is classified in the category of Office supply store.
(Translated) all you need and more in computer supplies and furniture.haise, reg $ 100 paid $ 55. (Original) tout ce que vous avez de besoin et plus en fournitures et meubles d'ordis.chaise,reg 100$ payee 55$ .
(Translated) Excellent service from young man computer consultant when buying tablet (Original) Excellent service du jeune homme conseiller en informatique lors de l'achat d'une tablette
(Translated) Competent, dynamic and professional staff! Excellent customer service! (Original) Personnel compétent, dynamique et professionnel ! Excellent service à la clientèle!
(Translated) Still no service in this store (Original) Toujours pas de service dans ce magasin
(Translated) Excellent store full of products for school, office, home or just for a personal project. Thanks for your good service! (Original) Excellent magasin plein de produits pour l'école, bureau, maison ou simplement pour un projet personnel. Merci de votre bon service!
(Translated) I needed a technician to my laptop bought there, and the service is PERFECT. Thank you (Original) J'avais besoin d'un technicien pour mon portable acheté là, et le service est PARFAIT. Merci
(Translated) Inventory on the internet, 7 in store. Nothing on the shelves The clerk distraught and unable to help me. The cashier no more help. We look everywhere in the store for the other clerk without finding him. Good after 20 minutes of this circus, I left without buying. I bought online, too bad (Original) Inventaire sur internet, 7 en magasin. Rien sur les étalages Le commis affolé et incapable de m'aider. La caissière pas plus d'aide. On cherche partout dans le magasin l'autre commis sans le trouver. Bon après 20 minutes de ce cirque, je suis parti sans acheter. J'ai acheté en ligne, dommage
(Translated) I asked for info for an anti verus the super gemtil and competant clerk (Original) J ai demande des info pour un anti verus le commis super gemtil et competant
(Translated) Great service, very competent employees. I highly recommend this branch. In addition, the prices are the lowest for school items. (Original) Service super, employés très compétents. Je recommande fortement cette succursale. En plus, les prix sont les plus bas pour les articles scolaire.
(Translated) it's hard to get help from a clerk! (Original) c'est difficile d'avoir l'aide d'un commis !
(Translated) Few or no clerks on the floor to help find the different items. (Original) Peu ou pas de commis sur le plancher pour aider à trouver les différents articles.
(Translated) I went to the printing department and got it for an hour, when there was only one customer before me. Very long service, but nice staff. I had my document in great condition and as I imagined. (Original) Je suis allée au service d'impression et j'en ai eu pour une heure, alors qu'il n'y avait qu'un client avant moi. Service très long, mais personnel gentil. J'ai eu mon document en très bon état et comme je l'imaginais.
(Translated) Very nice experience. Staff with a director who is very available. Courteous and professional. Very good service. (Original) Très belle expérience .Personnel dont un directeur est très disponible.Courtois et professionnel.Très bon service.
A little bit smaller than other concurrent shops
(Translated) Good competent seller service. (Original) Bon service vendeur compétent.
(Translated) We ordered fish which were delivered to them. I did not receive any call from them to warn me and in addition, the girl who served us said to us "oops, I did not pay attention to put the box in my basket, I thought it was from the food ... it was written all around the box that it was alive. Water was flowing from the box when she handed it to us. No need to add that I'm not happy at all . The package has a value of approximately $ 600 (Original) Nous avons commandé des poissons qui ont été livré chez eux. Je n'ai reçu aucun appel de leur part pour me prévenir et en plus, la fille qui nous as servit nous as dit "oups, j'ai pas faite attention en mettent la boite dans mon panier, Je pensais que c'était de la nourriture... c'était écrit tout le tour de la boite que c'était du vivant. De l'eau coullait de la boite quand elle nous l'as remis. Pas besoin de préciser que je ne suis pas contente du tout. Le colis as une valeur denviron 600$
(Translated) No refund ... must exchange for other goods than that wanted poor management. Thief. (Original) Aucun remboursement...doit echanger contre autres marchandise que celle voulu mauvaise gérance. Voleur .
(Translated) My office forever. Very good value for money (Original) Mon bureau pour toujours. Très bon rapport qualité prix
(Translated) Number 1, super professional owner and employees, I bought an iMac, the only place in Magog where you can buy Apple! (Original) Numéro 1, propriétaire et employés super professionnel, j'ai acheté un iMac, seul place à Magog où on peut acheter du Apple!
(Translated) Not bad at all... (Original) Pas mal dans l ensemble...
(Translated) Competent employees, very knowledgeable and able to listen well to customer needs and suggest good solutions (Original) Employés compétents, très bien renseignés et capable de bien écouter les besoins des clients et de suggérer de bonnes solutions
(Translated) Good service (Original) Bon service
(Translated) Good service but the staff is sometimes rare. (Original) Bon service mais le personnel est quelquefois rare.
(Translated) June 27, 2021 my friend came home at 6:10 a.m. and the employees turned on the music and their behavior left something to be desired. They told my friend that the checkouts were closed that it was too late ..... It was 6:00 pm at the checkout! 12 employees with arrogant behavior (Original) 27 juin 2021 mon amie est rentre à 6h moins 10 et les employés ont mis la musique à fond et comportement laisse à désirer. Ils ont a mon amie que les caisses étaient fermés qu'il était trop tard..... Il était 6h00pm a la caisse ! 12 employés avec un comportement arrogant
(Translated) Yesterday I found a product with a cheaper price At Amazon, let manager wanted to match the price with delivery costs. I find it unfair. A best by I'll let make no delivery costs (Original) Hier Jai trouve un produit avec in Prix moins chere Chez Amazon, let manager a voulu matche le prix avec frais de livraison. Jai trouve ca injuste. A best by I'll let font sans frais de livraison
It is a good place to get your office supplies.
(Translated) Good service, they did not have the item in stock but they ordered it and delivered to me the next day. (Original) Bon service, ils n'avaient pas l'item en stock mais ils l'ont commandé et livré chez moi le lendemain.
(Translated) Competent people !!! (Original) Des gens compétents !!!
(Translated) A place that I like to browse ... !! (Original) Un lieu que j'aime bien pour fouiner...!!
After having bought a few items there over the past few months, trusting that they will properly inform you, they don't. I must say that I am very disappointed. Event if the service personnel seem to be a somewhat knowledgeable, don't be fool by it. Lately I went there to buy a SSD card for my Laptop. What I was ordering was very common. The shelves were empty and had to place a back order. That is the start of the nightmare. After a week I call them and then I call the main office number that was provided on the bill. I the meantime by email they told me that they didn't have it at the moment. Fine, I was expecting to get it the next week, since I told them thru email to send it as soon as they have it. The 3rd week, I called the main office again and the person that responded me told me no, that they have cancelled my order entirely without advising me of it. So she offered me to get one since they had order a bunch. Well instead of selling me one at the rebate price that I had ordered the item, they sold it to me at full price, knowing that I had ordered it at discount price. By rights they should have sold it to me at the same price that I had ordered it. I am extremely disappointed with their policies and will never buy there again. The same thing happened to my wife ordering a laptop from them in Newfoundland. They really have bad after market policies and she will not deal with them anymore. Their personnel need to be trained, this is inexcusable. They should properly inform buyers of their misguided policies that other stores use as a standard now days.
(Translated) All that belongs to me concerning computer equipment Office chair Annual installation service anti virus Norton My need for office objects comes from this trade The professional service Meets my needs I recommend (Original) Tout ce qui m'appartient en ce concerne appareil informatique Chaise de bureau Service annuel d'installation anti virus Norton Mes besoin d'objets de bureau provient de ce commerce Le service professionnel Répond à mes besoin Je recommande
(Translated) There is everything for the school or the office (Original) Il y a de tout pour l école ou le bureau
(Translated) Well-appointed store (Original) Magasin bien agencé
(Translated) Good for electronics ... (Original) Bon pour électronique...
(Translated) Lots of choices good employees (Original) Beaucoup de choix bon employés
(Translated) Its a little pricey but there is really everything from laptops, school and office supplies, (Original) Ses un peu cher mais il y a vraiment de tout des ordinateurs portables, des fournitures scolaires et de bureau,
(Translated) Fast and practical. I always find what I need. Fast and reliable, I always find what I'm looking for. (Original) Rapide et pratique. Je trouve toujours ce donc j'ai besoin. Fast and reliable, I always find what I'm looking for.
(Translated) The service is always good and we give good advice. (Original) Le service est toujours bon et on donne de bon conseil.
(Translated) It's good (Original) C'est bien
(Translated) Purolator has a counter inside Staples and they receive packages from Bell (Original) Purolator a un comptoir à l'interieur de Bureau en gros et ils recoivent les colis de Bell
(Translated) Shawinian (Original) Shawinian
Tjrs plein de bonne deal de bonne affaires ...
(Translated) The place to find everything to help you out even gasoline .... (Original) La place pour trouver de tout pour vous dépanner même de l'essence....
(Translated) Quick and courteous service (Original) Service rapide et courtisa
(Translated) The next criticism concerns the printing service: bravo girls! Appreciation of the service and competence of the specialists are at the rendezvous. (Original) La critique suivante concerne le service d'impression: bravo les filles! Appréciation du service et compétence des spécalistes sont au rendez-vous.
Great value but staff is way to young to deal with certain situations. They have good personalities and do their best.
I like to come to this Bureau en Gros because they always have what I'm looking for. The Staff is knowledgeable and the manager really cares about the clientele. KEEP UP THE GREAT WORK!
(Translated) Very bad service of the manager. Do not pretend on the floor and no one lorque you seek a comis. (Original) Très mauvais service du gérant. Pas présonne sur le plancher et personne lorque tu cherche un comis.
(Translated) Wow very good service in the offices wholesale congratulations continued as well (Original) Wow très bon service dans les bureaux en gros félicitation continué ainsi
Great place for computer and school stuff
(Translated) There is a young man with glasses who had great customer service with me, I was in the printer cartridges section. Also, during the checkout, the cashiers were super nice! Well done to this dynamic team! (Original) Il y a un jeune homme avec des lunettes qui a eu un excellent service à la clientèle avec moi, j'étais dans la section des cartouches d'imprimante. Aussi, lors du passe à la caisse, les caissières était super sympatiques! Bravo à cette équipe dynamique!
Many product for the office. Price are good. Staff is friendly.
(Translated) I like this place for all copy service, computer, repair etc (Original) J'aime cette endroit pour tous service copie, ordinateur, réparation etc
(Translated) Staples can't beat when it comes to office supplies ... I bought my special Samsung tab 8 a eb tablet for $ 100 while at "Best Buy" it was $ 160 ... Bottom beatable ... E.T. ???????????? (Original) Bureau en gros n'est pas battable pour ce qui est des articles de bureau... J'ai acheté ma tablette Samsung tab 8 a eb spécial à 100$ alors que chez «Best Buy» elle était à 160$... Bas battable... E.T. ????????????
(Translated) Very bad service. Some employees give faulty information about the return policy and the manager is not listening when we try to explain the problem. (Original) Très mauvais service. Certains employés donnent des informations fautives par rapport à la politique de retour et la gérante n'est aucunement à l'écoute lorsque nous essayons d'expliquer la problématique.
(Translated) Not too much service (Original) Pas trop de service
(Translated) I liked the service in this store (Original) J'ai bien aimé le service dans ce magasin
(Translated) I went to get a printer and I had the chance to come across Samuel a very competent young man who in a jiffy gave me clear and clear explanations !! No puzzle bravo my dear and nice continuation! I went to buy a printer machine and I was gladly impressed by young man named Samuel everything was clear no headache whatsoever definitely need more of those great passionate people again thank you young man! (Original) Je suis aller chercher une imprimante et j’ai eu la chance de tomber sur Samuel un jeune homme tres compétant qui en un tour de main m’a donné des explications claires et net!! Pas de casse tête bravo mon cher et belle continuation! I went to buy a printer machine and I was gladly impressed by young man named Samuel everything was clear no headache whatsoever definitely need more of those great passionate people again thank you young man!
Had papers shredded. All went well. Good service.
(Translated) Very good service (Original) Très bon service
(Translated) nice place (Original) Nice place
(Translated) Great service! (Original) Super service!
(Translated) Can not answer the phone ... Really disappointing (Original) Impossible de se faire repondre au telephone ... Vraiment decevant
Overpriced. Hard to find staff when you need them. Some stuff is locked up so you can't even get what you need.
(Translated) Excellent service! Furniture and IT Departments WOW! Listening to our needs, without pressure! Awesome ! (Original) Excellent service ! Départements des meubles et de l’informatique WOW ! À l’écoute de nos besoins, sans pression ! Génial !
(Translated) Big thanks to Samuel Panneton, thanks to his exemplary service and his professionalism, he was able to answer all my questions and advise me on what I was looking for. (Original) Gros merci èa Samuel Panneton, grâce a son service exemplaire et son professionalisme, il a été en mesure de répondre a toute mes question et me conseiller sur ce que je cherchais.
(Translated) Amicale (Original) Amicale
(Translated) Non availability of products but excellent reception and service. I was even helped to order my item online on the spot ... very good follow-up (Original) Non disponibilité des produits mais accueil et service excellents. On m'a même aidé à commander mon article par internet sur place..tres bon suivi
(Translated) Expensive (Original) Dispendieux
I'd give it less, no customer service at all.
(Translated) Good seller listens (Original) Bon vendeur a l ecoute
(Translated) Offers a good service (Original) Offre un bon service
(Translated) I have come to have a no-nonsense. They helped me a lot. Bravo for the ecological initiative. (Original) Je suis venu disposer de sert-pu-a-rien. Il m'ont bien aidé. Bravo pour l'initiative écologique.
Jean-François is his name. He came out of his section stop what he was doing to come and help me. The product I wanted has no more on the floor so he took his checked it said still have some in stock , so he took a ladder climbed it search for my product then helped me find my second product. He did all this with a smile. He was kind. He was patient. He was polite. I went to the cash to pay only to realize he was finished his work shift the whole time he was helping me. So 5 is the highest level you have but it was a 100 star service. Merci Bureau en Gros.
(Translated) Very competent technicians. (Original) Techniciens très compétents.
(Translated) Courteous service not complete (Original) Service courtois pas complet
(Translated) We have fun there, there is everything (Original) On s'y amuse,il y a de tout
(Translated) An employee told us very well about laser printers. Thank you (Original) Une employée nous a très bien renseigné sur les imprimantes au laser. Merci
(Translated) Very good service. (Original) Très bon service.
I always get great service at Bureau En Gros! The prices are great and I love the teacher recognition sales! Definitely my "go to" place for all my office needs!
(Translated) Great service! Thank you ???????? (Original) Super service ! Merci ????????
(Translated) Very good service. (Original) Très bon services.
(Translated) Hire someone to answer the phone! (Original) Engagez quelqu'un pour repondre au telephone !
(Translated) Very good service every time I go there. (Original) Très bon service à chaque fois que j'y vais.
(Translated) I love going there to enter school. Good price (Original) J'adore y aller pour l'entrer scolaire. Bon prix
(Translated) I have used photocopying and binding services on several occasions. Today's agent was very friendly and my order was ready within hours. (Original) J'ai eu recours à plusieurs reprises aux services de photocopie et de reliure. L'agent d'aujourd'hui était très sympathique et ma commande était prête en quelques heures.
(Translated) Never an answer when you call. It always sounds no matter the department. Very disappointing. I believe their phone is a decorative tool! (Original) Jamais de reponse lorsqu'on appelle. Ca sonne toujours peut importe le département. Très décevant. Je crois que leur téléphone est un outil décoratif!
Kinda lacking in the ware department sadly. But staff was helpful.
(Translated) Too much focused on service to shops for my taste. (Original) Trop axé sur le service aux commerces à mon goût.
(Translated) January 11, 2022 Phew ... lacking staff I guess but really no service! Unable to speak to any associate for 2 days (it rings but no answer). I went there in person ... it was no better, very busy and not enough staff! Sorry to write this review, I have always been well served before ... (Original) 11 janvier 2022 Ouf... en manque de personnel je suppose mais vraiment aucun service ! Impossible de parler à aucun associé depuis 2 jours (ça sonne mais aucune réponse). Je m'y suis rendue en personne ... ce n'était pas mieux, très achalandé et pas assez de personnel ! Désolée d'écrire ce commentaire, j'ai toujours été bien servie avant...
(Translated) Employees always chat among themselves instead of serving customers, we always bother them. Endless wait for the photocopy clerk ... the gossip to put time on the 200 staples cards that we have ... pc I just don't want to have money sleeping on a card ... At the cash register we almost file our nails instead of helping the girl with the photocopy ... What about the after-sales service for a $ 900 ZERO laptop ... we don't know ... er, I don't know In short, the service of Bureau Denis (Original) Les employés toujours à jaser entre eux au lieu de servir les clients ,on les déranges toujours. Interminable attente pour la commis à la photocopie ...le gossage pour mettre du temps sur les 200 cartes staples qu' on a ...pcq j ai juste pas le goût d avoir de l argent qui dort sur une carte... À la caisse on se lime presque les ongles au lieu d aider la fille au photocopie... Que dire du service après vente d un laptop de 900$ ZERO...on sait pas ...euh je connais pas Bref vivement le service de Bureau Denis
(Translated) No articles in the magazine. You must order online if you want our desired items (Original) Pas d articles dans le magazine. Il faut commander en ligne si on veut nôtre articles voulu
(Translated) Always nice to have an electronics store near the house (Original) Toujours agréable d'avoir un magasin spécialisé en électronique proches de la maison
(Translated) Good service in terms of printing! (Original) Bon service pour ce qui est de l'impression!
(Translated) Fairly good store but they will keep you going with extended warranty sales. (Original) Assez bon magasin mais ils vous achalent avec les ventes de garanties prolongées.
(Translated) Good quality of service, several choices in the articles. (Original) Bonne qualité de service, plusieurs choix dans les articles.
(Translated) Good customer service for assistance with purchasing school supplies (Original) Bon service a la clientèle pour laide a l'achat des fournitures scolaires
(Translated) Not able to open a 2nd crate during peak times. The notebook I was looking for was no longer on the shelves (almost empty). I found it in overstock. No clerk available to pick him up. Really anything. (Original) Pas capable d'ouvrir une 2e caisses lors des moments de pointe. Le cahier de note que je cherchais n'était plus sur les tablettes (presque vide). Je l'ai trouvé en overstock. Pas de commis disponible pour aller le chercher en haiteur. Vraiment n'importe quoi.
They really go out of their way, to try and serve you ,in the best way, but ,a little "pricey"
Everything you need right there..woot woot.
Super helpful staff!
Great service
(Translated) Great employer thank you for helping me with my damn emails Haha! (Original) Employer super merci de m'avoir aider avec mes maudits mails Haha !
(Translated) Very good customer service and like all Bureau wholesalers good product quality (Original) Très bon service à la clientèle et comme tous les autres Bureau en gros bonne qualité de produit
(Translated) Trusted people (Original) Des gens de confiance
(Translated) I found what I was looking for but without help no comis available (Original) J'ai trouvé ce que cherchait mais sans aide pas de comis disponible
(Translated) Fast service. Effective online tools. Very competitive prices. (Original) Service rapide. Outils en ligne efficaces. Prix très concurrentiels.
(Translated) Good service, fast, courteous, professional. (Original) Bon service, rapide, courtois, professionnel.
(Translated) Excellent service, prompt courteous. We were offered more economical sets. (Original) Excellent service, rapide courtois. On nous a offert des ensembles plus économiques.
(Translated) A very sexist remark about female employees, coming from the manager or supervisor today. (Original) Une remarque très sexiste vis-à-vis les employés filles , provenant de la part du gérant ou superviseur aujourd’hui.
(Translated) Excellent service. The director came to advise us in the selection of furniture. The shop is big and there is a variety of items. (Original) Excellent service. Le directeur est venu nous conseiller dans la sélection de meubles. Le magasin est grand et il y a une variété d'articles.
Got what I needed
(Translated) Great printing service! (Original) Super service d'impression!
(Translated) Sufficient inventory. Lack of staff mid-day during the week. Excellent service (Original) Inventaire suffisant. Manque de personnel en milieu de journée en semaine. Excellent service
(Translated) Good service (Original) Bon service
(Translated) Courtesy (Original) Courtoisie
(Translated) Their service is slower than before (Original) Leur service est plus lent qu'avant
(Translated) Buy a printer as a Christmas gift in advance, do not open it just after the holidays, do not like it at all but cannot return it because I have exceeded the 30 days .... Yéééé forget me (Original) Achète une imprimante en cadeau de Noel d'avance, ne l'ouvre juste après les fêtes, ne l'aime pas du tout mais ne peut pas le retourner à cause que j'ai dépasser le 30 jours.... Yéééé oubliez moi
Customer service is awesome
(Translated) Good selection of electronic and office items. The employees are friendly and the service is very fast. (Original) Bonne sélection d'articles électroniques et de bureau. Les employés sont sympathiques et le service est très rapide.
(Translated) Very good service easy to find (Original) Très bon service facile à trouver
i like turtles
(Translated) Nice staff (Original) Gentil personnel
(Translated) This property (Original) Ce bien
(Translated) Poor service. Meaning 1 of the word service: Function of someone who serves a cause or helps a person. (Original) Mauvais service. Sens 1 du mot service: Fonction de quelqu'un qui sert une cause ou qui aide une personne.
(Translated) Disgusting service. I would give ZERO stars if possible. Preventing citizens from accessing services such as Purolator and discriminating against health status and language spoken. While insulting customers. You have lost a customer who regularly shop at your establishment. I recommend that you educate your employees on how to speak with the public and be on their cell phones while working. (Original) Service dégoûtant. Je donnerai un ZERO étoiles si c'était possible. Empêcher les citoyens d'accéder à des services tels que purolator et faire preuve de discrimination à l'égard de l'état de santé et de la langue parlée. Tout en insultant les clients. Vous avez perdu un client qui fait régulièrement ses achats dans votre établissement. Je vous recommande d'éduquer vos employés sur la façon de parler avec le public et department être sur leur cellulaire pendant qu'il travail.
Dissapointing. Lots of choice...well too much. I went to look at office chairs but had a hard time to determine which ones theback could be adjusted as it was not evident and the employees refused to help
(Translated) They are nice but the shelves are empty so it cancels out. (Original) Ils sont gentils mais les tablettes sont vides alors, ca s'annule.
(Translated) Good service. I lost a leather glove and he reserved it for me. Thank you. (Original) Bon service. J'ai perdu un gants en cuir et il me l'on réservé. Merci.
(Translated) Bad service, often out of stock for items on the showcases, Due to my last experience, I will never go again and I will order my things on Amazon and Newegg in the future. Both of these sites have better prices and better service. (Original) Mauvais service, souvent en rupture de stock pour les articles sur les présentoires, Due à ma dernière expérience, je n'irais plus jamais et je commanderai mes choses sur Amazon et sur Newegg à l'avenir. Ces deux sites ont de meilleurs prix et et un meilleur service.
(Translated) Slowest service at the checkout (Original) Service le plus lent au caisse
(Translated) great good dedicated staff (Original) super de bon personnel dévoué
(Translated) They never get what I'm looking for ... (Original) Ils n'ont jamais ce que je cherche...
Nice stuff, slightly over prize on the computer stuff
(Translated) Its made a big bill (Original) Sa fait de grosse facture
(Translated) Good choice (Original) Bon choix
(Translated) Good service by William to the technique (Original) Bon service par William à la technique
(Translated) ⚜️????????????????????????☮️⛑️☮️ he serves you as a loyal customer ???????????????????????? and respectful courtesy and giving you more in technology, reassurance of the quality that you serve. ????????️????????????????????☀️???? (Original) ⚜️????????????????????????☮️⛑️☮️ il vous sert comme un fidèle client ???????????????????????? et de courtoisie respectueux et de vous donnez plus en technologie, rassurent de la qualité qui vous servent. ????????️????????????????????☀️????
(Translated) The service is good. (Original) Le service est bon.
(Translated) Good service and advice (Original) Bon service et conseil
It's rare I post a bad review but I gotta say, the service was really not friendly here. I felt they were annoyed I was asking a question about printing. Eye rolls. Every woman at each caisse seemed miserable. So I hope you know what you want, get it and get out quick!
(Translated) It is a fairly convenient store. There is quite a bit of what you need for the office or school. Service is between good and average in wholesale offices in general. I think a little staff coaching would be relevant. Otherwise they are clean and well organized stores to quickly find what you are looking for Y (Original) C est un magasin assez commode. On trouve pas mal ce qu on a besoin pour le bureau ou l’école. Le service est entre bon et moyen dans les bureaux en gros en général. Je pense qu’un petit encadrement du personnel serait pertinent. Sinon ce sont des magasins propres et bien organisés pour trouver vite ce qu’on y cherche Y
(Translated) Very good customer service The sellers inform us very and according to our needs (Original) Très bon service à la clientèle Les vendeurs nous renseignent très et ce selon nos besoins
(Translated) Competitive prices, I always find what I want in general. (Original) Prix compétitifs, je trouve toujours ce que je veux en général.
(Translated) I have always had very good and fast wholesale office service ???? (Original) J’ai toujours eu un très bon et rapide service sur bureau en gros ????
(Translated) Phew, the choice decreases, average service. (Original) Ouf, le choix diminue, service moyen.
(Translated) Woww (Original) Woww
(Translated) Very good service! For electronics today, I had my answer to know how to have a direct connection with television without a computer (cell and tablet): I was advised Chromecast and it's great (wireless)! Thanks for all the other times too! (Original) Très bon service! Pour l'électronique aujourd'hui, j'ai eu ma réponse pour savoir comment faire pour avoir un branchement direct avec la télévision sans ordinateur (cellulaire et tablette) : on m'a conseillé Chromecast et c'est génial (sans fil)! Merci pour toutes les autres fois aussi!
(Translated) Great service and if you can't find what you need, well they are working hard to find it! Whether online or by special order :) (Original) Très bon service et si tu ne trouve pas ce dont tu as besoin, et bien ils travaillent fort pour le trouver ! Que ce soit en ligne ou par commande spéciale :)
(Translated) Good service (Original) Bon service
(Translated) It is a good store have everything for school office (Original) C est un bon magasin ont n y trouve tout pour l école le bureau
Very safe and efficient queue management to get in the store.
(Translated) Very good IT service (Original) Très bon service informatique
(Translated) Good service smells more and expensive on some article I wanted to buy a network wire 50 feet 59.99 ... I went elsewhere (Original) Bon service sent plus et cher sur certains article j ai voulu m acheter un fil réseaux 50pieds 59,99...je suis aller ailleurs
(Translated) Very good service (Original) Très bon service
(Translated) Great service with alexandra in electronics! Great advice, personalized service thank you very much! (Original) Super service avec alexandra dans l'electronique! Super conseils, service personalisé merci beaucoup !
(Translated) The seller was very courteous. (Original) Le vendeur fût très courtois.
(Translated) Fast service (Original) Service rapide
(Translated) Free wifi thank you (Original) Wifi gratuit merci
(Translated) I found what I was looking for (Original) J'ai trouvé ce que je cherchais
(Translated) Good service but we don't always find what we want (Original) Bon service mais ont ne trouve pas toujours ce que l'on veut
Always have stock...
(Translated) Very disappointed with the service, waited for the time and the slim girl really not smiling, she was annoyed to talk with me and wanted to leave quickly seeing his attitude, not very professional (Original) Tres decu du service, attendu lontemps et la fille mince rouce vraiment pas souriante, elle etait agacé de parler avec moi et voulais vite partir en voyant son attitude , pas tres professionnel
(Translated) the impeccable service and the clerk who served me more than kindly polite. it's unfortunate I do not remember his name but hat (Original) le service impeccable et le commis qui m à servi plus que gentil poli . c est malheureux je ne me souvient pas de sont nom mais chapeau
Received good service in tech department, clerk spent quite a while helping me. Thanks
(Translated) Good choice of products but inattentive employees who are more passionate about their weekends than customers. (Original) Bon choix de produits mais employés inatentifs et plus passionnés par leur fin de semaine que les clients.
(Translated) Good customer service. (Original) Bon service à la clientèle.
(Translated) Very good service! (Original) Très bon service!
(Translated) Pandemic = disorderly (Original) Pandémie = désordonné
(Translated) Staples had a 10% promotion on "technology". The store in St-Eustache had the Apple Watch "demo" 44mm but when paying, I noticed that it was the 40mm in the box. Unfortunately, no 44mm in stock. No way to order either, even if I paid for the product in full in advance. I asked to speak to the manager, Ms. Julie Sarrazin, but she was at the back of the store. All conversation had to go through the employee's headset. The employee told me that the product in question was not sold in stores - in any store - only online, according to the manager's instructions, still in the headset. No way to speak directly to the manager ... obviously customer service is not a priority. I contacted online customer service ... In a few minutes they located a 44mm watch at the Bureau en gros de Rosemère, and they set it aside for me to pick up. Great service to Rosemère. To buy 1-2 highlighters and some notebooks Canada, Bureau en gros de St-Eustache may be worth it for any other more serious product I do not recommend the store. Not having an item in stock is a common situation, but not providing adequate customer service is problematic. This is not the first time this type of situation has occurred. Generally one wonders why people are now buying online instead of encouraging local stores ... it is probably to avoid this kind of situation. (Original) Bureau en gros avait une promotion de 10% sur la "technologie". Le magasin de St-Eustache avait la montre Apple Watch "démo" 44mm mais au moment de payer, je me suis aperçu que c'était la 40mm dans la boîte. Malheureusement, pas de 44mm en stock. Pas moyen d'en commander non plus, même si je payais le produit au complet à l'avance. J'ai demandé à parler à la gérante, Mme Julie Sarrazin mais elle était à l'arrière du magasin. Toute conversation devait passer par l'oreillette de l'employé. L'employé m'a indiqué que le produit en question n'était pas vendu en magasin - dans aucun magasin-, seulement en ligne, selon les indications de la gérante, toujours dans l'oreillette. Aucun moyen de parler directement à la gérante... visiblement le service à la clientèle n'est pas une priorité. J'ai communiqué avec le service à la clientèle en ligne... En quelques minutes ils ont localisé une montre 44mm au Bureau en gros de Rosemère, et l'on mise de côté pour que je passer la récupérer. Super service à Rosemère. Pour acheter 1-2 surligneurs et quelques cahiers Canada, le Bureau en gros de St-Eustache peut valoir la peine pour tout autre produit plus sérieux je ne recommande pas le magasin. Ne pas avoir en stock un item est une situation courante mais ne pas offrir un service à la clientèle adéquat est problématique. Ce n'est pas la première fois que ce type de situation se produit. De manière générale on se demande pourquoi les gens achètent maintenant en ligne au lieu d'encourager les magasins locaux... c'est probablement pour éviter ce genre de situation.
(Translated) Everything for the office ... (Original) De tout pour le bureau...
Normal Bureau en Gros, a bit on the small side
(Translated) For photocopies it's convenient and fast (Original) Pour les photocopies c'est pratique et rapide
(Translated) Check how the Hot Spot works with other devices (Original) Verifier comment fonctionme le Hot Spot avec les autres périphérique
(Translated) Unparalleled service and always with a smile even when overwhelmed. Thank you (Original) Service hors pair et toujours avec le sourire même lorsque débordé. Merci
(Translated) Staff very welcoming fast service (Original) Personnel tres accueillant service rapide
(Translated) Bureau en gros Rosemère ???? (Original) Bureau en gros Rosemère ????
(Translated) Not knowing a lot of laptops I just ask for the vr and 2 months later microsoft tells me that it is incompatible with vr and I can't change it thank you (Original) Connaissant pas bcp les laptop je demande juste pour le vr et 2 mois plus tard microsoft me dit quil est incompatible vr et je ne peu pas lechanger merci
Clean location and the staff are helpful
(Translated) Business section: staff is courteous and attentive to our needs. Know their products well so make good advice. (Original) Section pour entreprise: personnel courtoie et à l'écoute de nos besoins. Connaissent bien leur produits donc font de bons conseils.
????????????
(Translated) Because William Lefebvre informed me very well on memory cards and a tower for next purchase (Original) Parce que William Lefebvre ma très bien renseigné sur les cartes mémoires ainsi d'une tour pour prochain achat
(Translated) Lack of perzonnelles (Original) Manque de perzonnelles
(Translated) Very good service (Original) Très bon service
(Translated) I had to wait, 25 minutes for the clerk to get an iPod shuffle in the back store .. (Original) J'ai dû attendre, 25 minutes pour que le commis aille chercher un iPod shuffle dans le back store..
(Translated) in general, I would say 4, but why offer a service over the phone if it is still impossible to answer questions? As well not to offer it, it's less frustrating (Original) en général, je dirais 4, mais pourquoi offrir un service au téléphone si c'est toujours impossible de répondre aux questions ? Aussi bien de pas l'offrir, c'est moins frustrant
(Translated) I like (Original) J'aime bien
(Translated) Very good service in general! (Original) Très bon service en général !
(Translated) Good service (Original) Bon service
(Translated) Tablet not badly empty (Original) Tablette pas mal vide
(Translated) Very satisfied with the service I have been a customer for several years I recommend (Original) Tres satisfait su service je suis client la depuis plusieurs annee je recommande
(Translated) Very warm welcome, fast, professional and courteous. I highly recommend this desktop wholesale! (Original) Trés bon accueil, rapide, professionel et courtois. Je recommande chaudement ce bureau en gros!
Friendly staff. Free WiFi.
(Translated) Good service with employees who seem to like their work (Original) Bon service avec des employés qui semble aimé leur travaille
(Translated) Everything for IT, (Original) Tout pour l'informatique,
(Translated) Well suited for Sorel! ???? (Original) Bien approprié pour Sorel!????
Just great staff, efficient, fast and friendly!
(Translated) Courteous staff Large inventory. (Original) Personnel courtois Gros inventaire.
(Translated) Not possible to take photos for the passport, broken equipment (Original) Pas possible faire des photos pour le passeport, équipements brisé
Bureau en grose is an amazing store. Very good products, and good prices, and great service.
(Translated) Superb experience, competent and professional staff. :) (Original) Super belle experience, personnel competant et professionnel. :)
(Translated) Good service (Original) Bon service
????????????
Phone first to make sure they have stock
(Translated) There isn't a lot of paper choice, but this is a good place to laminate cards (Original) Il n’y a pas beaucoup de choix de papiers, mais c’est un bon endroit pour faire plastifier des cartes
(Translated) Rather difficult to find one's way there. The store is not like other office wholesale. (Original) Plutôt difficile de s'y reperer. Le magasin n'est pas comme les autres bureau en gros.
(Translated) Very good service (Original) Très bon service
(Translated) I had a good first experience. Very good customer service. Thank you to the clerk for taking the time to inform us despite our info eronnée from the beginning. (Original) J'ai eu une bonne première experience. Très bon service à la clientèle. Merci au commis d'avoir pris le temps nous renseigner malgrès notre info éronnée du début.
(Translated) Vast choice (Original) Vaste choix
(Translated) Service could be better (Original) Service pourrait être mieux
(Translated) Previously, I was served by another young man so his first name escapes me. His service was haughty and not at all courteous (Friday evening the 13th) Frederick L. is an outstanding employee. He was able to be patient throughout the process of my purchase. I received outstanding customer service. He gave me professional advice, always with a smile. Monsieur was in training with Mathieu and I felt excellent teamwork. Despite their young ages, I recommend it to all its employees! (Original) Auparavant, j'ai été servi par un autre jeune homme donc son prénom m'échappe. Son service était hautain et aucunement courtois (vendredi le 13 au soir) !Frederick L. est un employé remarquable. Il a su être patient dans tout le processus de mon achat. J'ai reçu un service à la clientèle hors pair. Il m'a conseillé de manière professionnelle et ce, toujours avec le sourire. Monsieur était en formation avec Mathieu et j'ai ressenti un excellent travaille d'équipe. Malgré leur jeunes âges, je recommande à tous ses employés !
(Translated) Always available .... HaHaHa (Original) Toujours disponible....HaHaHa
(Translated) Not a lot of furniture to sell (Original) Pas beaucoup de mobilier à vendre
(Translated) It is not the biggest nor feed wholesale offices and I find that it is sometimes difficult to identify well which objects are in which section more some employees are rather stupid and are badly informed, but it is a wholesale office ... (Original) Ce n'est pas le plus gros ni allimenter des bureaux en gros et je trouve qu'il est parfois difficile de bien repérer quels objets sont dans quelle section de plus certains employés sont plutôt bêtes et sont mals informés, mais cest un bureau en gros...
Top, incredible
(Translated) I liked the customer service (Original) J'ai aimé le service à la clientèle
(Translated) Nothing to say, this store is big and the service is courteous (Original) Rien a dire, ce magasin est grand et le service est courtois
(Translated) Very good to see that the entrance via the plaza mail is closed already these hard to do business and in addition that the entrance is closed weird (Original) Très dessus de voir que l'entrée via le mail de plaza est fermée déjà ces dur de faire des affaire et en plus que les entré son fermée bizarre
(Translated) Good service (Original) Bon service
(Translated) There also has very good service good day to you. (Original) Là aussi a très bon service bonne journée a vous.
(Translated) Very good service find everything for school and office (Original) Très bon service tout trouver pour école et bureau
(Translated) Very good service (Original) Très bon service
Friendly, clean and respectful! Service was great!!
(Translated) Good! (Original) Bien!
There's was very little choice of backpacks when I went, and it made me sad :(. But then I bought a nice pen and it made me happy :) (At least for a moment :') )
(Translated) I often go to this store, the staff give me advice on computers, Thank you, The assembly and photocopying service is very professional. You have to wait your turn, but it's like that everywhere now, not easy to have a lot of staff. Keep it up, and I'll come back when I need to. (Original) Je vais souvent dans ce magasin, le personnel me donne des conseils pour les ordinateurs, Merci, Le service des montages et photocopies est très professionnel. Il faut attendre son tour, mais c'est ainsi partout maintenant, pas facile d'avoir beaucoup de personnel. Continuez ainsi, et je reviendrai lorsque j'aurai besoin.
(Translated) Good attention (Original) Bonne attention
(Translated) Much more expensive than elsewhere. There is a huge lack of school supplies. They didn't even have a plastic duo-row ... For this kind of store in the midst of shopping for school supplies, it's ordinary. (Original) Beaucoup plus cher qu'ailleurs. Ils manque énormément d'articles scolaire. Ils n'avaient même pas de duo-rang en plastique...Pour ce genre de magasin en pleins temps d'achats de fournitures scolaires, c'est ordinaire.
(Translated) Superb, with very competent and interesting employees to discuss various products. (Original) Superbe,avec des employés très compétents et intéressants pour discuter des divers produits.
(Translated) Here I find All for the office (Original) Ici je trouve Tous pour le bureau
(Translated) Staples in St-Eustache, Neil is the best in his field, electronics. Listening to her client, answer her questions honestly and her advice is very important to me. I have never been disappointed with his professional service. So he is the BEST! (Original) Bureau en Gros à St-Eustache, Neil est le meilleur en son domaine, l'électronique. À l'écoute de son client, répond honnêtement à ses questions et ses conseilles ont une grande importance pour moi. Je n'ai jamais été déçu de son service professionnel. Donc il est le BEST!
(Translated) I had, as French, very bad experience at wholesale office (at least THIS wholesale office). Some, when I asked them for information looked at me, spanked a big PFFFFF, rolled my eyes and continued on the way ignoring me completely, ignoble !!!!! (Original) J ai eu, en tant que francais, de très mauvaise expérience chez bureau en gros (du moins CE bureau en gros). Certains, quant je leurs demandait des renseignement me regardait, fessait un gros PFFFFF, roulait les yeux et continuait les chemin en m ignorant totalement, ignoble !!!!!
(Translated) Competent staff (Original) Personnel compétent
(Translated) Beautiful store (Original) Beau magasin
(Translated) Excellent service. The competent and courteous staff. (Original) Excellent service. Le personnel compétent et courtois.
(Translated) Very well served. Big choice. Products that meet my expectations. (Original) Très bien servi. Grand choix. Produits répondant à mes attentes.
Alright staff and service
Great service! Make sure you get William to help you!
(Translated) Very good service (Original) Très bon service
(Translated) Excellent customer service, the store is also very well maintained and very spacious. This is really one of the most beautiful wholesale office on the South Shore. I add that it also offers Purolator picking service which is very convenient in Sorel-Tracy. Finally you can enter from inside the center of the walks of Sorel or via the outdoor parking as shown in my photos. (Original) Excellent service à la clientèle, la magasin est aussi très bien entretenu et très spacieux. C’est vraiment un des plus beau bureau en gros sur la Rive-Sud. J’ajoute qu’il offre aussi le service de cueillette de Purolator ce qui est fort pratique à Sorel-Tracy. Finalement on peut y pénétrer de l’intérieur du centre des promenades de Sorel ou via le stationnement extérieur tel qu’illustré sur mes photos.
(Translated) Very disappointed with the pickup system in 2 hours in store, let me explain, I was monitoring a computer on their website, it finally fell on sale, so I bought it on a Sunday for a pickup in store, because the site web told me that they had one in stock. The next day, I wait for the email which is supposed to tell me that my order is ready, but nothing for the day as I repeat the site specifies a pickup in 2 hours. Tuesday I call to find out where my order is, I am told that the computer has been ordered and that it will take a few days before arriving and this without asking me for any information to identify my order as a reference number. I found it a little fishy, but I was in no rush to get the computer back, so I decided to wait. A week goes by and I get an email telling me my pickup is canceled so I lost my chance to buy the computer at the promotion price and was made to wait a week without news for a pickup service in 2 hours that doesn't work at all. In short, if you decide to pick up in store, make sure that the quantity in store is high, otherwise go your way, they probably don't have it in stock. (Original) Très déçu du système de ramassage dans 2 heures en magasin, je m'explique, je surveillais un ordinateur sur leur site web, il est finalement tombé en promotion, je l'ai donc acheté un dimanche pour un ramassage en magasin, car le site web m'affichait qu'ils en avaient un en inventaire. Le lendemain, j'attend le courriel qui est sensé me dire que ma commande est prête, mais rien de la journée alors que je le répète le site spécifie un ramassage dans 2 heures. Mardi j'appelle pour savoir où en est ma commande, on me dit que l'ordinateur a été commandé et qu'il prendra quelques jours avant d'arrivé et ce sans me demandé aucune informations pour identifier ma commande comme un numéro de référence. J'ai trouvé cela un peu louche, mais je n'étais pas pressé de récupérer l'ordinateur, j'ai donc décidé d'attendre. Une semaine passe et je reçois un courriel me disant que mon ramassage est annulé, j'ai donc perdu ma chance d'acheter l'ordinateur au prix de la promotion et on m'a fait attendre une semaine sans nouvelle pour un service de ramassage dans 2 heures qui ne fonctionne pas du tout. Bref, si vous décidé de faire un ramassage en magasin assurez vous que la quantité en magasin est élevé, sinon passer votre chemin, ils ne l'ont sûrement pas en inventaire.
(Translated) Good service and good support. Always a reference when shopping for school supplies. (Original) Bon service et bon accompagnement. Toujours une référence quand on magasine pour les fournitures scolaires.
It is what it is,,,lol. Obviously it has all you need and very present and helpfull staff.
(Translated) Store well managed, tidy and with polite and competent staff. The promotional items are, with exceptions, in sufficient quantity. This is not always the case in stores which "attract" customers without being able to meet their needs. (Original) Magasin bien gérer, ordonné et où le personnel est poli et compétent. Les articles promotionnels y sont, sauf exception, en quantité suffisante. Ce n'est pas toujours le cas dans les magasins qui "attirent" des clients sans pouvoir répondre à leurs besoins.
(Translated) I was directed right to the links I needed. Distances are respected. (Original) On m'a dirigé droit aux liens sont j'avais besoin. Les distanciation sont respectés.
Good service
(Translated) At the cash desk, there was a woman and she was stupid ... in short, I could have had better service ..., and this had a customer refused because you closed at 6 a.m. (and it was still open at 8 a.m. ) but that on your google annoce you display 9h and well I lost gas in making the beaches up to seven-islands. Well normally we do not refuse a client for their mistake .... especially when there are at least 8 employees inside, in short, it's done twice that I go there and the same lady is stupid ... so she would have may have regret granting me the purchase .... (Original) À la caisse, il y avait une femme et elle etait bête... bref j’aurais pu avoir un meilleur service...., et ce faire refuser une cliente parce que vous fermer à 6h (et il etais encore ouvert a 8h) mais que sur votre annoce google vous afficher 9h et bien moi j’ai perdu du gaz en fesait les plages jusqu’a sept-iles. Et bien normalement on ne refuse pas un client pour leur erreur.... surtout quand il reste au moins 8 employers a l’intérieur, bref sa fait deux fois que je vais la et la meme madame est bête... donc elle aurait pu avoir le regret de m’accorder l’achat ....
(Translated) Beautiful department store (Original) Beau grand magasin
(Translated) I managed to find an ink cartridge for my printer (Original) J ai réussi à trouver une cartouche d'encre pour mon imprimante
(Translated) It's big but expensive (Original) C'est grand mais cher
Very helpful staff and easy process with returns.
(Translated) I am satisfied with the service he gives us, especially when you need help (Original) Je suis satisfaite du service qu'il nous donne, surtout quand tu as besoin d'aide
(Translated) Ordinary ... courteous service but error in billing .... no one at the cash register for at least 5 minutes .... (Original) Ordinaire ... service courtois mais erreur dans la facturation.... personne a la caisse pendant au moins 5 minutes....
(Translated) Choice of excellent products and available staff (Original) Choix produits excellents et personnel disponible
(Translated) A huge thank you to Nicolas who took the time to open several boxes so that I can have the pink dotted writing book for my daughter's back to school! Much appreciated! (Original) Un immense merci à Nicolas qui a pris le temps pour ouvrir plusieurs carton afin que je puisse avoir le cahier d'écriture à pointillé rose pour la rentrée scolaire de ma fille! Tres apprécié!
(Translated) I find what I want (Original) Je trouve ce que je veux
(Translated) Courteous and pleasant service. (Original) Service courtois et agréable.
(Translated) Because we did not answer all my questions (Original) Parce qu'on n'a répondu a tout mes questions
(Translated) Good choice of stationery and often take a look in the bins in liquidation, may have a nice surprise (Original) Bon choix de papeterie et jeter souvent un coup d'oeil dans les bacs en liquidation, ont peut avoir de belle surprise
(Translated) Nice place well lit, well laid out, good cordial service, keen to explain and suggest to the best of their knowledge. (Original) Bel endroit bien éclairé, bien disposé, bon service cordial , a cœur de bien expliquer et suggéré au meilleur de leur connaissance .
(Translated) Great technicians and loyal to the customer (Original) Des techniciens géniaux et loyaux envers le client
(Translated) The service leaves a lot to be desired this year. I have always printed business documents with the wholesale office in Saint-eustache but suddenly the service took the edge. This is the second order this year where I am given unfolded leaflets. It won't happen to me a third time, I'm going to look elsewhere. (Original) Le service laisse très vraiment a désirer cette année. J'ai toujours imprimé des documents d'affaires avec le bureau en gros de Saint-eustache mais soudainement le service a pris le bord. C'est la deuxième commande cette année où on me remets des dépliants non repliés. Ça ne m'arrivera pas une troisième fois, je vais aller voir ailleurs.
(Translated) Very good service. (Original) Très bon service.
Nice.
(Translated) Never have anything (Original) Ont jamais rien
(Translated) the phone reception is not good on phone and we have no answer (Original) la réception téléphonique n est pas bonne on téléphone et on a pas de réponse
(Translated) I love this place, it has everything I need. (Original) J'adore cet endroit, il y a tout ce que j'ai besoin.
(Translated) Good (Original) Bien
(Translated) Quick and courteous service, clear aisles. (Original) Service rapide et courtois, allées bien dégagées.
(Translated) Good advice (Original) Bon conseil
(Translated) Not happy at all, long waiting time, manager not smiling and not helping to find a solution, I will not go (Original) Pas contant du tout, temps d attente long,gérante pas souriante et n aide pas à trouver une solution,je n irai plus
(Translated) They have good service and they give a lot of information on our purchases the personal is qualified (Original) Ils ont du bon service et il donne beaucoup d'informations sur nos achats la personnelle est qualifié
Friendly service, easy to use machines very clean
(Translated) Good customer service. (Original) Bon service a la clientele.
(Translated) Since I'm not so techno, STAP has solved my problem with my tablet. Fast and courteous service! Thank you! ???? (Original) Comme je ne suis pas tellement "techno", Bureau en Gros a résolu mon problème avec ma tablette. Service rapide et courtois! Merci! ????
(Translated) Not excellent service, I prefer the wholesale office in Ste-Dorothée. (Original) Service pas excellent, je préfère le bureau en gros de Ste-Dorothée.
(Translated) Excellent service, limited printer choice in store (Original) Excellent service,choix limitée imprimante en magasin
(Translated) Good price. (Original) Bon prix.
(Translated) There is good service (Original) Il y a de bon servisse
(Translated) Everything you need for the office and more (Original) Tout ce qui faut pour le bureau et plus
(Translated) Customer service over the phone is HORRIBLE !!!!!!!!!!!!! 3 hours on the phone and not even able to speak to an advisor. A real place of m .... (Original) Le service clients au téléphone est HORRIBLE !!!!!!!!!!!!! 3H au téléphone et même pas capable de parler à un conseiller. Une vraie place de m....
(Translated) Perfect for office supplies. Good customer service (Original) Parfait pour les fournitures de bureau. Bon service a la clientèle
(Translated) No computer choice (Original) Pas de choix d'ordinateur
(Translated) Very good service (Original) Très bon service
(Translated) To advice. (Original) A conseiller.
(Translated) One of the worst customer service I have seen ... stupid people who are not very available and who seem more eager to save themselves from customers than anything else !! (Original) Un des pires services a la clientèle que j ai vu... gens bête peu disponible et qui semble davantage vouloir se sauver des clients qu autres chose!!
(Translated) Always good advice (Original) Toujours de bons conseils
(Translated) Interesting (Original) Intéressant
(Translated) Very good service (Original) Très bon service
(Translated) Very knowledgeable staff. Really eager to help customers. Competitive prices. I recommend going for a walk before buying elsewhere. (Original) Personnel très compétent. Désirant vraiment aider la clientèle. Prix compétitifs. Je recommande d'aller faire un tour avant d'acheter ailleur.
Helpful, knowledgeable personel. M. Forget, the manager is very helpful and personable man. His help was much appreciated. I use this Bureau en Gros for my office needs, and have for years. Today's visit was particularly pleasant. Bien apprécié - donc merci infiniment.
(Translated) There are several products with special coupons. (Original) IL y a plusieurs produits avec de bons spéciaux.
(Translated) Be careful no one respects the two meters and there are direction arrows people do not respect it even the employees. I pointed out to the management, he can't do anything (he without a fool) (Original) Attention personne ne respecte le deux mètres et ils y a des flèches de direction personnes ne le respecte même les employés. J'ai fait la remarque aux direction il ne peux rien faire ( il sans fou)
(Translated) Great service!!! (Original) Super service!!!
(Translated) he helps me (Original) il m aide
(Translated) Very normal (Original) Très normal
(Translated) Very good service (Original) Très bon service
(Translated) Closes much too early most of the time we finish work around 5-6 p.m. so it doesn't make sense for it to close so early in the week. (Original) Ferme beaucoup trop tôt en majorité on fini de travailler vers 17h-18h donc ce n’est pas logique que sa ferme aussi tôt la semaine .
Good stock of items
(Translated) Very disappointed when you buy no problem and you take extended guarantees her my friends quite another matter (Original) Très déçu quand tu achete pas de problème et tu prend des garanties prolongées sa mes amis toute un autre affaire
(Translated) The trader does not respect their pricing policy, so go buy elsewhere. (Original) Le commerçant ne respecte pas leur politique de prix, alors allez acheter ailleurs.
(Translated) Always good service! (Original) Toujours du bon services !
(Translated) Well done to Wendy! If she wasn't there not know what would happen! (Original) Bravo à Wendy! Si elle était pas là sais pas ce qui se passerait !
(Translated) Not a lot of people (Original) Pas beaucoup de monde
(Translated) Yesterday I was dealing for the second time with the office wholesale printing service for my business, the first time it went pretty well with the online service I only went to pick up my copies at the branch. This time, at the printing service counter, I was very disappointed with the welcome I received from the young woman who served me: looking stupid, impatient and borderline arrogant, I had the impression of to bother. I was not served properly yet I had the money in my pocket and was ready to place my order. I was simply told that I would be called back to give me information because I was asking questions about the types of papers. I never received a call so I did business with a small printing house on the labelle curé where they helped me and answered my questions in 5 minutes. I will probably never go back to bureau en gros for my impressions ... (Original) Hier j'allais pour la deuxième fois affaire avec le service d'impression de bureau en gros pour mon commerce, la première fois ça c'est plutôt bien déroulé avec le service en ligne j'ai seulement été ramasser mes copies à la succursale. Cette fois, au comptoir du service d'impression, j'ai été très déçu de l'accueil que j'ai reçu de la jeune femme qui ma servi : l'air bête, impatiente et limite arrogante j'avais l'impression de déranger. Je n'ai pas été servi correctement pourtant j'avais l'argent en poche et j'étais prêt à passer ma commande. On ma simplement dit qu'on allait me rappeler pour me donner de l'information car je posais des questions sur les types de papiers. Je n'ai jamais reçu d'appel j'ai donc fais affaire avec une petite imprimerie sur curé labelle où on ma aidé et repondu à mes questions en 5 minutes. Je ne retournerai probablement jamais chez bureau en gros pour mes impressions...
(Translated) Scammers / sharks who take advantage of the situation of more vulnerable people like older people. I don't understand Bureaux en Gros's pricing policy and the difference between two stores in the same region? The Rosemère store takes advantage of and abuses the current paper version of the situation. To laminate the wallet format of the QR code, the Rosemère store asks for $ 5.05 including taxes while the Boisbriand store, a few kilometers away, asks for $ 1.60 !!! When I told your employee of the difference he cavalierly told me to go elsewhere. I obviously transmitted this info to the media which, I hope, will enjoy and denounce the abuse of the elderly who often do not have a cell phone and must have their code printed and laminated. I have attached a copy of the price from the Boisbriand branch for the same product but with 10x better service. Well done to the Boisbriands branch. (Original) Des escrocs/requins qui profitent de la situation de personnes plus vulnérables comme les gens plus âgés. Je ne comprends pas la politique de prix de Bureaux en Gros et la différence entre deux magasins de la même région? Le magasin de Rosemère profite et abuse de la situation actuelle version papier. Pour plastifier le format portefeuille du code QR, le magasin de Rosemère demande $5.05 incluant les taxes alors que le magasin de Boisbriand, à quelques kilomètres de là demande $1,60 !!! Quand j'ai indiqué à votre employé la différence il m'a cavalièrement indiqué d'aller ailleurs. J'ai évidemment transmit cette info aux média qui, je l'espère, vont se régaler et dénoncer l'abus envers les personnes âgées qui n'ont souvent pas de téléphone cellulaire et doivent faire imprimer et plastifier leur code. J'ai attaché une copie du prix de la succursale de Boisbriand pour le même produit mais avec un service 10 x meilleurs. Bravo à la succursale de Boisbriands.
(Translated) I was lied to (Original) On m'a menti
(Translated) Very welcoming staff responds well (Original) Très bon accueil personnel répond bien
(Translated) Very good service (Original) Très bon services
(Translated) Fast and courteous service (Original) Service rapide et courtois
(Translated) Impeccable (Original) Impeccable
(Translated) 0 services, knowledge of their 0 stocks, if you find where are the clerks on the floor you have a good observation where he was going to get to the bathroom. Also if you have print use the internet service if you take service the same day to go faster. Know that you will pass last and that they do it when they have the time, that is to say at the end of the day often. Something goes to the counter is a lot faster, you will pass in front of all those who ordered online, but beware, if you order online do not go to the counter they can not serve you if it's in their computer! WOW is beautiful the "mordernity" but unfortunately there will always be the "humaneries"! (Original) Services 0, connaissances de leurs stocks 0, si vous trouvez où sont les commis sur le plancher vous avez une bonne observation où il passait pour se rendre à la salle de bain. Aussi si vous faites imprimer n'utilisé le service internet si vous prenez service le même jour pour aller plus vite. Sachez que vous passerez dernier et qu'ils le font quand ils ont le temps, c'est à dire en fin de journée souvent. Un truc passez au comptoir c'est pas mal plus vite, vous passerez devant tous ceux qui ont commandé en ligne, mais attention, si vous avez commandez en ligne ne passez pas au comptoir ils ne peuvent pas vous servir si c'est dans leur ordinateur! WOW c'est beau la "mordernité " mais malheureusement il y aura toujours le "humaineries"!
Very nice staff
(Translated) Super customer service in every way! Qualified staff and more than courteous! I would definitely recommend this store! (Original) Un service à la clientèle super en tout point ! Personnel qualifié et plus que courtois ! Je recommande ce magasin sans hésiter !
(Translated) Good service and I always got what I wanted. (Original) Bon service et j'ai toujours obtenu ce que je voulais.
(Translated) Neil is the best seller. Very friendly with us clients (Original) Neil est le meilleur vendeur. Très sympathique avec nous les clients
(Translated) Super service by the general manager in person (Original) Super service par le directeur général en personne
(Translated) Excellent! The best Staples I have visited for a long time. (Original) Excellent ! Le meilleur Bureau en Gros que j'ai visité depuis fort longtemps.
(Translated) There was a lack of merchandise with the start of the school year (Original) Il manquait de marchandise avec la rentrée scolaire
(Translated) I want to make a complaint. I went to Bureau En Gros de Shawinigan in 2020 to find out about chair warranties. It was clearly mentioned to me that the chair comes with a basic 1 year warranty, without having to pay. Then I noticed that I can buy 1 year warranty for $ 20. It was explained to me that if I buy 1 year, I get 2 years in total because the chair already came with a 1 year warranty. Today I called to use my warranty because my chair is damaged, and you told me that my warranty has expired. You claim that I only had 1 year warranty when I was clearly confirmed that I was 2 years in total. This isn't the first time I've had this problem so I feel like it's intentional of Staples to confuse customers into wasting their money on invalid warranties. It borders on a scam and I will file a complaint with the Consumer Protection Office. This is the last time I buy at Bureau En Gros. (Original) Je veux formuler une plainte. Je suis allé au Bureau En Gros de Shawinigan en 2020 pour m'informer sur les garanties de chaises. On m'a clairement mentionné que la chaise vient avec une garantie de base de 1 an, sans avoir à payer. Ensuite j'ai remarqué que je peux acheter 1 an de garantie pour 20$. On m'a expliqué que si j'achète 1 an, j'obtiens 2 ans en tout car la chaise venait déjà avec une garantie de 1 an. Aujourd'hui j'ai téléphoné pour utiliser ma garantie car ma chaise est endommagée, et vous m'avez dit que ma garantie est expirée. Vous prétendez que je n'avais que 1 an de garantie alors qu'on m'a clairement confirmé que j'avais 2 ans en tout. C'est pas la première fois que j'ai ce problème alors j'ai l'impression que c'est intentionnel de la part de Staples de semer la confusion pour que les clients gaspillent leur argent dans des garanties invalides. Ca frôle l'arnaque et je vais déposer plainte à l'Office de Protection du Consommateur. C'est la dernière fois que j'achète chez Bureau En Gros.
(Translated) Very good service (Original) Très bon service
(Translated) The best in his specialty ... (Original) Le meilleur dans sa spécialité...
(Translated) He always has very good special My oops he never has in stock Bizarre I liked nothing in stock not even cable Sata it's really hard (Original) IL a toujours de très bon spécial Mes oops il en na jamais en stock Bizarre j'aimais rien en stock même pas de cable Sata sa fait vraiment dur
(Translated) I have pastruver puncher for diy (Original) J'ai pastruver perforatrice pour bricolage
(Translated) Excellent service received by Laurence at the photocopy center. Personalized, fast and professional service. (Original) Excellent service reçu par Laurence au centre de photocopies. Service personnalisé, rapide et professionnel.
(Translated) Always in stock and very good discounts thank you !!!!!! (Original) Toujours en stock et de tres bon rabais merci!!!!!!
(Translated) Always good, the people are helpful, we find everything we need very close to home!!! (Original) Tiujours bien , les gens ont serviables , on y trouve tous ce qu'on as besoin tout pres de chez nous!!!
(Translated) Telephone service ... it's not the best ... it sounds ... rings and rings ... no answer ... ???????????????????? (Original) Service téléphonique... c'est pas ce qu'il y a de mieux...ça sonne...sonne et sonne...pas de réponse...????????????????????
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Worst customer service ... side printing pictures (Original) Pire service à la clientèle... côté impression photos
(Translated) The staff are very welcoming and friendly! I would like to highlight Raphael's work in the printing department this morning, I had to make an impression urgently for my job, Raphael was very efficient and gave me a great service with a smile! THANK YOU (Original) Le personnel est très acceuillant et aimable! Je voudrais souligner le travail de Raphael au service impression ce matin,je devais faire une impression en urgence pour mon travail, Raphael a été très éfficace et m a rendu un grand service avec le sourire! MERCI
(Translated) Sam is a very good manager. Thank you (Original) Sam est un très bon gérant. Merci
(Translated) Lack of staff, there is a good wait before having service (Original) Manque de personnel, il y a une bonne attente avant d'avoir du service
Exactly what I expected.
(Translated) Good service (Original) Bon service
(Translated) Very good service (Original) Très bon service
(Translated) The staff are very competent. (Original) Le personnel est très compétant.
Personnel very helpful
(Translated) Very good service I got the information I was looking for. (Original) Très bon service j'ai eu les informations que je recherchais.
(Translated) No service, clerk who doesn't care about rogue customers (Original) Aucun service, commis qui se fou des clients non recommandable
(Translated) I tried several times to reach a clerk by phone, but no counselor answered and no voice mail. Service disappointing! (Original) J'ai tenté à plusieurs reprises de rejoindre un commis par téléphone, mais aucun conseiller ne répond et aucune boîte vocale. Service décevant!
(Translated) Very good choice competitive price (Original) Très bon choix prix compétitif
(Translated) Excellent service, Mohand recommended a laptop that suits my needs perfectly. (Original) Excellent service, Mohand m'a conseillé un laptop qui convient parfaitement à mes besoins.
(Translated) There is service (Original) Il y a du service
(Translated) Fast service, but shelves half empty (Original) Service rapide, mais tablettes à moitié vides
(Translated) No problem with my purchase, and also no problem with my return even if it was my fault (Original) Aucun problème avec mon achat, et aussi aucun problème avec mon retour même si c'était ma faute
(Translated) Good service (Original) Bon service
They have everything
(Translated) Good (Original) Bien
Printing service - 2 star Raphael at printing counter - 5 star Printing process is a bit more complicated than it needs to be, especially if you don't have a credit card. That being said, my 5 star rating is actually for the guy at the printing counter that has the patience of a saint. I was in the worst mood I've been in for months and trying not to lose my mind over something he had no control over. He was extremely patient with me, never got annoyed (out loud) at my behavior. His patience actually calmed ME down. Thank you!
Had everything to complete our back-to-school list. Cashier was very friendly, as well!
(Translated) Self-service computer was not working ... self-service station did not read my PDF files. I ask for help at the counter and they charge me $ 5.46 to print 11 black and white pages because of the "same day" service ... whatever! I'm not going there anymore! (Original) Ordinateur libre service ne fonctionnait pas... station libre service ne lis pas mes fichier PDF. Je demande de l'aide au comptoir et on me charge 5.46$ pour imprimer 11 pages blanc et noir à cause du service "jour même"... n'importe quoi! Je n'y vais plus là!
(Translated) ARIANE. Photo Department, Photo Copy very available to our needs. Congratulations very knowledgeable, know his work. Thank you! (Original) ARIANE. Département de photo, photo copie très disponible à nos besoins. Félicitation très compétente, connais son travail. Merci!
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Very good service (Original) Très bonservice
(Translated) Good service, fast and efficient (Original) Bon service, rapide et efficace
Customer service is not enough offered, it is sometimes so difficult to find what you need..
(Translated) A usb wire for lg v30 $ 10 tellus $ 35 (Original) Un fil usb pour lg v30 $10 tellus$35
(Translated) Well trained and knowledgeable staff. (Original) Personnel bien formés et compétents.
(Translated) good printing service (Original) bon service d'impression
(Translated) I went to get my phone battery (Original) Je suis allée chercher ma batterie de téléphone
(Translated) I went on Monday and this is the worst customer service I have seen in my life !!! A young girl at the entrance didn't want to help me with the school list I had !!! So I turned to someone else good, I didn't know the merchandise and let me down at all times This is the worst experience the staff are completely crazy about the customers !!!!! (Original) Je suis allé lundi et c'est le pire service à la clientèle que j'ai vu de ma vie!!! Une jeune fille a l'entrée n'a pas voulu m'aider pour la liste scolaire que j'avais !!! Alors je me suis adressé à qqun d'autre bon j'avais qqunet ne connaissais pas la marchandise et me laissait tomber à tout moment C'est la pire expérience le personnel se fou complètement des clients!!!!!
(Translated) Very courteous polite, smiling (Original) Tres courtois polie, sourriante
(Translated) It's very appreciated ! (Original) C'est très apprécié !
(Translated) Good service, courteous and helpful employees. (Original) Bon service, employés courtois et serviable.
(Translated) Every time I look for an item I can't find anyone to answer me; I don't think I'm going back. several times the same. clean (Original) Chaque fois que je cherche un article je ne trouve personne pour me répondre.je ne crois pas y retourner. plusieurs fois pareil.propre
(Translated) As well as any wholesale office. (Original) Aussi bien que tous les bureau en gros.
(Translated) I love this business, p.s it's my photo! Hahaha kiss office wholesale: * (Original) J'adore cette entreprise, p.s c'est ma photo! Hahaha bisou bureau en gros :*
(Translated) Very long how service (Original) Tres long comment service
(Translated) I asked for a product, I was told that there was more left and I took the trouble to search and found more than 30 copies !!! (Original) J'ai demandé un produit,on m'a répondu qu'il restait plus et j'ai pris la peine de fouiller et j'en ai trouvé plus de 30 exemplaires !!!
(Translated) We always find what we need the staff is present and courteous (Original) On trouve toujours ce que nous avons besoin le pera4onnel est présent et courtois
(Translated) Super good service! (Original) Super bon service !
(Translated) St-Eustache Wholesale Office I received EXCELLENT CUSTOMER SERVICE from Mathieu Paquette and Ms. Laurie. A big thank you for your help. (Original) Bureau en gros de St-Eustache J'ai reçu un EXCELLENT SERVICE À LA CLIENTÈLE de Mathieu Paquette et Mme Laurie. Un gros Merci pour votre aide.
(Translated) Best service I have seen :) (Original) Meilleur service que j'ai vu :)
(Translated) Very good service (Original) Très bon service
(Translated) Disappointed received the service, available committed 3 was more interested in talking amongst themselves than serving me! I ask one for an article and he answers me I think that's the bottom !!! (Original) Déçus du service recu, les 3 commis disponible etait plus interesser a parler entre eux que de me servir ! Je demande a un pour un article et il me repond je pense que c'est la bas !!!
5 copying orders in past 6 mos. , every order WRONG!! Today I decided to give them one last chance. I should have known better. There was, as usual, a mistake. The worst part is how sneaky they were about it. In addition the employee attempted to insult my intelligence with some lame excuse after I'd noticed the mistake. The manage couldn't even be bothered to apologize for my inconvenience, for the record he didn't apologize the last time either. NOT ANOTHER DIME from me....to any Bureau en Gros.
(Translated) $ 3.85 for 2 photocopies at 12 cents each because they didn't understand their photocopier so these an employee who made them pay the old people (Original) $3.85 pour 2 photocopie a 12 cent chaque parce que ont comprend pas leur photocopieuse donc ces un employer qui les a fait payer les vieux
Very knowledgeable and helpful staff
(Translated) There is really everything there for the office. (Original) On y trouve vraiment de tout, pour le bureau.
(Translated) No service (Original) Pas de service
Quality service
(Translated) Very good customer service (Original) Très bon service clientèle
(Translated) Terrible service! Interminable wait, because there were only two cashiers the day before the start of the school year. In addition, it lacked almost everything! Never again for school effects. (Original) Service épouvantable! Attente interminable, car il n'y avait que deux caissières la veille de la rentrée. De plus, il manquait quasiment de tout! Plus jamais pour les effets scolaires.
(Translated) Extremely rare these days ... but we benefit from exemplary customer service. (Original) Rarissime de nos jours...mais on bénéficie d'un service à la clientèle exemplaire.
(Translated) Very good service. Employee Gérico T. Super nice, competent and attentive to our requests. (Original) Très bon service. Employé Gérico T. Super gentil , compétent et à l'écoute de nos demandes.
(Translated) The first source of portable electronics and school effects. Back to school prices do not apply only to the return to school. Having no Deserres around, they will have the supplies to start your art projects. (Original) La première source d'électronique portatif et d'effets scolaire. Les prix de la rentrée ne s'appliquent pas uniquement au retour à l'école. N'ayant pas de Deserres dans les parages, ils auront les fournitures pour débuter vos projets d'art.
(Translated) Very good service! Thank you! (Original) Très bon service! Merçi!
(Translated) Usually I like the customer service at this location, but on the last visit I was looking for a bottle of compressed air. Two employees made a few rows, telling me: I don't know, they've changed everything. Indeed, it looks like there isn't a lot of logic left in the aisles. But I will return to this place anyway. (Original) Habituellement j'aime le service client à cet endroit, mais à la dernière visite je cherchais une bouteille d'air comprimé. Deux employés ont fait quelques rangées en me disant : je le sais pas ils ont tout changé de place. En effet, on dirait qu'il n'y a plus beaucoup de logique dans les allées. Mais je retournerai tout de même à cet endroit.
(Translated) whatever !!!! I go to the store to print the special format document, I am told that in person the deadlines are 3-4 days (voluntarily extended deadline to dissuade people from coming to the store .. which was empty when I came by ), but if I return home, and apply online, the delay is 6 hours. Ok, I can understand, even if I don't agree, that they want to minimize the number of people in the store....so, I try to download my document online...surprise, the price is $946 instead of $86 as paid last time in store. At this point I lose my patience a little, but I am a good-hearted person and try to reach the store for help, since they are the ones who kindly asked me to return home. After making 12 attempts to speak to someone...all departments, same flying pickup service...no oneeeeee answering.......seriously!!!!!! . it's really frustrating!!! (Original) n'importe quoi !!!! je me présente en magasin pour imprimer au document format spécial, on m'annonce qu'en personne les délais sont de 3-4 jours (délai allongé volontairement pour dissuader les gens de venir en magasin.. qui était vide à ma venue en passant), mais que si je retourne chez nous, et fait la demande en ligne, le délai est de 6 heures. Ok, je peux comprendre, même si je ne suis pas d'accord, qu'ils veulent minimiser le nombre de personne en magasin.... donc, je tente de télécharger mon document en ligne...surprise, le prix est de 946$ au lieu de 86 $ comme payé la dernière fois en magasin. À ce stade je perd un peu patience, mais je suis une personne de bonne fois et tente de rejoindre le magasin pour avoir de l'aide, puisque c'est eux qui m'ont gentiment demandé de retourner à la maison. Après avoir faite 12 tentatives pour parler à quelqu'un... tous les départements, même service de ramassage volant... personneeeeee ne répond....... sérieusement!!!!!! . c'est vraiment frustrant !!!
(Translated) Very good customer service, it's only about finding a partner. It lacks a bit of staff but they are professional. (Original) Très bon service à la clientèle, s'agit seulement de trouver un associé. Il manque un peu de personnel mais ils sont professionnel.
(Translated) In the region, this is the place of reference. Large selection of products. Quality and price ratio. I recommend the establishment (Original) Dans la région, c'est l'endroit de référence. Grand choix de produits. Rapport qualité et prix. Je recommande l'établissement
(Translated) Excellent service, superb team. We feel welcome, the person really wants to help us find the right product. (Original) Excellent service, superbe équipe. Nous nous sentons les bienvenue, le personne veut vraiment nous aider à trouver le bon produit.
(Translated) Fast service (Original) Service rapides
(Translated) Very good service; thank you. (Original) Très bon service; merci.
(Translated) Fast service and available employees (Original) Service rapide et employés disponibles
Exceptional customer service with Sebastien in St Eustache. Understands customer needs. Tres efficace ! Merci
(Translated) Very good professionalism (Original) Très bon professionnalisme
(Translated) Excellent customer service. Very kind and helpful staff. Good products and services, including self-service photocopiers. The monitor for obtaining copies is easy to use and understand. The instructions are clear and easy to handle. Remember that with a USB key you must provide documents in jpeg or better still in pdf. (Original) Excellent service à la clientèle. Personnel très gentil et serviable. Bons produits et services, notamment les photocopieuses en libres service. Le moniteur pour obtenir les copies est facile à utiliser et comprendre. Les instructions sont claires et la manipulation aisée. Se souvenir qu'avec une clé USB il faut prévoir des documents en jpeg ou mieux encore en pdf.
(Translated) Difficult to have an associate for information, expensive (Original) Difficile d'avoir un associé pour informations, dispendieux
(Translated) Very nice store we find the whole office team (Original) Très beaux magasin on trouve de tout l'équipe de bureau
Friendly staff, feels great when staff speaks both English and French.
(Translated) Very good service (Original) Très bon service
(Translated) Great many choices service to work a little (Original) Grand beaucoup de choix service à travailler un peu
(Translated) Fast service. (Original) Service rapide.
(Translated) Very very good service (Original) Très très bon service
(Translated) Good shopping (Original) Bon magasinage
(Translated) Knowledgeable and helpful staff! (Original) Personnel connaissant et serviable!
(Translated) Very good customer service. Courteous staff, who respond effectively to questions and direct us to the right product for our needs. A service worthy of an electronics store. Thank you so much. (Original) Tres bon service à la clientèle. Personnel courtois, qui répond efficacement aux questions et nous dirige vers le bon produit pour nos besoins. Un service digne d'un magasin d'électronique. Merci beaucoup.
(Translated) Employees get by (Original) Les employés son débrouillar
(Translated) I found everything I was looking for (Original) J'ai trouvé tout ce que je cherchais
(Translated) Everything is perfect quality (Original) Tout est parfait de qualité
Rude staff. Very unhelpful. Long wait times. Half the stock is missing. Had the worst experience with one employee in particular. Her name tag said Lucie. Very unpleasant and rude. Would Not recommend.
(Translated) There is everything for the office. (Original) On y retrouve tout pour le bureau.
(Translated) Nothing special, a classic BEG. (Original) Rien de spécial, un BEG classique.
(Translated) Impeccable service .... super fast delivery .... Excellent! (Original) Service impécable....livraison super rapide....Excellent!
(Translated) Super beautiful we breathe we do not get pounded on the feet. Courteous and cheerful staff. (Original) Super beau on respire on se fait pas piler sur les pieds. Personnel courtoi et de bonne humeur.
(Translated) Very slow service (Original) Service très lent
(Translated) Worst service ever at a Staples ... (Original) Pire service jamais reçu dans un Bureau en gros...
(Translated) Good choice and good service (Original) Bon choix et bon service
(Translated) I really like this store. There is everything for the office. (Original) J'aime beaucoup ce magasin. On trouve de tout pour le bureau.
(Translated) Archaic equipment and non-existent and uncooperative personal service to be avoided. (Original) Équipements archaïque et service inexistant et personnelle non coopératif à éviter.
(Translated) We have the impression that we are disturbing when we ask for information. Cold and unwelcoming staff. (Original) On a l'impression que l'on dérange lorsqu'on demande une information. Personnel froid et peu accueillant.
(Translated) The service of photocopiers, photo printing etc. only has one employee who is overwhelmed. A big lack of service. (Original) Le service du côté des photocopieurs, impression de photo etc. n'a qu'un employé qui est débordé. Un gros manque de service.
(Translated) Very efficient and attentive staff. Except a few. Good products. Always well ordered (Original) Personnel très efficace et attentionné. Sauf quelques-uns. Bons produits. Toujours bien ordonné
(Translated) I bought a very good USB wire there it was perfect (Original) J'ai acheté un très bon fil USB là-bas c'était parfait
(Translated) Very well (Original) Très bien
(Translated) No service (Original) Pas de service
(Translated) Difficult to get service (Original) Difficile d'avoir service
(Translated) No services you are always looking for clerks to help us are very rare (Original) Pas de services tu cherches tout le temps les commis pour nous aider sont très rares
Improve customer service in the printing and copies area would make a big difference.
(Translated) It is always very difficult to do business at bureau en gros in Sept-Îles. Unless you're there for pencils ... of that they have it and the advisers know how they work! (Original) C'est toujours très ardu de faire affaire chez bureau en gros à Sept-Îles. Sauf si t'es là pour des crayons ... de ça ils en ont et les conseillers savent comment ils fonctionnent!
(Translated) Sellers available and listens :) (Original) Vendeurs dispo et a l'écoute :)
(Translated) ALL SELLER VERY FRIENDLY THANKS WHOLESALE OFFICE (Original) TOUT LES VENDEUR ET VENDEUSE TRES SYMPATHIQUE MERCI BUREAU EN GROS
(Translated) Excellent service.J was served by Mr.Jean Christophe and I am MORE than satisfied (Original) Service excellent.J ai ete servi par M.Jean Christophe et je suis PLUS que satisfait
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Super service! Especially Marco who helped us understand tax software. ???? (Original) Super service! Spécialement Marco qui nous a aidé à comprendre les logiciels d'impôt. ????
(Translated) I come to get information for a price and product for the printing service a youngster come and see us he tells us to go on the internet and sort it out for you alone c is the first time that I go to this office in bulk and the last time (Original) Je vien meut renseigne pour un prix et produit au service d'impriment un jeune vien nous voir il nous dit aller sur internette et debrouille vous seule c est la premier fois que je vais ce bureau en gros et la dernier fois
(Translated) EXCELLENT (Original) EXCELLENT
(Translated) But it is 0 star that I would put. I was fooled by the salesperson in this establishment. I show him the desk and office chair I want. He takes the sign from the desk and the chair and goes to get the boxes. We go to the cashier and he offers me a guarantee of $ 20. I tell him that I take the warranty on the desk yes because it is electric. I am very happy with my purchases. At home we take out the chair and the rest of my wholesale office purchases but we notice that the electric desk box is marked as mobile elevate desk but not electric. I go back to the store and I see the salesperson who served me. I explain to him that the desk he loaded in my car is not electric. We go back to see the desk that I had chosen. The chair I had chosen is still in front of the electric desk. He agrees that this is what I had chosen. This chair and this electric desk. He takes the sign that is on the electrical desk but he looks at it and sees that it is the sign for the office next door that is not electric. He tells me it's not his fault. That error is human blah blah blah that he is familiar with in electronic equipment. That he relied on the model number on the sign to sell me the electrical desk I wanted. By his mistake I was fooled with all the confusion that this causes. So I'll complain to consumer protection and bring all the rest of the stuff I bought there and go and buy all of that from Best Buy where I usually go for my office shopping. This is my first time at Bureau en Gros and it is the last time. (Original) Mais c'est 0 étoile que je metterais. Je me suis fais berner par le vendeur dans cet établissement. Je lui montre le bureau et la chaise de bureau que je veux. Il prend la pancarte sur le bureau et la chaise et va chercher les boites. On passe à la caisse il m'offre une garantie de 20$ . Je lui dis que je prends la garantie sur le bureau oui car il est électrique . Je suis toute heureuse de mes achats. À la maison on sort la chaise et le reste de mes achats de bureau en gros mais on remarque que la boîte du bureau électrique est indiqué bureau elevate mobile mais pas électrique. Je retourne au magasin et je vois le vendeur qui m'a servi. Je lui explique que le bureau qu'il a chargé dans ma voiture n'est pas électrique on retourne voir le bureau que j'avais choisi. La chaise que j'avais choisi est encore devant le bureau électrique. Il convient que c'est bien ce que j'avais choisi. Cet chaise et ce bureau électrique . Il prend la pancarte qui est dessus le bureau électrique mais il la regarde et vois que c'est la pancarte pour le bureau à coté qui n'est pas électrique. Il me dit que c'est pas sa faute. Que l'erreur est humaine bla bla bla que lui il est connaissant dans le matériel électronique. Qu'il s'est fié au numéro du model de la pancarte pour me vendre le bureau électrique que je voulais. Par son erreur je me suis fais berner avec tout le trouble que cela occasionne. Alors je me plaindrai à la protection du consommateur et je rapporte tous le reste que j'ai acheté là et j'irai acheté tous cela chez Best Buy où je vais géneralement pour mes achats de bureau. C'est la première fois que j'allais chez Bureau en Gros et c'est la dernière fois.
(Translated) Courteous and qualified service (Original) Service courtois et qualifié
(Translated) Very good service and really surprising professional (Original) Tres bon service et professionnel vraiment surprenant
Very poor service: I gave my computer to repair for them to run a diagnostic procedure on it. The person that took my order failed to advise me that my computer is going to be sent to another location for that matter which makes the wait longer. Even though I specified that I am a university student and i need my computer ASAP to do my studies. Then, they said that the diagnosis takes 48- 72hours to do. I agreed. They said that they were going to call me back. Never received any calls. Had to do the follow up on my own. When the procedure was done, I asked to pick up my computer and they said they going to ship it from the location it was diagnosed to the Bureau en Gros St-Eustache and it was going to take 1-2 business days. Again, never got any notification. Had to call back again for them to say they never received my computer. Person said they were going to call the location for info and call me back. Again, never had any calls back... Very frustrating. Never going to repair my computer there again.
(Translated) Good customer service (Original) Bon service à la clientèle
(Translated) Very dedicated employee and super good honest service. (Original) Employé très dévoué et super bon service honnêtes.
(Translated) Nice store, there is a lot of everything for the office or stationery. Whether for pens, school bags, notebooks, screens, furniture or even computers, you end up finding what you are looking for and if necessary you can always find help from specialists who are there. (Original) Beau magasin, on trouve pas mal de tout pour le bureau ou la papeterie. Que ce soit pour des stylos, des cartables, cahiers, en passant par des écrans, meubles ou même des ordinateurs, on finit par trouver ce que l'on cherche et en cas de besoin on peut toujours trouver de l'aide parmi les spécialistes qui sont là.
Tres bon magazin, excellent service
(Translated) Great Very welcoming staff (Original) Super Personnel très accueillant
(Translated) Good services in general, often open but. The. Produces its overpriced and. Sometimes too much. Dear example. A. Labeler cartridge average $ 25-30 for 8M when that. Costs at least 10 times less to produce ... Like anchor and many other items (Original) Bon services en général, souvent ouvert mais. Les. Produit son trop chers et. Parfois beaucoup trop. Chers exemple. Une. Cartouche d'etiqueteuse en moyen 25 à 30$ pour 8 M quand ça. Coute au moins 10 fois moins à produire... Comme l'ancre et beaucoup d'autre articles
(Translated) After having a problem with the online service, I received a call from customer service and we found a fair solution thanks. (Original) Après avoir eu un problème avec le service en ligne, j'ai reçu un appel du service client et nous avons trouver une solution équitable merci.
(Translated) No knowledge of computer products. Do not confuse advice to the customer and read the box and the label, the customer has eyes he can do as well. few staff available, very young (inexperienced) and not very resourceful. When a customer asks if you are selling a particular item, "yes" is not a sufficient response. The same goes for "I don't know". In short, go there if you know what you want, otherwise good luck. To managers: train your staff, they are as embarrassed as the customers. (Original) Aucune connaissance des produits informatiques. Il ne faut pas confondre conseil au client et lire la boite et l'étiquette, le client a des yeux il peut le faire aussi bien. peu de personnel disponible, très jeune (inexpérimenté) et pas très débrouillard. Quand un client demande si vous vendez un article en particulier, "oui" n'est pas une réponse suffisante. Pareil pour "je sais pas". Bref, allez-y si vous savez ce que vous voulez, sinon bon courage. Aux gérant(e)s : formez votre personnel, ils sont aussi embarrassés que les clients.
(Translated) The young n was too eager to help us at the photo counter (Original) La jeune n était trop pressé de nous aider au comptoir de la photo
(Translated) There is a nice selection of items for the region, the staff service is good and the 30 day return policy on almost everything is great when you have any doubts if it will do the trick. (Original) Il y a un choix d'articles appréciable pour la région, le service du personnel est bien et la politique de retour de 30 jours sur presque tout est super quand tu as un doute si ça va faire l'affaire.
(Translated) combines technological sales, very helpful and available (Original) associe vente technologique, tres serviable et disponible
(Translated) We went there for an enlargement poster and the young girl there being cashier of the dept helped me without counting her time she was helpful as very rarely seen true that I was very close to closing but I did not feel any pressure from her , So I want to thank her and by the same to give my opinion, well done, I will return that is for sure. (Original) Nous y sommes aller pour un agrandissement poster et la jeune fille s y trouvant caissiere du dept m as aider sans compter son temps elle etait serviable comme tres rarement vu vrai que j y etait tout pres de la fermeture mais je n ai senti aucune pression de sa part , donc je veu la remercier et par le fait meme donné mon avis , bravo , j y retournerai ca c est certain.
(Translated) Correct but sometimes I think there is a lack of staff or otherwise it seems that they are avoiding you. Bureau en gros like any other but with less traffic than another in a shopping center. (Original) Correct mais des fois je crois qu'il manque de staff ou sinon on dirait qu'ils vous évitent.. Bureau en gros comme un autre mais avec moins d'achalandage qu'un autre dans un centre d'achat.
(Translated) Worst customer service I have seen in my life !!! The best decision you can make is to go to another electronics store or at least go to another wholesale office than Rosemère. It'll save you the silly employee areas and ruin your day. Special mention to the manager, the worst example of customer service I have experienced so far. (Original) Pire service à clientèle que j’ai vue de ma vie!!! La meilleure décision que vous pouvez prendre, c’est d’aller à un autre magasin d’électronique ou au moins d’aller à un autre bureau en gros que celui de Rosemère. Ça va vous éviter les aires bêtes des employés et de gacher votre journée. Mention spéciale à la gérante, le pire exemple de service à la clientèle que j’ai expérimenté jusqu’à présent.
Always a great experience and great costumer service!
(Translated) A service of excellence (Original) Un service d excellence
(Translated) Good service at this place knowledgeable staff (Original) Bon service à cette endroit le personnel compétent
(Translated) Good service, smiling and proactive (Original) Bon service , souriant et proactif