We have all the information of real people like you who purchased the services and products of Mobile Klinik Professional Smartphone Repair - Orchard Park Shopping Centre. Kelowna, BC (Computer Repair) around Kelowna area (Canada).
At the moment the business has a score of 4.8 stars out of 5 and the rating has been calculated on 127 reviews.
You must have seen that its rating is basically the best one, and it is founded on a large number of feddbacks, so we may say that the score is quite accurate. If people have bothered to give their feddback when they are pleased, is that it works.
You know that we don't usually bother to place tatings when they are good and we usually do it only if we've had a problem or incidence...
This Computer Repair is classified in the category of Mobile phone repair shop.
Great customer service my phone had a charging port issue and I got it fixed in less than 10 minutes free thank you so much
So I bought a used phone at Mobile klinik while in Edmonton while on holidays ,,,,, but it was acting up and I wasn't comfortable ,,,, when I got back to the Okanagan , I went into the Kelowna location Andrew asked for 1/2 hour to reset and diagnostic test it, He said all was well, exp.ained a few things and didn't charge me . You are personable and an asset to the company.
Andrew was very friendly and professional. He quickly identified the issue with my phone and was extremely fast in fixing the problem. Would recommend this shop for anyone having issues with their phone.
Andrew went above an beyond. I highly recommend them. He was professional, efficient, and very kind.
My iPhone lightning connection wasn’t working. Cole fixed it in a few minutes and the price was right. Great place nice people.
Good service, appreciative vampire and a friendly whilst professional attitude
All staff were very friendly and helpful, store looks clean and organized, all around great experience!
Phoebe and Cole were so kind and helpful ! Amazing service !
My phone was having trouble charging and not only did they fix it promptly, they were also lovely people Thank you
I was visiting from out of town and needed help with my phone, walked in and couldn't be happier with the service, knowledge and professionalism the staff showed. Absolutely great experience, definitely worth the visit!
I'm so impressed with Mobile Klinik! The first thing that caught my eye was the look of being a "clean-room." When I brought my phone in for repairs, they explained everything clearly, and the job was done exactly as promised, and the price was as promised. Which, I might add, was very reasonable! I absolutely recommend Mobile Klinik to everybody.
That was smooth. The manager needs a raise!
Went in with a sticky usb-c port. They helped me clean it, so it works like new now! 10/10, huge help!
I brought my phone in to get the screen repaired they said it would be done in three days it ended up taking 3 weeks then when they said it was done to pick up i went there and it wasn't ready they kept saying 20 minutes it will be ready I kept going back and it ended up taking over 4 hours of me waiting and arguing with them and at one point they said my phone was broken and can't be fixed and it was my fault when it was theirs if I could give this place no stars I would horrible service horrible experience go somewhere else save yourself the hassle this place is a complete joke
My almost new Samsung phone would not charge. I asked the gentleman there if he found check it out. He cleaned it on the spot, checked it and returned it to me. I asked what the charge was and he said no charge, very friendly staff and recommend highly. ????
I popped in for an issue with my iPhone not charging properly. Turned out it was dust in the charge port. The techs discovered it in seconds, fixed it and didn’t charge me a thing! I’d gladly be back if I have any other issues with my phone. Class Act !!
They were so patient and helpful! Would definitely recommend to anyone who's having troubles with their phone!
This place is great! Replaced the glass, fingerprint sensor and battery on my S9 plus. The team here really know their stuff. They warranty the repair work and parts are all authentic Samsung. Go see Cole or Phoebe they will totally take care of you. Thanks Cole!!!
Great Service, Great Prices and Fast. I had my phone back at the end of the day, which was perfect ! Great Job !
Great place. Friendly, great service. Took my S8 in as the earpiece speaker was too quiet. Nice Lady fixed it, at the Best Price you can get!
They gave me amazing service and went above and beyond what they needed to do! Very professional and honest! If you need honest advice about your phone come here! Cole and Mehtab were the best at customer service and both helped me with my phone issues and fixed it! They let me use their chargers while my phone was down. Great place!
Super helpful, my husband had his card stuck in his cell phone and they took tweezers and got his card out for free, they answered all of questions and they had super friendly staff ????
Fair prices for used devices. Quick service. Knowledgeable staff.
Cole was a doll to deal with. Definitely recommend this shop !!
helped me get to the bottom of a charging port issue and let me know the options for fixing it..great place..highly recommended
Steve fixed my phone under 2 minutes, he knows what he's doing, one of the best cell phone mechanics I've ever seen
Took my iPhone 11, Jamie was amazing!!! Was so informative and fixed my phone was fast and extremely helpful. Thank you soo much
The staff gave exceptional service. Now that I've used Mobile klinic I will not go to another mobile repair shop this is my number one choice make it your choice too!
Friendly people, great service, and good at what they do.
My tablet wasn’t working correctly after it got soaked in water, at first, when they examined it, they told me it may not have a permanent solution, when I got it back it worked perfectly and they told me they were actually surprised they could bring it back completely.
Wonderful service, great price! Walked in with no appointment, had battery replaced for my iPhone 6S in 20 minutes and at half the price that another shop had quoted for a 4-6 hour service. Highly recommend!
Very impressed with their service! I wandered in looking for a new phone case and the young man showed me several features of my new phone since he had the same one! Also suggested some pricing and updates to get rid of my old one and when it crashed, I came in and they fixed it and another one with a battery issue that really just needed some cleaning. Never charged me since it was software related! I will return for parts or service if ever needed. Prompt and professional too.
went in to see if my I phone 6s was still salvageable from a lot of water damage and Mehtab and Cole checked it out for free, were super knowledgeable with all the questions and decisions I had to make, ended up getting a pre owned iPhone 8 for a great price and they even threw in the student discount with a free screen protector and case! so thankful for everything these guys did!
Fixed my phone speedy fast! Friendly group of people working there too
Excellent job, thank you!
Awesome service from Andrew getting my old phone cleaned!! Very friendly and got me all looked after in less than 5 minutes. Thanks Andrew for making the charging port not crunch anymore haha ????????
Phoebe was simply fantastic! My phone was experiencing a software problem, and she backed up my phone, reset to factory settings and then restored everything to fix the problem, for no charge and in less than 30 minutes. I was convinced I needed a new phone, so was thrilled with this awesome above and beyond customer service. Will definitely go back whenever I need any assistance with mobile devices.
Awesome location staff was very knowledgeable and was quick to figure out the root cause on my faulty phone. Will definitely be returning with any future issues along with any service work as they're able to offer Samsung factory repairs.
Very friendly staff, fix my phone in no time
Quick and speedy fix. Andrew sorted the problem out in under 10 mins
Fast service! Great prices! Knowledgeable staff! They can fix anything I break.
Cole provided excellent service, was knowledgeable, honest, straightforward, polite!
Great service
The team managed to recover the data on my phone which was way past dead point. They went to great lengths to exercise all options before ruling it impossible, and in the end they prevailed. Cost was very fair considering the work they did. Thank you!
Great place! Fixed my phone fast
Phoebe and Andrew were both very friendly and helpful. Excellent customer service!
Great place honest service everytime. they're amazing at their job.
Okay. I cannot say enough good about these fellows and my first time experience with Mobileklinik ! Andrew, Cole and Hardeep are superstars. Trust your cell phone to be repaired by Mobileklinik. You will not be disappointed. Great value, a warranty and exceptional customer service is what you can expect from Mobilkinik.
Really friendly staff. Clean store. Came in for a quick phone cleaning and it's like a have a new phone.
Excellent crevice and very friendly atmosphere
Knowledgeable about the broader mobile phone industry beyond just repair and a good conversationalist. Also carries cases for your less common phones and is willing to order if you have something specific in mind.
Went in to have a glass replace estimate on my S9. $329 +Taxes. decided to buy another S9 on contract. Took my old one back to see if they wanted it. Lady initially told me she'd give me a hundred bucks but had to replace the screen to verify something.. said she would give me a call in a couple hours. Guy called an hour later and said it was worth nothing.. Brand new S9 with a broken Screen worth nothing .. yeah right. something was off there. Just saying. Their store did say buy and sell used phones and they had an S9 in the display case for $599
Great service
I had an issue with my google account and the staff helped me for free. They let me borrow their computer as well! If me or my wife will ever need a phone or a service we now know where to go. Super nice and welkoming staff.
Staff was very friendly, professional and honest. I brought in an absolutely dead iPhone that would not take a charge. I was prepared to replace the lightning connector, the battery or both. The young man on duty took time to clean the lightning port and restored the phone to perfect working order at no charge. That’s exemplary and rare customer service.
Was very happy with service, found them to be extremely knowledgable and helpful
I set up my cell phone screen repair on the phone. I popped in and it was fixed in a timely manner. The service was friendly and professional. The repair is excellent! I highly recommend this Mobile Klinic and the manager who handled my cell repair. Happy customer here!
Had an issue with my iPhone XR speaker and went in to ask how much to repair. They said it was probably just dirty. They cleaned it free of charge and my phone is working great ! Thank you!
Went in thinking I had to replace a whole charging port. The service guy pleasantly surprised me by fixing just by cleaning my port. Was embarrassed of how much dust and dirt was in the port, but the service guy at Mobile Klinik found an easy fix and it cost me nothing to get my phone working again. Very friendly and cool.
Great place. Staff are awesome and always try their best and they don't give you false hope on timing... If they're busy and it will take a while.... They'll tell you.
Great customer service and very knowledgeable staff! Thanks!
Katie was a life saver! Thank you for all your help and knowledge.
Had an issue with my ear piece. The lovely lady fixed it for me. Now works great. Thanks guys
If you're looking to have your phone repaired, this is the best, most affordable, most personable and genuine store you can pick. Here's the biggest difference - the staff here really cares. Like seriously. When you walk into Mobile Klinik, they may not know how to spell Clinic correctly, but they'll make sure you're taken care of, as if you're friends and family. I brought in my phone on the Friday (which was missing glass from the screen, cracked across the screen, and pretty well cut me every time I typed on the phone) and had parts and fully fixed by the end of the day on Monday. A big hangup for me, was I use my phone for business purposes and couldn't be without a phone for the day. Even though it wasn't typical business practice, the General Manager of the store, Cole Adams, let me use a spare PERSONAL PHONE he had. This was completely unrelated to Mobile Klink, even though it wasn't his problem, he cared enough to make sure I was taken care of properly. This is the type of person you want working for you. Mobile Klink in Kelowna is un-rivaled in customer service. I was absolutely blown away. Thank you!!
I went there with my daughter to address issues with our phones. They were very helpful, fast and efficient dealing with both phones. They were particularly informative on how to use our phones most efficiently for charging the battery. Highly recommended!!
Very friendly workers and great service. Really easy to talk to. Also found exactly what I was looking for.
Great service!
Gary changed my Apple iPad Air screen Protector for free and he did it really quickly too!
Originally went there with my s21 when the sim card port stopped working. Switched my sim to my a71 and within a week the charging port wasn't working so I went back. They cleaned out the port and got it charging and didn't charge me anything. Both times we're very helpful and informative. I will recommend and go back should I ever encounter another problem :)
Cole and his gang rock first time in but won't be the last these guys rock ????????????
Fast and professional,
Went in with a damaged battery that I was worried would be a fire hazard. They took it out and safety disposed of it and didn't even charge me! Great service and super helpful. Appreciate it.
I paid 200 at a different phone repair store for a worse cracked screen and yet I paid 340 here for a little crack in the corner and I asked why and they said they pay more for it :/ yah right
Very friendly and welcoming I popped my screen out of my phone and it was fixed in under 5 minutes I would definitely recommend here
I brought in my phone to be required, they were professional, friendly and quick! Super happy with the job and the quick turnaround! Thanks again!
Great guys easy to deal with very knowledge.
Cleaned the charger port to correct charging issue at no charge. Great service and care.
Friendly staff who are knowledgeable, efficient and honest. It was a breeze bringing in my old phone as they took care of everything to reuse it. I know they will be my only choice when it comes to any of my mobile care needs in the future.
Staff was incredibly helpful and knowledgeable. Refurbished phone prices are also very reasonable.
The manager Cole is absolutely amazing, very professional and I highly recommend going to this place for any of your phone needs.
Recommend this establishment to anyone with a problem on any of media devices.Not only are they knowledgeable they are very nice...honest...and go the full 9 yds. to help. I will definately be back...never forget a good people place.
Cole was great at helping me with my Huawei mobile and accessories. He has most of the information in his memory; and knows where to find information online quickly.
I went in because my iphone was not charging - I expected that I would probably need a new phone. The tech cleaned the charge port and handed it back to me saying the service was Free! He recommended an new case which I gladly bought. Excellent customer service!
They fixed my phone's port in less then 5 mins for free!
Great service with really helpful staff!
Answed all my questions and the price seemed reasonable.
I went there to get my screen fixed on my S10e it only took a couple hours and they were very friendly
These guys and gals are simply awesome. Cole weaved his magic and fixed my storage issues. I'll love him long time and name my first born after him!
Saw Pheobe at Mobile klinik and she was awesome. Super helpful. Knows her stuff big time, even went as far as to let me try and contact my warranty company to see if I could save some money. Also let me see her testing system to make sure my phone was working at 100% efficiency. It was very thorough. Highly recommend these guys. They are all awesome.
I went in recently to ask about possible repairs, and they quickly fixed my phone free of charge! I will definitely use them again and highly recommend anyone with cell phone issues to go there first!
Amazing customer service ????
Coles a babe and the shop looks neat
Incredible services. Didn’t take long to fix my Ipad
Great service, went in because my phone wasn't charging or connecting to my charging cables, they had me fixed and on my way in 5 minutes.
the gentleman at the Orchard Park Mall tried to help me with my phone that was stuck headphone mode. He could not fix it but was very kind and patient with the problem
My iPhone wasn’t charging. The bought I needed a new charging port. Buddy at the store just cleaned it for free and it works great now.
They are awesome! Friendly and helpful, they make great recommendations and I really appreciated all their help. Bought my first new ("new"; refurbished, perfect condition) phone in 5+ years and I got exactly what I wanted. (Pricing is reasonable!! Yay!!) 10/10 would recommend, will return. Great job!!
Amazing customer service!! The staff are very friendly!
Great prompt friendly service they Will definitely get my business in the future
This truly has been the most impressive, professional service that I have received in a long time. The gentleman, Steve, was informative, attentive and resolved the phone issue with ease and efficiency. A true gentleman in this tme of covid when people can be a bit snippy and brisk. I would HIGHLY recommend the services of this store with ease. The banter and easy rapport between Steve and his manager was wonderful!!!
Just fixed my phone for free!! I highly recommend these guys. Very knowledgeable, professional and friendly. Will definitely come back even if my problem is harder to solve and actually costs me. This time they saved me the cost of a new phone. Thanks guys!
My phone was having battery/charging issues and in five minutes he had it working like new. Very professional, friendly and helpful staff. I very much enjoyed the conversation while I waited the short time for him to fix my issue. If you got phone issues. This is the place to go!
Cole gave me incredible service...above and beyond anything I could have expected. I was unable to get voice command on my Google maps and he even came out to my car to ensure it was connected properly. Cole is one amazing guy! Thank you so much!
Super helpful
Andrew is the Man, Great service, super knowledgeable and a pleasure to deal with
Went in to grab a cheap screen protector for my phone. The gentleman gave me one and put it on in seconds!! All he asked was that I consider him when I need my screen repaired!! Done deal! Great service!!
They had great service
Andrew is the goat. Greatest of all time. Man cleaned my phone in 2 minutes without hesitation. Absolutely unit of an alpha male. Absolute phenomenon.
Came in today after my LED screen broke and they fixed it within two hours! Cole went above and beyond to explain what was wrong with my iphone & they charged very reasonably. Was super happy with my experience, came in upset about my phone but left extremely happy with the quality of service I received!
Did a great job. My iPad mini is like new!
I brought my phone in and it was immediately taken care of. The knowledgeable staff had my problem solved instantly, and they were very friendly.
Not even sure how to rate this. Phone has been there 3 weeks multiple screen replacements still non approved. Not the employees fault.... and they have no working phone so I can't even call to see if my phone is fixed. I have to go in every week to check in
Always a great service..Thx Mobile Klinik team ????
I was sent to 3 different stores to upgrade my phone. Through persistence, I found Mobile Klinik to service my phone. It took the guys 2 minutes to fix my issue and send me on my way. I don't need a new phone and was assured that the phone I had was better than I originally thought. Thank you!
Awesome service! Fast and fantastic! Would high recommend.
I went here with a broken screen and she fixed it very quickly with a good price and it’s good as new! I highly recommend this store ????
Great service friendly staff
Excellent knowledge and even better customer service!!
Andrew did a great job at fixing my phone! Highly recommend this place - will definitely be back here should I ever need to!
Very good service. And great staff
super friendly and cleaned my phone while I waited and for free! will be back for sure
Best repair shop in Kelowna. They (Cole) took the time to help me recharge and diagnose my phone issues at no cost (simple fix). Thanks for the help!!!
Can't recommend Mobile Klinik enough! The team at Mobile Klinik are wonderful, helpful and friendly. I brought three devices in - each with a different issue - and the team resolved them all within 30 minutes, and at a fabulous price. I don't know why I waited to so long! We will definitely use Mobile Klinik again!
Very friendly and helpful staff, I had an issue with my speaker that I was sure would cost me a chunk of change to fix and they just cleaned it and put one piece back in place and it worked perfectly- Didn't charge me anything! I will be recommending them to everyone and will be going back for other repairs
Very refreshing to have GREAT service and FRIENDLY and KNOWLEDGEABLE staff. STEVE at Orchard Park was very helpful. Thank you for your outstanding service!
We just wanted to give a shout out to Cole & Andrew for the exceptional service we had today! We would highly recommend you take the time to try Mobile Klinik and these fine fellas in particular!
The girl working was super kind, polite and helpful!
Brought my Samsung Galaxy S9+ in for a front screen replacement on May 20, 2020 through insurance on my phone provider. The staff (unfortunately didn't catch their names) were excellent. They were very informative and courteous. When I picked my phone up the next day, the guy informed me that they installed a brand new battery and replaced the glass on the back side too at no extra charge. Highly recommend this location for their excellent service and knowledge! Warranty provided on their repairs are a bonus.
Very nice store! Great staff!
Fast service. Real helpful and know what they are doing. Very satisfied thank uou
Very professional looking store and friendly staff, make sure to see the manager Cole when you visit!
I didn't even buy anything here, but I was looking all over the city for a very specific cord. They didn't have one but they knew about what I wanted and Phoebe told me exactly where I COULD find one. So helpful, Great service!!
Great experience. Very kind, professional and fast.
Stopped by today with a cell phone issue. Cole was great. He helped me out quickly. Definitely drop in if you have issues with your cell phone.
Had my charge port clogged after working with sod. Brought it to Mobile Klinik and the guy had it fixed in 10 minutes. When I asked "how much?" he handed me a business card and said "just leave a review". Awesome service, great attitude and cost me nothing! Gotta love that!
I am very grateful to the staff at the Mobile Klinic repair shop. They were helpful to an above and beyond degree. Super fast, patient and just amazing people there. Thanks.
It was really great experience with this company, like I didnt expect that it will be work like new one. So i will recomend to all people that visit in here and give them a chance to work with you. So finally I am very thankful to this whole team and especially Andrew and phoebe to work with me and giving me this great job.
Great place to get your phone fixed Just got them to fix my iPhone X, and iPad mini. It’s really nice knowing that they warrantee all of their repairs for one full year
Went in with a broken iPhone and they went above and beyond to try and repair it. When that failed they switched the SIM card to my old Samsung.. all for no charge. Incredible service
Had problems with iPhone speaker. Cleaned within five minutes and no charge. Great service
Great service and Andrew was very helpful
Phoebe was amazing. Prompt service on a busy day. Fantastic job on the cell phone repair. Just like new
Great service! Really pleasant to work with.
I was distraught I had messed up my brand new phone I had accidentally pushed the sim card way into its slot and it was the wrong way I brought it to Mobile Klinik figuring it was a pretty big deal. The woman at the front was very helpful told me she could fix it in an hour probably took my information and i left. I had a birthday dinner so I didnt return to the mall that day but called next morning expecting either it not to be fixable or a huge bill. Well the woman told me my phone was all fixed and I incredulously asked her well im so happy what do I owe you guys and she said nah im not going to bill you because it didnt take me very long and it really was no trouble so I wont charge you. So she literally saved my brand new phone didnt charge me and was very nice and helpful about everything both of my interactions with her. I actually never got her name but shes a rockstar of a cell phone nurse thanks a milli your awesome! And so is the Orchard Park Mobile Klinik! Props
I'm giving 5 stars to the service Andrew provided me. He was very friendly and knowledgeable, he offers excellent customer service. I'm amazed at how few mobile repair shops there are in the area, I would imagine it requires a fair bit of training and experience to be able to work there. I hope the staff here are fairly compensated for their stellar service!
Cole is extremely knowledgeable and helpful as well as very friendly Andrew was also very helpful
Steve is profgessional, caring and great customer service.Helped me with manufacturing and extended policy . When Costco where the extended policy was bought, would not be bothered. I will definitely come back here for service.
Thanks for all your help. Great service
Great, friendly and helpful service. First port of call for anything else re cellphones.
Fast and friendly service. No complaints.
Went in with my huawei mate 20 pro and needed to get a twig out of it. They were able to do it in a matter of a minute. Super friendly guys there. Would definitely recommend!
Great customer support and fast service! Highly recommended!
These guys were great! Awesome service...friendly staff.
Had my iPhone 6s battery replaced here for $77 including installation and tax, thanks Andrew! Quick and easy, great staff. Phone doesn’t die anymore. Recommend these guys for sure.
They cool
Andrew was amazing to work with. Very reliable and customer friendly!
So I went in to the store on Sunday Morning Dec 22nd. I had a broken phone and an older model to replace it. There was a young man working named Cole. He was courteous, and was really knowledgeable. There were quite a few obstacles, as I'm guilty of not remembering passwords, email address(past one) but he ventured on and two hours later i had a working phone in me hand at a very reasonable price. Several times it seems like he hit dead end with the old phone, but when I thought he was going to say it wasn't going to work, he would instead say, I'm going to try something else. Big shout out to this young man and his store. I love to review when I have such great service.
The efficient, friendly and quick service was such a treat. I had many 'Techs' try to find the answer to my problem, spent hours on the phone trying to get help - walked into Mobile Klinik and in less than 10 minutes the problem was discovered, fixed and there was no charge! I was out the door with my cell phone working the way it was supposed to. Thank you.
Service was awesome and Cole fixed my phone when Rogers could not.
Great service fun staff
Can't recommend anywhere in Kelowna more highly. Walked in, and although the staff were obviously busy, gave us their friendly attention immediately. Cole and his colleague were more than helpful and had my phone back in working order in less than 10 minutes. Incredible service and saved me a lot of money! Highly recommended.
Great, quick friendly service. Thanks Andrew!