Reviews of Computers And Parts Direct (Computer Repair)

Patrick J. Farrell

Got a replacement battery installed in my laptop, was pleased with the speed of service and the price.

Vincent Mannella

Great store for finding things you might not find anywhere else. Guy actually has a wrapped copy of DOS 6.2 that makes me chuckle every time I walk in. He once helped me find a single left bend sata cable and then charged me next to nothing for it. The hours are short but it's a small business - when they are open, you get the service. Check it out, you might find what you need cheap!

Roger Dundas

Great service here everytime!

Robin Thompson

My 88 yr. old mother who is finger happy (if you know what I mean lol). I couldn't and wouldn't ask any more of service. Our whole family will be going to them always with a smile on their faces and always smiles from them. Thank you so much to all who work there, very knowledgeable ????????????????️????

Tyler Ambeau

I don't normally review businesses I patronize but I simply have to after the extremely pleasant experience I had dealing with Brian and Chris at Computer Parts Direct. I needed to get my laptop screen replaced and Brian did everything he …

James Cameron

Great service and post sale / post repair service....

Gary Elder

Great service. Dead motherboard on my laptop was diagnosed and repaired in a reasonable amount of time. Reasonable cost. All has been good on the computer now for 6 months. Thanks!

ashes henry

Excellent company - Very Helpful, Polite and Great Prices!!

Omar L

Amazing Crew.

Lisa Fleming

We have been dealing with Computer & Parts Direct for years and Chris and Brian are great! Friendly people and always willing to get parts for us and answer any questions we have. If you need parts this is the place to go :)

Catherine Warren

Brian and Chris went the extra mile in helping us decide on which monitor to choose replacing our broken one. We had purchased our original one from them a few years ago and it served us well. They were very patient, listening as we went from one scenario to another to accommodate a webcam as well. Chris made sure we understood how to connect what to what and was great. We sincerely appreciate - thanks to you both.

Rita McEachern

Knowledgeable and helpful would recommend them

Jacob Scudds

When I picked up my MacBook Air 2017 it was fast and easy. I called him when I got stuck; very nice man. :D

Jeremy Smart

Brian and his team are great, personalized service and care helped me get a computer that was good, but struggling to keep up, into a machine that can keep up with all I needed to do. Very reasonably priced and quick honest service. If you need help right now, go and see them!

landon white (squeaker time)

an excellent company , i have been dealing with the guys for several years and never have been disappointed with the service and advice. Ian Martin

TAIMOOR AHMED KHAN

Amazing customer service, went above and beyond, reasonable prices, happy to bring my business here anytime.

Carol Dinn

When one of our work PCs died in the past, I would normally head over to Best Buy for a new one. But I couldn’t do that this week when the power wouldn’t turn on, as the software on it was irreplaceable. I decided instead to give the computer repair place in downtown Whitby (neighbour to KB’s restaurant) a try. He took it in right away, fixed it within 2 hours for a fraction of the cost, and saved the day! They also do housecalls and remote trouble shooting. It’s a great relief to know that we now have an excellent local computer repair company to call. Thank you for the excellent customer service! I would highly recommend this business to every one.

Kenny Roberts

Bought a computer bundle deal here for $700, and the only issue I have is that the headphones were broken. Customer service was excellent and Brian was just great. Will be back for sure. Highly suggest going here for all your computer needs.

Bill Philpott

A very reliable place. Brian and Christine are very knowledgeable and go out of their way to help customers Thank you Brian and Christine

Michael Hughey

The people that work there have the best personalities and its a good store

Vera O'Brien

What a wonderful local business to support. These owners truly care about customers, are knowledgeable and uber polite. Been using this shop a number of years and would definitely recommend them highly.

Gabriel PR

The service is great and they know their stuff.

Ekon147

I took my client's laptop to get fixed at this shop. It was my first time coming here. From the time I google the shop and called the service was exceptional. The lady was very kind on the phone, the tech at the store was very knowledgeable and spoke without jargon so I could understand what service I was receiving. Great service, excellent, will be back.

John-Paul Dunn

Very pleased with the service from Brian at Computer & Parts Direct. I will continue to recommend family, friends and business partners for any help they need with their technology issues.

Richard McKean

Fast friendly service.

Bob Peddle

Chris & Brian are two wonderful people. I have been dealing with them for a number of years and find them to be trustworthy, knowledgeable & always willing to help. No hesitation in recommending Computers and Parts Direct !!

Wade Humber

Solid owner, Brian Lobo will gonly above and beyond to make sure your happy. 1000 percent trustworthy

evlar10

The owners are amazing they have great customer service and the work done on my laptop was efficient and went without any problems. I highly recommend going to Computers And Parts Direct for any computer issues or purchases

Scott Preston

Great customer service! I brought in a Dell laptop that my son had snapped in half, and was provided several options for repairing it more economically than through the OEM. He tried several repair options before being satisfied that it was fixed properly - so far so good! Support this shop!

Chris Fleet

For a small computer store Brian and his wife have more business integrity then most of the bigger chains.

Kevin Barton

This is a great computer store for repairs and upgrading laptops and desktops. Even replacing laptop fans for any laptop including my Macbook is something I want to do is that I found out my Macbook resets suspiciously.

Keegan Howden

Prompt and thorough service. John

Sharon Brooks

great service, always helpful and honest. Prices are very good

Peter Bereczki

Over the many years.they have always treated me great prices and professional service. Highly recommend them.

Benjamin W

very good service and quality inventory, would highly recommend to others before going to bigger brand stores

Niecy Dillon

Brian and Chris are awesome! They will go the extra mile until they fix the problem. I would never my computers anywhere else to be fixed. Brian knows everything there is to know about technology! Super nice people!

Greg Jankowski

Excellent, welcoming customer service. Competitive prices, discounted parts and refurbs. Highly recommended for businesses and consumers.

Garnette Rose

Honest and trustworthy. The owners go out of normal just to ensure that their customers are satisfied. Would recommend their services to everyone.

Shane Gallant

Great service from Brian very knowledgeable.

Loves Gardens

This is a hidden gem! The store front does not do the quality of service justice. If it hadn't been for the Reader's Choice award, I would not have entered but I cannot say enough for the friendliness, expertise & great customer service and repair on my laptop. The service explanations and timeliness as well as the repair was excellent & correct as well as very, very reasonable. :)

Information Support My Cannabis

I am always blown away with the prices, positive attitudes and Service that I receive. Keep up the great work

Mark Robertson

The owner is an expert. Friendly and can get literally any computer you need as he buys off lease refurb and surplus.

Lesley Mcilwaine

Outstanding service, from start to finish...thanks Chris! Received my laptop back sooner than expected. A great local resource for all things computer related and especially when working for home.

Francine Tiernan

Great service and personal touch.

Alex xelA

Good local business what he doesn't sell in his store he can procure for you.

Steve Godin

These people are the best. I've been having a problem with my pc for ages, and couldn't seem to find anyone who could help. I called these guys and it was fixed within an hour and cost me $20. Super friendly too.

Blair Buchanan

Brian and Chris are wonderful to deal with. Knowledgeable, cheerful and reasonable. They have taken care of our computers for several years. Great people!

Vin Sharma

To be honest I can't talk on this stores service because when I bought my laptop the staff member there was assisting someone else, and I just Googled the specifics and reviews on the machine myself. What I did like a lot was the deal I got …

Rachel Dwyer

Very helpful and courteous. Problem fixed and laptop ready for pickup in hours. Always prefer to support local businesses, and will be a return customer (as needed).

Tony Canapini

Fantastic speedy service on a Friday! My home office computer crashed at noon and Brian had me back up with a new computer by end of day. I was able to meet my weekend deadlines and make it to my online meetings. I'd recommend Computer & Parts Direct to anyone with computer issues.

Braedon Swindells (big hoss)

They where able to get a graphics card in for me in these times, they are quick and kind. I wish I could rate this place higher then 5/5 stars

Waseem Sakka

Very nice owners

Dan Welham

I had my laptop screen replaced here, and I couldn't be happier with the experience, they were friendly knowledgeable, and did a fantastic job with a very quick turnaround! …

comment1ism

the most shoddy repair job i ever paid for. i saw it was not great when i picked it up but i paid for it. when i got it home i found that my computer had in fact been destroyed. unbelievable. run don't walk from this repair shop.

Gary Watson

Great support in resolving a corrupted Win10 system. Very quick & friendly service. Highly recommended.

Sue Smith

We've been coming here for both our personal and work computer issues for a while now. Brian and his staff have always been very helpful and professional. It's nice to know we have a computer company like this here in Whitby with direct access to the owner...sure is better than dealing with the faceless monolithic box stores. :)

jean porter

Very efficient and polite Efficient

Abid Zahoor Peshimam

Brian and Chris are great people. Honest, upfront and communicative about every detail. They gave great advice about what needs to be fixed and what doesn't on my laptop. It will definitely be my first stop for any computer related issue.

Kim Marchbank

I would recommend this shop to friends and family. They are wonderful to deal with and very efficient and help me with all of my computer needs. 5 star!

Joy Brown

Computer and Parts Direct on Brock St. in Whitby, has helped me out numerous times over the years with computer repairs and purchases. Always a pleasant experience. Excellent prices and service and they are fast. I highly recommend this computer service business. Joy Brown

Kevin Reeves

Customer service at its finest, why anyone would want to be abused by big box stores is absolutely beyond me. If they don't have it they will get it maximum of a day or two not weeks. They built my computer to spec and has worked …

Sarah P

Best customer service I have ever experienced. The owners went above and beyond to solve my battery issues with my laptop. I will definitely be a return customer. Thank you so much!

Mike Micciola

Very friendly and knowledgeable not to mention great service

Adam Van Der Vleuten

Brought an Acer laptop in that wouldn't start at all. They could have tried to soak me, but they told me it just needed the keyboard replaced. Work was done well and in a timely manner, and I was surprised how reasonable the price was. They are now my computer people.

Terry Bourque

Lots of computers and parts, reconditioned

Dwayne Keys

Best service ever. Friendly. Nice. And do a great job for good price. Will never use any one else.

Steve MacInnis

Couldn't find anyone that could retrieve my data after my computer crashed Brian and his staff retrieved the data and also upgraded the computer to make the operation faster Thanks

Solomon Clements

I have been going to computer and parts from the time it has opened and the service is always been 5 star the husband and wife duo is awesome always accomadating and always give sound advice as well as the stuff I have purchased has been top notch and great pricing

Michalene Pettit

I have been dealing with Computer and Parts Direct for several years now, both professionally and personally. I have never seen such customer care and dedication to serving of the public. Each need has been dealt with professionalism and courtesy. All of our computer needs serviced in one location. I have, and will continue to recommend this store to EVERYONE who has a need for computers, new and used, service, technical advice or any number of items connected to computer technology. You are a beacon of light in an often frustrating commercial world. Thank you all for your wonderful service.

Marcus Corn

The owners of this shop are amazing. Constantly friendly whenever I come in, always interested in questions and willing to help.

Trish N

I’ve been going to computer and parts for a few years now and the service has ALWAYS been great! The owner Brian goes above and beyond to make sure I am satisfied with my services and they all always carry such a friendly and happy demeanour!

Joe Visconti

This is definitely 6 of 5 stars based on 3 visits going back to last fall. The service is excellent and timely and, in each case, Mr. Lobo was very knowledgeable and repaired my old stand alone quickly and efficiently. Mrs. Lobos is behind the counter and handles the customer service end of the operation with efficiency and aplomb. Costs to me in all three cases were excellent. I have no hesitation in recommending Computers and Parts Direct for service or even to buy used equipment.

A Movierunner

Took my PC in this morning for a windows update to 10 from 7 and had a bigger/faster video card added. Brian had backed up my computer & after new windows and video card installed everything was as it should have been. They are very good …

brian watkins

WARNING.....Be very careful buying a used computer. Spoke to the owner he was very rude and disrespectful.

Brad Duggan

I had Brian repair my old macbook pro last week. He installed a new hard drive which worked fine for a couple of days and then froze up. He installed another hard drive at no extra cost the same day and found other issues. He applied all …

Aleem Syed

I run a small tax preparation business and have used Computers and Parts Direct for all my technology needs, whether it be a complete tower set up with monitors or a laptop or a minor peripheral. Brian has always been supportive and full of wisdom and guidance.

BRIAN Martell

I took an older MacBook Pro for repair and they fixed it very quickly. They are very reasonably priced. I totally recommend them for computer repairs.

Monika Kachel

Excellent service, the owner is very helpful and has looked after my laptop over the years. I had to take it in today because it crashed over the weekend and he was able to repair it for me the same day so that I could attend an important zoom meeting at night.

raymond mccarthy

Brian and Chris are great people. They provide awesome computer services and parts.

Peter L

Fast and friendly service, Brian was able to diagnose and repair my PC very quickly on two different occasions. Highly recommended.

Brian Mcdonald

Very pleased with my experience. Improved both mine and wife's PC. Prompt service, explains things, not always trying to upsell. Thanks Brian...will continue to use your services.

Charlene Pereira

Great customer service wouls really recommend this shop

jean s

Problem was inaccessible files in a very old computer. Computers and Parts Direct suggested pulling the old hard drive out and inserting in a Hard Drive Enclosure and route to new computer with USB cable. It worked! Files retrieved. Thanks for the support .

Irena

I've been going to Computers and Parts Direct for years and will continue to do so. Brian is very helpful, knowledgeable and honest. This should be the first stop for anyone looking for good service.

Peter Miller

Always friendly, knowledgeable and helpfull service. Prices always good value.

Anna Atanowski

Excellent service from Computer and Parts Direct. Knowledgeable in all tech software, great deals and fast service.

kerry Harris

Great sales and service. Always very helpful.

Brad Van Alstyne

Excellent value and even better service. I recommend this store to all of my friends. Get a TOP QUALITY off lease computer for less than you pay for a low quality new one at the big retailers and support a local small business. This store has everything you need, they back their products and they will save you money.

g m

Very helpful and VERY fast service. If you need above and beyond, this is your computer store.

Keith Carcasole

Saved my *ss on more than one occasion. Reasonable prices too.

Joyce VanDenHoogen

I contacted Computer and Parts Direct and the service was amazing. My Mac was repaired in a few days. Thank you Brian and Chris.

George Carson

Recently bought an iPad Air 2 from them. Over the years I have developed huge trust in these good folks. Service, service and service. Fabulous store!

Trevor Brown

Was just there again, quick, friendly, good prices.

Sandra Barriault

Awesome hardware repair. It was fast, inexpensive, and they gave great service. I'm impressed and will return if I have any issues in the future.

Paula L

Very friendly people and provide a great service! Definitely recommend for computer repairs and parts.

Divya Jassal

The customer service is exceptional at this location!!! Hands down the best! The owners had me in and out with my problem solved in no time. Highly recommend Computers and Parts Direct for all your computer and electronic needs.

alain trudel

When you go to Computers and Parts Direct, they are always happy, the services is always good and more individuel because it is own privately. Thanks Brian for your good services Alain

David Green

These guys absolutely rock!! I'm self-employed and my Macbook is my tool to make a living so having days without it are really tough. I got a couple other quotes that were over twice the price and a few days to repair a keyboard and battery. Chris (super friendly lady at front desk) was amazing and was able to turnaround my job THE SAME DAY (for half the price of some of the other quotes). Definitely recommend. Best service I've seen in a long time. Thanks guys!

Elilan Vann

I purchased a laptop from them and was impressed by the owner Brian who has an immense knowledge of computers. And the customer service couldn't be better, it's been a year now and the laptop still runs like new! Would recommend for local affordable business

Liam Ferry

very happy with my PC build. Owner is very honest and upfront about everything. Kept in contact for questions i had via email, great customer service would recommend to anyone.

mike Bryson

Nice, smart people and excellent service

Akbar Mirali

After I upgrade windows 10 on my laptop it’s crashing and doesn’t work any more ,they fixed my laptop, reasonabl price and fast.

Robert Frampton

I recently had Brian build a desktop to my specs for some occasional gaming but also home office use. The communication was mostly by email however it was seamless. Brian proposed some peripherals and provided a package that met my needs …

Cindy Albright

Find all personnel knowledgeable & friendly. If you are in the market for a new computer or need repairs, I would highly recommend Computer and Parts direct.l. Beats the big box stores!

Michael

Friendly, really quick and very reasonable. My computer lives again! I recommend them. A+++

Dave Fordham

Once again, this place saved the day. My company laptop died and I was pretty sure it was the motherboard, so Chris sent it off the same day to a place that could possibly repair the motherboard. They found a bad on/off switch, fixed it, and charged me very little for it. The laptop was back in my hands 4 days later. I will use this place as much as possible whenever I need anything in the computer repair, or used computer field. Thank you!!